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International Journal of Business Ecosystem & Strategy (2687-2293)最新文献

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Maximizing productivity, harnessing the power of portable gadgets for SMTE business communication in Eastern Cape peri-urban areas 最大限度地提高生产力,利用便携式小工具的力量促进东开普省城郊地区的 SMTE 业务通信
Pub Date : 2024-06-05 DOI: 10.36096/ijbes.v6i2.519
Bukelwa Mbinda
This study examines attitudes towards the use of portable devices for Information and Communication Technology (ICT) adoption in Small and Medium-sized Tourism Enterprises (SMTEs) in peri-urban areas of the South African Eastern Cape province. A comprehensive examination of portable gadgets in business ICT and their impact on SMTEs in Eastern Cape peri-urban areas was performed using a non-probability purposive sampling technique to select eight SMTEs, with a quantitative methodology approach adopted, using a structured questionnaire for an in-depth interview. Data captured from structured interview sessions were deductively coded with the aid of software (NVivo version 12), with the transcribed interview data divided into different meaningful codes in this process; developed based on the difference, similarities, and meanings that emerged. The findings suggest a positive attitude towards portable digital device and technology use in SMTEs in the tourism sector in Eastern Cape peri-urban areas. Smartphones were found to play a crucial role as essential business tools, particularly favored in rural settings, while laptops were indicated as valued for their portability, serving as indispensable tools for daily business activities, while tablets hold less significance. The results highlight participant reliance on smartphones for business operations as critical, since these devices streamline numerous tasks, improve convenience, and enable seamless connectivity while mobile. The use of tablets in the tourism and hospitality sectors appears to be limited. The finding’s additionally indicated participants are heavily reliant on laptops for routine business activities, due to their portability and convenience. Desktop computers were, furthermore, found to primarily be used as backup systems, indicating a diverse, portable ICT gadget usage pattern among participants.
本研究探讨了南非东开普省城郊地区的中小型旅游企业(SMTE)对使用便携式设备进行信息和通信技术(ICT)应用的态度。研究采用非概率目的性抽样技术,选择了八家中小型旅游企业,采用定量方法,使用结构化问卷进行深入访谈,全面考察了商业信息和通信技术中的便携式小工具及其对东开普近郊地区中小型旅游企业的影响。从结构化访谈中获取的数据借助软件(NVivo 第 12 版)进行了演绎编码,在此过程中将转录的访谈数据分为不同的有意义的编码;这些编码是根据出现的差异、相似性和含义制定的。研究结果表明,东开普省近郊地区的旅游业对便携式数字设备和技术的使用持积极态度。研究发现,智能手机作为必不可少的商务工具发挥着至关重要的作用,在农村地区尤其受到青睐,而笔记本电脑则因其便携性而受到重视,成为日常商务活动中不可或缺的工具,而平板电脑的重要性则较低。调查结果表明,参与者对智能手机的依赖对业务运营至关重要,因为这些设备简化了许多任务,提高了便利性,并能在移动时实现无缝连接。平板电脑在旅游业和酒店业的使用似乎有限。调查结果还表明,由于笔记本电脑的便携性和便利性,参与者在日常商务活动中非常依赖笔记本电脑。此外,还发现台式电脑主要用作备份系统,这表明参与者使用便携式信息和通信技术小工具的模式多种多样。
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引用次数: 0
Employees’ perceptions of corporate social responsibility in a selected manufacturing enterprise in South Africa 南非某制造企业员工对企业社会责任的看法
Pub Date : 2024-06-05 DOI: 10.36096/ijbes.v6i2.521
Itumeleng Maome
Despite small and medium enterprises (SMEs) being the backbone of any economy, their performance is not satisfactory. Corporate Social Responsibility (CSR) is frequently utilised to improve business sustainability and meet stakeholder responsibilities. However, literature focuses on CSR practices in larger corporations, neglecting the practice in SMEs. On the other hand, CSR research usually overlooks internal stakeholders such as employees. In order to bridge this gap, the researcher investigated internal stakeholders’ perceptions of CSR in a South African medium-sized organization located in the eThekwini municipal area, as this perspective is critical in developing a comprehensive CSR strategy. Data for this research was gathered through interviews and focus group discussions with managers and employees of the selected organization. Thematic content analysis was the primary method utilised for analysing the collected data, which was aided by NVivo 12 software for complete data processing and organization. The findings revealed that employees view CSR as a viable practice that encourages dedication and motivation to improve work performance. CSR implementation within the organization is seen as an effective motivational tool, resulting in greater output, increased staff dedication, decreased absenteeism, and increased employee turnover. The researcher argues that CSR can increase employee performance and emphasizes the necessity for SME managers to incorporate social, environmental and employee-related CSR projects into their business strategy to improve overall performance.
