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Leveraging the metaverse ecosystem: How institutional factors, adoption of metaverse-related technologies, and absorptive capacity drive performance in high-tech small and medium-sized enterprises
IF 8.2 2区 管理学 Q1 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2024-12-09 DOI: 10.1016/j.im.2024.104080
Fakhar Shahzad, Qingyu Zhang
This study aims to investigate the adoption of Metaverse-related technologies by high-tech small and medium-sized enterprises (SMEs) and its impact on international marketing agility and firm performance. A two-wave longitudinal design was applied using structural equation modeling to assess data collected from high-tech SME executives (n = 226). This study reveals that various institutional aspects positively influence high-tech SMEs’ intention to adopt Metaverse-related technologies, leading to its adoption. Adoption improves marketing agility and performance, with absorptive capacity playing a crucial mediating role. Based on the results of empirical investigation, this study provides significant theoretical and practical contributions.
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引用次数: 0
Leveraging structural IT capabilities to promote novelty and efficiency in business model design: A knowledge-based view
IF 8.2 2区 管理学 Q1 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2024-12-07 DOI: 10.1016/j.im.2024.104090
Feiyu Wang, Jibao Gu, Along Liu
Enterprises are confronted with the challenge of designing business models grounded in information technology (IT). In addressing this concern, prior literature has highlighted the significance of intra-organizational IT capabilities in the business model design (BMD), yet insufficient attention has been devoted to inter-organizational IT capabilities. Employing a knowledge-based view to address this research gap, this study explores how enterprises leverage structural IT capabilities to foster novelty-centered business model design (NBMD) and efficiency-centered business model design (EBMD). Using matched survey data from 180 Chinese manufacturing firms, our findings indicate a positive correlation between IT reconfiguration and NBMD, and a positive correlation between IT integration and EBMD. Additionally, polynomial regression and response surface analysis show that maintaining a high proportion of IT reconfiguration or integration is required to optimize NBMD. For facilitating EBMD, a high proportion of IT integration must be maintained, and a high proportion of IT reconfiguration has a comparatively lesser impact. Our research results offer theoretical and practical implications for how to develop structural IT capabilities to support BMD.
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引用次数: 0
E-mail overload: Exploring employees’ experiences using e-mail during worktime and leisure time and consequences for their subjective well-being
IF 8.2 2区 管理学 Q1 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2024-12-05 DOI: 10.1016/j.im.2024.104089
Ludivine Martin , Chantal Fuhrer , Nicolas Poussing
Increased connectivity between employees and their organizations complicates managing information flows and constant availability via e-mail. We classify employees’ e-mail experiences using e-mail into groups of e-mail overload based on a boundary perspective and assess its impact and coping mechanisms, from a coping perspective, on subjective well-being. Survey results (N = 1,372) show that (1) e-mail overload during worktime increases job stress and reduces job and life satisfaction; (2) e-mail overload during work and leisure increases job stress and reduces life satisfaction; and (3) having no e-mail overload decreases job stress and improves job and life satisfaction. We formulate implications for research and practice.
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引用次数: 0
Can B2B online communities reduce enterprises’ default behavior༟—— From social network perspective
IF 8.2 2区 管理学 Q1 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2024-12-02 DOI: 10.1016/j.im.2024.104079
Xin Chen, Wen-li Li
Business-to-Business (B2B) online communities (OCs) facilitate enterprises to obtain additional resources through establishing interconnected networks. However, the existing literature lacks comprehensive insights into how the social network of enterprises affects their involuntary default. Based on social network theory, this study aims to investigate the influence of structural network embeddedness (i.e., density, structural holes, and centrality) on enterprises’ involuntary default. The results show that these network characteristics have a direct impact on involuntary default, and these effects are moderated by role superposition.
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引用次数: 0
Emphasizing rewards: An empirical analysis of backer motivations in charitable crowdfunding 强调回报:慈善众筹中支持者动机的实证分析
IF 8.2 2区 管理学 Q1 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2024-11-26 DOI: 10.1016/j.im.2024.104078
Jinmou Hu , Haoyan Sun , Weijia You
Crowdfunding provides an effective way to raise small amounts of funds from a large number of backers. This study aims to explore the impact on backer behavior and subsequent funding outcomes when tangible rewards are emphasized in charitable crowdfunding campaigns. Based on the data from a crowdfunding platform in China, we differentiate between the behavior of backers who are intrinsically motivated and backers who are (at least) partly extrinsically motivated. Our results indicate that emphasizing promised rewards plays a dual role in charitable crowdfunding projects. While it makes a project more appealing to partly extrinsically motivated backers, it simultaneously undermines the enthusiasm of intrinsically motivated backers. However, partly extrinsically motivated backers are more crucial for the success of charitable crowdfunding projects. Explicitly mentioning promised rewards in the project description increases the proportion of these backers, thereby enhancing the project's fundraising performance. Finally, we discuss the importance of the interaction of crowdfunding campaign design with backer motivation in charitable crowdfunding.
