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What is the relationship between hospital management practices and quality of care? A systematic review of the global evidence. 医院管理实践与医疗质量之间有什么关系?全球证据系统回顾。
IF 2.9 3区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-03-07 DOI: 10.1093/heapol/czae112
Charlotte Ward, Elias Rejoice Maynard Phiri, Catherine Goodman, Alinane Linda Nyondo-Mipando, Monica Malata, Wanangwa Chimwaza Manda, Victor Mwapasa, Timothy Powell-Jackson

There is a widely held view that good management improves organizational performance. However, hospitals are complex organizations, and the relationship between management practices and health service delivery is not straightforward. We conducted a global, systematic literature review of the quantitative evidence on the link between the adoption of management practices and quality of care in hospitals. We searched in PubMed, EMBASE, EconLit, Global Health, and Web of Science on 16 October 2024, without language or country restrictions. We included empirical studies from 1 January 2000 onwards, examining the quantitative association between hospital management practices and quality of care. Outcomes included structural quality (availability of resources such as drugs and equipment), clinical quality (adherence to guidelines), health outcomes, and patient satisfaction or experience with care. In every study, each tested association was categorized as significantly positive (at the 5% level), null, or significantly negative. The study was registered with PROSPERO (CRD42022301462). Of 11 731 articles, 25 studies met the inclusion criteria and had an acceptable risk of bias. Studies were equally distributed between high-income and low- and middle-income countries, with 22 cross-sectional and three intervention studies. Of 111 associations, 55 (49.5%) were significantly positive, one (1%) was significantly negative, and 55 (49.5%) were null. Among the associations tested, the majority were significantly positive for structural quality (79%), clinical quality (60%), and health outcomes (57%), while most associations between hospital management and patient satisfaction (80%) were null. The findings are mixed, with a similar proportion of positive and null associations between management practices and quality of care across studies. The evidence is limited by the risk of bias introduced by nonrandomized study designs. Evidence of positive associations in some settings warrants further investigation of the association through intervention studies or natural experiments. This could leverage methodological developments in quantitatively measuring management, highlighted by this review.

人们普遍认为,良好的管理可以提高组织绩效。然而,医院是一个复杂的组织,管理实践与医疗服务之间的关系并不简单。我们对医院采用管理实践与医疗质量之间关系的定量证据进行了一次全球性、系统性的文献综述。我们于 2024 年 10 月 16 日在 PubMed、EMBASE、EconLit、Global Health 和 Web of Science 上进行了检索,没有语言或国家限制。我们纳入了 2000 年 1 月 1 日以后的实证研究,这些研究考察了医院管理实践与护理质量之间的定量联系。结果包括结构质量(药物和设备等资源的可用性)、临床质量(对指南的遵守情况)、健康结果和患者满意度或护理体验。在每项研究中,经检测的每种关联都被分为显著正相关(5% 水平)、无效关联或显著负相关。该研究已在 PROSPERO 注册(CRD42022301462)。在 11731 篇文章中,有 25 项研究符合纳入标准,偏倚风险可接受。这些研究在高收入国家和中低收入国家之间分布均衡,其中有 22 项横断面研究和 3 项干预研究。在 111 项关联中,55 项(49.5%)呈显著正相关,1 项(1%)呈显著负相关,55 项(49.5%)为空关联。在测试的关联中,大多数关联在结构质量(79%)、临床质量(60%)和健康结果(57%)方面呈显著正相关,而医院管理和患者满意度之间的关联(80%)则大多为空。研究结果好坏参半,各项研究中管理实践与医疗质量之间的正相关和负相关比例相似。由于非随机研究设计存在偏倚风险,因此证据有限。在某些情况下,有证据表明两者之间存在正相关关系,因此有必要通过干预研究或自然实验对两者之间的关系进行进一步调查。这可以利用本综述所强调的定量测量管理方法的发展。
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引用次数: 0
How has the concept of health system software been used in health policy and systems research? A scoping review. 卫生系统软件的概念如何用于卫生政策和系统研究?范围审查。
IF 2.9 3区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-03-07 DOI: 10.1093/heapol/czaf001
Nicola Burger, Lucy Gilson

