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Determining hotel room rates: Domestic economic policy uncertainty and crises 决定酒店房价:国内经济政策的不确定性和危机
IF 1.8 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2022-01-01 DOI: 10.3727/108354222x16571659728574
Chew Ging Lee, Shi-Min How
Although the impacts of economic policy uncertainty (EPU) on different aspects of the hospitality industry have been studied, none analyzes the effects of EPU on the hotel room rates. To close this gap, using the monthly data from January 2008 to November 2019, this paper investigates the influences of Singapore’s EPU (hereafter domestic EPU) on the hotel room rates of two types of hotels, luxury and economy, in Singapore with cointegration technique and error correction model. Although prior research findings suggest that economic and disease crises, and EPU have negative effects on the dependent variable of interest, the results of this study do not always support this. The findings of this study show domestic EPU has a negative impact on the room rates of economy hotels, but no impact on the room rates of luxury hotels; and Global Financial Crisis has a negative effect on the room rates of luxury hotels, but no effect on the room rate of economy hotels. To avoid the omission of important independent variables, domestic economic condition and inbound tourism are included as other independent variables.
虽然经济政策不确定性(EPU)对酒店业不同方面的影响已被研究,但没有人分析EPU对酒店房价的影响。为了缩小这一差距,本文利用2008年1月至2019年11月的月度数据,利用协整技术和误差修正模型,研究了新加坡EPU(以下简称国内EPU)对新加坡两类酒店(豪华酒店和经济型酒店)房价的影响。虽然先前的研究结果表明,经济危机和疾病危机以及EPU对感兴趣的因变量具有负向影响,但本研究的结果并不总是支持这一观点。研究结果表明:国内EPU对经济型酒店的房价有负向影响,对豪华酒店的房价没有影响;全球金融危机对豪华酒店的房价有负面影响,但对经济型酒店的房价没有影响。为避免遗漏重要自变量,将国内经济状况和入境旅游作为其他自变量。
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引用次数: 0
Network Interaction Utility of User-Generated Content and Destination Image Perception 用户生成内容和目的地图像感知的网络交互效用
IF 1.8 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2022-01-01 DOI: 10.3727/108354222x16534530194813
Bingzhou Li, Yue Yu
The overall aim of this article is to construct and empirically validate a theoretical model about how network interaction utility based on user-generated content in virtual tourism communities influences tourism destination image perception with susceptibility to interpersonal influence as a moderating variable. Seventeen hypotheses are proposed after theoretical deduction and tested. A pre-survey with 63 valid questionnaires and a formal survey with 432 valid questionnaires are conducted. Then the researchers use reliability analysis, factor analysis, correlation analysis, structural equation modeling and hierarchical regression. The results show that susceptibility to informational interpersonal influence plays a significantly negative moderating role in the relationship between instrumental utility and cognitive image perception, psychological utility and cognitive or affective image perception. Susceptibility to normative interpersonal influence significantly negatively moderates the relationship between psychological utility and cognitive or affective image perception. The findings and marketing implications helps destination marketing organizations reasonably plan tourism resources utilization and tourism product development to build or maintain a sustainable destination.
本文的总体目的是构建并实证验证虚拟旅游社区中基于用户生成内容的网络交互效用如何以人际影响敏感性为调节变量影响旅游目的地形象感知的理论模型。经过理论推导和检验,提出了17个假设。预调查共发放有效问卷63份,正式调查共发放有效问卷432份。然后运用信度分析、因子分析、相关分析、结构方程建模和层次回归等方法进行研究。结果表明,信息人际影响易感性在工具效用与认知形象知觉、心理效用与认知或情感形象知觉的关系中起显著的负向调节作用。对规范性人际影响的易感性显著负向调节心理效用与认知或情感形象感知之间的关系。研究结果和营销启示有助于目的地营销组织合理规划旅游资源利用和旅游产品开发,以建立或维持可持续的目的地。
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引用次数: 0
The determinants of outbound tourism: a revisit of socioeconomic and environmental conditions 出境游的决定因素:重新审视社会经济和环境条件
IF 1.8 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2022-01-01 DOI: 10.3727/108354222x16449628077739
C. Nguyen, C. Schinckus, Thanh Dinh Su
This article investigates the drivers of outbound tourism. The originality of our approach is that it integrates socio-environmental aspects in the demand for international tourism. This study provides an empirical analysis for panel data of 82 economies from 2002 to 2016. Several estimates for panel data are applied. The results are robust and consistent. Beyond the classical economic drivers of tourism, socioeconomic factors, including urbanization, unemployment, vulnerable employment, and particularly aging population, are shown to play an important role in international tourism departures and international tourism expenditure. One of the notable findings is that environmental factors, including CO2 emissions (positive) and forest area (negative), have a significant effect on international tourism. The results also show a stronger influence of economic, social, and environmental determinants of outbound tourism in higher-income economies in the period after 2008.
