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Government chatbot: Empowering smart conversations with enhanced contextual understanding and reasoning 政府聊天机器人:增强语境理解和推理能力,实现智能对话
IF 2.4 4区 管理学 Q3 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2024-09-19 DOI: 10.1177/01655515241268863
Zhixuan Lian, Fang Wang
Currently, an increasing number of governments have adopted question answering systems (QASs) in public service delivery. As some citizens with limited information literacy often express their questions vaguely when interacting with a chatbot, it is necessary to improve the contextual understanding and reasoning ability of government chatbots (G-chatbots). This goal can be achieved through the optimisation of the matching between question, answer and context. By incorporating the Relational Graph Convolutional Networks (R-GCNs) and fuzzy logic, this study proposes a multi-turn dialogue model that introduces a re-question mechanism and a subgraph matching algorithm. The experiment results show that the model can improve the contextual reasoning ability of G-chatbots by about 10% and generate answers in a more explainable way. This study innovatively integrates a question–answer–context matching approach, re-question mechanism into the MTRF-G-chatbot model, reducing barriers to citizens’ access to government services and enhancing contextual reasoning abilities.
目前,越来越多的政府在提供公共服务时采用了问题解答系统(QAS)。由于一些信息素养有限的公民在与聊天机器人互动时往往会含糊不清地表达自己的问题,因此有必要提高政府聊天机器人(G-chatbots)的语境理解和推理能力。这一目标可以通过优化问题、答案和上下文之间的匹配来实现。通过结合关系图卷积网络(R-GCN)和模糊逻辑,本研究提出了一种多轮对话模型,该模型引入了重问机制和子图匹配算法。实验结果表明,该模型能将 G 聊天机器人的语境推理能力提高约 10%,并以更易解释的方式生成答案。本研究创新性地将问题-答案-语境匹配方法、重问机制整合到 MTRF-G 聊天机器人模型中,减少了公民获取政府服务的障碍,提高了语境推理能力。
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引用次数: 0
Knowing within multispecies families: An information experience study 多物种家庭中的知识:信息体验研究
IF 2.4 4区 管理学 Q3 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2024-08-29 DOI: 10.1177/01655515241268845
Niloofar Solhjoo
The transition of a companion animal and a human companion into a shared family context is an everyday yet complex process that involves information interactions. Concerned with the cognitive information that resides within humans’ and animals’ minds, this article aims to explore the knowings (having knowledge or awareness about something) of all multispecies family members. Building upon an information experience approach, the research process consisted of experiential material gathering with multispecies ethnography, followed by phenomenological reflections and writing. Findings are organised into three main sections: animal knowing, human knowing and their engaged knowing. The cognitive information presented in this study is sometimes unconventional, yet innovative within the field of Information Science. the article contributes to the cognitive view of information by showing how diverse information from both humans and animals interweaves to shape a harmonious understanding in everyday life and provides implications for information research, practice and design.
伴侣动物和人类伴侣进入共同的家庭环境是一个日常而又复杂的过程,其中涉及信息互动。本文关注的是人类和动物头脑中的认知信息,旨在探讨所有多物种家庭成员的认知(对某些事物的了解或认识)。在信息体验方法的基础上,研究过程包括通过多物种人种学收集体验材料,然后进行现象学反思和写作。研究结果分为三个主要部分:动物认知、人类认知及其参与认知。本研究中呈现的认知信息有时是非常规的,但在信息科学领域却具有创新性。文章通过展示来自人类和动物的各种信息如何交织在一起,从而在日常生活中形成和谐的理解,为信息认知观做出了贡献,并为信息研究、实践和设计提供了启示。
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引用次数: 0
How are global university rankings adjusted for erroneous science, fraud and misconduct? Posterior reduction or adjustment in rankings in response to retractions and invalidation of scientific findings 如何根据错误科学、欺诈和不当行为调整全球大学排名?针对科学发现的撤稿和失效,对排名进行后置降低或调整
IF 2.4 4区 管理学 Q3 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2024-08-12 DOI: 10.1177/01655515241269499
Jaime A. Teixeira da Silva
Global university rankings (GURs), such as the Times Higher Education World University Ranking (THE WUR), Quacquarelli Symonds University World Rankings (QS UWR) and the Academic Ranking of World Universities (ARWU) are positively incremental, that is, they do not reflect any level of penalisation in response to unscholarly activity, especially in the field of research and publication. In the light of an increasing trend in fraud, such as the use of paper mills and authorship-for-sale schemes, this letter proposes that GURs need to be reduced, or penalised, in response to cases of misconduct and instances of retractions. In the absence of a transparent corrective system, GURs will be further criticised for being unfair, biased and not reflective of an evolving and unstable academic publishing ecosystem.
