首页 > 最新文献

FIIB Business Review最新文献

英文 中文
Virtual Teams, Academic Resilience and Mental Wellbeing: A Study of International Students in Virtual Teams in India 虚拟团队、学术弹性和心理健康:印度虚拟团队中国际学生的研究
Q3 BUSINESS Pub Date : 2023-09-10 DOI: 10.1177/23197145231184938
Minakshi Rana, Piar Chand Ryhal, Sunder Kala Negi
The study addresses upon the call of mental wellbeing in global virtual teams. The objective is to explore how virtual scenarios of learning process, influence academic resilience and finally form mental wellbeing among the cohort group of different cultural and geographic backgrounds. Using stratified sampling technique, primary data were collected from 367 international students. In the present study, exploratory factor analysis, confirmatory factor analysis and structural equation modeling are used to obtain the results. The results revealed the challenges faced by the virtual teams in online learning setting. These challenges offer a path to both academic practitioners, higher management of the institutions and policymakers to offer an online learning process that is apt and suitable to the team members who participate from different geographical places. It was also found that online learning process is directly linked to academic resilience. Further, academic resilience successfully mediates between online learning process and mental wellbeing. The study opens debates on how online learning process should be made effective and relevant, especially, for those who do not belong to the same geography and cultural backgrounds.
本研究探讨了全球虚拟团队的心理健康问题。目的是探索学习过程的虚拟场景如何影响不同文化和地理背景的队列群体的学术弹性,并最终形成心理健康。采用分层抽样方法,对367名留学生进行了初步调查。本研究采用探索性因子分析、验证性因子分析和结构方程模型进行研究。研究结果揭示了虚拟团队在网络学习环境下所面临的挑战。这些挑战为学术实践者、机构高层管理人员和政策制定者提供了一条途径,为来自不同地理位置的团队成员提供合适的在线学习过程。研究还发现,在线学习过程与学业弹性直接相关。此外,学术弹性成功地在在线学习过程和心理健康之间起中介作用。这项研究开启了关于如何使在线学习过程变得有效和相关的辩论,特别是对于那些不属于同一地理和文化背景的人。
{"title":"Virtual Teams, Academic Resilience and Mental Wellbeing: A Study of International Students in Virtual Teams in India","authors":"Minakshi Rana, Piar Chand Ryhal, Sunder Kala Negi","doi":"10.1177/23197145231184938","DOIUrl":"https://doi.org/10.1177/23197145231184938","url":null,"abstract":"The study addresses upon the call of mental wellbeing in global virtual teams. The objective is to explore how virtual scenarios of learning process, influence academic resilience and finally form mental wellbeing among the cohort group of different cultural and geographic backgrounds. Using stratified sampling technique, primary data were collected from 367 international students. In the present study, exploratory factor analysis, confirmatory factor analysis and structural equation modeling are used to obtain the results. The results revealed the challenges faced by the virtual teams in online learning setting. These challenges offer a path to both academic practitioners, higher management of the institutions and policymakers to offer an online learning process that is apt and suitable to the team members who participate from different geographical places. It was also found that online learning process is directly linked to academic resilience. Further, academic resilience successfully mediates between online learning process and mental wellbeing. The study opens debates on how online learning process should be made effective and relevant, especially, for those who do not belong to the same geography and cultural backgrounds.","PeriodicalId":53215,"journal":{"name":"FIIB Business Review","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136071922","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Global Stock Market Volatility and Its Spillover on the Indian Stock Market: A Study Before and During the COVID-19 Period 全球股市波动及其对印度股市的溢出效应:新冠肺炎疫情前和期间的研究
Q3 BUSINESS Pub Date : 2023-09-09 DOI: 10.1177/23197145231189600
Saroj S. Prasad, Ashutosh Verma, Priti Bakhshi, Shantanu Prasad
This study investigates the impact of global stock market volatility on the Indian stock markets before and during the COVID-19 pandemic period. The study focuses on 11 stock markets, including Brazil, Canada, China, France, Hong Kong, India, Japan, Russia, Turkey, the UK, and the US, and applies the threshold generalized autoregressive conditional heteroskedasticity (TGARCH) model to capture the current asymmetry in returns influenced by past negative/positive shocks, and the diagonal Baba Engle Kraft Kroner (BEKK) model to examine the cohesion of the Indian equity market with global markets. The importance of the Indian stock market lies in its ability to provide capital to companies, attract foreign investment, and provide investment opportunities for both domestic and international investors. Data for the study was sourced from https://www.investing.com for the period September 2019 to September 2021 and Stata software was used for data analysis. The study finds that Brazil, Canada, France, Russia, UK, and the USA are the primary sources of financial weight on India’s stock returns. The results suggest that Indian investors can diversify their funds into other asset classes while restricting investments in these markets, particularly during downturns. Investors can make informed decisions to diversify their portfolio and minimize risk. The results can also benefit society by promoting a more stable and resilient financial system. The study can also be expanded to include other financial and economic indicators such as inflation and interest rates to provide a more comprehensive analysis of the impact of global market volatility on Indian equity markets.
