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The Mediating Effect of Self-confidence on the Impact of Conscious and Unconscious Processes on Risky Investment Intention 自信对有意识和无意识过程对风险投资意愿影响的中介作用
IF 2.6 Q3 BUSINESS Pub Date : 2023-07-17 DOI: 10.1177/23197145231175954
Selim Aren, Hatice Nayman Hamamci
This study investigated the mediating effect of trust and self-confidence on the effects of both conscious processes (coping strategies) and unconscious processes (defence mechanisms) on risky investment intention. In this context, data were collected from 832 participants using an online survey. Exploratory factor and correlation analyses were performed on the collected data, and the research model was tested using structural equation modelling. According to the results of the analysis, both coping strategies and defence mechanisms have an effect on risky investment intention, and self-confidence has a mediating role in this relationship. This study is unique because it explores the effects of both conscious and unconscious processes on financial decisions.
本研究考察了信任和自信在意识过程(应对策略)和无意识过程(防御机制)对风险投资意愿的影响中的中介作用。在此背景下,通过在线调查从832名参与者中收集数据。对收集的数据进行探索性因子分析和相关分析,并采用结构方程模型对研究模型进行检验。分析结果表明,应对策略和防御机制对风险投资意愿都有影响,自信在这一关系中起中介作用。这项研究是独一无二的,因为它探讨了有意识和无意识的过程对财务决策的影响。
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引用次数: 0
Proactive Personality and Employee Engagement: The Mediating Role of Employee Voice 主动性人格与员工敬业度:员工声音的中介作用
IF 2.6 Q3 BUSINESS Pub Date : 2023-07-14 DOI: 10.1177/23197145231175744
Neha Sheoran, Richa Goyal, H. Sharma
Recent market congestion and intense competition elevated the need for the organizations to engage their workforce to foster their loyalty. And, to achieve this objective, proactive personality of an employee characterized by ability to voice and ability to take initiative can prove fruitful in stimulating the engagement level. Based on the premise, this study aims to examine the relationship between proactive personality and employee engagement. Also, it intends to find novel progress in this area by investigating the mediating role of employee voice between proactive personality and employee engagement. For this, data were collected from 220 Indian service sector employees, which were then analysed using the SPSS (Version 20) and the Jamovi (Version 1.8.4.0) software. Particularly, the analysis comprised confirmatory factor analysis, followed by multiple regression and mediation analysis. The results revealed that proactive personality and employee engagement were significantly related, with employee voice partially mediating this relationship. These findings imply that as proactive employees are more like to raise their voice and provide valuable suggestions and ideas, and such proactive nature of theirs ultimately helps in augmenting their engagement towards their work.
最近的市场拥挤和激烈的竞争提高了组织对员工的需求,以培养他们的忠诚度。而且,为了实现这一目标,以表达能力和主动能力为特征的员工主动性人格可以有效地激发员工的敬业度。在此前提下,本研究旨在考察主动性人格与员工敬业度之间的关系。同时,本研究也试图通过研究员工建言在主动性人格与员工敬业度之间的中介作用来寻求这一领域的新进展。为此,从220名印度服务部门员工中收集数据,然后使用SPSS(版本20)和Jamovi(版本1.8.4.0)软件进行分析。分析主要包括验证性因子分析、多元回归分析和中介分析。结果表明,主动性人格与员工敬业度显著相关,员工声音在此关系中起部分中介作用。这些发现表明,积极主动的员工更喜欢提高他们的声音,提供有价值的建议和想法,他们的这种积极主动的本质最终有助于提高他们对工作的投入。
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引用次数: 0
Antecedents and Consequences of Business Model Simulation: An Empirical Study with Leadership Support as Moderator 商业模式模拟的前因与后果——以领导支持为调节因子的实证研究
IF 2.6 Q3 BUSINESS Pub Date : 2023-07-02 DOI: 10.1177/23197145231174343
Sheshadri Chatterjee, Ranjan Chaudhuri, D. Vrontis, A. Galati
Business model simulation is a computer-based model for understanding business processes and firm dynamics. Simulating a business model in a laboratory helps one to understand the operational and strategic aspects of firms quickly, reliably and cost-effectively, enabling them to develop new financial and operational strategies. Not many studies have focused on antecedents of the business model simulation and their consequences. Therefore, the aim of this study is to determine the antecedents and consequences of business model simulation and to further analyse the moderating effects of leadership support. A theoretical model is proposed that takes inputs from the literature and resource-based view and dynamic capability theories. The partial least squares–structural equation modelling technique tested the model by analysing the quantified responses of 327 respondents. This study finds that business model simulation is significantly impacted by firms’ competitive intensity, innovative activities and technology strategy. The study also demonstrates that leadership support moderates the relationship between business model simulation and actual business practices. The study contributes that business model simulation, which is affected by salient predictors, can impact firm performance when mediated through actual business process and practices and with the moderating effects of leadership support.
