Pub Date : 2022-03-15DOI: 10.37745/ijbmr.2013/vol10no2pp.33-43
The main purpose of this study is to examine the impact of organizational fairness on organizational citizenship behaviour in fast food industries in Uyo Metropolis Akwa Ibom State, Nigeria. The study adopted a correlational approach by considering organizational fairness as an independent variable and organizational citizenship behaviour as the dependent variable. The sample for the study consist of 40 employees selected randomly from fast food industries in Uyo. Data were collected through two standard questionnaires after having been validated and confirmed by experts. A 4 scale with 16 items developed by Khuarana (2013) was used to measure organizational fairness with the following components. Distributive fairness, procedural fairness and interactive fairness, whereas, Podsakoff’s (2003) 24 items scale was used to measure organizational citizenship behaviour based on Organ’s (1988) five dimensions of organizational citizenship behaviour which are: Altruism, sportsmanship, civic virtue, conscientiousness and courtesy. For data analysis, correlation and regression analyses were employed in the study and the result showed that, there is a significant positive effect of organizational fairness on organizational citizenship behaviour. Secondly, the result also showed that among the construct of organizational fairness, procedural fairness has the highest and significant correlation with organizational citizenship behaviour. Therefore, it is recommended that, for fast food industries in Uyo, Akwa Ibom State, Nigeria to be effective in achieving its targeted goals and objectives, it is required of them to reevaluate its performance specifically on the three basic dimensions of fairness and their associated variables.
{"title":"Organizational Fairness and Organizational Citizenship Behaviour: A study of selected fast food industries in Uyo metropolis, Akwa Ibom State, Nigeria","authors":"","doi":"10.37745/ijbmr.2013/vol10no2pp.33-43","DOIUrl":"https://doi.org/10.37745/ijbmr.2013/vol10no2pp.33-43","url":null,"abstract":"The main purpose of this study is to examine the impact of organizational fairness on organizational citizenship behaviour in fast food industries in Uyo Metropolis Akwa Ibom State, Nigeria. The study adopted a correlational approach by considering organizational fairness as an independent variable and organizational citizenship behaviour as the dependent variable. The sample for the study consist of 40 employees selected randomly from fast food industries in Uyo. Data were collected through two standard questionnaires after having been validated and confirmed by experts. A 4 scale with 16 items developed by Khuarana (2013) was used to measure organizational fairness with the following components. Distributive fairness, procedural fairness and interactive fairness, whereas, Podsakoff’s (2003) 24 items scale was used to measure organizational citizenship behaviour based on Organ’s (1988) five dimensions of organizational citizenship behaviour which are: Altruism, sportsmanship, civic virtue, conscientiousness and courtesy. For data analysis, correlation and regression analyses were employed in the study and the result showed that, there is a significant positive effect of organizational fairness on organizational citizenship behaviour. Secondly, the result also showed that among the construct of organizational fairness, procedural fairness has the highest and significant correlation with organizational citizenship behaviour. Therefore, it is recommended that, for fast food industries in Uyo, Akwa Ibom State, Nigeria to be effective in achieving its targeted goals and objectives, it is required of them to reevaluate its performance specifically on the three basic dimensions of fairness and their associated variables.","PeriodicalId":221097,"journal":{"name":"International Journal of Business and Management Review","volume":"218 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134368438","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-03-15DOI: 10.37745/ijbmr.2013/vol10no2pp.44-53
The contribution of taxation to all economies around the world cannot be exaggerated. Apart from the revenue function it performs for the government, it is also used to help the country achieve its macroeconomic goals in the areas of fiscal and monetary policy. While a significant portion of Nigeria's income comes from taxes, it has long been observed that the role of taxation in stimulating economic activity and growth remains unrecognized especially in the area of infrastructure and basic equipment. Earlier documents have shown that tax revenues in developed countries have a significant impact on economic growth, which is clearly reflected in the services provided by these countries. Therefore, the main purpose of this study is to investigate the relationship between Nigerian tax revenues and economic growth in Nigeria. Multiple linear regression analysis was used to analyze the data using the Microsoft Excel package. As a result, petroleum profit tax, company income tax and value added tax have a positive impact on Nigeria's economic growth, while custom excise and duties have a negative impact, but overall, between tax revenue and Nigeria's economic growth, there is a significant correlation. The use of generated tax revenue is a serious concern, requires special attention of policy makers, taxpayer violations of tax law are obstacles, and inefficient tax administration is a sufficient loophole for tax evasion. As a result, income is reduced. In particular, the Tax Administration is only responsible for qualified professionals and trusted persons, and it is advisable to thoroughly educate the importance of taxes for the entire population.
