Pub Date : 2019-02-25DOI: 10.4018/978-1-5225-6155-2.CH020
D. Devins, A. Watson, P. Turner
This reflective case history reflects on the experiences of a UK City Authority as it responds to the challenge of policy making for inclusive economic growth. It tells how the authority, in responding to a long-term vision, used change management processes to articulate and then implement change. The approach is characterized by the use of evidence to promote change within and between organizations. This is complemented by an adaptive strategy based on the design, development, implementation, and monitoring of interventions. Change is achieved in relatively small steps through minor innovations in practice and ongoing consideration of what works and what more can be done.
{"title":"Evidence-Based Organizational Change in the UK Public Sector","authors":"D. Devins, A. Watson, P. Turner","doi":"10.4018/978-1-5225-6155-2.CH020","DOIUrl":"https://doi.org/10.4018/978-1-5225-6155-2.CH020","url":null,"abstract":"This reflective case history reflects on the experiences of a UK City Authority as it responds to the challenge of policy making for inclusive economic growth. It tells how the authority, in responding to a long-term vision, used change management processes to articulate and then implement change. The approach is characterized by the use of evidence to promote change within and between organizations. This is complemented by an adaptive strategy based on the design, development, implementation, and monitoring of interventions. Change is achieved in relatively small steps through minor innovations in practice and ongoing consideration of what works and what more can be done.","PeriodicalId":314746,"journal":{"name":"Advances in Business Strategy and Competitive Advantage","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-02-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117113955","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-01-26DOI: 10.4018/978-1-5225-5718-0.CH010
M. Wynn, D. Brinkmann
Company performance can be measured at all levels across an organization, and in the German healthcare industry, business intelligence systems play a crucial role in achieving this. For one major health insurance company (discussed here as an alias – AK Healthcare), the deployment of business intelligence applications has supported sustained growth in turnover and market share in the past five years. In this chapter, these tools are classified within an appropriate conceptual framework which encompasses the organization's information infrastructure and associated processes. Different components of the framework are identified and examples are given: systems infrastructure, data provision/access control, the BI tools and technologies, report generation, and information users. The use and integration of business intelligence tools in the strategy development process is then analyzed, and the key functions and features of these tools for strategic capability development are discussed. Research findings encompass system access, report characteristics, and end-users' capabilities.
{"title":"Developing Strategic Capability Through Business Intelligence Applications","authors":"M. Wynn, D. Brinkmann","doi":"10.4018/978-1-5225-5718-0.CH010","DOIUrl":"https://doi.org/10.4018/978-1-5225-5718-0.CH010","url":null,"abstract":"Company performance can be measured at all levels across an organization, and in the German healthcare industry, business intelligence systems play a crucial role in achieving this. For one major health insurance company (discussed here as an alias – AK Healthcare), the deployment of business intelligence applications has supported sustained growth in turnover and market share in the past five years. In this chapter, these tools are classified within an appropriate conceptual framework which encompasses the organization's information infrastructure and associated processes. Different components of the framework are identified and examples are given: systems infrastructure, data provision/access control, the BI tools and technologies, report generation, and information users. The use and integration of business intelligence tools in the strategy development process is then analyzed, and the key functions and features of these tools for strategic capability development are discussed. Research findings encompass system access, report characteristics, and end-users' capabilities.","PeriodicalId":314746,"journal":{"name":"Advances in Business Strategy and Competitive Advantage","volume":"82 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-01-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122553582","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-01-11DOI: 10.4018/978-1-5225-7946-5
M. Palazzo
{"title":"Linking Cultural Dimensions and CSR Communication","authors":"M. Palazzo","doi":"10.4018/978-1-5225-7946-5","DOIUrl":"https://doi.org/10.4018/978-1-5225-7946-5","url":null,"abstract":"","PeriodicalId":314746,"journal":{"name":"Advances in Business Strategy and Competitive Advantage","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-01-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124869125","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-12-14DOI: 10.4018/978-1-5225-7631-0
S. Ojo
{"title":"The Evolution of Black African Entrepreneurship in the UK","authors":"S. Ojo","doi":"10.4018/978-1-5225-7631-0","DOIUrl":"https://doi.org/10.4018/978-1-5225-7631-0","url":null,"abstract":"","PeriodicalId":314746,"journal":{"name":"Advances in Business Strategy and Competitive Advantage","volume":"64 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134377840","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-12-07DOI: 10.4018/978-1-5225-7155-1
J. Sousa, Jorge Gaspar
The world is witnessing an increase in innovation both in start-ups and in SMEs, and the implementation of innovation is having a substantial impact on the knowledge of the economy. The ability of human beings to create new knowledge can be de ned as a basic skill in a global economy, which involves learning as an essential dynamism of the competition. Following this and considering the need for developing standards and guidelines for innovation, organizations have been working on developing and updating a set of documents to help the innovators and the innovative companies work better.
