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Kepercayaan sebagai Mediasi Kepuasan Pengguna Online Shopping di Indonesia
Pub Date : 2021-11-30 DOI: 10.31289/jkbm.v8i1.6124
Siska Ernawati Fatimah, Ario Purdianto, Dita Septiani, Nadhira Azzhara
The rise of services for marketplaces in Indonesia has led to changes in people's shopping patterns to meet their daily needs. The change in shopping patterns from offline to online has increased during the COVID-19 pandemic, this provides an opportunity for marketplace managers to take advantage of the use of social media to shop online to meet their needs. In addition, it spurs marketplace managers to compete to provide satisfaction to its users. The purpose of the study was to determine the role of trust as a mediating variable on the influence between online transactions and the satisfaction of active users of the Tokopedia marketplace in Indonesia, especially in the city of Cirebon. The data collection technique in this study used a questionnaire with the acidental sampling method which involved 100 active users of the Tokopedia marketplace in Cirebon City as respondents. The data analysis used is descriptive and inferential statistics, namely the Structure Equation Model using SmartPLS 3. The results of data analysis show that online transactions directly affect user satisfaction and online transactions affect user satisfaction with trust mediation
印尼市场服务的兴起,改变了人们的购物模式,以满足他们的日常需求。在2019冠状病毒病大流行期间,购物模式从线下到线上的变化有所增加,这为市场管理人员提供了利用社交媒体在线购物的机会,以满足他们的需求。此外,它还促使市场管理者竞相为用户提供满意的服务。本研究的目的是确定信任作为在线交易与印度尼西亚,特别是锡雷本市Tokopedia市场活跃用户满意度之间影响的中介变量的作用。本研究的数据收集技术采用随机抽样法的问卷调查,选取了100名锡雷bon市Tokopedia市场的活跃用户作为调查对象。使用的数据分析是描述性和推断性统计,即使用SmartPLS 3的结构方程模型。数据分析结果表明,网络交易直接影响用户满意度,网络交易通过信任中介作用影响用户满意度
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引用次数: 1
Dampak Mediasi Loyalitas Kerja pada Lingkungan, Motivasi, Kompensasi dan Kepuasan Kerja terhadap Kinerja Karyawan 就业忠诚度对环境、动机、薪酬和员工绩效的影响
Pub Date : 2021-11-30 DOI: 10.31289/jkbm.v8i1.5532
Ustadus Sholihin, Ririn Wahyu Arida
This study aims to analyze the impact of the work environment, employee motivation, company compensation, and job satisfaction on employee performance through employee work loyalty as a mediating variable at the Melinda Kediri Mother and Child Hospital (RSIA). This study used a sample of 50 employees. The sampling technique used is the saturated sampling technique. Data collection techniques using primary and secondary data. The data analysis technique used is Path Analysis and is supported by Sobel test calculations. The results of the research analysis show that based on the regression equation model 1 environment, motivation, compensation and job satisfaction have a positive and significant influence on employee work loyalty. Based on the regression equation model 2, environment, motivation, compensation and job satisfaction are not significant on employee performance, while employee work loyalty has a significant positive effect on employee performance. Based on the regression equation model 1 and 2, loyalty is able to mediate the influence of the environment, motivation, compensation and job satisfaction on the performance of the employees of the Melinda Kediri Mother and Child Hospital (RSIA)
本研究以美国梅琳达·凯迪里妇幼医院为研究对象,以员工工作忠诚为中介变量,分析工作环境、员工激励、公司薪酬和工作满意度对员工绩效的影响。这项研究使用了50名员工作为样本。使用的采样技术是饱和采样技术。使用主要和次要数据的数据收集技术。使用的数据分析技术是路径分析,并由索贝尔测试计算支持。研究结果分析表明,基于回归方程模型1的环境、激励、薪酬和工作满意度对员工工作忠诚有正向显著的影响。根据回归方程模型2,环境、激励、薪酬和工作满意度对员工绩效的影响不显著,而员工工作忠诚对员工绩效有显著的正向影响。基于回归方程模型1和模型2,忠诚能够中介环境、动机、薪酬和工作满意度对美琳达·凯迪里妇幼医院员工绩效的影响。
