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Conceptual frameworks for designing and evaluating persuasive messages aimed at changing behavior: Systematic review 设计和评估旨在改变行为的说服信息的概念框架:系统回顾
IF 4.9 Q1 PSYCHOLOGY, EXPERIMENTAL Pub Date : 2024-07-03 DOI: 10.1016/j.chbr.2024.100448
Kiemute Oyibo, Shogo Toyonaga

Effective persuasive messages are indispensable when it comes to using technology to motivate behavior change. However, no scoping or systematic review has explored the landscape of using conceptual frameworks to design and evaluate persuasive messages for effective persuasive communication in different domains. The primary aim of this review is to map published articles on conceptual frameworks that aid effective persuasive message design and evaluation in technology-driven interventions with a view to uncovering their potential and unfilled research gaps. The secondary aim is to uncover how persuasive message design and evaluation frameworks have been applied to address behavior change using the United Nations' Sustainable Development Goals as an analytical lens. Our results show that about three-quarter of the articles on persuasive message design and evaluation frameworks were published in the last decade. While the reviewed user studies were not longitudinal, the presented frameworks show strong promise in fostering behavior change among the target audiences if implemented correctly. However, there is a need to (1) conduct more research among underrepresented groups (e.g., in lower-to-middle-income countries in Africa, South America, and Asia) and in unexplored domains related to other United Nations’ Sustainable Development Goals other than Good Health and Wellbeing; and (2) move away from ad hoc design principles, use of only behavior theories, and non-use of validated frameworks towards using established behavioral theory-driven frameworks to design and evaluate persuasive messages to make them more effective.

在利用技术推动行为改变的过程中,有效的说服信息是不可或缺的。然而,目前还没有任何范围界定或系统性综述探讨过在不同领域使用概念框架设计和评估说服信息以实现有效说服沟通的情况。本综述的主要目的是对已发表的有关概念框架的文章进行梳理,这些概念框架有助于在技术驱动的干预措施中进行有效的说服信息设计和评估,以期发现其潜力和尚未填补的研究空白。次要目的是以联合国可持续发展目标为分析视角,揭示如何将有说服力的信息设计和评估框架应用于行为改变。我们的研究结果表明,关于有说服力的信息设计和评估框架的文章中,约有四分之三是在过去十年间发表的。虽然所审查的用户研究并非纵向研究,但所介绍的框架显示,如果实施得当,在促进目标受众的行为改变方面大有可为。然而,还需要:(1) 在代表性不足的群体(如非洲、南美洲和亚洲的中低收入国家)中,以及在除良好健康和福祉之外的其他联合国可持续发展目标相关的未探索领域开展更多研究;(2) 从临时设计原则、仅使用行为理论和不使用经过验证的框架转向使用既定的行为理论驱动框架来设计和评估说服信息,使其更加有效。
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引用次数: 0
Design and validation of an artificial intelligence-powered instrument for the assessment of migraine risk in university students in Lebanon 设计并验证用于评估黎巴嫩大学生偏头痛风险的人工智能工具
IF 4.9 Q1 PSYCHOLOGY, EXPERIMENTAL Pub Date : 2024-07-02 DOI: 10.1016/j.chbr.2024.100453
Zahraa Tahhan, Georges Hatem, Ahmed M. Abouelmaty, Zad Rafei, Sanaa Awada
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引用次数: 0
The impact of self-conscious emotions on the continuance intention of digital voice assistants in private and public contexts 在私人和公共环境中,自我意识情绪对数字语音助手使用意向的影响
IF 4.9 Q1 PSYCHOLOGY, EXPERIMENTAL Pub Date : 2024-07-02 DOI: 10.1016/j.chbr.2024.100450
Pascal Kowalczuk, Jennifer Musial

