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Relationship Quality as a Mediator of the Effects of Social Commerce on Purchase Intentions 关系质量是社交商务对购买意向影响的调解因素
Q1 Arts and Humanities Pub Date : 2024-04-21 DOI: 10.59865/abacj.2024.20
Chanin Taeratanachai, Phusit Wonglorsaichon, Charoenchai Agmapisarn
Although social commerce has emerged as a prominent form of e-commerce, it remains unclear how businesses can effectively foster and cultivate strong relationships with consumers in this realm. Hence, this study examines the relationship and impact of social interactions and technical elements on consumer purchasing intentions within the Thai market. The study investigates how factors such as social support, platform quality, interpersonal interactions, and relationship quality influence purchase intentions. The objective is to address the knowledge gap in the literature related to social commerce. Data were obtained from 1,815 Thai participants through an online questionnaire. Partial least squares structural equation modeling was utilized to test the research hypotheses. The collective findings indicate that interpersonal interactions and platform quality positively influence purchase intentions, with relationship quality serving as a mediator. However, neither emotional nor informational support significantly affected relationship quality or purchase intentions, highlighting a preference for trust in close-knit relationships over online reviews. Overall, this study offers empirical evidence and managerial implications that can help businesses develop strategies for engaging with social commerce.
虽然社交商务已成为一种重要的电子商务形式,但企业如何在这一领域有效地促进和培养与消费者的紧密关系仍不明确。因此,本研究探讨了泰国市场上社交互动和技术要素对消费者购买意向的关系和影响。本研究探讨了社会支持、平台质量、人际互动和关系质量等因素如何影响购买意愿。研究的目的是填补社交商务相关文献的知识空白。本研究通过在线问卷调查获得了 1815 名泰国参与者的数据。利用偏最小二乘结构方程模型对研究假设进行了检验。研究结果表明,人际互动和平台质量会对购买意愿产生积极影响,而关系质量则起中介作用。然而,情感支持和信息支持都不会对关系质量或购买意愿产生重大影响,这凸显了人们对亲密关系中的信任比对在线评论的偏好。总之,本研究提供了经验证据和管理启示,有助于企业制定参与社交商务的战略。
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引用次数: 0
Book Review - Transitioning to Virtual and Hybrid Events: How to Create, Adapt, and Market an Engaging Online Experience 书评 - 向虚拟和混合活动过渡:如何创建、调整和营销引人入胜的在线体验
Q1 Arts and Humanities Pub Date : 2024-04-21 DOI: 10.59865/abacj.2024.21
Joseph Lok-Man Lee
Traditional “physical events” would often come to mind immediately when people think of modes of event. Apart from the aforementioned event type, “virtual events” extensively took place during the COVID-19 pandemic. “Hybrid events” combine the advantages of actual and virtual events, thereby providing attendees with immersive experiences (Piccioni, 2023). At present, virtual and hybrid events appeal to professional global marketers. These innovative event experiences possibly attract global event audiences with lower costs and without the limitations of geography (Lekgau and Tichaawa, 2022), as well as being greener and markedly more sustainable based on the environmental, social, and governance (ESG) framework. These characteristics enable stakeholders to comprehend how organizations manage risks and opportunities in the presence of sustainability-related issues (Corporate Finance Institute, 2022). This book provides explanations on organizing virtual and hybrid events and analyzes the myths related to event issues that people hear, hold, or believe in but which are not based on facts. Moreover, the book presents extensive and innovative guidance for private and public institutions in addressing existing issues in tourism and event management. The book likewise aims to turn unforeseen difficulties into new opportunities in the post-COVID-19 pandemic period by using numerous actual case studies with practical recommendations.  
