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Digital transformation, blockchain, and the music industry: A review from the perspective of performers’ collective management organizations 数字化转型、区块链与音乐产业:从表演者集体管理组织的角度进行回顾
IF 5.9 2区 管理学 Q1 COMMUNICATION Pub Date : 2024-07-01 DOI: 10.1016/j.telpol.2024.102817
Alberto Arenal , Cristina Armuna , Sergio Ramos , Claudio Feijoo , Juan Miguel Aguado

This study examines the challenges related to the music industry's digital transformation and potential role of blockchain from the perspective of collective management organizations (CMOs). Building on desk research and primary data from semi-structured surveys conducted with C-level executives and managers, this empirical analysis identifies major projects, their state of development, and prospects for digital transformation based on blockchain in the music industry. The findings reveal that there are a limited number of blockchain projects led by and/or with the relevant participation of CMOs. However, most are just research projects, proofs of concept, or pilots, showing that blockchain is currently in an experimental phase of development on the periphery of the music industry's digital transformation. This is not very different from analysts' understanding of the current situation and perspectives on the mass adoption of blockchain in other industries. In summary, blockchain is neither at the core of the music industry's digital transformation nor a priority for CMOs leading this process from the perspective of intellectual property rights management. The limited quality of music metadata, sparsity of sound data sources, and absence of a common data governance framework among different stakeholders within the industry are the main impediments to transforming blockchain into a global solution with transformative potential. Overall, the results provide a snapshot of the current status and possible future trajectories of blockchain adoption as a paradigm for intellectual property rights exchange within the music industry.

本研究从集体管理组织(CMO)的角度,探讨了音乐产业数字化转型的相关挑战和区块链的潜在作用。基于案头研究以及对 C 级高管和经理进行的半结构式调查所获得的原始数据,本实证分析确定了音乐行业基于区块链的主要项目、其发展状况以及数字化转型的前景。调查结果显示,由 CMO 领导和/或参与的区块链项目数量有限。然而,大多数只是研究项目、概念验证或试点项目,这表明区块链目前还处于音乐行业数字化转型的实验性发展阶段。这与分析师对其他行业大规模采用区块链的现状和前景的理解并无太大区别。总之,从知识产权管理的角度来看,区块链既不是音乐产业数字化转型的核心,也不是领导这一进程的 CMO 的优先事项。音乐元数据质量有限、声音数据源稀少以及行业内不同利益相关者之间缺乏共同的数据管理框架,是将区块链转化为具有变革潜力的全球解决方案的主要障碍。总之,研究结果提供了音乐行业采用区块链作为知识产权交换范例的现状和未来可能的发展轨迹。
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引用次数: 0
Assessing the effectiveness of OTT services, branded apps, and gamified loyalty giveaways on mobile customer churn in the telecom industry: A machine-learning approach 评估 OTT 服务、品牌应用程序和游戏化忠诚度赠品对电信行业移动客户流失的影响:机器学习方法
IF 5.9 2区 管理学 Q1 COMMUNICATION Pub Date : 2024-06-26 DOI: 10.1016/j.telpol.2024.102816
Omer Bugra Kirgiz , Meltem Kiygi-Calli , Sendi Cagliyor , Maryam El Oraiby

Telecom operators allocate a significant amount of resources to retain their customers as the organic growth in the number of customers is slowing down. Gamified loyalty programs, branded apps, and over-the-top (OTT) services emerged as ways to develop customer acquisition and retention strategies. Despite these strategies, some mobile customers still churn; therefore, churn prediction plays an essential role in the sustainable future of telecom businesses. Churn prediction is used both to detect customers with a high propensity to churn and to identify the reasons behind their churn behavior. This study examines several features affecting the churn behavior of mobile customers, including branded apps, gamified loyalty programs, and OTT services. In this study, the secondary data is provided by a telecom operator and contains the attributes of both churner and non-churner mobile customers. Logistic regression and random forest classifiers are compared in terms of their predictive power, and we used the latter as the machine learning algorithm in the churn prediction model. To understand the variable importance, mean decrease in impurity and permutation importance are performed. The key findings of this research reveal that while gamified loyalty giveaways and branded app strategies are effective, OTT service strategies show lower importance in predicting mobile customer churn behavior.

