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Effectiveness of Digital Music Platforms’ Social Media Interaction on Advertising Trust Using Cognitive Aspects 基于认知层面的数字音乐平台社交媒体互动对广告信任的影响
Pub Date : 2023-03-20 DOI: 10.24123/jmb.v22i1.624
Alviana Aslama Anantia, Yolanda Masnita, Kurniawati Kurniawati
The COVID-19 pandemic-related economic crisis made many firms to switch their advertising strategy to digital media, with social media being one of the most popular choices due to its lower cost. As a business with rapid growth and being the most popular form of entertainment among internet users, digital music platforms is no exception. Regarding the current phenomenon, it is unknown at this time whether social media marketing is one of the numerous crucial variables causing this service's expansion. Therefore, this research seek to reveal the impact of social media interaction towards advertising trust of digital music platform through knowledge and affection as the cognitive aspects used. This research conducted on a quantitative method with data collection using questionnaires (Google Form), collected from 190 respondents in Jabodetabek whose having subscriptions for at least on one of digital music platform available in Indonesia. The data is analyzed using Partial Least Squares (PLS). The result shows that social media interaction has a significant impact towards advertising trust, both directly and indirectly through knowledge and affection. Among variables tested, the perception of affection is the lowest. It is desired that digital music platform services companies will look into this matter more.
与新冠疫情相关的经济危机使许多公司将广告策略转向数字媒体,其中社交媒体因其成本较低而成为最受欢迎的选择之一。作为一个快速发展的行业,数字音乐平台是最受互联网用户欢迎的娱乐形式,也不例外。就目前的现象而言,目前尚不清楚社交媒体营销是否是导致该服务扩张的众多关键变量之一。因此,本研究试图通过知识和情感作为认知方面来揭示社交媒体互动对数字音乐平台广告信任的影响。本研究采用定量方法,通过问卷调查(Google Form)收集数据,从Jabodetabek的190名受访者中收集数据,这些受访者至少在印度尼西亚可用的一个数字音乐平台上有订阅。使用偏最小二乘(PLS)对数据进行分析。结果表明,社交媒体互动对广告信任有显著的影响,通过知识和情感直接和间接地影响广告信任。在测试的变量中,对情感的感知是最低的。希望数字音乐平台服务公司能更多地关注这一问题。
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引用次数: 0
Post global pandemic and national paradigm of resilience of Indonesian SMEs 全球大流行病后印尼中小企业复原力的国家范例
Pub Date : 2023-03-20 DOI: 10.24123/jmb.v22i1.618
Nuzulul Fatimah, Muhammad Gunawan Wibisono, Abid Fareed
Indonesia has a big potential of development by boosting up the SMEs. The SMEs seems neglected by its history on Indonesia as the main focus remained on public sector. The SMEs particular in large scale manufacturing units beyond the government, bank, and liberalization. As the SMEs sector period withdraw their development because of lack skill and function. In this research, SMEs sector in Indonesia as an object using the bibliography methodological to analyze the paradigm and liberate realizing the need to specify the key terms for purposes resilience on post global pandemic. Through innovative business opportunities and creating value by individuals, it is an effort to create value. In addition, this value creation can be done by providing encouragement to manage the risks of a project, improving communicative and management skills in helping the movement of people, fast materials and financial resources for project success.
