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Risk Management of Sugar Production Due to the Magnitude of Losses (Case Study of PT Perkebunan Nusantara X) 损失巨大的糖生产风险管理(以PT Perkebunan Nusantara X为例)
Pub Date : 2017-09-03 DOI: 10.17358/ijbe.3.3.153
A. Zainuddin, I. Setyawati, R. Wibowo
High sugar consumption cannot be fulfilled by domestic sugar production. The reason is that the performance and efficiency of the national sugar mills (PG) are still relatively low. Measurement of efficiency of sugar mills can be conducted by counting the sugar losses. This study aims to (1) to analyze the value of loss index and its implications on the efficiency of sugar mills;and (2) to assess the risk due to losses. Primary and Secondary data were used in this study containing annual data of sugar mills performance indicators in PTPN X such as Overall Recovery (OR), Boiling House Recovery (BHR), Mill Extraction (ME),the amount of bagasse, the amount of filter cake, and the amount if molasses at sugar cane factory (period of 2011-2015). The data were analyzed by evaluative descriptive analysis, index calculation, and risk assessment using Failure Mode and Effect Analysis (FMEA) method. The analysis shows that the losses produced by sugar mills in Indonesia are still quite high around 2.60–2.88%. This level of losses shows the performance of sugar mills is inefficient and causes financial losses in sugar mills. Production risk assessment due to losses shows a high level of risk. Therefore, sugar mills must have a program to reduce its level of losses to the minimum level (<2%). Meanwhile, sugar mills must have programs to utilize losses to be value-added co-products. Keywords: losses, FMEA, efficiency, performance, sugar industry
国内食糖生产无法满足高糖消费。原因是国内糖厂(PG)的性能和效率仍然相对较低。糖厂的效率可以通过计算糖的损失来衡量。本研究旨在(1)分析损失指数的价值及其对糖厂效率的影响;(2)评估损失风险。本研究使用的一次和二次数据包含PTPN X中糖厂绩效指标的年度数据,如总回收率(OR)、沸炉回收率(BHR)、磨提物(ME)、甘蔗渣量、滤饼量和糖蜜量(2011-2015年)。采用评价描述性分析、指标计算和失效模式与效应分析(FMEA)方法进行风险评估。分析显示,印尼糖厂的损失仍然相当高,约为2.60-2.88%。这种损失水平表明糖厂的效率低下,并导致糖厂的财务损失。由于损失造成的生产风险评估显示出较高的风险水平。因此,糖厂必须有一个计划,以减少其损失水平到最低水平(<2%)。与此同时,糖厂必须制定计划,将损失转化为增值的副产品。关键词:损失,FMEA,效率,性能,制糖业
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引用次数: 3
The Role of Partnership in Value Chain of Sweet Potato in Regency of West Java (Case Study of PT Galih Estetika Indonesia Partnership) 伙伴关系在西爪哇省甘薯价值链中的作用(以印尼PT Galih Estetika伙伴关系为例)
Pub Date : 2017-09-03 DOI: 10.17358/IJBE.3.3.165
Eva Farichatul Aeni, A. Rifin, N. Tinaprilla
The partnership between the farmers and PT Galih Estetika Indonesia as the exporter company in the field of sweet potato processing is expected to support the development of sweet potato agribusiness in Kuningan Regency and become one of the solutions for farmers’ problems. Termination of partnership contracts undertaken by the farmers will have an impact on the implementation of partnerships, company operations as well as the value chain. This study aims to analyze the pattern of partnership, degree of partnership, value chain structure, value chain governance, farmers’ income (partner and non-partner) and margin. The method of data processing and data analysis used the descriptive analysis qualitative and quantitative descriptive analysis. The results showed that the pattern of partnership that is formed is a centralized pattern with the degree value of partnership of 716 (madya pattern). The structure of the value chain by mapping the actors and their activities result in relationships and coordination between the parties. Farmers with companies belong to the modular type in VCG. Economic benefits indicate that net income of partner farmers is Rp22,157,828/Ha, while non-partner farmers obtain Rp12,306,789/Ha and the smallest margin is obtained by the coordinator. The analysis shows that farmers' incomes are larger, but partnership planning has not been ideal. Therefore, the roles of farmers, companies and related agencies are required in the running of the ideal sweet potato partnership program. Keywords: sweet potato partnership, partnership pattern, value chain, value chain governance, revenue
农民与甘薯加工出口公司PT Galih Estetika Indonesia之间的合作伙伴关系有望支持库宁安县甘薯农业综合企业的发展,并成为农民问题的解决方案之一。农民承担的合伙合同的终止将对合伙关系的实施、公司运营以及价值链产生影响。本研究旨在分析合作模式、合作程度、价值链结构、价值链治理、农民收入(合作伙伴和非合作伙伴)和利润。数据处理和数据分析的方法采用了定性描述性分析和定量描述性分析。结果表明:形成的合伙模式为集中式模式,合伙度值为716 (madya模式)。通过映射参与者及其活动的价值链结构导致各方之间的关系和协调。农民与公司在VCG中属于模块化类型。经济效益表明,合作农户的净收入为Rp22,157,828/Ha,非合作农户的净收入为Rp12,306,789/Ha,协调者获得的利润最小。分析表明,农民收入增加,但合作伙伴计划并不理想。因此,在理想的红薯伙伴计划的运行中,需要农民、公司和相关机构的作用。关键词:红薯伙伴关系,伙伴关系模式,价值链,价值链治理,收益
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引用次数: 1
HOW INNOVATION ENCOURAGES SELF EFFICACY TO SUPPORT BUSINESS START UP SUCCESS 创新如何鼓励自我效能感以支持创业成功
Pub Date : 2017-07-11 DOI: 10.17358/ijbe.3.2.121
