Pub Date : 2024-10-29DOI: 10.1016/j.jbusres.2024.115033
Huiying Li , Xinchun Wang , Yu Chang , Nan Zhang , Wei Huang , Quanren Wang
Previous studies have suggested that state ownership has mixed impacts on SOE’s innovations. We highlight one potential reason for the inconsistency in previous findings by uncovering the heterogeneity within state ownership. Specifically, we suggest that central government ownership provides SOEs with more resources and makes the firms’ strategies closely aligned with the government’s strategic priorities than other state ownership, leading to better innovation performance. However, we demonstrate that this positive effect will diminish as the geographic distance between the SOE and the central government increases due to increased information asymmetry. Our findings suggest that this negative impact of geographic distance might be mitigated by CEOs’ perceptions of the value associated with developing innovations, resulting from their technology human capital and equity ownership. Using data collected from listed Chinese SOEs, we find robust evidence supporting our theory.
{"title":"Central government Ownership, geographic Distance, and firm Innovation: Evidence from Chinese State-owned enterprises","authors":"Huiying Li , Xinchun Wang , Yu Chang , Nan Zhang , Wei Huang , Quanren Wang","doi":"10.1016/j.jbusres.2024.115033","DOIUrl":"10.1016/j.jbusres.2024.115033","url":null,"abstract":"<div><div>Previous studies have suggested that state ownership has mixed impacts on SOE’s innovations. We highlight one potential reason for the inconsistency in previous findings by uncovering the heterogeneity within state ownership. Specifically, we suggest that central government ownership provides SOEs with more resources and makes the firms’ strategies closely aligned with the government’s strategic priorities than other state ownership, leading to better innovation performance. However, we demonstrate that this positive effect will diminish as the geographic distance between the SOE and the central government increases due to increased information asymmetry. Our findings suggest that this negative impact of geographic distance might be mitigated by CEOs’ perceptions of the value associated with developing innovations, resulting from their technology human capital and equity ownership. Using data collected from listed Chinese SOEs, we find robust evidence supporting our theory.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 115033"},"PeriodicalIF":10.5,"publicationDate":"2024-10-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142537673","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This research aimed to develop and validate a multidimensional reflective-reflective measure of work-life fulfilment (WLF) through four studies. In study 1, spread across three phases, the researchers identified relevant dimensions and the nomological network of WLF using the Antecedents-Dimensions-Outcomes systematic review framework, further cross-validated with focus group discussions. Items were generated in the second phase and assessed for face validity by a focus group. Content validity indices (CVI) at item-level (I-CVI) and scale-level (S-CVI) and modified kappa were estimated in the third phase to select final items for pilot testing in study 2. Responses from 100 professionals from the IT/ITeS sector were subjected to exploratory factor analysis upon testing for the factorability of data. In study 3, confirmatory factor analysis was conducted on an additional sample of 564 IT/ITeS professionals, and the latent structure was validated through reliability analyses, discriminant and convergent validity assessments, and tetrad analysis. The presence of common method bias was also checked and invalidated. Study 4, conducted on an additional sample of 621 IT/ITeS and BFSI professionals, tested the relationship of WLF with three antecedents, namely resonant leadership, relational civility and psychological capital, to establish its nomological validity and outcome variable burnout, to establish predictive validity. The scale was further cross-validated on 325 professionals from the BFSI sector in the fifth study to test generalizability. The results confirm work prowess, work-life balance, rewards and recognition, healthy lifestyle, relationship management, and self-transcendence as the distinct dimensions of WLF. The study contributes to the literature with a unique, six-dimensional, 26-item, second-order, reflective-reflective measurement model of WLF that is psychometrically fit for use on samples across diverse contexts.
