首页 > 最新文献

Gadjah Mada international journal of business最新文献

英文 中文
A Test of Positive Feedback Trading among Foreign Portfolio Investors in Nigeria 尼日利亚外国投资组合投资者正反馈交易测试
IF 0.7 Q3 Business, Management and Accounting Pub Date : 2023-09-05 DOI: 10.22146/gamaijb.69984
R. Abdulkadir
It has been established in the literature that the trading behavior of international investors may increase market vulnerability, especially for emerging markets. Consequently, this study examines whether positive feedback trading exists in the Nigerian stock market. Both descriptive and inferential analyses are carried out on monthly data covering the period 2013 to 2020.  Specifically, the ARDL bounds testing approach is employed. Findings indicate that positive feedback trading exists in the market, as stock returns have positive and significant influence on foreign portfolio inflows. The results further show that this trading pattern becomes more prominent with rising economic growth. The findings again reveal that the exchange rate and the interest rate explain the foreign portfolio inflows in the Nigerian market. The study’s outcomes lend support for the pull theory in explaining the foreign portfolio inflow. However, no evidence is found in support of the push theory, as an explanation for the foreign portfolio inflow as the “OPEC basket crude oil price” is insignificant. It is thereby recommended that regulators should adopt measures that will help foreign investors to be better informed about the Nigerian market, in order to reduce their positive feedback trading behavior. Moreso, there is a need for the government to put in place policies targeted toward enhancing the growth of the stock market and the economy. In this way, the negative impact of such trading behavior will be minimal, as short-term trading by foreign investors will be reduced and the foreign portfolio inflows will be sustainable.
文献中已经证实,国际投资者的交易行为可能会增加市场的脆弱性,尤其是对新兴市场而言。因此,本研究考察了尼日利亚股市是否存在正反馈交易。对2013年至2020年期间的月度数据进行了描述性和推断性分析。具体而言,采用了ARDL边界测试方法。研究结果表明,市场上存在正反馈交易,因为股票回报对外国投资组合流入有积极而显著的影响。研究结果进一步表明,这种交易模式随着经济增长而更加突出。研究结果再次表明,汇率和利率解释了外国投资组合流入尼日利亚市场的原因。该研究的结果为拉动理论解释外国投资组合流入提供了支持。然而,没有证据支持推动理论,因为将外国投资组合流入解释为“欧佩克篮子原油价格”是微不足道的。因此,建议监管机构采取措施,帮助外国投资者更好地了解尼日利亚市场,以减少他们的正反馈交易行为。此外,政府有必要制定旨在促进股市和经济增长的政策。这样,这种交易行为的负面影响将最小化,因为外国投资者的短期交易将减少,外国投资组合流入将是可持续的。
{"title":"A Test of Positive Feedback Trading among Foreign Portfolio Investors in Nigeria","authors":"R. Abdulkadir","doi":"10.22146/gamaijb.69984","DOIUrl":"https://doi.org/10.22146/gamaijb.69984","url":null,"abstract":"It has been established in the literature that the trading behavior of international investors may increase market vulnerability, especially for emerging markets. Consequently, this study examines whether positive feedback trading exists in the Nigerian stock market. Both descriptive and inferential analyses are carried out on monthly data covering the period 2013 to 2020.  Specifically, the ARDL bounds testing approach is employed. Findings indicate that positive feedback trading exists in the market, as stock returns have positive and significant influence on foreign portfolio inflows. The results further show that this trading pattern becomes more prominent with rising economic growth. The findings again reveal that the exchange rate and the interest rate explain the foreign portfolio inflows in the Nigerian market. The study’s outcomes lend support for the pull theory in explaining the foreign portfolio inflow. However, no evidence is found in support of the push theory, as an explanation for the foreign portfolio inflow as the “OPEC basket crude oil price” is insignificant. It is thereby recommended that regulators should adopt measures that will help foreign investors to be better informed about the Nigerian market, in order to reduce their positive feedback trading behavior. Moreso, there is a need for the government to put in place policies targeted toward enhancing the growth of the stock market and the economy. In this way, the negative impact of such trading behavior will be minimal, as short-term trading by foreign investors will be reduced and the foreign portfolio inflows will be sustainable.","PeriodicalId":54086,"journal":{"name":"Gadjah Mada international journal of business","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48487008","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Financial Distress and Audit Report Lags: An Empirical Study in Korea 财务困境与审计报告滞后:韩国的实证研究
IF 0.7 Q3 Business, Management and Accounting Pub Date : 2023-09-05 DOI: 10.22146/gamaijb.72251
Jihwan Choi, Hyung Ju Park
