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Symbolic self-completion: The case of sell-side analysts 象征性的自我完成:卖方分析师的案例
IF 9.8 1区 管理学 Q1 BUSINESS Pub Date : 2026-04-01 Epub Date: 2026-01-19 DOI: 10.1016/j.jbusres.2026.115976
Peter Clarkson , Ru Gao , Jiaxing You , Yankun Zhou
This study extends the line of inquiry into the role of appearance in analyst performance, shifting the focus from innate features such as physical attractiveness to deliberate choices analysts make in presenting themselves within professional contexts. We find based on a sample of Chinese sell-side analysts that those with online photo IDs that present a more professional image exhibit a lower forecast accuracy, cover firms with high earnings predictability, issue more optimistic forecasts, herd to other analysts, release more favourable recommendations, and are less likely to become a star-analyst. Subsequent analysis reveals that experience and education further condition the relation between professionalism in appearance and analysts’ professional outcomes. Our evidence highlights that such choices can be interpreted through the lens of symbolic self-completion theory as informative about the quality of analysts’ output.
本研究扩展了对外貌在分析师绩效中的作用的探究,将焦点从先天特征(如身体吸引力)转移到分析师在专业背景下展示自己时深思熟虑的选择上。基于中国卖方分析师的样本,我们发现,那些拥有更专业形象的在线照片id的人预测准确性较低,覆盖了盈利可预测性高的公司,发布了更乐观的预测,趋同其他分析师,发布更有利的建议,并且不太可能成为明星分析师。随后的分析表明,经验和教育进一步制约了专业外表与分析师专业成果之间的关系。我们的证据强调,这样的选择可以通过符号自我完成理论的镜头来解释,作为分析人员输出质量的信息。
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引用次数: 0
Neither side gained: Exploring the impact of customer illegitimate tasks on service sabotage behavior of gig workers 双方都没有得到:探索客户非法任务对零工工人服务破坏行为的影响
IF 9.8 1区 管理学 Q1 BUSINESS Pub Date : 2026-04-01 Epub Date: 2026-01-16 DOI: 10.1016/j.jbusres.2026.116002
Chao Zhang , Jinlian Luo , Zhu Yao
From the perspective of thedual-system theory of ethical decision-making, this study develops a model to explain how customer illegitimate tasks influence the service sabotage behavior of gig workers. Based on an analysis of 415 valid responses collected from food delivery riders, on-demand errand runners, and ride-hailing drivers, the findings suggest that customer illegitimate tasks significantly promote service sabotage behavior among gig workers. Further, such tasks increase moral disengagement, which in turn fosters service sabotage. They provoke anger, which also leads to the service sabotage behavior. Perceived platform procedural fairness moderates the relationship between customer illegitimate tasks and service sabotage via anger. Lower perceived platform procedural fairness strengthens the effect of customer illegitimate tasks on anger and, consequently, on service sabotage behavior. Higher perceived platform procedural fairness makes it less likely that these tasks will lead to sabotage through anger. These findings provide important theoretical and managerial insights for research on gig work and illegitimate tasks.
本研究从伦理决策双系统理论的角度,建立了一个模型来解释客户不正当任务如何影响零工员工的服务破坏行为。基于对从送餐员、按需跑腿者和网约车司机收集的415份有效回复的分析,研究结果表明,客户的非法任务显著促进了零工员工的服务破坏行为。此外,这样的任务增加了道德脱离,这反过来又助长了服务破坏。他们引起了愤怒,这也导致了服务破坏行为。感知平台程序公平调节了客户非法任务与服务破坏之间的关系。较低的平台程序公平感增强了客户不正当任务对愤怒的影响,从而增强了服务破坏行为。更高的平台程序公平性使得这些任务不太可能通过愤怒而导致破坏。这些发现为零工和非法任务的研究提供了重要的理论和管理见解。
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引用次数: 0
Understanding Gen Z consumers’ perceptions of sustainable fashion clothing:a PLS-SEM and fsQCA approach 了解Z世代消费者对可持续时尚服装的看法:PLS-SEM和fsQCA方法
IF 9.8 1区 管理学 Q1 BUSINESS Pub Date : 2026-04-01 Epub Date: 2026-02-13 DOI: 10.1016/j.jbusres.2026.116048
Fulya Acikgoz , Abdelsalam Busalim , Theo Lynn , Noorminshah A. Iahad
Fast fashion production and consumption have undeniably contributed to environmental challenges, including climate change. At the same time, research on sustainable consumption consistently shows a gap between consumers’ pro-environmental intentions and their actual purchasing behavior. Drawing on consumer behavior theory and innovation resistance theory (IRT), this study examines the psychological barriers and functional barriers that shape the intention–behavior gap. We integrate environmental concern and sustainability knowledge with IRT to explore the impact of these drivers and barriers on Gen Z consumers. We analyse data from 684 respondents in the United States, India, and Malaysia using PLS-SEM and fsQCA. The results show that environmental concern and sustainability knowledge positively influence the intention to adopt sustainable fashion clothing (SFC), while image barriers reduce the likelihood of adoption. Although examined within the apparel sector, the study highlights mechanisms of resistance and consumer psychology that are relevant to broader sustainable consumption contexts.
