Pub Date : 2024-11-14DOI: 10.1016/j.im.2024.104057
Kimia Ansari , Maryam Ghasemaghaei , Ofir Turel
Modern information technology (IT) features aimed at helping users can also increase the complexity of IT. The impact of this emergent complexity on employee behavior remains unknown. Using the transactional theory of stress, we propose that people cope with IT complexity by cutting corners. An experimental study involving 130 data analysts revealed (1) data analytics tools’ complexity increases distress, (2) distress fully mediates the impact of data analytics tools’ complexity on cognitive dissonance, (3) cutting corners negatively moderates distress–cognitive dissonance relationship, and (4) cognitive dissonance reduces perceived decision quality. These findings illuminate how employees navigate challenges using modern, complex IT.
旨在帮助用户的现代信息技术（IT）功能也会增加 IT 的复杂性。这种新出现的复杂性对员工行为的影响仍是未知数。利用压力的交易理论，我们提出人们会通过偷工减料来应对信息技术的复杂性。一项涉及 130 名数据分析师的实验研究显示：（1）数据分析工具的复杂性会增加困扰；（2）困扰会完全调节数据分析工具的复杂性对认知失调的影响；（3）偷工减料会消极调节困扰与认知失调之间的关系；（4）认知失调会降低感知决策质量。这些发现揭示了员工如何利用现代复杂的信息技术应对挑战。
{"title":"Cutting corners as a coping strategy in information technology use: Unraveling the mind's dilemma","authors":"Kimia Ansari , Maryam Ghasemaghaei , Ofir Turel","doi":"10.1016/j.im.2024.104057","DOIUrl":"10.1016/j.im.2024.104057","url":null,"abstract":"<div><div>Modern information technology (IT) features aimed at helping users can also increase the complexity of IT. The impact of this emergent complexity on employee behavior remains unknown. Using the transactional theory of stress, we propose that people cope with IT complexity by cutting corners. An experimental study involving 130 data analysts revealed (1) data analytics tools’ complexity increases distress, (2) distress fully mediates the impact of data analytics tools’ complexity on cognitive dissonance, (3) cutting corners negatively moderates distress–cognitive dissonance relationship, and (4) cognitive dissonance reduces perceived decision quality. These findings illuminate how employees navigate challenges using modern, complex IT.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"61 8","pages":"Article 104057"},"PeriodicalIF":8.2,"publicationDate":"2024-11-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142643109","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-11-14DOI: 10.1016/j.im.2024.104060
Pratim Milton Datta , Oliver Krancher
In today's world, organizations rely on cybersecurity end-user compliance as an essential practical parameter. Yet cybersecurity compliance remains a challenge, and failures are commonplace. But why? In addressing this question, we argue that ISP compliance is neither too monolithic nor too granular a construct but needs respecification. We empirically investigate cybersecurity antecedents leading to (i) user protection-centric password management and (ii) system protection-centric update compliance dimensions. The results of our survey of 241 users show differentiating behavioral strands intertwined across different types of compliance, highlighting a unique interplay of attitudes, knowledge, and social factors as antecedents to password and update compliance.
