Journal of Business Research最新文献

英文中文

Linking firm performance with innovation culture: An algorithmic approach towards theory building 将企业绩效与创新文化联系起来：建立理论的算法方法

IF 10.5 1区管理学 Q1 BUSINESS

Journal of Business Research

Pub Date : 2024-11-13 DOI: 10.1016/j.jbusres.2024.115048

Wanqing Li , Jiang Yu , Feng Chen

To address the growing demand for theory development in computational social science research, this study employs an algorithm-driven approach to formulate a comprehensive six-step theory generation process. By applying this original research method, a new theoretical model—the “Dynamic Resource-Culture Synergy Theory” is proposed which enhances the explanatory power regarding how firms maintain competitiveness in rapidly changing environments by emphasizing the pivotal role of culture in resource integration and innovation processes. Drawing on empirical data from 887 Chinese high-tech manufacturing firms, our analysis identifies key drivers of organizational performance, with a particular focus on the role of organizational culture, especially innovation culture, as a mediating force. Utilizing the GWO-SVM technique, we gain a nuanced understanding of how different cultural traits interact with innovation and leverage, uncovering how the initial enhancement of innovation culture positively impacts performance metrics such as ROA. The findings confirm that innovation, facilitated by organizational culture, significantly enhances performance outcomes. Furthermore, this study considers factors such as leverage and the proportion of technical personnel, investigating their moderating effects on the relationship between innovation culture and firm performance. This study not only deepens the understanding of how innovation and culture interact to influence firm performance but also provides significant theoretical and practical contributions to the study of the dynamics of high-tech manufacturing enterprises.

为满足计算社会科学研究对理论发展日益增长的需求，本研究采用算法驱动方法，制定了一套完整的六步理论生成流程。通过应用这种原创性研究方法，提出了一个新的理论模型--"动态资源-文化协同理论"，通过强调文化在资源整合和创新过程中的关键作用，增强了对企业如何在快速变化的环境中保持竞争力的解释力。通过对 887 家中国高科技制造企业的经验数据进行分析，我们确定了组织绩效的关键驱动因素，并特别关注了组织文化，尤其是创新文化的中介作用。利用 GWO-SVM 技术，我们深入了解了不同文化特质如何与创新和杠杆作用相互作用，揭示了创新文化的初始提升如何对 ROA 等绩效指标产生积极影响。研究结果证实，在组织文化的推动下，创新能显著提升绩效成果。此外，本研究还考虑了杠杆率和技术人员比例等因素，研究了它们对创新文化与企业绩效之间关系的调节作用。本研究不仅加深了对创新与文化如何相互作用影响企业绩效的理解，而且为高科技制造企业的动态研究提供了重要的理论和实践贡献。

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引用次数: 0

Socio-politically silent brands: A double edged sword 社会政治沉默品牌：一把双刃剑

IF 10.5 1区管理学 Q1 BUSINESS

Journal of Business Research

Pub Date : 2024-11-13 DOI: 10.1016/j.jbusres.2024.115046

Aaminah Zaman Malik , Fayez Ahmad , Francisco Guzmán

The impact of brand activism is gaining interest in consumer research and managerial practice. However, literature on brands that remain silent and stay out of polarized sociopolitical issues is limited. This research addresses this gap by proposing and confirming consumers’ attributions toward socio-politically silent brands (SSB) as self-serving and socially justified motives through an exploratory text analysis. The study shows that brands’ silence does not always have a negative influence on consumer attitudes, and subsequently on consumer-based brand equity and their purchase intentions but may have a positive influence depending upon the attributions consumers make. Using structural equation modeling and an experiment-based study, the findings also show that brands’ silence predominantly influence liberal consumers’ attitudes whose self-focus motivations varyingly shape their attitudes based on the attributions they make of the motives behind brands’ silence.