Digital voice assistants (DVAs) are application programs that can understand and interpret natural language voice commands. They are embedded in various products like smartphones and smart speakers and have thus become integral in everyday life, interpersonal communications, and social relationships. Despite users tend to humanize DVAs, emotions that arise in interpersonal interactions such as self-conscious emotions (i.e., pride, shame, guilt, and vicarious embarrassment) and their influence on human-machine interaction remain unstudied. Grounding on regulatory focus theory, we argue that these emotions are fundamental for promoting or preventing future DVA use. Additionally, drawing on social influence theory, we contend that the influence of self-conscious emotions on continuous DVA use varies across specific usage situations. Thus, we extend the expectation-confirmation model with self-conscious emotions and empirically compare user reactions between different social scenarios (alone and with friends in private vs. public places). Analyzing 860 DVA user responses through structural equation modeling and multigroup analysis, our findings reveal that pride consistently positively influences continuance intention across all social contexts. Furthermore, shame acts as an important inhibitor of continuance intentions in public, while guilt inhibits continuance intentions in private places. Vicarious embarrassment, however, does not exhibit significant effects in any scenario. These results carry valuable implications for both research and management in understanding and optimizing DVA user experiences.

数字语音助手(DVA)是一种能够理解和解释自然语言语音指令的应用程序。它们被嵌入到智能手机和智能扬声器等各种产品中,因此已成为日常生活、人际沟通和社会关系中不可或缺的一部分。尽管用户倾向于将 DVA 人性化,但人际交往中产生的情绪,如自我意识情绪(即自豪感、羞耻感、内疚感和替代性尴尬)及其对人机交互的影响仍未得到研究。基于调节焦点理论,我们认为这些情绪是促进或预防未来使用 DVA 的基础。此外,借鉴社会影响理论,我们认为自我意识情绪对持续使用 DVA 的影响在不同的特定使用情况下是不同的。因此,我们用自我意识情绪扩展了期望-确认模型,并通过经验比较了用户在不同社交场景(单独使用和与朋友在私人场所使用与在公共场所使用)下的反应。通过结构方程建模和多组分析对 860 个 DVA 用户的反应进行分析,我们的研究结果表明,在所有社交情境中,自豪感都会对持续意向产生积极影响。此外,在公共场合,羞耻感是继续使用意图的重要抑制因素,而在私人场所,内疚感则会抑制继续使用意图。然而,模仿性尴尬在任何情况下都没有表现出显著的影响。这些结果对研究和管理部门了解和优化 DVA 用户体验具有重要意义。
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引用次数: 0
Effectiveness of virtual reality intervention in promoting sustainable hand hygiene for community participants: A mixed methods approach 虚拟现实干预在促进社区参与者持续保持手部卫生方面的效果:混合方法
IF 4.9 Q1 PSYCHOLOGY, EXPERIMENTAL Pub Date : 2024-07-01 DOI: 10.1016/j.chbr.2024.100452
Haohan Lily Hu , Alison Hui , Patrick Ip , King-Wa Fu

Hand hygiene compliance is well known as an important measure in preventing the transmission of infectious disease. Even though general public was aware of this health message during the COVID-19 pandemic, sustaining such personal hygiene behavior is difficult. While personal hygiene virtual reality intervention via an immersive experience has been found as an effective health promotion strategy, its prior implementation was mostly among healthcare workers but not among people in the community. Using a mixed methods approach, this study draws on the theory of planned behaviors to design two experimental studies for testing this interventional approach's sustainability and applicability to the general population. The result confirmed the virtual reality scenario with both presence and embodiment demonstrated a more sustainable treatment effect in boosting individual's self-efficacy over other experimental arms. Post-hoc analysis revealed the reduction of perceived barrier after exposure to immersive environment was attributable to treatment effect. The findings were reconfirmed through triangulation in the qualitative post-intervention interviews. Finally, we highlight the theoretical and practical implication of the study for the future development of personal hygiene immersive environment-based intervention.