{"title":"Cybersecurity end-user compliance: Password management versus update compliance","authors":"Pratim Milton Datta , Oliver Krancher","doi":"10.1016/j.im.2024.104060","DOIUrl":"10.1016/j.im.2024.104060","url":null,"abstract":"<div><div>In today's world, organizations rely on cybersecurity end-user compliance as an essential practical parameter. Yet cybersecurity compliance remains a challenge, and failures are commonplace. But why? In addressing this question, we argue that ISP compliance is neither too monolithic nor too granular a construct but needs respecification. We empirically investigate cybersecurity antecedents leading to (i) user protection-centric password management and (ii) system protection-centric update compliance dimensions. The results of our survey of 241 users show differentiating behavioral strands intertwined across different types of compliance, highlighting a unique interplay of attitudes, knowledge, and social factors as antecedents to password and update compliance.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"61 8","pages":"Article 104060"},"PeriodicalIF":8.2,"publicationDate":"2024-11-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142656642","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-11-13DOI: 10.1016/j.im.2024.104053
Noyan Ilk , Guangzhi Shang , Zhijian Cui , Zhihao Terry Zhang
Online crowdfunding has become a popular mechanism for creative projects that are not suitable for traditional financing means. Interestingly, creators on crowdfunding platforms frequently embark on projects beyond their prior expertise. In this study, we investigate how fundraising performance affects a creator's decision to venture into (i.e., explore) new project categories. Leveraging data from Kickstarter, we unveil a “V-shaped” relationship between creators’ funding attainment discrepancy (the gap between realized and target performance) and their tendency to explore novel project categories. Our finding challenges the conventional assumption that exceeding target performance would inhibit exploratory behavior. In addition, we show that when the attainment discrepancy transitions from negative to positive, the probability of exploration exhibits a discontinuous dip.
{"title":"Towards new frontiers: How attainment discrepancy affects exploratory behavior in crowdfunding","authors":"Noyan Ilk , Guangzhi Shang , Zhijian Cui , Zhihao Terry Zhang","doi":"10.1016/j.im.2024.104053","DOIUrl":"10.1016/j.im.2024.104053","url":null,"abstract":"<div><div>Online crowdfunding has become a popular mechanism for creative projects that are not suitable for traditional financing means. Interestingly, creators on crowdfunding platforms frequently embark on projects beyond their prior expertise. In this study, we investigate how fundraising performance affects a creator's decision to venture into (i.e., explore) new project categories. Leveraging data from Kickstarter, we unveil a “V-shaped” relationship between creators’ funding attainment discrepancy (the gap between realized and target performance) and their tendency to explore novel project categories. Our finding challenges the conventional assumption that exceeding target performance would inhibit exploratory behavior. In addition, we show that when the attainment discrepancy transitions from negative to positive, the probability of exploration exhibits a discontinuous dip.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"61 8","pages":"Article 104053"},"PeriodicalIF":8.2,"publicationDate":"2024-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142643112","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-11-13DOI: 10.1016/j.im.2024.104054
Wang Cao , Yipeng Liu , Shengli Li , Zheyuan Pu
This study examines what drives user tipping on online video sharing platforms, focusing on how video characteristics such as contributor experience, content length, and content type affect tipping behavior. Drawing from theoretical foundations such as the elaboration likelihood model and social exchange theory, we propose several hypotheses. Based on a dataset from Bilibili.com, we employ econometric models to test the proposed hypothesis. We find that contributor experience generally decreases tipping, while longer videos tend to attract more tips. Additionally, users are more likely to tip for entertainment content over knowledge content, demonstrating a preference for hedonic values. Furthermore, the effects of contributor experience and content length on tipping are less pronounced for knowledge content than for entertainment content, showing different impacts based on content type. Our findings provide insight into the complex dynamics of viewer engagement and tipping on digital platforms.
{"title":"What drives users to tip? The impact of contributor experience, content length, and content type on online video sharing platforms","authors":"Wang Cao , Yipeng Liu , Shengli Li , Zheyuan Pu","doi":"10.1016/j.im.2024.104054","DOIUrl":"10.1016/j.im.2024.104054","url":null,"abstract":"<div><div>This study examines what drives user tipping on online video sharing platforms, focusing on how video characteristics such as contributor experience, content length, and content type affect tipping behavior. Drawing from theoretical foundations such as the elaboration likelihood model and social exchange theory, we propose several hypotheses. Based on a dataset from Bilibili.com, we employ econometric models to test the proposed hypothesis. We find that contributor experience generally decreases tipping, while longer videos tend to attract more tips. Additionally, users are more likely to tip for entertainment content over knowledge content, demonstrating a preference for hedonic values. Furthermore, the effects of contributor experience and content length on tipping are less pronounced for knowledge content than for entertainment content, showing different impacts based on content type. Our findings provide insight into the complex dynamics of viewer engagement and tipping on digital platforms.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"61 8","pages":"Article 104054"},"PeriodicalIF":8.2,"publicationDate":"2024-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142656643","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-10-18DOI: 10.1016/j.im.2024.104052
Suparna Dhar , Indranil Bose
Twitter spam needs to be detected and arrested quickly. The paper examines methods for classification of spam in terms of determination of important features, comparative performance of classification models, and improvement in time performance for classification. It presents a conceptualization of several novel rich, deep, and naïve features. The extraction processes for rich and deep features increase the time complexity of spam classification. To address this, the proposed model selectively segregates and combines features to enable near real-time processing. This supersedes the time performance of standard machine learning and deep learning models, with no compromise on the quality of classification.