品牌行动主义的影响在消费者研究和管理实践中越来越受到关注。然而，有关保持沉默、置身于两极分化的社会政治问题之外的品牌的文献却十分有限。本研究针对这一空白，通过探索性文本分析，提出并确认了消费者对社会政治沉默品牌（SSB）的归因，即自我服务动机和社会合理动机。研究表明，品牌的沉默并不总是对消费者的态度产生负面影响，进而影响消费者的品牌资产和购买意向，而是可能产生积极影响，这取决于消费者做出的归因。通过结构方程建模和一项基于实验的研究，研究结果还表明，品牌的沉默主要影响自由主义消费者的态度，这些消费者以自我为中心的动机会根据他们对品牌沉默背后动机的归因而对其态度产生不同的影响。

引用次数: 0

A blessing and a curse: The influence of showing servant leadership behaviors on leader work engagement 福兮祸所伏：展现仆人式领导行为对领导者工作投入的影响

IF 10.5 1区管理学 Q1 BUSINESS

Journal of Business Research

Pub Date : 2024-11-09 DOI: 10.1016/j.jbusres.2024.115051

Jing Quan , Dirk van Dierendonck

Servant leadership is known to benefit recipients such as employees, teams, and organizations. However, its impact on leaders themselves is largely understudied. Drawing on the conservation of resources theory, we adopt an actor-centric perspective to explore the double-edged sword effect of daily servant leadership behaviors on leader work engagement. Regarding the resource gain pathway, we argue that leaders who engage in daily servant leadership behaviors experience elevated work meaningfulness, resulting in increased work engagement. For the resource loss pathway, we suggest that daily servant leadership behaviors are positively associated with role overload, which undermines work engagement. Additionally, we propose that leaders’ proactive personality moderates these indirect effects by strengthening the resource gain indirect effect and attenuating the resource loss indirect effect. The results of a two-week diary study provide support for all hypotheses. Finally, we establish the study’s theoretical and practical implications and the directions for future research.

众所周知，仆人式领导能够使员工、团队和组织等受众受益。然而，人们对服务型领导对领导者自身的影响却知之甚少。借鉴资源保护理论，我们采用以行动者为中心的视角来探讨日常仆人式领导行为对领导者工作投入的双刃剑效应。关于资源增益途径，我们认为，参与日常仆人式领导行为的领导者会体验到更高的工作意义，从而提高工作投入度。对于资源损失途径，我们认为日常仆人式领导行为与角色超负荷正相关，而角色超负荷会削弱工作投入度。此外，我们还提出，领导者积极主动的个性可以通过加强资源增益间接效应和削弱资源损失间接效应来调节这些间接效应。为期两周的日记研究结果为所有假设提供了支持。最后，我们确定了本研究的理论和实践意义以及未来的研究方向。

引用次数: 0

The role of digitalization in early internationalization Research: A systematic literature review and future research directions 数字化在早期国际化研究中的作用：系统文献综述与未来研究方向

IF 10.5 1区管理学 Q1 BUSINESS

Journal of Business Research

Pub Date : 2024-11-07 DOI: 10.1016/j.jbusres.2024.115043

Emmanuel Kusi Appiah , Peter Gabrielsson , Alex Rialp Criado

The purpose of this research is to systematically collate and synthesize the literature on how digitalization-related antecedents influence the processes and outcomes of early internationalizing firms. To do so, the present study systematically reviews a total of 120 related articles published in a broad range of academic journals from 1994 to 2024. The review enables us to outline the development of major research areas in terms of themes, theoretical approaches, and methodological issues at the intersection of the early internationalization and digitalization research. We contribute by offering a model that delineates a more subsumed, multilevel explanation of the interface of early internationalization and digitalization. Further, we propose a number of future research directions based on the integration of the reviewed articles and inputs purposefully collected from surveyed scholars in the field.

本研究旨在系统整理和归纳有关数字化相关先决条件如何影响早期国际化企业的进程和结果的文献。为此，本研究系统地回顾了 1994 年至 2024 年间在各类学术期刊上发表的共计 120 篇相关文章。通过综述，我们得以从早期国际化和数字化研究交叉领域的主题、理论方法和方法论问题等方面概述主要研究领域的发展。我们提出了一个模型，对早期国际化和数字化的交汇点进行了更深入、更多层次的解释。此外，我们还在整合所评述的文章和从该领域受访学者那里有目的地收集到的信息的基础上，提出了一些未来的研究方向。

引用次数: 0

The bright side of a dark personality – How dark triad traits influence entrepreneurial passion 阴暗性格的光明面--阴暗三性格如何影响创业激情