本研究调查了2019冠状病毒病大流行之前和期间全球股市波动对印度股市的影响。本研究以巴西、加拿大、中国、法国、香港、印度、日本、俄罗斯、土耳其、英国和美国等11个股票市场为研究对象,采用阈值广义自回归条件异方差(TGARCH)模型捕捉受过去负/正冲击影响的当前收益不对称性,并采用对角巴巴-英克-克罗(BEKK)模型检验印度股票市场与全球市场的内聚性。印度股票市场的重要性在于它能够为公司提供资金,吸引外国投资,并为国内和国际投资者提供投资机会。该研究的数据来自https://www.investing.com,时间为2019年9月至2021年9月,使用Stata软件进行数据分析。研究发现,巴西、加拿大、法国、俄罗斯、英国和美国是影响印度股市回报的主要金融权重来源。研究结果表明,印度投资者可以将资金分散到其他资产类别,同时限制对这些市场的投资,尤其是在经济低迷时期。投资者可以做出明智的决定,使他们的投资组合多样化,最大限度地降低风险。其结果还可以通过促进一个更稳定、更有弹性的金融体系来造福社会。这项研究还可以扩大到包括其他金融和经济指标,如通货膨胀和利率,以更全面地分析全球市场波动对印度股市的影响。
{"title":"Global Stock Market Volatility and Its Spillover on the Indian Stock Market: A Study Before and During the COVID-19 Period","authors":"Saroj S. Prasad, Ashutosh Verma, Priti Bakhshi, Shantanu Prasad","doi":"10.1177/23197145231189600","DOIUrl":"https://doi.org/10.1177/23197145231189600","url":null,"abstract":"This study investigates the impact of global stock market volatility on the Indian stock markets before and during the COVID-19 pandemic period. The study focuses on 11 stock markets, including Brazil, Canada, China, France, Hong Kong, India, Japan, Russia, Turkey, the UK, and the US, and applies the threshold generalized autoregressive conditional heteroskedasticity (TGARCH) model to capture the current asymmetry in returns influenced by past negative/positive shocks, and the diagonal Baba Engle Kraft Kroner (BEKK) model to examine the cohesion of the Indian equity market with global markets. The importance of the Indian stock market lies in its ability to provide capital to companies, attract foreign investment, and provide investment opportunities for both domestic and international investors. Data for the study was sourced from https://www.investing.com for the period September 2019 to September 2021 and Stata software was used for data analysis. The study finds that Brazil, Canada, France, Russia, UK, and the USA are the primary sources of financial weight on India’s stock returns. The results suggest that Indian investors can diversify their funds into other asset classes while restricting investments in these markets, particularly during downturns. Investors can make informed decisions to diversify their portfolio and minimize risk. The results can also benefit society by promoting a more stable and resilient financial system. The study can also be expanded to include other financial and economic indicators such as inflation and interest rates to provide a more comprehensive analysis of the impact of global market volatility on Indian equity markets.","PeriodicalId":53215,"journal":{"name":"FIIB Business Review","volume":"40 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136192601","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Psychological Contract Violation and Turnover Intention: Do Trust and Organizational Commitment Matter? 心理契约违反与离职倾向:信任与组织承诺有关系吗?
Q3 BUSINESS Pub Date : 2023-09-09 DOI: 10.1177/23197145231194146
Saket Jeswani, Durgesh Satpathy, Felix Chavez, Dinesh K. Sharma
This study aimed to investigate the relationship between psychological contract violation (PCV) and turnover intention among faculty members in selected AACSB-accredited B schools in India. Drawing on social exchange theory, the study examined the impact of transactional and relational psychological contracts on turnover intention, with trust and organizational commitment as potential mediators. Data were collected through an online structured questionnaire from 305 faculty members. The results revealed that PCV significantly influenced turnover intention, both directly and indirectly. Trust was found to mediate the relationship between PCV and turnover intention. However, organizational commitment did not act as a mediator in this context. Furthermore, the study highlighted the significance of the relational contract compared to the transactional contract. The relational contract had a stronger impact on turnover intention through its influence on trust. By exploring the direct and indirect relationships between PCVs and turnover intention, this study contributes to the existing knowledge within the framework of social exchange theory. It sheds light on the importance of trust as a mediator and emphasizes the role of the relational contract in understanding turnover intention.