商业模型模拟是一种基于计算机的模型,用于理解业务流程和企业动态。在实验室中模拟商业模型有助于人们快速、可靠和经济地理解公司的运营和战略方面,使他们能够制定新的财务和运营战略。关注商业模式模拟的前因及其后果的研究并不多。因此,本研究的目的是确定商业模式模拟的前因和后果,并进一步分析领导支持的调节作用。在文献资料的基础上,结合资源基础理论和动态能力理论,提出了一个理论模型。偏最小二乘-结构方程建模技术通过分析327名受访者的量化回答来检验模型。研究发现,企业竞争强度、创新活动和技术战略对商业模式模拟有显著影响。研究还表明,领导支持调节了商业模式模拟与实际商业实践之间的关系。研究发现,受显著预测因子影响的商业模式模拟,在实际业务流程和实践的中介作用下,在领导支持的调节作用下,会对企业绩效产生影响。
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引用次数: 1
The Relationship between Entrepreneurial Ecosystems and Digital Transformation 创业生态系统与数字化转型的关系
IF 2.6 Q3 BUSINESS Pub Date : 2023-06-08 DOI: 10.1177/23197145231173850
J. Guimarães, C. Fernandes, P. Veiga, Veland Ramadani
Given the growing importance of digital transformation, on the one hand, and the recognized importance of Entrepreneurial Ecosystems (EE) on the other, we find that these are two fragmented fields in the literature and that they lack a systematization of the literature. Our research aims to develop a systematic literature review, in which we will study the relationship between entrepreneurial ecosystems and digital transformation, at the micro, meso and macro levels. For this, we used the Web of Science to collect our database, and we analysed 73 articles that were included in our study for their purpose. In our analysis, we were able to identify the characteristics of the environments of entrepreneurial ecosystems, the actions of digital technology approaches to digital transformation and the necessary skills in the scenario of entrepreneurship. Thus, we proposed a conceptual model with the presentation of the relationship between entrepreneurial ecosystems and digital transformation, which may be useful in future studies. The greatest contribution of our investigation is the offer of this systematization to this field of study, allowing us to see the different paths of investigation.
一方面,数字化转型的重要性日益增加,另一方面,创业生态系统(EE)的重要性得到认可,我们发现这是文献中两个分散的领域,它们缺乏文献的系统化。我们的研究旨在进行系统的文献综述,从微观、中观和宏观三个层面研究创业生态系统与数字化转型之间的关系。为此,我们使用Web of Science来收集我们的数据库,并分析了我们研究中包含的73篇文章。在我们的分析中,我们能够确定创业生态系统环境的特征,数字技术方法对数字化转型的作用以及创业场景中必要的技能。因此,我们提出了一个概念模型,该模型描述了创业生态系统与数字化转型之间的关系,可能对未来的研究有用。我们的调查最大的贡献是提供了这个研究领域的系统化,让我们看到不同的调查路径。
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引用次数: 1
Examining Adoption Drivers of Payments Bank Using Fuzzy Analytic Hierarchy Process Approach 用模糊层次分析法考察支付银行的采用驱动因素
IF 2.6 Q3 BUSINESS Pub Date : 2023-05-16 DOI: 10.1177/23197145231167633
Sanjay Gupta, Simarjeet Singh, Aashish Garg, P. Goel
Payments bank are a new addition to the family of digital payment services and are largely unexplored by the consumers. Hence there is a need to comprehend the underlying critical success factors that play a crucial role in the mass adoption of Payments bank. Further, to make Payments bank a standard digital payment option, converting imprecise information acquired from the respondents into key business insights is required. Hence, the present study aims to explore and prioritize the key factors responsible for the adoption of Payments bank. The study used the Fuzzy Analytic Hierarchy Process on the sample obtained from the northern region of India to identify the structure of the pertinent concerns and determine the criteria and sub-criteria of Payments bank services. Results of the study postulated that ease of use and facilitating conditions are the most prioritized factors. At the same time, personalization is ranked as the least preferred factor among all the factors. The present study sample is limited to a few parts of India, so generalizations of results should be made with caution. However, the current study strengthens the literature on Payments bank as it is one of the early studies in this area. Further, the insights generated by the study will help marketers and policymakers to pay broader attention to key parameters responsible for the success of Payments bank.