S. B. Sitepu
A business start up is identical to a new business run by an entrepeneur to gain profit. The research is to analyze the function of the entrepreneurship training given by Universitas Ciputra Surabaya to the villagers in Desa Mojowarno.  The objectives of the research are: 1) to learn the proper innovation technique to increase the self efficacy of the entrepreneur/participant, 2) to understand the impact of the increased self-efficacy towards the business continuity managed by the entrepreneur/participant. The research method used is qualitative descriptive analysis with the subject of the research are entrepreneurs (ten training participants) who managed banana trunk chips in Mojowarno. The validation technique used in this research is triangulation data method with participative observation, in depth interview and documentation (photo and video of the participants’ capability). The result of the research: 1) Innovation realization (5+1 concept) succeeded in increasing the self efficacy of the participants (ten training participants); 2) The self-efficacy increase provides a positive impact (business increase) so that the entrepreneur has an additional income. It is suggested that the entrepreneur must keep on innovating innovated to increase their self-efficacy so that the business can improve the continuity. Keywords: descriptive qualitative, innovation, self-efficacy, business entrepreneur start up, training ABSTRAK Start-up bisnis identik dengan usaha baru yang dijalankan oleh seorang entrepreneur untuk mendapatkan keuntungan. Penelitian ini menganalisis peran pelatihan kewirausahaan yang diberikan Universitas Ciputra Surabaya kepada masyarakat Desa Mojowarno. Tujuan penelitian ini terdiri dari: 1) mengetahui teknik yang tepat untuk berinovasi guna meningkatkan self-efficacy dari entrepreneur/peseta yang mengikuti pelatihan, 2) Mengetahui dampak dari peningkatan self-efficacy terhadap keberlangsungan bisnis yang dijalankan oleh entrepreneur/peserta pelatihan kewirausahaan. Metode penelitian menggunakan analisis kualitatif deskriptif dengan subjek penelitian adalah entrepreneur(sepuluh orang peserta pelatihan kewirausahaan) yang menjalankan bisnis keripik bonggol pisang di Mojowarno. Teknik validasi dalam penelitian menggunakan metode triangglasi data dengan observasi parisipatif, wawancara mendalam, dan dokumentasi (foto dan video kemampuan peserta). Hasil penelitian: 1) Realisasi inovasi(konsep 5+1) berhasil mendorong peningkatan self-efficacy dari entrepreneur(sepuluh peserta pelatihan), 2) Peningkatan self-eficacy memberikan dampak positif(peningkatan bisnis) sehingga entrepreneur(peserta pelatihan) sudah memiliki pendapatan tambahan. Saran bagi entrepreneur harus terus berinovasi untuk peningkatan self-efficacy sehingga peningkatan bisnis terus berlangsung. Kata kunci: kualitatif deskriptif, inovasi, self-efficacy, start-up bisnis,entrepreneur, pelatihan
创业就是创业者为了获取利润而经营的新企业。本研究旨在分析泗水大学对Desa Mojowarno村村民创业培训的作用。本研究的目的是:1)学习适当的创新技术,以提高企业家/参与者的自我效能感;2)了解自我效能感的提高对企业家/参与者管理的业务连续性的影响。本研究采用定性描述性分析方法,研究对象为Mojowarno经营香蕉干薯片的企业家(10名培训参与者)。本研究采用的验证技术为三角数据法,采用参与式观察、深度访谈和文献(参与者能力的照片和视频)。研究结果表明:1)创新实现(5+1概念)成功提高了参与者(10名培训参与者)的自我效能感;2)自我效能感的提高提供了一个积极的影响(业务增加),使企业家有额外的收入。建议企业家必须不断创新,不断创新,提高自我效能感,使企业提高延续性。关键词:描述性定性、创新、自我效能感、企业家创业、培训泗水大学学报(自然科学版),江苏大学学报(自然科学版)。1) mengetahui teknik yang tepat untuk berinovasi guna meningkatkan自我效能感dari企业家/peseta yang mengikuti pelatihan; 2) mengetahui dampak dari peningkatan自我效能感terhadap keberlangsungan bisnis yang dijalankan oleh企业家/peserta pelatihan kewirahan。方法penelitian menggunakan分析定性描述邓登主题penelitian adalah企业家(sepuluh orang peserta pelatihan kewirusahaan) yang menjalankan bisis keripik bonggol pisang di Mojowarno。北京气象台,北京气象台,北京气象台,北京气象台,北京气象台,北京气象台,北京气象台,北京气象台,北京气象台。Hasil penelitian: 1) Realisasi inovasi(konsep 5+1) berhasil mendorong peningkatan self-efficacy dari entrepreneur(sepuluh peserta pelatihan), 2) peningkatan self-efficacy memberikan dampak positif(peningkatan bisnis) sehinga entrepreneur(peserta pelatihan) sudah memiliki pendapatan tambahan。Saran bagi企业家harus terus berininovasi自我效能感,自我效能感,自我效能感,自我效能感。Kata kunci:素质、创新、自我效能、创业精神、企业家、人才
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引用次数: 5
THE EFFECT OF WORKING CAPITAL ON THE PROFITABILITY OF PALM OIL PLANTATION COMPANIES 营运资金对棕榈油种植公司盈利能力的影响
Pub Date : 2017-05-13 DOI: 10.17358/ijbe.3.2.111
Tania Prafitri, Dwi Rachmina, T. Maulana