通过扶持中小企业,印尼发展潜力巨大。中小企业似乎被其在印度尼西亚的历史所忽视,因为主要焦点仍然是公共部门。中小企业特别是大型制造单位超越了政府、银行和自由化。随着中小企业的发展,由于缺乏技能和功能,中小企业的发展停滞不前。在本研究中,以印尼中小企业部门为对象,采用书目方法对范式进行分析,解放实现对全球大流行病后复原力的关键术语的需求。通过创新商业机会和个人创造价值,是一种创造价值的努力。此外,这种价值创造可以通过提供鼓励来管理项目的风险,提高沟通和管理技能,帮助人员的流动,快速的材料和项目成功的财务资源来实现。
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引用次数: 1
RURAL ENTREPRENEURSHIP STRATEGIC PLANNING A COGNITION PERSPECTIVE 农村创业战略规划的认知视角
Pub Date : 2023-03-20 DOI: 10.24123/jmb.v22i1.581
Ferrynela Purbo Laksono
The purpose of this paper is to explore the cognition aspects of strategic planning in rural entrepreneurship. The research is a case study in Patuk sub-district, Gunung Kidul district, Special Region of Yogyakarta. Patuk Sub-district has great potential. Rural entrepreneurs can develop it. Cognition aspects are determinants for rural entrepreneurs. This research is qualitative research using a case study. The method in this research uses in-depth interviews and FDG. The result of the research is that the cognition aspect is one of the determinants of success in determining the strategic planing. With sufficient knowledge, rural entrepreneurs can develop the right strategic planning, so they can compete and survive. Unfortunately, their knowledge is limited. The cognitive aspect comes from the rural internal environment and the rural external environment The rural internal environment itself consists of rural communities where entrepreneurs are located.. The value adopted by rural communities has an impact on rural entrepreneurship. The external environment is a support system from outside the community. The rural entrepreneurs need a support system. For this reason, rural entrepreneurs need external encouragement. The external environment comes from the government and universities. The government provides support in the form of policies and programs that support rural entrepreneurs. Universities provide knowledge for business development
本文的目的是探讨农村创业战略规划的认知方面。本研究以日惹特区古农基都区Patuk街道为个案研究。八都街道潜力巨大。农村企业家可以发展它。认知方面是农村企业家的决定因素。本研究是采用案例研究的定性研究。本研究采用深度访谈法和FDG法。研究结果表明,认知方面是战略规划制定成功的决定因素之一。有了足够的知识,农村企业家就可以制定正确的战略规划,从而能够竞争和生存。不幸的是,他们的知识有限。认知方面来自农村内部环境和农村外部环境,农村内部环境本身由企业家所在的农村社区构成。农村社区的价值观对农村创业产生影响。外部环境是来自社区外部的支持系统。农村企业家需要一个支持系统。因此,农村企业家需要外部的鼓励。外部环境来自政府和高校。政府通过支持农村企业家的政策和项目提供支持。大学为商业发展提供知识
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引用次数: 0
Impact of service quality dimensions on student satisfaction 服务质量维度对学生满意度的影响
Pub Date : 2023-03-20 DOI: 10.24123/jmb.v22i1.564
Suroto Suroto, Tri Nurdyastuti
The purpose of this study was to examine the effect of service quality dimensions consisting of Tangibles, Reliability, Responsiveness, Assurance, and Empathy variables on student satisfaction at STIE AUB Surakarta. Respondents in this study were students at STIE AUB Surakarta. The analysis tool uses logistic regression. The sampling technique used is a random sampling technique. The consequences of the examination show that physical assets have a critical constructive outcome on fulfillment. Unwavering quality has a huge adverse consequence on understudy fulfillment. Responsiveness has a critical constructive outcome on understudy fulfillment. Confirmation has a huge beneficial outcome on fulfillment. Compassion has a huge beneficial outcome on fulfillment. The managerial implication of this result is that the management of STIE AUB Surakarta must increment the positive and huge factors that influence understudy fulfillment, namely the Tangibles, Responsiveness, Assurance, and Empathy variables, and reduce the variables that have a negative and significant effect, namely the Reliability variable so that the credibility of STIE AUB remains awake.