{"title":"Towards work life fulfilment: Scale development and validation","authors":"Puja Khatri , Shalu Shukla , Asha Thomas , Atul Shiva , Abhishek Behl","doi":"10.1016/j.jbusres.2024.115006","DOIUrl":"10.1016/j.jbusres.2024.115006","url":null,"abstract":"<div><div>This research aimed to develop and validate a multidimensional reflective-reflective measure of work-life fulfilment (WLF) through four studies. In study 1, spread across three phases, the researchers identified relevant dimensions and the nomological network of WLF using the Antecedents-Dimensions-Outcomes systematic review framework, further cross-validated with focus group discussions. Items were generated in the second phase and assessed for face validity by a focus group. Content validity indices (CVI) at item-level (I-CVI) and scale-level (S-CVI) and modified kappa were estimated in the third phase to select final items for pilot testing in study 2. Responses from 100 professionals from the IT/ITeS sector were subjected to exploratory factor analysis upon testing for the factorability of data. In study 3, confirmatory factor analysis was conducted on an additional sample of 564 IT/ITeS professionals, and the latent structure was validated through reliability analyses, discriminant and convergent validity assessments, and tetrad analysis. The presence of common method bias was also checked and invalidated. Study 4, conducted on an additional sample of 621 IT/ITeS and BFSI professionals, tested the relationship of WLF with three antecedents, namely resonant leadership, relational civility and psychological capital, to establish its nomological validity and outcome variable burnout, to establish predictive validity. The scale was further cross-validated on 325 professionals from the BFSI sector in the fifth study to test generalizability. The results confirm work prowess, work-life balance, rewards and recognition, healthy lifestyle, relationship management, and self-transcendence as the distinct dimensions of WLF. The study contributes to the literature with a unique, six-dimensional, 26-item, second-order, reflective-reflective measurement model of WLF that is psychometrically fit for use on samples across diverse contexts.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 115006"},"PeriodicalIF":10.5,"publicationDate":"2024-10-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142537575","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-10-28DOI: 10.1016/j.jbusres.2024.114952
Amy Greiner Fehl , Todd Arnold , Valerie Good
Current research explores the drivers of business-to-business (B2B) customer engagement for end users of products in customer firms. Although sometimes overlooked in the selling process, end users can be a key stakeholder group for selling firms when brand engagement is generated. Using insights from both qualitative interviews and a survey-based experiment, this research illustrates how a certain type of engagement initiative—namely, a request to share advice with a peer group—is more likely to nudge end users toward engagement behaviors than either a request for product feedback or a more general question about overall job challenges. In addition, results highlight the importance of end users’ sense of meaningfulness from their work for brand attachment and engagement behaviors in a B2B buying context. More concretely, seller firms should implement peer advice-type programs to most effectively influence behaviors of end users who are key value creators in the B2B ecosystem.
{"title":"How B2B seller firms can leverage the power of brands with end users","authors":"Amy Greiner Fehl , Todd Arnold , Valerie Good","doi":"10.1016/j.jbusres.2024.114952","DOIUrl":"10.1016/j.jbusres.2024.114952","url":null,"abstract":"<div><div>Current research explores the drivers of business-to-business (B2B) customer engagement for end users of products in customer firms. Although sometimes overlooked in the selling process, end users can be a key stakeholder group for selling firms when brand engagement is generated. Using insights from both qualitative interviews and a survey-based experiment, this research illustrates how a certain type of engagement initiative—namely, a request to share advice with a peer group—is more likely to nudge end users toward engagement behaviors than either a request for product feedback or a more general question about overall job challenges. In addition, results highlight the importance of end users’ sense of meaningfulness from their work for brand attachment and engagement behaviors in a B2B buying context. More concretely, seller firms should implement peer advice-type programs to most effectively influence behaviors of end users who are key value creators in the B2B ecosystem.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 114952"},"PeriodicalIF":10.5,"publicationDate":"2024-10-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142537670","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-10-28DOI: 10.1016/j.jbusres.2024.115035
Abdullah Abdulaziz Alhumud , Leonidas C. Leonidou , Weam Alarfaj , Alexis Ioannidis
Corporate social responsibility (CSR) has come under increasing scrutiny by various stakeholder groups in the last few decades, with a growing number of firms nowadays employing digital means to disclose aspects of their socially responsible behavior to enhance their image and reputation. Anchored in Voluntary Disclosure Theory and Customer Engagement Theory, this study builds and tests a conceptual model focusing on digital CSR disclosure and its impact on customer trust and engagement. Using a sample of 675 British consumers, we show that a firm’s digital disclosure of CSR issues pertaining to employee welfare, consumer protection, eco-friendly practices, and community involvement positively affects consumer trust. Trust was subsequently found to have a favorable impact on customer engagement. Finally, the association between each of the four dimensions of digital CSR disclosure and consumer trust was revealed to be stronger in the case of consumers characterized by high levels of deontology and law obedience.
