Pub Date : 2026-03-01Epub Date: 2025-12-30DOI: 10.1016/j.im.2025.104300
Zhao Du , Mengxiang Li , Kanliang Wang , Bin Gu
The challenge of motivating potential donors to contribute is the primary hurdle to the success of online charitable crowdfunding. Anchoring on warm glow theory, we investigate how fundraisers’ self-donations influence donors to contribute to online charitable crowdfunding projects and examine the underlying mechanism through activating potential donors’ warm glow feeling. Using a large-scale dataset from a leading crowdfunding platform in China and a laboratory experiment, we find that fundraisers’ self-donations have a significant positive impact on potential donors’ contributions through developing their warm glow feeling. Our results show that charitable crowdfunding projects with fundraisers’ self-donations perform better in attracting donations from donors. Fundraisers’ self-donations not only improve the probability of success for charitable crowdfunding projects but also facilitates the collection of additional donations. Implications for theory and practice are discussed.
{"title":"Investigating the impacts of fundraisers’ self-donations on donors’ contribution in charitable crowdfunding: A warm glow perspective","authors":"Zhao Du , Mengxiang Li , Kanliang Wang , Bin Gu","doi":"10.1016/j.im.2025.104300","DOIUrl":"10.1016/j.im.2025.104300","url":null,"abstract":"<div><div>The challenge of motivating potential donors to contribute is the primary hurdle to the success of online charitable crowdfunding. Anchoring on warm glow theory, we investigate how fundraisers’ self-donations influence donors to contribute to online charitable crowdfunding projects and examine the underlying mechanism through activating potential donors’ warm glow feeling. Using a large-scale dataset from a leading crowdfunding platform in China and a laboratory experiment, we find that fundraisers’ self-donations have a significant positive impact on potential donors’ contributions through developing their warm glow feeling. Our results show that charitable crowdfunding projects with fundraisers’ self-donations perform better in attracting donations from donors. Fundraisers’ self-donations not only improve the probability of success for charitable crowdfunding projects but also facilitates the collection of additional donations. Implications for theory and practice are discussed.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"63 2","pages":"Article 104300"},"PeriodicalIF":8.2,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145883746","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-03-01Epub Date: 2025-12-22DOI: 10.1016/j.im.2025.104296
Wenhua Li , Hongtao Li , Junpeng Guo , Weiguo Fan
With the rapid development of Internet technology, information overload has become increasingly severe. Recommendation systems, as effective information filtering tools, can provide users with personalized recommendations to reduce their decision-making costs. Although recommendation algorithms have achieved great progress in prediction accuracy with the advance of deep learning technologies, the reliability of recommendation results has been relatively underexplored. "Reliability" refers to the likelihood of users accepting the final recommended results, and it is one of the important aspects influencing user experience. Many existing recommendation systems primarily optimize predictive accuracy metrics, while relatively fewer works explicitly model the likelihood of user acceptance, leading to potential gaps in user satisfaction. To address this, we propose the deep ensemble reliable recommendation algorithm (DERA). DERA integrates reliability into both the data preprocessing and model training phases of recommendation models. Drawing on the ensemble learning concept, DERA trains multiple weak learners and employs voting to determine the final prediction result. Additionally, a data preprocessing method is designed to alleviate the imbalance of training data. Experiments on four real-world datasets demonstrate that DERA can enhance recommendation performance by considering reliability. In summary, our work presents a novel framework to integrate reliability estimation into the training pipeline without extra side-information.
