In today's business world, business is growing rapidly to enter the international world from year to year. In doing business, the thing that is always the center of attention of business people is the loyalty of customers in buying products that are traded. In the following article there are several discussants related to matters that affect customer loyalty in customer satisfaction. Some of these variables include product quality, price and service. The following research uses a quantitative method, the sample of this study is the Millennial generation in Batam City, with a total sample of 271 data collected via Google Forms and data processing using SmartPLS 3.2.9 software. The following research findings indicate that product quality, price and service have a positive and significant effect on customer satisfaction. Test data shows that product quality and service have a significant positive effect on customer loyalty, while price and customer satisfaction have no positive effect on customer loyalty.
{"title":"Pengaruh Kualitas Produk, Harga dan Pelayanan Terhadap Loyalitas Pelanggan Mie Instan dengan Mediasi Kepuasan Pelanggan","authors":"Jennifer Jennifer, Nasar Buntu Laulita","doi":"10.52643/jam.v13i2.3133","DOIUrl":"https://doi.org/10.52643/jam.v13i2.3133","url":null,"abstract":"In today's business world, business is growing rapidly to enter the international world from year to year. In doing business, the thing that is always the center of attention of business people is the loyalty of customers in buying products that are traded. In the following article there are several discussants related to matters that affect customer loyalty in customer satisfaction. Some of these variables include product quality, price and service. The following research uses a quantitative method, the sample of this study is the Millennial generation in Batam City, with a total sample of 271 data collected via Google Forms and data processing using SmartPLS 3.2.9 software. The following research findings indicate that product quality, price and service have a positive and significant effect on customer satisfaction. Test data shows that product quality and service have a significant positive effect on customer loyalty, while price and customer satisfaction have no positive effect on customer loyalty.","PeriodicalId":32950,"journal":{"name":"AlIdarah Jurnal Manajemen dan Administrasi Islam","volume":"415 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77493762","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Harga dan citra perusahaan acapkali menjadi penilaian penting konsumen atas loyalitas dan kepuasan pelanggan pada suatu produk. Jenis penelitian ini adalah deskriptif kuantitatif. Teknik analisis data yang digunakan adalah analisis jalur. Skala pengukuran menggunakan skala likert. Hasil penelitian harga, citra perusahaan, memberikan efek positif dan berarti atas loyalitas pelanggan. Harga memberikan efek positif dan berarti atas kepuasan pelanggan. Citra perusahaan memberikan efek positif dan berarti atas kepuasan pelanggan. Loyalitas pelanggan memberikan efek positif dan berarti atas kepuasan pelanggan.Berdasarkan analisis jalur (path analysis) harga atas loyalitas pelanggan yang dimediasi oleh kepuasan pelanggan menunjukkan bahwa harga memberikan dampak positif yang berarti secara tidak langsung atas loyalitas pelanggan melalui kepuasan pelanggan. Berdasarkan uji analisis jalur (path analysis) citra perusahaan atas loyalitas pelanggan yang dimediasi oleh kepuasan pelanggan menunjukkan bahwa citra perusahaan memberikan dampak positif yang berarti secara tidak langsung atas loyalitas pelanggan melalui kepuasan pelanggan. Kata Kunci : Harga, Citra Perusahaan, Loyalitas Pelanggan, dan Kepuasan Pelanggan
{"title":"Pengaruh Harga dan Citra Perusahaan Terhadap Loyalitas Pelanggan PT Aneka Indo Mandiri dengan Kepuasan Pelanggan Sebagai Variable Intervening","authors":"Ericco Andreson, Denni Denni","doi":"10.52643/jam.v13i2.3171","DOIUrl":"https://doi.org/10.52643/jam.v13i2.3171","url":null,"abstract":"Harga dan citra perusahaan acapkali menjadi penilaian penting konsumen atas loyalitas dan kepuasan pelanggan pada suatu produk. Jenis penelitian ini adalah deskriptif kuantitatif. Teknik analisis data yang digunakan adalah analisis jalur. Skala pengukuran menggunakan skala likert. Hasil penelitian harga, citra perusahaan, memberikan efek positif dan berarti atas loyalitas pelanggan. Harga memberikan efek positif dan berarti atas kepuasan pelanggan. Citra perusahaan memberikan efek positif dan berarti atas kepuasan pelanggan. Loyalitas pelanggan memberikan efek positif dan berarti atas kepuasan pelanggan.Berdasarkan analisis jalur (path analysis) harga atas loyalitas pelanggan yang dimediasi oleh kepuasan pelanggan menunjukkan bahwa harga memberikan dampak positif yang berarti secara tidak langsung atas loyalitas pelanggan melalui kepuasan pelanggan. Berdasarkan uji analisis jalur (path analysis) citra perusahaan atas loyalitas pelanggan yang dimediasi oleh kepuasan pelanggan menunjukkan bahwa citra perusahaan memberikan dampak positif yang berarti secara tidak langsung atas loyalitas pelanggan melalui kepuasan pelanggan. Kata Kunci : Harga, Citra Perusahaan, Loyalitas Pelanggan, dan Kepuasan Pelanggan","PeriodicalId":32950,"journal":{"name":"AlIdarah Jurnal Manajemen dan Administrasi Islam","volume":"110 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77654986","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Hemodialysis or known by the common people is dialysis is one of the replacement therapies for kidney function that is most widely used by ESRD patients and is also a medical procedure for kidney failure patients with certain conditions. There are those who undergo hemodialysis for life
