Pub Date : 2022-09-26DOI: 10.4102/sajim.v24i1.1542
K. Muhongya, M. Maharaj
Little is known about how professional social networking is perceived by scholars in South African universities. Whilst there are benefits associated with adopting different types of PSNs, there are also challenges involved. This article reports on the benefits and challenges of adopting PSNs by South African higher education academics. These objectives were achieved by answering the following questions: in in tertiary Background: Professional social networks (PSNs) have changed the research landscape by influencing how different communities of scholars engage within the community. Whilst there has been much research on this topic focusing on students and large public communities, perceptions around PSNs by scholars remain largely uncertain. Objectives: This study determines the degree to which academic staff engage with PSNs at different public universities in South Africa. Methods: The study adopted a quantitative approach using an online survey that was completed by 950 academic and research scholars at 17 public universities in South Africa. Additional support was provided with a qualitative approach using 10 semistructured interviews. Results: Scholars at South African public universities have adopted traditional, generic and PSNs to disseminate publications, enhance online visibility and collaborate with peers both nationally and globally. Scholars’ disinclination to use PSNs was associated with plagiarism, copyright, commercialisation of content, privacy, security challenges, issues related to the design, government and organisational challenges. Furthermore, there were no official policies, guidance from institutions, support from governments or professional social networking services. Conclusion: Scholars have adopted PSNs but do not use these online systems extensively. This is attributed to a lack of support from various stakeholders, missing policies and system misalignments, resulting in reduced research productivity. University leadership should be guided by this study and introduce active measures to encourage collaboration and dissemination of research outputs.
{"title":"The adoption of professional social networks by researchers at South African public universities","authors":"K. Muhongya, M. Maharaj","doi":"10.4102/sajim.v24i1.1542","DOIUrl":"https://doi.org/10.4102/sajim.v24i1.1542","url":null,"abstract":"Little is known about how professional social networking is perceived by scholars in South African universities. Whilst there are benefits associated with adopting different types of PSNs, there are also challenges involved. This article reports on the benefits and challenges of adopting PSNs by South African higher education academics. These objectives were achieved by answering the following questions: in in tertiary Background: Professional social networks (PSNs) have changed the research landscape by influencing how different communities of scholars engage within the community. Whilst there has been much research on this topic focusing on students and large public communities, perceptions around PSNs by scholars remain largely uncertain. Objectives: This study determines the degree to which academic staff engage with PSNs at different public universities in South Africa. Methods: The study adopted a quantitative approach using an online survey that was completed by 950 academic and research scholars at 17 public universities in South Africa. Additional support was provided with a qualitative approach using 10 semistructured interviews. Results: Scholars at South African public universities have adopted traditional, generic and PSNs to disseminate publications, enhance online visibility and collaborate with peers both nationally and globally. Scholars’ disinclination to use PSNs was associated with plagiarism, copyright, commercialisation of content, privacy, security challenges, issues related to the design, government and organisational challenges. Furthermore, there were no official policies, guidance from institutions, support from governments or professional social networking services. Conclusion: Scholars have adopted PSNs but do not use these online systems extensively. This is attributed to a lack of support from various stakeholders, missing policies and system misalignments, resulting in reduced research productivity. University leadership should be guided by this study and introduce active measures to encourage collaboration and dissemination of research outputs.","PeriodicalId":331290,"journal":{"name":"SA Journal of Information Management","volume":"34 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-09-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114121531","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-08-30DOI: 10.4102/sajim.v24i1.1489