{"title":"An ensemble deep learning model for fast classification of Twitter spam","authors":"Suparna Dhar , Indranil Bose","doi":"10.1016/j.im.2024.104052","DOIUrl":"10.1016/j.im.2024.104052","url":null,"abstract":"<div><div>Twitter spam needs to be detected and arrested quickly. The paper examines methods for classification of spam in terms of determination of important features, comparative performance of classification models, and improvement in time performance for classification. It presents a conceptualization of several novel rich, deep, and naïve features. The extraction processes for rich and deep features increase the time complexity of spam classification. To address this, the proposed model selectively segregates and combines features to enable near real-time processing. This supersedes the time performance of standard machine learning and deep learning models, with no compromise on the quality of classification.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"61 8","pages":"Article 104052"},"PeriodicalIF":8.2,"publicationDate":"2024-10-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142592640","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-09-29DOI: 10.1016/j.im.2024.104051
Yao Mu , Qiang Wei , Guoqing Chen
As an essential product cue in consumer information foraging, textual snippets can convey valuable scents that attract consumers to further access products, paving the way for online sellers to seize a competitive advantage. Premised on shopping goals theory, this study proposes a novel approach to designing high-quality product snippets that are particularly enhanced with consumer interests. First, snippet encoding is formulated as a multi-criteria optimization problem in which information sources are incorporated to distill consumer-appealing keywords considering both driving search and attracting selection, as well as to integrate the perspectives of sellers and consumers. Subsequently, a constrained genetic solution algorithm is developed, which copes well with the evolutionary nature of the problem to optimize snippets in an effective and efficient manner. Extensive experiments are conducted to verify the validity and superiority of the proposed approach.
{"title":"Encoding consumer interests into product snippets with a multi-criteria genetic optimization approach","authors":"Yao Mu , Qiang Wei , Guoqing Chen","doi":"10.1016/j.im.2024.104051","DOIUrl":"10.1016/j.im.2024.104051","url":null,"abstract":"<div><div>As an essential product cue in consumer information foraging, textual snippets can convey valuable scents that attract consumers to further access products, paving the way for online sellers to seize a competitive advantage. Premised on shopping goals theory, this study proposes a novel approach to designing high-quality product snippets that are particularly enhanced with consumer interests. First, snippet encoding is formulated as a multi-criteria optimization problem in which information sources are incorporated to distill consumer-appealing keywords considering both driving search and attracting selection, as well as to integrate the perspectives of sellers and consumers. Subsequently, a constrained genetic solution algorithm is developed, which copes well with the evolutionary nature of the problem to optimize snippets in an effective and efficient manner. Extensive experiments are conducted to verify the validity and superiority of the proposed approach.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"61 8","pages":"Article 104051"},"PeriodicalIF":8.2,"publicationDate":"2024-09-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142427817","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-09-13DOI: 10.1016/j.im.2024.104048
Nianxin Wang , Sijia Feng , Yuxue Yang , Yajiong Xue
crowdfunding has become an increasingly common source of financing for entrepreneurs, yet it entails fierce competition among campaigns on crowdfunding platforms. Previous research has investigated how crowdfunding success is affected by factors such as the campaign attributes creator information and online communication between creators and backers. Yet little work has addressed the effect of campaign titles on backers’ financial commitment and crowdfunding success. This study focuses on four textual characteristics (length, innovativeness, person deixis, and expression tone) of campaign titles and their influence on crowdfunding outcomes. The empirical analysis of 73,581 Indiegogo campaigns shows that title length has an inverted U-shaped effect on crowdfunding success. Words related to innovativeness and second person deixis in campaign titles increase the likelihood of crowdfunding success, while the expression of a pleading tone has a negative effect. Findings demonstrate the importance of campaign title and specific textual characteristics in attracting the attention of potential funders, providing theoretical and practical implications.
