Pub Date : 2023-05-22DOI: 10.1007/s11628-023-00534-y
Sang-Heui Lee, Christine E. Fogliasso, Seung-Mo Jung, M. Shin, Connie Shum
{"title":"User psychological states and enterprise information systems adoption: evidence from the United States, Zimbabwe, South Korea, and Paraguay","authors":"Sang-Heui Lee, Christine E. Fogliasso, Seung-Mo Jung, M. Shin, Connie Shum","doi":"10.1007/s11628-023-00534-y","DOIUrl":"https://doi.org/10.1007/s11628-023-00534-y","url":null,"abstract":"","PeriodicalId":51576,"journal":{"name":"Service Business","volume":"1 1","pages":"477 - 497"},"PeriodicalIF":5.9,"publicationDate":"2023-05-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89707511","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-05-16DOI: 10.1007/s11628-023-00535-x
Chengyu Liu, Yan Li, Mingjie Fang, Feng Liu
{"title":"Using machine learning to explore the determinants of service satisfaction with online healthcare platforms during the COVID-19 pandemic","authors":"Chengyu Liu, Yan Li, Mingjie Fang, Feng Liu","doi":"10.1007/s11628-023-00535-x","DOIUrl":"https://doi.org/10.1007/s11628-023-00535-x","url":null,"abstract":"","PeriodicalId":51576,"journal":{"name":"Service Business","volume":"27 1","pages":"449 - 476"},"PeriodicalIF":5.9,"publicationDate":"2023-05-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83272076","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-05-03DOI: 10.1007/s11628-023-00533-z
Beatriz Moliner-Velázquez, Maria Fuentes-Blasco, I. Gil‐Saura
{"title":"Motivations and attitudes towards consulting eWOM when booking accommodation","authors":"Beatriz Moliner-Velázquez, Maria Fuentes-Blasco, I. Gil‐Saura","doi":"10.1007/s11628-023-00533-z","DOIUrl":"https://doi.org/10.1007/s11628-023-00533-z","url":null,"abstract":"","PeriodicalId":51576,"journal":{"name":"Service Business","volume":"150 1","pages":"557 - 578"},"PeriodicalIF":5.9,"publicationDate":"2023-05-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75050042","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-16DOI: 10.1007/s11628-023-00530-2
Diogo Pombo, Mário Franco
{"title":"A qualitative investigation of infusing products with service via strategic alliances among SMEs: a case of servitization","authors":"Diogo Pombo, Mário Franco","doi":"10.1007/s11628-023-00530-2","DOIUrl":"https://doi.org/10.1007/s11628-023-00530-2","url":null,"abstract":"","PeriodicalId":51576,"journal":{"name":"Service Business","volume":"11 1","pages":"529 - 555"},"PeriodicalIF":5.9,"publicationDate":"2023-03-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78078284","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-10DOI: 10.1007/s11628-023-00529-9
Ying Yu, T. Sung
{"title":"A value-based view of the smart PSS adoption: a study of smart kitchen appliances","authors":"Ying Yu, T. Sung","doi":"10.1007/s11628-023-00529-9","DOIUrl":"https://doi.org/10.1007/s11628-023-00529-9","url":null,"abstract":"","PeriodicalId":51576,"journal":{"name":"Service Business","volume":"77 2 1","pages":"499 - 527"},"PeriodicalIF":5.9,"publicationDate":"2023-03-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83389480","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-01DOI: 10.1007/s11628-023-00526-y
Minjun Kim, S. Trimi
{"title":"Transforming data into information for smart services: integration of morphological analysis and text mining","authors":"Minjun Kim, S. Trimi","doi":"10.1007/s11628-023-00526-y","DOIUrl":"https://doi.org/10.1007/s11628-023-00526-y","url":null,"abstract":"","PeriodicalId":51576,"journal":{"name":"Service Business","volume":"2 1","pages":"257 - 280"},"PeriodicalIF":5.9,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86436329","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-02-27DOI: 10.1007/s11628-023-00528-w
R. Belk, D. Belanche, C. Flavián
{"title":"Key concepts in artificial intelligence and technologies 4.0 in services","authors":"R. Belk, D. Belanche, C. Flavián","doi":"10.1007/s11628-023-00528-w","DOIUrl":"https://doi.org/10.1007/s11628-023-00528-w","url":null,"abstract":"","PeriodicalId":51576,"journal":{"name":"Service Business","volume":"15 1","pages":"1 - 9"},"PeriodicalIF":5.9,"publicationDate":"2023-02-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81417200","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-02-27DOI: 10.1007/s11628-023-00527-x
K. Akdim, L. Casaló
{"title":"Perceived value of AI-based recommendations service: the case of voice assistants","authors":"K. Akdim, L. Casaló","doi":"10.1007/s11628-023-00527-x","DOIUrl":"https://doi.org/10.1007/s11628-023-00527-x","url":null,"abstract":"","PeriodicalId":51576,"journal":{"name":"Service Business","volume":"380 1","pages":"81 - 112"},"PeriodicalIF":5.9,"publicationDate":"2023-02-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86813362","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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