Pub Date : 2023-01-10DOI: 10.1007/s11213-022-09626-8
R. Chowdhury
{"title":"Holistic Flexibility for Deploying Systems Thinking as a Cognitive Skill","authors":"R. Chowdhury","doi":"10.1007/s11213-022-09626-8","DOIUrl":"https://doi.org/10.1007/s11213-022-09626-8","url":null,"abstract":"","PeriodicalId":51694,"journal":{"name":"Systemic Practice and Action Research","volume":null,"pages":null},"PeriodicalIF":1.2,"publicationDate":"2023-01-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45070660","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-06DOI: 10.1007/s11213-022-09628-6
José A. Alfaro-Tanco, Miguel Mediavilla, A. Erro-Garcés
{"title":"Creating New Knowledge while Solving a Relevant Practical Problem: Success Factors for an Action Research-Based PhD Thesis in Business and Management","authors":"José A. Alfaro-Tanco, Miguel Mediavilla, A. Erro-Garcés","doi":"10.1007/s11213-022-09628-6","DOIUrl":"https://doi.org/10.1007/s11213-022-09628-6","url":null,"abstract":"","PeriodicalId":51694,"journal":{"name":"Systemic Practice and Action Research","volume":null,"pages":null},"PeriodicalIF":1.2,"publicationDate":"2023-01-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49108176","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1007/s11213-022-09608-w
Suné Linde, Goede Roelien
Learning the art of any professional practice like engineering design or computer programming is a challenge for students and adds to the complexity of teaching such a technical discipline. Institutional regulations, along with industry expectations, increase the burden on the educator to develop a successful instructional environment. Critical systems thinking provides practitioners, in general, with a framework for understanding interrelation and complexities in a variety of problem situations. The art of systems thinking requires discourse on both the interdependencies, and multiple perspectives present in a problem situation. However, little guidance exists for educators in applying the concepts of critical systems thinking in their everyday practice of teaching a professional practice module at university level. This paper suggests a methodology based on action research and critical systems thinking concepts, to incorporate the art of systems thinking in the teaching of a professional practice module. The phases of action research are described from the critical systems perspective of Ulrich, in order to provide guidelines for an educator to embrace the complexity of professional practice education. Programming is used as a demonstration of the proposed methodology. The methodology incorporates systems thinking aspects such as the totality of conditioned realities, boundary critique, and acting as a witness sensitive to polemical argumentation on behalf of the affected. It demonstrates how Ulrich's approach involves - and respects - all stakeholders in a system and guides the individual educator to excel in teaching a professional practice module. By making a conscious effort to listen to the affected and to incorporate as many conditioned realities as possible, the educator should be able to improve student engagement, resulting in better skills. We provide a demonstration of the art of teaching a professional practice module methodology which enables the educator to develop the programming skills of students in a complex environment.
{"title":"The Art of Teaching Professional Practice: An Action Research Methodology Inspired by Ulrich's Systems Concepts.","authors":"Suné Linde, Goede Roelien","doi":"10.1007/s11213-022-09608-w","DOIUrl":"https://doi.org/10.1007/s11213-022-09608-w","url":null,"abstract":"<p><p>Learning the art of any professional practice like engineering design or computer programming is a challenge for students and adds to the complexity of teaching such a technical discipline. Institutional regulations, along with industry expectations, increase the burden on the educator to develop a successful instructional environment. Critical systems thinking provides practitioners, in general, with a framework for understanding interrelation and complexities in a variety of problem situations. The art of systems thinking requires discourse on both the interdependencies, and multiple perspectives present in a problem situation. However, little guidance exists for educators in applying the concepts of critical systems thinking in their everyday practice of teaching a professional practice module at university level. This paper suggests a methodology based on action research and critical systems thinking concepts, to incorporate the art of systems thinking in the teaching of a professional practice module. The phases of action research are described from the critical systems perspective of Ulrich, in order to provide guidelines for an educator to embrace the complexity of professional practice education. Programming is used as a demonstration of the proposed methodology. The methodology incorporates systems thinking aspects such as the totality of conditioned realities, boundary critique, and acting as a witness sensitive to polemical argumentation on behalf of the affected. It demonstrates how Ulrich's approach involves - and respects - all stakeholders in a system and guides the individual educator to excel in teaching a professional practice module. By making a conscious effort to listen to the affected and to incorporate as many conditioned realities as possible, the educator should be able to improve student engagement, resulting in better skills. We provide a demonstration of the art of teaching a professional practice module methodology which enables the educator to develop the programming skills of students in a complex environment.</p>","PeriodicalId":51694,"journal":{"name":"Systemic Practice and Action Research","volume":null,"pages":null},"PeriodicalIF":1.2,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9391210/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9117293","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1007/s11213-022-09611-1