众筹已成为创业者越来越常见的融资渠道，但众筹平台上的众筹活动之间也存在着激烈的竞争。以往的研究已经探究了众筹的成功如何受到活动属性、创建者信息以及创建者与支持者之间在线交流等因素的影响。然而，很少有研究涉及活动标题对支持者的财务承诺和众筹成功的影响。本研究聚焦于活动标题的四个文本特征（长度、创新性、人称修饰和表达语气）及其对众筹结果的影响。对 73581 个 Indiegogo 活动的实证分析表明，标题长度对众筹成功有倒 U 型影响。活动标题中与创新性相关的词语和第二人称后缀会增加众筹成功的可能性，而恳求语气的表达则会产生负面影响。研究结果表明了活动标题和特定文本特征在吸引潜在资助者关注方面的重要性，并提供了理论和实践意义。
{"title":"Love at first sight: A text analytical study of campaign title impact on crowdfunding success","authors":"Nianxin Wang , Sijia Feng , Yuxue Yang , Yajiong Xue","doi":"10.1016/j.im.2024.104048","DOIUrl":"10.1016/j.im.2024.104048","url":null,"abstract":"<div><div>crowdfunding has become an increasingly common source of financing for entrepreneurs, yet it entails fierce competition among campaigns on crowdfunding platforms. Previous research has investigated how crowdfunding success is affected by factors such as the campaign attributes creator information and online communication between creators and backers. Yet little work has addressed the effect of campaign titles on backers’ financial commitment and crowdfunding success. This study focuses on four textual characteristics (length, innovativeness, person deixis, and expression tone) of campaign titles and their influence on crowdfunding outcomes. The empirical analysis of 73,581 Indiegogo campaigns shows that title length has an inverted U-shaped effect on crowdfunding success. Words related to innovativeness and second person deixis in campaign titles increase the likelihood of crowdfunding success, while the expression of a pleading tone has a negative effect. Findings demonstrate the importance of campaign title and specific textual characteristics in attracting the attention of potential funders, providing theoretical and practical implications.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"61 8","pages":"Article 104048"},"PeriodicalIF":8.2,"publicationDate":"2024-09-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142315974","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper examines the role of contextual factors and negative critical incidents as drivers of wearable discontinuance. We adopt a process perspective to understand wearable discontinuance by collecting data from long-time wearable users who have permanently discontinued their use and have no intention of reusing them. We adopt a multistage research design and collect data through the critical incident technique. Inductive data analysis reveals that both critical incidents and contextual factors impact wearable discontinuance, and the former is tethered to the purpose of wearable use. The study proposes pathways in the volitional information systems discontinuance process model and offers theoretical and practical contributions.