Kleinbooi T. Selowa, A. Ilorah, Sello N. Mokwena
a framework that allows the analysis and management of a larger amount of data (Moreno et al. 2016). Furthermore, Big Data is less about data that is big, but more of a capacity to search, aggregate, and cross-reference large data sets (Boyd & Crawford 2012). Actor network theory (ANT) is used as a lens to assess and propose how the use of Big Data Analytics (BDA) in Technical and Vocational Education and Training (TVET) environment can be used to improve decision-making. The rest of the article is organised as follows: we start with the background followed by brief review of the literature of BDA, then the discussion of the four translations of ANT, research methods and then the results and conclusions. Background: Big data analytics in education is a new concept that has the potential to change the decision-making landscape in South African Colleges. Higher institutions of learning, including Technical and Vocation Education Training (TVET) colleges like all other organisations, rely on data for their decision-making. These decisions affect the way pedagogy and student management is administered. Colleges collect huge quantities of data in different formats from students, staff and stakeholders for different reasons and occasions. Objectives: The goal of this study was to investigate how Big Data analytics and their tools may improve decision making in TVET colleges in South Africa through the lens of actor-network theory (ANT). Method: A qualitative, interpretive inquiry was undertaken. A case study using focus group was conducted. The data collected through interviews were arranged into themes and a thematic approach was employed to analyse these themes using QDA Miner Lite software. Results: The results from focus group interviews revealed that TVET colleges collect an enormous amount of data. These data are extracted for different reasons, yet there are no Analytics used for decision-making. Decisions are made by the highest-paid individuals (HiPPO) in colleges. Conclusion: This dissertation recommends that the TVET colleges invest in data science skills for their staff, and Big Data infrastructure. Big Data technologies such as Mongo DB and Hadoop are recommended as the most commonly and advanced tools that can be used for Big Data analytics.
一个允许分析和管理大量数据的框架(Moreno et al. 2016)。此外，大数据不是大数据，而是搜索、聚合和交叉引用大型数据集的能力(Boyd & Crawford 2012)。行动者网络理论(ANT)被用作评估和建议如何在技术和职业教育与培训(TVET)环境中使用大数据分析(BDA)来改进决策的镜头。文章的其余部分组织如下:我们从背景开始，然后简要回顾了BDA的文献，然后讨论了ANT的四个翻译，研究方法，然后是结果和结论。背景:教育中的大数据分析是一个新概念，有可能改变南非大学的决策格局。高等教育机构，包括技术和职业教育培训(TVET)学院，与所有其他组织一样，都依赖数据进行决策。这些决定影响着教学方法和学生管理的管理方式。大学因为不同的原因和场合，从学生、员工和利益相关者那里收集了大量不同格式的数据。目的:本研究的目的是通过行动者网络理论(ANT)的视角，调查大数据分析及其工具如何改善南非职业技术教育学院的决策。方法:进行定性、解释性调查。采用焦点小组法进行个案研究。通过访谈收集的数据被整理成主题，并采用主题方法使用QDA Miner Lite软件对这些主题进行分析。结果:焦点小组访谈的结果显示，职业技术教育学院收集了大量的数据。这些数据是出于不同的原因提取的，但没有用于决策的分析。决定是由大学里收入最高的个人(HiPPO)做出的。结论:本文建议TVET院校投资于员工的数据科学技能和大数据基础设施。推荐使用Mongo DB和Hadoop等大数据技术作为大数据分析最常用、最先进的工具。
{"title":"Using Big Data analytics tool to influence decision-making in higher education: A case of South African Technical and Vocational Education and Training colleges","authors":"Kleinbooi T. Selowa, A. Ilorah, Sello N. Mokwena","doi":"10.4102/sajim.v24i1.1489","DOIUrl":"https://doi.org/10.4102/sajim.v24i1.1489","url":null,"abstract":"a framework that allows the analysis and management of a larger amount of data (Moreno et al. 2016). Furthermore, Big Data is less about data that is big, but more of a capacity to search, aggregate, and cross-reference large data sets (Boyd & Crawford 2012). Actor network theory (ANT) is used as a lens to assess and propose how the use of Big Data Analytics (BDA) in Technical and Vocational Education and Training (TVET) environment can be used to improve decision-making. The rest of the article is organised as follows: we start with the background followed by brief review of the literature of BDA, then the discussion