{"title":"A reliability-enhanced deep ensemble learning framework for recommendation","authors":"Wenhua Li , Hongtao Li , Junpeng Guo , Weiguo Fan","doi":"10.1016/j.im.2025.104296","DOIUrl":"10.1016/j.im.2025.104296","url":null,"abstract":"<div><div>With the rapid development of Internet technology, information overload has become increasingly severe. Recommendation systems, as effective information filtering tools, can provide users with personalized recommendations to reduce their decision-making costs. Although recommendation algorithms have achieved great progress in prediction accuracy with the advance of deep learning technologies, the reliability of recommendation results has been relatively underexplored. \"Reliability\" refers to the likelihood of users accepting the final recommended results, and it is one of the important aspects influencing user experience. Many existing recommendation systems primarily optimize predictive accuracy metrics, while relatively fewer works explicitly model the likelihood of user acceptance, leading to potential gaps in user satisfaction. To address this, we propose the deep ensemble reliable recommendation algorithm (DERA). DERA integrates reliability into both the data preprocessing and model training phases of recommendation models. Drawing on the ensemble learning concept, DERA trains multiple weak learners and employs voting to determine the final prediction result. Additionally, a data preprocessing method is designed to alleviate the imbalance of training data. Experiments on four real-world datasets demonstrate that DERA can enhance recommendation performance by considering reliability. In summary, our work presents a novel framework to integrate reliability estimation into the training pipeline without extra side-information.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"63 2","pages":"Article 104296"},"PeriodicalIF":8.2,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145840272","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-03-01Epub Date: 2025-11-24DOI: 10.1016/j.im.2025.104279
Jingkun Bai , Yifan Zha , Haoxiang Zhang , Chengqi Wang , Eva Mavroudi
Organizational agility is vital for the survival of small and medium-sized enterprises (SMEs) in turbulent environments. While several studies have examined the role of digital platforms in shaping organizational agility, the impact of digital platform synergy on organizational agility in the context of SMEs remains underresearched. To address this gap, we examine the impact of SMEs’ digital platform synergy on their organizational agility and identify the mechanisms underlying this relationship. Using a sample of 421 Chinese manufacturing SMEs, the analysis demonstrates that digital platform synergy inhibits organizational agility. Furthermore, organizational inertia mediates this relationship, while organizational modularity negatively moderates the positive effect of digital platform synergy on organizational inertia, thereby reducing the mediating effect of organizational inertia. The study advances the growing literature on the factors influencing the agility of SMEs in digital contexts by illuminating the nuanced roles of digital platform synergy, organizational inertia, and modularity.
{"title":"Relating digital platform synergy and SME agility: The roles of organizational inertia and modularity","authors":"Jingkun Bai , Yifan Zha , Haoxiang Zhang , Chengqi Wang , Eva Mavroudi","doi":"10.1016/j.im.2025.104279","DOIUrl":"10.1016/j.im.2025.104279","url":null,"abstract":"<div><div>Organizational agility is vital for the survival of small and medium-sized enterprises (SMEs) in turbulent environments. While several studies have examined the role of digital platforms in shaping organizational agility, the impact of digital platform synergy on organizational agility in the context of SMEs remains underresearched. To address this gap, we examine the impact of SMEs’ digital platform synergy on their organizational agility and identify the mechanisms underlying this relationship. Using a sample of 421 Chinese manufacturing SMEs, the analysis demonstrates that digital platform synergy inhibits organizational agility. Furthermore, organizational inertia mediates this relationship, while organizational modularity negatively moderates the positive effect of digital platform synergy on organizational inertia, thereby reducing the mediating effect of organizational inertia. The study advances the growing literature on the factors influencing the agility of SMEs in digital contexts by illuminating the nuanced roles of digital platform synergy, organizational inertia, and modularity.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"63 2","pages":"Article 104279"},"PeriodicalIF":8.2,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145593654","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-03-01Epub Date: 2025-11-24DOI: 10.1016/j.im.2025.104278
Raras Kirana Wandira , Gwo-Ji Sheen , Aida Loussaief , Julian Ming Sung Cheng , Chris Zeng Wei Luo
The virtual world-based metaverse could revolutionize how individuals experience reality by extending to the physical world and creating a seamless bridge for interaction between digital and tangible realms. Virtualizing live concerts to digital format in a virtual-physical integrated metaverse environment, compared to traditional virtual settings, provides a new paradigm for participating in a more immersive and interactive digital concert. Mainly drawing upon the Cognitive Absorption Theory and complemented by the Process Virtualization Theory, this research proposes a multi-stage framework to investigate the mechanism and underlying processes related to metaverse concert participation under contingent situations. This research applies a multi-survey approach, with two sequential quantitative studies—one distributed in Indonesia using Poplite and a subsequent survey in the United States through MTurk. The consistent findings from the two studies provide robust evidence for the roles of participants’ intrinsic motivations and the characteristics of the virtualization mechanism as vital determinants to influence the virtualizability of the metaverse concert process, leading to higher concert participation intention. Furthermore, concert performance risk is proven to act as a moderator in the relationship between process virtualizability and intention.