本研究旨在探讨印度选定的aacsb认证的B级学校教师心理契约违反(PCV)与离职意愿的关系。本研究以社会交换理论为基础,考察了交易性心理契约和关系性心理契约对离职倾向的影响,其中信任和组织承诺是潜在的中介。数据通过在线结构化问卷从305名教员中收集。结果显示,PCV对离职倾向有直接和间接的显著影响。发现信任在PCV与离职倾向之间起中介作用。然而,在这种情况下,组织承诺并没有起到中介作用。此外,该研究强调了关系契约相对于交易契约的重要性。关系契约通过对信任的影响对离职倾向产生更强的影响。本研究通过对PCVs与离职倾向之间的直接和间接关系的探索,为社会交换理论框架内的现有知识做出了贡献。它揭示了信任作为中介的重要性,并强调了关系契约在理解离职倾向中的作用。
{"title":"Psychological Contract Violation and Turnover Intention: Do Trust and Organizational Commitment Matter?","authors":"Saket Jeswani, Durgesh Satpathy, Felix Chavez, Dinesh K. Sharma","doi":"10.1177/23197145231194146","DOIUrl":"https://doi.org/10.1177/23197145231194146","url":null,"abstract":"This study aimed to investigate the relationship between psychological contract violation (PCV) and turnover intention among faculty members in selected AACSB-accredited B schools in India. Drawing on social exchange theory, the study examined the impact of transactional and relational psychological contracts on turnover intention, with trust and organizational commitment as potential mediators. Data were collected through an online structured questionnaire from 305 faculty members. The results revealed that PCV significantly influenced turnover intention, both directly and indirectly. Trust was found to mediate the relationship between PCV and turnover intention. However, organizational commitment did not act as a mediator in this context. Furthermore, the study highlighted the significance of the relational contract compared to the transactional contract. The relational contract had a stronger impact on turnover intention through its influence on trust. By exploring the direct and indirect relationships between PCVs and turnover intention, this study contributes to the existing knowledge within the framework of social exchange theory. It sheds light on the importance of trust as a mediator and emphasizes the role of the relational contract in understanding turnover intention.","PeriodicalId":53215,"journal":{"name":"FIIB Business Review","volume":"47 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136192115","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Social Support for Training Effectiveness: Mediating Training Transfer Motivation and Moderating Transfer Design 社会支持对培训效果的影响:调节培训迁移动机和迁移设计
IF 2.6 Q3 BUSINESS Pub Date : 2023-09-07 DOI: 10.1177/23197145231187487
Prakash Kumar Gautam, D. Gautam, Dinesh Basnet
Organizations invest in training and development to enhance their productivity. But, evidence proved the low effectiveness of the training because of the poor training transfer. Thus, training effectiveness is a permanent issue in developing human competencies and organizational performance. This study examined the effect of social support, that is, supervisor and peer support on training effectiveness, that is, training transfer, training maintenance, and training generalization with the moderated mediation effect of training transfer design and training transfer motivation. This study followed positivist epistemology on cross-section survey data collected from banking employees using multi-stage sampling. Hayes’s approach was used to test hypotheses. The findings of the study revealed a significant positive effect of social support on training effectiveness. Results revealed that peer support is vital in comparison to supervisory support to enhance training effectiveness. Training transfer motivation mediated the effect of peer support and transfer motivation predicting training effectiveness. The study concluded that optimal positive support from peers and supervisors is essential to enhance training effectiveness; the higher training transfer motivation of trainees further supports the relationship. This study emphasizes the significance of workplace factors to increase training transfer effectiveness, providing practical and theoretical implications.
组织投资于培训和发展,以提高他们的生产力。但是,有证据表明,由于训练迁移性差,训练效果不高。因此,培训的有效性是发展人的能力和组织绩效的一个永恒的问题。本研究考察了社会支持(即上级支持和同伴支持)对培训有效性(即培训迁移、培训维持和培训推广)的影响,以及培训迁移设计和培训迁移动机的调节中介效应。本研究以实证认识论为基础,采用多阶段抽样的方法对银行员工进行横断面调查。海耶斯的方法被用来检验假设。研究结果显示,社会支持对培训效果有显著的正向影响。结果显示,同伴的支持比主管的支持对提高培训效果至关重要。培训迁移动机在同伴支持和迁移动机对培训效果的预测中起中介作用。研究结果表明,同伴和主管的最佳积极支持对提高培训效果至关重要;受训者较高的培训迁移动机进一步支持了这一关系。本研究强调了工作场所因素对提高培训转移有效性的重要性,提供了实践和理论启示。
{"title":"Social Support for Training Effectiveness: Mediating Training Transfer Motivation and Moderating Transfer Design","authors":"Prakash Kumar Gautam, D. Gautam, Dinesh Basnet","doi":"10.1177/23197145231187487","DOIUrl":"https://doi.org/10.1177/23197145231187487","url":null,"abstract":"Organizations invest in training and development to enhance their productivity. But, evidence proved the low effectiveness of the training because of the poor training transfer. Thus, training effectiveness is a permanent issue in developing human competencies and organizational performance. This study examined the effect of social support, that is, supervisor and peer support on training effectiveness, that is, training transfer, training maintenance, and training generalization with the moderated mediation effect of training transfer design and training transfer motivation. This study followed positivist epistemology on cross-section survey data collected from banking employees using multi-stage sampling. Hayes’s approach was used to test hypotheses. The findings of the study revealed a significant positive effect of social support on training effectiveness. Results revealed that peer support is vital in comparison to supervisory support to enhance training effectiveness. Training transfer motivation mediated the effect of peer support and transfer motivation predicting training effectiveness. The study concluded that optimal positive support from peers and supervisors is essential to enhance training effectiveness; the higher training transfer motivation of trainees further supports the relationship. This study emphasizes the significance of workplace factors to increase training transfer effectiveness, providing practical and theoretical implications.","PeriodicalId":53215,"journal":{"name":"FIIB Business Review","volume":" ","pages":""},"PeriodicalIF":2.6,"publicationDate":"2023-09-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47213609","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Effect of Religiosity on Consumer Decision-making: A Serial Mediation Model 宗教信仰对消费者决策的影响:一个串行中介模型