Understanding health systems as comprising interacting elements of hardware and software acknowledges health systems as complex adaptive systems (CASs). Hardware represents the concrete components of systems, whereas software represents the elements that influence actions and underpin relationships, such as processes, values, and norms. As a specific call for research on health system software was made in 2011, we conducted a qualitative scoping review considering how and for what purpose the concept has been used since then. Our overall purpose was to synthesize current knowledge and generate lessons about how to deepen research on, and understanding of, health system software. The review consisted of two phases: first, for the period 2011-23, all papers that explicitly used the concept of health system software were identified and mapped; second, drawing on a subset of papers from Phase 1, we explored how the concept was purposively used within research. The databases PubMed, Scopus, EBSCOhost, Web of Science, and Google Scholar were systematically searched using a strategy developed by a skilled librarian. In Phase 1, data were extracted from 98 papers. Our analysis revealed that a third of the papers used the software concept rather superficially; a third used it to conceptualize the importance of selected software elements; and a third used it in examining a specific health system experience, such as preparedness or resilience. In Phase 2, our analysis confirmed that researchers have found value in proactively using the software concept within studies, demonstrating two patterns of use. However, a limited understanding of how to investigate interactions among hardware and software elements was also revealed. Future health policy and systems research should purposively investigate hardware-software interactions in order to gain a greater understanding of the complex, adaptive nature of health systems, understand their operations, and institutionalize thinking that considers health systems as CASs.

将卫生系统理解为由硬件和软件相互作用的元素组成,承认卫生系统是复杂的自适应系统(CAS)。硬件代表系统的具体组成部分,而软件则代表影响行动和支撑关系的要素,如流程、价值观和规范。2011年,我们特别呼吁对卫生系统软件进行研究,我们进行了定性范围审查,考虑了自那时以来该概念的使用方式和用途。我们的总体目的是综合当前的知识,并就如何深化对卫生系统软件的研究和理解产生经验教训。审查包括两个阶段:首先,2011-2023年期间,确定并绘制所有明确使用卫生系统软件概念的论文;其次,根据第一阶段的论文子集,我们探索了如何在研究中有目的地使用这个概念。数据库Pubmed, Scopus, EBSCOhost, Web of Science和b谷歌Scholar使用一个熟练的图书管理员开发的策略进行系统搜索。在第一阶段,数据从98篇论文中提取。我们的分析显示,三分之一的论文对软件概念的使用相当肤浅;三分之一的人用它来概念化所选软件元素的重要性;三分之一的人将其用于检查特定的卫生系统经验,例如准备或恢复力。在第二阶段,我们的分析证实,研究人员已经发现了在研究中主动使用软件概念的价值,展示了两种使用模式。然而,对如何调查硬件和软件元素之间的交互的有限理解也被揭示出来。未来的卫生政策和系统研究应有目的地调查硬件-软件的相互作用,以便更好地了解卫生系统的复杂性和适应性,了解其运作,并将将卫生系统视为CASs的思维制度化。
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引用次数: 0
Development partner influence on domestic health financing contributions in Senegal: a mixed-methods case study. 发展伙伴对塞内加尔国内卫生筹资捐款的影响:混合方法案例研究。
IF 2.9 3区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-03-07 DOI: 10.1093/heapol/czae110
Frederik Federspiel, Josephine Borghi, Elhadji Mamadou Mbaye, Henning Tarp Jensen, Melisa Martinez Alvarez

