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The Obstacles to Using Performance Appraisal and Reward Systems as Tools for Improving Employee Performance 使用绩效评估和奖励制度作为提高员工绩效的工具的障碍
Pub Date : 2022-05-15 DOI: 10.37745/ijbmr.2013/vol10n5pp8693
Thomas Alama Etalong, Francis Okechukwu Chikeleze, Afam Onyeka Chukwunyelum
Performance appraisal and incentive systems are one of the fundamental tools utilised by succeeding businesses, both public and private, in increasing employee performance, as they serve to keep employees on their toes and motivated to work for the organization's betterment. Personal bias, recent effects, spillover, and a lack of clarity in the job description are some of the characteristics that militate against using performance appraisal as a strategy for improving employee performance, according to the findings. The study suggested, among other things, the creation of a clearly defined benchmark for rewarding employees who perform exceptionally well in their job delivery. This is to ensure transparency in the process of rewarding employees for a job well done, as this will encourage others to perform better. Finally, a performance appraisal should not only be based on an employee's recent performance or spill-over, personal bias but the employee's overall performance over the period under review.
绩效评估和激励制度是成功的企业(无论是公共企业还是私营企业)用来提高员工绩效的基本工具之一,因为它们可以使员工保持警觉,并激励他们为组织的改善而工作。根据研究结果,个人偏见、近期影响、溢出效应和工作描述缺乏明确性是妨碍将绩效评估作为提高员工绩效的策略的一些特征。该研究建议,除其他事项外,建立一个明确定义的基准,以奖励在工作中表现出色的员工。这是为了确保奖励工作出色的员工的过程透明,因为这将鼓励其他人表现得更好。最后,绩效评估不仅应该基于员工最近的表现或溢出效应、个人偏见,还应该基于员工在评估期间的整体表现。
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引用次数: 0
Entrepreneurial Human Relations and Organizational Sustainability: A Study of Selected Hotels in Akwa Ibom State 企业家人际关系与组织可持续性:阿夸伊博姆州选定酒店的研究
Pub Date : 2022-05-15 DOI: 10.37745/ijbmr.2013/vol10n5pp94116
A. G. Robinson, C. Brownson
The study examined the relationship between entrepreneurial human relations and organizational sustainability. However, the specific objectives of the study include: to examine, ascertain, determine, and assess the relationship between communication skills, conflict resolution skills, negotiation skills and multi-tasking skills of an entrepreneur and organizational sustainability of small-scale enterprises. Survey research design was adopted and the population of this study consists of 150 employees from 5 selected hotels in Akwa Ibom State. Data were collected through the use of structured questionnaires and furthermore, Cronbach Alpha were adopted to test for internal consistency of the construct. Findings revealed that there is a significant relationship between communication, conflict resolution, negotiation and multi-tasking skills of an entrepreneur and organizational sustainability of small-scale enterprises. The result further revealed that there is a positive relationship between communication, conflict resolution, negotiation and multi-tasking skills of an entrepreneur and organizational sustainability of small-scale enterprises. It was concluded that there is a positive relationship between communication, conflict resolution, negotiation and multitasking skills of an entrepreneur and organizational sustainability of small-scale enterprises. It recommended that, the selected hotels should communication and disclosed all issues relating to organizational sustainability to all the stakeholders, whether it has positive or negative effect on the environment. The selected hotels should embrace environmental stewardship in their business operations and should communicate the negative impact of their activities to the eco-system. Entrepreneur should be fair to employee wages to avoid conflict in an organization.
