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Holistic Flexibility for Deploying Systems Thinking as a Cognitive Skill 作为认知技能部署系统思维的整体灵活性
IF 1.2 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-01-10 DOI: 10.1007/s11213-022-09626-8
R. Chowdhury
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引用次数: 5
Creating New Knowledge while Solving a Relevant Practical Problem: Success Factors for an Action Research-Based PhD Thesis in Business and Management 在解决相关实际问题的同时创造新知识:基于行动研究的商业与管理博士论文的成功因素
IF 1.2 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-01-06 DOI: 10.1007/s11213-022-09628-6
José A. Alfaro-Tanco, Miguel Mediavilla, A. Erro-Garcés
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引用次数: 0
The Art of Teaching Professional Practice: An Action Research Methodology Inspired by Ulrich's Systems Concepts. 教学专业实践的艺术:受乌尔里希系统概念启发的行动研究方法论。
IF 1.2 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-01-01 DOI: 10.1007/s11213-022-09608-w
Suné Linde, Goede Roelien

Learning the art of any professional practice like engineering design or computer programming is a challenge for students and adds to the complexity of teaching such a technical discipline. Institutional regulations, along with industry expectations, increase the burden on the educator to develop a successful instructional environment. Critical systems thinking provides practitioners, in general, with a framework for understanding interrelation and complexities in a variety of problem situations. The art of systems thinking requires discourse on both the interdependencies, and multiple perspectives present in a problem situation. However, little guidance exists for educators in applying the concepts of critical systems thinking in their everyday practice of teaching a professional practice module at university level. This paper suggests a methodology based on action research and critical systems thinking concepts, to incorporate the art of systems thinking in the teaching of a professional practice module. The phases of action research are described from the critical systems perspective of Ulrich, in order to provide guidelines for an educator to embrace the complexity of professional practice education. Programming is used as a demonstration of the proposed methodology. The methodology incorporates systems thinking aspects such as the totality of conditioned realities, boundary critique, and acting as a witness sensitive to polemical argumentation on behalf of the affected. It demonstrates how Ulrich's approach involves - and respects - all stakeholders in a system and guides the individual educator to excel in teaching a professional practice module. By making a conscious effort to listen to the affected and to incorporate as many conditioned realities as possible, the educator should be able to improve student engagement, resulting in better skills. We provide a demonstration of the art of teaching a professional practice module methodology which enables the educator to develop the programming skills of students in a complex environment.

学习任何专业实践的艺术,如工程设计或计算机编程,对学生来说都是一个挑战,并且增加了教授这样一门技术学科的复杂性。制度规定和行业期望增加了教育工作者创造成功教学环境的负担。一般来说,批判性系统思维为从业者提供了一个理解各种问题情境中的相互关系和复杂性的框架。系统思考的艺术需要对问题情境中的相互依赖性和多重视角进行论述。然而,对于教育工作者来说,将批判性系统思维的概念应用到他们在大学水平的专业实践模块教学的日常实践中,几乎没有指导。本文提出了一种基于行动研究和批判性系统思维概念的方法,将系统思维的艺术融入专业实践模块的教学中。从乌尔里希的批判系统的角度来描述行动研究的各个阶段,以便为教育工作者接受专业实践教育的复杂性提供指导。程序设计被用作所提出的方法的演示。该方法结合了系统思考方面,如条件现实的总体,边界批判,以及作为证人对代表受影响的辩论敏感。它展示了乌尔里希的方法如何涉及并尊重系统中的所有利益相关者,并指导个别教育者在教授专业实践模块方面表现出色。通过有意识地倾听受影响的人的意见,并尽可能多地结合有条件的现实,教育者应该能够提高学生的参与度,从而提高他们的技能。我们提供了一种专业实践模块方法的教学艺术演示,使教育者能够在复杂的环境中培养学生的编程技能。
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引用次数: 0
Institutional Reconstruction of Promoting and Maintaining the Level of Compliance with Health Protocols in Indonesia during the Pandemic. 在大流行期间促进和维持印度尼西亚卫生议定书遵守水平的机构重建。
IF 1.2 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-01-01 DOI: 10.1007/s11213-022-09611-1
Ricardi S Adnan, Sonny Harry B Harmadi, Sudarsono Hardjosoekarto, Nur Muhammaditya

