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Effects of an Inclusive Leadership Style on Team Performance: The Significance of Promoting Team Innovation Culture in Hanoi-based Software Outsourcing Firms 包容性领导风格对团队绩效的影响:促进团队创新文化在河内软件外包企业中的意义
Pub Date : 2022-06-23 DOI: 10.25073/2588-1108/vnueab.4717
N. Thanh, N. Sam, T. T. Phuong, Nguyen Thi Cam Nhung, Chu Duc Chi
Inclusive leadership styles have been considered as a way of useful leadership in the organization. This paper aims at testing the impact of inclusive leadership styles on Agile team’s perfomance in IT firms, besides this paper also focus on the role of mediating of innovation culture in this relationship. This research introduces empirical evidences from 876 samples in project team via fit model estimation, scale measurement and SEM PLS estimation. The results has reveal that innovation culture plays an important mediating roles in the relationship between inclusive leadership styles and team’s performance, besides innovation cultures has also influenced positively on personal innovativeness toward improving team’s performance. Based on current results it’s necessary to begin creating innovation cuulture framework including the spirit of personel, database process and technological infrastructure in order to assess innovation approach of enterprise. Finally, several managerial implementation will be discussed as enhancing vitural collaboration application, building a vitural team, digital leadership orientation as a mean of promoting and enhancing innovation culture in IT company toward digital transformation and response effectively current changes
包容性领导风格被认为是组织中有用的领导方式。本文旨在检验IT企业包容性领导风格对敏捷团队绩效的影响,并着重研究创新文化在这种关系中的中介作用。本研究通过拟合模型估计、规模测量和SEM PLS估计,从876个项目团队样本中引入实证证据。研究结果表明,创新文化在包容性领导风格与团队绩效的关系中起着重要的中介作用,创新文化对个人创新能力对团队绩效的提升也有正向影响。基于目前的研究结果,有必要开始构建包括人员精神、数据库流程和技术基础设施在内的创新文化框架,以评估企业的创新方式。最后,本文将讨论加强文化协作应用、建立文化团队、数字化领导导向等管理实施方法,以促进和加强IT公司的创新文化,实现数字化转型,并有效应对当前的变化
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引用次数: 0
Social Networking and the Motivations Underlying Online Purchase: Insights from the “New Normal” of the COVID-19 Pandemic Context 社交网络与在线购物动机:新冠疫情背景下的“新常态”洞察
Pub Date : 2022-06-23 DOI: 10.25073/2588-1108/vnueab.4743
Le Xuan Cu
The COVID-19 pandemic has boosted consumers to make online purchases. However, which motivations and communication channels transform online purchases in the COVID-19 context have been inadequately studied. The paper aims to unveil the importance of social networking for inducing favorable perceptions and online purchases among young consumers in the “new normal” of the pandemic. The conceptual framework is formulated due to the Uses and Gratifications Theory (UGT) and the Health Belief Model (HBM). Empirical data is collected using a web-based survey of 379 respondents who are inclined to embrace online purchases. The findings illustrate that social networking significantly influences social value, perceived utility, information quality, perceived threat, and self-efficacy. Additionally, purchase intention is motivated by antecedents such as perceived utility, information quality, social value, and perceived threat. Lastly, theoretical and managerial implications are drawn.