Ricardi S Adnan, Sonny Harry B Harmadi, Sudarsono Hardjosoekarto, Nur Muhammaditya
This article aimed to observe the efforts of Indonesia and the problems faced in fighting the COVID-19 pandemic regarding the indecisive public policy and the reluctance of people from all walks of life to comply with the Health Protocols (HP) from the perspective of sociological institutionalism (Nee 2003; Nee and Opper 2015). A two-step variant of SSM-based multi method by Muhammaditya et al. (2021) was applied by inserting (1) Textual Network Analysis by Segev (2020) at stage 1 of SSM to obtain an insightful understanding of the problem situation and to enrich the rich picture, and (2) Social Network Analysis at stage 5 of SSM to expand a skillful discussion on the reality. The research novelty was elaborated in four main empirical facts: First, government policies had initially faltered in dealing with the pandemic, reflected by the dissonance in the statements made by high-ranking state officials. Second, there was a great number of people disregarding HP and pandemic mitigation policies, particularly during annual rites, the end of year celebration, and Eid Al-Fitr. Third, the government encountered a dilemma in issuing policies, whether to remain encouraging economic growth, guarantee the continuity of economic activities, or end the spread of COVID-19. Fourth, the direct involvement of the president in handling COVID-19 had a significant impact in reducing active cases that no province was declared as alert areas in October 2021. Meanwhile, the methodological novelty reflected in broader data and analysis through SNA and TNA methods had enriched the practice of SSM in finding sharper conclusions.
本文旨在从社会学制度主义的角度观察印度尼西亚在抗击COVID-19大流行方面所做的努力和面临的问题,包括犹豫不决的公共政策和各行各业的人不愿遵守卫生议定书(Nee 2003;Nee and Opper 2015)。采用Muhammaditya et al.(2021)基于SSM的多方法的两步变体,在SSM的第一阶段插入(1)Segev(2020)的文本网络分析(Textual Network Analysis),以获得对问题情况的深刻理解,丰富丰富的画面;在SSM的第五阶段插入(2)社会网络分析(Social Network Analysis),以扩展对现实的巧妙讨论。研究的新颖性在四个主要的经验事实中得到了阐述:首先,政府政策最初在应对大流行方面犹豫不决,这反映在国家高级官员发表的言论中的不一致。第二,有很多人无视HP和大流行缓解政策,特别是在年度仪式、年终庆祝活动和开斋节期间。第三,是继续鼓励经济增长,保证经济活动的连续性,还是遏制疫情蔓延,政府在政策制定上遇到了两难选择。第四,在2021年10月没有一个地区被宣布为警戒地区的情况下,总统直接参与应对新冠疫情,对减少活跃病例产生了重大影响。同时,通过SNA和TNA方法进行的更广泛的数据和分析所反映的方法新颖性丰富了SSM在得出更明确结论方面的实践。
{"title":"Institutional Reconstruction of Promoting and Maintaining the Level of Compliance with Health Protocols in Indonesia during the Pandemic.","authors":"Ricardi S Adnan, Sonny Harry B Harmadi, Sudarsono Hardjosoekarto, Nur Muhammaditya","doi":"10.1007/s11213-022-09611-1","DOIUrl":"https://doi.org/10.1007/s11213-022-09611-1","url":null,"abstract":"<p><p>This article aimed to observe the efforts of Indonesia and the problems faced in fighting the COVID-19 pandemic regarding the indecisive public policy and the reluctance of people from all walks of life to comply with the Health Protocols (HP) from the perspective of sociological institutionalism (Nee 2003; Nee and Opper 2015). A two-step variant of SSM-based multi method by Muhammaditya et al. (2021) was applied by inserting (1) Textual Network Analysis by Segev (2020) at stage 1 of SSM to obtain an insightful understanding of the problem situation and to enrich the rich picture, and (2) Social Network Analysis at stage 5 of SSM to expand a skillful discussion on the reality. The research novelty was elaborated in four main empirical facts: <b>First</b>, government policies had initially faltered in dealing with the pandemic, reflected by the dissonance in the statements made by high-ranking state officials. <b>Second</b>, there was a great number of people disregarding HP and pandemic mitigation policies, particularly during annual rites, the end of year celebration, and Eid Al-Fitr. <b>Third</b>, the government encountered a dilemma in issuing policies, whether to remain encouraging economic growth, guarantee the continuity of economic activities, or end the spread of COVID-19. <b>Fourth</b>, the direct involvement of the president in handling COVID-19 had a significant impact in reducing active cases that no province was declared as alert areas in October 2021. Meanwhile, the methodological novelty reflected in broader data and analysis through SNA and TNA methods had enriched the practice of SSM in finding sharper conclusions.</p>","PeriodicalId":51694,"journal":{"name":"Systemic Practice and Action Research","volume":null,"pages":null},"PeriodicalIF":1.2,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9453723/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9401489","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1007/s11213-022-09606-y
Ida Widianingsih, Janet Judy McIntyre, Ugi Sugriana Rakasiwi, Gustaff Harriman Iskandar, Rudolf Wirawan