尽管中小型企业(SMEs)是任何经济体的支柱,但它们的表现并不令人满意。企业社会责任(CSR)经常被用来提高企业的可持续性和履行利益相关者的责任。然而,文献主要关注大型企业的企业社会责任实践,而忽视了中小型企业的实践。另一方面,企业社会责任研究通常忽视内部利益相关者,如员工。为了弥补这一不足,研究人员调查了南非 eThekwini 市辖区一家中型企业的内部利益相关者对企业社会责任的看法,因为这一视角对于制定全面的企业社会责任战略至关重要。本研究的数据是通过与所选组织的管理人员和员工进行访谈和焦点小组讨论收集的。专题内容分析法是分析所收集数据的主要方法,NVivo 12 软件辅助进行了完整的数据处理和组织。研究结果表明,员工认为企业社会责任是一种可行的做法,它能鼓励员工为提高工作绩效而奉献和激励。在组织内部实施企业社会责任被视为一种有效的激励工具,可提高产出、增强员工敬业度、减少缺勤和增加员工流动。研究人员认为,企业社会责任可以提高员工绩效,并强调中小企业管理者有必要将社会、环境和员工相关的企业社会责任项目纳入其业务战略,以提高整体绩效。
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引用次数: 0
Causal theories explaining the erosion in South African state and public services: a theoretical overview 解释南非国家和公共服务侵蚀的因果理论:理论综述
Pub Date : 2024-06-05 DOI: 10.36096/ijbes.v6i2.505
R. Hendrickse
The erosion of the South African state and its public services can be understood through various social, political and economic factors. These issues are complex and multifaceted, often intertwined and mutually reinforcing. Several theories and patterns can help explain the erosion of the state and public services in the country. The core objective of this paper is to elucidate the foregoing factors, using purposely selected theories as philosophical lenses through which to understand why service delivery dilemmas prevail, and why state institutions are eroding. This paper is located within a qualitative paradigm, in particular narrative reviews, where secondary sources of information was consulted. This paper makes a conceptual contribution to the notion of the erosion of South African public sector institutions in general, and the field of Public Administration in particular. The paper recognises that addressing the erosion of the South African state and public services requires comprehensive strategies and reforms, including tackling corruption, improving the education and healthcare systems, creating jobs, and addressing economic inequalities. It also necessitates strengthening institutions and promoting good governance to restore public trust and to ensure sustainable development.
南非国家及其公共服务的削弱可以通过各种社会、政治和经济因素来理解。这些问题错综复杂,涉及多个方面,往往相互交织,相辅相成。有几种理论和模式可以帮助解释南非国家及其公共服务受到侵蚀的原因。本文的核心目标是阐明上述因素,并将特意选取的理论作为哲学视角,通过这些理论来理解服务提供困境普遍存在的原因,以及国家机构受到侵蚀的原因。本文采用定性范式,特别是叙述性评论,并参考了二手资料来源。本文在概念上对南非公共部门机构受到侵蚀的概念,特别是公共行政领域做出了贡献。本文认识到,要解决南非国家和公共服务受到侵蚀的问题,需要采取全面的战略和改革,包括解决腐败问题、改善教育和医疗保健系统、创造就业机会以及解决经济不平等问题。此外,还必须加强机构建设,促进善治,以恢复公众信任,确保可持续发展。
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引用次数: 0
Effects of green policies on sustainability of local economies in Africa 绿色政策对非洲地方经济可持续性的影响
Pub Date : 2024-06-05 DOI: 10.36096/ijbes.v6i2.481
Masa Sylvester Motadi
This article conducts a thorough analysis of the potential impacts of environmentally friendly policies on the long-term viability of renewable energy and waste management policies on the economics of local regions within the African Continental Free Trade Area. The research examines how these policies intersect with the development of intra-African enterprise and local employment rates. The study employs a qualitative methodology, utilising an exploratory research design to investigate African economic performance metrics. It also uses qualitative data to gain a deeper understanding of the subtle implications of policies. The research evaluates the economic consequences of these policies in African contexts by utilising a range of secondary sources, such as governmental reports, peer-reviewed studies, and policy evaluations. Initial results indicate that although green policies have resulted in substantial environmental advantages, their influence on intra-African economies is intricate and diverse.  The report asserts that comprehending these dynamics is crucial for policymakers, practitioners, and researchers who have an interest in fostering sustainable development and inclusive economic growth in Africa. The study suggests the adoption of environmentally friendly policies that take into account the economic conditions inside Africa and aim to achieve a local economy that is both environmentally sustainable and inclusive.  