of the four translations of ANT, research methods and then the results and conclusions. Background: Big data analytics in education is a new concept that has the potential to change the decision-making landscape in South African Colleges. Higher institutions of learning, including Technical and Vocation Education Training (TVET) colleges like all other organisations, rely on data for their decision-making. These decisions affect the way pedagogy and student management is administered. Colleges collect huge quantities of data in different formats from students, staff and stakeholders for different reasons and occasions. Objectives: The goal of this study was to investigate how Big Data analytics and their tools may improve decision making in TVET colleges in South Africa through the lens of actor-network theory (ANT). Method: A qualitative, interpretive inquiry was undertaken. A case study using focus group was conducted. The data collected through interviews were arranged into themes and a thematic approach was employed to analyse these themes using QDA Miner Lite software. Results: The results from focus group interviews revealed that TVET colleges collect an enormous amount of data. These data are extracted for different reasons, yet there are no Analytics used for decision-making. Decisions are made by the highest-paid individuals (HiPPO) in colleges. Conclusion: This dissertation recommends that the TVET colleges invest in data science skills for their staff, and Big Data infrastructure. Big Data technologies such as Mongo DB and Hadoop are recommended as the most commonly and advanced tools that can be used for Big Data analytics.","PeriodicalId":331290,"journal":{"name":"SA Journal of Information Management","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-08-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133077307","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-08-29DOI: 10.4102/sajim.v24i1.1513
Fikiswa Masizana, O. Salubi
Internet-integrated applications built on the ideological and technological foundation of Web 2.0 (a platform), allowing the creation and exchange of user-generated content (the ways in which people make use of social media). The ‘Web 2.0’ term was developed in 2005 by Tim O’Reilly and refers to the changes in the World Wide Web (WWW) where users are now enabled to use digital tools to create content, make changes, publish and share this content in collaborative and open participatory environments (O’Reilly 2007). The development of Web 2.0 led to libraries developing a new term relating to the adoption of Web 2.0 applications in the library environment and thus the development of the ‘Library 2.0’ Background: Social media use by libraries has facilitated communication and marketing of services to user communities. The City of Cape Town Libraries adopted social media usage in the 2015–2016 financial year. This study is set out to assess librarians’ perception and response to the implementation and adoption of social media for library services. Objectives: The research sought to appraise the City of Cape Town public librarians’ experiences of social media use in the provision of information services, evaluate librarians’ perceptions of social media use for information provision services and recommend ways in which social media information services provision can be improved upon. Method: A quantitative research method and a descriptive survey research design approach was adopted for the study, and a web-based questionnaire was used for data collection. The study was anchored on the technological acceptance model, and employed total enumeration sampling to collect data from the 102 City of Cape Town librarians-in-charge. Results: City of Cape Town librarians have positive perception and acceptance towards the use of social media to perform library-related duties. Librarians utilised social media in engaging with library users, including marketing of library services, and promotion of library events. Experiences including lack of guidance in dealing with copyright issues and organisational policy favouring a single social media platform were reported. Conclusion: Library services through is vastly positive but expansion across multiple social media platforms is necessary to encourage further engagement with users. A third construct: preference of choice is proposed for the TAM model.
