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The Challenges of the Digital Divide in the Online Learning Process During the COVID-19 Pandemic in Indonesia 2019冠状病毒病大流行期间印度尼西亚在线学习过程中的数字鸿沟挑战
Pub Date : 2022-02-03 DOI: 10.52728/ijjm.v3i1.426
I. Gemiharto, H. Priyadarshani
The digital divide is one of the problems faced by the government since the COVID-19 pandemic occurred. All face-to-face activities in all development sectors are transferred online. The unpreparedness of communication technology infrastructure in Indonesia is one of the obstacles to online learning activities that require a stable internet connection, even in urban areas that already have communication infrastructure with 5G networks. However, it turns out that the problem is not only with infrastructure, what is more important than that is the opportunity and ability of the community to use communication technology. In this study, researchers limit research to only discussing the challenges of the digital divide in the online learning process during the COVID-19 pandemic in Indonesia with research locations in three districts in West Java in 2020-2021. This research uses a qualitative approach, an exploratory paradigm, in a case study perspective. The data collection process was carried out under natural conditions in the form of observation, in-depth interviews and documentation studies. This study concludes that collaboration between government officials and the community has a positive impact on people's opportunities to carry out online learning processes during the COVID-19 pandemic. The challenges of the digital divide faced during the digital learning process can be partially overcome by collaboration between the government, the community and the private sector, although the approach taken is different at each research location.
数字鸿沟是新冠疫情发生后政府面临的问题之一。所有发展部门的所有面对面活动都转移到网上。印度尼西亚的通信技术基础设施准备不足是在线学习活动的障碍之一,在线学习活动需要稳定的互联网连接,即使在已经拥有5G网络通信基础设施的城市地区也是如此。然而,事实证明,问题不仅在于基础设施,更重要的是社区使用通信技术的机会和能力。在这项研究中,研究人员将研究限制在仅讨论2020-2021年期间印度尼西亚COVID-19大流行期间在线学习过程中数字鸿沟的挑战,研究地点设在西爪哇的三个地区。本研究从个案研究的角度出发,采用定性方法、探索性范式。数据收集过程在自然条件下以观察、深入访谈和文献研究的形式进行。本研究得出的结论是,政府官员与社区之间的合作对人们在COVID-19大流行期间开展在线学习过程的机会产生了积极影响。数字学习过程中面临的数字鸿沟挑战可以通过政府、社区和私营部门之间的合作部分克服,尽管每个研究地点采取的方法不同。
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引用次数: 1
Determinant of Customer of Loyalty in Healthcare Industry : Mediating Role of Customer Trust 医疗保健行业顾客忠诚的决定因素:顾客信任的中介作用
Pub Date : 2022-01-31 DOI: 10.52728/ijjm.v3i1.406
E. S. Mubarok, Arif Kurniawan, R. Hidayat, Ahman Kuktur Hia, Euis Bandawaty
This research aimed at understanding the effect of service quality, clinic image, and price/tariff on patient trust and loyalty. The multivariate analysis with descriptively and explanatorily-quantitative method was used for this research. The samples of the research were 120 respondents. Data collection was carried out using a questionnaire instrument and was subsequently analyzed by using Structural Equation Modeling (SEM). The results of this research concluded that the service quality and price/tariff had a significant effect on trust and clinic image had no significant effect on patient trust. The quality of service, clinic image, and price/tariff had a significant effect on patient loyalty, while trust had no significant effect on patient loyalty. Trust can mediate the effect of clinical image on patient loyalty. However, trust cannot mediate the effect of service quality and price/tariff on patient loyalty. The strength value of the dependent variable shown by the calculation of multiple correlation values (R2), both trust and patient loyalty are significant.