支付银行是数字支付服务家族的新成员,在很大程度上尚未被消费者探索。因此,有必要了解在大规模采用支付银行中发挥关键作用的潜在关键成功因素。此外,为了使Payments bank成为标准的数字支付选项,需要将从受访者那里获得的不精确信息转换为关键的业务见解。因此,本研究旨在探索和优先考虑导致采用支付银行的关键因素。该研究使用模糊层次分析法对从印度北部地区获得的样本进行分析,以确定相关问题的结构,并确定支付银行服务的标准和子标准。研究结果认为,易用性和便利条件是最优先考虑的因素。同时,在所有因素中,个性化是最不受欢迎的因素。目前的研究样本仅限于印度的几个地区,因此对结果的概括应谨慎。然而,目前的研究加强了关于支付银行的文献,因为它是该领域的早期研究之一。此外,该研究产生的见解将帮助营销人员和政策制定者更广泛地关注支付银行成功的关键参数。
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引用次数: 0
Will Users Continue Using Banking Chatbots? The Moderating Role of Perceived Risk 用户会继续使用银行聊天机器人吗?感知风险的调节作用
IF 2.6 Q3 BUSINESS Pub Date : 2023-05-11 DOI: 10.1177/23197145231169900
Sangeeta Mehrolia, Subburaj Alagarsamy, V. Moorthy, Jeevananda S.
AI-powered chatbots have become game-changers for the financial industry. They enable banks to boost customer engagement and improve operational efficiency by lowering the traditional cost of customer support. This study analyses the impact of perceived service quality dimensions on user confirmation, satisfaction and use continuance. The present study also analyses the moderating effect of perceived risk on the relationship between user confirmation, satisfaction and chatbots use continuance. A total of 447 customers, all residing in the Indian city of Bengaluru and having recently used banking chatbot services, were surveyed. Partial least squares structural equation modelling is used to examine the relationships between the variables used in the study. Findings from the study show that all five chatbot service quality dimensions (reliability, interactivity, assurance, responsiveness and understandability) significantly impact the user’s post-use confirmation, influencing their satisfaction and continuance behaviour. Perceived risk negatively moderates the relationship between user confirmation and user satisfaction. Chatbot service developers and e-service providers can leverage these findings to understand user expectations from chatbots. They will also be helpful to other service sectors, such as insurance, travel and tourism, hospitality and healthcare.
人工智能聊天机器人已经成为金融行业的游戏规则改变者。它们使银行能够通过降低传统的客户支持成本来提高客户参与度并提高运营效率。本研究分析了感知服务质量维度对用户确认、满意度和使用持续性的影响。本研究还分析了感知风险对用户确认、满意度和聊天机器人使用持续性之间关系的调节作用。共有447名客户接受了调查,他们都居住在印度城市班加罗尔,最近使用过银行聊天机器人服务。偏最小二乘结构方程建模用于检验研究中使用的变量之间的关系。研究结果表明,所有五个聊天机器人服务质量维度(可靠性、交互性、保证性、响应性和可理解性)都会显著影响用户的使用后确认,影响他们的满意度和持续行为。感知风险对用户确认和用户满意度之间的关系具有负向调节作用。聊天机器人服务开发人员和电子服务提供商可以利用这些发现来了解用户对聊天机器人的期望。它们还将有助于其他服务业,如保险、旅游、酒店和医疗保健。
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引用次数: 1
Using the Theory of Planned Behaviour to Explore Predictors of Financial Behaviour Among Working Adults in Malaysia 运用计划行为理论探讨马来西亚在职成年人财务行为的预测因素
IF 2.6 Q3 BUSINESS Pub Date : 2023-05-06 DOI: 10.1177/23197145231169336
Long She, R. Rasiah, Marc Arul Weissmann, Harpaljit Kaur
The current study sought to explore the predictors of financial behaviour among working adults based on the theory of planned behaviour. This study employed the correlational cross-sectional questionnaire-based research design. In total, 558 samples were obtained through a purposive sampling technique. The measurement model and proposed research model were evaluated using partial least squares structure equation modelling. The findings revealed that financial knowledge is positively associated with the attitudes towards retirement, perceived behavioural control, subjective norms, and financial behaviour of working adults. In addition, the findings demonstrated that retirement attitude, perceived behavioural control, and subjective norms each had a positive relationship with behavioural intention towards planning for retirement. Furthermore, the results showed that behavioural intention and perceived behavioural control are positively associated with the financial behaviour of working adults. The findings could aid financial educators and advisors in delivering the correct blend of financial knowledge to assist working adults in making better financial decisions and practising proper financial behaviour.