{"title":"Concertscapes: An investigation of the mediating and moderating mechanism driving attendance intention through the metaverse platform","authors":"Raras Kirana Wandira , Gwo-Ji Sheen , Aida Loussaief , Julian Ming Sung Cheng , Chris Zeng Wei Luo","doi":"10.1016/j.im.2025.104278","DOIUrl":"10.1016/j.im.2025.104278","url":null,"abstract":"<div><div>The virtual world-based metaverse could revolutionize how individuals experience reality by extending to the physical world and creating a seamless bridge for interaction between digital and tangible realms. Virtualizing live concerts to digital format in a virtual-physical integrated metaverse environment, compared to traditional virtual settings, provides a new paradigm for participating in a more immersive and interactive digital concert. Mainly drawing upon the Cognitive Absorption Theory and complemented by the Process Virtualization Theory, this research proposes a multi-stage framework to investigate the mechanism and underlying processes related to metaverse concert participation under contingent situations. This research applies a multi-survey approach, with two sequential quantitative studies—one distributed in Indonesia using Poplite and a subsequent survey in the United States through MTurk. The consistent findings from the two studies provide robust evidence for the roles of participants’ intrinsic motivations and the characteristics of the virtualization mechanism as vital determinants to influence the virtualizability of the metaverse concert process, leading to higher concert participation intention. Furthermore, concert performance risk is proven to act as a moderator in the relationship between process virtualizability and intention.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"63 2","pages":"Article 104278"},"PeriodicalIF":8.2,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145593630","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-03-01Epub Date: 2025-12-23DOI: 10.1016/j.im.2025.104297
Tao Wang , Chen Chen , Ximeng Jia
With the rapid development of digital technologies, enterprises increasingly regard digital transformation as a key strategic choice, and its impact on the quality of information disclosure has attracted growing attention. This study combines theoretical analysis with empirical testing to examine the effects of digital transformation on corporate information disclosure quality and its underlying mechanisms systematically. The results indicate that digital transformation improves disclosure quality significantly, a conclusion that remains robust across multiple empirical tests. Further analysis reveals that market competition and corporate governance strength enhance this positive effect significantly. Digital transformation improves disclosure quality primarily through three pathways: reducing information asymmetry, mitigating agency problems, and improving resource allocation efficiency. By examining the moderating effects on these theoretical mechanisms, the study finds that the moderating variables mainly amplify the impact of digital transformation by influencing the mechanisms of reducing information asymmetry and enhancing resource allocation efficiency. In addition, different types of digital technologies demonstrate distinct transmission mechanisms, with the cognitive-intelligence and support-system layers primarily enhancing disclosure by alleviating information asymmetry, while the implementation layer plays a more critical role in optimizing resource allocation. This study enriches the theoretical framework linking digital transformation and information disclosure, uncovers the mechanisms and boundary conditions of this relationship, and offers valuable insights for improving corporate transparency and optimizing institutional design in capital markets.
{"title":"Can digitalization drive corporate transparency? Exploring the impact of digital transformation on information disclosure quality","authors":"Tao Wang , Chen Chen , Ximeng Jia","doi":"10.1016/j.im.2025.104297","DOIUrl":"10.1016/j.im.2025.104297","url":null,"abstract":"<div><div>With the rapid development of digital technologies, enterprises increasingly regard digital transformation as a key strategic choice, and its impact on the quality of information disclosure has attracted growing attention. This study combines theoretical analysis with empirical testing to examine the effects of digital transformation on corporate information disclosure quality and its underlying mechanisms systematically. The results indicate that digital transformation improves disclosure quality significantly, a conclusion that remains robust across multiple empirical tests. Further analysis reveals that market competition and corporate governance strength enhance this positive effect significantly. Digital transformation improves disclosure quality primarily through three pathways: reducing information asymmetry, mitigating agency problems, and improving resource allocation efficiency. By examining the moderating effects on these theoretical mechanisms, the study finds that the moderating variables mainly amplify the impact of digital transformation by influencing the mechanisms of reducing information asymmetry and enhancing resource allocation efficiency. In addition, different types of digital technologies demonstrate distinct transmission mechanisms, with the cognitive-intelligence and support-system layers primarily enhancing disclosure by alleviating information asymmetry, while the implementation layer plays a more critical role in optimizing resource allocation. This study enriches the theoretical framework linking digital transformation and information disclosure, uncovers the mechanisms and boundary conditions of this relationship, and offers valuable insights for improving corporate transparency and optimizing institutional design in capital markets.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"63 2","pages":"Article 104297"},"PeriodicalIF":8.2,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145883745","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-03-01Epub Date: 2025-12-03DOI: 10.1016/j.im.2025.104288
Jianping Zheng , Youwei Wang , Yifan Dou , Hong Ling
With the development of live-streaming e-commerce, brands are experimenting with live streaming as a new sales channel. However, the real-time nature of live streaming, coupled with promotional content and a large volume of products, may overwhelm viewers and diminish the brand’s benefits. From the dual perspectives of information overload theory and trust theory, this paper utilizes the sales data of beauty and skincare products during the “Double 11″ shopping festival of Taobao in the year 2020 and examines the effects of the duration of product introduction and the number of listed products on sales performance for different live-streaming modes. The empirical results reveal that the duration of product introduction affects brand online stores’ sales performance positively, while the number of listed products affects sales performance negatively. In addition, compared with Internet celebrity live streaming, the positive effect of the duration of product introduction on sales performance is stronger in the brand shop live-streaming mode. Compared with brand shop live streaming, the negative effect of the number of listed products on sales performance is stronger in the Internet celebrity live-streaming mode.