Management decisions related to working capital are based on the management of short-term assets and liabilities, aiming to ensure that the company is able to maintain the operations and have sufficient cash flows to finance short-term debt maturities and operational costs, as well as to improve the profitability of the company. The objective of this study is to examine the effect of working capital management on company profitability. Working capital is considered to be an important issue in financial management and have an effect on liquidity as well as on the company profitability. In addition, optimized working capital management contributes greatly to the achievement of company objectives. The secondary data were taken from the annual reports of 6 oil palm plantation companies registered in the Indonesia Stock Exchange (IDX) during the year 2009-2015. Profitability as a dependent variable was measured by return on investment (ROI). Cash conversion cycle (CCC), current ratio (CR), financial debt ratio (FDR), and fixed financial asset ratio (FFAR) are independent variables. The analytical model used in this study was panel regression by using Fixed Effect Model. The results showed that there is a negative effect of working capital on profitability. Profitability will increase as cash cycle conversion cycle decreases. This is because companies with short cash conversion cycle are able to collect the cash needed for the company's day-to-day operations. Keywords: working capital, cash conversion cycle, current ratio, debt ratio, fixed assets ratio. profitability ABSTRAK Keputusan manajemen yang berkaitan dengan modal kerja didasari oleh cara pengelolaan antara aset dan kewajiban jangka pendek, hal ini bertujuan untuk memastikan bahwa perusahaan mampu untuk melanjutkan kegiatan operasional dan memiliki arus kas yang cukup untuk membiayai hutang jangka pendek yang jatuh tempo dan biaya kegiatan operasional, serta untuk meningkatkan profitabilitas perusahaan. Tujuan dari makalah ini adalah menganalisis pengaruh manajemen modal kerja terhadap profitabilitas perusahaan. Modal kerja dianggap sebagai masalah yang penting dalam manajemen keuangan dan memiliki efek pada likuiditas serta pada profitabilitas perusahaan. Selain itu, manajemen modal kerja yang optimal memberikan kontribusi yang besar dalam pencapaian tujuan perusahaan. Penulis menggunakan data sekunder yang bersumber dari laporan tahunan 6 perusahaan perkebunan kelapa sawit  yang terdaftar di Bursa Efek Indonesia (BEI) selama tahun 2009–2015. Profitabilitas sebagai variabel dependen diukur dengan return on investment (ROI).Cash conversion cycle (CCC), current ratio (CR), financial debt ratio (FDR), dan fixed financial asset ratio (FFAR) merupakan variabel independen. Model analisis yang digunakan adalah model regresi panel menggunakan Fixed Effect Model. Hasil penelitian menunjukkan bahwa ada pengaruh negatif dari modal kerja terhadap profitabilitas. Profitabilitas akan bertambah saat waktu s
与营运资金相关的管理决策是基于对短期资产和负债的管理,旨在确保公司能够维持经营,并有足够的现金流来支付短期债务到期和运营成本,并提高公司的盈利能力。本研究的目的是检验营运资金管理对公司盈利能力的影响。营运资金被认为是财务管理中的一个重要问题,对公司的流动性和盈利能力都有影响。此外,优化的营运资金管理有助于公司目标的实现。二级数据来自2009-2015年在印度尼西亚证券交易所(IDX)注册的6家油棕种植公司的年度报告。盈利能力作为因变量,通过投资回报率(ROI)来衡量。现金转换周期(CCC)、流动比率(CR)、金融负债率(FDR)、固定金融资产比率(FFAR)为自变量。本研究采用的分析模型为固定效应模型的面板回归。结果表明,营运资金对盈利能力存在负向影响。盈利能力将随着现金周期转换周期的缩短而增加。这是因为现金周转周期短的公司能够收集到公司日常运营所需的现金。关键词:营运资金,现金转换周期,流动比率,负债率,固定资产比率。【摘要】Keputusan management yang berkaitan dengan modal kerja didasari oleh cara pengelolaan antara资产dankewajiban jangka pendek, hailini bertujuan untuk memastikan bahwa perushaan mampu untuk melanjutkan kegiatan运营dan memoriliki arus yang cuup untuk membiayai hutang jangka pendek yang juth tempo dan biaya kegiatan运营,serta untuk meningkatan盈利能力haushaan。Tujuan dari makalah ini adalah menganalis pengaruh管理模式kerja, hadap profit is perusahaan。模态kerja dianggap sebagai masalah yang penting dalam management keangan dan memiliki efek paas likididas serta paas profabilabilit perushaan。管理模态kerja yang最优成员,kontribusi yang besar dalam, tujuan perushaan。Penulis menggunakan数据检索,根据yang bersumer dari laporan ta湖南6 perusahaan perkebunan kelapa sawwit yang terdattar di Bursa Efek Indonesia (BEI) selama tahun 2009-2015。盈利能力是与投资回报率(ROI)相关的变量。现金转换周期(CCC)、流动比率(CR)、金融负债率(FDR)和固定金融资产比率(FFAR)是独立的变量。模型分析杨迪古纳坎adalah模型回归面板孟古纳坎固定效应模型。Hasil penelitian menunjukkan bahwa ada pengaruh negative - dari modal kerja terhaha盈利性。盈利能力是一项重要的业务。我的意思是,我的意思是,我的意思是,我的意思是,我的意思是,我的意思是,我的意思是,我的意思是我的意思。Kata kunci:模态kerja, siklus konversi kas, rasio lancar, rasio hutang, rasio aktiva tetap盈利能力