Sustainable and equitably contributed domestic health financing is essential for improving health and making progress towards Universal Health Coverage (UHC) in low- and middle-income countries. In this study, we explore the pathways through which development partners influence the combination of domestic health financing sources in Senegal. We performed a qualitative case study that comprised 32 key stakeholder interviews and a purposive document review, supplemented by descriptive statistical analysis of World Health Organization and Organization for Economic Cooperation and Development data on health financing sources in Senegal. We developed a novel framework to analyse the different mechanisms and directions of development partner influence on domestic health financing contributions. We identified development partner influence via four mechanisms: setting aims and standards, lobbying/negotiation, providing policy/technical advice, and providing external financing. Overall, development partners worked to increase tax-based government contributions and expand Community-Based Health Insurance (CBHI), which is seemingly equity enhancing. Fungibility and intrinsic equity issues related to CBHI may, however, limit equity gains. We encourage stakeholders in the health financing sphere to use our framework and analysis to unpack how development partners affect domestic health financing in other settings. This could help identify dynamics that do not optimally enhance equity and support progress towards UHC to help achieve more coherent policy-making across all domains of development partner activities in support of UHC. Future research should investigate the role of international creditors, lending, and loan conditionalities on domestic health financing in recipient countries, including equity implications.

在中低收入国家,可持续和公平分配的国内医疗资金对于改善健康状况和实现全民医保(UHC)至关重要。在本研究中,我们探讨了发展合作伙伴影响塞内加尔国内卫生筹资来源组合的途径。我们开展了一项定性案例研究,包括对 32 位主要利益相关者的访谈和有针对性的文件审查,并对世界卫生组织和经济合作与发展组织关于塞内加尔医疗资金来源的数据进行了描述性统计分析。我们开发了一个新颖的框架,用于分析发展伙伴对国内卫生筹资贡献的不同影响机制和方向。我们确定了发展伙伴通过四种机制施加影响:制定目标和标准、游说/谈判、提供政策/技术建议以及提供外部融资。总体而言,发展伙伴致力于增加政府的税收贡献并扩大社区医疗保险(CBHI),这似乎能提高公平性。然而,与社区医疗保险相关的可变性和内在公平问题可能会限制公平收益。我们鼓励医疗融资领域的利益相关者利用我们的框架和分析,了解发展合作伙伴在其他环境下是如何影响国内医疗融资的。这将有助于识别那些不能以最佳方式提高公平性和支持实现全民健康计划的动态因素,从而有助于在发展伙伴支持全民健康计划的所有活动领域实现更加协调一致的政策制定。未来的研究应调查国际债权人、贷款和贷款条件对受援国国内卫生筹资的作用,包括对公平的影响。
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引用次数: 0
Strengthening local health systems and governance for Universal Health Coverage: experiences and lessons from the COVID-19 pandemic response in Quezon City, Philippines. 加强地方卫生系统和全民健康覆盖治理:菲律宾奎松市应对COVID-19大流行疫情的经验教训。
IF 2.9 3区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-03-07 DOI: 10.1093/heapol/czaf002
Esperanza Anita Escano-Arias, Ramona Asuncion D G Abarquez, Rolando V Cruz, Rosalie Espeleta, Madeline Mae Ong, Arianna Maever Loreche, Veincent Christian F Pepito, Vida Gomez, Manuel M Dayrit

The COVID-19 pandemic has disrupted the Philippines's transition toward universal health coverage. However, some local government units in the country made use of the pandemic as a catalyst to strengthen their local health system, scale-up the provision of preventive and primary care services, and improve health governance to make it more prepared to face future pandemics and realize the aims of the country's new Universal Healthcare Act. This paper describes the response of the local government of Quezon City, Philippines, to COVID-19 and how it strengthened local health systems. We also discuss enablers such as partnerships, collaborations, and foresight to ensure that investments during the pandemic will continue to be of use. We also identify some constraints and propose recommendations to consolidate local health system gains during the COVID-19 pandemic response in the transition toward universal health coverage.