{"title":"Knowledge-Driven Innovation in Start-Ups and SMEs","authors":"J. Sousa, Jorge Gaspar","doi":"10.4018/978-1-5225-7155-1","DOIUrl":"https://doi.org/10.4018/978-1-5225-7155-1","url":null,"abstract":"The world is witnessing an increase in innovation both in start-ups and in SMEs, and the implementation of innovation is having a substantial impact on the knowledge of the economy. The ability of human beings to create new knowledge can be de ned as a basic skill in a global economy, which involves learning as an essential dynamism of the competition. Following this and considering the need for developing standards and guidelines for innovation, organizations have been working on developing and updating a set of documents to help the innovators and the innovative companies work better.","PeriodicalId":314746,"journal":{"name":"Advances in Business Strategy and Competitive Advantage","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130844109","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-12-07DOI: 10.4018/978-1-5225-7180-3
H. Di̇nçer
{"title":"Handbook of Research on Managerial Thinking in Global Business Economics","authors":"H. Di̇nçer","doi":"10.4018/978-1-5225-7180-3","DOIUrl":"https://doi.org/10.4018/978-1-5225-7180-3","url":null,"abstract":"","PeriodicalId":314746,"journal":{"name":"Advances in Business Strategy and Competitive Advantage","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130670584","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-12-01DOI: 10.4018/978-1-5225-6155-2.CH009
N. Clarke, M. Higgs
This chapter aims to assist those responsible for implementing change to think more about how employee participation or involvement is undertaken during the change process. The chapter starts by providing an overview of the theoretical explanations as to why employee participation in change management is important. The authors then examine the nature of employee participation in three organizations undertaking major culture change programs, each using a different change intervention. They present three case studies that show how the context surrounding the change (comprising drivers, intervention, approach to change, and change levers) influenced the characteristics of employee participation in the change process. They conclude by emphasizing the significance of examining change agents' intervention methodology as a contextual factor to understand better the experience of culture change programs. The key message is that employees' experiences of participation influence their perceptions on the effectiveness of this type of change.
{"title":"Employee Participation in Change Programs","authors":"N. Clarke, M. Higgs","doi":"10.4018/978-1-5225-6155-2.CH009","DOIUrl":"https://doi.org/10.4018/978-1-5225-6155-2.CH009","url":null,"abstract":"This chapter aims to assist those responsible for implementing change to think more about how employee participation or involvement is undertaken during the change process. The chapter starts by providing an overview of the theoretical explanations as to why employee participation in change management is important. The authors then examine the nature of employee participation in three organizations undertaking major culture change programs, each using a different change intervention. They present three case studies that show how the context surrounding the change (comprising drivers, intervention, approach to change, and change levers) influenced the characteristics of employee participation in the change process. They conclude by emphasizing the significance of examining change agents' intervention methodology as a contextual factor to understand better the experience of culture change programs. The key message is that employees' experiences of participation influence their perceptions on the effectiveness of this type of change.","PeriodicalId":314746,"journal":{"name":"Advances in Business Strategy and Competitive Advantage","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125695475","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-11-01DOI: 10.4018/978-1-5225-6942-8.CH009
Bernard Owens Imarhiagbe, G. Saridakis, D. Smallbone
Venture capital (VC) is an alternative means of access to finance for innovative SMEs to sustain their innovation, growth, and survival. Although VC firms are well established in the UK and USA, they are not well-known worldwide and many SMEs are unaware of their potential. This is a review of research literature on VC, its conceptualization, and synthesis over four decades. VC is gaining increased and varied significance worldwide as a way for innovative SMEs to access funds. Globalization has provided entrepreneurs the opportunity to seek VC globally as reputable VC firms are able to fund innovative projects across countries and continents. As the legal and regulatory regime improve, VC finance opportunities increase with impact on the demand and supply of VC. Innovative SMEs are encouraged to take advantage of globalization and competition among VC firms in their search for VC. Recently, VC firms have become more risk averse regardless of their traditional competence in screening and monitoring.