{"title":"The marketing effects of live streaming in online marketplaces","authors":"Jianping Zheng , Youwei Wang , Yifan Dou , Hong Ling","doi":"10.1016/j.im.2025.104288","DOIUrl":"10.1016/j.im.2025.104288","url":null,"abstract":"<div><div>With the development of live-streaming e-commerce, brands are experimenting with live streaming as a new sales channel. However, the real-time nature of live streaming, coupled with promotional content and a large volume of products, may overwhelm viewers and diminish the brand’s benefits. From the dual perspectives of information overload theory and trust theory, this paper utilizes the sales data of beauty and skincare products during the “Double 11″ shopping festival of Taobao in the year 2020 and examines the effects of the duration of product introduction and the number of listed products on sales performance for different live-streaming modes. The empirical results reveal that the duration of product introduction affects brand online stores’ sales performance positively, while the number of listed products affects sales performance negatively. In addition, compared with Internet celebrity live streaming, the positive effect of the duration of product introduction on sales performance is stronger in the brand shop live-streaming mode. Compared with brand shop live streaming, the negative effect of the number of listed products on sales performance is stronger in the Internet celebrity live-streaming mode.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"63 2","pages":"Article 104288"},"PeriodicalIF":8.2,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145684901","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-03-01Epub Date: 2025-12-17DOI: 10.1016/j.im.2025.104294
Hui Yang , Haoyuan Zheng , Lingfei Lu , Peng Hu
People increasingly rely on generative AI systems for content creation. However, the uncertainty of AI-generated responses poses new challenges for effective usage. A common strategy is clicking “regenerate” in search of better outputs. Based on uncertainty reduction theory, this study develops a model to understand this phenomenon, tested using data from a large-scale survey (n = 2,582). The findings reveal an overgeneration effect, which refers to the counterproductive pattern of excessive regeneration. Response uncertainty in these systems can amplify users’ tendency to regenerate content. This effect is weaker among users with higher AI literacy. Importantly, frequent regeneration is not costless exploration, as we find that it can induce cognitive fatigue and reduce task efficiency. This study redirects attention from process-level to output-level uncertainty and introduces regeneration as a distinct behavioral mechanism with unintended consequences. Practically, the findings call for interface designs that limit excessive regeneration and guide users toward evaluating and refining existing outputs before regenerating.
