Sutharsini Jesuthasan, N. Umakanth, S. Dineshkumar
{"title":"Role of knowledge sharing and learning process of students","authors":"Sutharsini Jesuthasan, N. Umakanth, S. Dineshkumar","doi":"10.4038/jbs.v8i1.76","DOIUrl":"https://doi.org/10.4038/jbs.v8i1.76","url":null,"abstract":"","PeriodicalId":55618,"journal":{"name":"South Asian Journal of Business Studies","volume":null,"pages":null},"PeriodicalIF":2.4,"publicationDate":"2022-09-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76062929","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The influence of VICOBA microcredits on women empowerment in Korogwe town, Tanzania","authors":"J. Magali","doi":"10.4038/jbs.v8i1.77","DOIUrl":"https://doi.org/10.4038/jbs.v8i1.77","url":null,"abstract":"","PeriodicalId":55618,"journal":{"name":"South Asian Journal of Business Studies","volume":null,"pages":null},"PeriodicalIF":2.4,"publicationDate":"2022-09-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77081206","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Consumer Vulnerability is a phenomenon used to explain the powerlessness of consumers in marketplace interactions. Comprehension of different areas of vulnerabilities that consumers face in the modern marketplace is a central and broadly discussed topic in current literature. Further, the majority of current studies on Consumer Vulnerability focus on consumer demographics, such as income, age, education, minority status, and area of living. However, the field lacks studies on possible causes, victims, and effects of consumer vulnerability in consumption contexts. Thus, this systematic literature review was conducted to fill the extant knowledge gaps and identify research areas related to vulnerability with specific consumer groups and reasons. Based on a comprehensive review protocol, 60 papers selected from 750 articles, were reviewed using the mixed-method approach. Further, primary study selection was done on the grounds that the articles; were published within the 2005-2020 period, relevant to the field of Consumer Vulnerability, published in English, have more than 3 pages in the paper. The findings of the study revealed five areas of consumer vulnerability; namely, Online Consumer Vulnerability, TV Advertising and Child Consumer Vulnerability, Low literacy and Consumer Vulnerability, Older Consumer Vulnerability, and Consumer Vulnerability in the Multi-cultural marketplace. The results indicated that the impact of the internet, social media, and TV advertising on young consumer vulnerability should be studied in greater depth in future research.
{"title":"Research areas in consumer vulnerability a systematic literature review","authors":"G. Nishadi, B. Warnakulasooriya, K. Chandralal","doi":"10.4038/jbs.v8i1.73","DOIUrl":"https://doi.org/10.4038/jbs.v8i1.73","url":null,"abstract":"Consumer Vulnerability is a phenomenon used to explain the powerlessness of consumers in marketplace interactions. Comprehension of different areas of vulnerabilities that consumers face in the modern marketplace is a central and broadly discussed topic in current literature. Further, the majority of current studies on Consumer Vulnerability focus on consumer demographics, such as income, age, education, minority status, and area of living. However, the field lacks studies on possible causes, victims, and effects of consumer vulnerability in consumption contexts. Thus, this systematic literature review was conducted to fill the extant knowledge gaps and identify research areas related to vulnerability with specific consumer groups and reasons. Based on a comprehensive review protocol, 60 papers selected from 750 articles, were reviewed using the mixed-method approach. Further, primary study selection was done on the grounds that the articles; were published within the 2005-2020 period, relevant to the field of Consumer Vulnerability, published in English, have more than 3 pages in the paper. The findings of the study revealed five areas of consumer vulnerability; namely, Online Consumer Vulnerability, TV Advertising and Child Consumer Vulnerability, Low literacy and Consumer Vulnerability, Older Consumer Vulnerability, and Consumer Vulnerability in the Multi-cultural marketplace. The results indicated that the impact of the internet, social media, and TV advertising on young consumer vulnerability should be studied in greater depth in future research.","PeriodicalId":55618,"journal":{"name":"South Asian Journal of Business Studies","volume":null,"pages":null},"PeriodicalIF":2.4,"publicationDate":"2022-09-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90382480","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-09-08DOI: 10.1108/sajbs-10-2021-0387
Shailesh Rastogi, Jagjeevan Kanoujiya