说到活动模式,人们往往会立即想到传统的 "实体活动"。除了上述活动类型,"虚拟活动 "在 COVID-19 大流行期间也广泛开展。"混合活动 "结合了实体活动和虚拟活动的优势,从而为参与者提供身临其境的体验(Piccioni,2023 年)。目前,虚拟活动和混合活动吸引着全球专业营销人员。这些创新的活动体验可能会以更低的成本吸引全球活动受众,而且不受地理位置的限制(Lekgau 和 Tichaawa,2022 年),同时在环境、社会和治理(ESG)框架的基础上更加绿色环保、更具可持续性。这些特点使利益相关者能够理解组织如何在存在可持续发展相关问题的情况下管理风险和机遇(企业金融研究所,2022 年)。本书对组织虚拟活动和混合活动进行了解释,并分析了人们听到、持有或相信的与活动问题有关的神话,但这些神话并非基于事实。此外,本书还为私营和公共机构解决旅游和活动管理方面的现有问题提供了广泛而创新的指导。同样,本书还通过大量实际案例研究和实用建议,力求在后 COVID-19 大流行时期将不可预见的困难转化为新的机遇。
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引用次数: 1
A Multivariate Mediation Analysis of PM2.5 Pollution and Stock Market Returns PM2.5 污染与股市回报率的多元中介分析
Q1 Arts and Humanities Pub Date : 2024-04-11 DOI: 10.59865/abacj.2024.18
A. Khanthavit
Particulate matter 2.5 (PM2.5) is considered the most dangerous air-polluting particle, causing premature death and inducing severe mental and physical diseases worldwide. PM2.5 affects stock market returns directly via the fundamental channel and indirectly via the behavioral channel. This study examines the effects of Bangkok’s PM2.5 pollution on the return on the Market for Alternative Investment index portfolio using a multivariate mediation analysis. Attention, awareness, mood, sentiment, and stress, the mediating variables known to influence investors’ behavior, were considered jointly and explicitly in the model. This study is the first to introduce stress as a behavioral mediator. The roles and effects of the behavioral mediators were identified, measured, and compared. Using daily data from August 1, 2016, to November 30, 2023, this study found that the total, direct, and indirect effects were not significant. Stress was the only behavioral mediator that significantly and positively contributed to the indirect effects. This result remains unchanged for different estimation techniques, sample periods, representative stock returns, and PM2.5 occurrence times.
颗粒物 2.5(PM2.5)被认为是最危险的空气污染颗粒,在全球范围内导致过早死亡并诱发严重的身心疾病。PM2.5 通过基本面渠道直接影响股市收益,通过行为渠道间接影响股市收益。本研究采用多元中介分析法研究了曼谷 PM2.5 污染对另类投资市场指数投资组合收益率的影响。注意、意识、情绪、情感和压力这些已知会影响投资者行为的中介变量在模型中被明确地联合考虑。本研究首次引入压力作为行为中介变量。对行为中介变量的作用和影响进行了识别、测量和比较。通过使用 2016 年 8 月 1 日至 2023 年 11 月 30 日的每日数据,本研究发现,总效应、直接效应和间接效应均不显著。压力是唯一对间接效应有显著正向促进作用的行为中介因素。这一结果在不同的估算技术、样本期、代表性股票回报和 PM2.5 发生时间下保持不变。
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引用次数: 0
Financial Development and Income Inequality: Evidence from Thailand 金融发展与收入不平等:泰国的证据
Q1 Arts and Humanities Pub Date : 2024-04-11 DOI: 10.59865/abacj.2024.19
Pitipat Nittayakamolphun, Norachit Jirasatthumb, Panjamapon Pholkerd
Despite experiencing persistent income inequality, the Thai economy has continued to grow with a developing financial system. This study examines the relationship between financial development and income inequality in Thailand from 1980 to 2020. It is identified that a cointegration between financial development and income inequality follows a U-shape hypothesis. This result implies that income inequality reduced to a certain threshold in the early stage of financial development but subsequently increased as the financial system progressed. It is consequently recommended that policymakers prioritize creating an inclusive financial environment that promotes equitable access to financial services across all financial institutions, particularly for lower- and middle-income groups.  