不可否认,快时尚的生产和消费加剧了包括气候变化在内的环境挑战。同时,对可持续消费的研究也一致表明,消费者的环保意愿与实际购买行为之间存在差距。利用消费者行为理论和创新阻力理论(IRT),本研究考察了形成意向-行为差距的心理障碍和功能障碍。我们将环境问题和可持续性知识与IRT结合起来,探索这些驱动因素和障碍对Z世代消费者的影响。我们使用PLS-SEM和fsQCA分析了来自美国、印度和马来西亚的684名受访者的数据。结果表明,环境关注和可持续发展知识正向影响可持续时尚服装(SFC)的采用意愿,而形象障碍降低了采用的可能性。虽然在服装行业内进行了调查,但该研究强调了与更广泛的可持续消费背景相关的抵抗机制和消费者心理。
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引用次数: 0
A regulatory fit explanation of financial and environmental performance 金融和环境绩效的监管契合性解释
IF 9.8 1区 管理学 Q1 BUSINESS Pub Date : 2026-04-01 Epub Date: 2026-02-09 DOI: 10.1016/j.jbusres.2026.116044
Jinyun Duan , Yue Zhu , Xiaotian Wang , Lixiaoyun Shi
Practitioners and scholars are increasingly concerned with environmental sustainability while remaining attentive to economic efficiency. Addressing these dual priorities, this research adopts a regulatory fit perspective to examine how alignment between regulatory focus and external environments predicts financially and environmentally relevant outcomes at both the employee and firm levels. Drawing on data from two multi-wave survey studies, we find that employees’ (CEOs’) promotion focus is positively associated with performance goal commitment, which in turn enhances task performance (firm performance) under conditions of high perceived industry competition. Conversely, employees’ (CEOs’) prevention focus is positively related to environmental goal commitment, which, in turn, promotes green performance (green human resource management) when perceived government environmental pressure is strong. Theoretically, this research contributes to the motivational micro-foundations of financial and environmental performance and extends regulatory focus theory by revealing its multifaceted performance implications across organizational levels. Practical implications are also discussed.
从业者和学者越来越关注环境的可持续性,同时保持对经济效率的关注。为了解决这些双重优先事项,本研究采用监管契合度的视角来研究监管焦点与外部环境之间的一致性如何预测员工和公司层面的财务和环境相关结果。利用两项多波调查研究的数据,我们发现在高感知行业竞争条件下,员工(ceo)的晋升关注与绩效目标承诺呈正相关,而绩效目标承诺又会提高任务绩效(企业绩效)。相反,员工(ceo)的预防关注与环境目标承诺正相关,而环境目标承诺在感知到政府环境压力较大时,又会促进绿色绩效(绿色人力资源管理)。从理论上讲,本研究有助于建立财务和环境绩效的动机微观基础,并通过揭示监管焦点理论在组织层面上的多方面绩效影响,扩展了监管焦点理论。本文还讨论了实际意义。
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引用次数: 0
Does data factor marketisation effect labour income share? Evidence from Chinese A-share listed companies 数据要素市场化是否影响劳动收入份额?证据来自中国a股上市公司
IF 9.8 1区 管理学 Q1 BUSINESS Pub Date : 2026-03-01 Epub Date: 2026-01-07 DOI: 10.1016/j.jbusres.2026.115967
Xiaoru Zhang , Wei Jiang , Chuanqing Wu
In the digital era, data factor marketisation, supported by data ownership rights, data trading and data circulation, is expected to stimulate a new wave of labour transformation. Based on data from Chinese listed companies from 2011 to 2022, this study uses data trading platforms as a quasi-natural experiment and employs a staggered difference-in-differences model to explore the impact of data factor marketisation on firms’ labour income share. Our findings indicate that data factor marketisation increases firms’ labour income share by 6.4%, with human capital upgrading, resource allocation efficiency optimisation and financing constraint alleviation playing key mediating roles in this process. We also demonstrate that this effect is more pronounced for labour-intensive firms, state-owned enterprises and those located in regions with a high depth of data factor marketisation. Extended analysis reveals that the impact of data factor marketisation on firms’ labour income share is primarily reflected in wage growth, contributes to improving internal income distribution within firms and facilitates the substitution of conventional jobs with employment in non-traditional tasks. Our findings provide valuable insights for accelerating data factor marketisation and enhancing the labour income share.
