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GESTIÓN DEL TALENTO DE LOS EMPLEADOS PÚBLICOS DEL SECTOR TURÍSTICO EN ANDALUCÍA 安达卢西亚旅游部门公务员的人才管理
IF 0.8 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-05-28 DOI: 10.6018/turismo.474051
José Luis Sánchez Ollero, Francisco Sánchez Cubo, Elisa Del Cubo Arroyo
La gestión del talento del personal de la Administración Pública del sector turístico es un gran reto. Sobre todo, por la necesidad de dar soluciones a la falta de flexibilidad de sus RRHH en un sector caracterizado por su dinamismo y especialización. En este trabajo se analiza la situación actual de los empleados públicos en Andalucía, se valida un cuestionario sobre la percepción de sus trabajadores acerca del talento y se desarrolla una herramienta innovadora sobre la Gestión Estratégica del Talento, apoyada en la “Teoría del Valor”, que podría aumentar la productividad y satisfacción entre sus trabajadores. Managing Public Sector Employees’ Talent in the Tourism Sector is a huge challenge, especially due to the need to find solutions to the lack of flexibility of its HR in such a dynamic and specialised sector. This paper analyses the current situation of the Andalusian´s public employees, is validated a survey about these employees’ perception about talent and it is also developed an innovative tool about Strategic Talent Management, which is based on the ‘Theory of Value’, that may increase job performance and job satisfaction between its employees.
旅游部门公务员的人才管理是一个巨大的挑战。最重要的是,需要解决其人力资源在一个以活力和专业化为特征的部门缺乏灵活性的问题。本文分析了安达卢西亚公务员的现状,验证了一份关于其工人对人才的看法的问卷,并在“价值论”的支持下开发了一种创新的战略人才管理工具,可以提高其工人的生产力和满意度。管理公共部门雇员在旅游部门的人才是一项巨大的挑战,特别是因为需要找到解决其人力资源在这一充满活力和专业化的部门缺乏灵活性的办法。本文分析了安达卢西亚公职人员的现状,对这些雇员对人才的看法进行了调查,并开发了一种基于“价值论”的战略人才管理创新工具,该工具可以提高员工的工作绩效和工作满意度。
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引用次数: 0
DINÁMICAS DE URBANIZACIÓN TURÍSTICA EN EL LITORAL DE BUENOS AIRES, ARGENTINA 阿根廷布宜诺斯艾利斯海岸的旅游城市化动态
IF 0.8 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-05-28 DOI: 10.6018/turismo.474041
L. Beier, S. A. Clavé, H. Vigier
El objetivo del presente trabajo es discutir el papel y el alcance del turismo en los procesos de urbanización del litoral en Argentina y, por extensión, en Latinoamérica. Para ello, se identifican grupos de ciudades según su dinámica turística de acuerdo a los cambios y continuidades demográficas y económicas que han experimentado durante el periodo 2001 - 2010. Los resultados obtenidos permiten entender de manera contextualizada la naturaleza y funcionalidad turística y urbana de las diferentes ciudades del litoral de la provincia de Buenos Aires. Así, se han identificado seis grupos de ciudades según los procesos de cambio que ha provocado en ellas el turismo y se ha evidenciado la diversidad, complejidad y dinamismo que presenta cada tipo de conglomerado según sus características particulares. Todo ello ha permitido visualizar la diversidad de destinos que existen en el litoral de la provincia según su situación urbana particular y su evolución turística reciente. Por último, se ofrecen evidencias empíricas que respaldan la concepción que el turismo no solamente tiene efectos diferenciales en los procesos de urbanización, sino que, en función de las circunstancias locales, genera dinámicas específicas que deben explicarse a partir del conocimiento de la realidad económica y la identidad de cada lugar. The aim of this paper is to discuss the role and the impact of tourism in Argentina´s and thus Latin America´s coastal urban development processes. Hence, groups of cities with different tourism dynamics are identified according to their demographic and economic changes and continuities during the period 2001-2010. The results allow us to understand in a contextualized way the nature and tourist and urban functionality of the different cities in the littoral of Buenos Aires. Thus, six groups of cities have been identified according to the processes of change that tourism has caused in them and the diversity, complexity and dynamism that each type of cluster presents according to its particular characteristics has been evidenced. All this has allowed to visualize the diversity of destinations that exist in the littoral of the province according to its particular urban situation and its recent tourist evolution. Finally, empirical evidence is offered that supports the conception that tourism not only has differential effects on urbanization processes, but especially taking into account local circumstances, generates specific dynamics at the local level that must be explained from the knowledge of the economic reality and the identity of each place.