目前的研究试图基于计划行为理论来探索在职成年人财务行为的预测因素。本研究采用了基于相关横断面问卷的研究设计。通过有目的的采样技术总共获得了558个样本。使用偏最小二乘结构方程模型对测量模型和所提出的研究模型进行了评估。研究结果表明,金融知识与在职成年人对退休的态度、感知的行为控制、主观规范和金融行为呈正相关。此外,研究结果表明,退休态度、感知的行为控制和主观规范都与退休计划的行为意图呈正相关。此外,研究结果表明,行为意图和感知的行为控制与在职成年人的财务行为呈正相关。这些发现可以帮助金融教育工作者和顾问提供正确的金融知识组合,帮助在职成年人做出更好的金融决策和实践正确的金融行为。
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引用次数: 1
Contemporary Organizational Sustainability: The Symbiotic Relationship Between Business and Society 当代组织可持续性:企业与社会的共生关系
IF 2.6 Q3 BUSINESS Pub Date : 2023-04-28 DOI: 10.1177/23197145231161923
A. Thrassou, G. Festa
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引用次数: 1
Supportive Policy Intervention in Incubating Innovative Enterprises for the Creation of a Self-Reliant Economy 培育创新型企业创造自主经济的扶持政策干预
IF 2.6 Q3 BUSINESS Pub Date : 2023-04-27 DOI: 10.1177/23197145231162247
N. Sultana, N. Gupta
Incubating innovative enterprises has become a key success factor for the progress of emerging economies. A systematic outlook of how incubators are established, funded and what determines their tenant firm’s success has become the need of the hour. This study examines the service portfolio of incubators and assesses the role of government policies in supporting the incubation of innovative enterprises. Employing a purposive sampling technique, 50 incubators and 50 start-up firms in South India are chosen, and smart PLS 3.2.9 is used to validate the proposed GIIE model (Government Incubating Innovative Enterprises). Parameters such as incubator’s criteria for selecting tenants, factors affecting a firm’s affiliation decision, government schemes for incubators and SERVQUAL of incubators are studies that corroborate the developments across emerging economies such as the National Innovation System in Taiwan, customized incubation arrangements in Brazil and so on. The study concludes that business incubators are enablers of enterprise building, trustees of policy grants and facilitators of incubation services. An Incubator Benchmark Assessment Toolkit is recommended through this study to grant funds only to those incubators that meet the benchmark criteria and provide not only capital and infrastructural support but also mentoring assistance, which was found to be lacking as reported by the study’s tenant firms. The study implies strategic coupling of policy support in incubating innovative enterprises for achieving self-reliance.
培育创新型企业已成为新兴经济体发展的关键成功因素。系统地了解孵化器是如何建立、资助的,以及是什么决定了它们的租户公司的成功,已经成为当前的需要。本研究考察了孵化器的服务组合,并评估了政府政策在支持创新企业孵化方面的作用。采用有目的的抽样技术,选择了50个孵化器和50个印度南部的初创公司,并使用智能PLS 3.2.9来验证提出的GIIE模型(政府孵化创新企业)。孵化器选择租户的标准、影响企业归属决策的因素、孵化器的政府计划和孵化器的SERVQUAL等参数的研究证实了新兴经济体的发展,如台湾的国家创新体系、巴西的定制孵化安排等。该研究的结论是,企业孵化器是企业建设的推动者、政策拨款的受托人和孵化服务的促进者。本研究建议建立一个孵化器基准评估工具包,仅向符合基准标准的孵化器提供资金,不仅提供资金和基础设施支持,还提供指导援助,而根据研究的租户公司的报告,这些援助是缺乏的。研究表明,政策支持在创新企业孵化中具有战略耦合性,有利于企业实现自主。
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引用次数: 1
Achieving Sustainable Development Goal of Women Empowerment: A Study among Self-help Groups in India 实现妇女赋权的可持续发展目标:印度自助团体的研究
IF 2.6 Q3 BUSINESS Pub Date : 2023-04-27 DOI: 10.1177/23197145231169074
Seema Ghosh, M. Mahapatra, Neelam Tandon, Deepak Tandon
This study evaluates the impact of self-help group (SHG) intervention and entrepreneurial traits of SHG members on the economic and socio-cultural empowerment of rural women. A purposive sampling method has been used to collect a sum of 344 responses from the SHG of women who are engaged in entrepreneurial income-generating activities in their village. A linear regression model has been used to analyse the data. The study found and argues that SHG interventions have a positive association with the economic and socio-cultural empowerment of rural women. The parameters identified and analysed in the study are helpful to the stakeholders to make policy decisions to strengthen all the factors, which are responsible for the success and growth of SHG in general and the micro-enterprise of SHG women entrepreneurs, in particular.
本研究评估了自助团体干预和自助团体成员创业特质对农村妇女经济和社会文化赋权的影响。采用了有目的的抽样方法,从SHG收集了344份答复,这些答复来自在其村庄从事企业创收活动的妇女。采用线性回归模型对数据进行分析。该研究发现并认为,SHG干预与农村妇女的经济和社会文化赋权呈正相关。研究中确定和分析的参数有助于利益相关者制定政策决策,以加强所有因素,这些因素负责SHG的总体成功和成长,特别是SHG女企业家的微型企业。
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引用次数: 1
期刊
FIIB Business Review
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