本研究旨在了解服务品质、诊所形象和价格/关税对病人信任和忠诚的影响。本研究采用描述性和解释性定量的多变量分析方法。该研究的样本是120名受访者。数据收集使用问卷调查工具,随后使用结构方程模型(SEM)进行分析。本研究结果显示,服务质量和价格/关税对信任有显著影响,而诊所形象对患者信任无显著影响。服务质量、诊所形象和价格/关税对患者忠诚度有显著影响,而信任对患者忠诚度无显著影响。信任可以中介临床形象对患者忠诚的影响。然而,信任不能中介服务质量和价格/关税对患者忠诚度的影响。因变量的强度值经多重相关值(R2)计算显示,信任和患者忠诚度均显著。
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引用次数: 5
Implementation of Collaborative, Planning, Forecasting and Replenishment (CPFR) to Reduce the Bullwhip Effect in MSME Sate Madura Cak Kholil 实施协作、规划、预测和补充(CPFR)以减少牛鞭效应在中小微企业国家Madura Cak Kholil
Pub Date : 2022-01-31 DOI: 10.52728/ijjm.v3i1.418
Hamidi Sjurahudin, R. Vikaliana
The aims of this study are: (1) to identify and analyze the estimated demand for chicken and goat satay products in the MSME of Sate Madura Cak Kholil; and (2) to find out the stock safety to overcome the surge in product demand at the MSME of Sate Madura Cak Kholil. The research method used is a descriptive method with a quantitative approach. The sample was determined based on a non-probability sampling technique using the purposive sampling method. The data used in this study included primary data and secondary data, namely data on supply and demand for the MSME of Sate Madura Cak Kholil. The results of the study indicate that the application of collaborative planning, forecasting, and replenish menthasan effect on reducing the bullwhip effect in the MSME of Sate Madura Cak Kholil.
本研究的目的是:(1)确定和分析Madura Cak Kholil州中小微企业对鸡肉和山羊沙茶产品的估计需求;(2)找出库存安全性,以克服马杜拉察克霍利尔州中小微企业产品需求激增的问题。使用的研究方法是定量方法的描述性方法。样本的确定基于非概率抽样技术,采用目的抽样法。本研究使用的数据包括一手数据和二手数据,即Madura Cak Kholil州中小微企业的供需数据。研究结果表明,运用协同规划、预测和补充薄荷效应对减小马杜拉察克霍利尔州中小微企业的牛鞭效应具有一定的作用。
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引用次数: 1
Analysis of Digital Optimization Strategy at Al Eiman Royal Hotel Madinah during Pandemic 疫情期间麦地那艾曼皇家酒店数字化优化策略分析
Pub Date : 2022-01-31 DOI: 10.52728/ijjm.v3i1.355
Zulkifli Zulkifli, Redjeki Agoestyowati, Nila Prasetyningsih, Yuni Heriyanti, Endra Marsudi
This research aims to analyze digital optimization Al Eiman Royal hotel, to analyze decision-making efforts are to deal with problems that arise during the pandemic. It also to see the digital optimization strategy carried out by hotels in Madinah during the pandemic. Data analysis source by searching, collecting data by conducting observations and interviews and then making conclusions so that they are easy to understand. The interview technique that will be used is a structured interview. The various data obtained are then processed and analyzed using the IFE (Internal Factor Evaluation), EFE (External Factor Evaluation), TOWS Matrix, and IE Matrix to conclude the strategies that have been carried out and inputs that can be used by Al Eiman Royal Hotel as a reference for optimizing the implementation of digital strategies during the pandemic. According to the research result, the IFE and EFE matrix with a total weight of 3.45 for IFE and 2.51 for EFE puts the hotel is in a Growth Stability position with a strategy to keep and maintain the existing market while being able to develop with new types of services also can formulate strategic options for hotel directions using the TOWS matrix.