众筹提供了一种从大量支持者那里筹集小额资金的有效途径。本研究旨在探讨在慈善众筹活动中强调有形奖励对支持者行为和后续融资结果的影响。基于中国某众筹平台的数据,我们区分了内在动机和(至少)部分外在动机的支持者的行为。我们的研究结果表明,强调承诺奖励在慈善众筹项目中具有双重作用。虽然这会让项目对部分外在动机的支持者更有吸引力,但同时也会削弱内在动机支持者的热情。然而,部分外在动机的支持者对于慈善众筹项目的成功更为关键。在项目描述中明确提及承诺的奖励,增加了这些支持者的比例,从而提高了项目的融资绩效。最后,我们讨论了众筹活动设计与支持者动机互动在慈善众筹中的重要性。
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引用次数: 0
Better job application systems: Objectively assessing measures of job performance from asynchronous video interviews
IF 8.2 2区 管理学 Q1 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2024-11-26 DOI: 10.1016/j.im.2024.104077
Steven J. Pentland , Xinran Wang , Nathan W. Twyman
When selecting top candidates for a job, organizations would prefer to not accidentally filter out the highest quality candidates. But an unbiased, detailed assessment of every applicant in a large candidate pool has been prohibitively costly. Asynchronous video interviews (AVIs) are inspiring new ideas for predicting job performance early in the hiring process by providing a rich source of signals. We propose that automatic analysis of interview data can improve candidate filtering at the application stage. The potential of this approach is clear, but there is a need for a structured framework and benchmarks to develop effective and valid application systems. We therefore propose a design framework that enhances the objectiveness of automated candidate assessment using AVIs through principles such as using behavioral cues that are hard to fake and using unbiased, validated labels in training sets. We demonstrate the implementation of this framework and evaluate its potential by building a prototype for automatically assessing general mental ability, an important and generalizable indicator of job performance. Results show that if new application systems adhere to this framework, more objective measures of job performance can be assessed automatically from AVI recordings. More generally, the study guides advancement of automated AVI platforms with a focus on efficacy and fairness.
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引用次数: 0
Mobile use in an age of interruption: Implications of capacity and structural interference for mobile users 中断时代的移动使用:容量和结构性干扰对移动用户的影响
IF 8.2 2区 管理学 Q1 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2024-11-19 DOI: 10.1016/j.im.2024.104069
Lior Fink , Esti Baranes , Naama Ilany-Tzur
We investigate the performance consequences of on-screen interruptions in mobile use. Drawing on capacity theory of attention, we conjecture that attention capacity may be lower in mobile use relative to PC use. A self-report instrument provides preliminary support for this conjecture. An online experiment provides additional support by showing that mobile users benefit from lower switching costs when they turn their attention to an interrupting task, while they suffer higher resumption costs when they resume a task that already demanded their attention. This study advances the understanding of mobile behavior while contributing to the broader literature on attention and interference.
我们研究了手机使用中屏幕中断对成绩的影响。根据注意力容量理论,我们推测使用手机时的注意力容量可能低于使用电脑时的注意力容量。自我报告工具为这一猜想提供了初步支持。一项在线实验显示,当移动用户将注意力转向一项中断任务时,他们会从较低的转换成本中获益,而当他们重新开始一项已经需要其注意力的任务时,他们会承受较高的恢复成本,从而为这一猜想提供了额外的支持。这项研究加深了人们对移动行为的理解,同时为有关注意力和干扰的更广泛的文献做出了贡献。
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引用次数: 0
Orchestrating digital technologies with incumbent enterprise systems for attaining innovation 协调数字技术与现有企业系统,实现创新
IF 8.2 2区 管理学 Q1 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2024-11-19 DOI: 10.1016/j.im.2024.104066
Sachithra Lokuge , Darshana Sedera , Varun Grover , Suprateek Sarker
In the late 1990s, most organizations adopted enterprise systems (ES) to automate their core business processes. The very same organizations are presented with a new wave of opportunities to innovate with digital technologies—technologies that purport to have diametrically opposed characteristics to ES. This study explores how organizations integrate digital technologies with their incumbent ES for attaining innovation. The study followed a qualitative approach and gathered data from four organizations consisting of six such projects. By applying a unique theoretical foundation, this study derives interesting insights into the orchestration process of ES and digital technologies for attaining innovation.