由于客户数量的有机增长正在放缓,电信运营商为留住客户投入了大量资源。游戏化忠诚度计划、品牌应用程序和OTT(Over-the-Top)服务成为发展客户获取和保留战略的途径。尽管采取了这些策略,但仍有一些移动用户流失;因此,流失预测对电信业务的可持续发展起着至关重要的作用。流失预测既可用于检测流失倾向较高的客户,也可用于识别其流失行为背后的原因。本研究探讨了影响移动客户流失行为的几个特征,包括品牌应用程序、游戏化忠诚度计划和 OTT 服务。在本研究中,二手数据由一家电信运营商提供,包含流失和非流失移动客户的属性。我们比较了逻辑回归和随机森林分类器的预测能力,并将后者作为流失预测模型的机器学习算法。为了了解变量的重要性,我们对不纯度的平均降幅和排列重要性进行了分析。本研究的主要发现表明,虽然游戏化忠诚度赠品和品牌应用程序策略是有效的,但 OTT 服务策略在预测移动客户流失行为方面的重要性较低。
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引用次数: 0
The faster the better? Advanced internet access and student performance 越快越好?先进的互联网接入和学生成绩
IF 5.9 2区 管理学 Q1 COMMUNICATION Pub Date : 2024-06-24 DOI: 10.1016/j.telpol.2024.102815
Carlo Cambini , Lorien Sabatino , Sarah Zaccagni

In this paper, we study the impact of high-speed internet access on student performance. Our empirical analysis leverages a unique dataset that combines information on ultra-broadband (UBB) diffusion in Italy with data on student performance in 2nd, 5th, and 8th grades for the period 2012–2017. We exploit the staggered roll-out of UBB, starting from 2015. Through an event study approach, we find evidence of endogeneity between student performance and UBB diffusion. We deal with this issue through an instrumental variable approach that exploits plausibly exogenous variation in the diffusion of the essential UBB input. Our results suggest that advanced internet connections significantly decrease student performance in Mathematics and Italian language in the 8th grade. In contrast, we do not find any significant effect in the 2nd and 5th grades. Male students from low-educated parental backgrounds are those more adversely affected, especially if they attend schools with a low IT usage.

在本文中,我们研究了高速互联网接入对学生成绩的影响。我们的实证分析利用了一个独特的数据集,该数据集将意大利超宽带(UBB)的推广信息与 2012-2017 年间二年级、五年级和八年级学生的成绩数据相结合。我们利用了从 2015 年开始交错推出的超宽带。通过事件研究法,我们发现了学生成绩与 UBB 推广之间存在内生性的证据。我们通过工具变量法解决了这一问题,该方法利用了 UBB 基本输入传播中看似外生的变化。我们的研究结果表明,先进的互联网连接大大降低了八年级学生的数学和意大利语成绩。相比之下,我们在二年级和五年级没有发现任何明显的影响。父母教育背景较低的男生受到的不利影响更大,尤其是在信息技术使用率较低的学校就读的男生。
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引用次数: 0
Spatial econometric analysis of the digital divide in Thailand at the sub-district level: Patterns and determinants 泰国县级数字鸿沟的空间计量经济学分析:模式和决定因素
IF 5.9 2区 管理学 Q1 COMMUNICATION Pub Date : 2024-06-22 DOI: 10.1016/j.telpol.2024.102818
Prasongchai Setthasuravich , Kulacha Sirikhan , Hironori Kato

This study explores spatial patterns of the digital divide and its determinants at the sub-district level in Thailand, uncovering nuanced patterns often overlooked in the in prior literature. To our knowledge, no studies in the digital divide field have offered such detailed estimations. Based on the Spatially Aware Technology Utilization Model, we constructed a conceptual model tailored to the digital divide's geospatial context in Thailand. Using a spatial econometric approach, we analyzed the 2021 data set on basic household necessities provided by Thailand's Community Development Department. The results show a positive spatial autocorrelation of the household internet access divide (HIAD) across Thailand's sub-districts. This spatial clustering tended to be high–high in the sub-districts located in the northeastern and northern regions, with low–low agglomerations in the central region of Thailand. In addition, the spatial econometric analysis results indicated that the HIAD may be influenced by various factors including demographic, economic, educational, government ICT prioritization, social capital, transportation, and disaster-related variables. This study provides both theoretical and policy implications to enrich geographic knowledge of the digital divide, specifically in the context of developing countries.