This study examines the association between a firm’s financial distress and audit report lags. Through this analysis, we intend to reveal whether auditors consider theclients’ financial distress when performing external audits. This study employs 2,786 firmyear observations from 2011 to 2018. The sample of this study consists of companies listedon the Korea Composite Stock Price Index (KOSPI) and the Korea Securities Dealers Automated Quotation (KOSDAQ). We perform OLS regression analysis to test our hypothesis. The OLS regression analysis is conducted through the SAS and STATA programs.We find that there is a significant and positive association between financial distress andaudit report lags. The audit report lags increase as the likelihood of clients’ financial distress increases. The results indicate that audits take different amounts of audit effort whenauditors consider financial distress as a business risk when they conduct audits. In otherwords, we provide evidence that auditors increase the amount of audit effort when thelikelihood of clients’ financial distress is high. In the absence of studies on how externalauditors respond to audited firms' financial distress, this study analyzes whether externalauditors change their audit efforts by assessing the audited firms' financial distress. Second, the empirical result that external auditors actually follow the guidelines related tobusiness risk and financial distress specified in the Korean Auditing Standards supportsthe effectiveness of the business risk-related regulations specified in the Korean AuditingStandards
这项研究考察了一家公司的财务困境与审计报告滞后之间的关系。通过这一分析,我们打算揭示审计师在进行外部审计时是否考虑到客户的财务困境。本研究采用了2011年至2018年的2786个财年观测数据。本研究的样本包括韩国综合股价指数(KOSPI)和韩国证券交易商自动报价(KOSDAQ)上的公司。我们进行OLS回归分析来检验我们的假设。OLS回归分析是通过SAS和STATA程序进行的。我们发现,财务困境与审计报告滞后之间存在显著的正相关关系。审计报告滞后于客户财务困境可能性的增加。结果表明,当审计师在进行审计时将财务困境视为业务风险时,审计需要不同的审计工作量。换句话说,我们提供的证据表明,当客户财务困境的可能性很高时,审计师会增加审计工作量。在没有关于外部审计师如何应对被审计公司财务困境的研究的情况下,本研究分析了外部审计师是否通过评估被审计公司的财务困境来改变审计工作。其次,外部审计师实际遵循《韩国审计准则》中规定的与商业风险和财务困境相关的准则的实证结果支持了《韩国审计标准》中规定商业风险相关规定的有效性
{"title":"Financial Distress and Audit Report Lags: An Empirical Study in Korea","authors":"Jihwan Choi, Hyung Ju Park","doi":"10.22146/gamaijb.72251","DOIUrl":"https://doi.org/10.22146/gamaijb.72251","url":null,"abstract":"This study examines the association between a firm’s financial distress and audit report lags. Through this analysis, we intend to reveal whether auditors consider theclients’ financial distress when performing external audits. This study employs 2,786 firmyear observations from 2011 to 2018. The sample of this study consists of companies listedon the Korea Composite Stock Price Index (KOSPI) and the Korea Securities Dealers Automated Quotation (KOSDAQ). We perform OLS regression analysis to test our hypothesis. The OLS regression analysis is conducted through the SAS and STATA programs.We find that there is a significant and positive association between financial distress andaudit report lags. The audit report lags increase as the likelihood of clients’ financial distress increases. The results indicate that audits take different amounts of audit effort whenauditors consider financial distress as a business risk when they conduct audits. In otherwords, we provide evidence that auditors increase the amount of audit effort when thelikelihood of clients’ financial distress is high. In the absence of studies on how externalauditors respond to audited firms' financial distress, this study analyzes whether externalauditors change their audit efforts by assessing the audited firms' financial distress. Second, the empirical result that external auditors actually follow the guidelines related tobusiness risk and financial distress specified in the Korean Auditing Standards supportsthe effectiveness of the business risk-related regulations specified in the Korean AuditingStandards","PeriodicalId":54086,"journal":{"name":"Gadjah Mada international journal of business","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44211617","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Does Government Accounting Information Matter to Gain Votes? Evidence from Local Elections in Indonesia 政府会计信息对获得选票有影响吗?来自印度尼西亚地方选举的证据
IF 0.7 Q3 Business, Management and Accounting Pub Date : 2023-09-05 DOI: 10.22146/gamaijb.64668
Dyah Purwanti
Voting decisions have become a strategic tool to analyze whether voters consider an incumbent's economic policies make it worthwhile re-electing the incumbent. If a strong correlation between the information on economic policies and the election results could be proved, evidence would thus be found that government accounting captures data on the attributes of government finances, consistent with the information incorporated by constituents in their voting decisions. This study investigates the association between government accounting information and local election outcomes and observes two regional government clusters that held local elections in 2017 and 2018, in which 198 incumbents ran for office again. By employing regression analysis, this study finds that several accounting information items impact the vote acquisition of the incumbents. The specific finding is that budget accounting information has a more decisive influence on votes for the incumbents than financial accounting information does. The result implies budgetary accounting information that represents service performance is beneficial for gaining votes. The limitation that should be considered is the emphasis on the assumption of voter rationality, in which the voters accumulate performance information on the incumbents for their voting decisions. It is highly improbable that voters will allocate time to collecting and reading government financial statements on purpose.
