Pub Date : 2026-03-01Epub Date: 2025-12-18DOI: 10.1016/j.jbusres.2025.115913
Lucia S.G. Barros , Cristiane Pizzutti , Nathalia Soares Brum de Mello , Marcos Inácio Severo de Almeida , Giuliana Isabella , Paulo de Paula Baptista
While stakeholders expect businesses to take sociopolitical stances, the moral authority of such efforts is often questioned. This research examines how consumers perceive companies’ moral authority, its consequences in the context of corporate sociopolitical activism (CSA), and how it can be enhanced. The results of five experiments reveal that companies are perceived to have lower moral authority than nongovernmental organizations (NGOs) due to having more ulterior motives, and the impact of ulterior motives on the perception of moral authority is more pronounced for conservative consumers. Moreover, partnering with an NGO and demonstrating prior cause-aligned initiatives increases a company’s perceived moral authority, affecting reputation, attitudes, product choice, and willingness to pay. However, these effects only hold for liberal stances. These insights contribute to the debate on CSA’s impact on consumer perception and address calls for research on moral authority.
{"title":"The paradox of being profitable and moral: the role moral authority plays in corporate sociopolitical activism","authors":"Lucia S.G. Barros , Cristiane Pizzutti , Nathalia Soares Brum de Mello , Marcos Inácio Severo de Almeida , Giuliana Isabella , Paulo de Paula Baptista","doi":"10.1016/j.jbusres.2025.115913","DOIUrl":"10.1016/j.jbusres.2025.115913","url":null,"abstract":"<div><div>While stakeholders expect businesses to take sociopolitical stances, the moral authority of such efforts is often questioned. This research examines how consumers perceive companies’ moral authority, its consequences in the context of corporate sociopolitical activism (CSA), and how it can be enhanced. The results of five experiments reveal that companies are perceived to have lower moral authority than nongovernmental organizations (NGOs) due to having more ulterior motives, and the impact of ulterior motives on the perception of moral authority is more pronounced for conservative consumers. Moreover, partnering with an NGO and demonstrating prior cause-aligned initiatives increases a company’s perceived moral authority, affecting reputation, attitudes, product choice, and willingness to pay. However, these effects only hold for liberal stances. These insights contribute to the debate on CSA’s impact on consumer perception and address calls for research on moral authority.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"206 ","pages":"Article 115913"},"PeriodicalIF":9.8,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145799377","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-03-01Epub Date: 2025-12-24DOI: 10.1016/j.jbusres.2025.115941
Rui Xie , Wen Zhang , Zhenzhong Ma , Feng Mai , Jian Li
Live streaming e-commerce is becoming a mainstream marketing channel for firms, which has aroused great interest among practitioners and researchers. Although improving consumers’ conversion rate is regarded as the key to the success of live streaming e-commerce, few studies have noticed the dynamic nature of consumers’ conversion state, i.e., the consecutive transition of conversion state of consumers during the consecutive product-selling segments. To fill these research gaps, this paper investigates the effects of heuristic cues and systematic cues from streamer on the dynamics of consumers’ conversion state based on the dual processing theory. We adopt a data-driven approach to make use of hidden Markov model to identify unobserved consumers’ conversion state from observed behavior data. Empirical study is conducted by using 6,825 product live segments collected from Douyin e-commerce platform. The findings indicate that both heuristic cues and systematic cues have positive effects on escalating the conversion state of consumers and the previous conversion state of consumers moderates the effects. These findings provide great managerial implications for practitioners in customizing their marketing strategy in live streaming e-commerce.