'Ecology of mind' (Bateson, 1972) is a key concept applied to this project engaged in by a social anthropologist, a policy researcher, and a Sundanese Chief. Together we explore how the agendas for COP 26 could be attained and to what extent the Nobel economist Elinor Ostrom's (2018) eight principles are relevant for managing the commons and key learnings that can be shared more broadly.The paper details the Sundanese forest community's organisational systems to support living in ways that re-generate and sustain the forest and the way that the community has connected with Universitas Padjadjaran and an NGO called the Common Room Networks (common room.id), in order to support and extend their learning with nature program within and beyond Indonesia. Decolonising and learning from Indigenous leadership can be fostered through forming communities of practice between universities and indigenous leaders. The paper discusses how the Ciptagelar community demonstrates low carbon living and how they have organised agriculture in terms of a seasonal calendar. It makes the case that sharing their agricultural methods and community lifestyle to lower emissions could help to inspire others to follow their re-generative approach to governance and their organisational strategies. The paper demonstrates the relevance of Ostrom's principles which are considered in relation to the case study. On the basis of a series of conversations held via zoom and email we make a case for learning from the leadership rooted in the Sundanese culture and demonstrated in West Java First Nations. It can be read as a twin paper with the paper on the Venda forest, titled 'Eco-centric living: a way forward towards zero carbon'.
{"title":"Indigenous Sundanese Leadership: Eco-Systemic Lessons on Zero Emissions: A conversation with Indigenous leaders in Ciptagelar, West Java.","authors":"Ida Widianingsih, Janet Judy McIntyre, Ugi Sugriana Rakasiwi, Gustaff Harriman Iskandar, Rudolf Wirawan","doi":"10.1007/s11213-022-09606-y","DOIUrl":"https://doi.org/10.1007/s11213-022-09606-y","url":null,"abstract":"<p><p>'Ecology of mind' (Bateson, 1972) is a key concept applied to this project engaged in by a social anthropologist, a policy researcher, and a Sundanese Chief. Together we explore how the agendas for COP 26 could be attained and to what extent the Nobel economist Elinor Ostrom's (2018) eight principles are relevant for managing the commons and key learnings that can be shared more broadly.The paper details the Sundanese forest community's organisational systems to support living in ways that re-generate and sustain the forest and the way that the community has connected with Universitas Padjadjaran and an NGO called the Common Room Networks (common room.id), in order to support and extend their learning with nature program within and beyond Indonesia. Decolonising and learning from Indigenous leadership can be fostered through forming communities of practice between universities and indigenous leaders. The paper discusses how the Ciptagelar community demonstrates low carbon living and how they have organised agriculture in terms of a seasonal calendar. It makes the case that sharing their agricultural methods and community lifestyle to lower emissions could help to inspire others to follow their re-generative approach to governance and their organisational strategies. The paper demonstrates the relevance of Ostrom's principles which are considered in relation to the case study. On the basis of a series of conversations held via zoom and email we make a case for learning from the leadership rooted in the Sundanese culture and demonstrated in West Java First Nations. It can be read as a twin paper with the paper on the Venda forest, titled 'Eco-centric living: a way forward towards zero carbon'.</p>","PeriodicalId":51694,"journal":{"name":"Systemic Practice and Action Research","volume":null,"pages":null},"PeriodicalIF":1.2,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9399992/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9122651","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1007/s11213-022-09598-9
Sandrine Simon
In 2018, Lisbon won the title of Green capital of Europe 2020. It was described by the Expert Panel as an inspirational city which had started its journey towards sustainability during a period of economic crisis. A year later, Covid-19 had become a global pandemic. Imposed confinements highlighted the extent to which globalisation has spread the virus, as well as the particular fragility of places like cities where people, living together, were asked to not physically interact anymore. Exploring further that very particular global crisis can help to identify the faults in our economic systems and to ask why Lisbon was neither resilient nor sustainable in the face of that adversity. In addition to highlighting how weak our health is, Covid-19 has exacerbated vulnerabilities in Lisbon such as job losses (especially in the touristic sector), food supply (Portugal imports 70% of its food) and food waste. This paper explores how the activity which, 'par excellence', meets the most basic of our needs (food), through the example of Urban Agriculture (UA), could contribute to discussions on what makes a city sustainable. A literature review on UA in Lisbon highlights its various benefits, complemented by a broader literature review which converges to showing how UA can help to address the vulnerabilities generated or exacerbated by Covid. Having shown its potential contribution to addressing crises, this article then suggests to examine how systems approaches could help to incorporate UA further in a new type of more participatory urbanism aimed at creating sustainable cities.