本文的目的是讨论旅游业在阿根廷和拉丁美洲沿海地区城市化进程中的作用和范围。本研究的目的是确定城市的旅游动态,并根据2001 - 2010年期间所经历的人口和经济变化和连续性来确定城市群体。本文分析了布宜诺斯艾利斯省不同沿海城市的旅游和城市功能的性质和背景。因此,根据旅游业带来的变化过程,确定了六组城市,并根据每种类型的集群的特点,突出了其多样性、复杂性和动态性。所有这些都让我们看到了该省沿海地区根据其特殊的城市情况和最近的旅游发展而存在的目的地的多样性。最后,让旅游业提供了实证证据支持理念不仅对城市化进程不同,而是根据当地情况,动态生成特定知识起必须解释每个地方的经济现实和特征。本文的目的是讨论旅游业在阿根廷和拉丁美洲沿海城市发展过程中的作用和影响。因此,根据2001-2010年期间的人口和经济变化和连续性,确定了旅游动态不同的城市群体。这些结果使我们能够以一种情境化的方式了解布宜诺斯艾利斯海岸不同城市的自然、游客和城市功能。因此,根据旅游业给城市带来的变化过程,确定了6个城市群体,并证明了每一种类型的城市群体根据其特殊性所表现出的多样性、复杂性和动态性。所有这些都使人们能够根据该省独特的城市情况和最近的旅游趋势,看到该省沿海地区存在的各种目的地。最后,经验证据is offered that supports the概念你的effects on that旅游业not only城市化进程,特别是考虑到当地的情况,特定generates dynamics at the local level解释说,from the knowledge of the economic reality and the identity of每一个地方。
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引用次数: 1
LA PERSPECTIVA DE LA SOSTENIBILIDAD MEDIOAMBIENTAL EN LOS ESTUDIOS DE MÁSTER Y DOCTORADO EN TURISMO EN ESPAÑA 西班牙旅游硕士和博士研究中的环境可持续性视角
IF 0.8 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-05-28 DOI: 10.6018/turismo.474511
M. J. Viñals, L. Teruel
La sostenibilidad ambiental y la formación de los recursos humanos son dos factores estructurales de la competitividad de un destino turístico. El objetivo principal de este trabajo es conocer cómo los estudios superiores de máster y doctorado en España abordan los aspectos de sostenibilidad ambiental. La metodología utilizada para abordar este objetivo ha sido el análisis del contenido de los 55 programas académicos de máster (impartidos por 39 universidades) y los 7 de doctorado (impartidos por 18 universidades) a partir de los documentos publicados en el Registro de Universidades, Centros y Títulos del Ministerio de Ciencia, Innovación y Universidades de España y en las páginas web de las universidades. Los resultados obtenidos evidencian la baja incidencia que, por el momento, tiene el concepto de sostenibilidad ambiental en los curricula de los másteres, en las líneas de investigación de los programas de doctorado y en las tesis doctorales presentadas en la última década. También se ha observado que su consideración se aborda de forma puntual y aislada en los programas sin insertarse en visiones integrales. Además de una cuestión de responsabilidad social y económica en relación con el uso de los recursos naturales, se considera que la sostenibilidad ambiental es el área que permite actualmente un mayor margen de mejora de la oferta de los destinos turísticos para incrementar su competitividad. Por tanto, es responsabilidad de las universidades formar a sus estudiantes en el desarrollo de técnicas y competencias que atiendan a estas necesidades del sector e inculcar una ética de los valores ambientales y el respeto por la naturaleza y el planeta. Environmental sustainability and human resources education are two structural factors in the competitiveness of a tourist destination. The main objective of the current work is to discover how higher education in master and doctoral studies in Spain address aspects of environmental sustainability. The methodology used to attain the objective was the content analysis of 55 academic master's programmes (taught by 39 universities) and 7 doctoral programmes (taught by 18 universities) based on the documents published in the Legal Register of Universities, Colleges and University Qualifications (Spanish Ministry of Science, Innovation and Universities) and on the websites of the universities. The obtained results demonstrate that, for the moment, the concept of environmental