本研究探讨了泰国县级数字鸿沟的空间模式及其决定因素,揭示了以往文献中经常忽略的细微模式。据我们所知,在数字鸿沟领域还没有任何研究提供过如此详细的估算。基于空间感知技术利用模型,我们构建了一个适合泰国数字鸿沟地理空间背景的概念模型。我们采用空间计量经济学方法,分析了泰国社区发展部提供的 2021 年家庭基本必需品数据集。结果显示,家庭互联网接入鸿沟(HIAD)在泰国各分区之间存在正的空间自相关性。这种空间集聚在泰国东北部和北部地区的分区呈高-高集聚趋势,在中部地区呈低-低集聚趋势。此外,空间计量经济学分析结果表明,HIAD 可能受到多种因素的影响,包括人口、经济、教育、政府信息和通信技术优先化、社会资本、交通以及与灾害相关的变量。这项研究提供了理论和政策方面的启示,丰富了有关数字鸿沟的地理知识,特别是在发展中国家。
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引用次数: 0
Regulating data sales: The role of data selling mechanisms 规范数据销售:数据销售机制的作用
IF 5.9 2区 管理学 Q1 COMMUNICATION Pub Date : 2024-06-21 DOI: 10.1016/j.telpol.2024.102813
Laura Abrardi, Carlo Cambini, Flavio Pino

We analyze the effects of different data selling mechanisms of a monopolistic Data Broker (DB) who sells consumer data to firms in a downstream market with free entry, where data can be used for consumer price discrimination. We consider three possible data selling mechanisms, namely auctions with and without reserve prices, and Take-It-Or-Leave-It offers, which exhibit decreasing levels of DB’s bargaining power towards firms. We highlight the emergence of an entry barrier effect in the downstream market, regardless of the data selling mechanism. Moreover, we show that the auction-based selling mechanisms, and particularly the auction with reserve prices, induce the DB to sell the lowest quantity of data, implying the lowest level of consumer surplus. Conversely, under TIOLI, the DB floods the market for data, selling to all firms data partitions that overlap over subsets of consumers. Imposing the sale of non-overlapping partitions to all firms would improve consumer surplus and welfare.

我们分析了垄断性数据经纪人(DB)不同数据销售机制的影响,DB 在自由进入的下游市场向企业出售消费者数据,数据可用于消费者价格歧视。我们考虑了三种可能的数据销售机制,即带底价和不带底价的拍卖,以及要么接受要么放弃的要约,这三种机制表现出 DB 对企业的议价能力水平递减。我们强调,无论采用哪种数据销售机制,下游市场都会出现进入壁垒效应。此外,我们还表明,基于拍卖的销售机制,尤其是有底价的拍卖,会促使 DB 出售最低数量的数据,这意味着消费者剩余水平最低。相反,在 TIOLI 下,数据库设计公司会充斥数据市场,向所有公司出售与消费者子集重叠的数据分区。规定向所有企业出售不重叠的分区将提高消费者剩余和福利水平。
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引用次数: 0
Evaluating digital skills policies: Assessing the potential impact of outreach programs in Italy 评估数字技能政策:评估意大利推广计划的潜在影响
IF 5.9 2区 管理学 Q1 COMMUNICATION Pub Date : 2024-06-19 DOI: 10.1016/j.telpol.2024.102811
Francesco Olivanti, Luca Gastaldi

Scholars and policymakers have long identified stakeholders whose activities should help reduce digital inequalities; these include “outreach initiatives,” where entities proactively go beyond their traditional boundaries to reach marginalized citizens. However, few studies have attempted to evaluate the potential impact of this approach quantitatively.

Our research fills this gap, employing a static and dynamic analysis of a pseudo-panel dataset relating to Italy. We aggregate data from a representative national survey for the years 2014–2020, and we proxy outreach through the number of public events promoted to spread digital literacy.

The static model highlights the role of systemic variables: education, employment, broadband coverage, and social connectedness. The dynamic model shows that outreach and library activism create positive fluctuations around the trend but reach a plateau.

We conclude that a policy mix is needed: outreach is a helpful tool to stimulate communities in the short term, but other, more structural interventions are required to close the digital skills gap. These results are relevant especially for countries, like Italy and the US, that are now experimenting with outreach-oriented policies to boost basic digital skills.

长期以来,学者和政策制定者已经确定了一些利益相关者,他们的活动应有助于减少数字不平等现象;这些利益相关者包括 "外联行动",即各实体主动超越其传统边界,接触边缘化公民。我们的研究填补了这一空白,对意大利的伪面板数据集进行了静态和动态分析。我们汇总了 2014-2020 年具有代表性的全国调查数据,并通过推广数字扫盲的公共活动数量来代表外展活动。静态模型强调了系统变量的作用:教育、就业、宽带覆盖率和社会联系。动态模型显示,推广活动和图书馆活动围绕趋势产生了积极的波动,但最终趋于平稳。我们的结论是,需要一种政策组合:推广活动是短期内刺激社区发展的有效工具,但要缩小数字技能差距,还需要其他更具结构性的干预措施。这些结果尤其适用于意大利和美国等国家,这些国家目前正在尝试以外联为导向的政策,以提高基本的数字技能。
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引用次数: 0
Cloud computing and rural globalization: Evidence for the U.S. nonfarm economy 云计算与农村全球化:美国非农经济的证据
IF 5.9 2区 管理学 Q1 COMMUNICATION Pub Date : 2024-06-15 DOI: 10.1016/j.telpol.2024.102814