尽管泰国长期存在收入不平等现象,但随着金融体系的发展,泰国经济持续增长。本研究探讨了 1980 年至 2020 年泰国金融发展与收入不平等之间的关系。研究发现,金融发展与收入不平等之间的协整关系遵循 U 型假说。这一结果表明,在金融发展的早期阶段,收入不平等程度降低到一定临界点,但随着金融体系的发展,收入不平等程度随之上升。因此,建议决策者优先创建一个包容性的金融环境,促进所有金融机构,特别是中低收入群体公平地获得金融服务。
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引用次数: 0
Geopolitical Risk And Responses To Financial Markets 地缘政治风险与金融市场对策
Q1 Arts and Humanities Pub Date : 2024-03-20 DOI: 10.59865/abacj.2024.12
Pitipat Nittayakamolphun, Thanchanok Bejrananda, Panjamapon Pholkerd
The Geopolitical risk (GPR) generated by the Russian invasion of Ukraine has triggered various impacts and responses in terms of financial markets and investors’ sentiments regarding sensible actions. The purpose of this study was to focus on GPR and responses to financial assets and commodities using a vector autoregressive (VAR) model. The results uncovered differences in the various responses of financial assets and commodities in different durations. It was found that under increasing GPR, gold is a safe haven for energy commodities, while bitcoin is safe haven for the capital market, and treasury bonds and US dollars are a safe haven for other various financial assets as well as commodities such as energy. Since gold’s behavior is determined by itself, investment in gold can help reduce risk in portfolios when there is an increase in geopolitical risk and at times of a bearish market.
俄罗斯入侵乌克兰引发的地缘政治风险(GPR)对金融市场和投资者对明智行动的情绪产生了各种影响和反应。本研究的目的是利用向量自回归(VAR)模型,重点研究地缘政治风险与金融资产和商品的反应。研究结果揭示了金融资产和商品在不同期限内的各种反应差异。研究发现,在 GPR 增加的情况下,黄金是能源商品的避风港,而比特币是资本市场的避风港,国债和美元是其他各种金融资产以及能源等商品的避风港。由于黄金的行为是由其自身决定的,因此当地缘政治风险增加和市场看跌时,投资黄金有助于降低投资组合的风险。
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引用次数: 0
Impact of Oil and Gold Prices on Southeast Asian Stock Markets: Empirical Evidence from Quantile Regression Analysis 石油和黄金价格对东南亚股票市场的影响:来自量化回归分析的经验证据
Q1 Arts and Humanities Pub Date : 2024-03-13 DOI: 10.59865/abacj.2024.17
Parichat Sinlapates, Surachai Chancharat
According to Chang and Li (2022), the COVID-19 pandemic may have had an impact on the European and American capital markets’ dependence on crude oil. However, no studies have assessed the returns and impacts of crude oil and gold prices on Southeast Asian stock markets in conjunction with the COVID-19 pandemic. To address this gap, a quantile regression model was used to analyze data of Southeast Asia stock prices from 2016 to 2023, alongside the daily closing prices of Dubai crude oil and world gold. The findings suggest that crude oil has a large trickle-down impact on the Southeast Asian market returns. This highlights the importance of dynamic linkages over time by reporting dynamic spillover to be statistically significant in Southeast Asian stock returns. Most stock returns show that volatility shocks are enduring. In Singapore and Thailand, the gold returns significantly and favorably affect the stock returns at all quantiles. At various quantiles, the impact of gold returns is notably favorable in the remaining scenarios.
Chang 和 Li(2022 年)认为,COVID-19 大流行可能对欧美资本市场对原油的依赖性产生了影响。然而,还没有研究评估过 COVID-19 大流行时原油和黄金价格对东南亚股票市场的回报和影响。为了填补这一空白,研究人员使用量化回归模型分析了 2016 年至 2023 年东南亚股票价格数据以及迪拜原油和世界黄金的每日收盘价格。研究结果表明,原油对东南亚市场的回报有很大的涓滴效应。通过报告动态溢出效应在东南亚股票回报率中具有统计意义,这凸显了随着时间推移动态联系的重要性。大多数股票回报显示,波动冲击是持久的。在新加坡和泰国,黄金收益在所有量级上都对股票收益产生了显著而有利的影响。在其他情况下,在不同的量级上,黄金回报的影响明显有利。
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引用次数: 0
Enhancing Spectator Engagement in E-sports Events 提高观众在电子竞技赛事中的参与度
Q1 Arts and Humanities Pub Date : 2024-03-08 DOI: 10.59865/abacj.2024.13
Manit Satitsamitpong, Kittipong Napontun, Prarawan Senachai, Samkhumpha Tovara, Supaporn Daengmeesee
This study investigates and measures factors related to the involvement of spectators in e-sports events using a Structural Equation Model (SEM) coupled with a Necessary Condition Analysis (NCA). The researchers conducted the study within a framework of push and pull factors. The findings indicate that both push and pull factors impact commitment, and that commitment has an impact on engagement. The practical implication of this is that management should emphasize pull factors, such as improving the quality of events, strategies for enhancing event attractiveness at the community level, managing event rewards, considering pricing strategies, utilizing promotions, and selecting suitable venues. Regarding the theoretical implications, the significance of three factors, push, pull, and commitment, are underscored as necessary conditions for engagement in this context. This research provides valuable in-depth insights for e-sports event managers to develop strategies which increase interest and participation among spectators, thereby enhancing the overall experience and growth of the industry.