{"title":"Pengaruh Marketing Mix dan Kualitas Pelayanan Terhadap Keputusan Pembelian Produk PT Presenius Medical Care Indonesia","authors":"Yudi Kristiyadi, Nafiah Ariyani, Bernard Hasibuan","doi":"10.52643/jam.v13i2.2918","DOIUrl":"https://doi.org/10.52643/jam.v13i2.2918","url":null,"abstract":"Hemodialysis or known by the common people is dialysis is one of the replacement therapies for kidney function that is most widely used by ESRD patients and is also a medical procedure for kidney failure patients with certain conditions. There are those who undergo hemodialysis for life","PeriodicalId":32950,"journal":{"name":"AlIdarah Jurnal Manajemen dan Administrasi Islam","volume":"7 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89739060","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Nazariah Nazariah, Ramzijah Ramzijah, Nelliyana Nelliyana, E. Yanti
This research was conducted at Transportation and Logistics Sector Manufacturing Companies Listed on the Indonesia Stock Exchange 2018-2022. This study uses secondary data. The purpose of this study is to see whether asset management moderates leverage and firm value on profitability. The number of samples used in this study were 16 manufacturing companies that met the criteria, namely issuing consecutive financial reports from 2018 to 2023. The results showed that 1) Leverage had a negative and insignificant effect on profitability, 2) Firm value had a positive effect and significant to profitability. 3) Asset management has a negative and insignificant effect on profitability. 4) The interaction of leverage with asset management has a negative and insignificant effect on profitability. 5) The interaction between firm value and asset management has a negative and insignificant effect on profitability
{"title":"Manajemen Asset Memoderasikan Leverage dan Nilai Perusahaan Terhadap Profitabilitas","authors":"Nazariah Nazariah, Ramzijah Ramzijah, Nelliyana Nelliyana, E. Yanti","doi":"10.52643/jam.v13i2.3135","DOIUrl":"https://doi.org/10.52643/jam.v13i2.3135","url":null,"abstract":"This research was conducted at Transportation and Logistics Sector Manufacturing Companies Listed on the Indonesia Stock Exchange 2018-2022. This study uses secondary data. The purpose of this study is to see whether asset management moderates leverage and firm value on profitability. The number of samples used in this study were 16 manufacturing companies that met the criteria, namely issuing consecutive financial reports from 2018 to 2023. The results showed that 1) Leverage had a negative and insignificant effect on profitability, 2) Firm value had a positive effect and significant to profitability. 3) Asset management has a negative and insignificant effect on profitability. 4) The interaction of leverage with asset management has a negative and insignificant effect on profitability. 5) The interaction between firm value and asset management has a negative and insignificant effect on profitability","PeriodicalId":32950,"journal":{"name":"AlIdarah Jurnal Manajemen dan Administrasi Islam","volume":"124 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79491831","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Improved employee performance can contribute to the advancement of quality human resources. Many factors influence this. CV Ony Sarmanih, in their observations, concluded that the phenomenon that often occurs among employees is dissatisfaction with bonuses, benefits, and incentives received. The employees felt that the salary they received was unfair because the workload they were bearing was not proportional to the compensation they got. As a result, the work performance and discipline of the employees are negatively affected. Many employees often skip classes or only work half a day. To investigate this issue, this study used quantitative methods by collecting data through the distribution of questionnaires. The study sample consisted of 100 respondents selected using a saturated sample technique. Based on data analysis, the following results were obtained: 1) there was a significant influence between compensation on employee performance amounting to; 2) there is a significant influence between work performance on employee performance amounting to; 3) there is a significant influence between work discipline on employee performance as much as
提高员工绩效有助于提高人力资源质量。影响这一点的因素很多。CV Ony Sarmanih在他们的观察中得出结论，员工中经常发生的现象是对收到的奖金、福利和激励措施的不满。员工们觉得他们得到的工资不公平，因为他们承担的工作量与他们得到的报酬不成比例。因此，员工的工作绩效和纪律受到负面影响。许多员工经常逃课或只工作半天。为了调查这一问题，本研究采用定量方法，通过发放问卷收集数据。研究样本包括使用饱和样本技术选择的100名受访者。通过数据分析，得到以下结果:1)薪酬对员工绩效的影响显著;2)工作绩效对员工绩效的影响显著;3)工作纪律对员工绩效有显著影响，影响程度为
