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Allies as organizational change agents to promote equity and inclusion: a case study 联盟作为促进公平和包容的组织变革推动者:一个案例研究
Pub Date : 2022-08-30 DOI: 10.1108/edi-12-2021-0308
Yun Ling Li, Karoline Evans, M. Bond
PurposeThe current case study investigated how intentional, systematic planning can help organizations harness the energy of these willing allies who may be motivated to support change. The focus of the study is the development of a peer-to-peer approach, involving “Equity Leaders (ELs),” that was part of a larger, multi-level organization change initiative that addressed personal, interpersonal and structural considerations at a mid-sized public university in northeastern USA.Design/methodology/approachThe authors used multiple methods to collect data for the current study, including observations and interviews. Over the course of four years, the authors attended more than 50 EL meetings. In these meetings, the authors took notes regarding ELs' discussions on workshop development and planning, debates on workshop substances and ELs' personal reflections on these workshops. Following the fourth year of the program, the first two authors invited all current ELs to participate in semi-structured, open-ended interviews about their experience.FindingsThe case study shows that through careful planning, peer change can play multiple roles in pushing organizational changes. By embracing their formal responsibilities and yielding their informal power, change agents are able to cause radiating impact across as organizations. Organizations can also capitalize on the fact that employees are more likely to be engaged in the change effort when it is promoted by peers. Finally, the support and resources from the organizational leaders is important because these inputs not only legitimize change agents' roles but they also signify the importance of the actions.Research limitations/implicationsThis study has limitations. First, the authors recognize that this was a qualitative study grounded in a single context. Although the study explored a novel context for understanding change agents—a deliberately planned initiative targeting social norms through addressing subtle biases like microaggressions—the authors recognize that additional examination would be necessary to understand how implementation may work in different contexts or organization types. Second, the authors also acknowledge that the authors’ positionality, as females studying a change initiative targeting gendered and intersectional microaggressions, may have shaped the role as researchers.Originality/valueThe findings underscore the notion that allies can serve as organized peer change agents to affect organizational culture. In alignment with the principles in the social ecological framework, the approach involved selecting change agents who are internal to the organization, have informal influence or power and can broaden the impact to other parts of the organization. Moreover, the results underscore the need for organizations to provide essential support and resources that can assist change agents to bridge organizational goals and individual actions.