Purpose This study aims to analyze the volatility spillover effects of crude oil, gold price, interest rate (yield) and the exchange rate (USD (United States Dollar)/INR (Indian National Rupee)) on inflation volatility in India.Design/methodology/approach This study uses the multivariate Generalized Autoregressive Conditional Heteroscedasticity (GARCH) models (Baba, Engle, Kraft and Kroner [BEKK]-GARCH and dynamic conditional correlation [DCC]-GARCH) to examine the volatility spillover effect of macroeconomic indicators and strategic commodities on inflation in India. The monthly data are collected from January 2000 till December 2020 for the crude oil price, gold price, interest rate (5-year Indian bond yield), exchange rate (USD/INR) and inflation (wholesale price index [WPI] and consumer price index [CPI]).Findings In BEKK-GARCH, the results reveal that crude oil price volatility has a long time spillover effect on inflation (WPI). Furthermore, no significant short-term volatility effect exists from crude oil market to inflation (WPI). However, the short-term volatility effect exists from crude oil to inflation while considering CPI as inflation. Gold price volatility has a bidirectional and negative spillover effect on inflation in the case of WPI. However, there is no price volatility spillover effect from gold to inflation in the case of CPI. The price volatility in the exchange rate also has a negative spillover effect on inflation (but only on CPI). Furthermore, volatility of interest rates has no spillover effect on inflation in WPI or CPI. In DCC-GARCH, a short-term volatility impact from all four macroeconomic indicators to inflation is found. Only crude oil and exchange rate have long-term volatility effect on inflation (CPI).Practical implications In an economy, inflation management is an essential task. The findings of the current study can be beneficial in this endeavor. The knowledge of the volatility spillover effect of all the four markets undertaken in the study can be significantly helpful in inflation management, especially for inflation-targeting policy.Originality/value It is observed that no other study has addressed this issue. We do not find any other research which studies the volatility spillover effect of gold, crude oil, interest rate and exchange rate on the inflation volatility. The current study is novel with a significant contribution to the vast knowledge in this context.
{"title":"The volatility spillover effect of macroeconomic indicators and strategic commodities on inflation: evidence from India","authors":"Shailesh Rastogi, Jagjeevan Kanoujiya","doi":"10.1108/sajbs-10-2021-0387","DOIUrl":"https://doi.org/10.1108/sajbs-10-2021-0387","url":null,"abstract":"Purpose This study aims to analyze the volatility spillover effects of crude oil, gold price, interest rate (yield) and the exchange rate (USD (United States Dollar)/INR (Indian National Rupee)) on inflation volatility in India.Design/methodology/approach This study uses the multivariate Generalized Autoregressive Conditional Heteroscedasticity (GARCH) models (Baba, Engle, Kraft and Kroner [BEKK]-GARCH and dynamic conditional correlation [DCC]-GARCH) to examine the volatility spillover effect of macroeconomic indicators and strategic commodities on inflation in India. The monthly data are collected from January 2000 till December 2020 for the crude oil price, gold price, interest rate (5-year Indian bond yield), exchange rate (USD/INR) and inflation (wholesale price index [WPI] and consumer price index [CPI]).Findings In BEKK-GARCH, the results reveal that crude oil price volatility has a long time spillover effect on inflation (WPI). Furthermore, no significant short-term volatility effect exists from crude oil market to inflation (WPI). However, the short-term volatility effect exists from crude oil to inflation while considering CPI as inflation. Gold price volatility has a bidirectional and negative spillover effect on inflation in the case of WPI. However, there is no price volatility spillover effect from gold to inflation in the case of CPI. The price volatility in the exchange rate also has a negative spillover effect on inflation (but only on CPI). Furthermore, volatility of interest rates has no spillover effect on inflation in WPI or CPI. In DCC-GARCH, a short-term volatility impact from all four macroeconomic indicators to inflation is found. Only crude oil and exchange rate have long-term volatility effect on inflation (CPI).Practical implications In an economy, inflation management is an essential task. The findings of the current study can be beneficial in this endeavor. The knowledge of the volatility spillover effect of all the four markets undertaken in the study can be significantly helpful in inflation management, especially for inflation-targeting policy.Originality/value It is observed that no other study has addressed this issue. We do not find any other research which studies the volatility spillover effect of gold, crude oil, interest rate and exchange rate on the inflation volatility. The current study is novel with a significant contribution to the vast knowledge in this context.","PeriodicalId":55618,"journal":{"name":"South Asian Journal of Business Studies","volume":null,"pages":null},"PeriodicalIF":2.4,"publicationDate":"2022-09-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45458755","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-09-07DOI: 10.1108/sajbs-08-2021-0329
J. Jaim