投票决定已成为分析选民是否认为现任总统的经济政策值得连任的战略工具。如果能够证明经济政策信息与选举结果之间有很强的相关性,那么就会发现有证据表明,政府会计记录了政府财政属性的数据,与选民在投票决定中纳入的信息一致。本研究调查了政府会计信息与地方选举结果之间的关系,并观察了2017年和2018年举行地方选举的两个地区政府集群,其中198名现任者再次竞选。通过回归分析,本研究发现,几个会计信息项目影响在职者的选票获取。具体的发现是,预算会计信息比财务会计信息对现任者的投票更有决定性的影响。结果表明,代表服务绩效的预算会计信息有利于获得选票。应该考虑的限制是强调选民理性的假设,即选民为其投票决定积累现任者的表现信息。选民不太可能有目的地分配时间收集和阅读政府财务报表。
{"title":"Does Government Accounting Information Matter to Gain Votes? Evidence from Local Elections in Indonesia","authors":"Dyah Purwanti","doi":"10.22146/gamaijb.64668","DOIUrl":"https://doi.org/10.22146/gamaijb.64668","url":null,"abstract":"Voting decisions have become a strategic tool to analyze whether voters consider an incumbent's economic policies make it worthwhile re-electing the incumbent. If a strong correlation between the information on economic policies and the election results could be proved, evidence would thus be found that government accounting captures data on the attributes of government finances, consistent with the information incorporated by constituents in their voting decisions. This study investigates the association between government accounting information and local election outcomes and observes two regional government clusters that held local elections in 2017 and 2018, in which 198 incumbents ran for office again. By employing regression analysis, this study finds that several accounting information items impact the vote acquisition of the incumbents. The specific finding is that budget accounting information has a more decisive influence on votes for the incumbents than financial accounting information does. The result implies budgetary accounting information that represents service performance is beneficial for gaining votes. The limitation that should be considered is the emphasis on the assumption of voter rationality, in which the voters accumulate performance information on the incumbents for their voting decisions. It is highly improbable that voters will allocate time to collecting and reading government financial statements on purpose.","PeriodicalId":54086,"journal":{"name":"Gadjah Mada international journal of business","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45741286","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
A Comparison of Financial Well-Being and Its Antecedents Across Different Employment Categories in Malaysia 马来西亚不同就业类别的财务状况及其影响因素比较
IF 0.7 Q3 Business, Management and Accounting Pub Date : 2023-09-05 DOI: 10.22146/gamaijb.73947
Nurul Shahnaz Mahdzan, Mohd Edil Abd. Sukor, Rozaimah Zainudin, F. Zainir, Wan Marhaini Wan Ahmad
This study compares the level of financial well-being (FWB) and its antecedents(financial stress, financial behaviour, financial literacy, and the internal locus of control(LOC)) across individuals of different employment categories in Malaysia. Second, it investigates the relationship between those antecedents and FWB and compares the differences in the strength. Data were collected from 1,867 respondents from four employmentgroups using a questionnaire-based survey. Descriptive statistics and analysis of variance (ANOVA) were conducted to achieve the first research objective, and ordinary leastsquares (OLS) regression was used to achieve the second research objective. The resultsindicate that FWB and its antecedents of Malaysian employees vary considerably acrossemployment categories. The FWB of the unemployed and private-sector workers is significantly lower than their government sector and self-employed counterparts. Financialstress, financial behavior, and an internal LOC are the most determinative of employees’FWB, however, they have varying degrees of impact across different employment categories. The results relate to employers and policymakers in formulating strategies to promotehigher FWB among Malaysian employees, based on their employment categories.
本研究比较了马来西亚不同就业类别个人的财务福祉(FWB)水平及其前因(财务压力、财务行为、财务素养和内部控制点(LOC))。其次,本研究考察了这些前词与FWB之间的关系,并比较了强度的差异。数据是通过问卷调查从四个就业群体的1867名受访者中收集的。采用描述性统计和方差分析(ANOVA)实现第一个研究目标,采用普通最小二乘(OLS)回归实现第二个研究目标。结果表明,马来西亚雇员的FWB及其前词在不同的就业类别中差异很大。失业和私营部门工人的FWB明显低于政府部门和自营职业者。财务压力、财务行为和内部LOC是员工fwb的最决定性因素,然而,它们在不同的就业类别中有不同程度的影响。结果与雇主和政策制定者制定战略有关,以促进马来西亚雇员根据其就业类别提高FWB。
{"title":"A Comparison of Financial Well-Being and Its Antecedents Across Different Employment Categories in Malaysia","authors":"Nurul Shahnaz Mahdzan, Mohd Edil Abd. Sukor, Rozaimah Zainudin, F. Zainir, Wan Marhaini Wan Ahmad","doi":"10.22146/gamaijb.73947","DOIUrl":"https://doi.org/10.22146/gamaijb.73947","url":null,"abstract":"This study compares the level of financial well-being (FWB) and its antecedents(financial stress, financial behaviour, financial literacy, and the internal locus of control(LOC)) across individuals of different employment categories in Malaysia. Second, it investigates the relationship between those antecedents and FWB and compares the differences in the strength. Data were collected from 1,867 respondents from four employmentgroups using a questionnaire-based survey. Descriptive statistics and analysis of variance (ANOVA) were conducted to achieve the first research objective, and ordinary leastsquares (OLS) regression was used to achieve the second research objective. The resultsindicate that FWB and its antecedents of Malaysian employees vary considerably acrossemployment categories. The FWB of the unemployed and private-sector workers is significantly lower than their government sector and self-employed counterparts. Financialstress, financial behavior, and an internal LOC are the most determinative of employees’FWB, however, they have varying degrees of impact across different employment categories. The results relate to employers and policymakers in formulating strategies to promotehigher FWB among Malaysian employees, based on their employment categories.","PeriodicalId":54086,"journal":{"name":"Gadjah Mada international journal of business","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42037533","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Effect of Push, Pull, and Mooring Factors on Customers’ Switching Intention to Green Cosmetics 推动、拉动和系泊因素对顾客转向绿色化妆品意愿的影响