众所周知,遵守手部卫生是预防传染病传播的一项重要措施。尽管在 COVID-19 大流行期间,公众都知道这一健康信息,但要保持这种个人卫生行为却很困难。虽然通过沉浸式体验进行个人卫生虚拟现实干预已被认为是一种有效的健康促进策略,但之前主要是在医护人员中实施,而不是在社区人群中。本研究采用混合方法,借鉴计划行为理论,设计了两项实验研究,以测试这种干预方法的可持续性和对普通人群的适用性。结果证实,与其他实验方法相比,同时具有临场感和体现感的虚拟现实场景在提高个人自我效能感方面具有更持久的治疗效果。事后分析表明,暴露于沉浸式环境后感知障碍的减少可归因于治疗效果。干预后的定性访谈通过三角测量再次证实了这一结论。最后,我们强调了本研究对未来发展基于沉浸式环境的个人卫生干预的理论和实践意义。
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引用次数: 0
Factors associated with adherence to a public mobile nutritional health intervention: Retrospective cohort study 坚持公共流动营养健康干预的相关因素:回顾性队列研究
IF 4.9 Q1 PSYCHOLOGY, EXPERIMENTAL Pub Date : 2024-06-27 DOI: 10.1016/j.chbr.2024.100445
Robert Jakob , Justas Narauskas , Elgar Fleisch , Laura Maria König , Tobias Kowatsch

Background

Obesity is a global health issue affecting over 2 billion people. Mobile health apps, specifically nutrition apps, have been identified as promising solutions to combat obesity. However, research on adherence to nutrition apps is scarce, especially for publicly available apps without monetary incentives and personal onboarding. Understanding factors associated with adherence is essential to improve the efficacy of these apps. This study aims to identify such factors by analyzing a large dataset of a free and publicly available app (“MySwissFoodPyramid”) that promotes healthy eating through dietary self-monitoring and nutrition literacy delivered via a conversational agent.

Methods

A retrospective analysis was conducted on 19,805 users who used the app for at least two days between November 2018 and May 2022. Adherence was defined as completing a food diary by tracking dietary intake over a suggested period of three days. Users who finished multiple diaries were considered long-term adherent. The associations between the day and time of installation, tutorial use, reminder use, and conversational agent choice were examined regarding adherence, long-term adherence, and the number of completed diaries.

Results

Overall, 66.8% of included users were adherent, and 8.5% were long-term adherent. Users who started the intervention during the day (5 a.m.–7 p.m.) were more likely to be adherent and completed more diaries. Starting to use the intervention between Sunday and Wednesday was associated with better adherence and a higher number of completed diaries. Users who chose the female conversational agent were more likely to be adherent, long-term adherent, and completed more diaries. Users who skipped the tutorial were less adherent and completed fewer diaries. Users who set a follow-up reminder were more likely to be long-term adherent and completed more diaries.

Conclusions

This study demonstrates the potential of digital health interventions to achieve comparably high adherence rates, even without monetary incentives or human-delivered support. It also reveals factors associated with adherence highlighting the importance of app tutorials, customizable reminders, tailored content, and the date and time of user onboarding for improving adherence to mHealth apps. Ultimately, these findings may help improve the effectiveness of digital health interventions in promoting healthy behaviors.

背景肥胖症是影响 20 多亿人的全球性健康问题。移动健康应用程序,特别是营养应用程序,已被确定为有望解决肥胖问题的解决方案。然而,有关营养应用程序使用情况的研究却很少,尤其是对于没有金钱奖励和个人加入的公开应用程序。了解与坚持使用的相关因素对于提高这些应用程序的功效至关重要。本研究旨在通过分析一个免费公开应用程序("MySwissFoodPramyid")的大型数据集来确定这些因素,该应用程序通过对话代理提供膳食自我监测和营养知识,从而促进健康饮食。方法对2018年11月至2022年5月期间使用该应用程序至少两天的19805名用户进行了回顾性分析。坚持使用的定义是在建议的三天时间内通过跟踪饮食摄入量完成食物日记。完成多次日记的用户被视为长期坚持。研究了安装日期和时间、教程使用、提醒使用和对话代理选择之间在坚持、长期坚持和完成日记数量方面的关联。结果总体而言,66.8%的用户坚持,8.5%长期坚持。在白天(上午 5 时至下午 7 时)开始使用干预措施的用户更有可能坚持使用,并完成更多的日记。在周日至周三期间开始使用干预措施的用户坚持治疗的情况更好,完成的日记数量也更多。选择女性对话代理的用户更有可能坚持、长期坚持并完成更多的日记。跳过教程的用户坚持的程度较低,完成的日记也较少。结论这项研究表明,即使没有金钱激励或人工支持,数字健康干预也有可能实现相当高的依从率。研究还揭示了与坚持使用相关的因素,强调了应用程序教程、可定制的提醒、量身定制的内容以及用户上机日期和时间对于提高移动医疗应用程序坚持使用率的重要性。最终,这些发现可能有助于提高数字健康干预在促进健康行为方面的有效性。
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引用次数: 0
Boundary-crossing ICT use – A scoping review of the current literature and a road map for future research 跨界使用信息和通信技术--对现有文献的范围审查和未来研究路线图
IF 4.9 Q1 PSYCHOLOGY, EXPERIMENTAL Pub Date : 2024-06-26 DOI: 10.1016/j.chbr.2024.100444
Wendy Nilsen , Tanja Nordberg , Ida Drange , Nina Maureen Junker , Siri Yde Aksnes , Amanda Cooklin , Eunae Cho , Laurence Marie Anna Habib , Stacey Hokke , Julie B. Olson-Buchanan , Vilde Hoff Bernstrøm