{"title":"THE EFFECT OF WORKING CAPITAL ON THE PROFITABILITY OF PALM OIL PLANTATION COMPANIES","authors":"Tania Prafitri, Dwi Rachmina, T. Maulana","doi":"10.17358/ijbe.3.2.111","DOIUrl":"https://doi.org/10.17358/ijbe.3.2.111","url":null,"abstract":"Management decisions related to working capital are based on the management of short-term assets and liabilities, aiming to ensure that the company is able to maintain the operations and have sufficient cash flows to finance short-term debt maturities and operational costs, as well as to improve the profitability of the company. The objective of this study is to examine the effect of working capital management on company profitability. Working capital is considered to be an important issue in financial management and have an effect on liquidity as well as on the company profitability. In addition, optimized working capital management contributes greatly to the achievement of company objectives. The secondary data were taken from the annual reports of 6 oil palm plantation companies registered in the Indonesia Stock Exchange (IDX) during the year 2009-2015. Profitability as a dependent variable was measured by return on investment (ROI). Cash conversion cycle (CCC), current ratio (CR), financial debt ratio (FDR), and fixed financial asset ratio (FFAR) are independent variables. The analytical model used in this study was panel regression by using Fixed Effect Model. The results showed that there is a negative effect of working capital on profitability. Profitability will increase as cash cycle conversion cycle decreases. This is because companies with short cash conversion cycle are able to collect the cash needed for the company's day-to-day operations. Keywords: working capital, cash conversion cycle, current ratio, debt ratio, fixed assets ratio. profitability ABSTRAK Keputusan manajemen yang berkaitan dengan modal kerja didasari oleh cara pengelolaan antara aset dan kewajiban jangka pendek, hal ini bertujuan untuk memastikan bahwa perusahaan mampu untuk melanjutkan kegiatan operasional dan memiliki arus kas yang cukup untuk membiayai hutang jangka pendek yang jatuh tempo dan biaya kegiatan operasional, serta untuk meningkatkan profitabilitas perusahaan. Tujuan dari makalah ini adalah menganalisis pengaruh manajemen modal kerja terhadap profitabilitas perusahaan. Modal kerja dianggap sebagai masalah yang penting dalam manajemen keuangan dan memiliki efek pada likuiditas serta pada profitabilitas perusahaan. Selain itu, manajemen modal kerja yang optimal memberikan kontribusi yang besar dalam pencapaian tujuan perusahaan. Penulis menggunakan data sekunder yang bersumber dari laporan tahunan 6 perusahaan perkebunan kelapa sawit  yang terdaftar di Bursa Efek Indonesia (BEI) selama tahun 2009–2015. Profitabilitas sebagai variabel dependen diukur dengan return on investment (ROI).Cash conversion cycle (CCC), current ratio (CR), financial debt ratio (FDR), dan fixed financial asset ratio (FFAR) merupakan variabel independen. Model analisis yang digunakan adalah model regresi panel menggunakan Fixed Effect Model. Hasil penelitian menunjukkan bahwa ada pengaruh negatif dari modal kerja terhadap profitabilitas. Profitabilitas akan bertambah saat waktu s","PeriodicalId":15119,"journal":{"name":"Journal of Business and Entrepreneurship","volume":"1 1","pages":"111-111"},"PeriodicalIF":0.0,"publicationDate":"2017-05-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90718132","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 7
DESIGNING STRATEGIES FOR IMPROVING TOTAL QUALITY MANAGEMENT IN MANUFACTURING INDUSTRIES 改进制造业全面质量管理的策略设计
Pub Date : 2017-05-11 DOI: 10.17358/IJBE.3.2.131
A. N. Ubay, Marimin Marimin, Y. Arkeman
This research was aimed at designing strategies for improving total quality management at CV XYZ and PT HIJ. The research locations were selected intentionally with the consideration that the company is a middle class company that started to apply a study in line with the research topic. The experts were chosen using an approach method. This research used a descriptive approach and quantitative analysis through questionnaires using purposive sampling. The stages began with data processing, i.e. testing the questionnaire quality through validity and reliability tests, making a causality diagram, evaluating the implementation levels of each company by giving evaluation scales based on the existing condition, making House of Quality (HOQ) using QFD methods, and then analyzing the problem solutions produced from the QFD methods with 5W + IH analysis, and finally determining the improvement priorities using Fuzzy AHP methods. The results were the strategies for improving total quality management /TQM of CV XYZ, namely the factor that plays the most important role was improving the quality management performance. The actor that has the competence to carry out the TQM improvement is the director. The prioritized goal to be achieved is a commitment to improve the quality of goods and services.  