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引用次数: 0
Correction to: Hospital response to a new case-based payment system in China: the patient selection effect. 修正:医院对中国新型病例付费系统的反应:患者选择效应。
IF 2.9 3区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-03-07 DOI: 10.1093/heapol/czae123
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引用次数: 0
The availability of essential medicines in public healthcare facilities in Afghanistan: navigating sociopolitical and geographical challenges. 阿富汗公共卫生设施提供基本药物:应对社会政治和地理挑战。
IF 2.9 3区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-03-07 DOI: 10.1093/heapol/czae121
Margo van Gurp, Sandra Alba, Maida Ammiwala, Sayed Rahim Arab, Sayed Murtaza Sadaat, Fazelrabie Hanifi, Sohrab Safi, Nasratullah Ansari, Maiza Campos-Ponce, Maarten Olivier Kok

During the past two decades, the Afghan government, along with the international community, has developed a system aimed at improving access to essential healthcare services under Afghanistan's challenging sociopolitical and geographical circumstances. In 31 provinces, nonstate actors competed for fixed-term contracts to implement a predefined package of healthcare services. In three provinces, the government organized the provision of healthcare services. An independent third party monitored service provision, including access to medicines. This study examines the availability of essential medicines in Afghanistan's public healthcare facilities and how this is shaped by sociopolitical challenges, geographical barriers, and the organization of the healthcare system. Between March and July 2021, enumerators collected data at 885 healthcare facilities across Afghanistan. For our analysis, we combined data on medicine availability and the functioning of the health system with publicly available information about geographical and sociopolitical factors, including security incidents. Using regression analysis, we identified facility-, district-, and provincial-level factors related to medicine availability in public healthcare facilities. On average, 70% of 31 selected essential medicines were available in 2021. The availability of medicines varied significantly between provinces and was considerably higher in those where services were contracted out to nonstate actors (n = 31; 91%) compared to provinces where service provision was organized by the government (n = 3; 9%). The most important drivers of variation in medicine availability included geographical barriers, securing and allocating funds at the provincial level, and organizing and sustaining physical capacity at the facility level. Insecurity was not a key factor driving variation in medicine availability. Despite the sociopolitical challenges in 2021, the availability of essential medicines in public healthcare facilities was relatively high. The results suggest that decentralized procurement of medicines by nonstate actors and timely payment of funds contribute to medicine availability. Strategies to improve medicine availability should target hard-to-reach areas and lower-level facilities.

在过去二十年中,阿富汗政府与国际社会一道制定了一个系统,旨在在阿富汗具有挑战性的社会政治和地理环境下改善获得基本卫生服务的机会。在31个省,非国家行为体竞争定期合同,以执行预先确定的一揽子保健服务。在三个省,政府组织提供保健服务。一个独立的第三方监测了服务的提供,包括药品的获取。本研究考察了阿富汗公共卫生设施中基本药物的可获得性,以及社会政治挑战、地理障碍和卫生系统组织如何影响基本药物的可获得性。2021年3月至7月期间,普查员在阿富汗各地的885个卫生设施收集了数据。在我们的分析中,我们将有关药物可获得性和卫生系统功能的数据与有关地理和社会政治因素(包括安全事件)的公开信息相结合。使用回归分析,我们确定了与公共卫生机构药物可得性相关的设施、地区和省级因素。2021年,31种选定基本药物中平均有70%可获得。各省之间的药品可得性差异很大,在将服务外包给非国家行为者的省份,药品可得性要高得多(n=34;91%),而服务提供由政府组织的省份(n=3;9%)。药品可得性差异的最重要驱动因素包括地理障碍、在省级获得和分配资金,以及在设施一级组织和维持物理能力。不安全感不是导致药品可得性变化的关键因素。尽管2021年面临社会政治挑战,但公共卫生设施中基本药物的可得性相对较高。结果表明,非国家行为体分散采购药品和及时支付资金有助于药品供应。改善药品供应的战略应针对难以到达的地区和较低水平的设施。
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引用次数: 0
Factors Influencing the Establishment of Hospital Accreditation Programs in Low- and Middle-income Countries: A Scoping Review.
IF 2.9 3区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-02-18 DOI: 10.1093/heapol/czaf011
Dilantha Dharmagunawardene, Paula Bowman, Mark Avery, David Greenfield, Reece Hinchcliff