{"title":"The impact of digital CSR disclosure on customer trust and Engagement: The moderating role of consumer deontology and law obedience","authors":"Abdullah Abdulaziz Alhumud , Leonidas C. Leonidou , Weam Alarfaj , Alexis Ioannidis","doi":"10.1016/j.jbusres.2024.115035","DOIUrl":"10.1016/j.jbusres.2024.115035","url":null,"abstract":"<div><div>Corporate social responsibility (CSR) has come under increasing scrutiny by various stakeholder groups in the last few decades, with a growing number of firms nowadays employing digital means to disclose aspects of their socially responsible behavior to enhance their image and reputation. Anchored in Voluntary Disclosure Theory and Customer Engagement Theory, this study builds and tests a conceptual model focusing on digital CSR disclosure and its impact on customer trust and engagement. Using a sample of 675 British consumers, we show that a firm’s digital disclosure of CSR issues pertaining to employee welfare, consumer protection, eco-friendly practices, and community involvement positively affects consumer trust. Trust was subsequently found to have a favorable impact on customer engagement. Finally, the association between each of the four dimensions of digital CSR disclosure and consumer trust was revealed to be stronger in the case of consumers characterized by high levels of deontology and law obedience.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 115035"},"PeriodicalIF":10.5,"publicationDate":"2024-10-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142537672","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-10-28DOI: 10.1016/j.jbusres.2024.115026
Zhuomin Shi, Qianying Huang, Xiangyun Zhang
Gifts can serve as tangible expressions of social connections. Culturally mixed gifts (i.e., objects simultaneously displaying cultural symbols from various countries) are growing in popularity within the gift market. However, their symbolic significance in building relationships remained unexplored. This research, rooted in cultural capital theory, investigates how culturally mixed gifts impact giver-recipient relationships. Across eight studies (N = 2,072), we demonstrate that culturally mixed gifts strengthen relationships more than nonculturally mixed gifts. This effect is driven by recipients’ perceptions that culturally mixed gifts symbolize desirable cultural capital and further enhance their perceived status. We also examine perceived cultural appropriation and gifting occasions to demonstrate moderators of the proposed effect, such that the favorable impact of culturally mixed gifts on relationship strength weakens when the gift is perceived as cultural appropriation, while it grows stronger on formal (vs. informal) occasions. The effect extends beyond interpersonal connections to brand-customer relationships.