PurposeAlthough the extant literature has already recognised the negative impact of homebound responsibilities on women's entrepreneurship during the COVID-19 pandemic, it is yet to know whether and how the family has any other role in women's businesses during this critical period. This research aims to explore the patronising and patriarchal roles of the family regarding women's small businesses in a developing nation during the pandemic.Design/methodology/approachThis feminist study is based on the interviews of women business-owners of a highly patriarchal developing nation, Bangladesh. During the period of the interview, Bangladesh was one of the top ten regions of the world in terms of the identified coronavirus cases.FindingsThe research unveils work-family enrichment by illustrating the help of family members in meeting the challenges of the pandemic period regarding women's certain business activities, such as the innovative production process. Besides, the study reveals the assisting and, in some cases, the non-cooperative approaches of family members concerning additional homebound responsibilities that affect work-family conflict during the COVID-19 pandemic.Originality/valueWhereas the existing literature on women's entrepreneurship regarding the family revolves around work-family conflict due to maternal or caregiving responsibilities during the COVID-19 period, this feminist study substantially contributes to the understanding by revealing how family members help women by getting involved in business activities. It further enriches the prevailing knowledge regarding assisting or hindering activities of family members concerning domestic activities that affect women's businesses during the pandemic.
{"title":"Help and hindrance: family roles concerning small businesses of women in Bangladesh during COVID-19 pandemic","authors":"J. Jaim","doi":"10.1108/sajbs-08-2021-0329","DOIUrl":"https://doi.org/10.1108/sajbs-08-2021-0329","url":null,"abstract":"PurposeAlthough the extant literature has already recognised the negative impact of homebound responsibilities on women's entrepreneurship during the COVID-19 pandemic, it is yet to know whether and how the family has any other role in women's businesses during this critical period. This research aims to explore the patronising and patriarchal roles of the family regarding women's small businesses in a developing nation during the pandemic.Design/methodology/approachThis feminist study is based on the interviews of women business-owners of a highly patriarchal developing nation, Bangladesh. During the period of the interview, Bangladesh was one of the top ten regions of the world in terms of the identified coronavirus cases.FindingsThe research unveils work-family enrichment by illustrating the help of family members in meeting the challenges of the pandemic period regarding women's certain business activities, such as the innovative production process. Besides, the study reveals the assisting and, in some cases, the non-cooperative approaches of family members concerning additional homebound responsibilities that affect work-family conflict during the COVID-19 pandemic.Originality/valueWhereas the existing literature on women's entrepreneurship regarding the family revolves around work-family conflict due to maternal or caregiving responsibilities during the COVID-19 period, this feminist study substantially contributes to the understanding by revealing how family members help women by getting involved in business activities. It further enriches the prevailing knowledge regarding assisting or hindering activities of family members concerning domestic activities that affect women's businesses during the pandemic.","PeriodicalId":55618,"journal":{"name":"South Asian Journal of Business Studies","volume":null,"pages":null},"PeriodicalIF":2.4,"publicationDate":"2022-09-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42522744","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-08-31DOI: 10.1108/sajbs-09-2022-425
D. Bhawuk, Ashish Pandey
{"title":"Guest editorial: Positive organizational scholarship in South Asia","authors":"D. Bhawuk, Ashish Pandey","doi":"10.1108/sajbs-09-2022-425","DOIUrl":"https://doi.org/10.1108/sajbs-09-2022-425","url":null,"abstract":"","PeriodicalId":55618,"journal":{"name":"South Asian Journal of Business Studies","volume":null,"pages":null},"PeriodicalIF":2.4,"publicationDate":"2022-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42823542","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-08-23DOI: 10.1108/sajbs-07-2022-0252
C. Tiwari, Abhinav Pal
PurposeThis paper examines the current state of blockchain governance research. The study’s findings also propose a conceptual framework for the use of blockchain in governance and global governance and provide a global look at how public and private sectors alike are implementing new technologies.Design/methodology/approachThe study is qualitative as well as quantitative in nature. The authors used Preferred Reporting Items for Systematic and Meta-Analysis (PRISMA) to gather data for the study. Furthermore, a bibliometric analysis using VOSviewer visualization tool and R Studio was carried out to attain the research objectives.FindingsMany scholars and practitioners from around the world are interested in the topic, according to the analysis. This is a multidisciplinary study, so researchers have looked at how the blockchain can be used to govern countries, public utilities and global facilities, including corporations. There are numerous examples of how technology has been used in global governance, and the authors found that governments, as well as corporations around the