当前的案例研究调查了有意的、系统的计划如何帮助组织利用这些愿意支持变革的盟友的能量。该研究的重点是发展一种点对点的方法,包括“公平领导者(ELs)”,这是美国东北部一所中等规模公立大学的一个更大的、多层次的组织变革计划的一部分,该计划解决了个人、人际关系和结构方面的问题。设计/方法/方法作者使用了多种方法来收集当前研究的数据,包括观察和访谈。在四年的时间里,作者参加了50多次EL会议。在这些会议中,作者记录了ELs关于讲习班发展和规划的讨论,关于讲习班内容的辩论以及ELs对这些讲习班的个人思考。在项目的第四年之后,前两位作者邀请了所有当前的el参加关于他们经历的半结构化、开放式访谈。案例研究表明,通过精心策划,同伴变革可以在推动组织变革中发挥多种作用。通过接受他们的正式责任并放弃他们的非正式权力,变革推动者能够在整个组织中产生辐射影响。组织也可以利用这样一个事实,即员工在同事的推动下更有可能参与到变革中来。最后,来自组织领导者的支持和资源很重要,因为这些投入不仅使变革推动者的角色合法化,而且还表明了行动的重要性。研究的局限性/意义本研究有局限性。首先,作者认识到这是一项基于单一背景的定性研究。尽管这项研究探索了一种理解变革动因的新环境——通过解决像微侵犯这样的微妙偏见,以社会规范为目标的精心策划的倡议——但作者认识到,有必要进行额外的研究,以了解实施如何在不同的环境或组织类型中发挥作用。其次,作者也承认,作为女性研究针对性别和交叉微侵犯的变革倡议,作者的地位可能塑造了研究人员的角色。原创性/价值研究结果强调了这样一种观念,即盟友可以作为有组织的同伴变革推动者,影响组织文化。与社会生态框架中的原则一致,该方法涉及选择组织内部的变革推动者,具有非正式的影响力或权力,并可以将影响扩大到组织的其他部分。此外,结果强调了组织提供基本支持和资源的需要,这些支持和资源可以帮助变革推动者连接组织目标和个人行动。
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引用次数: 0
Résumé screening heuristic outcomes: an examination of hiring manager evaluation bias rsamsum<s:1>筛选启发式结果:招聘经理评估偏见的检验
Pub Date : 2022-08-30 DOI: 10.1108/edi-04-2021-0115
Ozias A. Moore, Beth A. Livingston, Alex M. Susskind
PurposeHiring managers commonly rely on system-justifying motives and attitudes during résumé screening. Given the prevalent use of modern résumé formats (e.g. LinkedIn) that include not only an applicant's credentials but also headshot photographs, visible sources of information such as an applicant's race are also revealed while a hiring manager simultaneously evaluates a candidate's suitability. As a result, such screening is likely to activate evaluation bias. The purpose of this paper is to examine the role of a hiring manager's perceptions of race-system justification, that is, support for the status quo in relations between Black and White job candidates in reinforcing or mitigating hiring bias related to in-group and out-group membership during résumé screening.Design/methodology/approachDrawing from system justification theory (SJT) in a pre-selection context, in an experimental study involving 174 human resource managers, the authors tested two boundary conditions of the expected relationship between hiring manager and job candidate race on candidate ratings: (1) a hiring manager's affirmative action (AA) attitudes and system-justifying attitudes and (2) a job candidate's manipulated suitability for a position. This approach enabled us to juxtapose the racial composition of hiring manager–job candidate dyads under conditions in which the job candidate's race and competency for a posted position were manipulated to examine the conditions under which White and Black hiring managers are likely to make biased evaluations. The authors largely replicated these findings in two follow-up studies with 261 students and 361 online raters.FindingsThe authors found that information on a candidate's objective suitability for a job resulted in opposite-race positive bias among Black evaluators and same-race positive bias among White evaluators in study 1 alone. Conversely, positive attitudes toward AA policies resulted in in-group favoritism and strengthened a positive same-race bias for Black evaluators (study 1 and 2). We replicated this finding with a third sample to directly test system-justifying attitudes (study 3). The way in which White raters rated White candidates reflected the same attitudes against systems (AA attitudes) that Black raters rating Black candidates exhibited in the authors’ first two studies. Positive system-justifying attitudes or positive attitudes toward AA did not, however, translate into the elevation of same-race candidate ratings of suitability above those of opposite-race candidates.Research limitations/implicationsAlthough the size of the sample is on par with the percentage of Blacks nationwide in private-sector managerial-level positions ideally, the authors would have preferred to oversample Black HR managers. Given the scarcity of focus on Black HR managers, future researchers, using diverse samples of evaluators should also consider not only managers' and candidates' race but also their social dominance orientat