The prioritized strategy used in improving TQM is carrying out SOP consistently. Keywords: strategies, improvement, TQM, manufacturing company, fuzzy AHP ABSTRAK Penelitian ini bertujuan merancang strategi peningkatan manajemen mutu terpadu pada CV XYZ dan PT HIJ. Pemilihan lokasi penelitian dilakukan secara sengaja dengan pertimbangan bahwa perusahaan tersebut merupakan perusahaan kelas menengah yang mulai menerapkan kajian sesuai dengan topik penelitian. Penentuan pakar dilakukan dengan metode pendekatan secara sengaja. Adapun penelitian ini menggunakan pendekatan deskriptif dan analisa kuantitatif dengan menyebarkan kuesioner secara sengaja (purposive sampling), dengan tahapan pengolahan data yaitu menguji mutu kuesioner melalui uji validitas dan reliabilitas, kemudian menyusun diagram sebab-akibat, menilai tingkat implementasi dari masing-masing perusahaan dengan memberikan skala penilaian berdasarkan kondisi yang ada, menyusun House of Quality (HOQ) dengan menggunakan metode QFD, kemudian analisa penyelesian masalah yang dihasilkan dari penyusunan QFD menggunakan analisa 5W + 1H dan setelah itu menentukan prioritas perbaikan dengan menggunakan metode Fuzzy AHP. Hasil dari penelitian ini yaitu strategi peningkatan manajemen mutu terpadu/TQM di perusahaan CV XYZ dirumuskan sebagai berikut. Faktor yang paling berperan adalah peningkatan kinerja manajemen mutu. Kemudian aktor yang memiliki kompentensi dalam menjalankan peran peningkatan TQM adalah direktur. Kemudian tujuan yang priortitas harus dicapai adalah komitmen meningkatkan kualitas barang & jasa. Kemudian untuk strategi prioritas yang digunakan dalam peningkatan TQM adalah melaksanakan SOP dengan konsiste
本研究旨在设计策略,以改善CV XYZ和PT HIJ的全面质量管理。考虑到该公司是一家中产阶级公司,并开始应用与研究主题相符的研究,因此有意选择了研究地点。采用接近法选择专家。本研究采用描述性方法和定量分析,通过有目的抽样的问卷调查。各阶段从数据处理开始,即通过效度和信度检验对问卷质量进行检验,绘制因果关系图,根据现有情况给出评价尺度,评价各公司的实施水平,利用QFD方法制作质量屋(House of quality, HOQ),然后利用5W + IH分析法对QFD方法产生的问题解决方案进行分析,最后利用模糊层次分析法确定改进重点。结果得出了cvz公司全面质量管理/TQM的改进策略,即提高质量管理绩效是最重要的因素。主管是有能力实施TQM改进的执行者。要实现的优先目标是承诺提高商品和服务的质量。改进TQM的优先策略是始终如一地执行SOP。关键词:战略,改进,TQM,制造企业,模糊层次分析法这句话的意思是:“我爱你,我爱你,我爱你,我爱你,我爱你。”我的意思是,我的意思是我的意思是我的意思是我的意思。有目的抽样,有目的抽样,有目的地抽样,有目的地抽样,有目的地抽样,有目的地抽样,有目的地抽样,有目的地抽样,有目的地抽样,有目的地抽样,有目的地抽样,有目的地抽样,有目的地抽样,有目的地抽样,有目的地抽样,有目的地抽样,有目的地抽样,有目的地抽样,有目的地抽样,有目的地抽样。模糊层次分析法(Fuzzy AHP)。Hasil - dari penelitian ini yititstrategy peningkatan management mutu terpadu/TQM di perushaan CV XYZ dirumuskan sebagai berikut。杨振宁:杨振宁,杨振宁,杨振宁,杨振宁,杨振宁。Kemudian aktor yang memiliki kompentensi dalam menjalankan peran peningkatan TQM dalah主任。Kemudian tujuan yang优先考虑的问题是:农业、农业、农业、农业、农业和农业。Kemudian untuk战略优先事项yang digunakan dalam peningkatan TQM adalah melaksanakan SOP denengan consistent。企业战略,企业战略,全面质量管理,企业战略,模糊层次分析法
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引用次数: 1
AN ANALYSIS ON CUSTOMER SATISFACTION, TRUST AND LOYALTY TOWARD ONLINE SHOP (A CASE STUDY OF TOKOPEDIA.COM) 顾客对网上商店的满意度、信任与忠诚度分析(以tokopedia.com为例)
Pub Date : 2017-05-11 DOI: 10.17358/IJBE.3.2.102
Ayudya Dhiranty, B. Suharjo, G. Suprayitno
In reference to the results of national research conducted by the Association of Internet Service Providers Indonesia (APJII) in cooperation with PusKaKom UI, the number of internet users (88.1 million) and its penetration (34.9%) in Indonesia has gradually increased. Also, the research identifies the issues of satisfaction, trust and loyalty in online shopping. The presence of actors in e-commerce business benefits the customers to personally choose the site to shop. The strategies to keep customer satisfaction trust and loyalty on one site challenge the actors in the business. In this regard, this paper examines customer satisfaction, trust and loyalty in online shopping in reference to the Quality User Interface (UIQ), Information Quality (IQ), Perceived Security Risk (PSR) and Perceived Privacy (PP) variables with case studies On Tokopedia.com. The study was conducted with 211 respondents by using self-administrated questionnaires in Survey Monkey platform in Jakarta and Bogor. The data were analyzed by using Structural Equation Modeling (SEM). Thus, the results show that the variables of UIQ, IQ, PSR and PP have an influence on satisfaction and trust. The variable of satisfaction has an influence on trust. However, these variables have no direct influence on loyalty. Keywords: e-commerce, satisfaction, trust, loyalty, SEM ABSTRAK Hasil riset nasional yang dilakukan oleh Asosiasi Penyelenggara Jasa Internet Indonesia (APJII) bekerjasama dengan PusKaKom UI, pengguna internet Indonesia (88.1 juta) dan penetrasinya (34.9%) mengalami peningkatan. Namun, dari riset juga ditemukan bahwa adanya isu-isu kepuasan, kepercayaan dan loyalitas dalam berebelanja online. Adanya banyak pelaku dalam bisnis ecommerce membuat konsumen memiliki keuntungan untuk memilih situs yang menjadi tempat berbelanja. Bagaimana membuat konsumen terpuaskan dan percaya