IF 0.7 Q3 Business, Management and Accounting Pub Date : 2023-09-05 DOI: 10.22146/gamaijb.69863
Asri Sekar Mawar Firdausi, Basu Swahtha Dharmmesta
Nowadays, consumption patterns concern consumers since they have negative impacts on environmental sustainability. Marketers have conducted some efforts to create eco-friendly products. This condition has caused research into green marketing to grow significantly. Various studies have been conducted to examine consumers' behavior intentions toward green products. However, the theory applied to explain the phenomenon still has the potential to be developed. Thus, in this study, the researchers examine the consumers' switching intention from conventional cosmetics to green cosmetics, by applying the migration theory and the push-pull-mooring framework. The push factors are explained by the dissatisfaction variable and the low-quality variable. The alternative attractiveness variable explains the pull factor. Meanwhile, the mooring factors are explained by variety-seeking and the unfavorable subjective norm variables. PLS-SEM is used to analyze 198 consumers of conventional cosmetics. The results indicate that the pull factor is the main factor that supports the consumers' switching intention to green cosmetics, and the second is the push factor. Furthermore, the mooring factors are proven to moderate the effect of the pull factor on consumers' switching intention. On the other hand, the mooring factors are not shown to moderate the influence of the push factors on the consumers' switching intention.
如今,消费者关注消费模式,因为它们对环境可持续性有负面影响。营销人员已经做出了一些努力来创造环保产品。这种情况使得对绿色营销的研究显著增长。已经进行了各种研究来检验消费者对绿色产品的行为意图。然而,用于解释这一现象的理论仍有发展的潜力。因此,在本研究中,研究人员运用迁移理论和推拉系泊框架,考察了消费者从传统化妆品向绿色化妆品的转换意向。推送因素由不满意变量和低质量变量来解释。另一个吸引力变量解释了拉动因素。同时,用求变和不利的主观常模变量来解释系泊因素。利用PLS-SEM对198名传统化妆品消费者进行了分析。结果表明,拉动因素是支持消费者转向绿色化妆品的主要因素,其次是推动因素。此外,系泊因素被证明可以缓和拉动因素对消费者转换意愿的影响。另一方面,系泊因素并不能缓和推送因素对消费者转换意愿的影响。
{"title":"The Effect of Push, Pull, and Mooring Factors on Customers’ Switching Intention to Green Cosmetics","authors":"Asri Sekar Mawar Firdausi, Basu Swahtha Dharmmesta","doi":"10.22146/gamaijb.69863","DOIUrl":"https://doi.org/10.22146/gamaijb.69863","url":null,"abstract":"Nowadays, consumption patterns concern consumers since they have negative impacts on environmental sustainability. Marketers have conducted some efforts to create eco-friendly products. This condition has caused research into green marketing to grow significantly. Various studies have been conducted to examine consumers' behavior intentions toward green products. However, the theory applied to explain the phenomenon still has the potential to be developed. Thus, in this study, the researchers examine the consumers' switching intention from conventional cosmetics to green cosmetics, by applying the migration theory and the push-pull-mooring framework. The push factors are explained by the dissatisfaction variable and the low-quality variable. The alternative attractiveness variable explains the pull factor. Meanwhile, the mooring factors are explained by variety-seeking and the unfavorable subjective norm variables. PLS-SEM is used to analyze 198 consumers of conventional cosmetics. The results indicate that the pull factor is the main factor that supports the consumers' switching intention to green cosmetics, and the second is the push factor. Furthermore, the mooring factors are proven to moderate the effect of the pull factor on consumers' switching intention. On the other hand, the mooring factors are not shown to moderate the influence of the push factors on the consumers' switching intention.","PeriodicalId":54086,"journal":{"name":"Gadjah Mada international journal of business","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46673906","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Is Service with a Smile Enough to Satisfy Customers? Sincere and Insincere Smiles via Video and Vignette 微笑服务足以让顾客满意吗?真诚和不真诚的微笑通过视频和小插曲
IF 0.7 Q3 Business, Management and Accounting Pub Date : 2023-05-02 DOI: 10.22146/gamaijb.46227
Resekiani Mas Bakar, Fitriani Ayu, Lukman Nadjamuddin
The current service trend does not merely involve face-to-face interactions, including smiling (high-contact-service) by service employees, but also using methods such as texting (low-contact service). Sincere and insincere smile studies have used a method involving dynamic (videos) and static stimuli (photographs). However, research into the different types of smiles is still limited to methods using a vignette. This study aims to examine the effect of the type of smile on customer satisfaction using a vignette and video. A total of 139 people participated in 2 (smile: sincere versus insincere) x 2 (media: vignette versus video) groups. The study found that there is an influence from the type of smile on customer satisfaction. A sincere smile using video produces greater customer satisfaction than using a vignette does, because the emotional contagion process through video is more real than it is through a vignette. The interesting finding from this study is that there is a gap in the insincere smile condition between using video and a vignette. The dissatisfaction of customers is greater when served with an insincere smile by text (vignette), compared with a face-to-face interaction by video. Video could only capture the muscle movement on a person’s cheeks (zygomaticus major), but it could not see the muscle wrinkles formed around the eyes (orbicularis oculi), compared to a vignette. This study implies that although the standard operational procedure (SOP) for service demands friendliness, a customer can feel whether a server’s smile is genuine or fake. The customer’s dissatisfaction toward an insincere smile will be higher with a low-contact service using text than a high-contact service with video.