本研究的目的是探讨服务品质的维度,包括有形、可靠性、响应性、保证和同理心变量对泗水大学新加坡国际教育学院学生满意度的影响。本研究的调查对象为泗水国立艺术学院的学生。分析工具使用逻辑回归。使用的抽样技术是随机抽样技术。检查的结果表明,实物资产有一个关键的建设性成果的履行。不动摇的品质会对替补演员的表现产生巨大的不利影响。响应性对替角的实现具有重要的建设性作用。确认对实现有巨大的好处。同情对实现有巨大的好处。本研究结果的管理启示是,在管理上,必须增加影响替补履行的积极而巨大的因素,即有形的、响应性的、保证性的和共情的变量,减少影响负向而显著的变量,即可靠性的变量,从而使替补履行的可信度保持清醒。
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引用次数: 0
The coffee charm: understanding the relationship between product design dimensions and Willingness to buy from Starbucks 咖啡魅力:了解产品设计维度与星巴克购买意愿之间的关系
Pub Date : 2023-03-20 DOI: 10.24123/jmb.v22i1.686
Bobby Ardiansyahmiraja, Siti Rahayu
The growth of the hospitality industry calls for further understanding. The coffee shop sector is a large part of the hospitality industry in Indonesia, considering coffee consumption, exports, and interest. This study uses PLS-SEM to assess the relationship between product design dimensions in coffee shops and the Willingness to buy using Starbucks as a case. A purposive sampling method was utilized to gather respondents that is a customers of Starbucks, and 119 respondents’ data was used to test the hypotheses in this study. This study found that symbolic design significantly affects WOM (β=0.210, p=0.030) and Willingness to buy (β=0.359, p
酒店业的发展需要我们进一步了解。考虑到咖啡的消费、出口和兴趣,咖啡店部门是印度尼西亚酒店业的很大一部分。本研究以星巴克为例,使用PLS-SEM来评估咖啡店产品设计维度与购买意愿之间的关系。采用有目的的抽样方法,收集了作为星巴克顾客的受访者,并使用119名受访者的数据来检验本研究的假设。本研究发现,符号设计显著影响口碑(β=0.210, p=0.030)和购买意愿(β=0.359, p
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引用次数: 0
Analysis of innovation readiness level in SME exporting crafts sub-sector on furniture in Yogyakarta 日惹市中小企业家具出口工艺品分行业创新准备水平分析
Pub Date : 2023-03-20 DOI: 10.24123/jmb.v22i1.585
Sugeng Santoso, Lisa Safirah Bella Donna, Indah Kayani, Imanuel Cahyanugraha, Derri Arfiandi, Djujuk Aryati
One of Indonesia's leading exports from the manufacturing industry is the furniture sector. Yogyakarta is one of the regions with the largest furniture exports in Indonesia. CV. CA is one of the creative economy actors in the craft sub-sector who has succeeded in creating a variety of simple and elegant products with quality and certified wood raw materials. This research method uses qualitative and quantitative approaches. CV CA develops products and carries out a level of readiness for innovation and competes with similar competitors. Based on the results of this study, CV CA's business processes are proven in the field and pass the competency. Therefore, through this research, we can find out what CV CA has implemented so that it can penetrate the export market and revive the SME’s of the creative economy industry.
家具是印尼制造业的主要出口产品之一。日惹是印尼家具出口量最大的地区之一。简历。CA是工艺子领域的创意经济参与者之一,成功地创造了各种简单而优雅的产品,采用优质和认证的木材原料。本研究方法采用定性与定量相结合的方法。CV CA开发产品,并为创新做好准备,与类似的竞争对手竞争。基于本研究的结果,CV CA的业务流程在业内得到了验证,并通过了胜任力测试。因此,通过本研究,我们可以找出CV CA实施了什么,从而可以渗透出口市场,振兴创意经济产业的中小企业。
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引用次数: 1
Analysis of influence factor of service quality and taxpayer satisfaction in reporting e-SPT e-SPT申报服务质量及纳税人满意度影响因素分析
Pub Date : 2023-03-20 DOI: 10.24123/jmb.v22i1.510
Nobertus Purnomo Lastu
Tax Volunteers are college students assigned by the Directorate General of Taxes to assist in reporting Tax Returns (SPT) using the electronic Tax Return (e-SPT). Regarding to the services provided by tax volunteers, it is necessary to evaluate their performance. This study aims to analyze the factors that influence the service quality performed by the Tax Volunteers whether they have met the service quality and taxpayer satisfaction. The data obtained was processed using Importance Performance Analysis (IPA) with the help of Cartesian diagrams for service quality and to determine the level of taxpayer satisfaction using a Tao diagram on Customer Satisfaction Index analysis. Based on the findings, the service quality provided by Tax Volunteers in Surabaya is influenced by factors consisting of courtesy and reliabilities factors, while tangibles and serviceability still need to be improved. Meanwhile, the factors of reliability, competence, courtesy, security, accessibility, communication, and customer understanding are considered as good service quality, while the tangible and serviceability factors don’t affect service quality. The following analysis relates to taxpayer satisfaction, it was found that in general taxpayer satisfaction has been fulfilled because the interests or expectations of taxpayers are lower than the perception of performance obtained.
