Pub Date : 2023-02-10DOI: 10.34001/jmer.2022.12.03.2-33
Semukele H. Mlotshwa, M. Murimbika
Objective: To understand the entrepreneurial identity, through the lived experience of female entrepreneurs who are familiar with the phenomenon. This objective was premised on understanding that entrepreneurial identity is a product of context which shapes the social-cultural norms and environment within which individuals, operate and construct their identity. This is captured in entrepreneurship scholarship where the discipline is still struggling to build a reliable definition of female entrepreneurship applicable to both developed and developing countries and its effect on their respective economies. Research Design & Methods: This study used a qualitative research design that followed a phenomenological approach with thirty five female entrepreneurs, utilising semi structured in depth individual meetings. Findings: Female entrepreneurs build, balance, and manage a wide range of entrepreneurial ventures of varying sizes across sectors while maintain both role and social identities. Female entrepreneurs also express strong views on earning returns and income to not only grow their business but support their employees, communities, themselves, and their families. Implications & Recommendations: This study generated five themes that should be researched quantitatively to determine further understanding of entrepreneurship and developing other entrepreneurs in developing countries. Contribution & Value Added: The study contributes to the existing body of knowledge on entrepreneurship in entrepreneurial identity, by exploring the female entrepreneur as both a role and identity. It examines this through the perspective of role identity and learn how female entrepreneurs consider their role as an entrepreneur.
{"title":"A Phenomenological Study on Entrepreneurial Identity of Female Entrepreneurs in South Africa","authors":"Semukele H. Mlotshwa, M. Murimbika","doi":"10.34001/jmer.2022.12.03.2-33","DOIUrl":"https://doi.org/10.34001/jmer.2022.12.03.2-33","url":null,"abstract":"Objective: To understand the entrepreneurial identity, through the lived experience of female entrepreneurs who are familiar with the phenomenon. This objective was premised on understanding that entrepreneurial identity is a product of context which shapes the social-cultural norms and environment within which individuals, operate and construct their identity. This is captured in entrepreneurship scholarship where the discipline is still struggling to build a reliable definition of female entrepreneurship applicable to both developed and developing countries and its effect on their respective economies. Research Design & Methods: This study used a qualitative research design that followed a phenomenological approach with thirty five female entrepreneurs, utilising semi structured in depth individual meetings. Findings: Female entrepreneurs build, balance, and manage a wide range of entrepreneurial ventures of varying sizes across sectors while maintain both role and social identities. Female entrepreneurs also express strong views on earning returns and income to not only grow their business but support their employees, communities, themselves, and their families. Implications & Recommendations: This study generated five themes that should be researched quantitatively to determine further understanding of entrepreneurship and developing other entrepreneurs in developing countries. Contribution & Value Added: The study contributes to the existing body of knowledge on entrepreneurship in entrepreneurial identity, by exploring the female entrepreneur as both a role and identity. It examines this through the perspective of role identity and learn how female entrepreneurs consider their role as an entrepreneur.","PeriodicalId":52593,"journal":{"name":"Journal of Management and Entrepreneurship Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-02-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49192482","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-02-09DOI: 10.34001/jmer.2022.12.03.2-32
Kelvin M Mwita, Joyce Nzulwa, Mary Kaamara
Objective: This study sought to examine the influence of recruitment and selection on performance of SACCOS in Tanzania. Research Design & Methods: The study used a quantitative approach. Data collection was done using self-administered questionnaires to collect data from 231 HR Managers (or their equivalent) in Tanzania SACCOS with a specific focus on the Dar es Salaam region. Simple random sampling technique was used to sample the respondents. Questionnaires were distributed to the respondents who were asked to fill correct and relevant information. Descriptive and inferential statistics were used for data analysis. Findings: The study found a significant positive relationship between recruitment methods and SACCOS performance, selection criteria and SACCOS performance, and selection process and SACCOS performance. Further, workforce diversity had a significant moderating effect on the relationship between recruitment and selection and SACCOS performance. Implications & Recommendations: The use of effective recruitment and selection practices is capable of enhancing performance of SACCOS in Tanzania. Diversified workforce in SACCOS is capable of moderating the relationship between recruitment and selection and SACCOS performance. The study recommends the use of best practices in recruiting employees in SACCOS and ensures workforce diversity is embraced in these organizations for an improved organizational performance. Contribution & Value Added: The study extends the literature on the influence of recruitment and selection practices on organisational performance with specific reference to Tanzania SACCOS something that the existed body of knowledge missed. As per the reviewed literature, this is the first study to examine the influence of recruitment and selection on performance of SACCOS in Tanzania.
