Journal of Hospitality and Tourism Management最新文献

Research on the link between tourist experience and psychological well-being has mainly focused on holiday contexts that are (1) physically remote from tourists’ everyday lives, and (b) in which wellness enhancement is not the primary focus. Accordingly, there are gaps in the literature regarding the psychological well-being impacts of virtual wellness travel, wherein tourists do not physically leave their homes, and wellness is a primary focus of the experience. Given the increasing rates of mental ill-being and growing recognition of the need to support psychological well-being across diverse populations, this conceptual study explored how virtual wellness retreat experiences may influence psychological well-being. This conceptual paper suggests new directions for tourist well-being research by exploring wellbeing in relation to the emerging phenomenon of virtual wellness retreats. The authors propose that retreating online may enhance psychological well-being by: engaging people in simultaneous experiences of relaxation and adventure; offering a wide range of alternative wellness services; fostering environmentally sustainable practices; affording a sense of community; and facilitating meaningful co-created experiences that are more likely to endure due to the home context. The paper concludes with a conceptual model to guide future research, and a discussion of future avenues to investigate the nexus between technology, sustainable wellness tourism, and psychological well-being.

Based on social information processing theory and need-to-belong theory, an online survey and four experiments were conducted in an effort to better understand how organizational interpersonal climate affects the organizational sense of belonging, occupational well-being, and organizational citizenship behaviors of tourism practitioners. A tight organizational interpersonal climate had a greater positive impact on the organizational sense of belonging and occupational well-being of tourism practitioners, when compared to a loose climate condition. Occupational well-being had a positive impact on organizational citizenship behaviors, with sense of belonging acting to partially mediate the organizational interpersonal climate on occupational well-being relationship. Organizational sense of belonging and occupational well-being mediated the interpersonal climate on citizenship behaviors relationship. Workgroup size was found to moderate the relationship between organizational interpersonal climate, organizational sense of belonging, and occupational well-being. Theoretical and practical implications of the findings are discussed.

Destinations are increasingly seen as representing human appeals. This research adopts a qualitative design, employing semi-structured interviews to delve into the anthropomorphism of nature-based destinations as perceived by travelers. It draws on psychological ownership theory to highlight the importance of anthropomorphism-induced psychological ownership in promoting tourist engagement in environmentalism. The results first unveil five essential stimuli of anthropomorphism: natural scenery, culture, referrals, self–place relations, and marketing promotion. Situational embodied experiences and dispositional anthropomorphic tendencies are also unfolded. These compelling forces can entice travelers to attribute human qualities to nature-based destinations. Moreover, perceiving nature-based destinations with human attributes can foster the development of psychological ownership toward such places, inducing travelers to act in environmentally friendly ways. Together, this research bridges the gap between destination anthropomorphism and environmental engagement through the lens of psychological ownership, introducing the nascent concept of anthropomorphism-induced psychological ownership. It addresses the pressing issue of environmentally less friendly behavior during vacations due to the hedonistic nature of tourism, highlighting the importance of anthropomorphism–psychological ownership–environmentalism development in motivating tourists to embrace environmentally friendly behavior during their travels. This anthropomorphism–psychological ownership–environmentalism development manifests the internal state of travelers with strong cognitive and emotional connections to destinations they visit, especially when induced by the anthropomorphic appeals of those destinations.

This paper draws on small and medium enterprises' (SMEs') experiences of the 2019/2020 Victorian (Australia) bushfires and COVID-19 to explore organizations' capacity to achieve Sustainable Human Resource Management (S-HRM) and organizational resilience outcomes within crisis contexts. The study adopts a qualitative research design. Virtual, semi-structured interviews were conducted with 33 stakeholders across two, contextually different tourism destinations (Bright and Echuca-Moama located in Victoria, Australia). Thematic analysis was undertaken. Findings present a mixed picture. Macro, meso and micro-level factors such as business type, location and workforce management; owner-managers’ skill sets and networks; prior experience of crises; individual wellbeing; government crisis management processes; and housing shortages were found to influence SMEs' sustainability and resilience outcomes. Tensions faced by SMEs, such as dilemmas between financial versus social sustainability, and employee versus business owner wellbeing, were revealed. Inspired by the UN's Sustainable Development Goal (SDG 8), the paper brings together literature from sustainable HRM and resilience to discuss how SMEs in the tourism and hospitality sector can nurture social outcomes and organizational resilience. This is a timely conversation given COVID-induced workplace disruptions, and the likelihood of future shocks.