本文深入分析了环境友好型政策对可再生能源和废物管理政策的长期可行性的潜在影响,以及这些政策对非洲大陆自由贸易区内地方区域经济的潜在影响。研究探讨了这些政策如何与非洲内部企业的发展和当地就业率相互影响。本研究采用定性方法,利用探索性研究设计来调查非洲经济绩效指标。研究还利用定性数据深入了解政策的微妙影响。研究利用一系列二手资料,如政府报告、同行评审研究和政策评估,评估了这些政策在非洲背景下的经济后果。初步结果表明,尽管绿色政策带来了巨大的环境优势,但其对非洲内部经济的影响错综复杂、多种多样。 报告认为,对于有志于促进非洲可持续发展和包容性经济增长的决策者、从业人员和研究人员来说,理解这些动态变化至关重要。研究报告建议采取环境友好型政策,这些政策应考虑到非洲内部的经济条件,旨在实现环境可持续和包容性的地方经济。
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引用次数: 0
Why does job anxiety negatively impact employee creativity? an ego depletion theory perspective 为什么工作焦虑会对员工的创造力产生负面影响?
Pub Date : 2024-06-05 DOI: 10.36096/ijbes.v6i2.513
Chor-Sum Au-Yeung, Ren-Fang Chao
Job anxiety has long been seen as a major factor affecting employees' job performance. The reasons and processes by which affective commitment and work engagement impact employee creativity can be studied through the lens of ego depletion theory. In this study, we surveyed employees in a theme park and applied structural equation modeling to analyze the survey data. Our observations suggested that the decline in employee creativity due to job anxiety was possibly the result of low affective commitment and work engagement, with work engagement being a key mediating factor. The development of emotional ego depletion in service industry employees after experiencing job anxiety could explain our observations. Emotional depletion not only affects employees' work attitudes and emotional expressions but also reduces their motivation for creativity.
长期以来,工作焦虑一直被视为影响员工工作绩效的一个重要因素。情感承诺和工作投入对员工创造力产生影响的原因和过程可以从自我耗竭理论的角度进行研究。在本研究中,我们对一家主题公园的员工进行了调查,并运用结构方程模型对调查数据进行了分析。我们的观察结果表明,工作焦虑导致的员工创造力下降可能是情感承诺和工作投入度较低的结果,而工作投入度是一个关键的中介因素。服务业员工在经历工作焦虑后产生的情感自我耗竭可以解释我们的观察结果。情感耗竭不仅会影响员工的工作态度和情感表达,还会降低他们的创造动力。
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引用次数: 0
The relationship between profit sharing ratio and zakah performance ratio on return on assets 利润分享比率和天课绩效比率与资产回报率的关系
Pub Date : 2024-06-05 DOI: 10.36096/ijbes.v6i2.533
Zulhelmy M. Hatta, Dodi Okri, Firdaus A. Rahman, Tengku Hafis, Nurul Hidayah
The research aims to investigate and study the implementation of Sharia compliance and financial sustainability, especially at Bank Pembiayatan Rakyat Syariah (BPRS) or Sharia People's Financing Bank in Indonesia. For this reason, an empirical study is needed to determine the relationship between the Profit-Sharing Ratio and the Zakah Performance Ratio on Return on Assets in BPRS in Indonesia. The research method used is a quantitative approach using secondary data, and data analysis techniques using multiple regression. The research results show that partially the profit-sharing ratio has a significant effect on the return on assets of BPRS in Indonesia. On the other hand, the zakat performance ratio does not significantly influence the return on assets of BPRS in Indonesia. However, simultaneously or together the profit-sharing ratio and zakat profit ratio significantly affect the profitability of BPRS in Indonesia. Thus, the research is expected to provide a constructive contribution to the development of the world of science, for the government, for practitioners and others related to the implementation of Sharia compliance and financial sustainability of Sharia Financial Institutions in general, and of BPRS both globally and locally—Indonesia in particular. 