IF 10.5 1区管理学 Q1 BUSINESS

Journal of Business Research

Pub Date : 2024-11-07 DOI: 10.1016/j.jbusres.2024.115044

Corinna Vera Hedwig Schmidt , Sarah-Alena Rössig , Martin Ruth , Tessa Christina Flatten

While earlier research has identified beneficial outcomes of entrepreneurial passion, our study extends the scarce literature on its antecedents. Conceptualizing entrepreneurial passion as an identity-based construct influenced by personality traits, we draw on identity theory to investigate how the dark triad traits—narcissism, Machiavellianism, psychopathy—relate to entrepreneurial passion. Our findings provide an invaluable extension of earlier works that have mainly focused on the role bright personality traits play for passion. We adopt a fuzzy set methodology to examine which configurations of the dark triad traits lead to the domains of entrepreneurial passion for inventing, founding, and developing. Our results provide evidence that entrepreneurs with high levels of Machiavellianism have passion for all three domains, while high levels of narcissism lead to passion for inventing and developing. In contrast, high levels of psychopathy lead to passion for inventing and founding. This study contributes to the passion and dark triad literature.

早前的研究发现了创业激情的有益结果，而我们的研究则扩展了有关其前因后果的稀缺文献。我们将创业激情概念化为一种受人格特质影响的、以身份为基础的建构，并借鉴身份理论来研究自恋、马基雅维利主义和心理变态这三种黑暗人格特质与创业激情之间的关系。我们的研究结果是对先前主要关注光明人格特质对激情所起作用的研究的宝贵延伸。我们采用模糊集方法，研究了黑暗三重性特质的哪些配置会导致发明、创立和发展领域的创业激情。我们的研究结果表明，马基雅维利主义程度高的创业者对所有三个领域都充满激情，而自恋程度高的创业者则对发明和发展充满激情。与此相反，高水平的心理变态会导致对发明和创立的热情。本研究为激情与黑暗三重性文献做出了贡献。

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引用次数: 0

The enriching effects of spouses’ emotion regulation ability on employees’ leader-member exchange: Evidence from spouse-employee-supervisor triads 配偶的情绪调节能力对员工的领导-成员交流的促进作用：来自配偶-员工-上司三元组的证据

IF 10.5 1区管理学 Q1 BUSINESS

Journal of Business Research

Pub Date : 2024-11-05 DOI: 10.1016/j.jbusres.2024.115049

Anna Carmella G. Ocampo , Jun Gu , Lu Wang , Markus Groth , Herman H.M. Tse , Hang Zhao

Although work and family lives are increasingly intertwined, research on the nature and extent to which spousal influence may shape employees’ key workplace relationships remains limited. Across three studies, we found evidence that spouses’ emotion regulation ability (ERA) nurtures employees’ psychological capital and emotion management knowledge, facilitating positive leader-member exchange (LMX). Study 1 presented an exploratory qualitative investigation to probe how spouses’ ERA supports employees’ work functioning. Study 2 used independent spouse-employee-supervisor triads across two measurement periods to demonstrate that spouses’ ERA predicts LMX. The positive influence of spouses’ ERA on LMX was mediated by employees’ psychological capital and emotion management knowledge. It was conditional at higher (versus lower) spouses’ family role overload. Study 3 experimentally replicated the conditional indirect effects of spouses’ ERA and family role overload on LMX. Collectively, our findings clarify the processes through which the interpersonal ERA of non-organizational members may crossover to influence work relationships.

尽管工作和家庭生活日益交织在一起，但有关配偶影响员工关键工作场所关系的性质和程度的研究仍然有限。在三项研究中，我们发现有证据表明，配偶的情绪调节能力（ERA）可以培养员工的心理资本和情绪管理知识，促进积极的领导-成员交流（LMX）。研究 1 通过探索性的定性调查，探究配偶的情绪调节能力如何支持员工的工作职能。研究 2 采用独立的配偶-员工-主管三元组，跨越两个测量期，证明配偶的情绪管理能力可预测 LMX。配偶的ERA对LMX的积极影响是由员工的心理资本和情绪管理知识中介的。在配偶家庭角色超负荷较高（相对较低）的情况下，这种影响是有条件的。研究 3 通过实验重复了配偶的ERA和家庭角色超负荷对LMX的条件性间接影响。总之，我们的研究结果澄清了非组织成员的人际关系ERA可能交叉影响工作关系的过程。