{"title":"Next output is better? Overgeneration effect in generative artificial intelligence interaction","authors":"Hui Yang , Haoyuan Zheng , Lingfei Lu , Peng Hu","doi":"10.1016/j.im.2025.104294","DOIUrl":"10.1016/j.im.2025.104294","url":null,"abstract":"<div><div>People increasingly rely on generative AI systems for content creation. However, the uncertainty of AI-generated responses poses new challenges for effective usage. A common strategy is clicking “regenerate” in search of better outputs. Based on uncertainty reduction theory, this study develops a model to understand this phenomenon, tested using data from a large-scale survey (<em>n</em> = 2,582). The findings reveal an overgeneration effect, which refers to the counterproductive pattern of excessive regeneration. Response uncertainty in these systems can amplify users’ tendency to regenerate content. This effect is weaker among users with higher AI literacy. Importantly, frequent regeneration is not costless exploration, as we find that it can induce cognitive fatigue and reduce task efficiency. This study redirects attention from process-level to output-level uncertainty and introduces regeneration as a distinct behavioral mechanism with unintended consequences. Practically, the findings call for interface designs that limit excessive regeneration and guide users toward evaluating and refining existing outputs before regenerating.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"63 2","pages":"Article 104294"},"PeriodicalIF":8.2,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145790776","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-03-01Epub Date: 2025-12-16DOI: 10.1016/j.im.2025.104293
Alireza Farnoush , Ashish Gupta , Han Li , Jose Benitez , Wenting (Kayla) Jiang
The permeation of misinformation, recently fueled by the dark power of artificial intelligence (AI) and analytics, is raising serious concerns among the public. Current studies on misinformation detection in the domain of digital news media focus primarily on accurately predicting fake news using various machine learning techniques. Satire, as another potential source for misinformation has received relatively less research attention. There is a need for more theory-based IS research to decipher the writing strategies accounting for fake news and satire. In this study, we extend interpersonal deception theory (IDT) to examine how fake and satirical news can be distinguished from true news using linguistics-based writing strategies. The research hypotheses were tested using text analytics, machine learning, and component-based SEM analysis. Our findings suggest that diversity in word usage is the dominant strategy used by fake and satirical news writers. They also tend to rely on affect cues and immediacy to attract and engage their online audience. These findings align with IDT, which suggests that deceivers modify their strategies to avoid detection. Our study also has important implications for developing theory and detection policies for recognizing fake and satirical news.
{"title":"Towards developing fake and satire news detection policies using component-based SEM and interpersonal detection theory","authors":"Alireza Farnoush , Ashish Gupta , Han Li , Jose Benitez , Wenting (Kayla) Jiang","doi":"10.1016/j.im.2025.104293","DOIUrl":"10.1016/j.im.2025.104293","url":null,"abstract":"<div><div>The permeation of misinformation, recently fueled by the dark power of artificial intelligence (AI) and analytics, is raising serious concerns among the public. Current studies on misinformation detection in the domain of digital news media focus primarily on accurately predicting fake news using various machine learning techniques. Satire, as another potential source for misinformation has received relatively less research attention. There is a need for more theory-based IS research to decipher the writing strategies accounting for fake news and satire. In this study, we extend interpersonal deception theory (IDT) to examine how fake and satirical news can be distinguished from true news using linguistics-based writing strategies. The research hypotheses were tested using text analytics, machine learning, and component-based SEM analysis. Our findings suggest that diversity in word usage is the dominant strategy used by fake and satirical news writers. They also tend to rely on affect cues and immediacy to attract and engage their online audience. These findings align with IDT, which suggests that deceivers modify their strategies to avoid detection. Our study also has important implications for developing theory and detection policies for recognizing fake and satirical news.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"63 2","pages":"Article 104293"},"PeriodicalIF":8.2,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145839683","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-01-01Epub Date: 2025-10-30DOI: 10.1016/j.im.2025.104270
Yuling Xie , Quanwu Zhao , Heshan Sun
Knowledge co-production plays a pivotal role in online innovation communities by enabling collaborative knowledge generation. It often starts with an initial responder answering a question, and the answer is then refined by other modifiers. Operating under cognitive constraints, users cannot feasibly engage with every collaborative opportunity that arises. Yet, how they prioritize certain tasks over others—and what drives such task evaluation—remains theoretically underexplored. In this study, we introduce a novel construct, namely Expertise-Task Distance (ETD), to capture the discrepancy between a user’s professional expertise and the knowledge embedded in a task. Distinguishing between the Initial Responder’s ETD (IR_ETD) and Modifier’s ETD (M_ETD), we build a theoretical model grounded in expectancy-valence theory to explore how ETDs shape modifiers’ motivation to engage in knowledge co-production, particularly through two mechanisms: the opportunity to contribute (expectancy) and the benefits from contribution (valence). We empirically validate the research model with a dataset of 89,714 answer posts from Stack Overflow. The results reveal a quadratic (inverted U-shaped) relationship between IR_ETD and modifiers’ engagement in knowledge co-production, with maximum collaboration occurring at moderate IR_ETD levels. Furthermore, M_ETD has a direct negative effect on such engagement and negatively moderates the quadratic relationship between IR_ETD and knowledge co-production. Last, our findings demonstrate that knowledge co-production significantly enhances knowledge quality, underscoring the value of collaboration. These insights provide valuable implications for IS research and practice.