本研究旨在调查和研究伊斯兰教法的执行情况和财务可持续性,尤其是印度尼西亚的人民银行(BPRS)或伊斯兰人民融资银行。因此,有必要开展一项实证研究,以确定印尼伊斯兰人民融资银行的利润分享率和资产回报率天课绩效率之间的关系。采用的研究方法是使用二手数据的定量方法和使用多元回归的数据分析技术。研究结果表明,部分利润分享比率对印度尼西亚 BPRS 的资产回报率有显著影响。另一方面,天课绩效比率对印尼 BPRS 的资产回报率影响不大。然而,利润分享比率和天课利润比率同时或共同对印尼 BPRS 的盈利能力产生重大影响。因此,这项研究有望为世界科学发展、政府、从业人员以及与伊斯兰教金融机构(尤其是全球和印尼本地的伊斯兰教复兴银行)执行伊斯兰教法和财务可持续性相关的其他方面做出建设性贡献。
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引用次数: 0
The decision to use ShopeePay as a substitute for cash in the cashless era 在无现金时代使用 ShopeePay 取代现金的决定
Pub Date : 2024-06-05 DOI: 10.36096/ijbes.v6i2.534
M. Ariani, Melan Susanty Purnamasari, T. Abstrac
The aim of this study is to evaluate the convenience, promotion, and security factors associated with the use of Shopee Pay electronic currency by visitors in malls in the Central Jakarta region. The study sample comprises persons who frequent shopping malls in the Central Jakarta Region. This survey includes a group of 103 persons who use Shopee Pay electronic money in the mall area of Centra Jakarta. The sample selection was carried out using the method of incidental sampling. The data used in this study include primary data, especially questionnaires that were distributed to respondents. The study results suggest that the convenience and promotional activities have a positive influence on the decision to use Shopee Pay digital currency. This suggests that the choice to utilise electronic currency is impacted by factors such as convenience and promotional offers. Before proceeding, consumers will evaluate whether a system would streamline their activities, considering the wide array of attractive offers offered by the shopeepay site, as well as compelling marketing about available specials on the platform. Furthermore, security concerns negatively affect the willingness to use Shopee Pay as a digital payment option. This text explores the relationship between security and the choice to use electronic money. Before choosing the Electronic Money platform, customers must ensure that the funds saved in the electronic wallet will be protected and resistant to unauthorised access, therefore reducing the likelihood of unwanted events.
本研究旨在评估与雅加达中部地区购物中心游客使用 Shopee Pay 电子货币相关的便利性、推广性和安全性因素。研究样本包括经常光顾雅加达中部地区购物中心的人员。调查对象包括 103 名在雅加达中央区购物中心使用 Shopee Pay 电子货币的顾客。样本选择采用偶然抽样法。本研究使用的数据包括原始数据,特别是向受访者发放的调查问卷。研究结果表明,便利性和促销活动对使用 Shopee Pay 数字货币的决定有积极影响。这表明,使用电子货币的选择受到便利性和促销活动等因素的影响。在使用之前,消费者会考虑到shopeepay网站提供的一系列极具吸引力的优惠,以及平台上令人信服的促销活动,从而评估系统是否能简化他们的活动。此外,安全问题也会对使用 Shopee Pay 作为数字支付方式的意愿产生负面影响。本文探讨了安全性与选择使用电子货币之间的关系。在选择电子货币平台之前,客户必须确保保存在电子钱包中的资金将受到保护,并能防止未经授权的访问,从而降低发生意外事件的可能性。
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引用次数: 0
The analysis of dynamic supply chain capability and operational performance of food and beverage MSMEs in Sleman, Indonesia 印度尼西亚苏莱曼食品饮料中小微企业动态供应链能力和运营绩效分析
Pub Date : 2024-06-05 DOI: 10.36096/ijbes.v6i2.504
Yuli Liestyana, Tri Wahyuningsih, Atriken Natasha, Yekti Utami, H. Oetomo, Tugiyo Tugiyo
Dynamic capabilities in the supply chain play an essential role in improving an organization's operational performance. This research aims to see the influence of supply chain dynamic capabilities, including collaboration, integration, agility, and responsive capabilities, on the operational performance of food and beverage MSMEs in Sleman, Indonesia. The sample of this study is food and beverage MSMEs located in Sleman, Indonesia, which apply supply chain management capabilities such as collaboration, integration, agility, and responsive capabilities. The MSMEs must have been operated for more than three years, starting from 2019, so