IF 2.6 Q3 BUSINESS Pub Date : 2023-09-02 DOI: 10.1177/23197145231188624
Swati Saini, Rajiv Ranjan Kumar
Religiosity is the spine behind a consumer’s mental makeup, directing towards a core need to explore the effect of religiosity on a consumer’s decisions. The study aims at analysing the path between consumers’ religious commitment (RC) and their quality conscious decision-making (QCDM) through fashion conscious and price conscious decisions as serial mediators. The sample was collected from 400 respondents belonging to the Hindu religion in India. Data were analysed and hypotheses were tested for probable relationships using structural equation modelling (SEM) and bootstrapping through the PROCESS macro. The study reflected a positive relationship between RC (intrapersonal) and QCDM. Fashion conscious and price conscious decision-making serially mediated the path between RC and QCDM. The results clearly indicate that religiously committed consumers are fashion conscious, price conscious and quality conscious. Religiosity should be strongly taken into consideration by the companies while analysing consumers’ decision-making processes, as religion is the backbone for all major judgements. This research highlights the path along which a religious consumer’s decision moves. The findings can be incorporated into business strategies for better understanding of consumers.
宗教信仰是消费者心理构成背后的支柱,指向探索宗教信仰对消费者决策影响的核心需求。本研究旨在通过时尚意识和价格意识决策作为连续中介,分析消费者的宗教承诺(RC)与质量意识决策(QCDM)之间的路径。该样本是从印度印度教的400名受访者中收集的。使用结构方程建模(SEM)和通过PROCESS宏引导对数据进行分析,并测试假设的可能关系。该研究反映了RC(内省)和QCDM之间的积极关系。时尚意识和价格意识的决策在RC和QCDM之间连续地起着中介作用。研究结果清楚地表明,虔诚的消费者具有时尚意识、价格意识和质量意识。在分析消费者的决策过程时,公司应该强烈考虑宗教信仰,因为宗教是所有重大判断的支柱。这项研究强调了宗教消费者的决策走向。这些发现可以被纳入商业战略,以更好地了解消费者。
{"title":"Effect of Religiosity on Consumer Decision-making: A Serial Mediation Model","authors":"Swati Saini, Rajiv Ranjan Kumar","doi":"10.1177/23197145231188624","DOIUrl":"https://doi.org/10.1177/23197145231188624","url":null,"abstract":"Religiosity is the spine behind a consumer’s mental makeup, directing towards a core need to explore the effect of religiosity on a consumer’s decisions. The study aims at analysing the path between consumers’ religious commitment (RC) and their quality conscious decision-making (QCDM) through fashion conscious and price conscious decisions as serial mediators. The sample was collected from 400 respondents belonging to the Hindu religion in India. Data were analysed and hypotheses were tested for probable relationships using structural equation modelling (SEM) and bootstrapping through the PROCESS macro. The study reflected a positive relationship between RC (intrapersonal) and QCDM. Fashion conscious and price conscious decision-making serially mediated the path between RC and QCDM. The results clearly indicate that religiously committed consumers are fashion conscious, price conscious and quality conscious. Religiosity should be strongly taken into consideration by the companies while analysing consumers’ decision-making processes, as religion is the backbone for all major judgements. This research highlights the path along which a religious consumer’s decision moves. The findings can be incorporated into business strategies for better understanding of consumers.","PeriodicalId":53215,"journal":{"name":"FIIB Business Review","volume":" ","pages":""},"PeriodicalIF":2.6,"publicationDate":"2023-09-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44933774","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Linking Entrepreneurial Passion to Entrepreneurs’ Life Satisfaction: The Mediating Role of Basic Psychological Needs Satisfaction and Work Engagement 创业热情对企业家生活满意度的影响:基本心理需求满意度和工作投入的中介作用
IF 2.6 Q3 BUSINESS Pub Date : 2023-08-31 DOI: 10.1177/23197145231190520
S. Karimi, Sima Reisi
Although scholars suggested that entrepreneurial passion may be related to entrepreneurs’ life satisfaction, the mechanism underlying this association remains unclear. Drawing upon the self-determination theory, this study aimed to explore the mediating roles of basic psychological needs satisfaction and work engagement in the relationship between entrepreneurial passion and entrepreneurs’ life satisfaction in an Iranian context. Data for this study were collected from a convenience sample of 102 rural entrepreneurs using a self-administered survey. The results of structural equation modelling indicated that basic psychological needs satisfaction and work engagement mediated the relationship between entrepreneurial passion to entrepreneurs’ life satisfaction, both in series and in parallel. Overall, these findings advance the understanding of how entrepreneurial passion leads to rural entrepreneurs’ life satisfaction. A discussion of the findings, contributions, limitations and future directions is provided.