sustainability has a low impact on the curricula of master's degrees, research lines of the doctoral programmes and on doctoral dissertations presented over the last decade. It has also been noted that environmental sustainability is addressed without being inserted into comprehensive visions. Beyond a question of social and economic responsibility in relation to the use of natural resources, environmental sustainability is a key area for improvement in the framework of the tourism offerin many destinations to increase their com
环境可持续性和人力资源培训是影响旅游目的地竞争力的两个结构性因素。这项工作的主要目的是了解西班牙的硕士和博士学位如何处理环境可持续性方面的问题。采用的方法,以处理这一目标一直是内容分析55举办学术硕士项目(39所大学举办7)和博士学位(大学)第18登记高等院校、印发的文件和国家科学、创新和大学文凭和西班牙大学的网页。本研究的目的是评估环境可持续性概念在硕士课程、博士项目的研究方向和博士论文中所占的比例,并评估其对环境可持续性概念的影响。此外,还注意到,在方案中对这些问题的审议是一次性和孤立的,而不是整体观点的一部分。除了在社会责任和经济问题与使用的自然资源,环境可持续性被认为是该地区目前使得改进的余地更多目的地旅游供应以提升其竞争力。因此,大学有责任培训学生发展技术和技能,以满足该部门的这些需要,并灌输环境价值和尊重自然和地球的道德规范。环境可持续性和人力资源教育是旅游目的地竞争力的两个结构性因素。目前工作的主要目标是了解西班牙高等教育硕士和博士研究如何解决环境可持续性问题。方法用来普及目标55 was The content analysis of academic master’s方案(相对by 39所大学博士)和7个方案(相对18大学)法律based on The documents published in The Register的大学、学院和大学Qualifications西班牙科学、创新和大学)和关于网站The大学。所获得的结果表明,目前环境可持续性概念对硕士学位课程、博士课程研究方向和近十年来提交的博士论文影响不大。还注意到,环境可持续性问题是在没有纳入全面愿景的情况下解决的。除了与自然资源使用有关的社会和经济责任问题外,环境可持续性是改善旅游业框架内的一个关键领域,为许多目的地提供了提高其竞争力的机会。因此,各大学有责任教育其学生发展满足该部门这些需要的技术和技能,并向他们灌输环境价值和尊重自然和地球的道德观念。
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引用次数: 1
ANÁLISIS DE LA ECONOMÍA COLABORATIVA EN EL TURISMO URBANO. ESTUDIO DE LA IMPLANTACIÓN DE AIRBNB EN MADRID Y BARCELONA 城市旅游中的合作经济分析。AIRBNB在马德里和巴塞罗那的实施研究
IF 0.8 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-05-28 DOI: 10.6018/turismo.474481
Elena Cerdá Mansilla, Blanca García Henche, María Jesús Such Devesa
El presente artículo pretende contribuir a la investigación de los modelos de gestión urbana considerando la economía colaborativa, añadiendo una perspectiva integradora que evalúa el impacto real en el territorio de los alojamientos reglados y no reglados en las ciudades, con el fin de garantizar la sostenibilidad de los destinos a largo plazo, la experiencia del turista y la calidad de vida de los residentes. Se analizan los datos de los hoteles y los apartamentos turísticos junto con los de Airbnb y se cartografía la distribución de los nuevos indicadores capaces de reflejar la situación real que están experimentado la demanda y la oferta alojativa en Madrid y Barcelona. Gracias a esos indicadores se podrá aproximar una medición real de la economía colaborativa para garantizar la sostenibilidad de los destinos turísticos. This paper seeks to contribute to the investigation of urban management models considering the sharing economy. Adding an integrative perspective that evaluates the real impact on the territory of regulated and unregulated accommodation in cities in order to guarantee the sustainability of the long-term destinations, the tourist experience and the quality of life of the residents. The data of the hotels and tourist apartments are analyzed together with those of Airbnb. The data of the distribution of holiday dwellings offered by Airbnb were mapped out as new indicators capable of reflecting the real situation that demand and housing supply are experiencing in Madrid and Barcelona. It is understood that thanks to these indicators, tourist destinations are able to direct exchanges between collaborative economy and smart economy toward achieving the purpose of the model: making destinations sustainable.
