Pub Date : 2023-09-27DOI: 10.1007/s11628-023-00544-w
Sangchul Park, Hyun-Woo Lee, Calvin Nite
{"title":"Underscoring trainer's lack of effort or talent in service failure of personal fitness training: customers' negative word-of-mouth response","authors":"Sangchul Park, Hyun-Woo Lee, Calvin Nite","doi":"10.1007/s11628-023-00544-w","DOIUrl":"https://doi.org/10.1007/s11628-023-00544-w","url":null,"abstract":"","PeriodicalId":51576,"journal":{"name":"Service Business","volume":"89 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135538610","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"What Makes Viewers Engage in Live Streaming Shopping during and after the Pandemic: An Affordance Perspective","authors":"Ping Li, Seoyoun Lee, Kyung Young Lee, Sung-Byung Yang, Younghoon Chang","doi":"10.1007/s11628-023-00542-y","DOIUrl":"https://doi.org/10.1007/s11628-023-00542-y","url":null,"abstract":"","PeriodicalId":51576,"journal":{"name":"Service Business","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134885378","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-22DOI: 10.1007/s11628-023-00543-x
Che-Jen Su, Yi-Fang Lan, Nicolas G. A. Lorgnier, Yung-Kuei Liang, Anne Marie Lebrun, Qiuju Luo, Maria Helena Cavalcanti da Silva Belchior, Carlos Eduardo Pinto Pimentel
{"title":"Adolescents’ attempts at influence and self-reported errors in family vacation decisions: a cross-regional study","authors":"Che-Jen Su, Yi-Fang Lan, Nicolas G. A. Lorgnier, Yung-Kuei Liang, Anne Marie Lebrun, Qiuju Luo, Maria Helena Cavalcanti da Silva Belchior, Carlos Eduardo Pinto Pimentel","doi":"10.1007/s11628-023-00543-x","DOIUrl":"https://doi.org/10.1007/s11628-023-00543-x","url":null,"abstract":"","PeriodicalId":51576,"journal":{"name":"Service Business","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136060154","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-08-08DOI: 10.1007/s11628-023-00541-z
Nazia Nabi
{"title":"Segmenting travellers of luxury destinations in a post-pandemic era","authors":"Nazia Nabi","doi":"10.1007/s11628-023-00541-z","DOIUrl":"https://doi.org/10.1007/s11628-023-00541-z","url":null,"abstract":"","PeriodicalId":51576,"journal":{"name":"Service Business","volume":"484 1","pages":"747 - 770"},"PeriodicalIF":5.9,"publicationDate":"2023-08-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78125398","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-30DOI: 10.1007/s11628-023-00539-7
Lorenzo Revuelto-Taboada, Alexandra Portalanza-Chavarría, Fernando Cedeño-Alejandro
{"title":"Promoting intrapreneurial behavior in banking: the role of high-performance work systems, knowledge management processes, and supervisor support","authors":"Lorenzo Revuelto-Taboada, Alexandra Portalanza-Chavarría, Fernando Cedeño-Alejandro","doi":"10.1007/s11628-023-00539-7","DOIUrl":"https://doi.org/10.1007/s11628-023-00539-7","url":null,"abstract":"","PeriodicalId":51576,"journal":{"name":"Service Business","volume":"33 1","pages":"789 - 817"},"PeriodicalIF":5.9,"publicationDate":"2023-07-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88107386","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-28DOI: 10.1007/s11628-023-00538-8
Yu-Hsin Chen, Ching-Jui Keng
{"title":"The effect of subscription relational bond on customer engagement and stickiness in podcast: the moderating role of social connectedness","authors":"Yu-Hsin Chen, Ching-Jui Keng","doi":"10.1007/s11628-023-00538-8","DOIUrl":"https://doi.org/10.1007/s11628-023-00538-8","url":null,"abstract":"","PeriodicalId":51576,"journal":{"name":"Service Business","volume":"57 2 1","pages":"723 - 745"},"PeriodicalIF":5.9,"publicationDate":"2023-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79828469","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-08DOI: 10.1007/s11628-023-00537-9
Rocío González-Sánchez, Sara Alonso-Muñoz, M. Medina-Salgado, María Torrejón-Ramos
{"title":"Driving circular tourism pathways in the post-pandemic period: a research roadmap","authors":"Rocío González-Sánchez, Sara Alonso-Muñoz, M. Medina-Salgado, María Torrejón-Ramos","doi":"10.1007/s11628-023-00537-9","DOIUrl":"https://doi.org/10.1007/s11628-023-00537-9","url":null,"abstract":"","PeriodicalId":51576,"journal":{"name":"Service Business","volume":"30 1","pages":"1 - 36"},"PeriodicalIF":5.9,"publicationDate":"2023-06-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86719624","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-06DOI: 10.1007/s11628-023-00536-w
Soongoo Hong, DonHee Lee
{"title":"Development of a citizen participation public service innovation model based on smart governance","authors":"Soongoo Hong, DonHee Lee","doi":"10.1007/s11628-023-00536-w","DOIUrl":"https://doi.org/10.1007/s11628-023-00536-w","url":null,"abstract":"","PeriodicalId":51576,"journal":{"name":"Service Business","volume":"19 1","pages":"1 - 26"},"PeriodicalIF":5.9,"publicationDate":"2023-06-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85215842","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}