{"title":"The 'Covid-Trigger': New Light on Urban Agriculture and Systemic Approach to Urbanism to Co-Create a Sustainable Lisbon.","authors":"Sandrine Simon","doi":"10.1007/s11213-022-09598-9","DOIUrl":"https://doi.org/10.1007/s11213-022-09598-9","url":null,"abstract":"<p><p>In 2018, Lisbon won the title of Green capital of Europe 2020. It was described by the Expert Panel as an inspirational city which had started its journey towards sustainability during a period of economic crisis. A year later, Covid-19 had become a global pandemic. Imposed confinements highlighted the extent to which globalisation has spread the virus, as well as the particular fragility of places like cities where people, living together, were asked to not physically interact anymore. Exploring further that very particular global crisis can help to identify the faults in our economic systems and to ask why Lisbon was neither resilient nor sustainable in the face of that adversity. In addition to highlighting how weak our health is, Covid-19 has exacerbated vulnerabilities in Lisbon such as job losses (especially in the touristic sector), food supply (Portugal imports 70% of its food) and food waste. This paper explores how the activity which, '<i>par excellence'</i>, meets the most basic of our needs (food), through the example of Urban Agriculture (UA), could contribute to discussions on what makes a city sustainable. A literature review on UA in Lisbon highlights its various benefits, complemented by a broader literature review which converges to showing how UA can help to address the vulnerabilities generated or exacerbated by Covid. Having shown its potential contribution to addressing crises, this article then suggests to examine how systems approaches could help to incorporate UA further in a new type of more participatory urbanism aimed at creating sustainable cities.</p>","PeriodicalId":51694,"journal":{"name":"Systemic Practice and Action Research","volume":null,"pages":null},"PeriodicalIF":1.2,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9018248/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"10528519","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1007/s11213-022-09616-w
J Vicente Tébar-Rubio, F Javier Ramírez, M José Ruiz-Ortega
Optimising available resources and minimising production costs and throughput time is vital for first-tier suppliers in the worldwide automotive sector. To develop this type of optimisation and efficiency, MAHLE applied Action Research (AR) in one of its factories located in Spain. A multidisciplinary collaborative work team was created with the aim of deploying the AR initiative in combination with Lean Manufacturing and Six Sigma tools. Four improvement and learning cycles were deployed and key performance metrics were defined to collect and measure data in order to analyse the improvements achieved. The application of the AR initiative in the production line of a power filter device enabled improvements in both production times and quality indicators in the manufacturing process. The most outstanding results were the improvements made in the decrease in initial throughput time (34.78%) and in average daily rejections (73.53%). In addition, the AR initiative generated practical and theoretical contributions for business and academia, allowing the AR initiative to be applied in other areas of the company, and contributing to the current state of the art in the industrial application of this methodology.