本研究考察了企业家人际关系与组织可持续性的关系。然而,该研究的具体目标包括:检查、确定、确定和评估企业家的沟通技巧、解决冲突技巧、谈判技巧和多任务技能与小型企业组织可持续性之间的关系。采用调查研究设计,本研究的人口包括来自阿夸伊博姆州5家选定酒店的150名员工。采用结构化问卷收集数据,并采用Cronbach Alpha检验结构的内部一致性。研究发现,企业家的沟通、冲突解决、谈判和多任务技能与小型企业的组织可持续性存在显著的关系。结果进一步揭示了企业家的沟通、冲突解决、谈判和多任务技能与小型企业组织可持续性之间存在正相关关系。结论是,企业家的沟通、解决冲突、谈判和多任务处理技能与小型企业的组织可持续性之间存在正相关关系。报告建议,被选中的酒店应与所有利益相关者沟通并披露与组织可持续性有关的所有问题,无论它对环境有积极或消极的影响。被选中的酒店应将环境管理纳入其业务运营,并应传达其活动对生态系统的负面影响。企业家应该公平对待员工的工资,以避免组织中的冲突。
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引用次数: 0
Maintenance Management and Organizational Performance in Selected Manufacturing Firms, Akwa Ibom State 阿夸伊博姆州选定制造企业的维修管理和组织绩效
Pub Date : 2022-03-15 DOI: 10.37745/ijbmr.2013/vol10no4pp.37-58
This research was designed to examine the relationship between Maintenance Management and organizational performance among selected manufacturing firms in Akwa Ibom State. Survey research design was adopted for the study and a sample size of 258 respondents was drawn from the population of 275. For the objective of the study to be achieved, five hypotheses were formulated. The major instrument for data collection was a structured questionnaire administered to the respondent using random sampling techniques. Data collected were analysed using simple percentage and Ordinal Logistic Regression. Results show that there is a significant correlation between variables of maintenance management such as corrective, preventive, condition-based maintenance and pre-determined maintenance and organizational performance variables of effectiveness, efficiency and profitability among selected manufacturing firms in Akwa Ibom State. Based on the finding of the analysis, management has to provide the maintenance teams with a maintenance management software in order to ensure proper interventions monitoring as well as smooth communication between technicians and other professionals to enhances business success. Consequently, it is recommended that Management should ensure that Corrective maintenance is implemented right after a defect has been detected on a piece of equipment or a production line: its objective is to make the piece of equipment work normally again, so that it can perform its assigned function. Corrective maintenance can either be planned or unplanned depending on whether or not a maintenance plan has been created.
本研究旨在研究在阿夸伊博姆州选定的制造企业维修管理和组织绩效之间的关系。本研究采用调查研究设计,从275人中抽取258人作为样本。为了达到研究的目的,我们提出了五个假设。数据收集的主要工具是使用随机抽样技术对受访者进行结构化问卷调查。收集的数据使用简单百分比和有序逻辑回归进行分析。结果表明,在阿夸伊博姆州选定的制造企业中,维修管理变量(如纠正性维修、预防性维修、基于状态的维修和预定维修)与组织绩效变量(有效性、效率和盈利能力)之间存在显著的相关性。根据分析的结果,管理层必须为维护团队提供维护管理软件,以确保适当的干预监测以及技术人员和其他专业人员之间的顺畅沟通,以提高业务成功。因此,建议管理层应确保在设备或生产线上发现缺陷后立即实施纠正性维护:其目标是使设备再次正常工作,使其能够执行指定的功能。根据是否创建了维护计划,可以计划或不计划纠正性维护。
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引用次数: 0
The Change Management of the Foam Manufacturing During the Covid-19 Pandemic: Case Study Covid-19大流行期间泡沫制造的变更管理:案例研究
Pub Date : 2022-03-15 DOI: 10.37745/ijbmr.2013/vol10no3pp51-70
The purpose of this research will be to explore operations through a change management approach in foam manufacturing companies during the covid 19 pandemic in 2020 and 2021. The method used is a case study, which is a non-inferential research method. The data taken is from this foam manufacturing company. Followed by analysis and deepening to find out the adaptability and changes made and how this company manages these changes. The interesting finding is that change management must be carried out in a planned manner, carried out systematically by evaluating each transition. The phases include, change integration and transition, program and scope of change, redefine change, and detailed changes
本研究的目的是探索在2020年和2021年covid - 19大流行期间,泡沫制造公司通过变革管理方法的运营。使用的方法是案例研究,这是一种非推理的研究方法。数据来自这家泡沫制造公司。然后分析和深化,找出适应性和变化,以及该公司如何管理这些变化。有趣的发现是变更管理必须以计划的方式执行,通过评估每个转换系统地执行。这些阶段包括:变更集成和转换、变更的规划和范围、重新定义变更和详细变更
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引用次数: 1
Fair Value Accounting and Stock Valuation of Firms Listed In the Manufacturing Sector in Nigeria 公允价值会计与尼日利亚制造业上市公司的股票估值
Pub Date : 2022-03-15 DOI: 10.37745/ijbmr.2013/vol10no2pp.24-32
The goal of this study is to analyze how the historical cost approach of valuing assets in Nigerian manufacturing businesses is influenced by the fair value accounting methodology. From a total of twelve listed petroleum businesses on the Nigerian Stock Exchange, five were selected at random. As a descriptive study, secondary data was collected. The Central Bank of Nigeria's Bureau of Statistics supplied data on performance reports and stock prices for the assets under examination, while historical values were collected from the published annual financial statements of the firms and fair values were assessed using the price index. When comparing assets appraised at fair value and those valued at historical cost, the T-test statistical technique was applied to discover if there is a significant difference. Profession accounting organizations should continue to study asset valuation in order to establish a consistent method for determining the value of an asset.