全球大学排名(GUR),如泰晤士高等教育世界大学排名(THE WUR)、Quacquarelli Symonds 大学世界排名(QS UWR)和世界大学学术排名(ARWU)都是正向递增的,也就是说,它们没有反映出针对不学术活动的任何惩罚程度,尤其是在研究和出版领域。鉴于造假趋势日益严重,如利用造纸厂和作者身份换取销售计划,本信建议需要减少或惩罚《全球报告》,以应对不当行为和撤稿事件。在缺乏透明的纠正制度的情况下,GUR 将被进一步批评为不公平、有偏见,不能反映不断发展和不稳定的学术出版生态系统。
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引用次数: 0
Predicting the technological impact of papers: Exploring optimal models and most important features 预测论文的技术影响:探索最佳模型和最重要特征
IF 2.4 4区 管理学 Q3 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2024-07-31 DOI: 10.1177/01655515241261056
Xingyu Gao, Qiang Wu, Yuanyuan Liu, Yining Wang
Patent citations received by a paper are considered one of the most appropriate indicators for quantifying the technological impact of scientific research. In light of the large number of published research outcomes, technology developers need an effective method to identify academic work with potential technological impact and so as to provide scientific theories for the generation of relevant technologies. Focusing on the technical field of artificial intelligence (AI), this study constructs a set of 47 features from seven dimensions and uses feature selection and machine learning models to accurately predict how research papers impact AI technology. The results show that the random forest model is superior to the other tested models in predicting AI patent citations of papers, with citation-related features (such as ‘PaperCitations’ and ‘Background’) playing a vital role in the prediction.
论文获得的专利引用被认为是量化科研技术影响的最合适指标之一。鉴于已发表的研究成果数量庞大,技术开发人员需要一种有效的方法来识别具有潜在技术影响的学术成果,从而为相关技术的产生提供科学理论依据。本研究以人工智能(AI)技术领域为重点,从七个维度构建了一组 47 个特征,并利用特征选择和机器学习模型来准确预测研究论文对人工智能技术的影响。结果表明,随机森林模型在预测人工智能专利论文引用方面优于其他测试模型,其中与引用相关的特征(如 "PaperCitations "和 "Background")在预测中发挥了重要作用。
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引用次数: 0
Research on interdisciplinarity of five-metrics in China based on Chinese Citation Data under the background of open science 开放科学背景下基于中文引文数据的中国五项指标跨学科性研究
IF 2.4 4区 管理学 Q3 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2024-07-25 DOI: 10.1177/01655515241263286
Hongyu Zhao, Xu Wang
The theories, methods and techniques of bibliometrics, scientometrics, informetrics, webometrics and knowledgometrics together constitute Five-Metrics. Five-Metrics is one of the most active research fields in China’s library and information science (LIS), and the research on Five-Metrics in China is characterised by the diversity of disciplines. Quantitative analysis of interdisciplinary research in Five-Metrics of China reveals the disciplinary origin and knowledge structure of Chinese Five-Metrics, grasps the interdisciplinary patterns and laws of Five-Metrics, and helps promote international exchange and cooperation, innovation and development of Five-Metrics research in the context of open science. Based on the theory of knowledge flow, this study uses a combination of citation analysis, mathematical modelling analysis, social network analysis and statistical analysis. We study the interdisciplinary degree of Five-Metrics based on 20,528 publications and corresponding 207,530 reference records and 111,823 citing article records, using a combination of python, gephi, origin and other tools. The results show that the interdisciplinarity of Five-Metrics publications and knowledge flow at the macroscopic level is high, and interdisciplinarity of the cited references and citing articles of Five-Metrics is higher. At the microscopic level, there is a wide gap in the interdisciplinarity of Five-Metrics in different disciplines. In addition, this study identifies three interdisciplinary knowledge flow patterns of Five-Metrics of China. This study conducts a comprehensive analysis of the interdisciplinary Five-Metrics study in China based on the cited references, publications and citing articles.