We use confidential firm-level data to examine the association between export intensity and subscription to cloud computer services – a technology that often requires very high-speed broadband. Our focus on rural nonfarm exports is motivated by the increasing concentration of manufacturing—the dominant export sector—in nonmetropolitan counties and the large public investment in extending high-speed broadband to underserved parts of the U.S. We find that cloud computing is associated with higher export intensity that is consistent with exporting activity placing new demands on IT-enabled functions such as order fulfillment and tracking, marketing, or document control.

我们使用保密的企业级数据来研究出口强度与订购云计算机服务之间的关联--这种技术通常需要非常高速的宽带。我们之所以关注农村非农出口,是因为制造业--最主要的出口部门--越来越集中在非大城市的县城,而且有大量公共投资将高速宽带扩展到美国服务不足的地区。我们发现,云计算与较高的出口强度相关,这与出口活动对订单履行和跟踪、营销或文件控制等 IT 功能提出新要求是一致的。
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引用次数: 0
Socioeconomic benefits of high-speed broadband availability and service adoption: A survey 高速宽带可用性和服务采用的社会经济效益:一项调查
IF 5.9 2区 管理学 Q1 COMMUNICATION Pub Date : 2024-06-13 DOI: 10.1016/j.telpol.2024.102808

Ubiquitous high-speed fiber-based and mobile broadband availability is a key economic policy goal in the European Union and other developed countries. Policymakers seek to boost economic growth, productivity, and employment, especially in remote areas, through ambitious broadband targets and substantial public funding. This paper reviews the existing (empirical) literature on high-speed broadband Internet and its socioeconomic impact on key outcome variables. Our main findings are that (i) the socioeconomic benefits in terms of economic growth, productivity, house prices, and education, as well as economic resilience, are high but are also subject to diminishing returns beyond a certain broadband quality level, (ii) the effects on employment are more ambiguous, (iii) the positive socioeconomic effects take hold only after broadband adoption on the demand side, but not with mere availability on the supply side, and (iv) the effects of broadband differ significantly for urban vs. rural and high-skilled vs. low-skilled workers for some of the outcome variables. Based on these findings, we develop recommendations for a cost-effective and efficient broadband policy and identify an agenda for research.

在欧盟和其他发达国家,普及高速光纤和移动宽带是一项关键的经济政策目标。政策制定者试图通过雄心勃勃的宽带目标和大量的公共资金来促进经济增长、生产力和就业,尤其是在偏远地区。本文回顾了有关高速宽带互联网及其对关键结果变量的社会经济影响的现有(实证)文献。我们的主要发现是:(i) 在经济增长、生产率、房价和教育以及经济适应力方面的社会经济效益很高,但超过一定的宽带质量水平后,收益也会递减;(ii) 对就业的影响较为模糊;(iii) 只有在需求方采用宽带后,积极的社会经济效应才会显现,而在供应方仅有宽带可用时,积极的社会经济效应不会显现;(iv) 宽带对城市与农村、高技能与低技能人群的影响存在显著差异。(iv) 在某些结果变量上,宽带对城市与农村、高技能与低技能工人的影响存在显著差异。基于这些发现,我们提出了具有成本效益和效率的宽带政策建议,并确定了研究议程。
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引用次数: 0
Assessing the European association between digitalization and innovation 评估欧洲数字化与创新之间的联系
IF 5.9 2区 管理学 Q1 COMMUNICATION Pub Date : 2024-06-08 DOI: 10.1016/j.telpol.2024.102810

There is an intrinsic relationship between innovation and digitalization, marked by the specific and structural socioeconomic characteristics of our regions and countries. These characteristics explain the territory heterogeneity and determine in many cases specific paths for the next digital transformations in the EU.

But there are some issues countries cannot ignore: are all these economical efforts around innovation well addressed to foster digital transformation? To what extent a country or a region offers a different behavior across this intime relationship between digitalization and innovation?

Innovation is a complex concept built by a multitude of interacting aspects that do not necessarily work synergistically: a framework of conditions, innovation activities, investment, and economics impacts. The consequential results of cross-cutting drivers, such as digitalization, are often difficult to assess, as the achievement of certain targets may also inadvertently hinder progress towards others. Our study describes a comprehensive and systematic European country-based analysis of statistical associations between both, digitalization and innovation indicators operating at several different levels to understand better these apparent contradictions.