本研究采用结构方程模型(SEM)和必要条件分析(NCA),调查并测量了观众参与电子竞技赛事的相关因素。研究人员在推力和拉力因素的框架内进行了研究。研究结果表明,推力和拉力因素都会影响承诺,而承诺又会影响参与度。其实际意义在于,管理层应重视拉动因素,如提高活动质量、在社区层面增强活动吸引力的策略、管理活动奖励、考虑定价策略、利用促销活动以及选择合适的场地。在理论意义方面,推力、拉力和承诺这三个因素的重要性得到了强调,它们是在这种情况下参与的必要条件。这项研究为电子竞技赛事管理者提供了宝贵的深入见解,帮助他们制定策略,提高观众的兴趣和参与度,从而提升整体体验,促进行业发展。
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引用次数: 0
What Makes People Attend a Craft Beer Event? Investigating Influential Factors Driving Attitude and Behavioral Intention 是什么促使人们参加手工啤酒活动?调查驱动态度和行为意向的影响因素
Q1 Arts and Humanities Pub Date : 2024-02-06 DOI: 10.59865/abacj.2024.11
Arinya Pongwat, S. Talawanich
This research aimed to identify and validate the influential factors driving the attitudes of craft beer event attendees toward attending the craft beer event. The influential factors in the research model were derived from three conceptual frameworks, namely event service quality, Eventscape, and craft beer consumption. The data were collected from 254 attendees of Chiang Mai Craft Fest arranged in Chiang Mai province, Thailand, and were analyzed with Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings reveal that three factors (i.e., quality of entertainment activities, quality of venue environment, and quality of craft beer selection) significantly heighten attendees’ attitudes, increasing behavioral intentions toward the craft beer event, and thus, should be strongly emphasized and highly prioritized by concerned practitioners with the provision of sufficient resources. This research also contributes to the body of theoretical knowledge, proposing a holistic and relevant set of influential factors stimulating attendees’ attitudes in the understudied area of craft beer events.
本研究旨在识别和验证推动精酿啤酒活动参与者参加精酿啤酒活动态度的影响因素。研究模型中的影响因素来自三个概念框架,即活动服务质量、活动景观和精酿啤酒消费。数据收集自在泰国清迈府举办的清迈精酿啤酒节的 254 名参与者,并采用偏最小二乘法结构方程模型(PLS-SEM)进行分析。研究结果表明,三个因素(即娱乐活动的质量、场地环境的质量和精酿啤酒选择的质量)显著提高了参与者的态度,增加了他们对精酿啤酒节的行为意向,因此,相关从业人员应高度重视并优先提供充足的资源。这项研究还为理论知识体系做出了贡献,在精酿啤酒活动这一未被充分研究的领域提出了一整套相关的影响因素,以激发参与者的态度。
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引用次数: 0
What Makes People Attend a Craft Beer Event? Investigating Influential Factors Driving Attitude and Behavioral Intention 是什么促使人们参加手工啤酒活动?调查驱动态度和行为意向的影响因素
Q1 Arts and Humanities Pub Date : 2024-02-06 DOI: 10.59865/abacj.2024.11
Arinya Pongwat, S. Talawanich
This research aimed to identify and validate the influential factors driving the attitudes of craft beer event attendees toward attending the craft beer event. The influential factors in the research model were derived from three conceptual frameworks, namely event service quality, Eventscape, and craft beer consumption. The data were collected from 254 attendees of Chiang Mai Craft Fest arranged in Chiang Mai province, Thailand, and were analyzed with Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings reveal that three factors (i.e., quality of entertainment activities, quality of venue environment, and quality of craft beer selection) significantly heighten attendees’ attitudes, increasing behavioral intentions toward the craft beer event, and thus, should be strongly emphasized and highly prioritized by concerned practitioners with the provision of sufficient resources. This research also contributes to the body of theoretical knowledge, proposing a holistic and relevant set of influential factors stimulating attendees’ attitudes in the understudied area of craft beer events.