{"title":"Effect of Tax Revenue Generation on Economic Growth in Nigeria","authors":"","doi":"10.37745/ijbmr.2013/vol10no2pp.44-53","DOIUrl":"https://doi.org/10.37745/ijbmr.2013/vol10no2pp.44-53","url":null,"abstract":"The contribution of taxation to all economies around the world cannot be exaggerated. Apart from the revenue function it performs for the government, it is also used to help the country achieve its macroeconomic goals in the areas of fiscal and monetary policy. While a significant portion of Nigeria's income comes from taxes, it has long been observed that the role of taxation in stimulating economic activity and growth remains unrecognized especially in the area of infrastructure and basic equipment. Earlier documents have shown that tax revenues in developed countries have a significant impact on economic growth, which is clearly reflected in the services provided by these countries. Therefore, the main purpose of this study is to investigate the relationship between Nigerian tax revenues and economic growth in Nigeria. Multiple linear regression analysis was used to analyze the data using the Microsoft Excel package. As a result, petroleum profit tax, company income tax and value added tax have a positive impact on Nigeria's economic growth, while custom excise and duties have a negative impact, but overall, between tax revenue and Nigeria's economic growth, there is a significant correlation. The use of generated tax revenue is a serious concern, requires special attention of policy makers, taxpayer violations of tax law are obstacles, and inefficient tax administration is a sufficient loophole for tax evasion. As a result, income is reduced. In particular, the Tax Administration is only responsible for qualified professionals and trusted persons, and it is advisable to thoroughly educate the importance of taxes for the entire population.","PeriodicalId":221097,"journal":{"name":"International Journal of Business and Management Review","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125736316","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-03-15DOI: 10.37745/ijbmr.2013/vol10no2pp.54-71
Today’s dynamic business environment, has seen corporate transparency, financial accountability, and compliance with disclosure requirements as the basis for comprehensive company governance mechanism. The Board of a company performs a central role in ensuring good corporate governance practice. To this end, this study examines board structure as determinant of corporate governance disclosure practices of listed companies in Nigeria. The study adopted the cross-sectional and longitudinal research designs and used content analysis of corporate financial statements and a modified corporate governance disclosure checklist based on NCCG (2018) standard to examine the level of disclosures by sampled industrial goods firms for the period 2016 to 2020. Findings of the study reveal that board independence is a major determinant of corporate governance disclosure. The study also reveals that CEO power and ethnic minority diversity have positive but not significant association with corporate governance disclosure, and that CEO power weakens the positive influence of board independence on corporate governance disclosures. The study concludes that board structure is a determinant of the corporate governance disclosure practices of listed industrial goods companies in Nigeria and recommends amongst others the need to review CAMA (2020) and NCCG (2018) to strengthen board composition and independence.