{"title":"Heuristic or systematic? Effects of information cues on dynamics of consumers conversion in live streaming e-commerce","authors":"Rui Xie , Wen Zhang , Zhenzhong Ma , Feng Mai , Jian Li","doi":"10.1016/j.jbusres.2025.115941","DOIUrl":"10.1016/j.jbusres.2025.115941","url":null,"abstract":"<div><div>Live streaming e-commerce is becoming a mainstream marketing channel for firms, which has aroused great interest among practitioners and researchers. Although improving consumers’ conversion rate is regarded as the key to the success of live streaming e-commerce, few studies have noticed the dynamic nature of consumers’ conversion state, i.e., the consecutive transition of conversion state of consumers during the consecutive product-selling segments. To fill these research gaps, this paper investigates the effects of heuristic cues and systematic cues from streamer on the dynamics of consumers’ conversion state based on the dual processing theory. We adopt a data-driven approach to make use of hidden Markov model to identify unobserved consumers’ conversion state from observed behavior data. Empirical study is conducted by using 6,825 product live segments collected from Douyin e-commerce platform. The findings indicate that both heuristic cues and systematic cues have positive effects on escalating the conversion state of consumers and the previous conversion state of consumers moderates the effects. These findings provide great managerial implications for practitioners in customizing their marketing strategy in live streaming e-commerce.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"206 ","pages":"Article 115941"},"PeriodicalIF":9.8,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145838501","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-03-01Epub Date: 2025-12-20DOI: 10.1016/j.jbusres.2025.115922
Jung-Chieh Lee , Xueer Zhou
With artificial intelligence (AI) integration, AI-enabled fintech—such as mobile banking applications—offers personalized, efficient, and responsive financial services. However, the role of AI competencies in promoting users’ financial well-being remains underexplored in the context of AI-enabled mobile banking. Guided by construal level theory, this study investigates how cognitive, relational, and emotional AI competencies influence users’ subjective financial well-being through a sequential mediation pathway involving social psychological distance, social presence, trust, AI skepticism, and user satisfaction. We also include user familiarity with AI-enabled banking and financial literacy as moderating variables. Based on a three-wave longitudinal survey and data from 398 responses, the findings reveal that AI competencies shape subjective financial well-being through a sequential mediation process. Additionally, this study identifies significant moderating effects. We contribute to the literature by shifting the focus beyond adoption behaviors to understand the mechanisms through which AI competencies drive meaningful financial outcomes, specifically users’ subjective financial well-being.
{"title":"The impact of artificial intelligence (AI) competencies on subjective financial well-being in AI-enabled mobile banking: A construal level theory perspective","authors":"Jung-Chieh Lee , Xueer Zhou","doi":"10.1016/j.jbusres.2025.115922","DOIUrl":"10.1016/j.jbusres.2025.115922","url":null,"abstract":"<div><div>With artificial intelligence (AI) integration, AI-enabled fintech—such as mobile banking applications—offers personalized, efficient, and responsive financial services. However, the role of AI competencies in promoting users’ financial well-being remains underexplored in the context of AI-enabled mobile banking. Guided by construal level theory, this study investigates how cognitive, relational, and emotional AI competencies influence users’ subjective financial well-being through a sequential mediation pathway involving social psychological distance, social presence, trust, AI skepticism, and user satisfaction. We also include user familiarity with AI-enabled banking and financial literacy as moderating variables. Based on a three-wave longitudinal survey and data from 398 responses, the findings reveal that AI competencies shape subjective financial well-being through a sequential mediation process. Additionally, this study identifies significant moderating effects. We contribute to the literature by shifting the focus beyond adoption behaviors to understand the mechanisms through which AI competencies drive meaningful financial outcomes, specifically users’ subjective financial well-being.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"206 ","pages":"Article 115922"},"PeriodicalIF":9.8,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145839028","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-03-01Epub Date: 2026-01-07DOI: 10.1016/j.jbusres.2025.115964
Yuxue Shi , Xianfeng Zhang , Jong-Hyeong Kim , Huilin Ouyang
This study integrates customer inspiration theory and meaning transfer theory to examine how tourists’ discrete emotions lead to the comparative advantage of virtual (vs. human) influencer endorsers in enhancing tourists’ responses and whether advertising appeals and color hues have boundary constraints. Results from three experiments demonstrate that virtual (vs. human) influencer endorsements are more likely to boost tourists’ favorable attitude toward destinations and increase their travel or word-of-mouth intention via serial mediation through destination coolness and travel inspiration. Furthermore, it proves that forestalgic (vs. nostalgic) advertising appeals and cool (vs. warm) color hues can accentuate tourists’ positive responses when matched with virtual (vs. human) influencers. Theoretically, this research advances virtual influencer literature by proposing a novel explanatory framework for endorsement effectiveness, investigating emotion-related mechanisms, and examining temporal-based advertising appeals and color hue effects. Practically, it offers valuable insights for destination marketers to launch effective marketing campaigns with virtual influencers.