本研究旨在识别和验证推动精酿啤酒活动参与者参加精酿啤酒活动态度的影响因素。研究模型中的影响因素来自三个概念框架,即活动服务质量、活动景观和精酿啤酒消费。数据收集自在泰国清迈府举办的清迈精酿啤酒节的 254 名参与者,并采用偏最小二乘法结构方程模型(PLS-SEM)进行分析。研究结果表明,三个因素(即娱乐活动的质量、场地环境的质量和精酿啤酒选择的质量)显著提高了参与者的态度,增加了他们对精酿啤酒节的行为意向,因此,相关从业人员应高度重视并优先提供充足的资源。这项研究还为理论知识体系做出了贡献,在精酿啤酒活动这一未被充分研究的领域提出了一整套相关的影响因素,以激发参与者的态度。
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引用次数: 0
Book Review – For the Culture: The Power Behind the World’s Most Successful Brands, from Apple to Beyoncé 书评--为了文化:从苹果到碧昂斯,世界最成功品牌背后的力量
Q1 Arts and Humanities Pub Date : 2024-01-03 DOI: 10.59865/abacj.2024.9
Bing Zhu
Culture is the most powerful tool to influence consumer behavior, so if a brand or company wants to be successful, it is essential to understand the culture and the elements contained in culture- this is what Marcus Collins firmly believes in. In his new book, "For The Culture: The Power Behind the World’s Most Successful Brands, from Apple to Beyoncé", Marcus Collins shares his valuable insights and experience, highlighting how the most successful brands such as Apple, Reddit, and McDonald's use the power of culture to achieve business success. What’s more interesting is that he also provides us with more than 10 cases of the successes and failures of differing brands such as Supreme, Patagonia, Beats, IBM, Meta, Coca-Cola, De Beers, Pepsi, and Koda to help readers better understand that a correct understanding of culture and cultural differences allows brands and companies innovate and adjust their strategies according to the needs of their target markets and target groups, ultimately winning the market.Dr. Marcus Collins is globally recognized for his strategic, creative, and academic contributions (American Advertising Federation’s Advertising Hall of Achievement inductee, Thinkers50 Radar Distinguished Achievement Award, Cannes Lion Creative Strategy juror, Ad Age's 40 Under 40 recipient, and Crain’s Business 40 Under 40 recipient) having launched several successful campaigns such as “Cliff Paul” for State Farm, the Made In America Music Festival, and Google’s “Real Tone” technology—among others. He also led iTunes + Nike sports music initiatives at Apple before running a digital strategy for Beyoncé. Besides this, he is the author of the best-selling book For The Culture, which reveals the connection between culture and human behavior (http://marctothec.com/info).
文化是影响消费者行为的最有力工具,因此,如果一个品牌或公司想要获得成功,就必须了解文化以及文化中所包含的元素--这正是马库斯-柯林斯所坚信的。在他的新书《为了文化:从苹果到碧昂斯》一书中,马库斯-柯林斯分享了他的宝贵见解和经验,重点介绍了苹果、Reddit 和麦当劳等最成功的品牌如何利用文化的力量取得商业成功。更有趣的是,他还为我们提供了 Supreme、Patagonia、Beats、IBM、Meta、可口可乐、De Beers、百事可乐、科达等十多个不同品牌的成败案例,帮助读者更好地理解,正确认识文化和文化差异,可以让品牌和企业根据目标市场和目标群体的需求创新和调整战略,最终赢得市场。马库斯-柯林斯因其在战略、创意和学术方面的贡献而享誉全球(曾入选美国广告联合会广告成就殿堂、荣获 Thinkers50 Radar 杰出成就奖、戛纳创意战略狮奖评委、《广告时代》40 Under 40 获奖者、《克莱恩商业》40 Under 40 获奖者),曾发起过多项成功的营销活动,如州立农场的 "Cliff Paul"、美国制造音乐节和谷歌的 "Real Tone "技术等。他还在苹果公司领导了 iTunes + Nike 运动音乐计划,之后又为碧昂斯制定了数字战略。此外,他还是畅销书《For The Culture》的作者,该书揭示了文化与人类行为之间的联系 (http://marctothec.com/info)。
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引用次数: 0
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