本研究的目的是分析尼日利亚制造业评估资产的历史成本法如何受到公允价值会计方法的影响。在尼日利亚证券交易所上市的12家石油企业中,随机选择了5家。作为一项描述性研究,收集了二手数据。尼日利亚中央银行统计局提供了有关被检查资产的业绩报告和股价的数据,而历史价值是从公司公布的年度财务报表中收集的,公允价值是使用价格指数评估的。在比较以公允价值评估的资产和以历史成本评估的资产时,应用t检验统计技术来发现是否存在显著差异。专业会计组织应继续研究资产评估,以建立一致的确定资产价值的方法。
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引用次数: 0
Functional Strategies and Performance: Empirical Evidence from Commercial Banks in Nakuru County in Kenya 功能策略与绩效:来自肯尼亚纳库鲁县商业银行的经验证据
Pub Date : 2022-03-15 DOI: 10.37745/ijbmr.2013/vol10no4pp.17-36
Business environment is characterized by high turbulence in organizational performance. Functional strategies play a role as banks aim at customer retention, increased profits, increased sale volumes, efficiency and increased market share. The research established the effect of operational, marketing, finance and human resource management strategies on organizational performance. The study used descriptive research design with a target population of 205. Questionnaire was used to collect primary data which was analyzed using descriptive and inferential statistics with the help of Statistical Package for Social Sciences software. Findings indicated that operational, marketing, finance and human resource management strategies affected the organizational performance. The correlation between the operational strategies and marketing together with human resource management strategies was negative and insignificant. The correlation between operational and finance strategies was positive and insignificant. Operational, finance, marketing and human resource strategies were not significant to organizational performance. It is recommended that functional strategies be improved.
商业环境的特点是组织绩效的高度动荡。职能战略发挥作用,银行的目标是客户保留,增加利润,增加销售量,效率和增加市场份额。研究确立了运营策略、营销策略、财务策略和人力资源管理策略对组织绩效的影响。本研究采用描述性研究设计,目标人群为205人。采用问卷调查法收集原始数据,利用Statistical Package for Social Sciences软件进行描述性统计和推断性统计分析。研究结果表明,运营、营销、财务和人力资源管理策略对组织绩效有影响。经营策略、营销策略与人力资源管理策略之间呈负相关且不显著。经营战略与财务战略之间存在显著的正相关关系。运营策略、财务策略、营销策略和人力资源策略对组织绩效影响不显著。建议改进功能策略。
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引用次数: 0
Competency Mapping And Organizational Productivity: A study of Lafarge Cement Company, Calabar, Cross River State, Nigeria 胜任力映射与组织生产力:拉法基水泥公司研究,卡拉巴,克罗斯河州,尼日利亚
Pub Date : 2022-03-15 DOI: 10.37745/ijbmr.2013/vol10no4pp.1-16
This research was designed to ascertain the Effect of Competency Mapping and Organizational productivity in Lafarge Cement Company, Calabar. Survey Research Design was adopted for the study and a sample size of 174 was drawn. For the purpose of the study to be achieved, three hypotheses were formulated. The major instrument for data collection was a structured questionnaire administered to the respondents using simple random sampling technique. Data collected were analyzed using percentage and Pearson Product Moment Correlation. From the analysis, the result revealed that competency mapping has significant relationship with organizational productivity. Based on the findings, it is concluded that leadership competency has a significant effect on organizational performance. As a result of this, Management of Lafarge Cement Company should pay attention to various competencies under study as it improves the productivity of organization and also Management of Lafarge Cement Company should train employees to attain certain competencies as it improves the productivity of organization Lafarge Cement Company.