本文研究了出境旅游的驱动因素。我们方法的独创性在于它将社会环境方面与国际旅游需求相结合。本研究对2002 - 2016年82个经济体的面板数据进行了实证分析。对面板数据进行了若干估计。结果是稳健和一致的。除了传统的旅游经济驱动因素外,城市化、失业、弱势就业、特别是人口老龄化等社会经济因素也在国际旅游出境人数和国际旅游支出中发挥着重要作用。其中一个值得注意的发现是,环境因素,包括二氧化碳排放量(正)和森林面积(负),对国际旅游有显著影响。研究结果还表明,2008年以后,经济、社会和环境因素对高收入经济体出境游的影响更大。
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引用次数: 3
Recipes for Better Customer Satisfaction in Internet-Famous Drinks Shops: A Fuzzy-Set QCA Approach 提高网络知名饮品店顾客满意度的方法:一种模糊集QCA方法
IF 1.8 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2022-01-01 DOI: 10.3727/108354222x16534530194804
Zhisheng Wang, M. Jie, Huiying Li
This study develops a five-dimension customer satisfaction scale for the Internet-famous drink industry and investigates the asymmetric impact of different dimension combinations on customer satisfaction. Through a content analysis of 24,581 online reviews, we identify 22 items across five dimensions describing the unique features of this industry. Then, a fuzzy-set qualitative comparative analysis method was performed to analyze the responses from an offline survey of 1,012 consumers. Findings show that, as a dissatisfier, environmental quality is mainly responsible for customer dissatisfaction. Combined with environmental quality or service quality, as a satisfier, customer engagement in social media played a prominent role in improving customer satisfaction. Additionally, service quality is not essential when brand and culture, drink attributes, environmental quality, and customer engagement in social media are performed well. Our findings advance current theorizations on customer satisfaction in the food and beverage sector and offer managerial implications for managers of Internet-famous tea shops.
本研究针对网红饮料行业开发了五维顾客满意度量表,并考察了不同维度组合对顾客满意度的不对称影响。通过对24,581条在线评论的内容分析,我们确定了五个维度的22个项目,描述了这个行业的独特特征。然后,采用模糊集定性比较分析法对1012名消费者的线下调查结果进行分析。研究发现,环境质量作为顾客不满意的因素,是顾客不满意的主要原因。与环境质量或服务质量相结合,作为满足者,社交媒体中的客户参与在提高客户满意度方面发挥了突出作用。此外,当品牌和文化、饮料属性、环境质量和客户在社交媒体上的参与度表现良好时,服务质量就不重要了。我们的研究结果促进了目前餐饮业顾客满意度的理论,并为网络知名茶店的管理者提供了管理启示。
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引用次数: 0
Does Brand Concept Mapping Determine Destination Brand Associations and Image? 品牌概念映射决定目的地品牌联想和形象吗?
IF 1.8 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2022-01-01 DOI: 10.3727/108354222x16479671274081
Sertaç Çifci, Arnold Japutra, Y. Ekinci, S. Gordon‐Wilson
Brand Concept Mapping (BCM) is a mind-mapping method researchers use to explore brand association and brand image but applications of BCM are rare in tourism research. The aim of the study is to assess usefulness of BCM for developing destination brand association networks and destination brand image in a domestic (Bolu in Turkiye) and an international (Bali in Indonesia) tourism destination. Destination brand associations are generated through interviewing 40 participants, and two destination BCMs are developed through aggregating individual BCMs from 250 respondents. The findings of the study suggest that BCM is effective for determining the most salient destination brand features and destination brand association networks. The study recommends both destinations to broaden their appeal to a wider range of tourist segments; the domestic tourism destination to target international travelers who are interested in skiing, wellness and sports, and the international tourism destination to target older tourists based on its shopping and beach elements.