本研究旨在分析艾曼皇家酒店的数字化优化,分析决策努力是为了应对疫情期间出现的问题。它还看到了麦地那酒店在大流行期间实施的数字优化战略。通过查找数据来源,通过观察和访谈收集数据,然后得出结论,使其易于理解。面试的技巧是结构化面试。然后使用IFE(内部因素评估)、EFE(外部因素评估)、TOWS矩阵和IE矩阵对获得的各种数据进行处理和分析,以总结已经执行的战略和输入,这些输入可被艾曼皇家酒店用作参考,以优化大流行期间的数字战略实施。根据研究结果,IFE和EFE矩阵的总权重为3.45,EFE的总权重为2.51,这表明酒店处于增长稳定的位置,其战略是保持和维持现有市场,同时能够发展新的服务类型,也可以利用TOWS矩阵为酒店方向制定战略选择。
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引用次数: 1
Sustainable SCM Approach as a Branding Strategy on the Hutan Bambu Tourism Object in Bekasi City 可持续供应链管理方法:喀斯市呼滩班布旅游区品牌战略
Pub Date : 2022-01-31 DOI: 10.52728/ijjm.v3i1.361
W. Andayani, Aramia Fahriyah, Rochland Yoseph, Dessy Andamisari, Ridfa Chairani
This study was aimed at analyzing the implementation of the Sustainable Supply Chain Management (SSCM) approach as a branding strategy of tourism development of Hutan Bambu in Bekasi city. This study employed a descriptive research method using a qualitative approach. The data sources were primary and secondary data. The techniques of data collection were observation, interviews, and documentation. The interviews were conducted with six informants representing the manager, visitors, local communities, and food sellers in the Hutan Bambu area of Bekasi city. Furthermore, the data were analyzed by using the SSCM approach. The results of the study showed that the branding strategy for developing the Hutan Bambu tourism object can apply several ways. First, it considered SSCM concerns, especially sustainability, marketing-logistics empowerment, market-driven SCM, synchronous SCM, fast response logistics, and network-based resource management. Second, the tourism development was carried out by creating strong branding with the advantages of the Hutan Bambu tourism object, namely by marketing through social media to local and national communities. Third, the development can be done by holding attractive soft skills programs regularly by collaborating with training studios or certain institutions, so they can bring in visitors on a more regular and programmed basis. Fourth, this can also be done by modifying the management system, so the tourists can find alternative tourism objects in the city. Finally, the SSCM approach could be implemented in the development of the Hutan Bambu tourism object, Bekasi by strengthening branding and interesting soft-skills, as well as modifying the management system.
本研究旨在分析可持续供应链管理(SSCM)方法在别加西市呼滩班布旅游发展中的品牌战略实施情况。本研究采用定性研究方法,采用描述性研究方法。数据来源为一手数据和二手数据。数据收集方法为观察、访谈和文献。在贝卡西市Hutan Bambu地区,与代表经理、游客、当地社区和食品销售商的六名线人进行了访谈。此外,采用SSCM方法对数据进行分析。研究结果表明,胡滩班布旅游地的品牌化战略可以通过多种方式实施。首先,它考虑了SSCM关注的问题,特别是可持续性、营销物流授权、市场驱动的SCM、同步SCM、快速响应物流和基于网络的资源管理。二是利用湖滩班布旅游对象的优势,通过社交媒体向当地和全国社区进行营销,打造强势品牌,开展旅游开发。第三,通过与培训工作室或某些机构合作,定期举办有吸引力的软技能课程,这样他们就可以更定期、更有计划地吸引游客。第四,这也可以通过修改管理系统来实现,让游客在城市中找到可替代的旅游对象。最后,通过加强品牌推广和趣味软技能,以及修改管理制度,将SSCM方法应用于呼滩班布旅游对象贝卡西的开发中。
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引用次数: 0
Case Study of Digital-Based Service Innovation for Old Age Insurance (JHT) Claims by BPJS Employment (BPJAMSOSTEK) Pekalongan Branch Office Central Java BPJS Employment (BPJAMSOSTEK)中爪哇贝加隆岸分公司的高龄保险理赔数字化服务创新案例研究
Pub Date : 2022-01-31 DOI: 10.52728/ijjm.v3i1.302
M. Sofiana, Juandy Seiver Langelo, E. Supriyadi, Anita Maulina, Rita Wahyuni
Various government efforts to break the Covid-19 chain have also affected the economy, as many companies have laid off employees on a large scale. This has resulted in an increase in the number of claims for the Social Security Administering Body (BPJS) for Employment or BPJAMSOSTEK. The purpose of the study was to find out a Case Study of Digital-Based Service Innovation for Old Age Security Claims (JHT) by BPJS Ketenagakerjaan (BPJAMSOSTEK) Pekalongan Branch Office, Central Java. Research methods. The research method used to describe the problems that exist in this study is a qualitative method with a study approach. Primary data sources in this study came from interviews with informants. The informants in this case are employees who are directly involved in the implementation of public services, leaders and participants as users of services provided by BPJAMSOSTEK Pekalongan City Branch, Central Java. The technique used in this study was carried out in several steps, namely, data reduction (sorting, focusing and attention), data presentation (display) and drawing conclusions. Research result. The innovation attributes at BPJAMSOSTEK Pekalongan City Branch are in accordance with the relative advantage, suitability, complexity, possibility to try and ease of observation. In terms of acceptance of the information system, it is seen from 2 elements, namely the ease of use and the usefulness of the LAPAKASIK information system in accordance with the Theory Technology Acceptance Model (TAM): In the Internal User/BPJAMSOSTEK Aspect In the External Aspect User/BPJAMSOSTEK Participant.