This article aimed to observe the efforts of Indonesia and the problems faced in fighting the COVID-19 pandemic regarding the indecisive public policy and the reluctance of people from all walks of life to comply with the Health Protocols (HP) from the perspective of sociological institutionalism (Nee 2003; Nee and Opper 2015). A two-step variant of SSM-based multi method by Muhammaditya et al. (2021) was applied by inserting (1) Textual Network Analysis by Segev (2020) at stage 1 of SSM to obtain an insightful understanding of the problem situation and to enrich the rich picture, and (2) Social Network Analysis at stage 5 of SSM to expand a skillful discussion on the reality. The research novelty was elaborated in four main empirical facts: First, government policies had initially faltered in dealing with the pandemic, reflected by the dissonance in the statements made by high-ranking state officials. Second, there was a great number of people disregarding HP and pandemic mitigation policies, particularly during annual rites, the end of year celebration, and Eid Al-Fitr. Third, the government encountered a dilemma in issuing policies, whether to remain encouraging economic growth, guarantee the continuity of economic activities, or end the spread of COVID-19. Fourth, the direct involvement of the president in handling COVID-19 had a significant impact in reducing active cases that no province was declared as alert areas in October 2021. Meanwhile, the methodological novelty reflected in broader data and analysis through SNA and TNA methods had enriched the practice of SSM in finding sharper conclusions.

本文旨在从社会学制度主义的角度观察印度尼西亚在抗击COVID-19大流行方面所做的努力和面临的问题,包括犹豫不决的公共政策和各行各业的人不愿遵守卫生议定书(Nee 2003;Nee and Opper 2015)。采用Muhammaditya et al.(2021)基于SSM的多方法的两步变体,在SSM的第一阶段插入(1)Segev(2020)的文本网络分析(Textual Network Analysis),以获得对问题情况的深刻理解,丰富丰富的画面;在SSM的第五阶段插入(2)社会网络分析(Social Network Analysis),以扩展对现实的巧妙讨论。研究的新颖性在四个主要的经验事实中得到了阐述:首先,政府政策最初在应对大流行方面犹豫不决,这反映在国家高级官员发表的言论中的不一致。第二,有很多人无视HP和大流行缓解政策,特别是在年度仪式、年终庆祝活动和开斋节期间。第三,是继续鼓励经济增长,保证经济活动的连续性,还是遏制疫情蔓延,政府在政策制定上遇到了两难选择。第四,在2021年10月没有一个地区被宣布为警戒地区的情况下,总统直接参与应对新冠疫情,对减少活跃病例产生了重大影响。同时,通过SNA和TNA方法进行的更广泛的数据和分析所反映的方法新颖性丰富了SSM在得出更明确结论方面的实践。
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引用次数: 2
Indigenous Sundanese Leadership: Eco-Systemic Lessons on Zero Emissions: A conversation with Indigenous leaders in Ciptagelar, West Java. 土著孙达尼领导:零排放的生态系统经验:与西爪哇西塔吉拉土著领导人的对话。
IF 1.2 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-01-01 DOI: 10.1007/s11213-022-09606-y
Ida Widianingsih, Janet Judy McIntyre, Ugi Sugriana Rakasiwi, Gustaff Harriman Iskandar, Rudolf Wirawan

'Ecology of mind' (Bateson, 1972) is a key concept applied to this project engaged in by a social anthropologist, a policy researcher, and a Sundanese Chief. Together we explore how the agendas for COP 26 could be attained and to what extent the Nobel economist Elinor Ostrom's (2018) eight principles are relevant for managing the commons and key learnings that can be shared more broadly.The paper details the Sundanese forest community's organisational systems to support living in ways that re-generate and sustain the forest and the way that the community has connected with Universitas Padjadjaran and an NGO called the Common Room Networks (common room.id), in order to support and extend their learning with nature program within and beyond Indonesia. Decolonising and learning from Indigenous leadership can be fostered through forming communities of practice between universities and indigenous leaders. The paper discusses how the Ciptagelar community demonstrates low carbon living and how they have organised agriculture in terms of a seasonal calendar. It makes the case that sharing their agricultural methods and community lifestyle to lower emissions could help to inspire others to follow their re-generative approach to governance and their organisational strategies. The paper demonstrates the relevance of Ostrom's principles which are considered in relation to the case study. On the basis of a series of conversations held via zoom and email we make a case for learning from the leadership rooted in the Sundanese culture and demonstrated in West Java First Nations. It can be read as a twin paper with the paper on the Venda forest, titled 'Eco-centric living: a way forward towards zero carbon'.