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引用次数: 0

When the accuser meets the accused: Exploring the role of nonprofit legitimacy and CSR reputation in corporate social irresponsibility 当原告遇到被告：探索非营利组织合法性和企业社会责任声誉在企业社会责任中的作用

IF 10.5 1区管理学 Q1 BUSINESS

Journal of Business Research

Pub Date : 2024-11-05 DOI: 10.1016/j.jbusres.2024.115047

Ziyuan Zhou , Xueying Zhang , Eyun-Jung Ki

Nonprofits like environmental groups and consumer activist organizations play an important role in exposing corporate social irresponsibility (CSI) practices. However, very few studies have paid attention to this specific stakeholder group in the CSI context. Applying the concept of infomediaries, this study explores the effect of nonprofit legitimacy on consumers’ blame toward the accused company and when the company’s CSR reputation can defend such an accusation. Using two experiments, this study found that an accusing nonprofit’s entity legitimacy and action legitimacy drive consumers’ blame attribution to the accused company. In addition, a strong CSR reputation helped defend the company against accusations from a highly legitimate nonprofit, but this effect was not observed when the nonprofit took highly legitimate action. The conclusions advise practitioners to meticulously examine the characteristics of the nonprofit involved in a nonprofit-led CSI incident.

非营利组织，如环保组织和消费者活动组织，在揭露企业不负社会责任（CSI）行为方面发挥着重要作用。然而，很少有研究关注 CSI 背景下的这一特定利益相关群体。本研究运用信息中介的概念，探讨了非营利组织的合法性对消费者指责被指控公司的影响，以及当公司的企业社会责任声誉可以为这种指责辩护时，非营利组织的合法性对消费者指责被指控公司的影响。通过两个实验，本研究发现，指控非营利组织的实体合法性和行动合法性会促使消费者对被指控公司进行指责。此外，强大的企业社会责任声誉有助于公司抵御来自高度合法的非营利组织的指控，但当该非营利组织采取高度合法的行动时，这种效果就不明显了。结论建议从业者仔细研究非营利组织主导的 CSI 事件中涉及的非营利组织的特征。

引用次数: 0

Why and when perceived overqualification drives positive relational outcomes: An optimal distinctiveness perspective 为什么以及何时感知到的过高资质会带来积极的关系结果？最佳独特性视角

IF 10.5 1区管理学 Q1 BUSINESS

Journal of Business Research

Pub Date : 2024-11-05 DOI: 10.1016/j.jbusres.2024.115050

Keyu Chen , Qiwei Zhou

While the potential benefits of perceived overqualification are intriguing, it remains unclear why and when overqualified employees self-regulate to constructively engage with coworkers and promote positive relational outcomes. Based on optimal distinctiveness theory, we propose and test a moderated serial mediation model. This model posits that perceived overqualification enhances employees’ sense of distinctiveness, which increases their unmet need to belong. This heightened unmet need fosters interpersonal facilitation and approach-oriented relationship crafting. Additionally, servant leadership augments the effect of employees’ sense of distinctiveness, which is induced by perceived overqualification, on their unmet need to belong, making prosocial consequences more pronounced. The results of two studies (Study 1: a scenario-based experimental study with 259 employees; Study 2: a multi-wave survey study with 325 employees) support our hypotheses. These findings have both theoretical and practical implications for perceived overqualification, servant leadership, and optimal distinctiveness.

虽然感知到的过高资历可能带来的益处令人感兴趣，但仍不清楚为什么以及何时过高资历的员工会进行自我调节，以建设性地与同事交往并促进积极的关系结果。基于最佳独特性理论，我们提出并检验了一个调节性串联中介模型。该模型假定，感知到的资质过高会增强员工的独特感，从而提高他们未得到满足的归属需求。这种未得到满足的需求会促进人际关系的改善和以方法为导向的关系处理。此外，仆人式领导还能增强员工的独特感，而这种独特感是由感知到的过高资历所引起的，它能增强员工未得到满足的归属感，从而使亲社会后果更加明显。两项研究（研究 1：以 259 名员工为对象的情景实验研究；研究 2：以 325 名员工为对象的多波调查研究）的结果支持了我们的假设。这些发现对感知到的过高素质、仆人式领导和最佳独特性具有理论和实践意义。

