This study addresses the complexities of selecting the optimal Virtual Reality (VR) platform for risk management in Supply Chain Management (SCM), emphasizing the significance of human-centric attributes in this decision-making process. As SCM encompasses the strategic coordination of suppliers, manufacturers, and distributors, the integration of advanced technologies, including VR, becomes essential for enhancing operational efficiency and resilience in today’s dynamic market environments. This paper proposes a novel MADM model that incorporates the R.Graph method to account for the interactions between criteria. We developed two distinct algorithms: the first directly calculates ranks based on attribute interactions, while the second modifies weights to reflect these interactions. By focusing on user experience, accessibility, collaboration features, and other relevant attributes, the model aims to facilitate a comprehensive evaluation of VR platforms. The application of qualitative input data allows for a more nuanced analysis, particularly in scenarios where quantitative data is limited. This research contributes to the understanding of how VR technologies can be leveraged to enhance risk management within supply chains, ultimately fostering greater resilience and adaptability. The findings underscore the importance of aligning technology with organizational objectives and user needs, paving the way for innovation and improved performance in the metaverse. The selected platforms for this study are Bentley Synchro XR and Augmentir, which were identified as the top VR technologies for construction SCM risk management based on our evaluation.
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