{"title":"Firm Growth","authors":"Bernard Owens Imarhiagbe, G. Saridakis, D. Smallbone","doi":"10.4018/978-1-5225-6942-8.CH009","DOIUrl":"https://doi.org/10.4018/978-1-5225-6942-8.CH009","url":null,"abstract":"Venture capital (VC) is an alternative means of access to finance for innovative SMEs to sustain their innovation, growth, and survival. Although VC firms are well established in the UK and USA, they are not well-known worldwide and many SMEs are unaware of their potential. This is a review of research literature on VC, its conceptualization, and synthesis over four decades. VC is gaining increased and varied significance worldwide as a way for innovative SMEs to access funds. Globalization has provided entrepreneurs the opportunity to seek VC globally as reputable VC firms are able to fund innovative projects across countries and continents. As the legal and regulatory regime improve, VC finance opportunities increase with impact on the demand and supply of VC. Innovative SMEs are encouraged to take advantage of globalization and competition among VC firms in their search for VC. Recently, VC firms have become more risk averse regardless of their traditional competence in screening and monitoring.","PeriodicalId":314746,"journal":{"name":"Advances in Business Strategy and Competitive Advantage","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127256186","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-07-13DOI: 10.4018/978-1-5225-5718-0
S. Miah, W. Yeoh
Applying Business Intelligence Initiatives in Healthcare and Organizational Settings incorporates emerging concepts, methods, models, and relevant applications of business intelligence systems within problem contexts of healthcare and other organizational boundaries. Featuring coverage on a broad range of topics such as rise of embedded analytics, competitive advantage, and strategic capability, this book is ideally designed for business analysts, investors, corporate managers, and entrepreneurs seeking to advance their understanding and practice of business intelligence.
{"title":"Applying Business Intelligence Initiatives in Healthcare and Organizational Settings","authors":"S. Miah, W. Yeoh","doi":"10.4018/978-1-5225-5718-0","DOIUrl":"https://doi.org/10.4018/978-1-5225-5718-0","url":null,"abstract":"Applying Business Intelligence Initiatives in Healthcare and Organizational Settings incorporates emerging concepts, methods, models, and relevant applications of business intelligence systems within problem contexts of healthcare and other organizational boundaries. Featuring coverage on a broad range of topics such as rise of embedded analytics, competitive advantage, and strategic capability, this book is ideally designed for business analysts, investors, corporate managers, and entrepreneurs seeking to advance their understanding and practice of business intelligence.","PeriodicalId":314746,"journal":{"name":"Advances in Business Strategy and Competitive Advantage","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-07-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129216482","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-07-10DOI: 10.4018/978-1-5225-5718-0.ch007
S. Kannan, S. Miah
The polarization of global labor market, hunt for talent, need to adapt quickly to changing environment is pressuring businesses more than ever before on their performance. This is further snowballed with the development of digitalization, automation, robotization, and artificial intelligence that offer approaches for addressing enormous industry challenges. These challenges create a push for organizational decision makers to rethink on the management of work. Knowledge management (KM) is understood to encourage content management, collaboration with inclusion of organizational behavioral science, and of course technologies. Complementing BI with knowledge management (KM) system in an organization can account for lean and accelerated performance. In this chapter, the authors present their position and insights in the integration of KM and BI suited for the worker in the digital world which possibly encourages lifelong learning with the focus on adaptability.
{"title":"Integration of Knowledge Management and Business Intelligence for Lean Organizational Learning by the Digital Worker","authors":"S. Kannan, S. Miah","doi":"10.4018/978-1-5225-5718-0.ch007","DOIUrl":"https://doi.org/10.4018/978-1-5225-5718-0.ch007","url":null,"abstract":"The polarization of global labor market, hunt for talent, need to adapt quickly to changing environment is pressuring businesses more than ever before on their performance. This is further snowballed with the development of digitalization, automation, robotization, and artificial intelligence that offer approaches for addressing enormous industry challenges. These challenges create a push for organizational decision makers to rethink on the management of work. Knowledge management (KM) is understood to encourage content management, collaboration with inclusion of organizational behavioral science, and of course technologies. Complementing BI with knowledge management (KM) system in an organization can account for lean and accelerated performance. In this chapter, the authors present their position and insights in the integration of KM and BI suited for the worker in the digital world which possibly encourages lifelong learning with the focus on adaptability.","PeriodicalId":314746,"journal":{"name":"Advances in Business Strategy and Competitive Advantage","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-07-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127361049","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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