“心理生态学”(Bateson, 1972)是社会人类学家、政策研究者和Sundanese酋长共同参与的这个项目的关键概念。我们将共同探讨如何实现第26届缔约方会议的议程,以及诺贝尔经济学家埃莉诺·奥斯特罗姆(Elinor Ostrom)(2018年)的八项原则在多大程度上与管理公地和可以更广泛分享的关键经验相关。该文件详细介绍了Sundanese森林社区的组织系统,以支持以再生和维持森林的方式生活,以及该社区与Padjadjaran大学和一个名为Common Room Networks (Common Room .id)的非政府组织的联系方式,以支持和扩展他们在印度尼西亚国内外的自然项目的学习。可以通过在大学和土著领导人之间建立实践社区来促进非殖民化和向土著领导人学习。本文讨论了Ciptagelar社区如何展示低碳生活,以及他们如何根据季节性日历组织农业。报告认为,分享他们的农业方法和社区生活方式以降低排放,有助于激励其他人效仿他们的再生治理方法和组织战略。本文论证了与案例研究相关的奥斯特罗姆原则的相关性。基于一系列透过zoom与电子邮件进行的对话,我们提出学习源自巽他文化、并在西爪哇原住民中展现的领导力的案例。这篇论文可以与文达森林的论文一起阅读,标题为“以生态为中心的生活:迈向零碳的道路”。
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引用次数: 6
The 'Covid-Trigger': New Light on Urban Agriculture and Systemic Approach to Urbanism to Co-Create a Sustainable Lisbon. “Covid-Trigger”:城市农业的新视角和系统的城市主义方法,共同创建可持续的里斯本。
IF 1.2 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-01-01 DOI: 10.1007/s11213-022-09598-9
Sandrine Simon

In 2018, Lisbon won the title of Green capital of Europe 2020. It was described by the Expert Panel as an inspirational city which had started its journey towards sustainability during a period of economic crisis. A year later, Covid-19 had become a global pandemic. Imposed confinements highlighted the extent to which globalisation has spread the virus, as well as the particular fragility of places like cities where people, living together, were asked to not physically interact anymore. Exploring further that very particular global crisis can help to identify the faults in our economic systems and to ask why Lisbon was neither resilient nor sustainable in the face of that adversity. In addition to highlighting how weak our health is, Covid-19 has exacerbated vulnerabilities in Lisbon such as job losses (especially in the touristic sector), food supply (Portugal imports 70% of its food) and food waste. This paper explores how the activity which, 'par excellence', meets the most basic of our needs (food), through the example of Urban Agriculture (UA), could contribute to discussions on what makes a city sustainable. A literature review on UA in Lisbon highlights its various benefits, complemented by a broader literature review which converges to showing how UA can help to address the vulnerabilities generated or exacerbated by Covid. Having shown its potential contribution to addressing crises, this article then suggests to examine how systems approaches could help to incorporate UA further in a new type of more participatory urbanism aimed at creating sustainable cities.

2018年,里斯本获得了2020年欧洲绿色之都的称号。专家小组将其描述为一个鼓舞人心的城市,在经济危机期间开始了其可持续发展之旅。一年后,Covid-19成为全球大流行。强加的限制凸显了全球化传播病毒的程度,以及城市等地方的特别脆弱性,在这些地方,人们住在一起,被要求不再有身体上的互动。进一步探讨那场非常特殊的全球危机,有助于找出我们经济体系中的缺陷,并问一问,为什么里斯本在面对那场逆境时既没有弹性,也没有可持续性。除了凸显我们的健康状况有多么薄弱外,2019冠状病毒病还加剧了里斯本的脆弱性,如失业(特别是在旅游业)、粮食供应(葡萄牙70%的粮食进口)和食物浪费。本文通过城市农业(UA)的例子,探讨了“卓越”的活动如何满足我们最基本的需求(食物),从而有助于讨论如何使城市可持续发展。里斯本关于UA的文献综述强调了其各种好处,并辅以更广泛的文献综述,这些文献综述集中展示了UA如何有助于解决Covid产生或加剧的脆弱性。在展示了其对解决危机的潜在贡献之后,本文建议研究系统方法如何有助于将UA进一步纳入旨在创建可持续城市的新型更具参与性的城市主义中。
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引用次数: 4
Conducting Action Research to Improve Operational Efficiency in Manufacturing: The Case of a First-Tier Automotive Supplier. 开展行动研究以提高制造业的运营效率:以一家一线汽车供应商为例。
IF 1.2 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-01-01 DOI: 10.1007/s11213-022-09616-w
J Vicente Tébar-Rubio, F Javier Ramírez, M José Ruiz-Ortega