{"title":"On the impact of expertise-task distance in an online innovation community","authors":"Yuling Xie , Quanwu Zhao , Heshan Sun","doi":"10.1016/j.im.2025.104270","DOIUrl":"10.1016/j.im.2025.104270","url":null,"abstract":"<div><div>Knowledge co-production plays a pivotal role in online innovation communities by enabling collaborative knowledge generation. It often starts with an initial responder answering a question, and the answer is then refined by other modifiers. Operating under cognitive constraints, users cannot feasibly engage with every collaborative opportunity that arises. Yet, how they prioritize certain tasks over others—and what drives such task evaluation—remains theoretically underexplored. In this study, we introduce a novel construct, namely Expertise-Task Distance (ETD), to capture the discrepancy between a user’s professional expertise and the knowledge embedded in a task. Distinguishing between the <em>Initial Responder’s</em> ETD (IR_ETD) and <em>Modifier’s</em> ETD (M_ETD), we build a theoretical model grounded in expectancy-valence theory to explore how ETDs shape modifiers’ motivation to engage in knowledge co-production, particularly through two mechanisms: the opportunity to contribute (expectancy) and the benefits from contribution (valence). We empirically validate the research model with a dataset of 89,714 answer posts from Stack Overflow. The results reveal a quadratic (inverted U-shaped) relationship between IR_ETD and modifiers’ engagement in knowledge co-production, with maximum collaboration occurring at moderate IR_ETD levels. Furthermore, M_ETD has a direct negative effect on such engagement and negatively moderates the quadratic relationship between IR_ETD and knowledge co-production. Last, our findings demonstrate that knowledge co-production significantly enhances knowledge quality, underscoring the value of collaboration. These insights provide valuable implications for IS research and practice.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"63 1","pages":"Article 104270"},"PeriodicalIF":8.2,"publicationDate":"2026-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145405098","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-01-01Epub Date: 2025-09-23DOI: 10.1016/j.im.2025.104255
Yongqian Lin , Ayoung Suh , Christian Wagner
This research introduces embodiment as a novel driver of immersive virtual reality (VR) platform loyalty. Embodiment refers to users’ experience of inhabiting and controlling avatars’ bodies, facilitated by the real-time mapping of their physical movements onto avatars. Existing literature predominantly conceptualizes embodiment from a cognitive perspective, focusing on how users interpret their relationship with avatars mentally. However, it has largely overlooked the corporeal perspective—the role of users’ bodily practices in avatar control and virtual activity participation. To address this gap, we reconceptualize embodiment and propose its two categories, corporeal embodiment and cognitive embodiment. Building on this reconceptualization, we develop a theoretical model grounded in the embodied cognition theory and the interactionist theory of place attachment to examine the impact of embodiment on platform loyalty. Empirical results from a two-wave survey demonstrate that embodiment enhances platform loyalty through increased virtual world awareness, cognitive absorption, and virtual world attachment. This study advances the theoretical understanding of embodiment and provides practical insights for VR platform developers seeking to enhance user engagement and retention.
{"title":"Increasing immersive virtual reality platform loyalty: The role of embodiment","authors":"Yongqian Lin , Ayoung Suh , Christian Wagner","doi":"10.1016/j.im.2025.104255","DOIUrl":"10.1016/j.im.2025.104255","url":null,"abstract":"<div><div>This research introduces embodiment as a novel driver of immersive virtual reality (VR) platform loyalty. Embodiment refers to users’ experience of inhabiting and controlling avatars’ bodies, facilitated by the real-time mapping of their physical movements onto avatars. Existing literature predominantly conceptualizes embodiment from a cognitive perspective, focusing on how users interpret their relationship with avatars mentally. However, it has largely overlooked the corporeal perspective—the role of users’ bodily practices in avatar control and virtual activity participation. To address this gap, we reconceptualize embodiment and propose its two categories, corporeal embodiment and cognitive embodiment. Building on this reconceptualization, we develop a theoretical model grounded in the embodied cognition theory and the interactionist theory of place attachment to examine the impact of embodiment on platform loyalty. Empirical results from a two-wave survey demonstrate that embodiment enhances platform loyalty through increased virtual world awareness, cognitive absorption, and virtual world attachment. This study advances the theoretical understanding of embodiment and provides practical insights for VR platform developers seeking to enhance user engagement and retention.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"63 1","pages":"Article 104255"},"PeriodicalIF":8.2,"publicationDate":"2026-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145220530","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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