world, have implemented technology in a variety of areas that affect the public and other stakeholders.Practical implicationsThis study makes numerous contributions. In the first place, it presents the complex concept of blockchain in an easier to understand way. The numerous governmental and commercial initiatives that have made use of blockchain are also highlighted. As a result, the use of technology in corporate and social governance will continue to grow. Finally, the research will inform the academic community on the current state of the topic and potential future directions.Originality/valueAs a result of this research, academics and scholars can better understand the potential of blockchain in various governance models, ranging from developed to developing economies. The general public, as well as organizations, will benefit from the decentralized nature of the blockchain in a variety of ways related to their day-to-day governance. To the best of authors’ knowledge, this is a first kind of research on blockchain in governance using PRISMA and bibliometrics tools.
{"title":"Using blockchain for global governance: past, present and future","authors":"C. Tiwari, Abhinav Pal","doi":"10.1108/sajbs-07-2022-0252","DOIUrl":"https://doi.org/10.1108/sajbs-07-2022-0252","url":null,"abstract":"PurposeThis paper examines the current state of blockchain governance research. The study’s findings also propose a conceptual framework for the use of blockchain in governance and global governance and provide a global look at how public and private sectors alike are implementing new technologies.Design/methodology/approachThe study is qualitative as well as quantitative in nature. The authors used Preferred Reporting Items for Systematic and Meta-Analysis (PRISMA) to gather data for the study. Furthermore, a bibliometric analysis using VOSviewer visualization tool and R Studio was carried out to attain the research objectives.FindingsMany scholars and practitioners from around the world are interested in the topic, according to the analysis. This is a multidisciplinary study, so researchers have looked at how the blockchain can be used to govern countries, public utilities and global facilities, including corporations. There are numerous examples of how technology has been used in global governance, and the authors found that governments, as well as corporations around the world, have implemented technology in a variety of areas that affect the public and other stakeholders.Practical implicationsThis study makes numerous contributions. In the first place, it presents the complex concept of blockchain in an easier to understand way. The numerous governmental and commercial initiatives that have made use of blockchain are also highlighted. As a result, the use of technology in corporate and social governance will continue to grow. Finally, the research will inform the academic community on the current state of the topic and potential future directions.Originality/valueAs a result of this research, academics and scholars can better understand the potential of blockchain in various governance models, ranging from developed to developing economies. The general public, as well as organizations, will benefit from the decentralized nature of the blockchain in a variety of ways related to their day-to-day governance. To the best of authors’ knowledge, this is a first kind of research on blockchain in governance using PRISMA and bibliometrics tools.","PeriodicalId":55618,"journal":{"name":"South Asian Journal of Business Studies","volume":null,"pages":null},"PeriodicalIF":2.4,"publicationDate":"2022-08-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45362909","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-08-11DOI: 10.1108/sajbs-09-2021-0352
Sheetal Jain
PurposeDespite the fact that online is predicted to become the major channel for luxury purchases by 2025, there is scant literature related to online luxury buying behavior, mainly in the context of Generation Y (Gen Y) consumers in emerging societies like India. Therefore, the primary objective of this study is to empirically test the theoretical framework developed to assess the factors influencing luxury consumers' online shopping behavior based on the stimulus-organism-response model and technology acceptance model (TAM).Design/methodology/approachData were collected from 233 Gen Y luxury consumers in India via purposive sampling method. The study used AMOS and PROCESS SPSS Macro to establish the overall fit of the measurement model and examine the hypotheses.FindingsThe findings revealed that perceived usefulness of buying online, perceived ease of buying online, economic benefit and webstore quality have significant impact on online luxury purchase intention. The perceived experiential values and perceived functional values mediate the influence of antecedent variables on online luxury purchase intention. Bandwagon luxury consumption behavior (BLCB) moderates the relationship between perceived functional values and online purchase intention.Originality/valueThis is one of the pioneer studies conducted to understand the influence of BLCB on value–intention relationship in online space among Gen Y luxury consumers. This study will help luxury retailers to create targeted strategies for this segment.