目前的服务趋势不仅包括面对面的互动,包括服务员工的微笑(高接触服务),还包括使用短信(低接触服务)等方法。真诚和不真诚的微笑研究使用了一种包括动态(视频)和静态刺激(照片)的方法。然而,对不同类型微笑的研究仍然局限于使用小插曲的方法。本研究旨在通过小插曲和视频来检验微笑类型对客户满意度的影响。共有139人参加了2个(微笑:真诚与不真诚)x2个(媒体:小插曲与视频)小组。研究发现,微笑的类型对顾客满意度有影响。使用视频真诚的微笑比使用小插曲更能让客户满意,因为通过视频的情感传染过程比通过小插曲更真实。这项研究的有趣发现是,在使用视频和小插曲之间,不真诚的微笑状态存在差距。与通过视频进行面对面的互动相比,通过短信(小插曲)提供不真诚的微笑时,顾客的不满更大。视频只能捕捉到一个人脸颊(颧骨大肌)的肌肉运动,但与小插曲相比,它看不到眼睛周围形成的肌肉皱纹(眼轮匝肌)。这项研究表明,尽管服务的标准操作程序(SOP)要求友好,但客户可以感受到服务员的微笑是真是假。与使用视频的高接触服务相比,使用文本的低接触服务会让客户对不真诚的微笑更加不满。
{"title":"Is Service with a Smile Enough to Satisfy Customers? Sincere and Insincere Smiles via Video and Vignette","authors":"Resekiani Mas Bakar, Fitriani Ayu, Lukman Nadjamuddin","doi":"10.22146/gamaijb.46227","DOIUrl":"https://doi.org/10.22146/gamaijb.46227","url":null,"abstract":"The current service trend does not merely involve face-to-face interactions, including smiling (high-contact-service) by service employees, but also using methods such as texting (low-contact service). Sincere and insincere smile studies have used a method involving dynamic (videos) and static stimuli (photographs). However, research into the different types of smiles is still limited to methods using a vignette. This study aims to examine the effect of the type of smile on customer satisfaction using a vignette and video. A total of 139 people participated in 2 (smile: sincere versus insincere) x 2 (media: vignette versus video) groups. The study found that there is an influence from the type of smile on customer satisfaction. A sincere smile using video produces greater customer satisfaction than using a vignette does, because the emotional contagion process through video is more real than it is through a vignette. The interesting finding from this study is that there is a gap in the insincere smile condition between using video and a vignette. The dissatisfaction of customers is greater when served with an insincere smile by text (vignette), compared with a face-to-face interaction by video. Video could only capture the muscle movement on a person’s cheeks (zygomaticus major), but it could not see the muscle wrinkles formed around the eyes (orbicularis oculi), compared to a vignette. This study implies that although the standard operational procedure (SOP) for service demands friendliness, a customer can feel whether a server’s smile is genuine or fake. The customer’s dissatisfaction toward an insincere smile will be higher with a low-contact service using text than a high-contact service with video.","PeriodicalId":54086,"journal":{"name":"Gadjah Mada international journal of business","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2023-05-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43967129","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Impact of Information Sharing and Inventory Management Practices on Firms’ Performance in Supply Chain Practices 信息共享和库存管理实践对企业供应链实践绩效的影响
IF 0.7 Q3 Business, Management and Accounting Pub Date : 2023-05-02 DOI: 10.22146/gamaijb.69616
D. Gebisa
This study’s aim is to conduct an empirical investigation of the impact of supply chain practices on firm performance. The prime objective of the paper is to study the impact of information-sharing practices and inventory management on firm performance. To realize the specified objective of the study, data were gathered from 170 individuals who are familiar with the supply chain practices of the companies and analyzed using structural equation modeling (SEM). The result shows a significant direct and indirect effect of information sharing and inventory management practices on firm performance. Generally, the results show that higher information-sharing practices and better inventory management practices lead to greater firm performance; and higher information-sharing leads to improved inventory management, which in turn leads to greater firm performance. Theoretically, the result provides evidence of the effects of information sharing and inventory management on the supply chain practices’ performance in a firm. The managerial implications of the results are enhancing information sharing and inventory management practices by adopting, internalizing, and building information technology into all the business operations to enhance information sharing and inventory management practices to enhance firm performance.