{"title":"Virtual influencer or human influencer in destination endorsement? The role of travel inspiration and forestalgic appeals","authors":"Yuxue Shi , Xianfeng Zhang , Jong-Hyeong Kim , Huilin Ouyang","doi":"10.1016/j.jbusres.2025.115964","DOIUrl":"10.1016/j.jbusres.2025.115964","url":null,"abstract":"<div><div>This study integrates customer inspiration theory and meaning transfer theory to examine how tourists’ discrete emotions lead to the comparative advantage of virtual (vs. human) influencer endorsers in enhancing tourists’ responses and whether advertising appeals and color hues have boundary constraints. Results from three experiments demonstrate that virtual (vs. human) influencer endorsements are more likely to boost tourists’ favorable attitude toward destinations and increase their travel or word-of-mouth intention via serial mediation through destination coolness and travel inspiration. Furthermore, it proves that forestalgic (vs. nostalgic) advertising appeals and cool (vs. warm) color hues can accentuate tourists’ positive responses when matched with virtual (vs. human) influencers. Theoretically, this research advances virtual influencer literature by proposing a novel explanatory framework for endorsement effectiveness, investigating emotion-related mechanisms, and examining temporal-based advertising appeals and color hue effects. Practically, it offers valuable insights for destination marketers to launch effective marketing campaigns with virtual influencers.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"206 ","pages":"Article 115964"},"PeriodicalIF":9.8,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145922403","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-03-01Epub Date: 2025-12-31DOI: 10.1016/j.jbusres.2025.115950
Ming-Chao Wang , Cut Irna Setiawati
Ecosystems are characterized by collaborative efforts among multiple actors that deliver value at the ecosystem level. The growing literature on the actor concept has introduced complex terminologies, contributing to an increase in definitional ambiguity and limited consensus on the foundational principles underlying the actor roles in the ecosystem. This study employs a “why, what, and how” analytical framework to systematically review the literature to try to clarify actors’ motivations, roles, and strategies within established ecosystems. The review uncovers critical sub-aspects of actor contributions and four essential actor-centric themes: embodiment type, operational mannerisms, key attributes, and inter-actor bonding dynamics. The study extends ecosystem theory by clarifying the roles of actors in fostering ecosystem continuity and adaptability. Importantly, it provides valuable insights for ecosystem stakeholders by highlighting ways to navigate and influence ecosystem dynamics. The study also establishes a strong foundation for future research into ecosystem actor interactions and their impact.