税务志愿者是由税务总局指派的大学生,协助使用电子纳税申报表(e-SPT)申报纳税申报表。对于税务志愿者所提供的服务,有必要对其绩效进行评估。本研究旨在分析税务志愿者是否达到服务质量和纳税人满意度对其服务质量的影响因素。利用服务质量笛卡尔图对所得数据进行重要性绩效分析(IPA)处理,并利用顾客满意度指数分析中的陶氏图确定纳税人满意度水平。根据调查结果,泗水税务志愿者提供的服务质量受到礼貌和可靠性因素的影响,而有形和可服务性仍有待提高。同时,可靠性、能力、礼貌、安全、无障碍、沟通、客户理解等因素被认为是良好的服务质量,而有形和可服务性因素不影响服务质量。下面对纳税人满意度进行分析,发现一般情况下,纳税人的满意是因为纳税人的利益或期望低于所获得的绩效感知。
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引用次数: 0
Analyzing the measurement of employee performance with human resources scorecard and AHP 运用人力资源计分卡和层次分析法分析员工绩效的度量
Pub Date : 2023-03-20 DOI: 10.24123/jmb.v22i1.592
Happy Wanda Aisyah, Didi Samanhudi
The Present development of globalization is improving and having an impact on the higher rate of business competition. An Employee is one of the biggest factors for the company development, therefore it is important to assess the employee performance for the company's success. This research aims to analyze the measurement result of the employee performance using the human resource scorecard and analytic hierarchy process. The data was obtained through a questionnaire that was distributed to 25 employees in heavy equipment rental department on PT. Surya Trias Gemilang Surabaya, conducted a data adequacy test, consistency test on the questionnaire, and continued with the AHP weighting. The result showed that the company experienced a decrease in employee performance from a financial perspective which means the company needs special attention from a financial perspective. The company needs to discover the utilization of net income obtained by the company to increase effectiveness for using company assets.
当前全球化的发展正在改善,并对更高的商业竞争率产生了影响。员工是公司发展的最大因素之一,因此评估员工的绩效对公司的成功很重要。本研究旨在运用人力资源计分卡和层次分析法对员工绩效的测量结果进行分析。数据通过对Surya Trias Gemilang Surabaya PT.重型设备租赁部门的25名员工进行问卷调查获得,对问卷进行数据充分性检验、一致性检验,并继续进行AHP加权。结果表明,从财务角度来看,该公司的员工绩效有所下降,这意味着该公司需要从财务角度进行特别关注。公司需要发现公司获得的净收入的使用情况,以提高公司资产使用的有效性。
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引用次数: 0
Pengaruh kualitas pelayanan dan kedisiplinan terhadap kepuasan kerja pegawai RSU.Latersia Binjai 服务质量和纪律对公务员工作满意度的影响。Latersia也是
Pub Date : 2023-03-16 DOI: 10.36490/jmdb.v1i3.617
M. Andreawan, S. Daulay
Dari hasil ovservasi yang telah peneliti lakukan di RSU latersia Binjai ,peneliti menemukan keluhan dari beberapa pegawai RSU latersia binjai, keluhan tersebut berdampak pada kualitas pelayanan dan kedisiplinan pegawai RSU latersia binjai.hal itu pula yang memepengaruhi kepuasan pegawai RSU latersia binjai.tujuan dari penelitian ini untuk mengetahui pengaruh kualitas pelayanan dan kedisiplian terhadap kepuasan kerja pegawai RSU latersia binjai.penelitian ini merupakan penelitian kuantitatif deskritif menggunakan angket, dilakukan di RSU latersia binjai dengan sempel sebanyak 62 responden dari jumlah populasi yang ada. Hasil penelitian menunjukan bahwa kualitas pelayanan dan kedisiplinan memberi pengaruh yang signifikan terhadap kepuasan kerja pegawai RSU latersia binjai, dan kedisiplinan menjadi variabel dominan dalam mempengaruhi kepuasan kerja pegawai RSU latersia binjai. Adapun kualitas pelayanan dan kedisplinan sanggat dominan memberikan kepuasan kerja yaitu 74,32%. Dan 25,68% adalah faktor lain yang mempengaruhi kepuasan kerja diantaranya yaitu faktor budaya kerja etos kerja, kompetensi, faktor lingkungan dan kebijakan pimpinan. Dari data yang diperolah dapat disimpulkan bahwa kualitas pelayanan dan kedisiplinan simultan (bersamaan) memberi pengaruh yang signifikan terhadap kepuasan kerja pegawai RSU latersia binjai.
