Information & Management最新文献

Mobile health applications (MHAs) have been widely used by community health workers (CHWs) in primary care to facilitate their workflow, but the continuance of these applications by CHWs remains inadequate. This article employs expectation confirmation theory as the overarching theory, complemented by the information system success model and the consumer expectations model, to propose a research model aimed at examining the factors influencing CHWs’ MHA continuance. To validate this research model, a survey was conducted involving 459 CHWs who used MHAs. The analysis results confirm many hypothetical relationships within the research model. First, we propose an extended expectation confirmation model remedying deficiency of the expectation confirmation theory. Second, this study uncovers an inverted U-shaped relationship between CHWs’ expectations and expectation confirmation. Third, we study continuance from a novel perspective – that of CHWs. Fourth, we reveal one boundary condition of our research model by considering the moderating role of health institution type. In addition, practical implications for both policymakers in healthcare systems and MHA providers are delivered.

Information systems development is a complex, knowledge-intensive process. Companies struggle with achieving IS development goals of delivering information systems within time, on budget, and with promised functionalities. This paper suggests that to achieve these goals, IS development teams need to cultivate a climate of collective ownership in the team. We collect qualitative data and use a multimethod approach combining multi-case study and grounded theory techniques to understand the collective ownership concept in the context of agile software development. We find that collective ownership in IS development varies from the standard conceptualization found in the literature. Collective ownership is manifested as more of a balanced, collaborative approach where the original developer is involved throughout the process and is empowered through inclusion in the process of change. We find that overall, individual ownership helps collective ownership but, in some scenarios, it may also impede ownership at the collective level. We also find that there is a reciprocal relationship between collective ownership and collaboration, and that perceived control and a shared understanding of the tasks also help develop ownership at the collective level.

This paper introduces a novel theoretical lens of pseudo-community trust and studies its effect on member disclosure on social networking sites (SNSs). We collect survey data from 229 SNS users and validate the research model using the structural equation modeling method. Findings indicate the effect of pseudo-community trust in promoting member self-disclosure and reveal the contingency of its effect. Moreover, our findings report important antecedents to pseudo-community trust and evidence their indirect effects on member self-disclosure through pseudo-community as a mediator. This research contributes to the trust literature and self-disclosure literature on SNSs.

This study explores the role of design affordance of social display features in mobile social e-commerce with recommendations. Building upon the intersection of signaling theory and construal level theory, we address two paradoxes regarding social and temporal cues in recommending (close social distance vs. limited feedback and recency vs. magnitude). The results from four experiments indicate that friend-based feedback induces larger purchases than crowd-based feedback. Temporal distance moderates this relationship. Specifically, when temporal cues indicate proximal distance, recommendations from friends (by showing their feedback) are more persuasive than those from crowds. Conversely, the opposite occurs at further temporal distance.

This study examines different types of interactions in online communities for e-commerce sellers. Drawing on social exchange theory and using machine learning techniques to differentiate individuals’ interactions in the online community, we examine the impact of exchanging two major types of resources—tangible assistance and knowledge—on e-commerce sellers’ online sales. The findings demonstrate that online sellers engaging in more interactions that involve receiving tangible assistance or knowledge tend to realize better online sales performance, while interactions involving providing tangible assistance or knowledge also may benefit sellers’ sales performance through increasing the receipt of resources. In addition, sellers more active in receiving knowledge tend to have higher sales in markets in which they face greater competition intensity. Our study contributes to both research and practice with a more nuanced understanding of interactions in online communities—that is, providing and receiving different types of resources—and their associated sales outcomes.

The adoption of ICTs for facilitating interactions can create barriers for those who identify as outsiders in technology-mediated groups. We use an experiment to investigate how outsiders pursue social integration strategies, including group assimilation and resistance, to empower themselves in short-term technology-mediated groups. We find the effectiveness of detached group members depends on the social integration strategies they employ and the social presence offered by the communication technologies they use. Our findings demonstrate that group members who are already feeling detached from others can become even more detached — indeed marginalized — when their group shifts to technology-mediated communications. They can improve their personal effectiveness by altering their social integration strategies and the technology being used to facilitate communication. This study has important theoretical and practical implications for outsiders’ social inclusion and effectiveness in short-term technology-mediated groups.

This study examines the financial and environmental effects of carbon management systems (CMSs) used in publicly traded companies worldwide. Market reactions to companies that announce the adoption of a CMS are analyzed, as are changes in greenhouse gas (GHG) emissions for CMS adopters. A method for conducting international event studies is introduced, and a Monte Carlo simulation indicates that such a method may be necessary to avoid bias. Empirical results suggest that CMS adoption announcements might not generate positive abnormal returns across a variety of specifications. In contrast, estimation results suggest that adoption of a CMS may mitigate increases in GHG emissions.

With the steady increase in connectivity and the development of new dynamic, interconnected, and distributed technologies, management teams are seeing opportunities to digitally transform organizational processes. Following a case of Internet of Things (IoT) implementation, the aim of this paper is to explore the transformational potential of IoT and the mechanisms and processes that support or constrain IoT-enabled digital transformation in practice. Through a qualitative case study of an IoT implementation project over a period of two years, we show that IoT can create an opportunity for digital transformation by fundamentally changing organizational and individual perception of work identity and work practices. Furthermore, we show that successful IoT adoption requires proactive leadership that identifies and accounts for both technological capabilities and different stakeholder perspectives. To make use of IoT's capabilities and simultaneously mitigate the risk of privacy infringements one must leverage the role of the observer and the observed.

Configurational dispersion describes the distribution of team members across sites. Two of its dimensions include how unevenly members are distributed—i.e., configurational imbalance—and the extent to which members work in isolation from other team members—i.e., configurational isolation. We examine the combined influence of configurational dispersion, information and communication technologies (ICTs) use, and leader coaching on team performance mediated by interpersonal process asymmetry. The model is tested via a year-long field study of 88 teams and their leaders with members dispersed across China, India, and the United States. Results show that leaders should minimize their coaching when configurationally isolated teams use synchronous ICTs and when configurationally imbalanced teams use asynchronous ICTs.