{"title":"Board Structure as Determinant of Corporate Governance Disclosure Practices and Compliance: The Moderating Influence of CEO Power","authors":"","doi":"10.37745/ijbmr.2013/vol10no2pp.54-71","DOIUrl":"https://doi.org/10.37745/ijbmr.2013/vol10no2pp.54-71","url":null,"abstract":"Today’s dynamic business environment, has seen corporate transparency, financial accountability, and compliance with disclosure requirements as the basis for comprehensive company governance mechanism. The Board of a company performs a central role in ensuring good corporate governance practice. To this end, this study examines board structure as determinant of corporate governance disclosure practices of listed companies in Nigeria. The study adopted the cross-sectional and longitudinal research designs and used content analysis of corporate financial statements and a modified corporate governance disclosure checklist based on NCCG (2018) standard to examine the level of disclosures by sampled industrial goods firms for the period 2016 to 2020. Findings of the study reveal that board independence is a major determinant of corporate governance disclosure. The study also reveals that CEO power and ethnic minority diversity have positive but not significant association with corporate governance disclosure, and that CEO power weakens the positive influence of board independence on corporate governance disclosures. The study concludes that board structure is a determinant of the corporate governance disclosure practices of listed industrial goods companies in Nigeria and recommends amongst others the need to review CAMA (2020) and NCCG (2018) to strengthen board composition and independence.","PeriodicalId":221097,"journal":{"name":"International Journal of Business and Management Review","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"120996926","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-03-15DOI: 10.37745/ijbmr.2013/vol10no2pp.1-23
The purpose of the study was to investigate the effect of interest rate spread on economic growth using annual time series data from 1975 to 2018. The study used the Engel-granger two-step procedure which uses the OLS technique to establish both the long-run and short-run relationships between interest rate spread and economic growth. The study established that interest rate spread is a statistically important determinant of economic growth but it has a negative impact in the long-run. Also, the result shows that labour force, capital stock, and exports affect economic growth in Ghana positively both in the long-run and short-run. However, government expenditure appeared not to be a statistically significant factor in determining economic growth in Ghana. Policy actions that ensure macroeconomic stability should be embarked upon to achieve stability and sustainable growth of the economy. Export promotion, investment opportunities as well as producing active labour force should be given a priority.
{"title":"The Effect of Interest Rate Spread on Economic Growth: Ghana’s Perspective","authors":"","doi":"10.37745/ijbmr.2013/vol10no2pp.1-23","DOIUrl":"https://doi.org/10.37745/ijbmr.2013/vol10no2pp.1-23","url":null,"abstract":"The purpose of the study was to investigate the effect of interest rate spread on economic growth using annual time series data from 1975 to 2018. The study used the Engel-granger two-step procedure which uses the OLS technique to establish both the long-run and short-run relationships between interest rate spread and economic growth. The study established that interest rate spread is a statistically important determinant of economic growth but it has a negative impact in the long-run. Also, the result shows that labour force, capital stock, and exports affect economic growth in Ghana positively both in the long-run and short-run. However, government expenditure appeared not to be a statistically significant factor in determining economic growth in Ghana. Policy actions that ensure macroeconomic stability should be embarked upon to achieve stability and sustainable growth of the economy. Export promotion, investment opportunities as well as producing active labour force should be given a priority.","PeriodicalId":221097,"journal":{"name":"International Journal of Business and Management Review","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122008048","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-03-15DOI: 10.37745/ijbmr.2013/vol10no3pp.20-38
This research was designed to ascertain the relationship between communication overload and worker productivity in Champion Breweries Uyo, Akwa Ibom State, Nigeria. Survey Research Design was adopted for the study and a sample size of 165 was drawn. For the purpose of the study to be achieved, four hypotheses were formulated. The major instrument for data collection was a structured questionnaire administered to the respondents using simple random sampling technique. Data collected were analyzed using percentage and Regression analysis. From the analysis, the result revealed that communication overload has significant effect on worker productivity. Based on the findings, it is concluded that A fulfilled meeting leads to a crucial organizational outcome, allowing staff members to share information, generate ideas and ensure that everyone is on the same page, they can also prove detrimental to productivity. As a result of this, Management of Champion Breweries Uyo, should pay attention to various component under study as it improves the productivity of organization and also Management of Champion Breweries needs to extensively improve the leadership skills of their leaders, as leadership can be seen as a key driving force behind a successful organization. Leaders, who are regarded as being loyal, honest and trustworthy, will set an example to other employees (either their direct subordinates or other employees) to transfer such characteristics back to the organization.