{"title":"Conducting Action Research to Improve Operational Efficiency in Manufacturing: The Case of a First-Tier Automotive Supplier.","authors":"J Vicente Tébar-Rubio, F Javier Ramírez, M José Ruiz-Ortega","doi":"10.1007/s11213-022-09616-w","DOIUrl":"https://doi.org/10.1007/s11213-022-09616-w","url":null,"abstract":"<p><p>Optimising available resources and minimising production costs and throughput time is vital for first-tier suppliers in the worldwide automotive sector. To develop this type of optimisation and efficiency, MAHLE applied Action Research (AR) in one of its factories located in Spain. A multidisciplinary collaborative work team was created with the aim of deploying the AR initiative in combination with Lean Manufacturing and Six Sigma tools. Four improvement and learning cycles were deployed and key performance metrics were defined to collect and measure data in order to analyse the improvements achieved. The application of the AR initiative in the production line of a power filter device enabled improvements in both production times and quality indicators in the manufacturing process. The most outstanding results were the improvements made in the decrease in initial throughput time (34.78%) and in average daily rejections (73.53%). In addition, the AR initiative generated practical and theoretical contributions for business and academia, allowing the AR initiative to be applied in other areas of the company, and contributing to the current state of the art in the industrial application of this methodology.</p>","PeriodicalId":51694,"journal":{"name":"Systemic Practice and Action Research","volume":null,"pages":null},"PeriodicalIF":1.2,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9532227/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9401084","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1007/s11213-022-09600-4
Mohammed Ali, Farag Edghiem, Eman Saleh Alkhalifah
The purpose of this paper was to examine the cultural barriers that existed at various stages of the Enterprise Resource Planning (ERP) implementation process, using the Middle-Eastern oil and gas sector as a case study. Due to a variety of cultural implications, ERP implementation rates in the oil and gas sector in Middle-Eastern developing countries are extremely low. Although the literature highlighted numerous ERP implementation theories that attempted to overcome the cultural complexities of ERP systems, there are few studies that have framed these complexities using action research theory in order to provide potential solutions to these challenges, particularly in Middle-Eastern developing countries where cultural settings are distinct from those in Western developed countries. Action research AR, in conjunction with documentation, observations, and interviews, aided in the exploration of the culturally complex barriers encountered during the pre-implementation (plan and propose), implementation (do), and post-implementation (assess and improve) stages of ERP projects conducted within a Middle-Eastern oil and gas organisation. This article confirms numerous cultural implications at each stage of the ERP implementation process, including team conflict, managerial authority, and a lack of an IT culture, all of which contributed to the project's delay. Other impediments, such as a lack of commitment to training and technophobia, persisted throughout the post-implementation phase and the subsequent follow-up experience under the recent COVID-19 pandemic. This article contributes to theory and practise by highlighting the culturally complex barriers that underpin many ERP implementations in the Middle Eastern oil and gas sector. This information can assist practitioners and researchers in developing future research and ideas to mitigate future ERP implementation challenges in this region.
{"title":"Cultural Challenges of ERP Implementation in Middle-Eastern Oil & Gas Sector: An Action Research Approach.","authors":"Mohammed Ali, Farag Edghiem, Eman Saleh Alkhalifah","doi":"10.1007/s11213-022-09600-4","DOIUrl":"https://doi.org/10.1007/s11213-022-09600-4","url":null,"abstract":"<p><p>The purpose of this paper was to examine the cultural barriers that existed at various stages of the Enterprise Resource Planning (ERP) implementation process, using the Middle-Eastern oil and gas sector as a case study. Due to a variety of cultural implications, ERP implementation rates in the oil and gas sector in Middle-Eastern developing countries are extremely low. Although the literature highlighted numerous ERP implementation theories that attempted to overcome the cultural complexities of ERP systems, there are few studies that have framed these complexities using action research theory in order to provide potential solutions to these challenges, particularly in Middle-Eastern developing countries where cultural settings are distinct from those in Western developed countries. Action research AR, in conjunction with documentation, observations, and interviews, aided in the exploration of the culturally complex barriers encountered during the pre-implementation (plan and propose), implementation (do), and post-implementation (assess and improve) stages of ERP projects conducted within a Middle-Eastern oil and gas organisation. This article confirms numerous cultural implications at each stage of the ERP implementation process, including team conflict, managerial authority, and a lack of an IT culture, all of which contributed to the project's delay. Other impediments, such as a lack of commitment to training and technophobia, persisted throughout the post-implementation phase and the subsequent follow-up experience under the recent COVID-19 pandemic. This article contributes to theory and practise by highlighting the culturally complex barriers that underpin many ERP implementations in the Middle Eastern oil and gas sector. This information can assist practitioners and researchers in developing future research and ideas to mitigate future ERP implementation challenges in this region.</p>","PeriodicalId":51694,"journal":{"name":"Systemic Practice and Action Research","volume":null,"pages":null},"PeriodicalIF":1.2,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9154037/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"10526914","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-01DOI: 10.1007/s11213-022-09609-9
Thanh-Thao Luong, Van-Nam Huynh, Eunyoung Kim
This paper adopts the hybrid use of soft systems methodology (SSM) as a process of inquiry into understanding the lack of a framework for evidence-based teaching (EBT) in hospitality and tourism education in Vietnam. By combining SSM techniques with interview data, we also develop an EBT framework for the hospitality and tourism profession. The proposed framework addresses three essential sources of evidence for teaching: (1) research-based professional and pedagogical methods, (2) industry-based materials to ensure education-industry linkage, and (3) instructors' knowledge, experience and assumptions about their teaching roles in the classroom. This conceptual framework can be used as a guideline for conducting relevant curriculum renewal and pedagogical reforms in hospitality and tourism institutions in Vietnam.