本研究旨在探讨胜任力映射与组织生产力的关系。本研究采用调查研究设计,样本量为174人。为了实现研究的目的,提出了三个假设。数据收集的主要工具是使用简单随机抽样技术对受访者进行结构化问卷调查。收集的数据使用百分比和Pearson积差相关进行分析。分析结果表明,胜任力映射与组织生产力有显著的关系。基于研究结果,得出领导能力对组织绩效有显著影响的结论。因此,拉法基水泥公司的管理层应该关注所研究的各种能力,因为它提高了组织的生产力,拉法基水泥公司的管理层也应该培训员工获得某些能力,因为它提高了组织拉法基水泥公司的生产力。
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引用次数: 0
Social Intelligence and Successful Strategic Change Management: A study of Jubilee Syringe Manufacturing Co. Ltd, Akwa Ibom State, Nigeria 社会智能与成功的战略变革管理:对尼日利亚阿夸伊博姆州Jubilee注射器制造有限公司的研究
Pub Date : 2022-03-15 DOI: 10.37745/ijbmr.2013/vol10no3pp.1-19
This research was designed to examine the relationship between Social Intelligence and Successful Strategic Change Management, a study of Jubilee syringe Manufacturing Co. Ltd, Akwa Ibom State. Cross sectional survey design was adopted for the study and a sample size of 118 respondents was drawn from the population size of 330. For the objective of the study to be achieved, five hypotheses were formulated. The major instrument for data collection was a structured questionnaire administered to the respondent using random sampling techniques. Data collected were analysed using simple percentage and Spearman Rank correlation. Results show that there is a significant correlation between Social Intelligence and Successful Strategic Change Management. Based on the finding of the analysis, In conclusion, this study supported other recent research findings that social intelligence is an important successful change management that is predictive of leadership. It also furthered the notion that intelligence is important in creating appropriate and original problem constructions. Because social intelligence is a trait that accounts for effective leader behaviour across multiple situations, it seems to reconcile the trait and situation approaches to leadership. Consequently, It is recommended that managers ensure positive organizational environment (working conditions, policies and procedures) necessary for stimulating successful strategic change management. Also, empirical studies should be conducted to identify factors that predict Successful Strategic Change Management among employees in Nigeria.
本研究旨在探讨社会智力和成功的战略变革管理之间的关系,研究银禧注射器制造有限公司,阿夸伊博姆州。本研究采用横断面调查设计,从330人的总体规模中抽取118人作为样本。为了达到研究的目的,我们提出了五个假设。数据收集的主要工具是使用随机抽样技术对受访者进行结构化问卷调查。收集的数据使用简单百分比和Spearman秩相关进行分析。结果表明,社会智力与成功的战略变革管理存在显著的相关关系。综上所述,本研究支持了其他最近的研究发现,即社会智力是一个重要的成功的变革管理,是领导能力的预测。它还进一步推动了这样一种观念,即智力在创造适当的、原创的问题结构方面很重要。因为社会智力是一种特质,它解释了在多种情况下有效的领导行为,它似乎调和了特质和情境的领导方法。因此,建议管理人员确保积极的组织环境(工作条件、政策和程序)是刺激成功的战略变革管理所必需的。此外,还应进行实证研究,以确定预测尼日利亚员工成功的战略变革管理的因素。
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引用次数: 0
Ergonomics and Organizational Sustainability: A Study of Peacock Paint Limited, Ikot Ekan, Etinan L.G.A Akwa Ibom State 人体工程学与组织可持续性:孔雀涂料有限公司的研究,Ikot Ekan, Etinan L.G.A Akwa Ibom State
Pub Date : 2022-03-15 DOI: 10.37745/ijbmr.2013/vol10no4pp.75-94