随着许多公司大规模裁员,政府为打破新冠病毒链所做的各种努力也影响了经济。这导致社会保障管理机构(BPJS)就业或BPJAMSOSTEK的索赔数量增加。本研究的目的是找出由BPJS Ketenagakerjaan (BPJAMSOSTEK)中爪哇省贝加隆岸分公司提供的基于数字的老年保障理赔服务创新案例。研究方法。描述本研究中存在的问题所采用的研究方法是一种带有研究方法的定性方法。本研究的主要数据来源来自对举报人的访谈。在这种情况下,举报人是直接参与实施公共服务的雇员,以及作为BPJAMSOSTEK中爪哇贝加隆岸市分行提供服务的领导者和参与者。本研究采用的技术分几个步骤进行,即数据还原(整理、聚焦和注意)、数据呈现(展示)和得出结论。研究的结果。BPJAMSOSTEK Pekalongan City Branch的创新属性是相对优势、适宜性、复杂性、可尝试性和易观察性。在信息系统的接受度方面,根据理论技术接受模型(TAM),从2个要素来看,即LAPAKASIK信息系统的易用性和有用性:在内部用户/BPJAMSOSTEK方面在外部用户/BPJAMSOSTEK参与者方面。
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引用次数: 0
Analysis of Factors Affecting Employee Performance at Aetra Regional Drinking Water Company of Jakarta (PDAM) 雅加达Aetra区域饮用水公司员工绩效影响因素分析
Pub Date : 2022-01-31 DOI: 10.52728/ijjm.v3i1.407
The research at Aetra Air Drinking Water Regional Company of East Jakarta (PDAM) aims to analyze: 1) the influence of work discipline on employee performance, 2) The Effect of Occupational Safety and Health (K3) on employee performance. 3) The simultaneous influence of work discipline and Occupational Safety and Health (K3) on employee performance. The research approach used quantitative paradigms. The population was 339 people and the determination of samples used the Slovin technique so that a sample of 77 respondents was obtained. Data analysis used a co-existing linear regression test by using SPSS. The results show that Work Discipline and Occupational Safety and Health (K3), both simultaneously and significantly affect the performance of employees of PT. AETRA AIR Jakarta, while the managerial implication of these findings is the need for efforts to improve the employee performance of PT. AETRA AIR Jakarta. Referring to the findings of this study, among others, there is a need for firmness from the agency about the employees’ problems, especially for those whose absence rate is high enough to improve discipline. The reason is that the problem of indiscipline affects other employees so that it will affect the overall performance of the company. This research shows that matters related to discipline, and Occupational Safety and Health (K3) should be more considered and always improved to further boost the employee performance at PT Aetra Air Jakarta. Discipline should be improved in terms of supervision from HRD while Occupational Safety and Health (K3) involves other parties/agencies in terms of the Occupational Safety and Health (K3) management system.