{"title":"The Influence of Recruitment and Selection on Performance of Savings and Credit Cooperative Societies (SACCOS) in Tanzania","authors":"Kelvin M Mwita, Joyce Nzulwa, Mary Kaamara","doi":"10.34001/jmer.2022.12.03.2-32","DOIUrl":"https://doi.org/10.34001/jmer.2022.12.03.2-32","url":null,"abstract":"Objective: This study sought to examine the influence of recruitment and selection on performance of SACCOS in Tanzania. Research Design & Methods: The study used a quantitative approach. Data collection was done using self-administered questionnaires to collect data from 231 HR Managers (or their equivalent) in Tanzania SACCOS with a specific focus on the Dar es Salaam region. Simple random sampling technique was used to sample the respondents. Questionnaires were distributed to the respondents who were asked to fill correct and relevant information. Descriptive and inferential statistics were used for data analysis. Findings: The study found a significant positive relationship between recruitment methods and SACCOS performance, selection criteria and SACCOS performance, and selection process and SACCOS performance. Further, workforce diversity had a significant moderating effect on the relationship between recruitment and selection and SACCOS performance. Implications & Recommendations: The use of effective recruitment and selection practices is capable of enhancing performance of SACCOS in Tanzania. Diversified workforce in SACCOS is capable of moderating the relationship between recruitment and selection and SACCOS performance. The study recommends the use of best practices in recruiting employees in SACCOS and ensures workforce diversity is embraced in these organizations for an improved organizational performance. Contribution & Value Added: The study extends the literature on the influence of recruitment and selection practices on organisational performance with specific reference to Tanzania SACCOS something that the existed body of knowledge missed. As per the reviewed literature, this is the first study to examine the influence of recruitment and selection on performance of SACCOS in Tanzania.","PeriodicalId":52593,"journal":{"name":"Journal of Management and Entrepreneurship Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42709766","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-21DOI: 10.34001/jmer.2022.12.03.2-31
Thato Mmaditla, Elona Ndlovu-Hlatshwayo
Objective: HRBPs working in the State-owned entity (SOE) industry face a few challenges that inhibit them from being true partners to senior management teams. This research concentrated on whether coaching skills could be included in the Human Resource Business Partner (HRBP) competency model and assist HRBPS in their engagement with senior managers. Research Design & Methods: A qualitative research design was selected to gain insights from the perspectives of HRBPs employed in SOEs in Gauteng, South Africa. All participants had over two years of relevant HRBP experience and participated in a semi-structured interview to solicit their perspectives. The data was consequently analysed using thematic analysis. Findings: The key findings are that the SOE industry is complex to navigate due to the high levels of red tape and capacity constraints. The benefits of coaching, which include enhanced levels of organisational performance and leadership self-awareness, will be achieved in the engagement between HRBPs and senior managers. Furthermore, additional training of all HRBPs on the proposed coaching skills was supported as it was found to be a probable solution to re-position HRBPs as strategic business partners. Contribution & Value Added: This paper positions coaching as a central skill for HRBPs, specifically in the SOE environment in South Africa, by combining two leading competency frameworks, the Ulrich and GSAEC competency frameworks. Although HR is an established field, coaching is relatively emerging with limited frameworks for the profession. This paper addresses the need for guiding frameworks where the two professions intersect.