尽管学者们认为创业激情可能与企业家的生活满意度有关,但这种联系的机制尚不清楚。本研究借鉴自决理论,旨在探讨伊朗背景下基本心理需求满意度和工作投入在创业激情和企业家生活满意度之间的中介作用。这项研究的数据是通过自我管理的调查从102名农村企业家的便利样本中收集的。结构方程模型的结果表明,基本心理需求满意度和工作投入在创业激情与创业者生活满意度之间存在串联和并联的中介关系。总的来说,这些发现促进了对创业热情如何导致农村企业家生活满意度的理解。对研究结果、贡献、局限性和未来方向进行了讨论。
{"title":"Linking Entrepreneurial Passion to Entrepreneurs’ Life Satisfaction: The Mediating Role of Basic Psychological Needs Satisfaction and Work Engagement","authors":"S. Karimi, Sima Reisi","doi":"10.1177/23197145231190520","DOIUrl":"https://doi.org/10.1177/23197145231190520","url":null,"abstract":"Although scholars suggested that entrepreneurial passion may be related to entrepreneurs’ life satisfaction, the mechanism underlying this association remains unclear. Drawing upon the self-determination theory, this study aimed to explore the mediating roles of basic psychological needs satisfaction and work engagement in the relationship between entrepreneurial passion and entrepreneurs’ life satisfaction in an Iranian context. Data for this study were collected from a convenience sample of 102 rural entrepreneurs using a self-administered survey. The results of structural equation modelling indicated that basic psychological needs satisfaction and work engagement mediated the relationship between entrepreneurial passion to entrepreneurs’ life satisfaction, both in series and in parallel. Overall, these findings advance the understanding of how entrepreneurial passion leads to rural entrepreneurs’ life satisfaction. A discussion of the findings, contributions, limitations and future directions is provided.","PeriodicalId":53215,"journal":{"name":"FIIB Business Review","volume":" ","pages":""},"PeriodicalIF":2.6,"publicationDate":"2023-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43987456","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Customer Satisfaction and Sustainable Purchasing Behaviour via QR Code with the Mediating Role of Perceived Flow Among Malaysian Shoppers 二维码对顾客满意度和可持续购买行为的影响:马来西亚购物者感知流量的中介作用
IF 2.6 Q3 BUSINESS Pub Date : 2023-08-29 DOI: 10.1177/23197145231176951
Borhan Sareya Abdullah, N. Nawi, S. Zainuddin, Ariezal Afzan Hassan, Wan Khairy Wan Ibrahim, A. Mohamed, Mohd Zubir Md Zin
Mobile advertising on smartphones shows potential as a marketing and advertising strategy, particularly for influencing consumer purchasing behaviour. Mobile technologies, including QR codes, have been recognized as an effective and strategic tool for bridging the knowledge gap between companies and customers regarding purchasing behaviour. The literature, however, provides scarce insights into the QR code factors that affect consumer satisfaction and purchase intention via perceived flow. This study aims to empirically examine the mediating effect of perceived flow on the relationship between QR code (usefulness, acceptability and feasibility) and customer satisfaction and purchase intention based on the stimulus–organism–response model. The study adopted the cross-sectional design from 386 online shoppers. The PLS-SEM second-generation statistical method was used to analyse the data. The findings revealed that QR code usefulness, acceptability and feasibility have a positive significant effect on perceived flow, which positively influences customer satisfaction and purchase intention. Therefore, perceived flow positively mediated the relationship between QR code factors and customer satisfaction and purchase intention. Based on the SOR paradigm, the study extends the application of QR code services to the online shopping context in Malaysia and validates the positive relationship of QR code factors, perceived flow, customer satisfaction and purchase intention.