sampai dengan setia pada satu situs menjadi tantangan para pelaku bisnis. Sehubungan dengan hal tersebut, tulisan ini akan meneliti kepuasan, kepercayaan dan loyalitas konsumen dalam berbelanja online yang ditnjau dari variabel User Interface Qualiy (UIQ), Information Quality (IQ), Perceived Security Risk (PSR) dan Perceived Privacy (PP) dengan studi kasus pada Tokopedia.com. Penelitian dilakukan dengan 211 responden menggunakan self-administrated questionnaire dengan platform SurveyMonkey di Jakarta dan Bogor. Analisis data menggunakan Sturctural Equation Modeling (SEM). Hasil menunjukan bahwa variabel UIQ, IQ, PSR dan PP mempunyai pengaruh terhadap kepuasan dan kepercayaan. Variabel kepuasan mempunyai pengaruh terhadap kepercayaan. Namun variable tersebut tidak berpengaruh langsung kepada loyalitas. Kata kunci: ecommerce, kepuasan, kepercayaan, loyalitas, SEM
根据印度尼西亚互联网服务提供商协会(APJII)与PusKaKom UI合作进行的全国研究结果,印度尼西亚的互联网用户数量(8810万)及其渗透率(34.9%)逐渐增加。此外,该研究还确定了网上购物中的满意度、信任和忠诚度问题。电子商务中行为主体的存在有利于消费者自主选择购物网站。在一个站点上保持客户满意度、信任和忠诚度的策略对业务中的参与者提出了挑战。在这方面,本文考察了客户满意度,信任和忠诚在网上购物参考质量用户界面(UIQ),信息质量(IQ),感知安全风险(PSR)和感知隐私(PP)变量与Tokopedia.com的案例研究。该研究在雅加达和茂物的Survey Monkey平台上使用自填问卷对211名受访者进行了调查。采用结构方程模型(SEM)对数据进行分析。由此可见,UIQ、IQ、PSR和PP这四个变量对满意度和信任都有影响。满意度变量对信任有影响。然而,这些变量对忠诚度没有直接影响。摘要Hasil riset national yang dilakukan oleh Asosiasi Penyelenggara Jasa Internet Indonesia (APJII) bekerjasama dengan PusKaKom UI, pengguna Internet Indonesia (88.1 juta) dan penetrasinya (34.9%) mengalami peningkatan。Namun, dari riset juga ditemukan bahwa adanya isu-isu kepuasan, keperayaan danloyalitas dalam berebelanja online。Adanya banyak pelaku dalam bisnis电子商务成员konsumen memiliki keuntungan untuk memilius yang menjadi tempat berbelanja。Bagaimana成员konsumen terpuaskan dan peraya sampai dengan setia pada satu situs menjadi tantangan para pelaku bisnis。“用户界面质量”(UIQ)、“信息质量”(IQ)、“感知安全风险”(PSR)和“感知隐私”(PP)等变量的研究”[j] .北京科技大学学报(自然科学版)。Penelitian dilakakan dunan 211名受访者在dunan平台SurveyMonkey di Jakarta dan Bogor进行了问卷调查。孟古那坎结构方程建模(SEM)。Hasil menunjukan bahwa变量UIQ, IQ, PSR dan PP mempunyai pengaruh terhadap kepuasan dan kepercayaan。变量kepuasan mempunyai pengaruh terhadap kepercayan。Namun变量tersebut tidak berpengaruh langsung kepaada loyitas。Kata kunci:电子商务,网上购物,网上购物,忠诚,电子商务
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引用次数: 21
ENTREPRENEURIAL COMPETENCY AS DETERMINANT FOR SUCCESS OF FEMALE ENTREPRENEURS IN NIGERIA 企业家能力是尼日利亚女性企业家成功的决定因素
Pub Date : 2017-05-11 DOI: 10.17358/IJBE.3.2.143
M. Kabir, H. Ibrahim, Khairul Anuar Mohammad Shah
This study aimed at examining the direct relationship between entrepreneurial competency and firm performance of female Entrepreneurs in Nigeria. The data were collected from respondents via the use of questionnaires, and were analysed using SPSS and Smart PLS 3.0. Evidence put forward indicated that for female Entrepreneurs in Nigeria to succeed in running their businesses effectively and efficiently, they need to equip themselves with necessary competencies. The findings revealed that strategy, opportunity and organizing competencies have positive direct relationship with firm performance. Keywords: competency, entrepreneur, firm performance, Nigeria, PLS ABSTRAK Penelitian ini bertujuan menguji hubungan langsung antara kompetensi kewirausahaan dan kinerja pengusaha wanita di Nigeria. Data dikumpulkan dari responden melalui penggunaan kuesioner, dan dianalisis dengan menggunakan SPSS dan Smart PLS 3.0. Bukti yang diajukan menunjukkan bahwa agar pengusaha wanita di Nigeria berhasil menjalankan bisnis mereka secara efektif dan efisien, mereka perlu melengkapi diri dengan kompetensi yang diperlukan. Temuan tersebut mengungkapkan bahwa strategi, peluang dan kompetensi pengorganisasian memiliki hubungan langsung yang positif dengan kinerja perusahaan. Kata kunci: kompetensi, pengusaha, kinerja perusahaan, Nigeria, PLS
本研究旨在考察尼日利亚女企业家的创业能力与公司绩效之间的直接关系。通过问卷调查收集调查对象的数据,并使用SPSS和Smart PLS 3.0进行分析。提出的证据表明,尼日利亚的女性企业家要想成功有效地经营企业,就需要掌握必要的能力。研究发现,战略、机会和组织能力对企业绩效有直接的正向影响。关键词:胜任力,企业家,企业绩效,尼日利亚,PLS摘要:Penelitian ini bertujuan menguji hubungan langsung antara kompetensi kewirausahaan和kinerja penusaha wanita di尼日利亚。数据的统计分析,数据的统计分析,数据的统计分析,数据的统计分析,数据的统计分析。Bukti yang diajukan menunjukkan bahwa agar pengusaha wanita di Nigeria berhasil menajalankan bisis mereka secara ekktif dan efisien, mereka perlu melengkapi diri dengan dipetensi yang diperlukan。中国的发展战略,中国的发展战略,中国的发展战略,中国的发展战略,中国的发展战略,中国的发展战略,中国的发展战略,中国的发展战略。Kata kunci: kompetensi, pengusaha, kinerja perusahaan,尼日利亚,PLS
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引用次数: 17
FACTORS INFLUENCING THE LEARNING SUCCESS OF MASTER STUDENTS AT IPB BUSINESS SCHOOL (SB-IPB) 影响ipb商学院硕士生学习成功的因素
Pub Date : 2017-05-11 DOI: 10.17358/IJBE.3.2.90