{"title":"Factors influencing online luxury purchase intentions: the moderating role of bandwagon luxury consumption behavior","authors":"Sheetal Jain","doi":"10.1108/sajbs-09-2021-0352","DOIUrl":"https://doi.org/10.1108/sajbs-09-2021-0352","url":null,"abstract":"PurposeDespite the fact that online is predicted to become the major channel for luxury purchases by 2025, there is scant literature related to online luxury buying behavior, mainly in the context of Generation Y (Gen Y) consumers in emerging societies like India. Therefore, the primary objective of this study is to empirically test the theoretical framework developed to assess the factors influencing luxury consumers' online shopping behavior based on the stimulus-organism-response model and technology acceptance model (TAM).Design/methodology/approachData were collected from 233 Gen Y luxury consumers in India via purposive sampling method. The study used AMOS and PROCESS SPSS Macro to establish the overall fit of the measurement model and examine the hypotheses.FindingsThe findings revealed that perceived usefulness of buying online, perceived ease of buying online, economic benefit and webstore quality have significant impact on online luxury purchase intention. The perceived experiential values and perceived functional values mediate the influence of antecedent variables on online luxury purchase intention. Bandwagon luxury consumption behavior (BLCB) moderates the relationship between perceived functional values and online purchase intention.Originality/valueThis is one of the pioneer studies conducted to understand the influence of BLCB on value–intention relationship in online space among Gen Y luxury consumers. This study will help luxury retailers to create targeted strategies for this segment.","PeriodicalId":55618,"journal":{"name":"South Asian Journal of Business Studies","volume":null,"pages":null},"PeriodicalIF":2.4,"publicationDate":"2022-08-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49050788","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-06-30DOI: 10.1108/sajbs-05-2021-0174
Neha Bellamkonda, Murugan Pattusamy
PurposeDrawing from the self-determination theory (SDT) model of work motivation (Gagné and Deci, 2005), the paper aims to examine the relationship between employee intention to stay and happiness through work engagement and analyses how hope acts as a boundary condition in this relationship.Design/methodology/approachIn this study a survey was conducted among the individuals working in the Information Technology (IT) and Information Technology Enable Services (ITeS) sector across India. The data were assessed through PROCESS v.3.3 macros in Statistical Package for Social Sciences (SPSS).FindingsThe moderated mediation results from 256 responses reveal that the intention to stay is positively related to happiness and that this relationship is mediated by work engagement. The indirect effect of intention to stay on happiness is seen to be strengthened by hope, thus substantiating the moderated mediation hypothesis.Practical implicationsThe empirical insights will be valuable for managers and organisations in the IT/ITES sectors around the globe. Happy employees are productive employees, and practitioners should focus on creating a positive environment.Originality/valueThis study aids in understanding the outcomes of intention to stay and moderating the role of hope between intention to stay and work engagement. It highlights how the positive construct of intention to stay and the negative construct of intention to quit, while essentially different, also appear to be two sides of the same coin. If an employee has decided to quit, it would be futile to bear further costs on them, whereas, if they intend to stay, they are unlikely to engage in deviant behaviours.