建立在web2.0(一个平台)思想和技术基础上的互联网集成应用程序，允许创建和交换用户生成的内容(人们使用社交媒体的方式)。“Web 2.0”一词是由Tim O ' reilly于2005年提出的，指的是万维网(WWW)的变化，用户现在可以使用数字工具在协作和开放的参与环境中创建、修改、发布和分享这些内容(O ' reilly 2007)。Web 2.0的发展导致图书馆开发了一个新的术语，与在图书馆环境中采用Web 2.0应用程序有关，因此“图书馆2.0”的发展背景:图书馆使用社交媒体促进了与用户社区的沟通和服务营销。开普敦市图书馆在2015-2016财政年度开始使用社交媒体。本研究旨在评估图书馆馆员对社会媒体在图书馆服务中的实施和采用的看法和反应。目的:本研究旨在评估开普敦市公共图书馆员在提供信息服务中使用社交媒体的经验，评估图书馆员对使用社交媒体提供信息服务的看法，并提出改进社交媒体信息服务的方法。方法:本研究采用定量研究方法和描述性调查研究设计方法，采用基于网络的调查问卷进行数据收集。本研究以技术接受模型为基础，采用总枚举抽样的方法对开普敦市102名主管图书馆员进行数据收集。结果:开普敦市图书馆员对使用社交媒体履行图书馆相关职责有积极的认知和接受度。图书馆员利用社会媒体与图书馆用户互动，包括营销图书馆服务和推广图书馆活动。报告的经验包括在处理版权问题方面缺乏指导，以及组织政策倾向于单一的社交媒体平台。结论:图书馆的服务是非常积极的，但扩展到多个社交媒体平台是必要的，以鼓励与用户的进一步接触。第三个构造:选择偏好被提出用于TAM模型。
{"title":"Use of social media as a marketing and information provision tool by the City of Cape Town Libraries","authors":"Fikiswa Masizana, O. Salubi","doi":"10.4102/sajim.v24i1.1513","DOIUrl":"https://doi.org/10.4102/sajim.v24i1.1513","url":null,"abstract":"Internet-integrated applications built on the ideological and technological foundation of Web 2.0 (a platform), allowing the creation and exchange of user-generated content (the ways in which people make use of social media). The ‘Web 2.0’ term was developed in 2005 by Tim O’Reilly and refers to the changes in the World Wide Web (WWW) where users are now enabled to use digital tools to create content, make changes, publish and share this content in collaborative and open participatory environments (O’Reilly 2007). The development of Web 2.0 led to libraries developing a new term relating to the adoption of Web 2.0 applications in the library environment and thus the development of the ‘Library 2.0’ Background: Social media use by libraries has facilitated communication and marketing of services to user communities. The City of Cape Town Libraries adopted social media usage in the 2015–2016 financial year. This study is set out to assess librarians’ perception and response to the implementation and adoption of social media for library services. Objectives: The research sought to appraise the City of Cape Town public librarians’ experiences of social media use in the provision of information services, evaluate librarians’ perceptions of social media use for information provision services and recommend ways in which social media information services provision can be improved upon. Method: A quantitative research method and a descriptive survey research design approach was adopted for the study, and a web-based questionnaire was used for data collection. The study was anchored on the technological acceptance model, and employed total enumeration sampling to collect data from the 102 City of Cape Town librarians-in-charge. Results: City of Cape Town librarians have positive perception and acceptance towards the use of social media to perform library-related duties. Librarians utilised social media in engaging with library users, including marketing of library services, and promotion of library events. Experiences including lack of guidance in dealing with copyright issues and organisational policy favouring a single social media platform were reported. Conclusion: Library services through is vastly positive but expansion across multiple social media platforms is necessary to encourage further engagement with users. A third construct: preference of choice is proposed for the TAM model.","PeriodicalId":331290,"journal":{"name":"SA Journal of Information Management","volume":"10 3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-08-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116442984","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-08-24DOI: 10.4102/sajim.v24i1.1550
M. Achieng, O. Ogundaini
like adherence to medication, diet and exercise programmes. Conclusion: Owing to the unique characteristics of digital health users in SSA, technologies and content (particularly those for self-management of chronic diseases) should be tailored to the diverse needs of the population. It is through this that the region can fully benefit from the potential of digital health use in self-management of chronic diseases associated with NCDs.