目的:招聘经理在筛选应聘者时,通常依赖于系统合理化的动机和态度。考虑到现代简历格式(如LinkedIn)的普遍使用,不仅包括求职者的证书,还包括头像照片,招聘经理在评估求职者是否合适的同时,也会暴露出求职者的种族等可见信息来源。因此,这样的筛选很可能会引发评价偏差。本文的目的是检验招聘经理对种族制度正当性的看法,即支持黑人和白人求职者之间关系的现状,在加强或减轻与组织内和组织外成员资格有关的招聘偏见中所起的作用。设计/方法/方法借鉴系统辩护理论(SJT)在预选背景下的理论,在一项涉及174名人力资源经理的实验研究中,作者测试了招聘经理和求职者种族对候选人评级的预期关系的两个边界条件:(1)招聘经理的平权行动(AA)态度和系统辩护态度;(2)求职者对职位的适应性操纵。这种方法使我们能够将招聘经理和求职者两组的种族构成并列,在这些条件下,求职者的种族和职位能力被操纵,以检查白人和黑人招聘经理可能做出偏见评估的条件。作者在对261名学生和361名在线评分者的两项后续研究中基本上重复了这些发现。研究结果作者发现,仅在研究1中,关于候选人是否客观适合某一工作的信息就会导致黑人评价者对种族歧视产生积极偏见,白人评价者对种族歧视产生积极偏见。相反,对AA政策的积极态度导致了群体内偏袒,并加强了黑人评估者的积极的同种族偏见(研究1和2)。我们用第三个样本重复了这一发现,直接测试了系统证明态度(研究3)。白人评分者对白人候选人的评价方式反映了黑人评分者对黑人候选人的评价在作者的前两项研究中所表现出的对系统的态度(AA态度)。然而,积极的系统辩护态度或对AA的积极态度并没有转化为同种族候选人的适合性评级高于相反种族候选人的评级。研究局限性/启示虽然样本的大小与全国私营部门管理级别职位的黑人比例相当,但作者更倾向于对黑人人力资源经理进行抽样。鉴于对黑人人力资源经理的关注不足,未来的研究人员在使用不同的评估者样本时,不仅应该考虑经理和候选人的种族,还应该考虑他们的社会优势取向。此外,重要的是,未来的研究人员使用来自其他行业的更多种族多样化的样本,以更充分地确定系统证明过程的动态可能出现的方式,以影响在rsamsum<s:1>筛选过程中的评估偏差。技术的进步对人力资源招聘实践提出了新的挑战。本研究试图填补关于在数字录影带筛选过程中偏见的意外影响的空白。这些趋势具有重要的人力资源含义。在看应聘者照片的同时,对应聘者的资历进行初步筛选很可能会激发潜意识的评估偏见,从而产生不准确的应聘者评级。这项研究的发现应该提醒招聘经理,在查看求职者的数字履历时,可能会出现偏见,并鼓励他们仔细检查种族相似性偏见对求职者预筛选和随后的招聘决策的影响的各种边界条件。社会意义研究结果表明,当组织领导者努力理解他们的系统辩护动机,并检查对工作场所社会等级制度的看法(即对地位等级制度的反应)与对现状的看法联系起来时,偏见可能会减弱。例如,了解系统辩护动机如何影响评估偏差,将告知如何最好地设计培训和其他干预措施,将劳动力多样性的讨论与组织社会等级内群体之间的关系联系起来。应该进一步探索这一研究方向,以便更好地理解在招聘经理在招聘评估中采用制度辩护动机时起作用的复杂力量。 原创性/价值作者解决了先前研究的局限性,通过使用真实的人力资源招聘经理和更现代的人员筛选实践来检查现实环境中边界条件之间的相互作用,以测试招聘经理-求职者种族和招聘经理评估之间关系的方向和强度的变化。因此,作者的研究结果对招聘偏见和对系统论证过程的理解有影响,特别是关于招聘经理如何、何时以及为什么支持现状(即持续的不平等),即使他们因此处于不利地位。
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引用次数: 2
The influence of personal skills development and coping self-efficacy on the affective occupational commitment of women in STEM fields 个人技能发展和应对自我效能感对STEM领域女性情感职业承诺的影响
Pub Date : 2022-08-30 DOI: 10.1108/edi-10-2021-0264
Lama Blaique, A. Pinnington, Husam Malakawi, Hazem Aldabbas
PurposeDespite continuing under-representation of women in science, technology, engineering and mathematics (STEM) fields, the literature still falls short on identifying and explaining the factors that could contribute to women's persistence and commitment. The purpose of this research is to identify cognitive and behavioral factors that will support the occupational commitment of women in STEM.Design/methodology/approachQuantitative analysis is based on a questionnaire survey of 375 women working in STEM in the Middle East region. Multiple regression and bootstrapping methods were employed in the analysis of the data.FindingsThe results support the following hypotheses: personal skills development has a positive impact on affective occupational commitment and coping self-efficacy, and coping self-efficacy mediates the relationship between personal skills development and affective occupational commitment.Originality/valueThis study adds insights on the dynamic approaches adopted by women in STEM fields to overcome occupational career challenges by testing several internal drivers, coping self-efficacy and personal learning.