{"title":"The Perceived Applicability of Coaching Skills among Human Resource Business Partners of South African State-Owned Entities","authors":"Thato Mmaditla, Elona Ndlovu-Hlatshwayo","doi":"10.34001/jmer.2022.12.03.2-31","DOIUrl":"https://doi.org/10.34001/jmer.2022.12.03.2-31","url":null,"abstract":"Objective: HRBPs working in the State-owned entity (SOE) industry face a few challenges that inhibit them from being true partners to senior management teams. This research concentrated on whether coaching skills could be included in the Human Resource Business Partner (HRBP) competency model and assist HRBPS in their engagement with senior managers. Research Design & Methods: A qualitative research design was selected to gain insights from the perspectives of HRBPs employed in SOEs in Gauteng, South Africa. All participants had over two years of relevant HRBP experience and participated in a semi-structured interview to solicit their perspectives. The data was consequently analysed using thematic analysis. Findings: The key findings are that the SOE industry is complex to navigate due to the high levels of red tape and capacity constraints. The benefits of coaching, which include enhanced levels of organisational performance and leadership self-awareness, will be achieved in the engagement between HRBPs and senior managers. Furthermore, additional training of all HRBPs on the proposed coaching skills was supported as it was found to be a probable solution to re-position HRBPs as strategic business partners. Contribution & Value Added: This paper positions coaching as a central skill for HRBPs, specifically in the SOE environment in South Africa, by combining two leading competency frameworks, the Ulrich and GSAEC competency frameworks. Although HR is an established field, coaching is relatively emerging with limited frameworks for the profession. This paper addresses the need for guiding frameworks where the two professions intersect.","PeriodicalId":52593,"journal":{"name":"Journal of Management and Entrepreneurship Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42765147","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-12-29DOI: 10.34001/jmer.2022.12.03.2-30
A. Anam, M. Arifin, Wahyu Mahaputra, Riyan Agus Prasetiyo
Objective: This study aims to evaluate the value of the impact generated from CSR programs on the implementation of Superman Sumanding's social innovation. In this approach, the program's effect has an essential meaning for the program's beneficiaries, namely the farming community groups in Sumanding Village. Research Design & Methods: This study used Social Return on Investment (SROI) as a research methodology. This research was conducted on the beneficiaries of the Superman Sumanding program and has considered all stakeholders directly or indirectly involved in the program. The research informants were 37, with details of 17 members of the Sumanding Village 'Guyub Rukun' Farmer Group and the Sumanding Village 'Karya Mukti' Peasant Women's Group of 20 people. Findings: The results show the SROI value of IDR9.19:1. This means that the CSR program carried out has been able to provide benefits of 9.19 times greater than the value of the inputs invested. The results showed that the CSR program run by PT PLN UIK TJB produced social returns on investment and provided economic, social, and environmental benefits. Implications & Recommendations: SROI as a solution that changes the mindset of investment analysis is based on outcomes rather than just outputs. A sound output does not necessarily deliver as expected, as focusing on the outcome will provide a better and more comprehensive perspective. The results of the SROI analysis become the basis for improving the planning of subsequent CSR programs. Contribution & Value Added: This study allows us to expand the evidence of the critical role of social innovation for peasant community groups, but so far, little studied and areas of application of SROI as an assessment methodology.