Optimising available resources and minimising production costs and throughput time is vital for first-tier suppliers in the worldwide automotive sector. To develop this type of optimisation and efficiency, MAHLE applied Action Research (AR) in one of its factories located in Spain. A multidisciplinary collaborative work team was created with the aim of deploying the AR initiative in combination with Lean Manufacturing and Six Sigma tools. Four improvement and learning cycles were deployed and key performance metrics were defined to collect and measure data in order to analyse the improvements achieved. The application of the AR initiative in the production line of a power filter device enabled improvements in both production times and quality indicators in the manufacturing process. The most outstanding results were the improvements made in the decrease in initial throughput time (34.78%) and in average daily rejections (73.53%). In addition, the AR initiative generated practical and theoretical contributions for business and academia, allowing the AR initiative to be applied in other areas of the company, and contributing to the current state of the art in the industrial application of this methodology.

优化可用资源,最大限度地降低生产成本和生产时间对于全球汽车行业的一线供应商至关重要。为了开发这种类型的优化和效率,马勒在其位于西班牙的一家工厂中应用了行动研究(AR)。创建了一个多学科协作工作团队,旨在将AR计划与精益制造和六西格玛工具相结合。部署了四个改进和学习周期,并定义了关键绩效指标来收集和测量数据,以便分析所取得的改进。AR技术在电力过滤设备生产线上的应用,改善了生产时间和制造过程中的质量指标。最显著的是在降低初始吞吐时间(34.78%)和平均日废品率(73.53%)方面取得了显著的进步。此外,AR计划为商业和学术界产生了实践和理论贡献,允许AR计划应用于公司的其他领域,并为该方法在工业应用中的最新状态做出贡献。
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引用次数: 2
Cultural Challenges of ERP Implementation in Middle-Eastern Oil & Gas Sector: An Action Research Approach. 中东油气行业ERP实施的文化挑战:一种行动研究方法。
IF 1.2 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-01-01 DOI: 10.1007/s11213-022-09600-4
Mohammed Ali, Farag Edghiem, Eman Saleh Alkhalifah

The purpose of this paper was to examine the cultural barriers that existed at various stages of the Enterprise Resource Planning (ERP) implementation process, using the Middle-Eastern oil and gas sector as a case study. Due to a variety of cultural implications, ERP implementation rates in the oil and gas sector in Middle-Eastern developing countries are extremely low. Although the literature highlighted numerous ERP implementation theories that attempted to overcome the cultural complexities of ERP systems, there are few studies that have framed these complexities using action research theory in order to provide potential solutions to these challenges, particularly in Middle-Eastern developing countries where cultural settings are distinct from those in Western developed countries. Action research AR, in conjunction with documentation, observations, and interviews, aided in the exploration of the culturally complex barriers encountered during the pre-implementation (plan and propose), implementation (do), and post-implementation (assess and improve) stages of ERP projects conducted within a Middle-Eastern oil and gas organisation. This article confirms numerous cultural implications at each stage of the ERP implementation process, including team conflict, managerial authority, and a lack of an IT culture, all of which contributed to the project's delay. Other impediments, such as a lack of commitment to training and technophobia, persisted throughout the post-implementation phase and the subsequent follow-up experience under the recent COVID-19 pandemic. This article contributes to theory and practise by highlighting the culturally complex barriers that underpin many ERP implementations in the Middle Eastern oil and gas sector. This information can assist practitioners and researchers in developing future research and ideas to mitigate future ERP implementation challenges in this region.