本文旨在为考虑合作经济的城市管理模式的研究做出贡献,增加一个综合的视角,评估城市有管制和无管制住宿对领土的实际影响,以确保目的地的长期可持续性、游客的体验和居民的生活质量。与Airbnb一起分析了酒店和旅游公寓的数据,并绘制了新指标的分布图,这些指标能够反映马德里和巴塞罗那住宿需求和供应的真实情况。通过这些指标,可以近似地衡量合作经济,以确保旅游目的地的可持续性。本文试图从共享经济的角度为城市管理模式的研究做出贡献。此外,还从综合的角度评估了城市受管制和不受管制的住宿对领土的实际影响,以确保长期目的地的可持续性、游客的体验和居民的生活质量。酒店和旅游公寓的数据与Airbnb的数据一起分析。Airbnb提供的度假屋分布数据被映射为新的指标,能够反映马德里和巴塞罗那需求和住房供应的真实情况。据了解,由于这些指标,旅游目的地能够在合作经济和智能经济之间直接交流,以实现该模式的目的:使目的地可持续发展。
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引用次数: 1
LA ‘GUERRA DE LAS TERRAZAS’: PRIVATIZACIÓN DEL ESPACIO PÚBLICO POR EL TURISMO EN SEVILLA Y BARCELONA “梯田战争”:塞维利亚和巴塞罗那旅游公共空间的私有化
IF 0.8 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-05-28 DOI: 10.6018/TURISMO.474091
Berezi Elorrieta Sanz, Miguel García Martín, Aurélie Cerdan Schwitzguébel, Anna Torres Delgado
The occupancy of public spaces for private purposes is causing increasing conflicts in several urban tourist destinations. Concretely, sidewalk cafes (which basically consist of tables and chairs) have become a matter of controversy. This research aims to compare both legal framework and factual occupancy concerning sidewalk cafes in urban tourist areas of two Spanish cities (Seville and Barcelona). Content analysis of the legal framework and fieldwork have been the main methods used. Results point to the limited capacity of city ordinances to restrain the increasing occupancy of public space. This phenomenon is more significant in the high-density areas of city centres but it is tempered in those areas where there is a specific regulation.