{"title":"The gift of cultural capital: How culturally mixed gifts strengthen giver-recipient bonds","authors":"Zhuomin Shi, Qianying Huang, Xiangyun Zhang","doi":"10.1016/j.jbusres.2024.115026","DOIUrl":"10.1016/j.jbusres.2024.115026","url":null,"abstract":"<div><div>Gifts can serve as tangible expressions of social connections. Culturally mixed gifts (i.e., objects simultaneously displaying cultural symbols from various countries) are growing in popularity within the gift market. However, their symbolic significance in building relationships remained unexplored. This research, rooted in cultural capital theory, investigates how culturally mixed gifts impact giver-recipient relationships. Across eight studies (<em>N</em> = 2,072), we demonstrate that culturally mixed gifts strengthen relationships more than nonculturally mixed gifts. This effect is driven by recipients’ perceptions that culturally mixed gifts symbolize desirable cultural capital and further enhance their perceived status. We also examine perceived cultural appropriation and gifting occasions to demonstrate moderators of the proposed effect, such that the favorable impact of culturally mixed gifts on relationship strength weakens when the gift is perceived as cultural appropriation, while it grows stronger on formal (vs. informal) occasions. The effect extends beyond interpersonal connections to brand-customer relationships.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 115026"},"PeriodicalIF":10.5,"publicationDate":"2024-10-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142537576","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-10-28DOI: 10.1016/j.jbusres.2024.114999
Peiyi Jia , William C. Zhou , Sunny Li Sun
With a combined theoretical lens of the informal economy and entrepreneurial mobility, this research explores the role of remittances in promoting the transitions from informal to formal entrepreneurship. We propose a mediation model where venture funding availability partially mediates the relationship between remittances and the transition from informal to formal entrepreneurship. We posit that remittances can serve as a critical pathway for promoting the entrepreneurial mobility of underdog entrepreneurs in the informal sector, ultimately boosting the transition from informal entrepreneurship to formal entrepreneurship in the home country. Our study highlights the need for policies and programs designed to attract and facilitate remittances. Such initiatives could allow underdog entrepreneurs to gain improved access to financing and other forms of startup capital, thereby easing the transition from informal to formal entrepreneurship.
{"title":"Uplifting the underdog: The impact of remittances on transforming informal entrepreneurship","authors":"Peiyi Jia , William C. Zhou , Sunny Li Sun","doi":"10.1016/j.jbusres.2024.114999","DOIUrl":"10.1016/j.jbusres.2024.114999","url":null,"abstract":"<div><div>With a combined theoretical lens of the informal economy and entrepreneurial mobility, this research explores the role of remittances in promoting the transitions from informal to formal entrepreneurship. We propose a mediation model where venture funding availability partially mediates the relationship between remittances and the transition from informal to formal entrepreneurship. We posit that remittances can serve as a critical pathway for promoting the entrepreneurial mobility of underdog entrepreneurs in the informal sector, ultimately boosting the transition from informal entrepreneurship to formal entrepreneurship in the home country. Our study highlights the need for policies and programs designed to attract and facilitate remittances. Such initiatives could allow underdog entrepreneurs to gain improved access to financing and other forms of startup capital, thereby easing the transition from informal to formal entrepreneurship.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 114999"},"PeriodicalIF":10.5,"publicationDate":"2024-10-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142537671","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-10-26DOI: 10.1016/j.jbusres.2024.115028
Andrea Meier, Robert Eller, Mike Peters
The coronavirus disease 2019 pandemic has sped digital transformation efforts of small- and medium-sized enterprises (SMEs). However, recent evidence indicates that SMEs are falling behind in the digital uptake. Therefore, policymakers have repeatedly emphasised the importance of digital transformation in SMEs. To better understand the competitiveness of incumbent SMEs, which potentially resulted from digital transformation, we conducted a conceptual theory synthesis approach. We distil key concepts from the literature and propose a novel framework for SMEs’ competitiveness through the lens of critical realism. Nine perspectives on the extant SME digital transformation areas suggest a relationship between digital transformation and competitiveness. In a multilevel research agenda, nine fundamental premises are proposed to further theorise and empirically investigate incumbent SMEs’ digital efforts to achieve higher competitiveness. The study concludes with managerial implications for aligning an incumbent’s strategy with the digital transformation.