本研究以东雅加达Aetra空气饮用水区域公司(PDAM)为研究对象,旨在分析:1)工作纪律对员工绩效的影响,2)职业安全与健康(K3)对员工绩效的影响。3)工作纪律和职业安全卫生(K3)对员工绩效的同步影响。研究方法采用定量范式。人口总数为339人,样本的确定采用了Slovin技术,因此获得了77名受访者的样本。数据分析采用SPSS共存线性回归检验。结果表明,工作纪律和职业安全与健康(K3)同时显著影响雅加达航空公司员工的绩效,而这些研究结果的管理意义是需要努力提高雅加达航空公司员工的绩效。根据本研究的发现,除其他外,机构需要坚定地对待员工的问题,特别是那些缺勤率高到足以提高纪律的员工。原因是不守纪律的问题会影响到其他员工,从而影响到公司的整体绩效。这项研究表明,纪律和职业安全与健康(K3)相关的问题应该更多地考虑和不断改进,以进一步提高雅加达PT Aetra航空公司的员工绩效。人力资源发展总监的监督应加强纪律,而职业安全及健康(K3)的管理制度则涉及其他各方/机构。
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引用次数: 1
Determinant of Net Interest Margin Banking In Indonesia, During The Period 2009 - 20018 2009 - 20018年期间印尼银行净息差的决定因素
Pub Date : 2021-11-16 DOI: 10.52728/ijjm.v2i4.385
S. Mariam, Fika Aryani, Dhinda Siti Mustikasari, Abdul Haeba Ramli
The purpose of this study is to examine the effect of Loan Growth, Unemployment, BOPO, CAR, Inflation, and Exchange Rate in relationship with Net Interest Margin. The research object used is banking data BUKU I to BUKU IV 2009-2018 published by Financial Service Authority, known as OJK. The analysis technique used is panel data regression analysis with Eviews 9.0 analysis tool. The results showed that the variables which consist of  Loan Growth, and Unemployment had a significant positive effect on Net Interest Margin. Other independent variables, which consist of BOPO and Exchange Rate had a significant negative effect on Net Interest Margin. While CAR and Inflation do not show a significant impact on Net Interest Margin.  
本研究的目的是检视贷款成长、失业率、银行收支差额(BOPO)、CAR、通货膨胀和汇率对净息差的影响。使用的研究对象是金融服务管理局(OJK)发布的BUKU I至BUKU IV 2009-2018年的银行数据。分析技术为面板数据回归分析,使用Eviews 9.0分析工具。结果表明,由贷款增长和失业组成的变量对净息差有显著的正影响。其他自变量,包括BOPO和汇率对净息差有显著的负影响。而CAR和通货膨胀对净息差没有显着影响。
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引用次数: 2
The Impact of Covid-19 on the Development of Various Business Sectors 新冠肺炎疫情对各行业发展的影响
Pub Date : 2021-11-16 DOI: 10.52728/ijjm.v2i4.387
Sunarmin Sunarmin, A. Junaidi, Endah Fantini
Outbreaks of the new corona virus or Corona Virus Disease 2019 (Covid-19) are increasingly felt in the domestic economy, especially in terms of consumption, corporate, financial sector, and Micro, Small and Medium Enterprises (MSMEs). The existence of Large-Scale Social Restrictions (PSBB) that has been declared by the government most of the activities involving the public are restricted, such as offices or offices that are closed, restrictions on religious activities and restrictions on public transportation. The business world has not been separated from the shadows of the Corona Covid-19 pandemic. Instead of diminishing, some countries have confirmed that they will experience a second wave of pandemic that began in Wuhan, China. The purpose of this study is to find out whether the impact of Covid-19 will have a widespread effect on business entities and the sustainability of business entities. This research is a descriptive study, using the literature method where research is conducted by studying and collecting data from libraries related to tools, both in the form of journals and scientific studies of research that has been published in public journals. The results of the study concluded that the impact on Covid-19 had a significant influence on the development of the business world. The biggest influences occur in the mall/supermarket, hospitality, manufacturing and various businesses related to the use of mass labor. In this study, not many scientific writers have focused on examining the impact of this 19 on the business world in general. Although the fact in the field of influence of Covid-19 is clearly seen the fact in the life of the wider community due to many businesses limit / lay off and even deduct workers' income from the value of income received.