本文的目的是研究企业资源规划(ERP)实施过程中各个阶段存在的文化障碍,并以中东石油和天然气行业为例进行研究。由于各种文化影响,ERP在中东发展中国家油气行业的实施率极低。尽管文献强调了许多ERP实施理论试图克服ERP系统的文化复杂性,但很少有研究使用行动研究理论来构建这些复杂性,以便为这些挑战提供潜在的解决方案,特别是在文化环境与西方发达国家不同的中东发展中国家。行动研究AR与文件、观察和访谈相结合,帮助探索中东石油和天然气组织在ERP项目实施前(计划和提议)、实施(实施)和实施后(评估和改进)阶段遇到的复杂文化障碍。本文确认了ERP实施过程中每个阶段的许多文化影响,包括团队冲突、管理权威和缺乏IT文化,所有这些都导致了项目的延迟。其他障碍,如缺乏对培训的承诺和技术恐惧症,在实施后阶段以及随后在最近的COVID-19大流行下的后续经验中一直存在。本文通过强调在中东石油和天然气行业实施ERP的复杂文化障碍,为理论和实践做出了贡献。这些信息可以帮助从业者和研究人员发展未来的研究和想法,以减轻该地区未来ERP实施的挑战。
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引用次数: 2
A Hybrid Use of Soft Systems Methodology for Developing a Framework of Evidence-Based Teaching for Hospitality and Tourism Instructors in Vietnam. 混合使用软系统方法为越南酒店和旅游教师开发循证教学框架。
IF 1.2 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-01-01 DOI: 10.1007/s11213-022-09609-9
Thanh-Thao Luong, Van-Nam Huynh, Eunyoung Kim

This paper adopts the hybrid use of soft systems methodology (SSM) as a process of inquiry into understanding the lack of a framework for evidence-based teaching (EBT) in hospitality and tourism education in Vietnam. By combining SSM techniques with interview data, we also develop an EBT framework for the hospitality and tourism profession. The proposed framework addresses three essential sources of evidence for teaching: (1) research-based professional and pedagogical methods, (2) industry-based materials to ensure education-industry linkage, and (3) instructors' knowledge, experience and assumptions about their teaching roles in the classroom. This conceptual framework can be used as a guideline for conducting relevant curriculum renewal and pedagogical reforms in hospitality and tourism institutions in Vietnam.

本文采用软系统方法论(SSM)的混合使用作为调查过程,以了解越南酒店和旅游教育中缺乏循证教学(EBT)框架。通过将SSM技术与访谈数据相结合,我们还为酒店和旅游业开发了一个EBT框架。拟议的框架涉及三个基本的教学证据来源:(1)基于研究的专业和教学方法,(2)基于行业的材料,以确保教育与行业的联系,以及(3)教师的知识、经验和对他们在课堂上教学角色的假设。这一概念框架可作为越南酒店和旅游机构进行相关课程更新和教学改革的指导方针。
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引用次数: 0
Challenges of Implementing S&OP in a Mid-sized Automotive Components Company: An Action Research Approach. 一家中型汽车零部件公司实施 S&OP 所面临的挑战:行动研究法
IF 1.2 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2022-12-20 DOI: 10.1007/s11213-022-09627-7
João Rampon Neto, Paulo Fernando Pinto Barcellos

The purpose of this paper is to present an action research (AR) study of the Sales and Operations Planning (S&OP) implementation in a mid-sized automotive components company located in Brazil. This study provides a detailed empirical exploration of the S&OP implementation steps, challenges and results obtained in the researched context. An AR method was adopted in this work, seeking: (1) to find effective solutions to the dynamics of the specific context faced during the S&OP implementation, and (2) to promote large-scale changes through the engagement of the company and the researcher in the problem. The S&OP implementation presented significant results in the organization, streamlining inventory, and maintaining the service level desired by the company. The reactivity of the S&OP process also led to a quick adaptation to the COVID-19 challenges, which stands out in the operational key performance indicators (KPIs) analyzed in the period. This work contributes to theory and practice by reporting in-depth empirical research on S&OP implementation and its benefits. Practitioners and researchers can benefit from this research by understanding the best practices, challenges, and potential outcomes of implementing S&OP.

本文旨在介绍巴西一家中型汽车零部件公司实施销售与运营计划(S&OP)的行动研究(AR)。本研究对 S&OP 的实施步骤、挑战以及在研究背景下取得的成果进行了详细的实证探索。本研究采用了 AR 方法,旨在:(1) 针对 S&OP 实施过程中面临的具体情况,找到有效的动态解决方案;(2) 通过公司和研究人员对问题的参与,促进大规模变革。S&OP 的实施在组织、精简库存和保持公司所需的服务水平方面取得了显著成效。S&OP 流程的反应能力也使其迅速适应了 COVID-19 的挑战,这在本期分析的运营关键绩效指标 (KPI) 中表现突出。本报告通过对 S&OP 实施及其益处的深入实证研究,为理论和实践做出了贡献。从业人员和研究人员可以从这项研究中获益,了解实施 S&OP 的最佳实践、挑战和潜在成果。
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引用次数: 0
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Systemic Practice and Action Research
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