新冠肺炎疫情促使消费者在网上购物。然而,在COVID-19背景下,哪些动机和沟通渠道改变了在线购买,这方面的研究还不够充分。该论文旨在揭示在新冠肺炎“新常态”下,社交网络对吸引年轻消费者的好感和在线购物的重要性。概念框架是根据使用与满足理论(UGT)和健康信念模型(HBM)制定的。实证数据是通过对379名倾向于在线购物的受访者的网络调查收集的。研究结果表明,社交网络显著影响社会价值、感知效用、信息质量、感知威胁和自我效能感。此外,购买意愿受感知效用、信息质量、社会价值和感知威胁等前因的影响。最后,提出了理论和管理意义。
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引用次数: 1
Factors Influencing the Consumption Behaviour of Non-Alcoholic Drinks in Vietnam 影响越南非酒精饮料消费行为的因素
Pub Date : 2022-06-23 DOI: 10.25073/2588-1108/vnueab.4632
T. Nguyen, N. Bao, Hoang Duc Chinh, Vu Vuong, N. Tuan, Nguyen Thi Phuong Anh, Nguyen Lan Huong
The paper analyzes consumer behavior towards the choice between green tea and carbonated drinks. We collected 339 valid responses for our probit model. The results indicate six factors influencing the preference between the two types of drinks, with a decreasing impact as follows: age, sex, weekly expenditure for drinks, marital status, and the safety level of tea and carbonated drinks. This paper also shows that if customers’ age decreases by one unit, their preference for carbonated drinks will decrease by 10%; and male customers like carbonated drinks more than female customers. Hence, it provides an overview of the current consumption status of carbonated beverages and green tea, thereby assisting businesses in developing new products suitable for consumers’ tastes.
本文分析了消费者在选择绿茶和碳酸饮料时的行为。我们为probit模型收集了339个有效响应。结果表明,影响两种饮料偏好的因素有6个,影响程度由大到小依次为:年龄、性别、每周饮料支出、婚姻状况、茶和碳酸饮料的安全水平。本文还表明,顾客年龄每降低一个单位,其对碳酸饮料的偏好将降低10%;男性顾客比女性顾客更喜欢碳酸饮料。因此,它概述了碳酸饮料和绿茶的消费现状,从而帮助企业开发适合消费者口味的新产品。
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引用次数: 0
Factors Affecting Decisions on Imports of Goods on E-Commerce Platforms 影响电子商务平台商品进口决策的因素
Pub Date : 2022-06-23 DOI: 10.25073/2588-1108/vnueab.4670
Vu Hanh, Do Van Thai
The study aims to establish a model analyzing factors affecting the import decisions of customers on E-commerce platforms. The study was conducted through an online interview using a structured questionnaire with 323 customers. The results indicate seven main factors affecting customers’ import decisions on E-commerce platforms including (1) Search for information online; (2) Perceived usefulness; (3) Perceived ease of use; (4) Price; (5) Trust; (6) Perceived risks; and (7) Online purchasing experience. Additionally, the result of the study also shows customers’ gender, age, matrimonial status, occupation, education, and income make no significant difference to their importing decision for goods via E-commerce.
本研究旨在建立一个模型,分析电子商务平台上客户进口决策的影响因素。这项研究是通过对323名客户进行结构化问卷调查的在线采访进行的。结果表明,影响电子商务平台上消费者进口决策的主要因素有7个:(1)网上信息搜索;(2)感知有用性;(3)感知易用性;(4)价格;(5)信任;(6)感知风险;(7)网上购物体验。此外,研究结果还显示,消费者的性别、年龄、婚姻状况、职业、教育程度和收入对其通过电子商务进口商品的决策没有显著影响。
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引用次数: 0
Credit Risk and Financial Performance of Vietnamese Commercial Banks: During and After the Financial Crisis 越南商业银行信用风险与财务绩效:金融危机期间与之后
Pub Date : 2022-06-23 DOI: 10.25073/2588-1108/vnueab.4739
Nguyen Tran Thai Ha, Nguyen Vinh Khuong
This study examines the influence of credit risk on the financial performance of commercial banks, as measured by the bad debt ratio and the credit risk provision ratio, with and without the participation of macro factors. This study also investigates the effect of the financial crisis on these relationships. Estimates of the generalized two-step systems method (GMM) are used with financial data of 24 commercial banks in Vietnam for the period 2008-2017. The results find that the credit risk of banks has a negative impact on financial performance. Surprisingly, the bad debt ratio is found to enhance the financial performance of commercial banks, while the ratio of provision for credit losses keeps dragging down financial performance significantly during the financial crisis years.