在数字时代,以数据所有权、数据交易和数据流通为支撑的数据要素市场化有望激发新一轮劳动力转型。本研究以2011 - 2022年中国上市公司数据为基础,采用数据交易平台作为准自然实验,采用交错差中差模型探讨数据要素市场化对企业劳动收入份额的影响。研究发现,数据要素市场化使企业劳动收入占比提高了6.4%,其中人力资本升级、资源配置效率优化和融资约束缓解在这一过程中起着关键的中介作用。我们还证明,这种效应在劳动密集型企业、国有企业和那些位于数据要素市场化深度较高地区的企业中更为明显。扩展分析表明,数据要素市场化对企业劳动收入份额的影响主要体现在工资增长上,有助于改善企业内部收入分配,促进非传统任务就业替代传统工作。我们的研究结果为加速数据要素市场化和提高劳动收入份额提供了有价值的见解。
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引用次数: 0
Helpless or hopeful? How and when incongruent CSR motivates employees’ voice behavior 无助还是充满希望?不一致的企业社会责任如何以及何时激励员工建言
IF 9.8 1区 管理学 Q1 BUSINESS Pub Date : 2026-03-01 Epub Date: 2026-01-10 DOI: 10.1016/j.jbusres.2025.115916
Xianyi Long , Yunwei Shao , Tianfei Yang , Yanyan Chen , Xinming Deng
The behavioral outcomes of incongruent corporate social responsibility (CSR)—in which firms prioritize external over internal CSR—have received increasing scholarly attention. While prior research has primarily examined employees’ negative reactions, little is known about how employees communicate their concerns to the organization. Addressing this gap, this study develops a moderated mediation model to examine how and when employees engage in destructive versus constructive voice in response to incongruent CSR. Using data from a scenario-based experiment (n = 234) and a two-wave, multi-source survey (n = 487), the results show that employees may engage in both forms of voice behavior. Specifically, the relationship between incongruent CSR and destructive voice is mediated by affective rumination, whereas the relationship with constructive voice is mediated by problem-solving pondering. Moreover, employees with a high controllability attributional style (CAS) exhibit lower levels of affective rumination and higher levels of problem-solving pondering when confronted with incongruent CSR, thereby reducing destructive voice and promoting constructive voice. Theoretical contributions and practical implications are discussed.