{"title":"Communication Overload and Worker Productivity in Champion Breweries Uyo, Akwa Ibom State, Nigeria","authors":"","doi":"10.37745/ijbmr.2013/vol10no3pp.20-38","DOIUrl":"https://doi.org/10.37745/ijbmr.2013/vol10no3pp.20-38","url":null,"abstract":"This research was designed to ascertain the relationship between communication overload and worker productivity in Champion Breweries Uyo, Akwa Ibom State, Nigeria. Survey Research Design was adopted for the study and a sample size of 165 was drawn. For the purpose of the study to be achieved, four hypotheses were formulated. The major instrument for data collection was a structured questionnaire administered to the respondents using simple random sampling technique. Data collected were analyzed using percentage and Regression analysis. From the analysis, the result revealed that communication overload has significant effect on worker productivity. Based on the findings, it is concluded that A fulfilled meeting leads to a crucial organizational outcome, allowing staff members to share information, generate ideas and ensure that everyone is on the same page, they can also prove detrimental to productivity. As a result of this, Management of Champion Breweries Uyo, should pay attention to various component under study as it improves the productivity of organization and also Management of Champion Breweries needs to extensively improve the leadership skills of their leaders, as leadership can be seen as a key driving force behind a successful organization. Leaders, who are regarded as being loyal, honest and trustworthy, will set an example to other employees (either their direct subordinates or other employees) to transfer such characteristics back to the organization.","PeriodicalId":221097,"journal":{"name":"International Journal of Business and Management Review","volume":"73 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132014768","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-03-15DOI: 10.37745/ijbmr.2013/vol10no4pp.59-74
An indebt study of the performance of Nigerian Banking sector is deplete with litany of woes and failures. This necessitated the need to examine the factors responsible for this sad scenario against the background of the role of corporate governance on organizational performance. The study adopted a combination of both descriptive design and ex-post facto research methodology; Secondary data were sought from published annual reports of selected Banks for the period under review (2014-2020), and was analyzed using descriptive statistics and ratio analysis. Hypotheses were tested by multiple regression and Pearson product moment correlation methods. The finding of the study revealed that there is a positive relationship between Audit Committee Size, Board Composition with performance of selected Banks, while Board Size and Board Meetings showed negative significant relationship with performance of selected Banks respectively. The study concluded with recommendations that Corporate Governance Mechanism and Code of Best practices contributed a good deal to the performance of Banks – that the managers of Selected Banks should adopt Corporate Governance principle and best practices as integral parts of managing banks for both effective and efficient service delivering, thus striking a balance between organization’s objective and the stakeholder’s interest.
{"title":"Corporate Governance and Organizational Performance: A Study of Selected Banks in Nigeria","authors":"","doi":"10.37745/ijbmr.2013/vol10no4pp.59-74","DOIUrl":"https://doi.org/10.37745/ijbmr.2013/vol10no4pp.59-74","url":null,"abstract":"An indebt study of the performance of Nigerian Banking sector is deplete with litany of woes and failures. This necessitated the need to examine the factors responsible for this sad scenario against the background of the role of corporate governance on organizational performance. The study adopted a combination of both descriptive design and ex-post facto research methodology; Secondary data were sought from published annual reports of selected Banks for the period under review (2014-2020), and was analyzed using descriptive statistics and ratio analysis. Hypotheses were tested by multiple regression and Pearson product moment correlation methods. The finding of the study revealed that there is a positive relationship between Audit Committee Size, Board Composition with performance of selected Banks, while Board Size and Board Meetings showed negative significant relationship with performance of selected Banks respectively. The study concluded with recommendations that Corporate Governance Mechanism and Code of Best practices contributed a good deal to the performance of Banks – that the managers of Selected Banks should adopt Corporate Governance principle and best practices as integral parts of managing banks for both effective and efficient service delivering, thus striking a balance between organization’s objective and the stakeholder’s interest.","PeriodicalId":221097,"journal":{"name":"International Journal of Business and Management Review","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134255915","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-30DOI: 10.37745/ijbmr.2013/vol11n12539
Ho Dinh Phi, Dien Pham Huong
Despite Small and Medium-sized Enterprises play an important role in economic growth of Vietnam, there remain still many difficulties for them to access credit. This study contributes to takle these problems with investigating the factors that affect the ability to borrow money of SMEs in Mekong Delta, Vietnam. Data collected from a survey on 480 SMEs in the area are analyzed using Binary Logistic regression model. The results suggest that groups of factors affecting loan financing to those SMEs include Characteristics of business owners, Enterprise characteristics, and Business environment characteristics. The significance of the study provides evidence to the policy makers and practistioners to improve the accessibility to loans of the SMEs in Vietnam.