尽管女性在科学、技术、工程和数学(STEM)领域的代表性仍然不足,但文献仍然缺乏识别和解释可能导致女性坚持和投入的因素。本研究的目的是确定支持STEM女性职业承诺的认知和行为因素。设计/方法/方法定量分析基于对中东地区375名从事STEM工作的女性的问卷调查。采用多元回归和自举方法对数据进行分析。研究结果支持以下假设:个人技能发展对情感职业承诺和应对自我效能感有正向影响,应对自我效能感在个人技能发展与情感职业承诺之间起中介作用。独创性/价值本研究通过测试几个内部驱动因素、应对自我效能和个人学习,增加了对STEM领域女性克服职业生涯挑战的动态方法的见解。
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引用次数: 2
Middle ageism: when social climate and perceived employability relate to attitudes and intent to hire middle-aged employees 中年歧视:当社会氛围和感知就业能力与雇用中年员工的态度和意图有关时
Pub Date : 2022-08-24 DOI: 10.1108/edi-09-2021-0234
Galy Binyamin, Yael Brender-Ilan
PurposeAs the global workforce ages, organizations face unprecedented challenges, especially managing effective communication between generations. The phenomenon of middle ageism (i.e. discriminating against middle-aged employees based on their age) has become more prevalent. The authors examined how contextual settings and communication affect attitudes toward middle-aged employees and hiring intentions.Design/methodology/approachData were collected from 537 employees from various organizations, via questionnaires. The moderated mediation model was analyzed using Hayes' PROCESS models.FindingsResults showed that attitudes toward middle-aged employees mediated the relationship between social climate of shared codes and language and hiring intentions. Social climate was positively related to attitudes toward their adaptability, but negatively to attitudes toward their ability. Also, decision-makers' own perceived employability moderated the relationship between attitudes toward employees' adaptability and hiring intentions, and the indirect relationship between social climate and hiring intentions.Practical implicationsSince age diversity is expected to become one of the most dominant diversity classifications in the very near future, coping with middle ageism constitutes a growing challenge for managers and HR staff. The findings indicate that in order to enhance sustainable employment and prevent discrimination, organizations need not only maintain a supportive climate for older employees, as an affirmative action, but also ensure better communication in terms of sharing codes and language that enhance positive attitudes toward middle-aged colleagues.Originality/valueIn an era where diversity and inclusion dominate human resource management decision making, this study contributes to the literature on the underexplored domain of age diversity.
随着全球劳动力的老龄化,组织面临着前所未有的挑战,尤其是管理几代人之间的有效沟通。中年歧视(即基于年龄歧视中年员工)的现象越来越普遍。作者研究了环境设置和沟通如何影响对中年员工的态度和雇佣意图。设计/方法/方法通过问卷调查从不同组织的537名员工中收集数据。采用Hayes' s PROCESS模型对有调节的中介模型进行分析。结果表明,对中年员工的态度在共享代码和语言的社会氛围与招聘意向之间起中介作用。社会氛围与适应性态度正相关,与能力态度负相关。决策者自身的就业能力感知调节了员工适应性态度与招聘意向之间的关系,以及社会氛围与招聘意向之间的间接关系。由于年龄多样性有望在不久的将来成为最主要的多样性分类之一,因此应对中年歧视对管理人员和人力资源人员构成了越来越大的挑战。研究结果表明,为了促进可持续就业和防止歧视,组织不仅需要保持对老年员工的支持氛围,作为一种平权行动,还需要确保在共享代码和语言方面进行更好的沟通,以增强对中年同事的积极态度。在一个多元化和包容性主导人力资源管理决策的时代,本研究对年龄多样性这一尚未被充分探索的领域做出了贡献。
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引用次数: 0
Work–family strain of employees with children with disabilities 有残疾儿童的雇员的工作-家庭压力
Pub Date : 2022-08-24 DOI: 10.1108/edi-02-2021-0039
Abraham Stefanidis, Margaret E. King‐Sears, Lina Gilic, Vasilis Strogilos