Research on the use of digital devices to conduct tasks across work and non-work domains (i.e., boundary-crossing ICT use) grows rapidly. To gain an overview of this expanding field, we conducted a systematic search in 14 databases (e.g., WoS, PsycINFO) for studies examining the outcomes of performing 1) work-related tasks during non-work time and 2) non-work tasks during work time. After screening 17,388 abstracts, 398 were read in full text, and 159 publications were included. Most studies used cross-sectional interviews or self-report survey data of employees in high-income countries. The work-family interface, individual work and health outcomes were commonly studied, while family and organizational outcomes received little attention. Moreover, research with a multilevel perspective and studies examining objective outcomes (e.g., divorce, sick leave) were scarce and the performance of non-work tasks during work time was often ignored. Despite the burgeoning literature, there is an urgent need to arrive at a common conceptualization and operationalization of boundary-crossing ICT use to be able to compare findings across studies and disciplines. We suggest a new definition and future agenda to contribute to a deeper understanding of the field.

有关使用数字设备完成跨工作和非工作领域任务(即跨界使用信息和通信技术)的研究发展迅速。为了了解这一不断扩大的领域的概况,我们在 14 个数据库(如 WoS、PsycINFO)中进行了系统性检索,研究了在非工作时间执行 1) 工作相关任务和 2) 工作时间执行非工作任务的结果。在筛选了 17,388 篇摘要后,对 398 篇进行了全文阅读,共纳入 159 篇出版物。大多数研究采用的是对高收入国家员工的横截面访谈或自我报告调查数据。对工作与家庭的关系、个人工作和健康结果的研究很普遍,而对家庭和组织结果的研究则很少。此外,采用多层次视角的研究和对客观结果(如离婚、病假)的研究也很少,工作期间非工作任务的执行情况往往被忽视。尽管相关文献不断涌现,但仍迫切需要对跨界使用信息和通信技术进行统一的概念化和操作化,以便对不同研究和学科的结果进行比较。我们提出了一个新的定义和未来议程,以帮助加深对该领域的理解。
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引用次数: 0
Me, not-me: Voice note use predicts self-voice recognition and liking 我,不是我语音笔记的使用可预测自我声音识别和喜好程度
IF 4.9 Q1 PSYCHOLOGY, EXPERIMENTAL Pub Date : 2024-06-24 DOI: 10.1016/j.chbr.2024.100446
Justin Thomas , Jigar Jogia , Mariapaola Barbato , Richard Bentall

Voice notes, spoken messages recorded and sent via smartphones, have become a widespread means of communication. A likely consequence of this situation is that voice note users become more frequently exposed to recordings of their own voices (self-voices). This correlational study examined if frequent exposure to recordings of the self-voice via voice note replay was associated with improved self-voice recognition (accuracy and response latency) and self-voice liking. Participants (N = 128), regular voice note users, reported voice note replay frequency. They also reported self-voice satisfaction/liking. Finally, participants completed a novel self-voice recognition task, where, across 20 trials, they identified whether a recording was them (self-voice) or not (non-self-voice). The tendency to frequently replay voice notes was positively correlated with self-voice liking and recognition accuracy. These findings may have implications for the treatment of social anxiety disorder and auditory verbal hallucinations.