{"title":"Digital health and self-management of chronic diseases in sub-Saharan Africa: A scoping review","authors":"M. Achieng, O. Ogundaini","doi":"10.4102/sajim.v24i1.1550","DOIUrl":"https://doi.org/10.4102/sajim.v24i1.1550","url":null,"abstract":"like adherence to medication, diet and exercise programmes. Conclusion: Owing to the unique characteristics of digital health users in SSA, technologies and content (particularly those for self-management of chronic diseases) should be tailored to the diverse needs of the population. It is through this that the region can fully benefit from the potential of digital health use in self-management of chronic diseases associated with NCDs.","PeriodicalId":331290,"journal":{"name":"SA Journal of Information Management","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-08-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114929379","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-08-18DOI: 10.4102/sajim.v24i1.1475
Nomputumo L. Ngesimani, E. Ruhode, Patricia Harpur
Many organisations realise that data governance (DG) as a promising method of keeping data as a valuable asset (Otto 2011a, 2011b). Kitchenham and Charters (2007) suggest that a systematic literature review (SLR) is a strategy of assessing and interpreting all existing papers that are pertinent to the study. Siddaway (2014) explains an SLR as a method that addresses problems resulting from conflicting findings, produced by researchers. Piper (2013) points out that SLR permits complete, unbiased and literature-wide assessment of study results, design and quality. Okoli (2015) argues in detail that an SLR when properly done is valuable and turns into a highly cited part of the study that researchers pursue when undertaking a new investigation. Furthermore, such freestanding reviews summarise the evidence that is available to identify gaps in a research. The SLR method identifies, integrates and critically evaluates such findings. Background: This study aimed to investigate data governance (DG) related to challenges associated with healthcare information systems (HIS), by reviewing guidelines emerging from academic sources as part of a consolidated systematic literature review (SLR). The research contributed theoretically towards the body of knowledge, by reviewing challenges and guidelines related to DG within the healthcare environment. It contributed practically to the body of knowledge through understanding the healthcare information’s systems status. The study also contributed methodologically and significantly to SLR strategies. Objectives: The objective of this study was to understand the features of HIS; acquire information about DG success and understand the influence noted on DG. Method: The study conducted an SLR over the period 2010–2020. Literature collection was not only restricted to South African publications but was extended to international sources. This study adapted a mono method. Results: The study revealed that many organisations have realised that the only method to fix the data problem is the implementation of effective DG. With the increased adoption and rise of cloud computing, DG is gaining interest amongst specialists. Conclusion: The shift from paper-based systems led organisations to seek organisational change through digital transformation. The proper collection and utilisation of electronic healthcare record is the foundation of the digital healthcare. Many organisations value DG as a promising method of maintaining data as a valuable asset.
{"title":"Data governance in healthcare information systems: A systematic literature review","authors":"Nomputumo L. Ngesimani, E. Ruhode, Patricia Harpur","doi":"10.4102/sajim.v24i1.1475","DOIUrl":"https://doi.org/10.4102/sajim.v24i1.1475","url":null,"abstract":"Many organisations realise that data governance (DG) as a promising method of keeping data as a valuable asset (Otto 2011a, 2011b). Kitchenham and Charters (2007) suggest that a systematic literature review (SLR) is a strategy of assessing and interpreting all existing papers that are pertinent to the study. Siddaway (2014) explains an SLR as a method that addresses problems resulting from conflicting findings, produced by researchers. Piper (2013) points out that SLR permits complete, unbiased and literature-wide assessment of study results, design and quality. Okoli (2015) argues in detail that an SLR when properly done is valuable and turns into a highly cited part of the study that researchers pursue when undertaking a new investigation. Furthermore, such freestanding reviews summarise the evidence that is available to identify gaps in a research. The SLR method identifies, integrates and critically evaluates such findings. Background: This study aimed to investigate data governance (DG) related to challenges associated with healthcare information systems (HIS), by reviewing guidelines emerging from academic sources as part of a consolidated systematic literature review (SLR). The research contributed theoretically towards the body of knowledge, by reviewing challenges and guidelines related to DG within the healthcare environment. It contributed practically to the body of knowledge through understanding the healthcare information’s systems status. The study also contributed methodologically and significantly to SLR strategies. Objectives: The objective of this study was to understand the features of HIS; acquire information about DG success and understand the influence noted on DG. Method: The study conducted an SLR over the period 2010–2020. Literature collection was not only restricted to South African publications but was extended to international sources. This study adapted a mono method. Results: The study revealed that many organisations have realised that the only method to fix the data problem is the implementation of effective DG. With the increased adoption and rise of cloud computing, DG is gaining interest amongst specialists. Conclusion: The shift from paper-based systems led organisations to seek organisational change through digital transformation. The proper collection and utilisation of electronic healthcare record is the foundation of the digital healthcare. Many organisations value DG as a promising method of maintaining data as a valuable asset.","PeriodicalId":331290,"journal":{"name":"SA Journal of Information Management","volume":"256 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-08-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132807218","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-07-22DOI: 10.4102/sajim.v24i1.1450