PurposeThe purpose of this study is to investigate the relationships between (1) employed parents' work–family conflict (WFC), (2) their children with disabilities' support needs, (3) their children's age, and (4) those parents' levels of school engagement.Design/methodology/approachData were collected from 193 US parents of children with disabilities who completed a survey regarding work and family strain as well as school engagement. Descriptive statistical and correlational analyses were used, followed by moderated regression analysis.FindingsResults indicate that higher levels of WFC have a negative impact on parents' school engagement. Similarly, children with disabilities' increased needs for parental support have a negative impact on school engagement. Moreover, the age of children with disabilities holds a moderating role in the relationship between support needs and school engagement.Research limitations/implicationsHuman resource managers can acquire information regarding employed parents of children with disabilities' increased support needs and formalize flexible policies leading to supportive workplace cultures. School personnel can instigate a range of options that facilitate parents' school engagement, such as maximizing use of technology via virtual meetings and activities.Originality/valueThese innovative findings contribute to theoretical underpinnings in work and family strain research as well as conservation of resources theory, given the lack of previous empirical work specific to children with disabilities and their employed parents.
目的探讨(1)在职父母的工作家庭冲突(WFC)、(2)残疾子女的支持需求、(3)子女的年龄、(4)父母的学校投入水平之间的关系。设计/方法/方法数据来自193名美国残疾儿童的父母,他们完成了一项关于工作和家庭压力以及学校参与度的调查。采用描述性统计和相关分析,然后进行适度回归分析。研究结果表明,较高的WFC水平对家长的学校参与有负面影响。同样,残疾儿童对父母支持需求的增加对学校参与产生了负面影响。此外,残疾儿童的年龄在支持需求和学校参与之间的关系中起着调节作用。研究的局限性/意义人力资源经理可以获得残疾儿童的就业父母的信息,这些父母的支持需求增加,并制定灵活的政策,从而形成支持性的工作场所文化。学校工作人员可以提供一系列的选择,以促进家长的学校参与,例如通过虚拟会议和活动最大限度地利用技术。原创性/价值鉴于以往缺乏针对残疾儿童及其就业父母的实证研究,这些创新发现有助于为工作和家庭压力研究以及资源保护理论提供理论基础。
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引用次数: 1
Workers' attitudes toward women managers: evidence from Vietnam 工人对女经理的态度:来自越南的证据
Pub Date : 2022-08-22 DOI: 10.1108/edi-08-2021-0215
Anh T. Phan, Hannah-Hanh D. Nguyen
PurposeThe purpose of this paper was to investigate personality-related antecedents of Vietnamese workers' attitudes toward female managers, which subsequently predicted workers' judgments of them.Design/methodology/approachThis study used a factorial experiment to examine participants' general attitudes toward women's rights and roles and their particular attitudes toward female managers in the workplace. Vietnamese workers (N = 159) were randomly assigned to experimental conditions of manager performance and completed a post-test questionnaire. This study also qualitatively explored participants' observations of any gender stereotypes in the workplace.FindingsFindings demonstrated that participants' gender, general attitudes toward women's social rights and roles, and internal work locus of control positively predicted their attitudes toward female managers. Qualitative findings showed perceived gender-based egalitarianism in the workplace, but women's leadership qualities were barely recognized.Originality/valueThis study is the first to utilize a mixed-method approach to assess Vietnamese workers' attitudes, contributing to the literature on attitudes toward both women in general and women in management in Asia generally and in Vietnam in particular.