在一些城市旅游目的地,私人占用公共空间正在引发越来越多的冲突。具体来说,人行道上的咖啡馆(基本上由桌椅组成)已经成为一个有争议的问题。本研究旨在比较两个西班牙城市(塞维利亚和巴塞罗那)城市旅游区的人行道咖啡馆的法律框架和实际占用情况。法律框架的内容分析和实地调查是研究的主要方法。结果表明,城市条例的能力有限,以抑制日益增加的公共空间的占用。这种现象在城市中心的高密度地区更为明显,但在有具体规定的地区则有所缓和。
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引用次数: 6
NUEVOS PLANTEAMIENTOS EN LA DOCENCIA UNIVERSITARIA EN TURISMO: PROPUESTA DIDÁCTICA PARA EL ESTUDIO DE LOS RECURSOS TERRITORIALES TURÍSTICOS 大学旅游教学的新方法:旅游地域资源研究的教学建议
IF 0.8 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-05-28 DOI: 10.6018/turismo.474141
Rafael Garzón García, Gema Florido Trujillo
Se plantea un proyecto didáctico para la asignatura de Recursos Territoriales Turísticos, considerada como clave en el estudio universitario de la dimensión geográfica del fenómeno turístico. El trabajo toma en consideración la realidad existente a este respecto en el sistema universitario español, caracterizada por una evidente heterogeneidad. Se ofrece una propuesta en pro de la deseable clarificación, a partir de lo cual se detalla el desarrollo conceptual y metodológico de la asignatura, desde una perspectiva eminentemente pragmática y aplicada, en aras de la mejora docente. A didactic plan is proposed for Territorial Tourism Resources, considered as a key subject for the university study of the geographical dimension of tourism. The study takes into account the reality in this regard in the Spanish university system, characterized by an obvious heterogeneity. A proposal for the desirable clarification is offered, from which the conceptual and methodological development of the subject is detailed, from an eminently pragmatic and applied perspective, for the sake of teaching improvement.
本文提出了一个关于旅游地域资源的教学项目,这被认为是大学研究旅游现象的地理维度的关键。这项工作考虑到西班牙大学系统在这方面的现实情况,其特点是明显的异质性。本文提出了一个建议,以理想的澄清,从一个突出的实用主义和应用的角度,详细阐述了学科的概念和方法发展,以提高教学。提出了一项关于领土旅游资源的教学计划,作为大学研究旅游业地理维度的一个关键课题。本研究考虑了西班牙大学体系在这方面的现实情况,其特点是明显的异质性。提出了一项关于这一理想澄清的建议,其中详细阐述了这一主题的概念和方法发展,从一个非常务实和实用的角度,为改进教学作出了贡献。
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引用次数: 3
EL IMPACTO DEL CAMINO DE SANTIAGO A ESCALA LOCAL: LA PERCEPCIÓN DE LOS RESIDENTES DE DOS MUNICIPIOS GALLEGOS 圣地亚哥之路对当地的影响:加利西亚两个城市居民的看法
IF 0.8 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-05-28 DOI: 10.6018/TURISMO.474001
Melchor Fernández Fernández, Diana Fernández Méndez, Dolores Riveiro García
This study explores the perception of residents from two rural municipalities on impacts deriving from the St James Way. The analysis is conducted on the basis of the quantitative information obtained from a satisfaction survey. The results reveal a positive overall perception, ruling out saturation perception problems linked to the increasing number of pilgrims walking along their communities. Moreover, global perception does not depend on the proximity of the individual's residence to the Way but is more positive for individuals deriving income from tourism activities and for those having more intensive contact with pilgrims.
本研究探讨了两个农村城市居民对圣詹姆斯之路产生的影响的看法。分析是在满意度调查获得的定量信息的基础上进行的。结果显示了一个积极的整体感知,排除了与越来越多的朝圣者沿着他们的社区行走有关的饱和感知问题。此外,全球感知并不取决于个人住所与道路的接近程度,而是对从旅游活动中获得收入的个人和与朝圣者有更密切接触的人更为积极。
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引用次数: 5
RIVALIDAD Y SORORIDAD FEMENINA EN EL SECTOR HOTELERO DE TOLUCA, MÉXICO 墨西哥托卢卡酒店行业的竞争和女性姐妹会
IF 0.8 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-05-28 DOI: 10.6018/TURISMO.473981
Rebeca Mejía Vázquez, Rocío del Carmen Serrano Barquín, María José Pastor Alfonso
The aim of this research is to analyze intrageneric relations, mainly the female gender relations, in thirteen hotels in Toluca, Mexico. The research is carried out from the gender perspective and the link between the dimensions of culture, body and power. Qualitative method was employed. In the research, the housekeeper area stands out, where the performance that they live is related to the socio cultural characteristics for the female gender. In addition, the results of this research indicate how the relationship between women is, which can become conflictive and difficult; however, sometimes sorority can be reached.