语音笔记是通过智能手机录制和发送的口语信息,已成为一种普遍的交流方式。这种情况的一个可能后果是,语音笔记用户会更频繁地接触到自己的声音(自我声音)录音。这项相关研究探讨了通过语音笔记回放频繁接触自我声音录音是否与自我声音识别能力(准确率和反应延迟)和自我声音喜爱程度的提高有关。参与者(N = 128)是语音笔记的常客,他们报告了语音笔记重放的频率。他们还报告了对自我声音的满意度/喜爱度。最后,参与者还完成了一项新颖的自我声音识别任务,即在 20 次试验中识别录音是否是自己(自我声音)(非自我声音)。经常重放语音笔记的倾向与自我声音喜好和识别准确率呈正相关。这些发现可能对治疗社交焦虑症和听觉言语幻觉有帮助。
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引用次数: 0
Enhancing the internal auditors' effectiveness in jordanian companies: The impact of cloud-based accounting usage and the moderating role of digital proficiency 提高约旦公司内部审计师的效率:云会计使用的影响和数字熟练程度的调节作用
IF 4.9 Q1 PSYCHOLOGY, EXPERIMENTAL Pub Date : 2024-06-20 DOI: 10.1016/j.chbr.2024.100442
Hamza Alqudah , Ala’a Zuhair Mansour , Badi Salem Rawashdeh , Abdalwali Lutfi , Thamir Al Barrak , Mohammed Amin Almaiah , Mahmaod Alrawad

The main aim of this research was to explore how the digital proficiency of internal auditors impact the relationship between adopting cloud-based accounting and the digital efficiency of internal auditors in Jordanian-listed industrial firms. 98 questionnaires, gathered from internal audit managers in these companies, underwent analysis using Statistical Package for Social Sciences (SPSS) using descriptive-analytical methods. Results indicated that adopting cloud-based accounting significantly influences the effectiveness of internal auditors in these Jordanian-listed industrial companies. Moreover, the study found that the digital proficiency of internal auditors positively affects how much cloud-based accounting adoption impacts their effectiveness. These findings hold importance for regulators and decision-makers, offering insights to shape potential new regulations aimed at enhancing the use of cloud-based accounting in internal audit departments within Jordan's industrial sector. This could ultimately help internal auditors in overseeing public funds. Given the extensive impact of cloud technology on modern business, it's crucial to understand how these innovations can improve the precision and benefits of internal audit functions. Exploring the factors that drive the implementation of cloud technologies in internal audit is also essential. Notably, this study represents the initial attempt to examine existing research on the role of cloud-based accounting in enhancing internal audit effectiveness concerning the digital proficiency of auditors within Jordan's industrial sector.

本研究的主要目的是探讨内部审计师的数字能力如何影响约旦上市工业公司采用云会计与内部审计师数字效率之间的关系。研究使用社会科学统计软件包(SPSS),采用描述性分析方法,对从这些公司的内部审计经理处收集的 98 份问卷进行了分析。结果表明,在这些约旦上市的工业公司中,采用云会计极大地影响了内部审计师的工作效率。此外,研究还发现,内部审计师的数字熟练程度会对采用云会计对其工作效率的影响程度产生积极影响。这些研究结果对监管者和决策者具有重要意义,为制定潜在的新法规提供了见解,这些法规旨在加强约旦工业部门内部审计部门对云会计的使用。这最终将有助于内部审计师监督公共资金。鉴于云技术对现代商业的广泛影响,了解这些创新如何提高内部审计职能的精确性和效益至关重要。探索推动内部审计实施云技术的因素也至关重要。值得注意的是,本研究是对现有研究的首次尝试,这些研究涉及云会计在提高内部审计效率方面的作用,与约旦工业部门审计人员的数字能力有关。
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引用次数: 0
Understanding contextual expectations for sharing wearables' data: Insights from a vignette study 了解可穿戴设备数据共享的背景预期:小故事研究的启示
IF 4.9 Q1 PSYCHOLOGY, EXPERIMENTAL Pub Date : 2024-06-20 DOI: 10.1016/j.chbr.2024.100443
August Bourgeus , Laurens Vandercruysse , Nanouk Verhulst