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引用次数: 1
Pengaruh Person Organization Fit terhadap Employee Outcomes dengan Job Satisfaction sebagai Variabel Intervening 个人组织契合度对员工绩效的影响与工作满意度的影响
Pub Date : 2021-11-30 DOI: 10.31289/jkbm.v8i1.5651
Dominicus Wahyu Pradana, Daniel Tulasi
This study examines the factors that influence employee outcomes, using the dimensions of person organization fit, namely the values congruence, personality congruence, work environment congruence, and job satisfaction as an intervening variable. This research belongs to the category of conclusive research that seeks a causal relationship between person organization fit and employee outcomes through job satisfaction. There are 7 hypotheses proposed to prove the direct or indirect effect between the independent and dependent variable through the intervening variable. Data was collected using a survey method with data collection tools in questionnaires distributed to administrative employees at private universities in Surabaya as many as 104 respondents. After the data is collected, then it is processed and analyzed using SEM-PLS 3.0. Based on the results of the analysis and discussion of the relationship between the factor of person-organization fit and employee outcomes (EO) which in this study is proxied by organizational commitment (organizational commitment), the integrative conclusion of this study is that person organization fit (PO fit) can affect employees outcome either directly or through job satisfaction as an intervening variable
本研究以个人组织契合度的维度,即价值观一致性、人格一致性、工作环境一致性和工作满意度作为中介变量,考察了影响员工绩效的因素。本研究属于结论性研究的范畴,通过工作满意度来寻求个人组织契合度与员工成果之间的因果关系。本文提出了7个假设,通过中介变量来证明自变量与因变量之间的直接或间接影响。采用问卷调查法和数据收集工具收集数据,向泗水私立大学的行政雇员发放了多达104份问卷。数据采集完成后,使用SEM-PLS 3.0对数据进行处理和分析。基于本研究中以组织承诺(organizational commitment)为代理的个人-组织契合度因素与员工结果(EO)关系的分析和讨论结果,本研究的综合结论是,个人-组织契合度(PO fit)可以直接影响员工结果,也可以通过工作满意度作为中介变量影响员工结果
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引用次数: 0
Orientation of Entrepreneurship and Innovation in Improving the Company's Performance through Business Strategy 创业创新在企业战略提升绩效中的定位
Pub Date : 2021-11-30 DOI: 10.31289/jkbm.v8i1.5483
M. Mukson, Syariefful Ikhwan, Slamet Bambang Riono
This research was conducted to know and develop and analyze the influence of entrepreneurial orientation and innovation on the company's performance with business strategy as a variable intervention. This research was conducted on small and medium enterprises located in Brebes Regency. The type of research is explanatory research by using questionnaires as a tool or research instrument, the questionnaire are close-ended with five alternative answer options and measured using the Likert scale. The number of samples used in this study amounted to 95 SMEs in Brebes District using purposive sampling techniques. Data analysis uses Structural Equation Modeling with the help of Partial Least Square 2.0. The result of this study is that the orientation of entrepreneurship, innovation, and business strategy directly positively and significantly affects the performance of the company; Entrepreneurial orientation directly positively and significantly affects business strategy. Innovation does not have a direct positive and significant effect on business strategy; entrepreneurial orientation does not positively and significantly affect the company's performance through business strategy, and innovation directly affects the company's performance through business strategy.