智能手机上的移动广告显示出作为一种营销和广告策略的潜力,特别是在影响消费者购买行为方面。包括二维码在内的移动技术已被公认为是一种有效的战略工具,可以弥合公司与客户之间在购买行为方面的知识差距。然而,文献对二维码通过感知流影响消费者满意度和购买意愿的因素缺乏深入的研究。本研究旨在基于刺激-机体-反应模型,实证检验感知流在二维码(有用性、可接受性和可行性)与顾客满意和购买意愿之间的中介作用。该研究采用了386名在线购物者的横断面设计。采用PLS-SEM第二代统计方法对数据进行分析。研究发现,QR码有用性、可接受性和可行性对感知流量有显著的正向影响,并对顾客满意度和购买意愿产生正向影响。因此,感知流正向中介QR码因素与顾客满意和购买意愿的关系。基于SOR范式,本研究将二维码服务的应用扩展到马来西亚的网络购物情境中,验证了二维码因素与感知流量、顾客满意度和购买意愿之间的正相关关系。
{"title":"Customer Satisfaction and Sustainable Purchasing Behaviour via QR Code with the Mediating Role of Perceived Flow Among Malaysian Shoppers","authors":"Borhan Sareya Abdullah, N. Nawi, S. Zainuddin, Ariezal Afzan Hassan, Wan Khairy Wan Ibrahim, A. Mohamed, Mohd Zubir Md Zin","doi":"10.1177/23197145231176951","DOIUrl":"https://doi.org/10.1177/23197145231176951","url":null,"abstract":"Mobile advertising on smartphones shows potential as a marketing and advertising strategy, particularly for influencing consumer purchasing behaviour. Mobile technologies, including QR codes, have been recognized as an effective and strategic tool for bridging the knowledge gap between companies and customers regarding purchasing behaviour. The literature, however, provides scarce insights into the QR code factors that affect consumer satisfaction and purchase intention via perceived flow. This study aims to empirically examine the mediating effect of perceived flow on the relationship between QR code (usefulness, acceptability and feasibility) and customer satisfaction and purchase intention based on the stimulus–organism–response model. The study adopted the cross-sectional design from 386 online shoppers. The PLS-SEM second-generation statistical method was used to analyse the data. The findings revealed that QR code usefulness, acceptability and feasibility have a positive significant effect on perceived flow, which positively influences customer satisfaction and purchase intention. Therefore, perceived flow positively mediated the relationship between QR code factors and customer satisfaction and purchase intention. Based on the SOR paradigm, the study extends the application of QR code services to the online shopping context in Malaysia and validates the positive relationship of QR code factors, perceived flow, customer satisfaction and purchase intention.","PeriodicalId":53215,"journal":{"name":"FIIB Business Review","volume":" ","pages":""},"PeriodicalIF":2.6,"publicationDate":"2023-08-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47835054","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Mediating Effect of Dynamic Marketing Capabilities on the Relationship Between Customer Knowledge Management and Organizational Innovation 动态营销能力在顾客知识管理与组织创新关系中的中介作用
IF 2.6 Q3 BUSINESS Pub Date : 2023-08-29 DOI: 10.1177/23197145231186510
Emad Alani, L. Alrubaiee, Alieza Shabani Shojaei, Laith A. Naji, Tan OweeKowang
Today’s competitive business environment has made organizational innovation (OI) a central strategy for most firms. Not only does OI lead to obtaining new customers and market segments but it also enables firms to develop a reputation for being innovative. To ensure a sustained level of OI, firms need to enhance their customer knowledge management (CKM) as well as their dynamic marketing capabilities (DMCs). This study focuses on investigating the mediating effect of DMCs on the relationship between CKM and OI. To this end, a set of hypotheses were developed to analyse these relationships employing structural equation modelling. The data were collected from a total of 242 top management of firms in the pharmaceutical and healthcare industries in Jordan. The findings showed that knowledge for customer and knowledge about customer had strong and positive effects on the OI levels of the firms considered in this study. It was also revealed that knowledge from customer has no significant effect on OI. Moreover, the results indicated that DMCs have a mediating effect on the relationship between CKM and OI.
当今竞争激烈的商业环境使组织创新成为大多数公司的核心战略。OI不仅可以获得新的客户和细分市场,还可以使公司树立创新的声誉。为了确保持续的OI水平,企业需要加强其客户知识管理(CKM)以及动态营销能力(DMC)。本研究旨在探讨DMCs对CKM与OI关系的中介作用。为此,我们提出了一系列假设,利用结构方程建模来分析这些关系。这些数据是从约旦制药和医疗保健行业共242家公司的高层管理人员那里收集的。研究结果表明,对客户的知识和对客户的了解对本研究中考虑的企业的OI水平有着强烈而积极的影响。研究还表明,来自客户的知识对OI没有显著影响。此外,结果表明DMC对CKM和OI之间的关系具有中介作用。
{"title":"The Mediating Effect of Dynamic Marketing Capabilities on the Relationship Between Customer Knowledge Management and Organizational Innovation","authors":"Emad Alani, L. Alrubaiee, Alieza Shabani Shojaei, Laith A. Naji, Tan OweeKowang","doi":"10.1177/23197145231186510","DOIUrl":"https://doi.org/10.1177/23197145231186510","url":null,"abstract":"Today’s competitive business environment has made organizational innovation (OI) a central strategy for most firms. Not only does OI lead to obtaining new customers and market segments but it also enables firms to develop a reputation for being innovative. To ensure a sustained level of OI, firms need to enhance their customer knowledge management (CKM) as well as their dynamic marketing capabilities (DMCs). This study focuses on investigating the mediating effect of DMCs on the relationship between CKM and OI. To this end, a set of hypotheses were developed to analyse these relationships employing structural equation modelling. The data were collected from a total of 242 top management of firms in the pharmaceutical and healthcare industries in Jordan. The findings showed that knowledge for customer and knowledge about customer had strong and positive effects on the OI levels of the firms considered in this study. It was also revealed that knowledge from customer has no significant effect on OI. Moreover, the results indicated that DMCs have a mediating effect on the relationship between CKM and OI.","PeriodicalId":53215,"journal":{"name":"FIIB Business Review","volume":" ","pages":""},"PeriodicalIF":2.6,"publicationDate":"2023-08-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47099832","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
A Bibliometric Review of Research on Intelligence in Leadership Studies 领导力研究中智力研究的文献计量学综述
IF 2.6 Q3 BUSINESS Pub Date : 2023-08-25 DOI: 10.1177/23197145231187182
Safoora Pitsi, J. Billsberry, Mary Barrett
Intelligence has always been a key factor in people’s assessments of leaders and has featured on most profiles of leadership traits and competences. However, the disparate nature of research on intelligence in leadership studies means that it is time to take stock and to consider what has been learned. We do this by reporting a bibliometric analysis of published scholarly work on intelligence as it relates to leadership. The article begins with a short narrative review of intelligence in leadership studies before 1991, which demonstrates the long history of intelligence being conceptualized as IQ, general intelligence, wisdom, and intellect. This is followed with a bibliometric analysis of the topic from 1991 to 2022, which demonstrates how emotional intelligence has become the primary focus of leadership intelligence scholars. The implications of this shift of scholarly attention are discussed at the end of the article. In addition, we discuss the implications for implicit leadership theory (ILT) and demonstrate that the intelligence attribute in ILT frameworks is underdeveloped.