Hospital accreditation programs are globally recognised as an important tool for enhancing quality and safety in healthcare; however, many programs in Low- and Middle-Income Countries (LMICs) are discontinued shortly after their establishment. This scoping review synthesised published evidence on factors influencing the establishment and sustainability of hospital accreditation programs in LMICs, to provide guidance to health stakeholders involved in these processes. Six databases were searched using the terms "accreditation," "health," "hospital," and the country list of LMICs. Screening was undertaken collaboratively for validation. A framework to guide data extraction was developed by amalgamating eight existing classifications, theories, models, and frameworks concerning policy diffusion and implementation. The framework comprised the following domains: antecedent influences (A), contextual factors (C), establishment factors (E), standards, surveyors, stimulants (incentives) and survey related factors (S-4S), governance (G), legislation (L), execution (implementation; E), and assessment and monitoring (AM), forming the ACES-GLEAM framework. Thirty-two sources were identified, with an increasing publication trend over time. The included studies reported upon a broad range of patterns, innovations, influencers, enablers, and barriers concerning accreditation program establishment in LMICs. Key questions emerged, including the degree of government involvement, incorporation of international standards versus development of bespoke standards, the use of local versus external surveyors, the use of financial and other incentives to promote engagement, and mandatory versus voluntary approaches of program implementation. Resource constraints were recognised as the most important barriers to sustainable establishment, while the influence of global accreditation and donor agencies were viewed as presenting both positive and negative impacts. Health stakeholders are encouraged to reflect upon and apply the ACES-GLEAM framework, incorporating the guiding principles outlined in this paper, to help establish hospital accreditation programs in LMICs in a way that facilitates sustainability and effectiveness over time.

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引用次数: 0
Community health worker payment processes: a qualitative assessment of experience in two Indian states.
IF 2.9 3区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-02-15 DOI: 10.1093/heapol/czaf010
Kheya Melo Furtado, Abha Mehndiratta, Sebastian Bauhoff, Swapna Pawar, Amy Luo, Anushree Jha, Margaret McConnell

Community health worker (CHWs) remuneration has received some attention in terms of the design of incentives, however, there is a lack of systematic data on the processes by which CHWs are paid. We aimed to study existing payment processes including the role of digitization and its effects on CHW experiences with receiving full and timely compensation, and identify barriers and facilitators to the payment process. We studied payment processes for the Accredited Social Health Activist (ASHA) in India in two states with varying levels of performance and payment systems and conducted 53 in-depth interviews and eight focus group discussions across three categories of respondents (37 ASHA workers, 46 Supervisors and 34 Managers/Health system leaders). The data was coded thematically using inductive and deductive coding methods, organized around five steps of the payment process, i.e. (i) Recording of work, (ii) Claim submission, (iii) Claim verification, (iv) Claim processing, and (v) Payment disbursement. We observed complex sub-processes within each stage of the payment process that adversely impacted payment timelines, CHW workload and motivation, even where digital tools provide support. Local administrative initiative and positive organizational culture overcame these challenges to standardize and simplify processes for recording work, submitting claims, and maintaining adequate funds, facilitating timely payments. Complete digitization of disbursement through the public financial management system improved timeliness, transparency and satisfaction among CHWs compared to earlier cash and cheque-based payments. The potential digitization of service delivery records for claim submission was met with mixed perceptions among CHWs and their supervisors. Our study contributes to the body of knowledge on CHW compensation by delineating the processes by which financial incentives are paid and offering insights for low and middle-income countries to improve the efficiency of payment systems.