ovservasi结果的在latersia也是总医院做研究员,研究人员发现了一些员工的抱怨latersia总医院也是员工,影响服务质量投诉和纪律latersia也是将军。这也影响了latersia binjai工作人员的满意度。本研究的目的是了解服务质量和纪律对latersia binjai工作满意度的影响。这项研究是由latersia binjai进行的一项由62名受访者组成的数字办公室规模研究。研究表明,服务质量和纪律对区域工作人员的工作满意度产生了重大影响,在影响区域工作满意度方面,这是主导变量。至于服务质量和一般性腺分化,工作满意度为74.32%。2568%的人是影响工作满意度的另一个因素,即职业道德、能力、环境因素和管理政策等因素。从经过分析的数据可以推断,服务质量和同时的纪律对区域工作人员的满意度产生了显著影响。
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引用次数: 0
Model Pendampingan UMKM Pangan Melalui Inkubator Bisnis Perguruan Tinggi (Mentoring Model for Food Sector of SMEs through Business Incubator of University)
Pub Date : 2023-02-28 DOI: 10.47080/jmb.v5i01.2490
Sukarta Atmaja
ABSTRAK   Inkubator bisnis di Indonesia belum berkembang seperti di negara maju. Hal ini disebabkan oleh kurangnya dukungan dari pemerintah dan belum adanya model tentang konsep inkubasi bisnis sebagai acuan. Penelitian ini bertujuan untuk menyusun model pendampingan UMKM sektor pangan melalui Inkubator Bisnis Perguruan Tinggi. Penelitian dilakukan pada beberapa Inkubator Bisnis dengan mewawancarai pengelola dan tenant inkubator yang memiliki fokus usaha di bidang pangan. Data yang diperoleh dianalisis dengan pendekatan Analytical Hierarchy Process (AHP) dan SWOT. Hasil analisis menunjukkan bahwa model inkubasi yang paling efektif untuk program inkubasi  UMKM pangan adalah model pendampingan partisipatif. UMKM binaan perlu dilibatkan dalam setiap proses pengambilan keputusan dan terlibat secara aktif dalam diskusi mengenai permasalahan usaha dan solusi untuk mengatasinya. Inkubasi tenant dilakukan selama tiga tahun meliputi tahap pra inkubasi, tahap inkubasi, dan tahap pasca inkubasi. Program inkubasi utama meliputi pelatihan teknis dan manajemen, pembukuan sederhana, penyusunan rencana bisnis, fasilitasi akses permodalan, dan pemasaran.   Kata kunci: inkubator bisnis, model pendampingan, pendampingan partisipatif, UMKM pengolahan pangan
印尼的抽象商业孵化器还没有像发达国家那样蓬勃发展。这是由于缺乏政府的支持,也没有商业潜伏期概念的模型。本研究旨在通过大学业务孵化器编制食品部门的UMKM培养模型。这项研究是在几个企业孵化器上进行的,采访了一家专注于食品生产的孵化器的经理和租户。取得的数据是通过分析分析过程(AHP)和SWOT进行分析的。分析结果表明,对UMKM食品孵育项目最有效的孵育模式是分级模型。UMKM binaan需要参与每个决策过程,并积极参与有关努力问题和解决方案的讨论。寄宿生为期三年,包括潜伏期、潜伏期和潜伏期。主要的孵化计划包括技术和管理培训、简单的簿记、商业规划、资金方便性访问和营销。关键词:商业孵化器,精简模型,参与培养,UMKM食品加工
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引用次数: 1
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Benefit Jurnal Manajemen dan Bisnis
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