Although animosity has been well examined as a precursor of peoples' intention to visit a destination, its role in predicting locals' intentions to oppose tourism is under-researched. Emphasis has also been placed on stable rather than situational animosity, with the latter resulting from temporary reasons such as the pandemic. This research used protection motivation theory to explain how residents' fear of contracting COVID-19 and ascribing responsibility to tourists for spreading the virus determined their feelings of animosity towards visitors and their behavioral intentions to oppose tourism. Results based on 413 surveys with Fiji residents revealed that fear of COVID-19 positively affects ascribed responsibility, which impacts residents' animosity; the latter determining behavioral intent to oppose tourism. The magnitude of nearly all relationships was moderated by residents’ sense of personal obligation to protect their community. Implications to tourism theory and practice are provided.

Based on the Stimulus-Organism-Response and Construal Level theories, this study collected 467 samples from Qingzhou and 494 samples from Kashgar to explore the mechanisms behind tourists’ cultural contact, destination familiarity, immersive experience, word of mouth, and revisit willingness from the perspectives of cultural homology and non-homology. The results indicated that cultural contact in a culturally homologous context affects immersion differently from a culturally non-homologous context. Those who visited culturally non-homologous destinations and had immersive experiences were more likely to revisit and recommend those destinations. The immersive experience shortens a long psychological distance, a rapid change that brings about immediate behaviors in a tourism context. Theoretical and managerial applications are discussed.

Transformative travel experiences are crucial in the next normal, given their powerful implications of generating uplifting changes in travellers. These can be changes to how travellers perceive themselves or other societies. This research provides insight into the transformative experiences of educational travellers in Australia. Educational travellers, like international students, are significant contributors to the social and economic sustainability of destinations but are often understudied and neglected due to their unique positionality of being neither visitors nor migrants. Using an interpretive, phenomenological paradigm, this study uses a qualitative method to uncover, deconstruct and understand educational travellers' holistic transformative experiences. The findings reveal educational travellers' motivations and the diverse experiences that trigger transformations. The article then examines the transformative process and outcomes, highlighting how educational travellers experience a knowledge transformation, whether in their personal competencies or destination understanding, resulting in transformations to themselves (psychological) or in their attitudes towards others (social). The findings also reveal cross-cultural differences, with Asian and Hispanic educational travellers gaining more robust destination understanding and social transformations than European educational travellers. Finally, the study provides theoretical and practical insight into how educational travellers' experiences can be facilitated and how future research may expand the exploration of educational travellers’ experiences.

This study aims to investigate the influence of food experiences on travel intentions to the country of origin of food cuisine. 1083 respondents participated in an online questionnaire, with 309 from China, 366 from Singapore, and others from Australia. The findings indicate that diners' travel intentions to the country of origin are affected by their food experiences, with food attitudes acting a mediator between all aspects of food experiences and travel intentions. Additionally, the study reveals that the moderating effects of subjective knowledge on specific components of food experiences and attitudes differ across countries. The results contribute to the theoretical understanding of factors influencing food tourism in the country of origin, specifically focusing on the impact of food experiences on travel intentions, using Sichuan cuisine as a case study. Furthermore, it provides valuable insights for enhancing the promotion and brand marketing strategies in the country of origin's food tourism.

Centring on real-time interactivity and participatory features, this study explores the influence of travel livestreams on destination marketing. It investigates how the co-creation of experiences in travel livestreams can stimulate the desire of potential tourists to visit specific destinations by fostering destination trust and mystique. This investigation targets Chinese netizens, with a specific focus on livestream channels that are available in China, such as Douyin Live, Mafengwo Live, Fliggy Live, and others. Data were collected through an online survey questionnaire. 420 eligible responses were analysed through the Partial Least Squares Structural Equation Modelling method. The study delineates the mechanism of experience co-creation in travel livestreams. It also explains its consequential impact on destination marketing regarding trust, mystique, and desire. This study reveals that real-time interactivity is crucial for engaging viewers in experience co-creation in travel livestreams. It underscores the role of destination trust and mystique in promoting destination desire. Overall, this study yields fruitful insights for content creators, tourist attractions, and destination marketers to effectively use this innovative tool for marketing and promoting destination brands.