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引用次数: 0

Examining the customer experience in the metaverse retail revolution 审视元零售革命中的客户体验

IF 10.5 1区管理学 Q1 BUSINESS

Journal of Business Research

Pub Date : 2024-11-05 DOI: 10.1016/j.jbusres.2024.115045

Mark R. Gleim , Heath McCullough , Colin Gabler , Linda Ferrell , O.C. Ferrell

This research examines how the metaverse empowers businesses to craft personalized customer experiences that transcend the limitations of conventional retail settings. Following a review of the literature, we present theory-driven, managerial-oriented research opportunities that advance our understanding of the customer journey and retailing in the metaverse. Opportunities in the prepurchase stage of the customer journey include self-expression and engagement, social influences, and uncertainty avoidance. In the purchase stage, service script disruptions, hyper-personalized experiences, and the disruption of scarcity and NFTs (non-fungible tokens) present potential differentiation strategies. In the postpurchase stage, retailers may gain a competitive advantage by understanding how consumers value the unboxing experience, evaluate products, and deepen customer engagement and advocacy in this new shopping environment. Taken together, we present a three-pronged approach for retail scholars to extend our knowledge of the customer journey within the metaverse and offer practical suggestions for the retailers currently navigating this new paradigm.

本研究探讨了元网络如何帮助企业打造超越传统零售环境限制的个性化客户体验。在对文献进行回顾后，我们提出了以理论为驱动、以管理为导向的研究机会，这些研究机会将推进我们对顾客旅程和元海外零售业的理解。顾客旅程预购阶段的机会包括自我表达和参与、社会影响和不确定性规避。在购买阶段，服务脚本中断、超个性化体验以及稀缺性和 NFT（不可兑换代币）的中断提供了潜在的差异化战略。在购买后阶段，零售商可以通过了解消费者如何重视开箱体验、如何评估产品以及如何在这种新的购物环境中加深客户参与和宣传来获得竞争优势。综上所述，我们为零售学者提出了一种三管齐下的方法，以扩展我们对元宇宙中顾客旅程的了解，并为目前正在探索这一新模式的零售商提供实用建议。

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引用次数: 0

From outsider to insider: A Western SME’s journey to inclusive innovation in a base-of-the-pyramid market 从局外人到局内人：西方中小企业在金字塔底层市场的包容性创新之旅

IF 10.5 1区管理学 Q1 BUSINESS

Journal of Business Research

Pub Date : 2024-11-04 DOI: 10.1016/j.jbusres.2024.115042

Sina Mortazavi , Markus Raatikainen , Esa Hiltunen , Roman Teplov , Juha Väätänen , Mika Gabrielsson

This study provides an in-depth look at how small- and medium-sized enterprises (SMEs) in the healthcare sector can enter a Base-of-the-Pyramid (BoP) market and foster inclusive innovation (ININ), an innovation meant to offer growth in BoP communities. The study stems from the intersection of internationalization and BoP literature by exploring how companies can internationalise and gain insidership in a BoP market through ININ. This qualitative case study uses primary and secondary data from a Finnish SME and non-governmental organization (NGO) to understand how this partnership led to inclusive expansion into Kenya. This study resulted in a conceptual framework for SME internationalisation through ININ. The findings identify challenges, including a lack of trust and market knowledge, the need for operational and financial adaptation, and antecedents, such as market exploration, partnership, and community inclusion. The study highlights the importance of collaboration with NGOs and suggests five propositions for further research.

本研究深入探讨了医疗保健行业的中小型企业（SMEs）如何进入金字塔底层（BoP）市场并促进包容性创新（ININ），这种创新旨在促进 BoP 社区的增长。本研究源于国际化与 BoP 文献的交叉，探讨了企业如何通过 ININ 实现国际化并获得 BoP 市场的内部地位。这项定性案例研究使用了一家芬兰中小型企业和非政府组织（NGO）提供的第一手和第二手数据，以了解这种合作关系如何促使企业向肯尼亚进行包容性扩张。这项研究提出了通过 ININ 实现中小企业国际化的概念框架。研究结果指出了面临的挑战，包括缺乏信任和市场知识，需要对业务和财务进行调整，以及市场探索、伙伴关系和社区包容等先决条件。研究强调了与非政府组织合作的重要性，并为进一步研究提出了五项建议。

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