本研究的目的是分析在墨西哥托卢卡的13家酒店的属内关系,主要是女性的性别关系。本研究从性别视角出发,从文化、身体和权力三个维度进行研究。采用定性方法。在研究中,管家领域尤为突出,他们的生活表现与女性的社会文化特征有关。此外,这项研究的结果表明了女性之间的关系是如何的,这可能会变得矛盾和困难;然而,有时姐妹会是可以达成的。
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引用次数: 1
PERIFERIAS TURÍSTICAS: LA ARTICULACIÓN DE UN DESTINO RURAL DE BORDE METROPOLITANO. EL CASO DEL SURESTE DE MADRID 旅游周边:大都市边缘农村目的地的衔接。马德里东南部的案例
IF 0.8 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-12-16 DOI: 10.6018/TURISMO.451701
Claudia Yubero Bernabé, María García Hernández
The southeast of Madrid has recently been incorporated into the regional political agenda as an opportunity for the tourist rebalancing of the territory. The objective of this work is to evaluate the role of the 6 main programs undertaken from the point of view of their capacity to generate articulation in this destination. The result of the analysis reflects the reality of weak relationships at the intra-regional level that are polarized by the regional government, as well as a diversified economic sector (which hinders the engagement of the private sector to public programs). Only a few glimpses of cooperation in “the periphery of the periphery” emerge as positive effects of such programs. Attention is drawn to the limitations in the construction of a rural destination with a regional base in peripheral territories under metropolitan
马德里东南部最近被纳入地区政治议程,作为该地区旅游业再平衡的机会。这项工作的目的是从6个主要项目在该目的地产生衔接能力的角度来评估其作用。分析结果反映了地区政府两极分化的地区内部关系薄弱的现实,以及多元化的经济部门(这阻碍了私营部门参与公共项目)。只有“外围国家的外围”中的一些合作作为此类计划的积极影响出现。应注意在大都市周边地区建设具有区域基础的农村目的地的局限性
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引用次数: 1
CREACIÓN DE UNA RUTA ARQUEOLÓGICA SUBACUÁTICA EN EL PECIO FENICIO DEL BAJO DE LA CAMPANA Y EL ENTORNO DE ISLA GROSA, LA MANGA, MURCIA 在穆尔西亚LA MANGA的BAJO DE LA CAMPANA腓尼基沉船和ISLA GROSA环境中创建水下考古路线
IF 0.8 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2020-12-16 DOI: 10.6018/TURISMO.451471
Carlota Perez-Reverte, Felipe Cerezo-Andreo
In recent years, the Region of Murcia has promoted new tourism models related to heritage and the sea. However, despite the richness of its maritime history and heritage, it has not done so in a complementary manner. The Mar Menor-La Manga area has only boosted the Fecha de recepción: 13 de febrero de 2019 Fecha de aceptación: 4 de octubre de 2019 * Facultad de Filosofía y Letras. Universidad de Cádiz. Av. Dr. Gómez Ulla, 1. 11003 CÁDIZ (España)E-mail: carlotapreverte@gmail.com, felipe.cerezo@uca.es CARLOTA PÉREZ-REVERTE Y FELIPE CEREZO ANDREO 2 Cuadernos de Turismo, 46, (2020), 1-24 maritime aspect in relation to nautical activities, leaving their heritage relegated to a second
近年来,穆尔西亚地区推广了与遗产和海洋有关的新旅游模式。然而,尽管其海洋历史和遗产丰富,但尚未以互补的方式这样做。《小海》-漫画区只增加了接收日期:2019年2月13日接收日期:2019年10月4日*哲学与文学学院。加的斯大学。AV公司。戈麦斯·乌拉博士,1岁。11003加的斯(西班牙)电子邮件:carlotapreverte@gmail.com-是的,felipe.cerezo@uca.esCarlota PÉrez-Reverte和Felipe Cerezo Andreo 2旅游笔记本,46,(2020年),1-24与航海活动有关的海事方面,将他们的遗产降到第二位
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引用次数: 1
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