Maya Wulan Arini, D. Priyarsono, R. Hasbullah
Business School of IPB (SB-IPB) has a low level of completing of study for its master program students on-time. Based on the report of SB-IPB 2015, only 0.8% of students graduating in 2014/2015 successfully completed their study in the normal time of thesis writing. This study aims to identify what factors cause the students unable to complete their thesis on time, thus affecting their learning success. The primary data in this study came from interviews to the students of year 2011/2012, while the secondary data were obtained from the academic section of SB-IPB. Determination of the number of samples was done using slovin formula obtaining 80 students as the respondents. The data analysis method used was SEM with PLS method. The results of the research indicate that the indicator that has a dominant role on the student characteristics is employment status while the dominant role indicators on the process of thesis writing are the suitability of area of interest and the administrative process. The value of the characteristics of students significantly affecting the process of their thesis writing is-0.283, and this indicates that students who are full time workers have a number of constraints in their thesis writing process. Likewise, the process of the thesis writing has a significant influence on the success of the study i.e. 0.346, and it means that the easier the process of thesis writing, the greater the success of their study. The academic division is expected to be more active in controlling the students who are in the process of writing their thesis, especially for the class whose students work full time so that it can well support the learning success of the students. Keywords: business school, master program, success of the study, PLS, SEM ABSTRAK Mahasiswa program magister di sekolah bisnis IPB (SB-IPB) memiliki tingkat ketepatan penyelesaian studi yang masih rendah. Berdasarkan laporan SB IPB 2015, hanya 0.8% mahasiswa yang lulus tahun 2014/2015 berhasil menyelesaikan studi dalam waktu normal penyusunan tesis. Penelitian ini bertujuan untuk mengidentifikasi faktor-faktor apa saja yang menyebabkan mahasiswa terlambat menyelesaikan tesis yang berdampak pada keberhasilan studi. Data primer dalam penelitian ini bersumber dari wawancara kepada mahasiswa tahun angkatan 2011/2012, sedangkan data sekunder bersumber dari bagian akademik SB-IPB. Penentuan jumlah sampel menggunakan rumus slovin diperoleh 80 mahasiswa sebagai responden. Metode analisis data yang digunakan, yaitu SEM dengan metode PLS. Hasil penelitian menunjukkan bahwa Indikator yang berperan dominan terhadap karakteristik mahasiswa yaitu status pekerjaan, sedangkan indikator yang berperan dominan terhadap proses penyusunan tesis yaitu kesesuaian bidang minat dan proses administrasi. Karakteristik mahasiswa signifikan memengaruhi proses penyusunan tesis sebesar -0.283. Artinya, mahasiswa yang aktif bekerja akan menghambat proses penyusunan tesisnya. Demikian juga proses penyusuna
IPB商学院(SB-IPB)的硕士项目学生按时完成学业的水平较低。根据SB-IPB 2015年的报告,在2014/2015年毕业的学生中,只有0.8%的学生在正常的论文写作时间内完成了学业。本研究旨在找出是什么因素导致学生不能按时完成论文,从而影响他们的学习成功。本研究的主要数据来自于对2011/2012年级学生的访谈,次要数据来自于SB-IPB的学术部分。样本数量的确定采用slovin公式,选取80名学生作为调查对象。数据分析方法为扫描电镜加PLS法。研究结果表明,对学生特征起主导作用的指标是就业状况,而对论文写作过程起主导作用的指标是兴趣领域的适宜性和管理过程。学生的特征显著影响其论文写作过程的值为is-0.283,这表明全职工作的学生在论文写作过程中存在一些制约因素。同样的,论文写作的过程对学习的成功有显著的影响,为0.346,这意味着论文写作的过程越容易,他们的学习就越成功。学术部门应该更积极地控制那些正在写论文的学生,特别是那些全职学生的班级,这样才能很好地支持学生的学习成功。关键词:商学院,硕士项目,学习成功,PLS, SEM摘要:Mahasiswa项目管理人员di sekolah bisnis IPB (SB-IPB) memoriliki tingkat ketepatan penyelesian study yang masih rendah。Berdasarkan laporan SB IPB 2015,汉雅0.8% mahasiswa yang lulus tahun 2014/2015 berhasil menyelesaikan研究dalam waktu正常的pensuan分析。Penelitian ini bertujuan untuk mengididentifikasi factor - factor for apa saja yang menyebabkan mahasiswa terlambat menyeesaikan论文yang berdampak pada keberhasilan研究。数据入门手册dalam penelitian ini consumer dari wawankara kepada mahasiswa tahun angkatan 2011/2012, sedangkan Data sekunder consumer dari bagian akademik SB-IPB。Penentuan jumlah sample menggunakan rumus slovin diperoleh 80 mahasiswa sebagai回应。Hasil peneltian menunjukkan bahwa指标yang berperan dominan terhadap karakteristik mahasiswa yitu status pekerjaan, sedangkan指标yang berperan dominan terhadap process penyusunan tesyitu kessuan bidang minat dan procesadministrasi。Karakteristik mahasiswa是一种显著的memengaruhi算法,它的算法是-0.283。Artinya, mahasiswa yang aktif bekerja akan menghambat提出了penyusunan tesisnya。Demikian juga在研究中提出了一种新的研究方法,该方法具有显著性。Artinya, semakin mudah提出了一种新的研究方法,即在研究中使用semakin menigkatkan keberhasilan。分院学者diharapkan dapat lebih aktif孟山都控制mahasiswa yang sedang dalam提出了一项研究,terutama pada kelas yang mayoritas aktif bekerja untuk menunjang keberhasilan研究mahasiswa yang lebih baik。关键词:sekolah bisnis, program manager, keberhasilan study, PLS, SEM