{"title":"Improving Access to Bank Loans for Small and Medium-sized Enterprises in Mekong River Delta, Vietnam","authors":"Ho Dinh Phi, Dien Pham Huong","doi":"10.37745/ijbmr.2013/vol11n12539","DOIUrl":"https://doi.org/10.37745/ijbmr.2013/vol11n12539","url":null,"abstract":"Despite Small and Medium-sized Enterprises play an important role in economic growth of Vietnam, there remain still many difficulties for them to access credit. This study contributes to takle these problems with investigating the factors that affect the ability to borrow money of SMEs in Mekong Delta, Vietnam. Data collected from a survey on 480 SMEs in the area are analyzed using Binary Logistic regression model. The results suggest that groups of factors affecting loan financing to those SMEs include Characteristics of business owners, Enterprise characteristics, and Business environment characteristics. The significance of the study provides evidence to the policy makers and practistioners to improve the accessibility to loans of the SMEs in Vietnam.","PeriodicalId":221097,"journal":{"name":"International Journal of Business and Management Review","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130355082","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-30DOI: 10.37745/ijbmr.2013/vol11n14051
Imoh Charles Uford, A. Mfon
The purpose of this paper was to explore the issues of post COVID-19 consumer behaviour in the Nigerian banking sector. Customers and employees of five top commercial banks in Nigeria (Zenith Bank, Access Bank, Guarantee Trust Bank, First Bank and United Bank for Africa) were interviewed via the telephone. This study adopted the exploratory research design with qualitative analysis of respondents’ views. It is important to note that changing consumer behaviour patterns, shift in customers’ expectations and attitude and perceptions differences were the major issues. However, some of the challenges include; huge business uncertainty, high illiteracy rate vs. technological advancement in banking as well as space engagement. On the other hand, some of the benefits identified were; improved technological applications and seamless banking procedures, reduced credit gap, and increased banking opportunities with the growing rate of Fintech. However, short term actions and long term transformation were adequately highlighted as proposed mitigants to the challenges facing the Nigerian banking sector with respect to managing changing customers’ behaviour amid post COVID-19 pandemic. An area recommended for further studies is consumer behaviour and post COVID-19 pandemic in other developing economies, with the use of empirical approach to further validate the findings of this study.
本文的目的是探讨COVID-19后尼日利亚银行业的消费者行为问题。通过电话采访了尼日利亚五大商业银行(Zenith Bank, Access Bank, Guarantee Trust Bank, First Bank和United Bank for Africa)的客户和员工。本研究采用探索性研究设计，对受访者的观点进行定性分析。值得注意的是，消费者行为模式的改变、消费者期望的转变以及态度和观念的差异是主要问题。然而，一些挑战包括;巨大的商业不确定性，高文盲率与银行业的技术进步以及空间参与。另一方面，确定的一些好处是;改进了技术应用和无缝银行流程，缩小了信贷缺口，并随着金融科技的发展增加了银行业务机会。然而，在2019冠状病毒病大流行后，尼日利亚银行业在管理不断变化的客户行为方面面临挑战，短期行动和长期转型作为拟议的缓解措施得到了充分强调。建议进一步研究的领域是其他发展中经济体的消费者行为和COVID-19大流行后的情况，并使用实证方法进一步验证本研究的结果。
{"title":"The Post Covid-19 Consumer Buying Behaviour in The Nigerian Banking Industry: Issues, Challenges and Benefits","authors":"Imoh Charles Uford, A. Mfon","doi":"10.37745/ijbmr.2013/vol11n14051","DOIUrl":"https://doi.org/10.37745/ijbmr.2013/vol11n14051","url":null,"abstract":"The purpose of this paper was to explore the issues of post COVID-19 consumer behaviour in the Nigerian banking sector. Customers and employees of five top commercial banks in Nigeria (Zenith Bank, Access Bank, Guarantee Trust Bank, First Bank and United Bank for Africa) were interviewed via the telephone. This study adopted the exploratory research design with qualitative analysis of respondents’ views. It is important to note that changing consumer behaviour patterns, shift in customers’ expectations and attitude and perceptions differences were the major issues. However, some of the challenges include; huge business uncertainty, high illiteracy rate vs. technological advancement in banking as well as space engagement. On the other hand, some of the benefits identified were; improved technological applications and seamless banking procedures, reduced credit gap, and increased banking opportunities with the growing rate of Fintech. However, short term actions and long term transformation were adequately highlighted as proposed mitigants to the challenges facing the Nigerian banking sector with respect to managing changing customers’ behaviour amid post COVID-19 pandemic. An area recommended for further studies is consumer behaviour and post COVID-19 pandemic in other developing economies, with the use of empirical approach to further validate the findings of this study.","PeriodicalId":221097,"journal":{"name":"International Journal of Business and Management Review","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126496118","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-30DOI: 10.37745/ijbmr.2013/vol11n11224
Eucharia Uchenna Offor