{"title":"Intention to stay and happiness: a moderated mediation model of work engagement and hope","authors":"Neha Bellamkonda, Murugan Pattusamy","doi":"10.1108/sajbs-05-2021-0174","DOIUrl":"https://doi.org/10.1108/sajbs-05-2021-0174","url":null,"abstract":"PurposeDrawing from the self-determination theory (SDT) model of work motivation (Gagné and Deci, 2005), the paper aims to examine the relationship between employee intention to stay and happiness through work engagement and analyses how hope acts as a boundary condition in this relationship.Design/methodology/approachIn this study a survey was conducted among the individuals working in the Information Technology (IT) and Information Technology Enable Services (ITeS) sector across India. The data were assessed through PROCESS v.3.3 macros in Statistical Package for Social Sciences (SPSS).FindingsThe moderated mediation results from 256 responses reveal that the intention to stay is positively related to happiness and that this relationship is mediated by work engagement. The indirect effect of intention to stay on happiness is seen to be strengthened by hope, thus substantiating the moderated mediation hypothesis.Practical implicationsThe empirical insights will be valuable for managers and organisations in the IT/ITES sectors around the globe. Happy employees are productive employees, and practitioners should focus on creating a positive environment.Originality/valueThis study aids in understanding the outcomes of intention to stay and moderating the role of hope between intention to stay and work engagement. It highlights how the positive construct of intention to stay and the negative construct of intention to quit, while essentially different, also appear to be two sides of the same coin. If an employee has decided to quit, it would be futile to bear further costs on them, whereas, if they intend to stay, they are unlikely to engage in deviant behaviours.","PeriodicalId":55618,"journal":{"name":"South Asian Journal of Business Studies","volume":null,"pages":null},"PeriodicalIF":2.4,"publicationDate":"2022-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48936218","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-06-28DOI: 10.1108/sajbs-05-2021-0170
S. Sameer
PurposeAcknowledging the significance of perceived organizational support (POS) for employees’ performance, this study aims to examine the underlying mechanism of task performance in a COVID-19 pandemic-induced blended working (TPBW) environment and the role of perceived usefulness of digitalization (PUDBW) in the process.Design/methodology/approachSurvey data collected from 204 managers of Indian public sector undertakings pursuing blended working for the first time were analyzed using structural equation modelling. A qualitative study on 31 such managers was also performed.FindingsAlthough employees perceived an improvement in POS, PUDBW and TPBW (during the COVID pandemic) in comparison to the pre-COVID time when traditional work design was operational, yet the improvement in task performance was not directly influenced by POS. POS had a positive effect on PUDBW, which in turn positively affected TPBW. PUD acted as a mediator. A negative moderation effect of POS on the relationship between PUDBW and TPBW was found.Practical implicationsFindings of the study may help organizations and policymakers to focus on key enablers, such as organizational support and relevant digital initiatives, for ensuring better task performance by their employees during a blended working environment, even in difficult times as the COVID-19 pandemic.Originality/valueThis study, for the first time, examined the proposed relationships in a new work setting of blended working and explained the underlying mediation and moderation mechanisms in their relationships.
{"title":"Managing employees’ performance in Indian public sector undertakings during COVID-19 pandemic-induced blended working","authors":"S. Sameer","doi":"10.1108/sajbs-05-2021-0170","DOIUrl":"https://doi.org/10.1108/sajbs-05-2021-0170","url":null,"abstract":"PurposeAcknowledging the significance of perceived organizational support (POS) for employees’ performance, this study aims to examine the underlying mechanism of task performance in a COVID-19 pandemic-induced blended working (TPBW) environment and the role of perceived usefulness of digitalization (PUDBW) in the process.Design/methodology/approachSurvey data collected from 204 managers of Indian public sector undertakings pursuing blended working for the first time were analyzed using structural equation modelling. A qualitative study on 31 such managers was also performed.FindingsAlthough employees perceived an improvement in POS, PUDBW and TPBW (during the COVID pandemic) in comparison to the pre-COVID time when traditional work design was operational, yet the improvement in task performance was not directly influenced by POS. POS had a positive effect on PUDBW, which in turn positively affected TPBW. PUD acted as a mediator. A negative moderation effect of POS on the relationship between PUDBW and TPBW was found.Practical implicationsFindings of the study may help organizations and policymakers to focus on key enablers, such as organizational support and relevant digital initiatives, for ensuring better task performance by their employees during a blended working environment, even in difficult times as the COVID-19 pandemic.Originality/valueThis study, for the first time, examined the proposed relationships in a new work setting of blended working and explained the underlying mediation and moderation mechanisms in their relationships.","PeriodicalId":55618,"journal":{"name":"South Asian Journal of Business Studies","volume":null,"pages":null},"PeriodicalIF":2.4,"publicationDate":"2022-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48789420","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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