目的探讨越南工人对女经理态度的人格相关前因,并由此预测工人对女经理的判断。设计/方法/方法本研究采用因子实验来考察参与者对女性权利和角色的一般态度以及他们对工作场所女性经理的特殊态度。越南工人(N = 159)被随机分配到管理者绩效的实验条件,并完成了测试后问卷。本研究还定性地探讨了参与者对工作场所中任何性别刻板印象的观察。研究结果表明,参与者的性别、对女性社会权利和角色的总体态度以及内部工作控制点正预测了他们对女性管理者的态度。定性调查结果显示,工作场所存在基于性别的平等主义,但女性的领导能力几乎没有得到认可。原创性/价值本研究首次利用混合方法来评估越南工人的态度,对亚洲(特别是越南)一般对女性和女性管理态度的文献做出了贡献。
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引用次数: 0
The effects of female sexually fluid workplace romance on their work and life 性别不稳定的职场恋情对女性工作和生活的影响
Pub Date : 2022-08-15 DOI: 10.1108/edi-01-2022-0007
Q. T. Pham, Hung Quang Le, K. Mai, Anh T. Phan
PurposeDrawing on scholarships of workplace romance, LGBT at work and sexual fluidity, this present research aims to investigate the effect of female sexually fluid romantic relationships at work on their work and life.Design/methodology/approachThe authors used qualitative approach and interviewed 30 female workers who experienced sexual fluidity at work.FindingsFrom interviews with 30 female employees in Vietnam who experience fluidity in their romance, the authors find out positive and negatives effects on their psychology at work (affective/behavioral/cognitive change and mental health), work outcome (job attitudes and performance/productivity) and relations with coworkers.Originality/valueThis research discovers common and distinct features in the workplace romance of female sexually fluid employees. The research finding supports queer perspective which is exerting more salient impacts on our contemporary society and workplace.
目的通过对职场恋情、工作中的LGBT和性流动性的研究,本研究旨在探讨女性工作中的性流动性恋爱关系对她们工作和生活的影响。设计/方法/方法作者采用定性方法,采访了30名在工作中经历过性流动性的女性员工。通过对30名越南女性员工的采访,作者发现了她们在工作中的心理(情感/行为/认知变化和心理健康)、工作成果(工作态度和绩效/生产力)以及与同事的关系的积极和消极影响。独创性/价值这项研究发现了性不稳定的女性员工在工作场所的浪漫中共同而独特的特征。这一研究结果支持了酷儿视角,酷儿视角对我们当代社会和工作场所产生了更显著的影响。
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引用次数: 0
The state of diversity among leadership roles within Canada's largest arts and cultural institutions 加拿大最大的艺术和文化机构中领导角色的多样性状况
Pub Date : 2022-08-12 DOI: 10.1108/edi-02-2021-0054
Charlie Wall-Andrews, Rochelle Wijesingha, W. Cukier, Owais Lightwala
PurposeThis paper aims to answer the following research questions: Does the Canadian Arts Summit's membership (i.e. Canada’s largest cultural institutions) reflect Canada's diversity? What is the state of diversity among leadership roles within Canada's largest cultural institutions when viewed through a geographical, gender and racial diversity, and intersectional lens?Design/methodology/approachEmploying a geographic, gender, racial diversity and intersectional lens, the authors investigated the largest and most influential arts and cultural organizations in Canada (n = 125) to examine their leadership diversity. The authors found that there is a disconnect between the diversity of Canada and the leadership representation among the largest arts organizations. The authors rationalize the management implications of a lack of diversity leading Canada's cultural sector.FindingsThe leadership of major arts organizations in Canada does not reflect the diversity of Canada's population. For example, among 125 Canadian Arts Summit organizations, only 5.7% of CEOs are racialized compared to 94.3% who are White. The findings show similar results for lack of diversity in the Artistic Director and Chair of the Board roles.Originality/valueThere is limited research using this methodology to investigate leadership diversity, especially in the arts and culture sector. This research can create a benchmark for the sector to improve the status quo. The value of this research aims to encourage policy actors and arts leaders to address diversity and inclusion within their organizations and the communities they aim to serve. This research provides the foundation for future studies exploring leadership diversity and representation in the Canadian arts sector.