{"title":"Analysis of Social Return on Investment (SROI) on Social Innovation of Superman Sumanding","authors":"A. Anam, M. Arifin, Wahyu Mahaputra, Riyan Agus Prasetiyo","doi":"10.34001/jmer.2022.12.03.2-30","DOIUrl":"https://doi.org/10.34001/jmer.2022.12.03.2-30","url":null,"abstract":"Objective: This study aims to evaluate the value of the impact generated from CSR programs on the implementation of Superman Sumanding's social innovation. In this approach, the program's effect has an essential meaning for the program's beneficiaries, namely the farming community groups in Sumanding Village. Research Design & Methods: This study used Social Return on Investment (SROI) as a research methodology. This research was conducted on the beneficiaries of the Superman Sumanding program and has considered all stakeholders directly or indirectly involved in the program. The research informants were 37, with details of 17 members of the Sumanding Village 'Guyub Rukun' Farmer Group and the Sumanding Village 'Karya Mukti' Peasant Women's Group of 20 people. Findings: The results show the SROI value of IDR9.19:1. This means that the CSR program carried out has been able to provide benefits of 9.19 times greater than the value of the inputs invested. The results showed that the CSR program run by PT PLN UIK TJB produced social returns on investment and provided economic, social, and environmental benefits. Implications & Recommendations: SROI as a solution that changes the mindset of investment analysis is based on outcomes rather than just outputs. A sound output does not necessarily deliver as expected, as focusing on the outcome will provide a better and more comprehensive perspective. The results of the SROI analysis become the basis for improving the planning of subsequent CSR programs. Contribution & Value Added: This study allows us to expand the evidence of the critical role of social innovation for peasant community groups, but so far, little studied and areas of application of SROI as an assessment methodology.","PeriodicalId":52593,"journal":{"name":"Journal of Management and Entrepreneurship Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49252351","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-12-29DOI: 10.34001/jmer.2022.12.03.2-29
Tadeo Bwire Kwoba, P. Ebewo
Objective: This study investigated the role of resources, capabilities, entrepreneurial orientation, and stewardship on the performance of family-owned manufacturing businesses in Uganda to establish how a firm can identify the rare and valuable resources that simultaneously enable better performance levels and competitive advantage. Research Design & Methods: A qualitative study with 15 participants from six family manufacturing businesses using interviews. The transcribed data was analysed and grouped into themes. Findings: General management skills, financial management, marketing management, and technology benefits are key resources and capabilities that enhance the smooth operations of the family manufacturing businesses and play are pivotal in achieving better performance and sustainability. Secondly, it was found that proactiveness, risk management, and continuous evaluation and appraisals of their performance were practised among family-owned manufacturing businesses. Thirdly, decision-making systems and lines of authority, enabling them to constantly analyse market trends and know about competitors were in place. Lastly, although there are supporting programmes for the manufacturing industries to help family-owned manufacturing businesses acquire start-up resources and import raw materials, there still needs to be more consistency in implementing such support programmes in Uganda. Implications & Recommendations: Family business owners should embrace proactivity, risk management, and continuous evaluation and appraisals of business performance. Furthermore, a review of current government policies, particularly those about industry financing and labour management, is recommended. Contribution & Value Added: The study was the first attempt to examine the performance of family-owned manufacturing businesses in Uganda. An improved framework was developed for their entrepreneurial success.
{"title":"A Critical Investigation of Factors Influencing Ugandan Family-Owned Manufacturing Businesses’ Performance","authors":"Tadeo Bwire Kwoba, P. Ebewo","doi":"10.34001/jmer.2022.12.03.2-29","DOIUrl":"https://doi.org/10.34001/jmer.2022.12.03.2-29","url":null,"abstract":"Objective: This study investigated the role of resources, capabilities, entrepreneurial orientation, and stewardship on the performance of family-owned manufacturing businesses in Uganda to establish how a firm can identify the rare and valuable resources that simultaneously enable better performance levels and competitive advantage. Research Design & Methods: A qualitative study with 15 participants from six family manufacturing businesses using interviews. The transcribed data was analysed and grouped into themes. Findings: General management skills, financial management, marketing management, and technology benefits are key resources and capabilities that enhance the smooth operations of the family manufacturing businesses and play are pivotal in achieving better performance and sustainability. Secondly, it was found that proactiveness, risk management, and continuous evaluation and appraisals of their performance were practised among family-owned manufacturing businesses. Thirdly, decision-making systems and lines of authority, enabling them to constantly analyse market trends and know about competitors were in place. Lastly, although there are supporting programmes for the manufacturing industries to help family-owned manufacturing businesses acquire start-up resources and import raw materials, there still needs to be more consistency in implementing such support programmes in Uganda. Implications & Recommendations: Family business owners should embrace proactivity, risk management, and continuous evaluation and appraisals of business performance. Furthermore, a review of current government policies, particularly those about industry financing and labour management, is recommended. Contribution & Value Added: The study was the first attempt to examine the performance of family-owned manufacturing businesses in Uganda. An improved framework was developed for their entrepreneurial success.","PeriodicalId":52593,"journal":{"name":"Journal of Management and Entrepreneurship Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42664090","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-09-05DOI: 10.34001/jmer.2022.6.03.1-28