本研究以企业战略为变量干预,了解并开发分析创业导向和创新对公司绩效的影响。本研究是对位于布里布摄政的中小企业进行的。研究类型是解释性研究,使用问卷作为工具或研究工具,问卷是封闭的,有五个备选答案选项,并使用李克特量表进行测量。本研究使用的样本数量为布雷布区95家中小企业,采用有目的的抽样技术。数据分析使用结构方程模型,借助于偏最小二乘法2.0。研究结果表明:创业取向、创新取向和企业战略对企业绩效有直接的正向显著影响;创业导向直接正向显著影响企业战略。创新对企业战略没有直接的正向显著影响;创业导向不通过经营战略对公司绩效产生正向显著影响,创新则通过经营战略直接影响公司绩效。
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引用次数: 2
The Role of Zakat in North Sumatra Province in Allevating the Poor 北苏门答腊省天课在扶贫中的作用
Pub Date : 2021-11-30 DOI: 10.31289/jkbm.v8i1.4996
M. Syafii, W. Hawariyuni, A. Rahman, Sukam Hayati Hakim
Zakat distribution by BAZNAS is divided into utilization and distribution. The use of zakat for productive business is carried out when the basic needs of mustahik have been met. The Covid-19 pandemic caused the North Sumatra economy to experience growth of -2.37 percent in the 2nd quarter and -2.60 percent in the 3rd quarter. The sizeable economic inequality in North Sumatra is a challenge for BAZNAS in reducing the income gap between communities. The business income of productive zakat recipients before and after the pandemic is indicated to have differences. Asnaf in Medan City is quite representative portraits to see whether there are differences in income or otherwise. This study uses descriptive analysis and the Wilcoxon test model to examine the impact of productive assistance provided by BAZNAS on micro and small businesses. Researchers used net income before and after receiving productive assistance from North Sumatra BAZNAS. It is revealed stated that the provision of Zakat to asnaf could increase the income of asnaf, however during pandemic, the giving of zakat is decreasing as well as the income of asnaf also decreasing in North Sumatra Province
BAZNAS将天课分配分为利用和分配。当穆斯塔希克的基本需要得到满足时,将天课用于生产性业务。受新冠疫情影响,北苏门答腊省第二季度和第三季度的经济增长率分别为- 2.37%和- 2.60%。北苏门答腊严重的经济不平等是BAZNAS在缩小社区收入差距方面面临的挑战。在疫情前后,生产性天课接受者的营业收入存在差异。棉兰市的阿斯纳夫是很有代表性的肖像,可以看出收入或其他方面的差异。本研究采用描述性分析和Wilcoxon检验模型来检验BAZNAS提供的生产性援助对微型和小型企业的影响。研究人员使用了从北苏门答腊BAZNAS获得生产性援助前后的净收入。据透露,向阿斯纳夫提供天课可以增加阿斯纳夫的收入,但在大流行病期间,北苏门答腊省的天课捐赠减少,阿斯纳夫的收入也减少
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引用次数: 1
E-Marketing dan Keunggulan Kompetitif terhadap Kinerja Pemasaran dengan Online Review sebagai Variabel Moderating E-Marketing和市场营销表现的竞争优势,作为一个现代变量在线评论
Pub Date : 2021-11-30 DOI: 10.31289/jkbm.v8i1.5449
Siti Alhamra Salqaura, Rizky Christian Sipayung, Siti Sabrina Salqaura
The purpose of this study was to determine the impact of e-marketing and competitive advantage on marketing performance with online review as a moderating variable in e-commerce companies in Indonesia. This research is a quantitative descriptive research and the character of the research is explanatory descriptive. The data collection method was carried out through questionnaires distributed online to 50 people throughout Indonesia. The sampling technique is purposive sampling method. The data analysis method used is a structural equation model (SEM) using SMART-PLS 3.0 software. The results showed that there was a positive and significant influence between e-marketing and marketing performance. Competitive advantage has a positive value but not significant effect on marketing performance. While online reviews are not able to moderate the relationship between e-marketing and competitive advantage on marketing performance. The results showed that the coefficient of determination (R2) is 0.644 as the marketing performance variable is influenced by the e-marketing, competitive advantage and online review variables of 0.644 or 64.4% while the rest is influenced by other variables outside of this study