{"title":"Creating competitiveness in incumbent small- and medium-sized enterprises: A revised perspective on digital transformation","authors":"Andrea Meier, Robert Eller, Mike Peters","doi":"10.1016/j.jbusres.2024.115028","DOIUrl":"10.1016/j.jbusres.2024.115028","url":null,"abstract":"<div><div>The coronavirus disease 2019 pandemic has sped digital transformation efforts of small- and medium-sized enterprises (SMEs). However, recent evidence indicates that SMEs are falling behind in the digital uptake. Therefore, policymakers have repeatedly emphasised the importance of digital transformation in SMEs. To better understand the competitiveness of incumbent SMEs, which potentially resulted from digital transformation, we conducted a conceptual theory synthesis approach. We distil key concepts from the literature and propose a novel framework for SMEs’ competitiveness through the lens of critical realism. Nine perspectives on the extant SME digital transformation areas suggest a relationship between digital transformation and competitiveness. In a multilevel research agenda, nine fundamental premises are proposed to further theorise and empirically investigate incumbent SMEs’ digital efforts to achieve higher competitiveness. The study concludes with managerial implications for aligning an incumbent’s strategy with the digital transformation.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 115028"},"PeriodicalIF":10.5,"publicationDate":"2024-10-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142537669","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-10-25DOI: 10.1016/j.jbusres.2024.115031
Yongqiang Gao , Taïeb Hafsi
In this study, using a behavioral agency perspective, we argue that corporate philanthropy (CP) may be affected by CEOs’ career disruption concern. If predecessors had a quick dismissal (with short tenure), incumbent CEOs may be concerned that they may not stay in office for a long enough time to benefit from the goodwill that can be created by CP. Moreover, as CEO dismissal is to a great extent dominated by short-term financial performance, incumbent CEOs may be motivated to mitigate career disruption concern by increasing short-term accounting earnings which often comes at the cost of long-term investment and discretionary expenditures such as CP. Accordingly, we posit a negative relationship between predecessor’s quick dismissal and CP. However, we argue that this negative relationship will be weakened by CEO power, as powerful CEOs are more in control of their career prospects. In contrast, this negative relationship will be strengthened by board independence, as outside independent directors may rely more on short-term performance to evaluate a CEO’s quality which motivates incumbent CEO to boost short-term performance at the cost of CP. Evidence from publicly listed non-state-owned manufacturing companies in China’s stock exchanges during the 2004–2015 period provides support for our predictions.
{"title":"What’s in it for me? CEO career disruption concern and corporate philanthropy","authors":"Yongqiang Gao , Taïeb Hafsi","doi":"10.1016/j.jbusres.2024.115031","DOIUrl":"10.1016/j.jbusres.2024.115031","url":null,"abstract":"<div><div>In this study, using a behavioral agency perspective, we argue that corporate philanthropy (CP) may be affected by CEOs’ career disruption concern. If predecessors had a quick dismissal (with short tenure), incumbent CEOs may be concerned that they may not stay in office for a long enough time to benefit from the goodwill that can be created by CP. Moreover, as CEO dismissal is to a great extent dominated by short-term financial performance, incumbent CEOs may be motivated to mitigate career disruption concern by increasing short-term accounting earnings which often comes at the cost of long-term investment and discretionary expenditures such as CP. Accordingly, we posit a negative relationship between predecessor’s quick dismissal and CP. However, we argue that this negative relationship will be weakened by CEO power, as powerful CEOs are more in control of their career prospects. In contrast, this negative relationship will be strengthened by board independence, as outside independent directors may rely more on short-term performance to evaluate a CEO’s quality which motivates incumbent CEO to boost short-term performance at the cost of CP. Evidence from publicly listed non-state-owned manufacturing companies in China’s stock exchanges during the 2004–2015 period provides support for our predictions.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 115031"},"PeriodicalIF":10.5,"publicationDate":"2024-10-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142537668","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-10-25DOI: 10.1016/j.jbusres.2024.115039
Caroline Gauthier , Frederic Bally
This research explores how smartphone applications impact consumer empowerment in a market where companies have more power than consumers, and consumers distrust companies. We draw on Yuka, a scanner app that allows its 44 million users to access nutritional quality scores and other information on food products. We conducted a thematic text analysis of 1,651 user reviews and 117 media articles. Our results indicate that, in the food market, such apps (1) bring transparency to products, which facilitates better purchasing choices, (2) empower consumers, and (3) trigger a shift in power, forcing companies to improve the quality of their products to regain consumer trust. We discuss the implications for research, practice and policy in light of the increasing demand for healthy, safe food. This situation, where power shifts from traditional market players to new digital players and consumers, generating disruptions and emancipation, could become commonplace in futures of market society.