文献计量学、科学计量学、信息计量学、网络计量学和知识计量学的理论、方法和技术共同构成了五大计量学。五项计量学是中国图书馆与信息科学(LIS)最活跃的研究领域之一,中国的五项计量学研究具有学科多样性的特点。对中国 "五尺度 "跨学科研究的定量分析,揭示了中国 "五尺度 "的学科渊源和知识结构,把握了 "五尺度 "的学科交叉模式和规律,有助于促进开放科学背景下 "五尺度 "研究的国际交流与合作、创新与发展。本研究以知识流理论为基础,综合运用引文分析、数学建模分析、社会网络分析和统计分析等方法。我们基于20528篇出版物及相应的207530条参考文献记录和111823条引用文章记录,结合使用python、gephi、origin等工具,研究了Five-Metrics的跨学科程度。结果表明,在宏观层面,五项指标的出版物和知识流的跨学科性较高,五项指标的被引参考文献和引用文章的跨学科性较高。在微观层面,不同学科的《五度量衡》跨学科性差距较大。此外,本研究还发现了中国五项指标的三种跨学科知识流动模式。本研究以引用文献、出版物和引用文章为基础,对中国的 "五度量衡 "跨学科研究进行了全面分析。
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引用次数: 0
Do papers of high interdisciplinarity have an advantage in terms of citations? A case study of the top five Economic journals 跨学科性强的论文在引用方面有优势吗?五大经济学期刊案例研究
IF 2.4 4区 管理学 Q3 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2024-07-25 DOI: 10.1177/01655515241263263
Jing Li, Wenting Ao, Xiaoli Lu, Dengsheng Wu
This study examines the interdisciplinarity scores of papers published in five major Economic journals by analysing their references. It also explores the relationship between interdisciplinarity and citation. The study considers the influence of the citation time window on accumulating citations and investigates the source of citation advantage for high interdisciplinarity papers. Empirical findings reveal a U-shaped curve relationship between the interdisciplinarity of papers and their citation frequency. Papers with high interdisciplinarity do enjoy a citation advantage, which primarily stems from the attention and citations from distant disciplinary papers and multidisciplinary journals. However, it often takes a longer time for the value of interdisciplinary papers to be recognised. Based on these findings, the study discusses the necessity and effectiveness of incentives for interdisciplinary research and provides recommendations for evaluating and managing interdisciplinary research.
本研究通过分析在五种主要经济学期刊上发表的论文的参考文献,研究了这些论文的跨学科性得分。研究还探讨了跨学科性与引文之间的关系。研究考虑了引文时间窗对累积引文的影响,并调查了高跨学科性论文的引文优势来源。实证研究结果表明,论文的跨学科性与其被引频次之间呈 U 型曲线关系。高跨学科性论文确实享有引用优势,这主要源于来自远距离学科论文和多学科期刊的关注和引用。然而,跨学科论文的价值往往需要较长时间才能得到认可。基于这些发现,本研究讨论了激励跨学科研究的必要性和有效性,并为跨学科研究的评估和管理提供了建议。
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引用次数: 0
Towards an agenda for information education and research for sustainable development 制定促进可持续发展的信息教育与研究议程
IF 2.4 4区 管理学 Q3 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2024-07-25 DOI: 10.1177/01655515241260711
Gobinda Chowdhury, Sudatta Chowdhury
Education for sustainable development (ESD) has been identified by the United Nations Educational, Scientific and Cultural Organization (UNESCO) as a core requirement for achieving success in the UN Sustainable Development Goals (SDGs). Research around data, information and people for achieving success in different SDGs shows how important ESD is. Research also shows that the library and information sector can contribute in many ways to achieve the UN SDGs. Therefore, it is crucial that a strategic approach is taken to embed the concepts of SDGs and their targets and indicators, and the corresponding data and information required to achieve those, within the information science curricula, so that the SDGs form the foundation of information science education, research and professional activities. This article aims to develop a research agenda for education and research in information sciences for promoting and achieving success in different SDGs. First, taking the approach of a metareview, this article shows the trends, as well as challenges, of research and development activities around information for sustainable development. This article demonstrates how the different activities of the LIS (Library and Information Science) sector can be mapped onto some specific targets and indicators of different SDGs, and based on this, it develops an agenda for education and research in information for sustainable development. The research agenda will lead to the development of new information sciences curricula to accommodate the SDGs for training and research in specific LIS activities. This article discusses how the research agenda will also lead to the development of trained professionals in information science for promoting the concepts, and achieving the targets, of the SDGs for a sustainable future.