本研究考察了在宏观因素参与和不参与的情况下,信用风险对商业银行财务绩效的影响,以坏账率和信用风险拨备率为衡量标准。本研究还探讨了金融危机对这些关系的影响。对越南24家商业银行2008-2017年期间的财务数据使用了广义两步系统方法(GMM)的估计。结果发现,银行信用风险对财务绩效有负向影响。令人惊讶的是,不良贷款率提高了商业银行的财务绩效,而信贷损失拨备率在金融危机期间持续显著拖累财务绩效。
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引用次数: 0
The “Open + Liquid + Flexible” Public Hospital Management Model Made in Vietnam: Lessons Learnt for Adapting to the COVID-19 Pandemic in Vietnam “开放+流动+灵活”的越南公立医院管理模式:应对新冠肺炎疫情的经验教训
Pub Date : 2022-06-23 DOI: 10.25073/2588-1108/vnueab.4747
Nguyen Dang Minh, N. Thanh, Nguyen Thuy Dung, N. T. Thuy
The COVID-19 pandemic started in the early 2020 has significantly hit every human-life aspect in all over the world, especially the medical industry. To ensure both regular and irregular healthcare work (i.e., prevention, treatment for COVID-19 patients), hospitals are required to change their thinking and management model. This research creates an “open + liquid + flexible” public hospital management model made in Vietnam, based on the theory of Made in Vietnam lean management and practical lessons learnt for adaptations to the COVID-19 pandemic in the past two years.
2019冠状病毒病大流行始于2020年初,严重影响了世界各地人类生活的方方面面,尤其是医疗行业。为了保证正常和不定期的医疗工作(即COVID-19患者的预防和治疗),医院需要改变思维和管理模式。本研究以越南制造精益管理理论为基础,结合近两年应对新冠肺炎疫情的实践经验,创建了“开放+流动+灵活”的越南制造公立医院管理模式。
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引用次数: 0
The State’s Role in Recovering and Developing the Private Sector in Vietnam in the COVID-19 Pandemic 2019冠状病毒病大流行期间国家在越南私营部门恢复和发展中的作用
Pub Date : 2022-06-23 DOI: 10.25073/2588-1108/vnueab.4798
Doan Vu Anh, D. M. Duc, T. Nguyen
The COVID-19 pandemic has strongly hit the Vietnamese economy, including the private sector. Based on the analysis of the pandemic-caused impacts on this particular sector, the article evaluates the policies that Vietnam did implement in response to the COVID-19 pandemic in 2020 and 2021. It is found that the Government had issued a number of policies to support businesses such as investment capital, financial costs, labor, and employment... but there are still certain limitations. The article, therefore, proposes some recommendations to effectively implement those policies in the coming time.
新冠肺炎疫情对包括私营部门在内的越南经济造成了严重打击。在分析疫情对这一特定行业造成的影响的基础上,本文评估了越南在2020年和2021年为应对COVID-19大流行而实施的政策。调查发现,政府出台了一系列支持企业的政策,如投资资金、财务成本、劳动力和就业……但仍有一定的局限性。因此,本文提出了在今后一段时间内有效实施这些政策的一些建议。
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引用次数: 0
Impact of Integrated Marketing Communication on Marketing Performance: A Case Study in the Hospitality Industry 整合营销传播对营销绩效的影响:以酒店业为例
Pub Date : 2022-06-23 DOI: 10.25073/2588-1108/vnueab.4681
N. Ngan, H. Thanh
Integrated marketing communication has received increasing research attention to clarify its role in business, especially in hospitality. This paper studies the effect of integrated communication on marketing results, through a survey with the participation of luxury hotel managers in Hanoi, thereby proposing and testing a scale and two research models. As a result, the research develops an integrated marketing communication scale that approaches the management process from a firm-wide approach, clarifying the positive effect of integrated marketing communication on marketing performance. The research then provides useful suggestions for managers to perfect integrated marketing communication and improve marketing performance.