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引用次数: 0
Correction to: Indonesian medical interns' intention to practice in rural areas.
IF 2.9 3区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-02-12 DOI: 10.1093/heapol/czaf008
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引用次数: 0
Beyond access to sanitary pads: a comprehensive analysis of menstrual health scheme impact among rural girls in Northeast India. 获得卫生巾之外:对印度东北部农村女孩月经健康计划影响的综合分析。
IF 2.9 3区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-02-06 DOI: 10.1093/heapol/czae117
Krishnashree Achuthan, Sugandh Khobragade, Vysakh Kani Kolil

Menstrual hygiene management (MHM) among girls in rural India poses a substantial challenge for public health, education, and quality of life, exacerbated by limited access to and affordability of menstrual products. In response to these issues, the Government of India initiated the Menstrual Hygiene Scheme (MHS) to enhance access and awareness. This study evaluates the impact of the MHS in Assam and Tripura, designated as "treatment states" with consistent pad supply from 2017 to 2021 compared to neighboring "control states" with negligible pad distribution. Utilizing data from two National Family Health Surveys, NFHS-4 and NFHS-5, and employing the propensity score matching difference-in-differences approach, we isolated the causal effect of the MHS distribution program. The key findings reveal a significant rise in sanitary pad and hygienic method usage in the treatment states, particularly among girls aged 15-19 years who received pads during the survey period. Their sanitary pad usage increased by 10.6 percentage points [95% confidence interval (CI) (0.046, 0.167)], and adoption of hygienic methods overall saw a 13.8 percentage point [95% CI (0.087, 0.188)] jump. Notably, younger girls aged 15-19 years also experienced a 6.1-percentage point [95% CI (0.004, 0.118)] increase in their understanding of ovulation, showcasing the MHS's potential to go beyond providing products and promoting menstrual health awareness. A rise in reported sexually transmitted infections in both age groups, with a statistically significant 1.8-percentage point [95% CI (0.004, 0.032)] increase for younger girls, warrants further exploration. Disparities in impact were observed, with girls with high media exposure and greater autonomy demonstrating greater improvements in hygienic practices, highlighting the importance of information dissemination and empowering girls. Most socioeconomic groups, except the highest wealth and education levels, witnessed rises in hygienic method usage, indicating the scheme's potential to reduce inequalities while hinting at the need for tailored interventions for marginalized communities.

印度农村女孩的经期卫生管理对公共卫生、教育和生活质量构成重大挑战,经期产品的获取和负担能力有限加剧了这一挑战。针对这些问题,印度政府启动了月经卫生计划(MHS),以提高获取和认识。本研究评估了2017年至2021年期间卫生巾供应稳定的阿萨姆邦和特里普拉邦指定的“治疗邦”,与卫生巾分布微不足道的邻近“对照邦”相比,MHS的影响。利用两项全国家庭健康调查(NFHS-4和NFHS-5)的数据,并采用倾向评分匹配差异中的差异方法,我们分离了MHS分布方案的因果效应。主要调查结果显示,在接受治疗的各州,特别是在调查期间获得卫生巾的15-19岁女孩中,卫生巾和卫生方法的使用显著增加。他们的卫生巾使用率增加了10.6个百分点[95%置信区间(CI)(0.046,0.167)],卫生方法的总体采用率增加了13.8个百分点[95% CI(0.087,0.188)]。值得注意的是,15-19岁的年轻女孩对排卵的了解也增加了6.1个百分点[95 CI(0.004,0.118)],这表明卫生部在提供产品和促进月经健康意识之外还有潜力。报告的性传播感染在两个年龄组中都有所上升,其中年龄较小的女孩增加了1.8个百分点[95% CI(0.004,0.032)],这值得进一步研究。观察到影响方面的差异,媒体曝光率高、自主权大的女孩在卫生习惯方面表现出更大的改善,突出了信息传播和赋予女孩权力的重要性。除了财富和教育水平最高的群体外,大多数社会经济群体的卫生方法使用率都有所上升,这表明该计划有可能减少不平等现象,同时也暗示有必要为边缘化社区提供量身定制的干预措施。
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引用次数: 0
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