品牌概念映射(Brand Concept Mapping, BCM)是一种研究品牌联想和品牌形象的思维导图方法,但在旅游研究中的应用较少。本研究的目的是评估BCM在国内(土耳其的博卢)和国际(印度尼西亚的巴厘岛)旅游目的地发展目的地品牌联系网络和目的地品牌形象的有用性。目的地品牌关联是通过采访40名参与者产生的,通过汇总250名受访者的单个BCMs,形成了两个目的地BCMs。研究结果表明,BCM对于确定最显著的目的地品牌特征和目的地品牌关联网络是有效的。该研究建议,这两个目的地都应扩大对更广泛游客群体的吸引力;国内旅游目的地以对滑雪、健康和运动感兴趣的国际游客为目标,国际旅游目的地以购物和海滩元素为目标,以老年游客为目标。
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引用次数: 0
INFLUENCER MARKETING AND TOURISM: ANOTHER THREAT TO INTEGRITY FOR THE INDUSTRY? 网红营销和旅游:对行业诚信的另一个威胁?
IF 1.8 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2022-01-01 DOI: 10.3727/108354222x16510114086370
Giancarlo Fedeli, Mingming Cheng
Although influencer marketing is deemed as the panacea to marketing issues and the solution to success for many tourism businesses, this research highlights some of the challenges and threats associated with its practice. Based on the literature available on the topic and some of the latest evidence from a variety of locations, we examine the phenomenon from a range of perspectives including audiences; policy and regulatory; influencers; destination management organisations as well as tourism organisations. This study highlights that more attention should be paid to vulnerable groups such as young audiences and local communities. This study concluds with implications for theory and practices and future research avenues for influencer marketing in tourism.
虽然网红营销被认为是解决营销问题的灵丹妙药,也是许多旅游企业成功的解决方案,但本研究强调了与其实践相关的一些挑战和威胁。基于关于该主题的现有文献和来自不同地点的一些最新证据,我们从一系列角度研究了这一现象,包括受众;政策和监管;有影响力的人;目的地管理组织以及旅游组织。这项研究强调,应该更多地关注弱势群体,如年轻观众和当地社区。本研究的结论对旅游中网红营销的理论和实践以及未来的研究途径具有启示意义。
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引用次数: 3
TOURISM AND EXPORTS: THE CASE OF SINGAPORE 旅游与出口&以新加坡为例
IF 1.8 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-06-30 DOI: 10.3727/108354221x16276947414878
Nicholas Tsounis, G. Agiomirgianakis, D. Serenis, Antonios Adamopoulos
In this paper, we examine the relationship between inbound tourism and exports in Singapore. We address whether there is a long-run relationship between exports and tourism and the direction of causality between these two variables. Our findings suggest a long-run relation between Singapore’s exports and inbound tourism and that the causation is bidirectional. This implies that inbound tourism in Singapore results in a higher demand for its domestic products. This increased demand for Singaporean products, in turn, acting as a positive advertising campaign in favour of Singapore, promotes inbound tourism to this country. The policy implication of these findings is twofold: first, inbound tourism in Singapore not only contributes directly to GDP, employment and the current account via tourism revenues but also by stimulating exports, it improves further the current account of Singapore. Secondly, the stimulation of exports induced by inbound tourism creates favorable sustainability conditions for the entire tourism sector. However, one should be cautious that this effect is taking more than nine months to materialize and that inbound tourism may initially have a negative impact effect on Singapore’s exports as the overtime effect of tourism on exports exhibits a j-curve behaviour.
在本文中,我们考察了新加坡入境旅游与出口之间的关系。我们讨论了出口和旅游业之间是否存在长期关系,以及这两个变量之间的因果关系方向。我们的研究结果表明,新加坡的出口和入境旅游之间存在长期关系,这种关系是双向的。这意味着新加坡的入境旅游对其国内产品的需求更高。这种对新加坡产品需求的增加,反过来又起到了有利于新加坡的积极广告宣传作用,促进了该国的入境旅游。这些发现的政策含义有两个:首先,新加坡的入境旅游业不仅通过旅游收入直接贡献了GDP、就业和经常账户,还通过刺激出口,进一步改善了新加坡的经常账户。其次,入境旅游业对出口的刺激为整个旅游业创造了有利的可持续性条件。然而,应该谨慎的是,这种影响需要九个多月才能实现,入境旅游最初可能会对新加坡的出口产生负面影响,因为旅游业对出口的加班效应表现出j曲线行为。
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引用次数: 0
Insights on Wine Connoisseurs for the Wine Tourism Industry 葡萄酒旅游业葡萄酒鉴赏家的见解
IF 1.8 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-04-14 DOI: 10.3727/108354221X16079839951510
V. Fournier
This article suggests that studying wine culture may help to further understand wine tourism. The broader culture of wine consumption has an influence on the motivation and interest that people have for visiting a wine region or a winery. This study takes an anthropological approach to wine consumption culture and identifies specific topics of interest that connoisseurs find in wine and that may be relevant to wine tourism. The study is based on fieldwork and interviews with wine connoisseurs from Montreal (Canada). It identifies four main dimensions through which people engage with wine. The first factor concerns the formal discoveries offered by wine, the second, its social and cultural significance, the third, its producers and their values, and the fourth, the experimentation of theoretical knowledge in the context of wine regions. Each of these four dimensions offers a means for better understanding the visitor experience at wineries.