本研究的目的是对供应链实践对企业绩效的影响进行实证调查。本文的主要目的是研究信息共享实践和库存管理对企业绩效的影响。为了实现研究的特定目标,从170名熟悉公司供应链实践的个人中收集数据,并使用结构方程建模(SEM)进行分析。结果表明,信息共享和库存管理实践对企业绩效有显著的直接和间接影响。总体而言,研究结果表明,更高的信息共享实践和更好的库存管理实践会带来更高的企业绩效;更高的信息共享可以改善库存管理,进而提高企业绩效。从理论上讲,该结果为信息共享和库存管理对企业供应链实践绩效的影响提供了证据。该成果的管理意义是通过在所有业务中采用、内化和构建信息技术,加强信息共享和库存管理做法,以提高公司业绩,从而加强信息共享与库存管理做法。
{"title":"The Impact of Information Sharing and Inventory Management Practices on Firms’ Performance in Supply Chain Practices","authors":"D. Gebisa","doi":"10.22146/gamaijb.69616","DOIUrl":"https://doi.org/10.22146/gamaijb.69616","url":null,"abstract":"This study’s aim is to conduct an empirical investigation of the impact of supply chain practices on firm performance. The prime objective of the paper is to study the impact of information-sharing practices and inventory management on firm performance. To realize the specified objective of the study, data were gathered from 170 individuals who are familiar with the supply chain practices of the companies and analyzed using structural equation modeling (SEM). The result shows a significant direct and indirect effect of information sharing and inventory management practices on firm performance. Generally, the results show that higher information-sharing practices and better inventory management practices lead to greater firm performance; and higher information-sharing leads to improved inventory management, which in turn leads to greater firm performance. Theoretically, the result provides evidence of the effects of information sharing and inventory management on the supply chain practices’ performance in a firm. The managerial implications of the results are enhancing information sharing and inventory management practices by adopting, internalizing, and building information technology into all the business operations to enhance information sharing and inventory management practices to enhance firm performance.","PeriodicalId":54086,"journal":{"name":"Gadjah Mada international journal of business","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2023-05-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46557811","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
CEO Type and Earnings Management to Avoid Loss or Earnings Decreases: Evidence from South Korea CEO类型与盈余管理避免亏损或盈余减少:来自韩国的证据
IF 0.7 Q3 Business, Management and Accounting Pub Date : 2023-05-02 DOI: 10.22146/gamaijb.72880
Kyunga Na, Yun-jeong Lee, Hagyeong Yu
This study examines the relations between the CEO type (owner CEO vs. professional CEO) and earnings management over 9,266 firm-years from 2011 to 2020 in Korea. Two earnings management measures, accrual management and real activity management (abnormal cash flow from operations, abnormal production cost, and abnormal discretionary expense), are considered as means to avoid reporting losses or earnings decreases. We partition the sample into two groups based on the type of CEO (owner CEO vs. professional CEO) and investigate whether earnings management is used for achieving earnings targets (small profit or small earnings increases) for each group. We find all earnings management measures are significant at the 5% level or better in the direction of aggressive earnings management in the owner CEO sample, while all but one measure (abnormal production cost) are insignificant in the professional CEO sample. Our findings suggest that an owner CEO is more likely to manage earnings to achieve small profit or small earnings increases compared to a professional CEO.