{"title":"Pengaruh Kompensasi, Prestasi Kerja dan Disiplin Kerja Terhadap Kinerja Karyawan CV. Ony Sarmani","authors":"Fachrurazi Fachrurazi","doi":"10.52643/jam.v13i2.3161","DOIUrl":"https://doi.org/10.52643/jam.v13i2.3161","url":null,"abstract":"Improved employee performance can contribute to the advancement of quality human resources. Many factors influence this. CV Ony Sarmanih, in their observations, concluded that the phenomenon that often occurs among employees is dissatisfaction with bonuses, benefits, and incentives received. The employees felt that the salary they received was unfair because the workload they were bearing was not proportional to the compensation they got. As a result, the work performance and discipline of the employees are negatively affected. Many employees often skip classes or only work half a day. To investigate this issue, this study used quantitative methods by collecting data through the distribution of questionnaires. The study sample consisted of 100 respondents selected using a saturated sample technique. Based on data analysis, the following results were obtained: 1) there was a significant influence between compensation on employee performance amounting to; 2) there is a significant influence between work performance on employee performance amounting to; 3) there is a significant influence between work discipline on employee performance as much as","PeriodicalId":32950,"journal":{"name":"AlIdarah Jurnal Manajemen dan Administrasi Islam","volume":"21 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83201651","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This research is motivated by the increasingly fierce competition that occurs in the business world without exception the online transportation business
这项研究的动机是日益激烈的竞争发生在商业世界，无一例外的在线运输业务
{"title":"Pengaruh Fleksibilitas Kerja, Kompensasi Dan Iklim Kerja Terhadap Kepuasan Kerja Driver Grabbike Cikarang Utara Kabupaten Bekasi","authors":"Radiatul Fadila, Fitri Rezeki","doi":"10.52643/jam.v13i2.3158","DOIUrl":"https://doi.org/10.52643/jam.v13i2.3158","url":null,"abstract":"This research is motivated by the increasingly fierce competition that occurs in the business world without exception the online transportation business","PeriodicalId":32950,"journal":{"name":"AlIdarah Jurnal Manajemen dan Administrasi Islam","volume":"4 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85335831","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Penelitian ini bertujuan untuk dapat mengetahui adanya pengaruh struktur modal terhadap nilai perusahaan (Price to Book Value).Objek penelitian ini menggunakan perusahaan sektor property real estate yang terdaftar di Bursa Efek Indonesia tahun 2017-2020. Populasi yang terdapat dalam objek penelitian sebanyak 63 perusahaan.Metode pemilihan sampel menggunakan purposive sampling. Sampel yang diperoleh setelah diseleksi sebanyak 30 perusahaan dengan periode pengamatan tahun 2017 – 2020, jumlah sampel keseluruhan sebanyak 120 sampel. Hasil penelitian ini menunjukkan bahwa struktur modal secara parsial memiliki pengaruh signifikan terhadap nilai perusahaan dengan nilai probability 0.0000 < 0.05.Kata Kunci : Struktur modal, nilai perusahaan, property real estate
{"title":"Pengaruh Struktur Modal Terhadap Nilai Perusahaan Property Real Estate Yang Terdaftar Di Bursa Efek Indonesia","authors":"Eros Rosmiati, Maya Sova, Putri Eka Maya Kartini","doi":"10.52643/jam.v13i2.3170","DOIUrl":"https://doi.org/10.52643/jam.v13i2.3170","url":null,"abstract":"Penelitian ini bertujuan untuk dapat mengetahui adanya pengaruh struktur modal terhadap nilai perusahaan (Price to Book Value).Objek penelitian ini menggunakan perusahaan sektor property real estate yang terdaftar di Bursa Efek Indonesia tahun 2017-2020. Populasi yang terdapat dalam objek penelitian sebanyak 63 perusahaan.Metode pemilihan sampel menggunakan purposive sampling. Sampel yang diperoleh setelah diseleksi sebanyak 30 perusahaan dengan periode pengamatan tahun 2017 – 2020, jumlah sampel keseluruhan sebanyak 120 sampel. Hasil penelitian ini menunjukkan bahwa struktur modal secara parsial memiliki pengaruh signifikan terhadap nilai perusahaan dengan nilai probability 0.0000 < 0.05.Kata Kunci : Struktur modal, nilai perusahaan, property real estate","PeriodicalId":32950,"journal":{"name":"AlIdarah Jurnal Manajemen dan Administrasi Islam","volume":"38 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136065735","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
I Komang Oka Permadi, Tiara Carina, I Wayan Sucipta Wibawa
The aim of this study is to confirm and re-examine the effect of organizational culture and lecturer competence on lecturer performance with organizational commitment as a mediating variable. The population in this study were 61 lecturers. Samples were selected by purposive sampling and a total of 45 people were obtained. Research hypotheses were tested using path analysis with the SmartPLS version 3.2.9 application. The research results showed that organizational culture has a significant effect on organizational commitment and lecturer performance. Lecturer competence has a significant effect on organizational commitment but does not have a significant effect on lecturer performance. Likewise, organizational commitment has no significant effect on lecturer performance and organizational commitment has not been able to mediate organizational culture and lecturer competency on lecturer performance.