不一致的企业社会责任(CSR)——企业优先考虑外部社会责任而不是内部社会责任——的行为结果越来越受到学术界的关注。虽然之前的研究主要是调查员工的负面反应,但对员工如何向组织传达他们的担忧知之甚少。为了解决这一差距,本研究开发了一个有调节的中介模型,以检验员工在应对不一致的企业社会责任时,如何以及何时发出破坏性和建设性的声音。基于场景的实验(n = 234)和两波多源调查(n = 487)的数据显示,员工可能会参与两种形式的建言。其中,不一致社会责任与破坏性声音的关系是通过情感反刍介导的,而与建设性声音的关系是通过解决问题的思考介导的。此外,高可控性归因风格的员工在面对不一致的企业社会责任时表现出较低的情感反刍水平和较高的问题解决思考水平,从而减少了破坏性的声音,促进了建设性的声音。讨论了理论贡献和实际意义。
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引用次数: 0
When the past meets the future: VR-evoked nostalgia as a pathway to subjective wellbeing 当过去与未来相遇:vr唤起的怀旧之情是通往主观幸福感的途径
IF 9.8 1区 管理学 Q1 BUSINESS Pub Date : 2026-03-01 Epub Date: 2026-01-10 DOI: 10.1016/j.jbusres.2026.115987
Laurence Dessart , Willem Standaert , Michael Schyns , Elena Mazurova
Nostalgia, a powerful emotion frequently used in marketing, has been linked to subjective wellbeing. While virtual reality (VR) offers many benefits for brands and consumers, its connection to wellbeing remains underexplored. Drawing on self-determination theory, we explore the relationships between subjective wellbeing, types of nostalgia, and VR features. Our qualitative research focuses on Eternelle Notre Dame and involves various participant groups. Our analysis reveals that VR-evoked nostalgia supports three manifestations of wellbeing: temporal relatedness, self-realization and experience mastery. We also provide evidence of the VR features that relate to these dimensions. By exploring how VR experiences, nostalgia, and subjective wellbeing intersect, we clarify the psychological and sociocultural mechanisms that underlie VR experiences and their impact on wellbeing. This study also provides insights for practitioners designing VR experiences to enhance wellbeing.
怀旧是市场营销中经常使用的一种强烈情绪,它与主观幸福感有关。虽然虚拟现实(VR)为品牌和消费者带来了许多好处,但它与健康的关系仍未得到充分探索。根据自我决定理论,我们探讨了主观幸福感、怀旧类型和VR功能之间的关系。我们的定性研究集中在永恒圣母院,涉及不同的参与者群体。我们的分析表明,vr诱发的怀旧支持幸福感的三种表现形式:时间相关性、自我实现和经验掌握。我们还提供了与这些维度相关的VR功能的证据。通过探索虚拟现实体验、怀旧和主观幸福感如何交叉,我们阐明了虚拟现实体验及其对幸福感影响的心理和社会文化机制。该研究还为设计VR体验以提高幸福感的从业者提供了见解。
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引用次数: 0
Understanding luxury shaming: a multi-study exploration using qualitative inquiry and generative AI 理解奢侈品羞辱:使用定性调查和生成人工智能的多研究探索
IF 9.8 1区 管理学 Q1 BUSINESS Pub Date : 2026-03-01 Epub Date: 2026-01-14 DOI: 10.1016/j.jbusres.2026.115996
Julia Pueschel , Shuyi Hao , Bernd Schmitt
This research investigates luxury shaming—the social act of assigning negative judgment or disapproval to individuals who engage in luxury consumption. We explore how consumers shame others, and how shamed consumers experience, feel, and cope with such judgments. Methodologically, we integrate traditional qualitative techniques and innovative Generative Artificial Intelligence (GenAI) analysis. Results reveal that luxury shaming is enacted through distinct shaming categories found in the marketplace—intellectual, economic, socio-cultural, physical/aesthetic, and ethical/moral—and triggers emotional responses ranging from embarrassment to guilt and anxiety. Furthermore, we identify three bipolar coping dimensions—stylistic, social-interactive, and value-related—each encompassing two distinct strategies that consumers use to maintain engagement with luxury consumption. Key contributions include expanding the luxury consumption literature by examining its negative consequences, advancing the understanding of shaming-related emotions in consumer behavior, and, methodologically, demonstrating GenAI’s role in complementing qualitative analysis.