创新与数字化之间存在着内在联系,这种联系以我们地区和国家具体的、结构性的社会经济特征为标志。但有些问题各国也不能忽视:所有这些围绕创新的经济努力是否都能很好地促进数字化转型?一个国家或地区在数字化与创新之间的时间关系上有多大程度的不同表现?创新是一个复杂的概念,由许多不一定协同作用的相互作用的方面构成:条件框架、创新活动、投资和经济影响。数字化等跨领域驱动因素的结果往往难以评估,因为某些目标的实现也可能无意中阻碍其他目标的实现。我们的研究以欧洲国家为基础,全面系统地分析了数字化和创新指标之间在多个不同层面的统计关联,以更好地理解这些明显的矛盾。
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引用次数: 0
Understanding uptake in demand-side broadband subsidy programs: The affordable connectivity program case 了解需求方宽带补贴计划的吸收情况:负担得起的连接计划案例
IF 5.9 2区 管理学 Q1 COMMUNICATION Pub Date : 2024-06-08 DOI: 10.1016/j.telpol.2024.102812

The Affordable Connectivity Program (ACP) represents a historic investment by the federal government to address the digital divide. Its goals are both to increase the rate of broadband adoption and make it easier for low-income households to sustain service. But what have been the drivers of ACP enrollment? We know a great deal about trends in adoption and the geography of enrollment among eligible households. But those metrics – especially a focus on enrollment rates among eligible households – are only so useful in explaining ACP sign-ups.

This invites analysis that investigates the drivers of ACP enrollment in a comprehensive way, which this paper proposes to do. The paper hypothesizes that ACP enrollment decisions are not solely individual (i.e., that a household's enrollment decision is structured only by income level), but also influenced by community-wide considerations, such as housing costs, share of occupied houses, presence of anchor institutions such as public libraries, and population density (i.e., whether a place is urban or rural). The paper develops a regression model that predicts ACP enrollment rates among eligible households at the 5-digit zip code geography as a function of the variables discussed above, as well as others such as the racial and ethnic make-up of a zip code area. The analysis also controls for existing levels of broadband subscriptions and computer ownership in a given area. The difference between predicted and actual ACP enrollment rates at the 5-digit zip code level is proposed as a metric of ACP performance. These findings are supplemented with a geographically weighted regression (GWR) model that allows the relationship between each explanatory variable and ACP enrollment to vary by locality. This allows for analyzing and visualizing how these relationships vary across space.

The empirical findings show that high levels of economic distress are a strong determinant of ACP enrollment in a given area, but social and community-wide indicators are important as well. The GWR results demonstrate that important differences in these relationships exist across geographies. Understanding spatial variations in ACP performance can help policymakers and other stakeholders better target resources to address the digital divide.

负担得起的连接计划(ACP)是联邦政府为解决数字鸿沟问题而进行的一项历史性投资。其目标既是提高宽带采用率,也是使低收入家庭更容易持续获得服务。但是,ACP 计划注册的驱动力是什么?我们对符合条件的家庭的宽带采用趋势和注册地域有很多了解。但这些指标--尤其是关注合格家庭的注册率--对于解释 ACP 注册情况的作用有限。这就需要进行分析,以全面的方式调查 ACP 注册的驱动因素,本文提出了这样的分析方法。本文假设,加入 ACP 的决定不仅仅是个人的决定(即一个家庭的加入决定仅受收入水平的影响),还受到社区整体因素的影响,如住房成本、已入住房屋的比例、公共图书馆等支柱机构的存在以及人口密度(即一个地方是城市还是农村)。本文建立了一个回归模型,根据上述变量以及其他变量(如邮政编码地区的种族和民族构成),预测符合条件的家庭在 5 位邮政编码地区的 ACP 注册率。该分析还对特定地区现有的宽带用户和计算机拥有量进行了控制。我们提出了 5 位数邮政编码级别的 ACP 预测注册率与实际注册率之间的差异,作为衡量 ACP 业绩的指标。这些研究结果通过地理加权回归(GWR)模型进行了补充,该模型允许每个解释变量与 ACP 注册率之间的关系因地区而异。实证研究结果表明,高水平的经济困境是特定地区非加太入学率的重要决定因素,但社会和整个社区的指标也很重要。GWR 的结果表明,这些关系在不同地理区域存在重要差异。了解 ACP 表现的空间差异有助于政策制定者和其他利益相关者更好地将资源用于解决数字鸿沟问题。
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引用次数: 0
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Telecommunications Policy
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