本研究考察了2011年至2020年韩国9266家公司的CEO类型(所有者CEO与职业CEO)与盈余管理之间的关系。两种盈余管理措施,权责发生制管理和实际活动管理(经营产生的异常现金流、异常生产成本和异常可自由支配费用),被认为是避免报告亏损或盈余减少的手段。我们根据首席执行官的类型将样本分为两组(所有者首席执行官与专业首席执行官),并调查盈余管理是否用于实现每组的盈余目标(小幅利润或小幅收益增长)。我们发现,在所有者CEO样本中,所有盈余管理指标在5%或更好的水平上都是显著的,而在专业CEO样本中除一项指标(异常生产成本)外,其他所有指标都是不显著的。我们的研究结果表明,与专业CEO相比,所有者CEO更有可能管理收益以实现小幅利润或小幅收益增长。
{"title":"CEO Type and Earnings Management to Avoid Loss or Earnings Decreases: Evidence from South Korea","authors":"Kyunga Na, Yun-jeong Lee, Hagyeong Yu","doi":"10.22146/gamaijb.72880","DOIUrl":"https://doi.org/10.22146/gamaijb.72880","url":null,"abstract":"This study examines the relations between the CEO type (owner CEO vs. professional CEO) and earnings management over 9,266 firm-years from 2011 to 2020 in Korea. Two earnings management measures, accrual management and real activity management (abnormal cash flow from operations, abnormal production cost, and abnormal discretionary expense), are considered as means to avoid reporting losses or earnings decreases. We partition the sample into two groups based on the type of CEO (owner CEO vs. professional CEO) and investigate whether earnings management is used for achieving earnings targets (small profit or small earnings increases) for each group. We find all earnings management measures are significant at the 5% level or better in the direction of aggressive earnings management in the owner CEO sample, while all but one measure (abnormal production cost) are insignificant in the professional CEO sample. Our findings suggest that an owner CEO is more likely to manage earnings to achieve small profit or small earnings increases compared to a professional CEO.","PeriodicalId":54086,"journal":{"name":"Gadjah Mada international journal of business","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2023-05-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47242892","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Improving Entrepreneurial Satisfaction Through Creativity and Intellectual Agility-Resonance: Evidence from Indonesia 通过创造力和智力敏捷性提高企业家满意度——共振:来自印度尼西亚的证据
IF 0.7 Q3 Business, Management and Accounting Pub Date : 2023-05-02 DOI: 10.22146/gamaijb.69387
Roymon Panjaitan, Echan Adam, Muhammad Hasan
Entrepreneurship is a personality attribute that enables a person to discover resources passionately through a combination of new strategies to generate significant market value. Therefore, this research aims to examine the importance of the intellectual agility-resonance of businesses in all industrial sectors in Indonesia. Quantitative data were collected from 303 small and medium-sized micro-enterprises and analyzed using SEM-PLS line analysis. The result showed that the intellectual agility-resonance of entrepreneurial creativity increases satisfaction. Furthermore, empirical research on aspects like psychological well-being, financial optimism, job risks, and outcomes show what can be achieved through intellectual agility-resonance. Theoretically, entrepreneurial creativity is an intellectuality that comes from the dimension of the source of competitive excellence.
企业家精神是一种人格属性,它使一个人能够通过新策略的组合热情地发现资源,从而产生显著的市场价值。因此,本研究旨在考察印度尼西亚所有工业部门中企业的智力敏捷性共鸣的重要性。本文收集了303家中小微企业的定量数据,采用SEM-PLS线分析法进行分析。结果表明,创业创造力的智力敏捷性共振增加了满意度。此外,对心理健康、财务乐观、工作风险和结果等方面的实证研究表明,通过智力敏捷性共鸣可以实现什么。从理论上讲,创业创造力是一种来自竞争优势来源维度的智力。
{"title":"Improving Entrepreneurial Satisfaction Through Creativity and Intellectual Agility-Resonance: Evidence from Indonesia","authors":"Roymon Panjaitan, Echan Adam, Muhammad Hasan","doi":"10.22146/gamaijb.69387","DOIUrl":"https://doi.org/10.22146/gamaijb.69387","url":null,"abstract":"Entrepreneurship is a personality attribute that enables a person to discover resources passionately through a combination of new strategies to generate significant market value. Therefore, this research aims to examine the importance of the intellectual agility-resonance of businesses in all industrial sectors in Indonesia. Quantitative data were collected from 303 small and medium-sized micro-enterprises and analyzed using SEM-PLS line analysis. The result showed that the intellectual agility-resonance of entrepreneurial creativity increases satisfaction. Furthermore, empirical research on aspects like psychological well-being, financial optimism, job risks, and outcomes show what can be achieved through intellectual agility-resonance. Theoretically, entrepreneurial creativity is an intellectuality that comes from the dimension of the source of competitive excellence.","PeriodicalId":54086,"journal":{"name":"Gadjah Mada international journal of business","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2023-05-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47183676","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Gambler’s Fallacy, the Halo Effect, and the Familiarity Effect Based on Risk Profile: Bullish and Bearish Market in Indonesia Stock Exchange 基于风险特征的赌徒谬误、光环效应与熟悉效应:印尼证券交易所的牛市与熊市
IF 0.7 Q3 Business, Management and Accounting Pub Date : 2023-05-02 DOI: 10.22146/gamaijb.64801
P. A. Mahadwartha, F. Ismiyanti, Zunairoh Zunairoh
This study tests three behavioral biases: the gambler’s fallacy, the halo effect, and the familiarity effect. The novelty is the behavioral bias in bullish and bearish markets, based on different investors’ risk profiles. The questionnaire used a Likert scale. This study argues that bullish and bearish markets, and different risk profiles, affect investors’ behavioral bias. The gambler’s fallacy occurs when markets are bullish and partially when markets are bearish. The halo effect without risk profile does not occur in either market, and the familiarity effect occurs in both markets. Investors with a very conservative risk profile will experience behavioral bias, especially the gambler’s fallacy and the familiarity effect, with bullish and bearish markets. Investors with a conservative risk profile will partially experience the halo effect in bullish markets.