新型冠状病毒或2019冠状病毒病(Covid-19)的爆发越来越多地影响到国内经济,特别是在消费、企业、金融部门和中小微企业(MSMEs)方面。政府宣布的大规模社会限制(PSBB)的存在大多数涉及公众的活动都受到限制,例如办公室或办公室关闭,限制宗教活动和限制公共交通。商业世界并没有摆脱新冠肺炎大流行的阴影。一些国家不仅没有减少,反而证实它们将经历始于中国武汉的第二波大流行。本研究的目的是了解Covid-19的影响是否会对商业实体和商业实体的可持续性产生广泛影响。本研究是一项描述性研究,使用文献法,通过研究和收集图书馆相关工具的数据来进行研究,这些数据以期刊和科学研究的形式发表在公共期刊上。研究结果表明,新冠肺炎疫情对商业世界的发展产生了重大影响。最大的影响发生在商场/超市、酒店、制造业和各种与使用大量劳动力相关的行业。在这项研究中,并没有多少科学作家把重点放在研究这19对整个商业世界的影响上。虽然新冠疫情影响领域的事实清晰可见,但由于许多企业限制/裁员,甚至从收入价值中扣除工人的收入,这一事实在更广泛的社会生活中得到了体现。
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引用次数: 0
The Effect of Safety Culture and Sense of Belonging on The Performance of Company Employees in Banten During the Covid-19 新冠肺炎疫情期间万丹市企业安全文化和归属感对员工绩效的影响
Pub Date : 2021-10-31 DOI: 10.52728/ijjm.v2i4.245
Santi Riana Dewi, Rt. Erlina Gentari
During the COVID-19 pandemic, companies experienced changes in working hours and faced different work situations from before the pandemic. One of the most important things to face these challenges is how to maintain the performance of the company's employees so that they continue to give their best performance. This is due to health threats, changes in the work system, and changes in the environmental conditions faced. The novelty of the study when compared with previous studies is that there are differences in exogenous variables. The researcher analyzed the influence of the safety culture and sense of belonging variables on performance, which was processed using SMART PLS to determine the magnitude of the influence of each variable indicator. The research method used is a quantitative method with a survey approach. This study used a sample of 66 people who were obtained by random sampling technique, had a minimum of one year of work experience and were permanent employees of the company. Each variable will be tested for convergent validity, discriminant validity, reliability, R2, and significance. The results of the research based on the value of R2 show that the culture of safety and sense of belonging has an influence of 24.6% on performance. The safety culture indicators have a significant effect on performance with a T count = 4.655, while the sense of belonging has a significant effect on performance with a T count = 3.451. Finally, it can be concluded from the results of research on employees of manufacturing companies in Merak Banten that both latent variables exogenous safety culture (X1) and sense of belonging (X2) with their indicators significantly affect performance (Y). This means that by increasing the culture of safety and sense of belonging, it will be able to improve employee performance in the company.
在新冠疫情期间,企业的工作时间发生了变化,面临着与疫情前不同的工作环境。面对这些挑战,最重要的事情之一是如何保持公司员工的绩效,使他们继续发挥最佳绩效。这是由于健康威胁、工作制度的变化以及所面临的环境条件的变化。与以往的研究相比,本研究的新颖之处在于外生变量存在差异。研究人员分析了安全文化和归属感变量对绩效的影响,使用SMART PLS进行处理,以确定每个变量指标的影响程度。使用的研究方法是定量方法与调查方法。本研究使用了66人的样本,这些人是通过随机抽样技术获得的,至少有一年的工作经验,并且是该公司的正式员工。每个变量将被检验收敛效度、区别效度、信度、R2和显著性。基于R2值的研究结果表明,安全感和归属感文化对绩效的影响为24.6%。安全文化指标对绩效有显著影响,T计数为4.655;归属感指标对绩效有显著影响,T计数为3.451。最后,通过对Merak Banten制造业企业员工的研究结果可以得出,外生安全文化(X1)和归属感(X2)这两个潜在变量及其指标对绩效(Y)都有显著影响,这意味着通过增加安全文化和归属感,可以提高企业员工的绩效。
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引用次数: 2
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Ilomata International Journal of Management
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