This study investigates the relationship between ergonomics and organizational sustainability. Four specific objectives, four research questions and hypotheses guided the study. The variables under review were work posture, mental workload, new work paradigms and factory layout. The study is restricted to peacock paint limited located at Ikot Ekan, Etinan LGA. Descriptive survey research was employed for the study. The total population of this research study was 308 which comprises of the staff (employers and workers) of peacock paint limited, Ikot Ekan. Etinan LGA. The sample size for this study is 174 determined using Taro Yamani formula. Simple random sampling technique was employed for the study. The information for the research work was collected from primary and secondary sources. The primary source was mainly through questionnaire. The secondary sources involved review of company’s document and literature on ergonomics. The validity of the instrument was ascertained through presenting the instrument to the experts who assessed the suitability of the instrument for measuring the variables under study. To determine the reliability of the instrument, the instrument was presented to group of staff in a factory (Peacock Paint Limited) using a pilot test. Cronbach Alpha was then used to determine the reliability index which gave a value of 0.962. The instrument was then administered to the staff of Peacock Paint Limited. The data was analysed using Pearson Product Moment Correlation (PPMC) to answer the research questions and to test the null hypotheses at 0.5level of significance. Findings of the study show that Work Posture, Mental Workload, New Work Paradigms and factory layout are all related to Organisational Sustainability. It is concluded that there is a relationship between ergonomics and Organizational Sustainability. It is recommended among others that Job rotation as a matter of policy should be practiced by the company. That is, Workplace should be efficiently designed to enable easy interaction between workers and equipment and in support of new work paradigms; the company should consider allowing employees work in shifts. The management of peacock paint limited should take some effective measures to safe guide the health of workers by providing safety tools and equipment.
本研究探讨人机工程学与组织可持续性的关系。四个具体目标,四个研究问题和假设指导了研究。研究的变量包括工作姿势、精神负荷、新工作范式和工厂布局。本研究仅限于位于艾蒂南州伊科特伊坎的孔雀涂料有限公司。本研究采用描述性调查法。本研究的总人数为308人,包括Ikot Ekan孔雀涂料有限公司的员工(雇主和工人)。Etinan达到。本研究的样本量为174人,采用Yamani太郎公式确定。本研究采用简单随机抽样方法。研究工作的资料是从一手和二手资料中收集的。主要来源是通过问卷调查。次要资料来源包括查阅公司的文件和有关人体工程学的文献。仪器的有效性是通过向专家展示仪器来确定的,专家评估了测量所研究变量的仪器的适用性。为了确定仪器的可靠性,该仪器在一家工厂(孔雀涂料有限公司)的一组工作人员中进行了试点测试。采用Cronbach Alpha法确定信度指数,信度指数为0.962。该仪器随后被管理给孔雀涂料有限公司的员工。使用Pearson积差相关(PPMC)对数据进行分析,以回答研究问题并在0.5显著性水平下检验零假设。研究结果表明,工作姿态、心理负荷、新工作范式和工厂布局均与组织可持续性相关。研究结果表明,人机工程学与组织可持续性之间存在一定的关系。有人建议,作为一项政策,公司应该实行轮岗。也就是说,工作场所应该有效地设计,使工人和设备之间能够轻松互动,并支持新的工作范式;公司应该考虑允许员工轮班工作。孔雀涂料有限公司的管理层应采取有效措施,通过提供安全工具和设备,安全指导工人的健康。
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引用次数: 2
Effects of Communication On Quality Service Delivery in Mission Hospitals in Meru County, Kenya 沟通对肯尼亚梅鲁县教会医院服务质量的影响
Pub Date : 2022-03-15 DOI: 10.37745/ijbmr.2013/vol10no3pp.39-50
Communication is one of the most critical management practices in an organization. It is argued that managers spend over 70 percent of their time communicating. This is because without effective communication, understanding is lost or compromised in the ‘noise’ and mess that is everyday work life. Communication is effective if done well downwards, upwards and sideways from seniors, subordinates and peers respectively and effective feedback given. The means or channels of communication should also be very clear and short to avoid long bureaucracies and excessive routes that compromise the quality