整合营销传播已受到越来越多的研究关注,以澄清其在商业中的作用,特别是在酒店业。本文通过对河内豪华酒店管理者的调查,研究整合传播对营销效果的影响,从而提出并检验了一个量表和两个研究模型。因此,本研究开发了一个整合营销传播量表,从整个企业的角度来看待管理过程,阐明了整合营销传播对营销绩效的积极影响。研究为管理者完善整合营销传播,提高营销绩效提供了有益的建议。
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引用次数: 0
Measuring the Circular Economy for Companies: A Case Study of a Packaging Company in Vietnam 衡量企业循环经济:以越南一家包装公司为例
Pub Date : 2022-06-23 DOI: 10.25073/2588-1108/vnueab.4645
Do Minh Khue, N. Nam
In the transition from a linear to a circular economy, measuring progress and tracking changes are essential. This study reviews the available methods to measure the circularity at a micro-level and conducts a pilot analysis of the Material Circularity Indicator for a packaging company in Vietnam. The resulted average Material Circularity Indicator is -0.4989 (< 0), implying a linear flow. However, the positive Material Circularity Indicator for 2 products indicates that a certain circularity has been initiated in the company. Most importantly, the in-depth analysis shows some opportunities to improve the Material Circularity Indicator thereby saving costs for the company.
在从线性经济向循环经济过渡的过程中,衡量进展和跟踪变化至关重要。本研究回顾了现有的方法,以衡量在微观层面的循环度,并进行了试点分析的材料循环度指标的包装公司在越南。结果平均材料循环度指标为-0.4989(< 0),意味着线性流动。然而,2个产品的材料循环指标为正,表明公司已经开始了一定的循环。最重要的是,深入分析显示了一些改善材料循环度指标的机会,从而为公司节省成本。
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引用次数: 1
Impacts of Perceived Justice and Emotional Intelligence on Organizational Commitment and Organizational Citizenship Behavior 公平感和情绪智力对组织承诺和组织公民行为的影响
Pub Date : 2022-04-29 DOI: 10.25073/2588-1108/vnueab.4640
Nguyen Thi Thoa, Tieu Van Trang, Nguyen Thi Kim Ba, B. Nhi, Tran The Nam
How to motivate employees to commit to the organization and to have more voluntary, beneficial behaviors for the organization is an interesting topic for researchers and managers. Based on the theory of equity, authors analyze the impacts of perceived justice and emotional intelligence on employees’ organizational commitment and organizational citizenship behaviors. The mixed research method is used to build a research model and to verify hypotheses with the data of 171 respondents working in different industries which deal with customers in HCM city. The partial least squares structural equation modeling (PLS-SEM) is used in order to explore the impacts of the two high order construct: Emotion intelligence and perceived justice on the organizational commitment, then onto organizational citizen behavior (OCB). The research results pointed out that all hypotheses are accepted. Perceived justice has greater impacts on employees’ organizational commitment than emotional intelligence. In contrast, emotional intelligence has greater influences on employees’ OCB than perceived justice. Managers should establish clear working process, offer opportunities for employees to express their feelings and recognize exactly employees’ contributions in order to improve the employees’ perception of fairness. Selecting carefully candidates and providing training programs are best ways to increase employees’ emotional intelligence.
如何激励员工对组织做出更多自愿的、有益的行为,对研究人员和管理者来说是一个有趣的话题。基于公平理论,分析公平感和情绪智力对员工组织承诺和组织公民行为的影响。本文采用混合研究的方法,利用胡志明市与客户打交道的不同行业的171名受访者的数据,建立研究模型并验证假设。本研究采用偏最小二乘结构方程模型探讨了情绪智力和公平感这两个高阶构式对组织承诺的影响,进而对组织公民行为的影响。研究结果表明,所有假设都被接受。公平感对员工组织承诺的影响大于情商。相比之下,情绪智力对员工公民行为的影响大于公平感。管理者应该建立清晰的工作流程,为员工提供表达情感的机会,准确地认可员工的贡献,从而提高员工的公平感。精心挑选候选人并提供培训项目是提高员工情商的最佳途径。
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引用次数: 0
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VNU JOURNAL OF ECONOMICS AND BUSINESS
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