{"title":"Consolidating actor-centric perspectives in ecosystem research: A systematic review","authors":"Ming-Chao Wang , Cut Irna Setiawati","doi":"10.1016/j.jbusres.2025.115950","DOIUrl":"10.1016/j.jbusres.2025.115950","url":null,"abstract":"<div><div>Ecosystems are characterized by collaborative efforts among multiple actors that deliver value at the ecosystem level. The growing literature on the actor concept has introduced complex terminologies, contributing to an increase in definitional ambiguity and limited consensus on the foundational principles underlying the actor roles in the ecosystem. This study employs a “why, what, and how” analytical framework to systematically review the literature to try to clarify actors’ motivations, roles, and strategies within established ecosystems. The review uncovers critical sub-aspects of actor contributions and four essential actor-centric themes: embodiment type, operational mannerisms, key attributes, and inter-actor bonding dynamics. The study extends ecosystem theory by clarifying the roles of actors in fostering ecosystem continuity and adaptability. Importantly, it provides valuable insights for ecosystem stakeholders by highlighting ways to navigate and influence ecosystem dynamics. The study also establishes a strong foundation for future research into ecosystem actor interactions and their impact.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"206 ","pages":"Article 115950"},"PeriodicalIF":9.8,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145881601","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-03-01Epub Date: 2025-12-30DOI: 10.1016/j.jbusres.2025.115960
Hongjuan Tan , Yi Zhang , Xinyuan (Roy) Zhao , Anna S. Mattila , Huan Yang
Customer mistreatment (CM) significantly affects employees’ work outcomes. Drawing on cognitive–affective personality system theory, we conduct a meta-analysis of 232 independent samples from 202 primary studies (N = 76,957), elucidating three prominent mechanisms (i.e., cognition, affect, and resource depletion) through which CM negatively affects three core work outcomes (i.e., in-role, positive extra-role, and negative extra-role performance). Results show that integrating cognitive, affective, and resource mechanisms is essential for a comprehensive understanding of CM. When the three mechanisms are tested jointly, cognition and resource depletion remain significant across work outcomes, while affect remains significant only for negative extra-role performance. CM primarily impairs in-role and positive extra-role performance through cognition and drives negative extra-role performance through affect. Certain factors (e.g., public vs. private contexts, gender) moderate these relationships. These findings advance the understanding of CM and offer insights informing both customer service practice and future research agendas.
{"title":"A meta-analytic model of the influence of customer mistreatment on employees’ work outcomes","authors":"Hongjuan Tan , Yi Zhang , Xinyuan (Roy) Zhao , Anna S. Mattila , Huan Yang","doi":"10.1016/j.jbusres.2025.115960","DOIUrl":"10.1016/j.jbusres.2025.115960","url":null,"abstract":"<div><div>Customer mistreatment (CM) significantly affects employees’ work outcomes. Drawing on cognitive–affective personality system theory, we conduct a <em>meta</em>-analysis of 232 independent samples from 202 primary studies (N = 76,957), elucidating three prominent mechanisms (i.e., cognition, affect, and resource depletion) through which CM negatively affects three core work outcomes (i.e., in-role, positive extra-role, and negative extra-role performance). Results show that integrating cognitive, affective, and resource mechanisms is essential for a comprehensive understanding of CM. When the three mechanisms are tested jointly, cognition and resource depletion remain significant across work outcomes, while affect remains significant only for negative extra-role performance. CM primarily impairs in-role and positive extra-role performance through cognition and drives negative extra-role performance through affect. Certain factors (e.g., public vs. private contexts, gender) moderate these relationships. These findings advance the understanding of CM and offer insights informing both customer service practice and future research agendas.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"206 ","pages":"Article 115960"},"PeriodicalIF":9.8,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145881600","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-03-01Epub Date: 2025-12-31DOI: 10.1016/j.jbusres.2025.115944
Tjark Virkus , Kristina Klein
For brands that engage in activism by taking a stand on controversial socio-political topics, prior research has demonstrated that perceptions of authenticity are critical for evoking positive reactions among consumers. In two experimental studies, we establish two determinants of such perceived authenticity of brand activism: Both an intrinsic (vs. extrinsic) motivation and a high (vs. low) impact of a brand’s activism increase consumers’ authenticity perceptions, which then positively relate to consumer reactions to brand activism. In Study 2, with a representative sample of German consumers, we further clarify that perceptions of authenticity reduce consumers’ skepticism toward brand activism. These findings thus shed new light on which factors can prompt authenticity perceptions, as well as more positive attitudes toward brand activism campaigns.