本文认为,研究葡萄酒文化有助于进一步了解葡萄酒旅游。更广泛的葡萄酒消费文化会影响人们参观葡萄酒产区或酒庄的动机和兴趣。这项研究对葡萄酒消费文化采取了人类学的方法,并确定了鉴赏家在葡萄酒中发现的可能与葡萄酒旅游相关的特定感兴趣的主题。这项研究基于实地调查和对蒙特利尔(加拿大)葡萄酒鉴赏家的采访。它确定了人们参与葡萄酒的四个主要维度。第一个因素涉及葡萄酒的正式发现,第二个因素涉及它的社会和文化意义,第三个因素涉及其生产者及其价值观,第四个因素涉及在葡萄酒产区背景下对理论知识的实验。这四个维度中的每一个都为更好地了解葡萄酒厂的游客体验提供了手段。
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引用次数: 1
Wine Tourism: From Winescape to Cellardoorscape 葡萄酒旅游:从葡萄酒景观到酒窖景观
IF 1.8 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-04-14 DOI: 10.3727/108354221X16079839951529
K. Williams
The intention of this research note is to explore two essential elements of a winery's cellar door tasting room environment: first, the skills, knowledge, and personal attributes required by tasting room representatives, and second, how to develop meaningful social experiences for the wine tourist within the service environment of the cellar door tasting room. This note offers a discourse concerning the blend of these two elements, which proposes a new "-scape," the cellardoorscape, a microfocus on a particular service environment within a specific winery's winescape. To acknowledge an additional distinguishable "-scape" within the winescape provides some advantages. An analysis of what composes a beneficial and operational cellardoorscape could assist in developing a framework to provide management direction to winery owners and companies on the vital infrastructure and human resource practices to improve circumstances for success.
本研究报告的目的是探索酒庄地窖门品酒室环境的两个基本要素:第一,品酒室代表所需的技能、知识和个人属性,第二,如何在酒窖门品酒室的服务环境中为葡萄酒游客创造有意义的社会体验。本说明提供了一个关于这两个元素的融合的论述,提出了一个新的“景观”,即酒窖景观,一个对特定酒庄葡萄酒景观中特定服务环境的微观关注。承认葡萄酒景观中额外的可区分的“景观”提供了一些优势。对有益和可运营的酒窖景观的组成进行分析,可以帮助制定一个框架,为酒庄所有者和公司提供重要基础设施和人力资源实践的管理指导,以改善成功的环境。
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引用次数: 3
Terroir and Tourism in the Age of Mass Production 大规模生产时代的风土与旅游业
IF 1.8 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2021-04-14 DOI: 10.3727/108354221X16079789765298
R. C. Ulin
The concept of terroir has an extensive history in France linking a multitude of agricultural products to climate, soil, and local knowledge. More recently, terroir is used in viticulture to emphasize the distinctiveness of wine with respect to regional natural and cultural resources and in so doing has become important to tourism. This article addresses terroir by pointing to its substantial virtues while unveiling its potential for mystification. In the age of mass production, terroir offers distinction, an essential attribute for touristic appeal. However, in its emphasis on climate and soil in the viticultural domain, terroir conceals important historical processes that in the end speak as much, if not more, to how we rank and regard wine. Moreover, the focus on natural conditions rather than those that are social also masks social relations that are embedded in class privilege and thus give the impression that wine has a life of its own independent of its historical and social contexts.
风土的概念在法国有着悠久的历史,将大量农产品与气候、土壤和当地知识联系起来。最近,风土在葡萄栽培中被用来强调葡萄酒相对于区域自然和文化资源的独特性,这对旅游业来说变得很重要。本文通过指出风土的实质优点来解决风土问题,同时揭示其神秘化的潜力。在大规模生产的时代,风土提供了独特性,这是旅游吸引力的一个基本特征。然而,风土在葡萄栽培领域强调气候和土壤,掩盖了重要的历史过程,这些过程最终与我们对葡萄酒的排名和评价一样重要。此外,对自然条件而非社会条件的关注也掩盖了阶级特权中的社会关系,因此给人的印象是,葡萄酒有自己的生命,独立于其历史和社会背景。
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引用次数: 1
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Tourism Analysis
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