Pub Date : 2022-09-05DOI: 10.1007/s11628-022-00505-9
C. Chou, Yung-Cheng Shen, Po-Han Wu, Heng-Yu Lin
{"title":"Employee perceived meaning of work and service adaptive behavior: a psychological resourcefulness perspective","authors":"C. Chou, Yung-Cheng Shen, Po-Han Wu, Heng-Yu Lin","doi":"10.1007/s11628-022-00505-9","DOIUrl":"https://doi.org/10.1007/s11628-022-00505-9","url":null,"abstract":"","PeriodicalId":51576,"journal":{"name":"Service Business","volume":"140 1","pages":"1035 - 1063"},"PeriodicalIF":5.9,"publicationDate":"2022-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75414001","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-08-27DOI: 10.1007/s11628-022-00503-x
Ana M. Morales-Hernández, Carlos Fernández-Hernández, Flora M. Díaz-Pérez, Carlos G. García-González
{"title":"Rural tourism networking and covid-19 crisis: a gender perspective","authors":"Ana M. Morales-Hernández, Carlos Fernández-Hernández, Flora M. Díaz-Pérez, Carlos G. García-González","doi":"10.1007/s11628-022-00503-x","DOIUrl":"https://doi.org/10.1007/s11628-022-00503-x","url":null,"abstract":"","PeriodicalId":51576,"journal":{"name":"Service Business","volume":"83 1","pages":"1111 - 1137"},"PeriodicalIF":5.9,"publicationDate":"2022-08-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73469650","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-08-10DOI: 10.1007/s11628-022-00504-w
Chikako Ishizuka, Tseng Kuo-Che, Yasuyuki Kishi
{"title":"Reviving tradition-bound products: a case of value co-creation using rhetorical history","authors":"Chikako Ishizuka, Tseng Kuo-Che, Yasuyuki Kishi","doi":"10.1007/s11628-022-00504-w","DOIUrl":"https://doi.org/10.1007/s11628-022-00504-w","url":null,"abstract":"","PeriodicalId":51576,"journal":{"name":"Service Business","volume":"53 1","pages":"1015 - 1033"},"PeriodicalIF":5.9,"publicationDate":"2022-08-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87169640","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-07-28DOI: 10.1007/s11628-022-00498-5
Rafael Teixeira, Renato Przyczynski, Jeff Shockley
{"title":"B2B buyer operational capability for the effective delivery of technology-enabled services in a multi-facility context","authors":"Rafael Teixeira, Renato Przyczynski, Jeff Shockley","doi":"10.1007/s11628-022-00498-5","DOIUrl":"https://doi.org/10.1007/s11628-022-00498-5","url":null,"abstract":"","PeriodicalId":51576,"journal":{"name":"Service Business","volume":"24 1","pages":"645 - 679"},"PeriodicalIF":5.9,"publicationDate":"2022-07-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85232258","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-07-18DOI: 10.1007/s11628-022-00499-4
Marc Becker, D. Mahr, G. Odekerken-Schröder
{"title":"Customer comfort during service robot interactions","authors":"Marc Becker, D. Mahr, G. Odekerken-Schröder","doi":"10.1007/s11628-022-00499-4","DOIUrl":"https://doi.org/10.1007/s11628-022-00499-4","url":null,"abstract":"","PeriodicalId":51576,"journal":{"name":"Service Business","volume":"37 1","pages":"137 - 165"},"PeriodicalIF":5.9,"publicationDate":"2022-07-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72898856","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}