{"title":"The role of authenticity and skepticism in consumers’ reactions to brand activism","authors":"Tjark Virkus , Kristina Klein","doi":"10.1016/j.jbusres.2025.115944","DOIUrl":"10.1016/j.jbusres.2025.115944","url":null,"abstract":"<div><div>For brands that engage in activism by taking a stand on controversial socio-political topics, prior research has demonstrated that perceptions of authenticity are critical for evoking positive reactions among consumers. In two experimental studies, we establish two determinants of such perceived authenticity of brand activism: Both an intrinsic (vs. extrinsic) motivation and a high (vs. low) impact of a brand’s activism increase consumers’ authenticity perceptions, which then positively relate to consumer reactions to brand activism. In Study 2, with a representative sample of German consumers, we further clarify that perceptions of authenticity reduce consumers’ skepticism toward brand activism. These findings thus shed new light on which factors can prompt authenticity perceptions, as well as more positive attitudes toward brand activism campaigns.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"206 ","pages":"Article 115944"},"PeriodicalIF":9.8,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145881604","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-03-01Epub Date: 2026-01-02DOI: 10.1016/j.jbusres.2025.115957
Yanhong Lu , Hongjuan Zhang , Shanshan Qian , Runhui Lin
Collaboration is closely linked to innovation, yet little is known about how collaborative relationship ending affects individual innovation. This study, grounded in social network theory, develops and tests a model linking the focal inventor’s collaborative relationship ending with innovation. It also examines how internal exploration capability and external exploration capability, along with tie strength, moderate this relationship. Analyzing Huawei’s 1,531 inventors’ patent data filed in China from 2004 to 2013, the results reveal that the focal inventor’s collaborative relationship ending has a negative effect on innovation. Additionally, the focal inventor’s internal exploration capability enhances this effect, while the focal inventor’s external exploration capability weakens it. The negative impact is most pronounced when internal exploration capability is high and the tie strength is weak. This study advances research on collaborative relationship dynamics and innovation by emphasizing the influence of collaborative relationship ending, exploration capabilities, and tie strength in shaping innovation.
{"title":"How does collaborative relationship ending affect the focal inventor’s innovation?","authors":"Yanhong Lu , Hongjuan Zhang , Shanshan Qian , Runhui Lin","doi":"10.1016/j.jbusres.2025.115957","DOIUrl":"10.1016/j.jbusres.2025.115957","url":null,"abstract":"<div><div>Collaboration is closely linked to innovation, yet little is known about how collaborative relationship ending affects individual innovation. This study, grounded in social network theory, develops and tests a model linking the focal inventor’s collaborative relationship ending with innovation. It also examines how internal exploration capability and external exploration capability, along with tie strength, moderate this relationship. Analyzing Huawei’s 1,531 inventors’ patent data filed in China from 2004 to 2013, the results reveal that the focal inventor’s collaborative relationship ending has a negative effect on innovation. Additionally, the focal inventor’s internal exploration capability enhances this effect, while the focal inventor’s external exploration capability weakens it. The negative impact is most pronounced when internal exploration capability is high and the tie strength is weak. This study advances research on collaborative relationship dynamics and innovation by emphasizing the influence of collaborative relationship ending, exploration capabilities, and tie strength in shaping innovation.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"206 ","pages":"Article 115957"},"PeriodicalIF":9.8,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145881640","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-03-01Epub Date: 2026-01-14DOI: 10.1016/j.jbusres.2026.115983
Beini Liu , Scott B Dust , Minya Xu , Xinyu Zhang
Enhancing organizational competitiveness significantly depends on employees’ knowledge sharing, a vital behavior that leaders are likely to influence their followers to participate in. Based on social information processing theory, we theorize that leader mindfulness impacts followers’ tacit and explicit knowledge sharing through two distinct mechanisms: followers’ prosocial motivation and image preservation motivation. Findings from a pilot study and a multi-wave, multi‑source field study indicate that leader mindfulness influences follower tacit knowledge sharing through follower prosocial motivation and follower explicit knowledge sharing through follower image preservation motivation; follower mindfulness amplifies both indirect effects. Supplemental analyses uncover a further pathway: leader mindfulness also promotes follower explicit knowledge sharing via prosocial motivation, whereas the image preservation route does not extend to tacit knowledge sharing. We discuss theoretical and practical implications related to knowledge sharing and leader mindfulness.