Tiyani T. Mabunda, T. Du Plessis
Background: South African academic libraries are facing radical changes due to a paradigm shift in their parent universities associated with the digital age linked to the Fourth Industrial Revolution (4IR). The rationale for this study was to enable library management, employees and change leaders of libraries to understand that knowledge management (KM) is a potential solution for managing change in academic libraries in this digital age.Objectives: The central argument of this research is that KM as a management discipline is a solution to manage change in the academic libraries in the digital age. The present research gap is the role of KM as a change enabler in academic libraries. The purpose of this study was to explore the potential of KM as a change enabler in the academic libraries in the digital age.Method: This study applied the exploratory method to gather more empirical evidence on KM as a potential solution in managing change in the library. Interview and questionnaire were used as data collection methods after purposively selecting the respondents from the population in a non-probability sampling technique. The reliability of the questionnaire was tested that showed a high Cronbach’s alpha score.Results: Amongst other results, the empirical evidence shows that employees resist change when their comfort zone is threatened; what they know is becoming threatened because the new initiative or change tends not to be aligned with their current knowledge and skills. Lack of knowing what is going to happen after change may lead to resistance; then it proves and validates that KM could be a potential solution.Conclusion: This study has identified a positive relationship between KM and management of change in the academic libraries. The libraries should ensure that their knowledge gets managed so that it can be easily and timely shared and disseminated to the decision makers during change.
{"title":"Knowledge management as a change enabler in academic libraries in the digital age","authors":"Tiyani T. Mabunda, T. Du Plessis","doi":"10.4102/sajim.v24i1.1450","DOIUrl":"https://doi.org/10.4102/sajim.v24i1.1450","url":null,"abstract":"Background: South African academic libraries are facing radical changes due to a paradigm shift in their parent universities associated with the digital age linked to the Fourth Industrial Revolution (4IR). The rationale for this study was to enable library management, employees and change leaders of libraries to understand that knowledge management (KM) is a potential solution for managing change in academic libraries in this digital age.Objectives: The central argument of this research is that KM as a management discipline is a solution to manage change in the academic libraries in the digital age. The present research gap is the role of KM as a change enabler in academic libraries. The purpose of this study was to explore the potential of KM as a change enabler in the academic libraries in the digital age.Method: This study applied the exploratory method to gather more empirical evidence on KM as a potential solution in managing change in the library. Interview and questionnaire were used as data collection methods after purposively selecting the respondents from the population in a non-probability sampling technique. The reliability of the questionnaire was tested that showed a high Cronbach’s alpha score.Results: Amongst other results, the empirical evidence shows that employees resist change when their comfort zone is threatened; what they know is becoming threatened because the new initiative or change tends not to be aligned with their current knowledge and skills. Lack of knowing what is going to happen after change may lead to resistance; then it proves and validates that KM could be a potential solution.Conclusion: This study has identified a positive relationship between KM and management of change in the academic libraries. The libraries should ensure that their knowledge gets managed so that it can be easily and timely shared and disseminated to the decision makers during change.","PeriodicalId":331290,"journal":{"name":"SA Journal of Information Management","volume":"139 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-07-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121539200","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-06-24DOI: 10.4102/sajim.v24i1.1519
Kagiso Mabe, K. Bwalya
Background: Many technology jurisdictions have peddled the narrative that the key determinant for an innovative and sustainable fourth industrial revolution (4IR) environment is possessing hard technical skills. Hard technical skills are important to design the actual 4IR-based applications. Postmodernity demands that appropriate soft skills complement the hard skills to effectively integrate technology into various socio-economic value chains. In fact, soft skills are slowly becoming one of the critical enablers to harness the promise of the 4IR.Objectives: This research article aimed to critically understand the soft skills considered to be essential in the South African context by different information and knowledge management (IKM) practitioners. The aims and objectives of the study were to fill the gap where other disciplines have specified soft skills whilst IKM does not. This study looked to identify soft skills to allow IKM practitioners an opportunity to identify and develop these skills.Method: This research was designed based on the Delphi study principles and further used a systematic and targeted literature review to allow the researchers to make logical conclusions deductively. The authors followed a multimethod approach and analysed data using content analysis.Results: The study results have demonstrated that soft skills are considered significantly more important than hard skills in South Africa. The study identified 57 total skills. However, only 17 had consensus from experts.Conclusion: This study provides insights into the critical success skills needed to harness the socio-economics brought about by the 4IR. Further studies are required in different contextual settings to understand the global skills pertinent to the 4IR.