本文旨在回答以下研究问题:加拿大艺术峰会的成员(即加拿大最大的文化机构)是否反映了加拿大的多样性?从地域、性别和种族多样性以及交叉视角来看,加拿大最大的文化机构中领导角色的多样性状况如何?设计/方法/方法采用地理、性别、种族多样性和交叉视角,作者调查了加拿大最大和最有影响力的艺术和文化组织(n = 125),以检查其领导多样性。作者发现,加拿大的多样性与最大的艺术组织的领导代表性之间存在脱节。作者合理化了加拿大文化部门缺乏多样性对管理的影响。加拿大主要艺术组织的领导层并没有反映出加拿大人口的多样性。例如,在125个加拿大艺术峰会组织中,只有5.7%的首席执行官是种族化的,而白人的比例为94.3%。调查结果显示,在艺术总监和董事会主席的角色缺乏多样性方面也存在类似的结果。原创性/价值使用这种方法调查领导力多样性的研究有限,特别是在艺术和文化领域。这项研究可以为该行业改善现状创造一个基准。这项研究的价值在于鼓励政策制定者和艺术领袖在他们的组织和他们所服务的社区中解决多样性和包容性问题。本研究为未来探索加拿大艺术部门领导多样性和代表性的研究提供了基础。
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引用次数: 0
Assessing burnout in diversity and inclusion professionals 评估多元化和包容性专业人员的职业倦怠
Pub Date : 2022-08-09 DOI: 10.1108/edi-12-2020-0360
Andrea Pemberton, Jennifer L. Kisamore
PurposeBurnout has been linked to a myriad of negative organizational and individual health outcomes which threaten employee and organizational well-being. This study examines how unique features of diversity and inclusion (D&I) work are related to burnout.Design/methodology/approachParticipants were recruited using network and convenience sampling strategies. A total of 64 full-time employees whose primary responsibility is to implement the D&I strategy for their organization provided useable data for analysis. Participants completed measures of burnout, role ambiguity, role conflict, subjective experiences of tokenism, and top management support. Measures were administered online via Qualtrics.FindingsResults suggest lack of clear job duties, conflicting job demands, lack of top management support, and experiences of tokenism are associated with D&I professionals' experiences of burnout. The current study, however, indicates that while D&I professional experience higher levels of exhaustion than other professionals, they also experience greater professional efficacy, which suggests D&I roles are both challenging and rewarding.Practical implicationsResults suggest organizational leaders may mitigate employee burnout by providing clear support to and role definitions for D&I professionals.Originality/valueThis study is the first to explore burnout experiences among D&I professionals. Additionally, this study examines how burnout experiences are associated with role dysfunctions, top management support, and subjective experiences of tokenism.
目的:职业倦怠与无数负面的组织和个人健康结果有关,这些结果威胁到员工和组织的福祉。本研究探讨多元性与包容性(diversity and inclusion, D&I)工作的独特性与职业倦怠之间的关系。设计/方法/方法采用网络和便利抽样策略招募参与者。共有64名全职员工,他们的主要职责是为他们的组织实施D&I战略,为分析提供了可用的数据。参与者完成了倦怠、角色模糊、角色冲突、象征主义的主观体验和高层管理支持的测量。测量是通过qualics在线管理的。研究结果表明,缺乏明确的工作职责、冲突的工作需求、缺乏高层管理的支持和象征性的经历与D&I专业人员的倦怠经历有关。然而,目前的研究表明,虽然D&I专业人员比其他专业人员经历更高程度的疲惫,但他们也体验到更高的职业效能,这表明D&I角色既具有挑战性又有回报。研究结果表明,组织领导者可以通过为D&I专业人员提供明确的支持和角色定义来缓解员工的职业倦怠。独创性/价值本研究首次探讨了D&I专业人员的职业倦怠体验。此外,本研究还探讨了职业倦怠体验与角色功能障碍、高层管理人员支持和象征主义主观体验之间的关系。
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引用次数: 3
Lean on me when you’re not out: interactive effects of coworker support and concealment on transgender employees’ commitment and effort 当你不出门的时候依靠我:同事支持和隐瞒对跨性别员工的承诺和努力的互动影响
Pub Date : 2022-08-04 DOI: 10.1108/edi-10-2021-0268
Caren B. Goldberg, Val Willham