Angela Obose Oriazowanlan, Harcourt Ify Nwokocha
Objective: Job switching intentions and high turnover rates among academics in Nigerian Universities including Southern Nigeria are appalling. The study examined the role of job satisfaction on job commitment and value creation. Research Design & Methods: Five research questions guided the study and two hypotheses were formulated. The study adopted the descriptive survey research design. 150 respondents were selected using a convenient sampling technique. A 46-item structured questionnaire was used as an instrument for data gathering which was rated on four point scale with nominal values. The instrument was scrutinized and found valid. The data gathered was analyzed using mean and standard deviation to address the research questions and determined the respondents’ homogeneity respectively while the null hypotheses were tested with t-test inferential statistics. Findings: The findings revealed that job satisfaction has a great influence on job commitment and value creation. Emphasis was laid on job characteristics such as autonomy, social and environmental factors such as recognition, and appropriate rewards of academics with exceptional skills for value creation as well as motivation by management. Implications & Recommendations: Ingenious academics that are highly talented and gifted should complement affective commitment with continuance commitment and demonstrate their creative prowess and ingenuity to create values for the organization. Also, management should ensure that academics with exceptional work skills are properly rewarded, recognized, and motivated to guarantee their retention, absolute commitment, and effective work performance. Contribution & Value Added: These results provide an overview of the challenges of job satisfaction and poor motivation that could affect their value creation.
{"title":"Role of Job Satisfaction on Job Commitment and Value Creation of Management Sciences Academics","authors":"Angela Obose Oriazowanlan, Harcourt Ify Nwokocha","doi":"10.34001/jmer.2022.6.03.1-28","DOIUrl":"https://doi.org/10.34001/jmer.2022.6.03.1-28","url":null,"abstract":"Objective: Job switching intentions and high turnover rates among academics in Nigerian Universities including Southern Nigeria are appalling. The study examined the role of job satisfaction on job commitment and value creation. Research Design & Methods: Five research questions guided the study and two hypotheses were formulated. The study adopted the descriptive survey research design. 150 respondents were selected using a convenient sampling technique. A 46-item structured questionnaire was used as an instrument for data gathering which was rated on four point scale with nominal values. The instrument was scrutinized and found valid. The data gathered was analyzed using mean and standard deviation to address the research questions and determined the respondents’ homogeneity respectively while the null hypotheses were tested with t-test inferential statistics. Findings: The findings revealed that job satisfaction has a great influence on job commitment and value creation. Emphasis was laid on job characteristics such as autonomy, social and environmental factors such as recognition, and appropriate rewards of academics with exceptional skills for value creation as well as motivation by management. Implications & Recommendations: Ingenious academics that are highly talented and gifted should complement affective commitment with continuance commitment and demonstrate their creative prowess and ingenuity to create values for the organization. Also, management should ensure that academics with exceptional work skills are properly rewarded, recognized, and motivated to guarantee their retention, absolute commitment, and effective work performance. Contribution & Value Added: These results provide an overview of the challenges of job satisfaction and poor motivation that could affect their value creation.","PeriodicalId":52593,"journal":{"name":"Journal of Management and Entrepreneurship Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42337905","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-08-31DOI: 10.34001/jmer.2022.6.03.1-27
Nugroho Hardiyanto, W. Rafdinal, Mohammad Rizal Gaffar
Objective: This study aims to analyze the adoption of mobile business applications by culinary SMEs in Indonesia using the extended TAM (technology acceptance model). The extended TAM used in this study uses additional variables such as subjective norms, self-efficacy, and facilitating conditions, which the previous study used these variables in the context of technology adoption. Research Design & Methods: The sample used was 424 respondents of culinary SMEs in Indonesia. Data collection was found using an online questionnaire, meanwhile, for data processing using the PLS-SEM method. Findings: The results show that culinary SMEs will use a mobile business application if the application is useful and easy to use. In addition, they also need to be encouraged by social environmental factors (subjective norms), self-confidence to use the application (self-efficacy), and supporting facilities conditions. Implications & Recommendations: Theoretically, this research uses extended TAM which has been used previously but in a different context, namely the adoption of mobile business applications. Practically, this research will provide insight for application development companies to create mobile business applications that can be well adopted by culinary SMEs. Contribution & Value Added: This study is the first to empirically employ the TAM, subjective norms, self-confidence, self-efficacy, and facilitating conditions in analyzing the adoption of mobile business applications by culinary SMEs.