本研究测试了三种行为偏差:赌徒谬误、光环效应和熟悉效应。新颖之处在于,在看涨和看跌市场中,基于不同投资者风险状况的行为偏差。问卷采用李克特量表。本研究认为,牛市和熊市以及不同的风险状况会影响投资者的行为偏差。赌徒谬误发生在市场看涨时,部分发生在市场看跌时。没有风险概况的光环效应在两个市场都不存在,而熟悉效应在两个市场都存在。风险偏好非常保守的投资者会对看涨和看跌市场产生行为偏差,尤其是赌徒谬误和熟悉效应。在看涨市场中,风险偏好保守的投资者将部分体验到光环效应。
{"title":"The Gambler’s Fallacy, the Halo Effect, and the Familiarity Effect Based on Risk Profile: Bullish and Bearish Market in Indonesia Stock Exchange","authors":"P. A. Mahadwartha, F. Ismiyanti, Zunairoh Zunairoh","doi":"10.22146/gamaijb.64801","DOIUrl":"https://doi.org/10.22146/gamaijb.64801","url":null,"abstract":"This study tests three behavioral biases: the gambler’s fallacy, the halo effect, and the familiarity effect. The novelty is the behavioral bias in bullish and bearish markets, based on different investors’ risk profiles. The questionnaire used a Likert scale. This study argues that bullish and bearish markets, and different risk profiles, affect investors’ behavioral bias. The gambler’s fallacy occurs when markets are bullish and partially when markets are bearish. The halo effect without risk profile does not occur in either market, and the familiarity effect occurs in both markets. Investors with a very conservative risk profile will experience behavioral bias, especially the gambler’s fallacy and the familiarity effect, with bullish and bearish markets. Investors with a conservative risk profile will partially experience the halo effect in bullish markets.","PeriodicalId":54086,"journal":{"name":"Gadjah Mada international journal of business","volume":null,"pages":null},"PeriodicalIF":0.7,"publicationDate":"2023-05-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41413352","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
期刊
Gadjah Mada international journal of business
全部 Acc. Chem. Res. ACS Applied Bio Materials ACS Appl. Electron. Mater. ACS Appl. Energy Mater. ACS Appl. Mater. Interfaces ACS Appl. Nano Mater. ACS Appl. Polym. Mater. ACS BIOMATER-SCI ENG ACS Catal. ACS Cent. Sci. ACS Chem. Biol. ACS Chemical Health & Safety ACS Chem. Neurosci. ACS Comb. Sci. ACS Earth Space Chem. ACS Energy Lett. ACS Infect. Dis. ACS Macro Lett. ACS Mater. Lett. ACS Med. Chem. Lett. ACS Nano ACS Omega ACS Photonics ACS Sens. ACS Sustainable Chem. Eng. ACS Synth. Biol. Anal. Chem. BIOCHEMISTRY-US Bioconjugate Chem. BIOMACROMOLECULES Chem. Res. Toxicol. Chem. Rev. Chem. Mater. CRYST GROWTH DES ENERG FUEL Environ. Sci. Technol. Environ. Sci. Technol. Lett. Eur. J. Inorg. Chem. IND ENG CHEM RES Inorg. Chem. J. Agric. Food. Chem. J. Chem. Eng. Data J. Chem. Educ. J. Chem. Inf. Model. J. Chem. Theory Comput. J. Med. Chem. J. Nat. Prod. J PROTEOME RES J. Am. Chem. Soc. LANGMUIR MACROMOLECULES Mol. Pharmaceutics Nano Lett. Org. Lett. ORG PROCESS RES DEV ORGANOMETALLICS J. Org. Chem. J. Phys. Chem. J. Phys. Chem. A J. Phys. Chem. B J. Phys. Chem. C J. Phys. Chem. Lett. Analyst Anal. Methods Biomater. Sci. Catal. Sci. Technol. Chem. Commun. Chem. Soc. Rev. CHEM EDUC RES PRACT CRYSTENGCOMM Dalton Trans. Energy Environ. Sci. ENVIRON SCI-NANO ENVIRON SCI-PROC IMP ENVIRON SCI-WAT RES Faraday Discuss. Food Funct. Green Chem. Inorg. Chem. Front. Integr. Biol. J. Anal. At. Spectrom. J. Mater. Chem. A J. Mater. Chem. B J. Mater. Chem. C Lab Chip Mater. Chem. Front. Mater. Horiz. MEDCHEMCOMM Metallomics Mol. Biosyst. Mol. Syst. Des. Eng. Nanoscale Nanoscale Horiz. Nat. Prod. Rep. New J. Chem. Org. Biomol. Chem. Org. Chem. Front. PHOTOCH PHOTOBIO SCI PCCP Polym. Chem.
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
0
微信
客服QQ
Book学术公众号 扫码关注我们
反馈
×
意见反馈
请填写您的意见或建议
请填写您的手机或邮箱
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
Book学术官方微信
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术
文献互助 智能选刊 最新文献 互助须知 联系我们:info@booksci.cn
Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。
Copyright © 2023 Book学术 All rights reserved.
ghs 京公网安备 11010802042870号 京ICP备2023020795号-1