PurposeBased on the job demands-resources (JD-R) model (Demerouti et al., 2001), the authors posited that concealment of one's transgender identity (a demand) would be negatively associated with work effort and commitment and that coworker support (a resource) would be positively related with those outcomes. In addition, the authors tested whether coworker support buffered the demand of maintaining secrecy as predicted by the JD-R model.Design/methodology/approachRelying on survey data from 89 transgender employees, the authors used Hayes' Process Model 1 to test the model.FindingsConcealment was significantly related to both organizational commitment and work effort, but coworker support had no direct effect on either outcome. However, coworker support interacted with concealment, such that there were significant coworker support effects among trans employees who were out to none or some of their coworkers, but no significant effect among those who were out to all of their coworkers.Originality/valueWhile prior studies have examined the importance of coworker support and outness, the authors add to the literature by examining the joint effect of these variables on transgender employees' work experiences. In addition, as prior research has been slow to examine behavioral work outcomes, the authors expand the criterion space by examining the simple and joint effects of outness and support on a previously ignored variable, work effort.
目的基于工作需求-资源(JD-R)模型(Demerouti et al., 2001),作者假设隐瞒跨性别身份(一种需求)与工作努力和承诺负相关,而同事支持(一种资源)与这些结果正相关。此外,作者还测试了同事支持是否如JD-R模型所预测的那样缓冲了保密需求。设计/方法/方法基于89名跨性别员工的调查数据,作者使用Hayes的过程模型1来检验模型。研究发现:隐蔽性对组织承诺和工作努力都有显著的影响,但同事的支持对这两个结果都没有直接影响。然而,同事支持与隐瞒相互作用,因此,在不向同事出柜或部分同事出柜的跨性别员工中,同事支持效应显著,而在向所有同事出柜的跨性别员工中,同事支持效应不显著。原创性/价值虽然之前的研究已经考察了同事支持和外向性的重要性,但作者通过考察这些变量对跨性别员工工作经历的共同影响来补充文献。此外,由于先前的研究在检查行为工作结果方面进展缓慢,作者通过检查外向性和支持对以前被忽视的变量——工作努力的简单和共同影响,扩大了标准空间。
{"title":"Lean on me when you’re not out: interactive effects of coworker support and concealment on transgender employees’ commitment and effort","authors":"Caren B. Goldberg, Val Willham","doi":"10.1108/edi-10-2021-0268","DOIUrl":"https://doi.org/10.1108/edi-10-2021-0268","url":null,"abstract":"PurposeBased on the job demands-resources (JD-R) model (Demerouti et al., 2001), the authors posited that concealment of one's transgender identity (a demand) would be negatively associated with work effort and commitment and that coworker support (a resource) would be positively related with those outcomes. In addition, the authors tested whether coworker support buffered the demand of maintaining secrecy as predicted by the JD-R model.Design/methodology/approachRelying on survey data from 89 transgender employees, the authors used Hayes' Process Model 1 to test the model.FindingsConcealment was significantly related to both organizational commitment and work effort, but coworker support had no direct effect on either outcome. However, coworker support interacted with concealment, such that there were significant coworker support effects among trans employees who were out to none or some of their coworkers, but no significant effect among those who were out to all of their coworkers.Originality/valueWhile prior studies have examined the importance of coworker support and outness, the authors add to the literature by examining the joint effect of these variables on transgender employees' work experiences. In addition, as prior research has been slow to examine behavioral work outcomes, the authors expand the criterion space by examining the simple and joint effects of outness and support on a previously ignored variable, work effort.","PeriodicalId":72949,"journal":{"name":"Equality, diversity and inclusion : an international journal","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-08-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72732072","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
期刊
Equality, diversity and inclusion : an international journal
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