{"title":"Critical soft skills for information and knowledge management practitioners in the fourth industrial revolution","authors":"Kagiso Mabe, K. Bwalya","doi":"10.4102/sajim.v24i1.1519","DOIUrl":"https://doi.org/10.4102/sajim.v24i1.1519","url":null,"abstract":"Background: Many technology jurisdictions have peddled the narrative that the key determinant for an innovative and sustainable fourth industrial revolution (4IR) environment is possessing hard technical skills. Hard technical skills are important to design the actual 4IR-based applications. Postmodernity demands that appropriate soft skills complement the hard skills to effectively integrate technology into various socio-economic value chains. In fact, soft skills are slowly becoming one of the critical enablers to harness the promise of the 4IR.Objectives: This research article aimed to critically understand the soft skills considered to be essential in the South African context by different information and knowledge management (IKM) practitioners. The aims and objectives of the study were to fill the gap where other disciplines have specified soft skills whilst IKM does not. This study looked to identify soft skills to allow IKM practitioners an opportunity to identify and develop these skills.Method: This research was designed based on the Delphi study principles and further used a systematic and targeted literature review to allow the researchers to make logical conclusions deductively. The authors followed a multimethod approach and analysed data using content analysis.Results: The study results have demonstrated that soft skills are considered significantly more important than hard skills in South Africa. The study identified 57 total skills. However, only 17 had consensus from experts.Conclusion: This study provides insights into the critical success skills needed to harness the socio-economics brought about by the 4IR. Further studies are required in different contextual settings to understand the global skills pertinent to the 4IR.","PeriodicalId":331290,"journal":{"name":"SA Journal of Information Management","volume":"53 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125474582","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-05-30DOI: 10.4102/sajim.v24i1.1470
Alfred T. Kgopa, R. Kekwaletswe, Agnieta Pretorius
Background: A systematic review of the literature uncovered little explanation as to why academics as individuals switch mobile applications or continue to use the same mobile applications. Knowing and being able to explain the personal behaviour are important and could be of value to practitioners and researchers, especially when it comes to predicting the future behaviour.Objectives: The main objective of this study was to explain and to model switching and continued use of mobile computing applications by South African academics.Method: A survey was carried out within South African academics as participants to test 14 hypotheses and explain switching and continued use of mobile computing applications. The adopted positivist study was associated with the quantitative research approach to test hypotheses so that the truth about objectives are obtainable.Results: The results of the study contributed to the body of knowledge by explaining and modelling the determinants influencing and significant to mobile computing application switching and continued use behaviour.Conclusion: The developed model may help to inform practitioners and researchers on what actually satisfies users to switch or continue to use mobile computing applications.
{"title":"A model for switching and continued use of mobile computing applications amongst South African academics","authors":"Alfred T. Kgopa, R. Kekwaletswe, Agnieta Pretorius","doi":"10.4102/sajim.v24i1.1470","DOIUrl":"https://doi.org/10.4102/sajim.v24i1.1470","url":null,"abstract":"Background: A systematic review of the literature uncovered little explanation as to why academics as individuals switch mobile applications or continue to use the same mobile applications. Knowing and being able to explain the personal behaviour are important and could be of value to practitioners and researchers, especially when it comes to predicting the future behaviour.Objectives: The main objective of this study was to explain and to model switching and continued use of mobile computing applications by South African academics.Method: A survey was carried out within South African academics as participants to test 14 hypotheses and explain switching and continued use of mobile computing applications. The adopted positivist study was associated with the quantitative research approach to test hypotheses so that the truth about objectives are obtainable.Results: The results of the study contributed to the body of knowledge by explaining and modelling the determinants influencing and significant to mobile computing application switching and continued use behaviour.Conclusion: The developed model may help to inform practitioners and researchers on what actually satisfies users to switch or continue to use mobile computing applications.","PeriodicalId":331290,"journal":{"name":"SA Journal of Information Management","volume":"48 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115592370","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-05-25DOI: 10.4102/sajim.v24i1.1496
A. Potgieter, C. Rensleigh
a technology to increase blood donation.