MSMEs already have a more robust supply chain network. Data from sixty food and beverage MSMEs was collected in 2024 using a set of questionnaires tested for validity using Pearson’s correlation and reliability using Cronbach’s Alpha. Data processing in this research uses SPSS 25 software with an analysis tool, namely multiple regression analysis. This analysis helps prove whether or not there is an influence between two or more independent variables on the dependent variable. The results of this research show that collaboration capabilities, integration capabilities, agility capabilities, and responsive capabilities partially have a significant positive effect on operational performance. Increasing collaboration capabilities between MSMEs and internal and external parties must be maintained to improve value from the MSMEs themselves. According to the hypothesis test results, the integration capability variable significantly influences the operational performance of MSMEs in Sleman, Indonesia. The agility capability variable significantly influences the operational performance of MSMEs in Sleman, Indonesia. The responsiveness significantly influences the operational performance of MSMEs in Sleman, Indonesia.
供应链中的动态能力对提高组织的运营绩效起着至关重要的作用。本研究旨在探讨供应链动态能力(包括协作能力、整合能力、敏捷能力和响应能力)对印尼苏莱曼食品饮料中小型企业运营绩效的影响。本研究的样本是位于印尼苏莱曼的食品饮料中小微企业,这些企业应用了供应链管理能力,如协作能力、整合能力、敏捷能力和响应能力。这些中小微企业必须从 2019 年开始运营三年以上,因此中小微企业已经拥有较为健全的供应链网络。本研究于 2024 年使用一套问卷收集了 60 家食品饮料中小微企业的数据,并使用皮尔逊相关性检验了数据的有效性,使用 Cronbach's Alpha 检验了数据的可靠性。本研究使用 SPSS 25 软件进行数据处理,并使用多元回归分析这一分析工具。该分析有助于证明两个或多个自变量是否对因变量产生影响。研究结果表明,协作能力、整合能力、敏捷能力和响应能力部分对运营绩效有显著的积极影响。要提高中小微企业自身的价值,必须坚持提高中小微企业与内外部各方的协作能力。根据假设检验结果,整合能力变量对印尼苏莱曼中小微企业的运营绩效有显著影响。敏捷能力变量对印尼斯勒曼中小微企业的运营绩效有重大影响。响应能力对印尼斯勒曼中小微企业的运营绩效有重大影响。
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引用次数: 0
State and non-state actors’ contribution to economic stability or instability of State-Owned Entities: a case study of South African Airways 国家和非国家行为者对国有实体经济稳定或不稳定的贡献:南非航空公司案例研究
Pub Date : 2024-03-23 DOI: 10.36096/ijbes.v6i1.479
Thabang Motswaledi
The state and non-state actors have always influenced the issues arising in society, particularly concerning state-owned entities (SOEs), economic stability, and instability. From having an influence within their national borders to the international scale, these actors are very pivotal agents that often seek to bring justice and better ordinary individuals' lives. Non-state actors such as multinational corporations and civil society organizations are some of those on the frontlines of fighting for economic emancipation, especially in less developed states. Yet, this is not always the case; in some instances, they can be noted as villains who would bring about the injustices themselves. Although their influence cuts across many sectors of society, the paper sought to discuss the contribution of these two actors, the state and the non-state actor, to the economic stability and/or instability of state-owned entities. From this premise, the paper adopted a qualitative method and case study approach for South African Airways (SAA) to understand the contribution of state and non-state entities to the financial stability or instability of SAA. Thus, the findings suggest that SOEs are affected by various direct and indirect interventions by both state and non-state actors, especially in their economic ambitions, which provide stability or instability in the entity. Hence, the paper concludes that the economic stability or instability of SOEs such as SAA is largely affected by the intervention of both state and non-state actors. 