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引用次数: 0
IMPROVING PERFORMANCE OF BISCUIT PRODUCTION PROCESS THROUGH LEAN SIX-SIGMA AT PT XYZ 在xyz工厂通过精益六西格玛改进饼干生产过程的性能
Pub Date : 2017-05-11 DOI: 10.17358/ijbe.3.2.77
A. Almansur, S. Sukardi, M. Machfud
This research aims to analyze waste or loss using the 7-waste approach and value added/non value added activities in the production process at PT. XYZ. This research also aims to evaluate the production process capability and sigma values at PT. XYZ and used DMAIC technique (Define, Measure, Analysis, Improvement, and Control) from Lean Six-sigma with an analysis using Failure Mode and Effect Analysis (FMEA). The results of the research obtained the values of Process Cycle Efficiency (PCE) of 47.29%, CTQ (Critical to Quality) and process capability value in the form of Cpm (Capability Index) for each process stage and yield. Line-5 has DPMO (Defects per Million Opportunities) value of 29,632,607 with a Sigma Score 3.39, and FMEA (Failure Mode and Effect Analysis) analysis resulted in recommendations for improvement at each process stage.Keywords: process cycle efficiency, biscuit, lean six-sigma, CTQ, CpmABSTRAKPenelitian ini bertujuan melakukan analisis tingkat pemborosan (waste/loss) dengan menggunakan pendekatan 7 waste dan value added/non value added activity dalam proses produksi di PT. XYZ. Selanjutnya, melakukan evaluasi terhadap nilai kapabilitas proses produksi dan nilai sigma di PT. XYZ. Penelitian ini menggunakan teknik DMAIC (Define, Measure, Analysis, Improvement, and Control) dari Lean Six Sigma dengan Analisis menggunakan menggunakan alat Failure Mode and Effect Analysis (FMEA). Hasil Penelitian mendapati nilai Process Cycle Efficiency (PCE) 47.29%, CTQ (Critical to Quality) dan nilai kapabilitas proses berupa Cpm (Capability Index) setiap tahapan proses dan Yield. Line-5 memiliki DPMO (Defects Per Million Opportunities) sebesar 29632.607 dengan Sigma Score 3.39 Sigma, analisis FMEA(Failure Mode and Effect Analysis) menghasilkan rekomendasi perbaikan di setiap tahapan proses.Kata kunci: process cycle efficiency, biskuit, lean six sigma, CTQ, Cpm
本研究旨在分析PT. XYZ生产过程中使用7-waste方法和增值/非增值活动的浪费或损失。本研究还旨在评估PT. XYZ的生产过程能力和西格玛值,并使用精益六西格玛中的DMAIC技术(定义,测量,分析,改进和控制),并使用失效模式和效果分析(FMEA)进行分析。研究结果得出各工艺阶段和成品率的工艺循环效率(PCE)值为47.29%,关键质量(CTQ)值和能力指数(Cpm)值。Line-5的DPMO(每百万机会的缺陷)值为29,632,607,Sigma得分为3.39,FMEA(失效模式和效果分析)分析在每个过程阶段产生改进建议。关键词:过程循环效率,饼干,精益六西格玛,CTQ, cpm摘要:penelitian ini bertujuan melakukan分析tingkat pemborosan(浪费/损失),登干menggunakan pendekatan 7浪费和增值/非增值活动dalam加工产品。Selanjutnya, melakukan评估,在生产过程中,对产品的能力进行评估。DMAIC(定义、测量、分析、改进和控制);精益六西格玛分析;失效模式和影响分析(FMEA);Hasil Penelitian mendapati nilai制程循环效率(PCE) 47.29%, CTQ (Critical to Quality)和Cpm (Capability Index)分别高于工艺产率(Yield)和产率(Yield)。Line-5 memoriliki DPMO (defect Per Million Opportunities) sebesar 29632.607 dengan Sigma Score 3.39 Sigma,分析FMEA(Failure Mode and Effect Analysis,失效模式与效果分析)menghasilkan建议perbaikan建立一个新的流程。工艺周期效率、饼干、精益六西格玛、CTQ、Cpm
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引用次数: 10
GREEN CONCEPTS AND MATERIAL FLOW COST ACCOUNTING APPLICATION FOR COMPANY SUSTAINABILITY 绿色概念和物流成本会计在公司可持续发展中的应用
Pub Date : 2017-02-25 DOI: 10.17358/IJBE.3.1.43
Rochman Marota
Health equipment and furniture become a complementary factor for good health services to the communities. Management of health equipment and furniture is started by manufacturers within the industry scope and sustainable business processes. This study aimed to apply green concepts and MFCA at PT XYZ, and to analyze their effects on the dimensions of the company sustainability. To measure the effects of green concepts and MFCA on the dimensions of corporate sustainability, a multiple regression analysis was used. The analysis showed that they gave significant effects from the results of the F test, t test and probability test. From these results, a number of suggestions for improvement of production process performance as managerial implications for maintaining the stability of the company sustainability index were formulated.Keywords: efficiency and effectiveness of production cost, green concepts, the company sustainability, material flow cost accounting
保健设备和家具成为向社区提供良好保健服务的补充因素。健康设备和家具的管理是由行业范围内的制造商和可持续的业务流程开始的。本研究旨在将绿色理念和MFCA应用于XYZ公司,并分析其对公司可持续发展维度的影响。为了衡量绿色理念和MFCA对企业可持续发展维度的影响,采用多元回归分析。F检验、t检验和概率检验的结果表明,他们给出了显著的效果。根据这些结果,制定了一些改善生产过程绩效的建议,作为保持公司可持续发展指数稳定的管理意义。关键词:生产成本效率与效益,绿色理念,公司可持续性,物流成本核算
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引用次数: 16
期刊
Journal of Business and Entrepreneurship
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