{"title":"Wearable discontinuance: Pathways in the volitional information systems discontinuance process","authors":"Amandeep Dhir , Shivinder Nijjer , Xin (Robert) Luo , Puneet Kaur","doi":"10.1016/j.im.2024.104038","DOIUrl":"10.1016/j.im.2024.104038","url":null,"abstract":"<div><p>This paper examines the role of contextual factors and negative critical incidents as drivers of wearable discontinuance. We adopt a process perspective to understand wearable discontinuance by collecting data from long-time wearable users who have permanently discontinued their use and have no intention of reusing them. We adopt a multistage research design and collect data through the critical incident technique. Inductive data analysis reveals that both critical incidents and contextual factors impact wearable discontinuance, and the former is tethered to the purpose of wearable use. The study proposes <em>pathways in the volitional information systems discontinuance process</em> model and offers theoretical and practical contributions.</p></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"61 8","pages":"Article 104038"},"PeriodicalIF":8.2,"publicationDate":"2024-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0378720624001204/pdfft?md5=c3bd3573ceb9ae3c638ab12b5424b5b0&pid=1-s2.0-S0378720624001204-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142274650","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-09-12DOI: 10.1016/j.im.2024.104049
Mingchuan Gong , Christian Wagner , Junkai Wang , Yuxiang Chris Zhao
Mobile massively multiplayer online role-playing games (MMORPGs) effectively motivate players to purchase in-game items, but the factors underlying purchase behavior in mobile MMORPGs remain inadequately understood. Utilizing the Wixom and Todd framework, our study explores how technological characteristics, gameplay experience, and attitudes drive players’ purchase behavior. Through online surveys and interviews, we found that advancement motivation and immersion significantly influence purchase intentions, with immersion being impacted by aesthetic design, customization, and sociability. This research expands the application of the Wixom and Todd framework into the realm of gaming and refines the immersion concept in the mobile MMORPG context.
{"title":"Why do players spend money on mobile massively multiplayer online role-playing games? A Wixom and Todd framework","authors":"Mingchuan Gong , Christian Wagner , Junkai Wang , Yuxiang Chris Zhao","doi":"10.1016/j.im.2024.104049","DOIUrl":"10.1016/j.im.2024.104049","url":null,"abstract":"<div><p>Mobile massively multiplayer online role-playing games (MMORPGs) effectively motivate players to purchase in-game items, but the factors underlying purchase behavior in mobile MMORPGs remain inadequately understood. Utilizing the Wixom and Todd framework, our study explores how technological characteristics, gameplay experience, and attitudes drive players’ purchase behavior. Through online surveys and interviews, we found that advancement motivation and immersion significantly influence purchase intentions, with immersion being impacted by aesthetic design, customization, and sociability. This research expands the application of the Wixom and Todd framework into the realm of gaming and refines the immersion concept in the mobile MMORPG context.</p></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"61 8","pages":"Article 104049"},"PeriodicalIF":8.2,"publicationDate":"2024-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142243894","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-09-12DOI: 10.1016/j.im.2024.104050
Hongying Zhao , Christian Wagner
Drawing on chasm theory and perceived value theory, this study investigated user participation behavior differences at different stages of online communities to understand two stage-related threats: the cold-start problem (i.e., creating conditions for the establishment of an initial mass of content) and the chasm problem (i.e., user motivational change as an online community evolves). Analysis of survey data from 657 TikTok users revealed changes in user participation motivation that can be associated with the online community's development, providing evidence for the existence of a chasm in the online community context. This research has implications for both theorists and practitioners looking to build sustainable online communities.
{"title":"Crossing the chasm: Understanding users’ motivational differences based on stages of online community","authors":"Hongying Zhao , Christian Wagner","doi":"10.1016/j.im.2024.104050","DOIUrl":"10.1016/j.im.2024.104050","url":null,"abstract":"<div><p>Drawing on chasm theory and perceived value theory, this study investigated user participation behavior differences at different stages of online communities to understand two stage-related threats: the cold-start problem (i.e., creating conditions for the establishment of an initial mass of content) and the chasm problem (i.e., user motivational change as an online community evolves). Analysis of survey data from 657 TikTok users revealed changes in user participation motivation that can be associated with the online community's development, providing evidence for the existence of a chasm in the online community context. This research has implications for both theorists and practitioners looking to build sustainable online communities.</p></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"61 8","pages":"Article 104050"},"PeriodicalIF":8.2,"publicationDate":"2024-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142274170","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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