People are increasingly open to sharing personal data collected by wearables, while concerns have emerged on how companies, governments and organisations process this data. This paper applies Nissenbaum's theory of contextual integrity to explore the perceived appropriateness of information flows linked to wearables. A vignette study was conducted (N = 500) to examine the influence of the type of data shared, its purpose, and the sender, on the appropriateness of different wearables' information flow scenarios. Results revealed a significant impact of information type, sharing purpose, and sender on the perceived appropriateness of data sharing. Notably, data collected for research purposes or to develop new functionalities was deemed most appropriate, while data used for advertising was viewed unfavourably. Further, the user-controlled sharing received higher appropriateness ratings. This research underscores the need for meaningful consent in data sharing and suggests that manufacturers of wearable devices should utilise user agency to supplement information flow automation based on societal and contextual privacy norms.

人们越来越乐于分享可穿戴设备收集的个人数据,同时也出现了对公司、政府和组织如何处理这些数据的担忧。本文应用尼森鲍姆的情境完整性理论来探讨与可穿戴设备相关的信息流的适当性。我们进行了一项小故事研究(N = 500),以考察共享数据的类型、目的和发送者对不同可穿戴设备信息流情景适当性的影响。结果显示,信息类型、共享目的和发送者对感知到的数据共享适当性有重大影响。值得注意的是,出于研究目的或开发新功能而收集的数据被认为是最合适的,而用于广告的数据则被认为是不合适的。此外,由用户控制的共享获得了更高的适当性评价。这项研究强调了在数据共享中获得有意义的同意的必要性,并建议可穿戴设备制造商利用用户代理来补充基于社会和环境隐私规范的信息流自动化。
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引用次数: 0
Active imagery rescripting in virtual reality as a promising tool to address psychological conditions 虚拟现实中的主动意象重写是解决心理问题的有效工具
Q1 PSYCHOLOGY, EXPERIMENTAL Pub Date : 2024-06-07 DOI: 10.1016/j.chbr.2024.100440
Marcantonio Gagliardi, Marianne Markowski

Imagery rescripting (IR) is a cognitive-experiential technique used for the treatment of various mental conditions through the re-working of aversive memories. It has been widely applied in psychotherapy to address Post-Traumatic Stress Disorder (PTSD) and personality, anxiety, and eating disorders. Despite usually being effective, IR's underlying mechanism has not been clarified yet. Consistently, different assumptions may correspond to different IR versions and outcomes. Among these versions, active IR (AIR) – meaning a rescripting where the patient is the active ‘rescriptor’ – seems to have particularly positive effects. So far, IR use has been almost exclusively limited to in vivo settings. But the increasing availability of Virtual Reality (VR) in the last few years has favored the in virtuo implementation of safe and effective psychological treatments. On these grounds – and given that virtual scenarios can offer the possibility to perform any necessary actions and even more than real ones – we hypothesize that implementing AIR in VR can be effective in treating psychological conditions. As a preliminary evaluation of this assumption, we systematically searched the literature and reviewed the studies concerning VR realizations of AIR addressing mental issues. Our literature analysis provides the first evidence supporting this hypothesis, yet urging further research and testing.

意象重写(IR)是一种认知-体验技术,用于通过重塑厌恶记忆来治疗各种精神疾病。它被广泛应用于心理治疗中,以解决创伤后应激障碍(PTSD)以及人格障碍、焦虑症和饮食失调等问题。尽管 IR 通常是有效的,但其潜在机制尚未明确。始终如一的是,不同的假设可能对应不同的 IR 版本和结果。其中,主动 IR(AIR)--即患者作为主动 "重述者 "的重述--似乎具有特别积极的效果。迄今为止,IR 的使用几乎仅限于体内环境。但在过去几年里,虚拟现实技术(VR)的日益普及,为在虚拟环境中实施安全有效的心理治疗提供了有利条件。有鉴于此,并考虑到虚拟场景可以提供执行任何必要操作的可能性,甚至比真实场景更多,我们假设在 VR 中实施 AIR 可以有效治疗心理疾病。作为对这一假设的初步评估,我们系统地搜索了相关文献,并审查了有关在虚拟现实中实现 AIR 以解决心理问题的研究。我们的文献分析提供了支持这一假设的第一手证据,但仍需进一步研究和测试。
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