可持续发展教育(ESD)已被联合国教育、科学及文化组织(UNESCO)确定为成功实 现联合国可持续发展目标(SDGs)的核心要求。围绕实现不同可持续发展目标所需的数据、信息和人员开展的研究表明,可持续发展教育是多么重要。研究还表明,图书馆和信息部门可以通过多种方式为实现联合国可持续发展目标做出贡献。因此,至关重要的是采取战略方法,将可持续发展目标的概念及其目标和指标,以及实现这些目标所需的相应数据和信息纳入信息科学课程,从而使可持续发展目标成为信息科学教育、研究和专业活动的基础。本文旨在制定信息科学教育和研究的研究议程,以促进和实现不同的可持续发展目标。首先,本文采用元视角的方法,展示了围绕信息促进可持续发展的研发活动的趋势和挑战。本文展示了如何将 LIS(图书馆与信息科学)部门的不同活动映射到不同可持续发展目标的一些具体目标和指标上,并在此基础上制定了信息促进可持续发展的教育和研究议程。该研究议程将导致开发新的信息科学课程,以适应可持续发展目标,开展具体的图书馆与信息科学活动的培训和研究。本文讨论了研究议程还将如何促进培养训练有素的信息科学专业人员,以推广可持续发展目标的理念,实现可持续未来的目标。
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引用次数: 0
Cross-domain corpus selection for cold-start context 冷启动语境下的跨域语料库选择
IF 2.4 4区 管理学 Q3 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2024-07-25 DOI: 10.1177/01655515241263283
Wei-Ching Hsiao, Hei Chia Wang
Sentiment analysis is a powerful tool for monitoring attitudes towards companies, products or services and identifying specific features that drive positive or negative sentiment. However, collecting labelled data for training sentiment analysis models in a specific domain can be challenging in practical applications. One promising solution to this ‘cold-start’ problem is domain adaptation, which leverages labelled data from a related source domain to train a model for the target domain. A critical yet often neglected aspect in prior research is the measurement of similarity between the source and target domains, a factor that greatly impacts the success of domain adaptation. To fill this gap, we propose a novel measure that combines semantic, syntactic and lexical features to assess corpus-level similarity between two domains. Our experimental results demonstrate that our method achieves high precision (0.91) and recall (0.75), outperforming traditional methods. Moreover, our proposed measure can assist new domain products in selecting the most suitable training data set for their sentiment analysis tasks.
情感分析是一种功能强大的工具,可用于监测人们对公司、产品或服务的态度,并识别驱动积极或消极情感的具体特征。然而,在实际应用中,收集用于训练特定领域情感分析模型的标记数据可能具有挑战性。解决这一 "冷启动 "问题的一个很有前景的方法是领域适应,即利用相关源领域的标记数据来训练目标领域的模型。在之前的研究中,源域和目标域之间相似性的测量是一个至关重要但又经常被忽视的方面,而这一因素对域适应的成功与否影响极大。为了填补这一空白,我们提出了一种新的测量方法,结合语义、句法和词汇特征来评估两个域之间的语料库级相似性。实验结果表明,我们的方法实现了较高的精确度(0.91)和召回率(0.75),优于传统方法。此外,我们提出的方法还能帮助新领域产品为其情感分析任务选择最合适的训练数据集。
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引用次数: 0
All roads lead to Rome: Understanding the diffusion trajectories of innovation twins 条条大路通罗马:了解创新双胞胎的扩散轨迹
IF 2.4 4区 管理学 Q3 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2024-07-25 DOI: 10.1177/01655515241260714
Yujia Zhai, Yixiao Liang, Jia Xu, Jiaqi Yan
This study conducts a comparison of the references and citations of two discoveries that were made simultaneously yet independently. The two discoveries, specifically ‘Inference of Population Structure Using Multilocus Genotype Data (IPSUMGD)’ and ‘Latent Dirichlet Allocation (LDA)’, are both significant academic publications in their respective fields. Although they share similar underlying concepts, they originate from different disciplines. Our objective is to analyse similarities and differences in the knowledge foundation and diffusion trajectories of these simultaneous discoveries, IPSUMGD and LDA, to further determine if a general pattern of successful innovation diffusion exists. The results indicate that the considerable similarity in the core ideas of IPSUMGD and LDA may be attributed to a strong disciplinary connection in their knowledge foundation, leading to overlapping diffusion processes. However, the divergence in thematic volatility and discipline distribution implies that IPSUMGD and LDA occupy distinct and independent diffusion spaces, which is crucial for their success. The citation cascade networks highlight the unique diffusion patterns of IPSUMGD and LDA, with IPSUMGD originating from the emergence of multiple high-impact nodes and LDA evolving through iterative innovation. The main path analysis reveals that both articles feature several key nodes in their diffusion processes, and the original authors have made substantial contributions to their long-term citation trajectories.