{"title":"The Impact of Organizational Culture and Lecturer Competence on Organizational Commitment to Influence Lecturer Performance","authors":"I Komang Oka Permadi, Tiara Carina, I Wayan Sucipta Wibawa","doi":"10.52643/jam.v13i2.3017","DOIUrl":"https://doi.org/10.52643/jam.v13i2.3017","url":null,"abstract":"The aim of this study is to confirm and re-examine the effect of organizational culture and lecturer competence on lecturer performance with organizational commitment as a mediating variable. The population in this study were 61 lecturers. Samples were selected by purposive sampling and a total of 45 people were obtained. Research hypotheses were tested using path analysis with the SmartPLS version 3.2.9 application. The research results showed that organizational culture has a significant effect on organizational commitment and lecturer performance. Lecturer competence has a significant effect on organizational commitment but does not have a significant effect on lecturer performance. Likewise, organizational commitment has no significant effect on lecturer performance and organizational commitment has not been able to mediate organizational culture and lecturer competency on lecturer performance.","PeriodicalId":32950,"journal":{"name":"AlIdarah Jurnal Manajemen dan Administrasi Islam","volume":"144 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136065446","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
marketing on Instagram by paying attention to design and being consistent in updating posts
通过关注设计和更新帖子保持一致来进行Instagram营销
{"title":"Pembentukan Kultur Konsumtif Melalui eWOM Fashion di Instagram","authors":"Fakri Mursala, N. Nurbaiti, M. I. Harahap","doi":"10.52643/jam.v13i2.3057","DOIUrl":"https://doi.org/10.52643/jam.v13i2.3057","url":null,"abstract":"marketing on Instagram by paying attention to design and being consistent in updating posts","PeriodicalId":32950,"journal":{"name":"AlIdarah Jurnal Manajemen dan Administrasi Islam","volume":"3 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90558844","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Intan Lathifah Nurul Khoiriah, Bambang Mursito, F. Marwati
Currently, beauty products are one of the necessities that must be used on a daily basis, particularly skin care to protect against UV rays, specifically by using sunscreen products, one of which is the Azarine Sunscreen product, which offers various product variants based on the requirements of different skin types. This study aims to determine which factors influence the dependent variable when it comes to Sunscreen Azarine purchase decisions in Surabaya. The variables of interest were product variant, brand image
{"title":"Keputusan Pembelian Ditinjau Varian Produk, Citra Merek dan Brand Ambassador Terhadap Sunscreen Azarine di Surakarta","authors":"Intan Lathifah Nurul Khoiriah, Bambang Mursito, F. Marwati","doi":"10.52643/jam.v13i2.3089","DOIUrl":"https://doi.org/10.52643/jam.v13i2.3089","url":null,"abstract":"Currently, beauty products are one of the necessities that must be used on a daily basis, particularly skin care to protect against UV rays, specifically by using sunscreen products, one of which is the Azarine Sunscreen product, which offers various product variants based on the requirements of different skin types. This study aims to determine which factors influence the dependent variable when it comes to Sunscreen Azarine purchase decisions in Surabaya. The variables of interest were product variant, brand image","PeriodicalId":32950,"journal":{"name":"AlIdarah Jurnal Manajemen dan Administrasi Islam","volume":"49 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75993807","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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