国家和非国家行为体一直影响着社会中出现的各种问题,尤其是涉及国有企业、经济稳定和不稳定的问题。这些行为体在本国境内乃至国际范围内都具有影响力,是非常重要的推动者,他们往往寻求伸张正义,改善普通人的生活。多国公司和民间社会组织等非国家行为者站在争取经济解放的第一线,尤其是在欠发达国家。然而,情况并非总是如此;在某些情况下,它们会被视为自己造成不公正的恶棍。虽然他们的影响涉及社会的许多领域,但本文试图讨论国家和非国家行为者这两个行为者对国有实体经济稳定和/或不稳定的贡献。在此前提下,本文对南非航空公司(SAA)采用了定性方法和案例研究法,以了解国有实体和非国有实体对南非航空公司财务稳定或不稳定的贡献。因此,研究结果表明,国有企业受到国家和非国家行为者各种直接和间接干预的影响,特别是在其经济野心方面,这为实体提供了稳定性或不稳定性。因此,本文得出结论,SAA 等国有企业的经济稳定性或不稳定性在很大程度上受到国家和非国家行为者干预的影响。
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引用次数: 0
Exploring key drivers of tourism sustainability practices and their impact on sustainable competitive performance in the accommodation industry 探索旅游业可持续发展实践的主要驱动因素及其对住宿业可持续竞争绩效的影响
Pub Date : 2024-03-23 DOI: 10.36096/ijbes.v6i1.465
Md Farijul Islam
This study aims to explore key drivers of tourism sustainability practices and their impact on the sustainable competitive performance of the tourism accommodation industry. The study adopts an exploratory research design under qualitative research, using semi-structured interviewing of owners and managers of tourism accommodation firms using the TOE framework and RBV theory. The findings reveal that technological sustainability expertise, executive sustainability support, organizational resources and capability, service intermediary sustainability practices, collaborative innovation adoption capability, tourism sustainability regulatory policy, and sustainability practices perceived by residents are the key drivers of TSP. The outcomes also show that tourism sustainability practices have a positive impact on the SCP of accommodation firms. This study makes a theoretical contribution to the literature on tourism sustainability by exploring how TOE antecedents motivate firms to adopt sustainability practices as product innovation, which in turn enhance SCP. Also, this study provides strong backing for the premises of the TOE framework, and RBV theory offers valuable practical insights for managers and owners. This will aid in identifying the pivotal factors influencing TSP and SCP, enabling the implementation of innovative strategies to enhance firm competitiveness. Also, the research can help the government and policymakers formulate sustainable tourism policies to promote tourism innovations. The adoption of sustainable practices has been a focal point for both academic researchers and professionals in the tourism industry. However, there has been insufficient exploration of the TOE drivers that facilitate the integration of tourism sustainability within the context of TAFs in a developing country. Therefore, this study aims to fill this gap in knowledge.
本研究旨在探讨旅游业可持续发展实践的关键驱动因素及其对旅游住宿业可持续竞争绩效的影响。研究采用定性研究下的探索性研究设计,利用 TOE 框架和 RBV 理论对旅游住宿企业的业主和经理进行半结构式访谈。研究结果表明,技术可持续发展专业知识、执行可持续发展支持、组织资源和能力、服务中介可持续发展实践、协作创新采用能力、旅游可持续发展监管政策和居民感知的可持续发展实践是 TSP 的主要驱动因素。研究结果还表明,旅游业可持续发展实践对住宿企业的可持续发展伙伴关系具有积极影响。本研究通过探讨 TOE 前因如何激励企业采用可持续发展实践作为产品创新,进而增强 SCP,为旅游可持续发展方面的文献做出了理论贡献。此外,本研究还为 TOE 框架的前提提供了强有力的支持,而 RBV 理论则为管理者和业主提供了宝贵的实用见解。这将有助于确定影响 TSP 和 SCP 的关键因素,从而实施创新战略,提高企业竞争力。此外,这项研究还有助于政府和政策制定者制定可持续旅游政策,促进旅游业创新。采用可持续做法一直是旅游业学术研究人员和专业人士关注的焦点。然而,对于促进发展中国家旅游可持续发展的 "旅游经营者"(TOE)驱动因素,还没有进行充分的探讨。因此,本研究旨在填补这一知识空白。
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引用次数: 0
期刊
International Journal of Business Ecosystem & Strategy (2687-2293)
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