The study examined the determinants of retained earnings of deposit money banks in Nigeria. Retained earnings were the dependent variable, while total assets and total deposits were the independent variables of the study. The study adopted an ex-post-facto research design, covering the period between 2010 and 2019. Secondary data were extracted from the annual reports and accounts of sampled deposit money banks in Nigeria. Spearman Covariance analysis was used for the test of hypotheses. From the data analysis, total assets and total deposits have a strong and positive relationship with retained earnings. This implies that total assets and total deposits can be used to predict the retained earnings of deposit money banks in Nigeria. The study, therefore, recommends that deposit money banks in Nigeria should strive to increase their asset base by investing in land and buildings and also ensure that every asset at their disposal is effectively and efficiently managed to yield more profit and subsequently increase their retained earnings for further investments and/or recapitalization. They should engage in promotions and other programmes that will encourage customers to keep their cash with them. This will provide them with additional funds to provide loans and make other investments to increase their revenue and retained earnings.
{"title":"Determinants of Retained Earnings of Deposit Money Banks in Nigeria","authors":"Eucharia Uchenna Offor","doi":"10.37745/ijbmr.2013/vol11n11224","DOIUrl":"https://doi.org/10.37745/ijbmr.2013/vol11n11224","url":null,"abstract":"The study examined the determinants of retained earnings of deposit money banks in Nigeria. Retained earnings were the dependent variable, while total assets and total deposits were the independent variables of the study. The study adopted an ex-post-facto research design, covering the period between 2010 and 2019. Secondary data were extracted from the annual reports and accounts of sampled deposit money banks in Nigeria. Spearman Covariance analysis was used for the test of hypotheses. From the data analysis, total assets and total deposits have a strong and positive relationship with retained earnings. This implies that total assets and total deposits can be used to predict the retained earnings of deposit money banks in Nigeria. The study, therefore, recommends that deposit money banks in Nigeria should strive to increase their asset base by investing in land and buildings and also ensure that every asset at their disposal is effectively and efficiently managed to yield more profit and subsequently increase their retained earnings for further investments and/or recapitalization. They should engage in promotions and other programmes that will encourage customers to keep their cash with them. This will provide them with additional funds to provide loans and make other investments to increase their revenue and retained earnings.","PeriodicalId":221097,"journal":{"name":"International Journal of Business and Management Review","volume":"62 5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117239226","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-30DOI: 10.37745/ijbmr.2013/vol11n1111
E. Nnko, E. John
Customer retention practices are crucial for survival and success especially for micro and small enterprise which have limited resources to engage in continuous marketing activities for attracting new customers. This study was set to investigate the customer retention practices in micro and small food agro-processing firms. The study draws from the Customer Bonding theory examining customer retention practices from market perspective as applied in micro and small food agro-processing firms. The study employed quantitative research approach and a cross- sectional survey design. Data were collected from 302 owner-managers of food agro-processing firms in Dar es Salaam, Morogoro and Arusha. Descriptive analysis was done on the responses of customer retention practices employed by the firms. The paper demonstrates that, food agro-processing MSEs employ customer retention practices. It was established that, they do customer needs assessment, analyze competitors’ activities and behaviours and they coordinate internal functions to increase customer value. Likewise, the study established that, employees of these firms portray positive behaviours towards customers and that there are commendable relationships between the firm and the suppliers of raw materials for food processing. The findings add to the existing body of literature on highly demanded knowledge on market focused customer retention practices which are mostly needed in firms operating in competitive business environment like food agro-processing. In addition, customer retention practices are highly recommended in MSEs due to their limited resources to continually recruit new customers. Notably, the investigated customer retention practices can be tested in other firms and sub-sectors with the focus of enhancing customer bonds with the business.
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