{"title":"Predicting the Adoption of Mobile Business Applications by Culinary SMEs in Indonesia","authors":"Nugroho Hardiyanto, W. Rafdinal, Mohammad Rizal Gaffar","doi":"10.34001/jmer.2022.6.03.1-27","DOIUrl":"https://doi.org/10.34001/jmer.2022.6.03.1-27","url":null,"abstract":"Objective: This study aims to analyze the adoption of mobile business applications by culinary SMEs in Indonesia using the extended TAM (technology acceptance model). The extended TAM used in this study uses additional variables such as subjective norms, self-efficacy, and facilitating conditions, which the previous study used these variables in the context of technology adoption. Research Design & Methods: The sample used was 424 respondents of culinary SMEs in Indonesia. Data collection was found using an online questionnaire, meanwhile, for data processing using the PLS-SEM method. Findings: The results show that culinary SMEs will use a mobile business application if the application is useful and easy to use. In addition, they also need to be encouraged by social environmental factors (subjective norms), self-confidence to use the application (self-efficacy), and supporting facilities conditions. Implications & Recommendations: Theoretically, this research uses extended TAM which has been used previously but in a different context, namely the adoption of mobile business applications. Practically, this research will provide insight for application development companies to create mobile business applications that can be well adopted by culinary SMEs. Contribution & Value Added: This study is the first to empirically employ the TAM, subjective norms, self-confidence, self-efficacy, and facilitating conditions in analyzing the adoption of mobile business applications by culinary SMEs.","PeriodicalId":52593,"journal":{"name":"Journal of Management and Entrepreneurship Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44322460","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-08-31DOI: 10.34001/jmer.2022.6.03.1-26
Bella Siwela, P. Ebewo, E. M. Faku
Objective: Technological advances have prompted many businesses to introduce self-service technology (SST) to improve customer waiting times and reduce operational costs. This study aims to determine the factors linked to the acceptance of self-service technology by customers at fast-service restaurants. Research Design & Methods: This research uses a quantitative method by surveying 172 customers who had visited self-service restaurants within the preceding six months. The Unified Theory of acceptance and use of technology (UTAUT) was used to determine the factors linked to the acceptance of self-service technology at quick-service restaurants. The Statistical Package for Social Sciences was used for analysis. Findings: It was found that age and gender moderate the relationship between the construct: performance expectancy ratio and SST usage intention, effort expectancy and SST usage intention, social influence and usage intention and lastly, age moderates the relationship between facilitating conditions and SST usage behaviour. Contribution & Value Added: The design of future self-service technology at restaurants should be constructed in a manner that would appeal to customers of all ages and gender. An education drive should be prioritised to educate customers about the benefits of self-service while ensuring that they also understand that technology does not reduce employment but may be used to create employment in other forms. Future studies should also investigate whether technology education might have a moderating effect on technology.