本研究比较了同时独立完成的两项发现的参考文献和引用情况。这两项发现,特别是 "使用多焦点基因型数据推断种群结构(IPSUMGD)"和 "潜狄利克特分配(LDA)",都是各自领域的重要学术出版物。虽然它们有着相似的基本概念,但源自不同的学科。我们的目的是分析 IPSUMGD 和 LDA 这两项同步发现的知识基础和传播轨迹的异同,以进一步确定是否存在成功创新传播的一般模式。研究结果表明,IPSUMGD 和 LDA 的核心思想具有相当大的相似性,这可能是由于它们的知识基础具有很强的学科联系,从而导致了扩散过程的重叠。然而,主题波动性和学科分布的差异意味着 IPSUMGD 和 LDA 占据了不同的独立扩散空间,这对它们的成功至关重要。引文级联网络凸显了 IPSUMGD 和 LDA 独特的传播模式,IPSUMGD 源于多个高影响力节点的出现,而 LDA 则是通过迭代创新演变而来。主要路径分析显示,这两篇文章在其传播过程中都有几个关键节点,原作者对其长期引用轨迹做出了重大贡献。
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引用次数: 0
The impact of being selected as a cover paper: Evidence from high-impact materials science journals 被选为封面论文的影响:来自高影响力材料科学期刊的证据
IF 2.4 4区 管理学 Q3 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2024-07-25 DOI: 10.1177/01655515241261057
Ruilin Zhang, Zhuanlan Sun
In the era of print reading, being selected as a cover paper holds a crucial role in attracting greater attention and bolstering academic influence. It is important to assess its effect on scholarly attention and academic influence, particularly in light of the evolving reading habits among researchers. In this study, we empirically estimate the impact of ‘being selected as a cover paper’ on scholarly online attention (proxied by altmetric score) and academic influence (measured by citation counts). This analysis is based on a data set comprising 25,238 papers selected from 10 high-impact materials science journals (with journal impact factors exceeding 10) published between 2016 and 2020. Our findings indicate a positive correlation between ‘being selected as a cover paper’ and scholarly online attention, while its impact on academic influence is insignificant. Our results remain robust even when excluding the top 1% mostly cited papers, employing the negative binomial model and considering various time windows for estimation. Heterogeneity analysis indicates that the impact of ‘being selected as a cover paper’ on scholarly online attention holds across nearly all topics, consistent with the baseline result. In addition, online platforms, such as Twitter and News outlets, exhibit a higher frequency of sharing research featured as cover papers. We offer suggestive evidence that ‘being selected as a cover paper’ is not solely contingent on its quality. These findings contribute to the development of a precise, dynamic and multi-dimensional evaluation framework, crucial for navigating the revolution of science communication.
在纸质阅读时代,被选为封面论文对于吸引更多关注、提升学术影响力有着至关重要的作用。评估其对学术关注度和学术影响力的影响非常重要,尤其是在研究人员的阅读习惯不断变化的情况下。在本研究中,我们通过实证方法估算了 "被选为封面论文 "对学术网络关注度(以 altmetric 分数为指标)和学术影响力(以引用次数为指标)的影响。该分析基于一个数据集,其中包括从 2016 年至 2020 年间出版的 10 种高影响力材料科学期刊(期刊影响因子超过 10)中选取的 25238 篇论文。我们的研究结果表明,"被选为封面论文 "与学术网络关注度之间存在正相关关系,而其对学术影响力的影响并不显著。即使剔除前 1%的高被引论文,采用负二项模型并考虑不同的时间窗口进行估计,我们的结果仍然是稳健的。异质性分析表明,"被选为封面论文 "对学术网络关注度的影响几乎适用于所有主题,这与基线结果一致。此外,推特(Twitter)和新闻媒体等网络平台也表现出较高的封面论文研究分享频率。我们提供的提示性证据表明,"被选为封面论文 "并不完全取决于论文的质量。这些发现有助于建立一个精确、动态和多维度的评估框架,这对科学传播革命至关重要。
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引用次数: 0
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Journal of Information Science
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