智商一直是人们评价领导者的一个关键因素,在大多数关于领导特质和能力的描述中都有体现。然而,领导力研究中智力研究的不同性质意味着,现在是时候评估和考虑已经学到的东西了。我们通过对智力与领导力相关的已发表学术著作的文献计量分析报告来做到这一点。文章以1991年之前领导力研究中智力的简短回顾开始,展示了智力被概念化为智商、一般智力、智慧和智力的悠久历史。接下来是对1991年至2022年这一主题的文献计量分析,这表明情商如何成为领导力智力学者的主要关注点。本文最后讨论了这种学术注意力转移的含义。此外,我们还讨论了内隐领导理论的启示,并证明了内隐领导理论框架中的智力属性是不发达的。
{"title":"A Bibliometric Review of Research on Intelligence in Leadership Studies","authors":"Safoora Pitsi, J. Billsberry, Mary Barrett","doi":"10.1177/23197145231187182","DOIUrl":"https://doi.org/10.1177/23197145231187182","url":null,"abstract":"Intelligence has always been a key factor in people’s assessments of leaders and has featured on most profiles of leadership traits and competences. However, the disparate nature of research on intelligence in leadership studies means that it is time to take stock and to consider what has been learned. We do this by reporting a bibliometric analysis of published scholarly work on intelligence as it relates to leadership. The article begins with a short narrative review of intelligence in leadership studies before 1991, which demonstrates the long history of intelligence being conceptualized as IQ, general intelligence, wisdom, and intellect. This is followed with a bibliometric analysis of the topic from 1991 to 2022, which demonstrates how emotional intelligence has become the primary focus of leadership intelligence scholars. The implications of this shift of scholarly attention are discussed at the end of the article. In addition, we discuss the implications for implicit leadership theory (ILT) and demonstrate that the intelligence attribute in ILT frameworks is underdeveloped.","PeriodicalId":53215,"journal":{"name":"FIIB Business Review","volume":" ","pages":""},"PeriodicalIF":2.6,"publicationDate":"2023-08-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46210599","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Women Entrepreneur’s Emotional Intelligence and Firm Performance: Mediating Role of Networking Competencies 女企业家的情商与企业绩效:网络能力的中介作用
IF 2.6 Q3 BUSINESS Pub Date : 2023-08-21 DOI: 10.1177/23197145231184307
Neetika Singh, R. K. Kovid
Research on women entrepreneurship is increasingly gaining momentum across the globe, particularly emerging markets that are characterized by institutional voids. This study develops and tests a conceptual framework investigating the role of women entrepreneurs’ Emotional Intelligence (EI) in predicting the perceived performance of their ventures. EI influences the networking competencies, which is among the defining competencies of an entrepreneur. Thus, the study also examines whether network competences of women entrepreneurs mediate the impact of EI on firm performance. The data has been collected from 151 women entrepreneurs through a survey in Indian context using a structured questionnaire. Data analysis is done using the partial least square-structural equation modelling, the results of the study reveal that EI and networking competence have a positive significant impact on firm’s financial and non-financial performance. EI also has a positive significant impact on networking competence of women entrepreneurs. Moreover, networking competence partially mediates the relationship between EI and financial and non-financial firm performance showing both direct and indirect relationship of EI with firm performance. The study’s findings add to the body of knowledge on gender and entrepreneurship and have significant implications for women entrepreneurs who want to succeed in business by employing their networking and EI skills.