一种增加献血的技术。
{"title":"Blood donor app usage behaviour and perceptions: Considerations for a blood donation app","authors":"A. Potgieter, C. Rensleigh","doi":"10.4102/sajim.v24i1.1496","DOIUrl":"https://doi.org/10.4102/sajim.v24i1.1496","url":null,"abstract":"a technology to increase blood donation.","PeriodicalId":331290,"journal":{"name":"SA Journal of Information Management","volume":"2001 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128298120","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-04-29DOI: 10.4102/sajim.v24i1.1507
Karl van der Schyff, Stephen Flowerday, K. Renaud
Background: Socially desirable responding within the context of self-reported surveys is a well-known and persistent problem that plagues quantitative studies. Such forms of responding are particularly problematic within the context of personality-based studies that investigate privacy-related decision-making. In such instances, certain respondents may feel pressured to provide socially desirable responses, which reduces the overall quality of the collected data.Objectives: The objective of this study was to evaluate the extent to which the Big Five personality traits (openness, conscientiousness, extraversion, agreeableness and neuroticism) elicit socially desirable responses within the context of privacy-related decision-making.Method: To evaluate their hypotheses, the authors empirically situate their study within the context of respondents’ intended use of Facebook privacy settings. To this end, 576 survey responses were analysed using partial least squares structural equation modelling (PLS-SEM).Results: It was found that some personality traits were indeed significantly related to socially desirable responding – albeit not always as expected. For example, highly agreeable individuals were unlikely to provide socially desirable responses: choosing honest responses. Neuroticism, on the other hand, had the opposite effect.Conclusion: Based on the results, the authors conclude that neurotic individuals seem predisposed towards responding in a socially desirable manner within the context of privacy-related surveys. The authors, therefore, advise researchers within the field of privacy-based personality studies to take care when analysing their results.
{"title":"Socially desirable responding within the context of privacy-related research: A personality perspective","authors":"Karl van der Schyff, Stephen Flowerday, K. Renaud","doi":"10.4102/sajim.v24i1.1507","DOIUrl":"https://doi.org/10.4102/sajim.v24i1.1507","url":null,"abstract":"Background: Socially desirable responding within the context of self-reported surveys is a well-known and persistent problem that plagues quantitative studies. Such forms of responding are particularly problematic within the context of personality-based studies that investigate privacy-related decision-making. In such instances, certain respondents may feel pressured to provide socially desirable responses, which reduces the overall quality of the collected data.Objectives: The objective of this study was to evaluate the extent to which the Big Five personality traits (openness, conscientiousness, extraversion, agreeableness and neuroticism) elicit socially desirable responses within the context of privacy-related decision-making.Method: To evaluate their hypotheses, the authors empirically situate their study within the context of respondents’ intended use of Facebook privacy settings. To this end, 576 survey responses were analysed using partial least squares structural equation modelling (PLS-SEM).Results: It was found that some personality traits were indeed significantly related to socially desirable responding – albeit not always as expected. For example, highly agreeable individuals were unlikely to provide socially desirable responses: choosing honest responses. Neuroticism, on the other hand, had the opposite effect.Conclusion: Based on the results, the authors conclude that neurotic individuals seem predisposed towards responding in a socially desirable manner within the context of privacy-related surveys. The authors, therefore, advise researchers within the field of privacy-based personality studies to take care when analysing their results.","PeriodicalId":331290,"journal":{"name":"SA Journal of Information Management","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-04-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129673504","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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