{"title":"Customer Acceptance of Self-Service Technology at Fast Service Restaurants in Tshwane","authors":"Bella Siwela, P. Ebewo, E. M. Faku","doi":"10.34001/jmer.2022.6.03.1-26","DOIUrl":"https://doi.org/10.34001/jmer.2022.6.03.1-26","url":null,"abstract":"Objective: Technological advances have prompted many businesses to introduce self-service technology (SST) to improve customer waiting times and reduce operational costs. This study aims to determine the factors linked to the acceptance of self-service technology by customers at fast-service restaurants. Research Design & Methods: This research uses a quantitative method by surveying 172 customers who had visited self-service restaurants within the preceding six months. The Unified Theory of acceptance and use of technology (UTAUT) was used to determine the factors linked to the acceptance of self-service technology at quick-service restaurants. The Statistical Package for Social Sciences was used for analysis. Findings: It was found that age and gender moderate the relationship between the construct: performance expectancy ratio and SST usage intention, effort expectancy and SST usage intention, social influence and usage intention and lastly, age moderates the relationship between facilitating conditions and SST usage behaviour. Contribution & Value Added: The design of future self-service technology at restaurants should be constructed in a manner that would appeal to customers of all ages and gender. An education drive should be prioritised to educate customers about the benefits of self-service while ensuring that they also understand that technology does not reduce employment but may be used to create employment in other forms. Future studies should also investigate whether technology education might have a moderating effect on technology.","PeriodicalId":52593,"journal":{"name":"Journal of Management and Entrepreneurship Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44248260","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-06-29DOI: 10.34001/jmer.2022.6.03.1-25
Tendai Makwara
Objective: This study examined how large businesses negatively impact small business survival and growth in South Africa. It aims to expose harmful practices by large firms that cause small businesses to fail. Thus it seeks to challenge a commonly held assertion that larger firms are predisposed to support smaller firms to achieve growth and survival objectives. Research Design & Methods: A theoretical literature review methodology was used to conduct this study. Findings: The findings indicate that many of the threats from South African large firms targeted at small, micro and medium enterprises (SMMEs) emanate from the advantage of their size, market dominance, and close links the corporate business sector enjoys with the government. Implications & Recommendations: The study argues that larger firms in South Africa are as much of a catalyst for the demise of SMMEs as they can also be beneficial. Therefore it recommends an effective administration of the Competitions Act laws to protect SMMEs and develop new policies that seek to build SMMEs in their capacity and not as a complementary sector to big companies. Contribution & Value Added: The study contributes to the overall discourse about the role of the large business community in supporting the SMME sector in the country. It thus adds value towards broadening an understanding of the threats to small business survival in South Africa and finding solutions of how they can be supported to become viable.
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Pub Date : 2022-06-29DOI: 10.34001/jmer.2022.6.03.1-24
Nicholas Kofi Nti
Objective: This study used the Behavioural theory of entrepreneurship as the theoretical foundation, and correlation research design to examine the impact of the entrepreneurial management practices (strategic orientation, resource orientation, management structure, reward philosophy, growth orientation, and entrepreneurial culture) on business performance in Ghana. Research Design & Methods: 500 businesses in the Greater Accra Region were selected for the data analysis. Descriptive statistics and hierarchical multiple regression were used to analyse the data. Findings: After controlling the business profile, the result showed that four out of the six entrepreneurial management practices – resource orientation, strategic orientation, reward philosophy, and entrepreneurial culture significantly predicted business performance. However, growth orientation and management structure did not. Implications & Recommendations: The study concludes that entrepreneurial management practices improve business performance in Ghana. The researcher recommends that approaching the study with a mixed-method will help provide a holistic understanding of the management decision-making of the entrepreneurs and its impact on their business performance. Contribution & Value Added: This study contributes to the entrepreneurial management literature in Ghana.
{"title":"Entrepreneurial Management as a Predictor of Business Performance in the Greater Accra Region, Ghana","authors":"Nicholas Kofi Nti","doi":"10.34001/jmer.2022.6.03.1-24","DOIUrl":"https://doi.org/10.34001/jmer.2022.6.03.1-24","url":null,"abstract":"Objective: This study used the Behavioural theory of entrepreneurship as the theoretical foundation, and correlation research design to examine the impact of the entrepreneurial management practices (strategic orientation, resource orientation, management structure, reward philosophy, growth orientation, and entrepreneurial culture) on business performance in Ghana. Research Design & Methods: 500 businesses in the Greater Accra Region were selected for the data analysis. Descriptive statistics and hierarchical multiple regression were used to analyse the data. Findings: After controlling the business profile, the result showed that four out of the six entrepreneurial management practices – resource orientation, strategic orientation, reward philosophy, and entrepreneurial culture significantly predicted business performance. However, growth orientation and management structure did not. Implications & Recommendations: The study concludes that entrepreneurial management practices improve business performance in Ghana. The researcher recommends that approaching the study with a mixed-method will help provide a holistic understanding of the management decision-making of the entrepreneurs and its impact on their business performance. Contribution & Value Added: This study contributes to the entrepreneurial management literature in Ghana.","PeriodicalId":52593,"journal":{"name":"Journal of Management and Entrepreneurship Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48842638","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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