全球范围内对妇女创业的研究势头越来越大,尤其是以制度空白为特征的新兴市场。本研究开发并测试了一个概念框架,调查女性企业家的情商(EI)在预测其企业感知绩效中的作用。EI影响网络能力,这是企业家的决定性能力之一。因此,本研究还考察了女企业家的网络能力是否在EI对企业绩效的影响中起中介作用。该数据是通过使用结构化问卷在印度进行的一项调查从151名女企业家那里收集的。采用偏最小二乘结构方程模型进行数据分析,研究结果表明,EI和网络能力对企业的财务和非财务绩效有显著的正向影响。EI也对女企业家的网络能力产生了积极的重大影响。此外,网络能力部分中介了EI与金融和非金融企业绩效之间的关系,表明EI与企业绩效之间既有直接关系,也有间接关系。这项研究的发现增加了关于性别和创业的知识,并对那些希望通过运用自己的人际网络和EI技能在商业上取得成功的女企业家产生了重大影响。
{"title":"Women Entrepreneur’s Emotional Intelligence and Firm Performance: Mediating Role of Networking Competencies","authors":"Neetika Singh, R. K. Kovid","doi":"10.1177/23197145231184307","DOIUrl":"https://doi.org/10.1177/23197145231184307","url":null,"abstract":"Research on women entrepreneurship is increasingly gaining momentum across the globe, particularly emerging markets that are characterized by institutional voids. This study develops and tests a conceptual framework investigating the role of women entrepreneurs’ Emotional Intelligence (EI) in predicting the perceived performance of their ventures. EI influences the networking competencies, which is among the defining competencies of an entrepreneur. Thus, the study also examines whether network competences of women entrepreneurs mediate the impact of EI on firm performance. The data has been collected from 151 women entrepreneurs through a survey in Indian context using a structured questionnaire. Data analysis is done using the partial least square-structural equation modelling, the results of the study reveal that EI and networking competence have a positive significant impact on firm’s financial and non-financial performance. EI also has a positive significant impact on networking competence of women entrepreneurs. Moreover, networking competence partially mediates the relationship between EI and financial and non-financial firm performance showing both direct and indirect relationship of EI with firm performance. The study’s findings add to the body of knowledge on gender and entrepreneurship and have significant implications for women entrepreneurs who want to succeed in business by employing their networking and EI skills.","PeriodicalId":53215,"journal":{"name":"FIIB Business Review","volume":"45 2","pages":""},"PeriodicalIF":2.6,"publicationDate":"2023-08-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41291702","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
期刊
FIIB Business Review
全部 Acc. Chem. Res. ACS Applied Bio Materials ACS Appl. Electron. Mater. ACS Appl. Energy Mater. ACS Appl. Mater. Interfaces ACS Appl. Nano Mater. ACS Appl. Polym. Mater. ACS BIOMATER-SCI ENG ACS Catal. ACS Cent. Sci. ACS Chem. Biol. ACS Chemical Health & Safety ACS Chem. Neurosci. ACS Comb. Sci. ACS Earth Space Chem. ACS Energy Lett. ACS Infect. Dis. ACS Macro Lett. ACS Mater. Lett. ACS Med. Chem. Lett. ACS Nano ACS Omega ACS Photonics ACS Sens. ACS Sustainable Chem. Eng. ACS Synth. Biol. Anal. Chem. BIOCHEMISTRY-US Bioconjugate Chem. BIOMACROMOLECULES Chem. Res. Toxicol. Chem. Rev. Chem. Mater. CRYST GROWTH DES ENERG FUEL Environ. Sci. Technol. Environ. Sci. Technol. Lett. Eur. J. Inorg. Chem. IND ENG CHEM RES Inorg. Chem. J. Agric. Food. Chem. J. Chem. Eng. Data J. Chem. Educ. J. Chem. Inf. Model. J. Chem. Theory Comput. J. Med. Chem. J. Nat. Prod. J PROTEOME RES J. Am. Chem. Soc. LANGMUIR MACROMOLECULES Mol. Pharmaceutics Nano Lett. Org. Lett. ORG PROCESS RES DEV ORGANOMETALLICS J. Org. Chem. J. Phys. Chem. J. Phys. Chem. A J. Phys. Chem. B J. Phys. Chem. C J. Phys. Chem. Lett. Analyst Anal. Methods Biomater. Sci. Catal. Sci. Technol. Chem. Commun. Chem. Soc. Rev. CHEM EDUC RES PRACT CRYSTENGCOMM Dalton Trans. Energy Environ. Sci. ENVIRON SCI-NANO ENVIRON SCI-PROC IMP ENVIRON SCI-WAT RES Faraday Discuss. Food Funct. Green Chem. Inorg. Chem. Front. Integr. Biol. J. Anal. At. Spectrom. J. Mater. Chem. A J. Mater. Chem. B J. Mater. Chem. C Lab Chip Mater. Chem. Front. Mater. Horiz. MEDCHEMCOMM Metallomics Mol. Biosyst. Mol. Syst. Des. Eng. Nanoscale Nanoscale Horiz. Nat. Prod. Rep. New J. Chem. Org. Biomol. Chem. Org. Chem. Front. PHOTOCH PHOTOBIO SCI PCCP Polym. Chem.
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
0
微信
客服QQ
Book学术公众号 扫码关注我们
反馈
×
意见反馈
请填写您的意见或建议
请填写您的手机或邮箱
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
Book学术官方微信
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术
文献互助 智能选刊 最新文献 互助须知 联系我们:info@booksci.cn
Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。
Copyright © 2023 Book学术 All rights reserved.
ghs 京公网安备 11010802042870号 京ICP备2023020795号-1