{"title":"Digitalization and power shift in the food market","authors":"Caroline Gauthier , Frederic Bally","doi":"10.1016/j.jbusres.2024.115039","DOIUrl":"10.1016/j.jbusres.2024.115039","url":null,"abstract":"<div><div>This research explores how smartphone applications impact consumer empowerment in a market where companies have more power than consumers, and consumers distrust companies. We draw on Yuka, a scanner app that allows its 44 million users to access nutritional quality scores and other information on food products. We conducted a thematic text analysis of 1,651 user reviews and 117 media articles. Our results indicate that, in the food market, such apps (1) bring transparency to products, which facilitates better purchasing choices, (2) empower consumers, and (3) trigger a shift in power, forcing companies to improve the quality of their products to regain consumer trust. We discuss the implications for research, practice and policy in light of the increasing demand for healthy, safe food. This situation, where power shifts from traditional market players to new digital players and consumers, generating disruptions and emancipation, could become commonplace in futures of market society.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 115039"},"PeriodicalIF":10.5,"publicationDate":"2024-10-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142537577","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The literature on dynamic managerial capabilities (DMCs) has grown considerably and has evolved over the past two decades. Helfat and Martin (2015) reviewed this literature, which helped clarify the nomological network surrounding DMCs while synthesizing the empirical literature related to its impact on strategic change and firm performance. In this paper, we build on their work by applying bibliometric techniques to trace the evolution of this multidisciplinary construct. The analysis of 33 key journals and 188 articles spanning more than three decades (1989–2023) comprises distinct time periods and longitudinal trends that support meaningful visual representations of the bibliographic data. The findings reveal seven foundational themes for DMC research: upper echelons, cognitive biases, cognitive strategic groups, capability configurations, issue interpretation, individual & group characteristics, and market & network orientation. We also extend the DMC framework of Helfat & Martin (2015) by including political capital as the fourth underpinning. On the basis of the temporal and topic trend analysis, we conclude with recommendations for further research avenues that can shed light on the future of DMC literature. We also highlight practical implications for practicing managers and firms to strengthen competitive differentiation by building and leveraging DMCs.
{"title":"Dynamic managerial capabilities: A critical synthesis and future directions","authors":"Somnath Baishya , Amit Karna , Diptiranjan Mahapatra , Satish Kumar , Debmalya Mukherjee","doi":"10.1016/j.jbusres.2024.115015","DOIUrl":"10.1016/j.jbusres.2024.115015","url":null,"abstract":"<div><div>The literature on dynamic managerial capabilities (DMCs) has grown considerably and has evolved over the past two decades. <span><span>Helfat and Martin (2015)</span></span> reviewed this literature, which helped clarify the nomological network surrounding DMCs while synthesizing the empirical literature related to its impact on strategic change and firm performance. In this paper, we build on their work by applying bibliometric techniques to trace the evolution of this multidisciplinary construct. The analysis of 33 key journals and 188 articles spanning more than three decades (1989–2023) comprises distinct time periods and longitudinal trends that support meaningful visual representations of the bibliographic data. The findings reveal seven foundational themes for DMC research: upper echelons, cognitive biases, cognitive strategic groups, capability configurations, issue interpretation, individual & group characteristics, and market & network orientation. We also extend the DMC framework of <span><span>Helfat & Martin (2015)</span></span> by including political capital as the fourth underpinning. On the basis of the temporal and topic trend analysis, we conclude with recommendations for further research avenues that can shed light on the future of DMC literature. We also highlight practical implications for practicing managers and firms to strengthen competitive differentiation by building and leveraging DMCs.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"186 ","pages":"Article 115015"},"PeriodicalIF":10.5,"publicationDate":"2024-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142537574","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
扫码关注我们
求助内容：
应助结果提醒方式：
京公网安备 11010802042870号