of what is being communicated. The health sector in Kenya is highly regulated by both the Government and relevant professional bodies to ensure quality is maintained in training of medical caregivers and in dispensing services. Three major categories of healthcare service providers exist in Kenya – public, private and mission/faith-based organizations with variants in between. Meru County, one of the forty-seven counties in Kenya, is situated almost at the center of the country and has all these major categories of hospitals. Within the mission hospitals in Meru County, besides the government and professional bodies, close regulation is also practiced by faith-based organizations that sponsor the hospitals. The purpose of this study was to establish the nature and effect of communication in providing quality service delivery in the mission hospitals in Meru County, Kenya. The study was formulated as a survey to cover all the eight mission hospitals namely Nkubu, Chaaria, Kiirua, Maua, Mutuati, Tigania, Igoji and Gitoro. Piloting was done at Wamba mission hospital in Isiolo county to ensure validity of study tools. Descriptive study design was used. Major stakeholders in the hospitals were targeted as respondents including CEOs, Human resource and public relations officers and other staff as internal stakeholders while patients, suppliers and neighbours formed external stakeholders. A total of 128 were interviewed as a representative sample. A drop and pick method was used where questionnaires for each hospital were delivered and distributed to the potential respondents. Some respondents like patients and neighbours were assisted by researchers to fill in the questionnaires to avoid bothering them unnecessarily. Data was analyzed quantitatively using SPSS Version 23 and results described using descriptive statistics and presented in tables. The study found that communication had a significant positive affect on quality-of-service delivery (R=0.498, F=6.922, P=0.00) in mission hospitals.Effective communication and customer care was lauded as a critical consideration in dealing with clients and was emphasized among all levels of staff of mission hospitals to ensure sustainability of quality service delivery. The study recommended further analysis of private and public hospitals on the same parameters for comparison.
沟通是组织中最关键的管理实践之一。有人认为,管理者花费超过70%的时间进行沟通。这是因为如果没有有效的沟通,理解就会在日常工作生活的“噪音”和混乱中丢失或妥协。如果在上级、下属和同事之间分别进行向下、向上和横向的沟通,并给出有效的反馈,那么沟通是有效的。沟通的手段或渠道也应该非常明确和简短,以避免冗长的官僚程序和过多的路线,从而损害所沟通内容的质量。肯尼亚的卫生部门受到政府和相关专业机构的严格监管,以确保医疗护理人员的培训和配药服务的质量。肯尼亚存在三大类医疗保健服务提供者——公共、私人和基于使命/信仰的组织,两者之间存在差异。梅鲁县是肯尼亚47个县之一,几乎位于肯尼亚的中心,拥有所有这些主要类型的医院。在梅鲁县的教会医院内,除了政府和专业机构外,赞助医院的宗教组织也实行严密的管理。本研究的目的是确定沟通在肯尼亚梅鲁县教会医院提供优质服务方面的性质和效果。这项研究是一项调查,涵盖了恩库布、查里亚、基鲁瓦、毛阿、穆图阿蒂、蒂加尼亚、伊戈吉和吉托罗等所有八家教会医院。在伊西洛洛县的万巴教会医院进行了试点,以确保研究工具的有效性。采用描述性研究设计。调查对象是医院的主要利益相关者,包括首席执行官、人力资源和公共关系官以及其他工作人员,他们是内部利益相关者,而患者、供应商和邻居则是外部利益相关者。共采访了128人作为代表性样本。采用丢取法,将每所医院的调查问卷分发给潜在的应答者。一些受访者,如病人和邻居,由研究人员协助填写问卷,以避免不必要地打扰他们。使用SPSS Version 23对数据进行定量分析,并使用描述性统计对结果进行描述,并以表格形式呈现。研究发现,在任务医院,沟通对服务提供质量有显著的正向影响(R=0.498, F=6.922, P=0.00)。有效的沟通和客户关怀被称赞为与客户打交道的关键考虑因素,并在教会医院的各级工作人员中得到强调,以确保提供优质服务的可持续性。该研究建议进一步分析私立和公立医院的相同参数进行比较。
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引用次数: 2
期刊
International Journal of Business and Management Review
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