20 世纪 90 年代末,大多数组织都采用了企业系统(ES)来实现核心业务流程的自动化。同样是这些组织,却面临着利用数字技术进行创新的新一轮机遇--这些技术声称具有与企业系统截然相反的特性。本研究探讨了企业如何将数字技术与现有的 ES 相结合以实现创新。研究采用定性方法,从四个组织的六个此类项目中收集数据。通过应用独特的理论基础,本研究对实现创新的 ES 与数字技术的协调过程提出了有趣的见解。
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引用次数: 0
Seeking decision-making performance: Examining the role of E-commerce capability, digital business intensity, and organizational agility 寻求决策绩效:研究电子商务能力、数字化业务强度和组织灵活性的作用
IF 8.2 2区 管理学 Q1 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2024-11-17 DOI: 10.1016/j.im.2024.104064
Lei Li , Jiabao Lin , Jose Benitez , Xin (Robert) Luo , Patrick Mikalef
Leveraging the IT-enabled organizational capabilities perspective, we develop a moderated mediation model to examine the mechanisms and boundary conditions through which e-commerce capability affects decision-making performance. Using a sample of Chinese agriculture firms, the results validate that e-commerce capability positively influences decision-making performance through organizational agility, and this indirect effect is stronger when digital business intensity is higher. Moreover, digital business intensity moderates the relationship between e-commerce capability and organizational agility. This paper contributes to IS research by examining theoretically and empirically the impact of digitally enabled agility on decision-making performance, emphasizing the role of e-commerce capability and digital business intensity.
利用信息技术驱动的组织能力视角,我们建立了一个调节中介模型,以研究电子商务能力影响决策绩效的机制和边界条件。以中国农业企业为样本,研究结果验证了电子商务能力通过组织敏捷性对决策绩效产生积极影响,而且当数字业务强度越高时,这种间接影响越强。此外,数字业务强度还能调节电子商务能力与组织敏捷性之间的关系。本文从理论和实证角度研究了数字化敏捷性对决策绩效的影响,强调了电子商务能力和数字化业务强度的作用,为信息系统研究做出了贡献。
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引用次数: 0
Exploring liminal experience of entrepreneurs in information and communication technology innovation in underdeveloped regions 探索欠发达地区企业家在信息和通信技术创新中的边缘经验
IF 8.2 2区 管理学 Q1 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2024-11-16 DOI: 10.1016/j.im.2024.104067
Zhewei Zhang , Rezwanul Huque Khan , Joe Nandhakumar
Research on information and communication technology (ICT) innovation highlights its crucial role in fostering socioeconomic development in underdeveloped regions. Prior studies have shown that the unique context of these regions can present significant challenges, which often lead to project failure. These studies generally examined the phenomenon at the organizational and societal levels, offering limited insights at the individual level, especially on how challenges are dealt with by entrepreneurs. By analyzing two ICT innovation projects in Bangladesh, we explore how entrepreneurs appropriate these challenges and suggest innovative solutions to achieve desired project outcomes. Drawing on the concept of “liminality,” we develop a process model that depicts how entrepreneurs adapt to contextual challenges and establish contextualized practices for successful ICT innovations. We discuss the strategies used by entrepreneurs for path creation during this process and highlight the importance of digital technologies in supporting these strategies. We then outline the implications of our findings for research on ICT innovation in underdeveloped regions.
关于信息和通信技术(ICT)创新的研究强调了它在促进欠发达地区社会经济发展方面的关键作用。先前的研究表明,这些地区的独特环境会带来重大挑战,往往导致项目失败。这些研究一般从组织和社会层面研究这一现象,对个人层面,尤其是企业家如何应对挑战的见解有限。通过分析孟加拉国的两个信息和通信技术创新项目,我们探讨了企业家如何应对这些挑战,并提出创新解决方案,以实现预期的项目成果。借鉴 "边缘性 "的概念,我们建立了一个过程模型,描述了企业家如何适应环境挑战,并为成功的信息和通信技术创新建立环境实践。我们讨论了创业者在这一过程中为开辟道路所使用的策略,并强调了数字技术在支持这些策略方面的重要性。然后,我们概述了我们的研究结果对欠发达地区信息和通信技术创新研究的影响。
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Information & Management
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