{"title":"Sharing for the right reasons? Influence of leader mindfulness on follower tacit and explicit knowledge sharing","authors":"Beini Liu , Scott B Dust , Minya Xu , Xinyu Zhang","doi":"10.1016/j.jbusres.2026.115983","DOIUrl":"10.1016/j.jbusres.2026.115983","url":null,"abstract":"<div><div>Enhancing organizational competitiveness significantly depends on employees’ knowledge sharing, a vital behavior that leaders are likely to influence their followers to participate in. Based on social information processing theory, we theorize that leader mindfulness impacts followers’ tacit and explicit knowledge sharing through two distinct mechanisms: followers’ prosocial motivation and image preservation motivation. Findings from a pilot study and a multi-wave, multi‑source field study indicate that leader mindfulness influences follower tacit knowledge sharing through follower prosocial motivation and follower explicit knowledge sharing through follower image preservation motivation; follower mindfulness amplifies both indirect effects. Supplemental analyses uncover a further pathway: leader mindfulness also promotes follower explicit knowledge sharing via prosocial motivation, whereas the image preservation route does not extend to tacit knowledge sharing. We discuss theoretical and practical implications related to knowledge sharing and leader mindfulness.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"206 ","pages":"Article 115983"},"PeriodicalIF":9.8,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145978489","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-03-01Epub Date: 2026-01-13DOI: 10.1016/j.jbusres.2026.115988
Britta C. Brugman , Sarah Marschlich , Olga Eisele , Sonia J. Shaikh
Organizations are increasingly engaging in and taking a stance on public debates about controversial sociopolitical issues. This study explores how stakeholders’ political predispositions (i.e., political orientation and political trust) and contextual attitudes (i.e., societal issue salience and CSA skepticism) shape their attitudes toward CSA. The results of a preregistered representative survey in the Netherlands (N = 1,863) showed that stakeholder attitudes toward CSA are more positive when individuals identify less as conservative, trust political institutions more, and are more aware of major social (as opposed to economic or safety-related) issues. Moreover, we found an interaction effect between CSA skepticism and social issue salience on attitudes toward CSA: CSA attitudes become more positive with increasing social issue salience among highly skeptical individuals than among those with moderate or low CSA skepticism. These findings improve our understanding of the determinants of overall (favorable) evaluations of CSA across organizations and issue domains.
{"title":"Advocating for good? Individual-level political predictors of attitudes toward corporate sociopolitical activism","authors":"Britta C. Brugman , Sarah Marschlich , Olga Eisele , Sonia J. Shaikh","doi":"10.1016/j.jbusres.2026.115988","DOIUrl":"10.1016/j.jbusres.2026.115988","url":null,"abstract":"<div><div>Organizations are increasingly engaging in and taking a stance on public debates about controversial sociopolitical issues. This study explores how stakeholders’ political predispositions (i.e., political orientation and political trust) and contextual attitudes (i.e., societal issue salience and CSA skepticism) shape their attitudes toward CSA. The results of a preregistered representative survey in the Netherlands (<em>N</em> = 1,863) showed that stakeholder attitudes toward CSA are more positive when individuals identify less as conservative, trust political institutions more, and are more aware of major social (as opposed to economic or safety-related) issues. Moreover, we found an interaction effect between CSA skepticism and social issue salience on attitudes toward CSA: CSA attitudes become more positive with increasing social issue salience among highly skeptical individuals than among those with moderate or low CSA skepticism. These findings improve our understanding of the determinants of overall (favorable) evaluations of CSA across organizations and issue domains.</div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"206 ","pages":"Article 115988"},"PeriodicalIF":9.8,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145978491","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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