这项研究调查了奢侈品羞耻感——一种对从事奢侈品消费的个人进行负面评价或反对的社会行为。我们探讨了消费者如何羞辱他人,以及被羞辱的消费者如何体验、感受和应对这样的判断。在方法上,我们整合了传统的定性技术和创新的生成人工智能(GenAI)分析。结果显示,奢侈品羞耻感是通过市场上不同的羞耻感类别——智力、经济、社会文化、身体/审美和伦理/道德——产生的,并引发从尴尬到内疚和焦虑的情绪反应。此外,我们确定了三个两极应对维度——风格、社会互动和价值相关——每个维度都包含消费者用来保持奢侈品消费参与的两种不同策略。主要贡献包括通过研究其负面影响来扩展奢侈品消费文献,推进对消费者行为中羞耻相关情绪的理解,以及在方法上证明GenAI在补充定性分析方面的作用。
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引用次数: 0
The Knowledge-Trust Nexus: Unraveling dual trust and knowledge similarity paths to breakthrough innovation in the ICT sector 知识-信任关系:揭示双重信任和知识相似路径对ICT行业突破性创新的影响
IF 9.8 1区 管理学 Q1 BUSINESS Pub Date : 2026-03-01 Epub Date: 2026-01-13 DOI: 10.1016/j.jbusres.2026.115985
Chiung-Yi Hwang, Hao-Chen Chen
Building on the resource-based view (RBV) and the social exchange theory (SET), this study advances the alliance theory by revealing configurational complementarity as a fundamental mechanism governing breakthrough innovation in R&D alliance portfolios. Through analysis of 455 U.S. information and communication technology firms, we demonstrate that optimal innovation outcomes emerge through strategic alignment between resource optimization and relational governance rather than independent factor maximization. We advance RBV from static resource accumulation toward dynamic resource optimization by showing that knowledge similarity—technological similarity and market knowledge similarity—operates through optimal thresholds rather than linear benefits. We refine SET through conditional exchange mechanisms, indicating that trust dimensions—goodwill trust and competence trust—create differential governance effects depending on alliance knowledge structure rather than universal reciprocity. These insights establish that breakthrough innovation requires configurational thinking, recognizing the interdependence between knowledge diversity and trust relationships.
本文在资源基础理论和社会交换理论的基础上,揭示了结构互补是研发联盟组合突破性创新的基本机制,进而提出了联盟理论。通过对455家美国信息通信技术公司的分析,我们证明了最优创新成果是通过资源优化和关系治理的战略结合而不是独立的要素最大化而产生的。我们通过展示知识相似性——技术相似性和市场知识相似性——通过最优阈值而不是线性收益来运作,将RBV从静态资源积累推进到动态资源优化。我们通过条件交换机制改进了SET,表明信任维度——商誉信任和能力信任——根据联盟知识结构而不是普遍互惠,产生了不同的治理效果。这些见解表明,突破性创新需要配置思维,认识到知识多样性和信任关系之间的相互依存关系。
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引用次数: 0
Detesting evil: Why parent firms express hostility to resist employee entrepreneurs’ unethical behavior 厌恶邪恶:为什么母公司对员工企业家的不道德行为表现出敌意
IF 9.8 1区 管理学 Q1 BUSINESS Pub Date : 2026-03-01 Epub Date: 2025-12-17 DOI: 10.1016/j.jbusres.2025.115914
Kai Zeng , Duanxu Wang , Yujing Xu , Zhengwei Li
Employee entrepreneurs’ stealing from the parent firm where they were originally employed is a common phenomenon that has not traditionally been acknowledged as unethical behavior. Employee entrepreneurs’ unethical behavior (EEUB) not only causes economic losses to the parent firm but, more critically, constitutes a moral violation. Thus, parent firms tend to respond hostilely to EEUB. Drawing on deontic justice theory and the dual-process theory of moral judgment, this study conducted six investigations to examine the effect of EEUB on parent hostility, the underlying mechanisms, and the boundary conditions. Study 1, based on a survey of 646 employees, confirmed that EEUB triggers parent hostile attitude. Building on these findings, Study 2 implemented a scenario-based experiment involving 223 top executives to illustrate how EEUB prompts parent hostility. Finally, Study 3 conducted two surveys with 367 and 223 employee entrepreneurs respectively to test why and when EEUB provokes hostile behaviors in parent firms.
雇员企业家从他们原来工作的母公司偷东西是一种普遍现象,传统上不被认为是不道德的行为。员工企业家的不道德行为不仅给母公司造成经济损失,更严重的是构成了道德上的违反。因此,母公司倾向于对EEUB做出敌意反应。本研究以道义正义理论和道德判断双过程理论为基础,通过六项调查,探讨了亲子行为对父母敌意的影响、潜在机制和边界条件。研究1通过对646名员工的调查,证实了EEUB会引发父母的敌对态度。在这些发现的基础上,研究2实施了一个基于场景的实验,涉及223名高管,以说明EEUB如何引发父母的敌意。最后,研究3分别对367名和223名员工企业家进行了两次调查,以检验EEUB在母公司中引发敌意行为的原因和时间。
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引用次数: 0
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Journal of Business Research
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