{"title":"A Hybrid Use of Soft Systems Methodology for Developing a Framework of Evidence-Based Teaching for Hospitality and Tourism Instructors in Vietnam.","authors":"Thanh-Thao Luong, Van-Nam Huynh, Eunyoung Kim","doi":"10.1007/s11213-022-09609-9","DOIUrl":"https://doi.org/10.1007/s11213-022-09609-9","url":null,"abstract":"<p><p>This paper adopts the hybrid use of <i>soft systems methodology</i> (SSM) as a process of inquiry into understanding the lack of a framework for <i>evidence-based teaching</i> (EBT) in hospitality and tourism education in Vietnam. By combining SSM techniques with interview data, we also develop an EBT framework for the hospitality and tourism profession. The proposed framework addresses three essential sources of evidence for teaching: (1) research-based professional and pedagogical methods, (2) industry-based materials to ensure education-industry linkage, and (3) instructors' knowledge, experience and assumptions about their teaching roles in the classroom. This conceptual framework can be used as a guideline for conducting relevant curriculum renewal and pedagogical reforms in hospitality and tourism institutions in Vietnam.</p>","PeriodicalId":51694,"journal":{"name":"Systemic Practice and Action Research","volume":null,"pages":null},"PeriodicalIF":1.2,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9392585/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9122654","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-12-20DOI: 10.1007/s11213-022-09627-7
João Rampon Neto, Paulo Fernando Pinto Barcellos
The purpose of this paper is to present an action research (AR) study of the Sales and Operations Planning (S&OP) implementation in a mid-sized automotive components company located in Brazil. This study provides a detailed empirical exploration of the S&OP implementation steps, challenges and results obtained in the researched context. An AR method was adopted in this work, seeking: (1) to find effective solutions to the dynamics of the specific context faced during the S&OP implementation, and (2) to promote large-scale changes through the engagement of the company and the researcher in the problem. The S&OP implementation presented significant results in the organization, streamlining inventory, and maintaining the service level desired by the company. The reactivity of the S&OP process also led to a quick adaptation to the COVID-19 challenges, which stands out in the operational key performance indicators (KPIs) analyzed in the period. This work contributes to theory and practice by reporting in-depth empirical research on S&OP implementation and its benefits. Practitioners and researchers can benefit from this research by understanding the best practices, challenges, and potential outcomes of implementing S&OP.
{"title":"Challenges of Implementing S&OP in a Mid-sized Automotive Components Company: An Action Research Approach.","authors":"João Rampon Neto, Paulo Fernando Pinto Barcellos","doi":"10.1007/s11213-022-09627-7","DOIUrl":"10.1007/s11213-022-09627-7","url":null,"abstract":"<p><p>The purpose of this paper is to present an action research (AR) study of the Sales and Operations Planning (S&OP) implementation in a mid-sized automotive components company located in Brazil. This study provides a detailed empirical exploration of the S&OP implementation steps, challenges and results obtained in the researched context. An AR method was adopted in this work, seeking: (1) to find effective solutions to the dynamics of the specific context faced during the S&OP implementation, and (2) to promote large-scale changes through the engagement of the company and the researcher in the problem. The S&OP implementation presented significant results in the organization, streamlining inventory, and maintaining the service level desired by the company. The reactivity of the S&OP process also led to a quick adaptation to the COVID-19 challenges, which stands out in the operational key performance indicators (KPIs) analyzed in the period. This work contributes to theory and practice by reporting in-depth empirical research on S&OP implementation and its benefits. Practitioners and researchers can benefit from this research by understanding the best practices, challenges, and potential outcomes of implementing S&OP.</p>","PeriodicalId":51694,"journal":{"name":"Systemic Practice and Action Research","volume":null,"pages":null},"PeriodicalIF":1.2,"publicationDate":"2022-12-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9764294/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"10436440","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}