本研究的目的是确定电子营销和竞争优势对印尼电子商务公司营销绩效的影响,在线评论是一个调节变量。本研究为定量描述性研究,研究的特点是解释性描述性研究。数据收集方法是通过在线向印度尼西亚各地的50人分发问卷进行的。抽样技术是有目的的抽样方法。数据分析方法为结构方程模型(SEM),采用SMART-PLS 3.0软件。结果表明,网络营销对企业营销绩效有显著的正向影响。竞争优势对营销绩效有正向影响,但影响不显著。而在线评价不能调节网络营销与竞争优势对营销绩效的影响。结果表明,决定系数(R2)为0.644,其中营销绩效变量受网络营销、竞争优势和在线评论变量的影响为0.644,占64.4%,其余变量受本研究之外的其他变量的影响
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引用次数: 0
Rancangan Strategi Portofolio Optimal PT. ABC dengan Metode Single Index Model PT. ABC最佳投资组合策略设计与单一索引模型
Pub Date : 2021-11-30 DOI: 10.31289/jkbm.v8i1.5627
R. Saputra, Irham Alifiandipura
As social insurance company of the Republic of Indonesia, PT ABC (Persero) has a captive market based on the provisions of Undang-undang in Indonesia. The company has managed funds from the government, and is one of the four insurance products in the company, into an investment portfolio. As one of the company’s revenue generator, PT ABC needs to put the fund into investment instruments that have higher returns to meet the needs of the company, one of which is through stock investment. The formation of stock portfolio is carried out through an optimum portfolio approach by using single index model method. This is a quantitative descriptive research using analysis tools and data processing by Microsoft Excel software. Portfolios are formed into several scenarios by considering the composition of the current portfolio in one of the company’s products and stock price movements in Indonesia. The data used in this study are historical data on daily stock movements for the five years of the 2014-2018 trading period and historical data on the investment portfolio for XYZ products in 2018. From this research, 2 strategic plans for forming company portfolios and 1 recommendation of stocks are produced that have good resilience during a pandemic. The results of the calculations are expected to be taken into consideration by the company in the formation of future company portfolios
PT ABC (Persero)作为印度尼西亚共和国的社会保险公司,在印度尼西亚拥有以Undang-undang条款为基础的专属市场。该公司已经管理了来自政府的资金,并将公司的四种保险产品之一纳入投资组合。PT ABC作为公司的收入来源之一,需要将资金投入到收益较高的投资工具中,以满足公司的需求,其中之一就是通过股票投资。采用单指数模型方法,通过最优投资组合方法进行股票投资组合的形成。这是一个定量的描述性研究,使用分析工具和微软Excel软件进行数据处理。通过考虑公司产品之一的当前投资组合的组成和印度尼西亚的股票价格变动,投资组合形成了几个场景。本研究中使用的数据是2014-2018年交易期间五年内每日股票走势的历史数据,以及2018年XYZ产品投资组合的历史数据。根据本研究,制定了2项公司投资组合战略计划和1项大流行期间具有良好抵御能力的股票推荐。预计公司在形成未来的公司投资组合时会考虑到计算结果
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引用次数: 0
Dampak Pandemi Covid-19 terhadap Kinerja Keuangan Perusahaan Sektor Jasa di BEI Covid-19大流行对北一家服务部门的财务表现的影响
Pub Date : 2021-05-31 DOI: 10.31289/JKBM.V7I2.5266
Maria J F Esomar, Restia Christianty
The Covid-19 pandemic has caused many hotels, restaurants and tourism activities to be temporarily closed. It has an impact on the financial performance towards the companies engaged in this sub-sector. The objective of this study is to analyze the impact of Covid 19 towards the financial performance of companies engaged in the sub-sector of hotel, restaurant and tourism. Financial performance is measured using several ratios, namely liquidity ratios, solvability ratios, profitability ratios and market ratio. The ype of research is descriptive quantitave. The population in this study is 35 all companies in the sub-sector of hotel, restaurant and tourism listed on the Indonesia Stock Exchange in 2019-2020 period. Samples are collected from 30 companies using purposive sampling method. Hypothesis testing is conducted using the Paired Sample t-Test. The empirical results show that, in the liquidity ratio, and market ratio there is no significant difference between the periods of before and after the first recorded Covid-19 case in Indonesia. Meanwhile, in the solvability ratio and profitability ratio, there are significant differences between the two periods.
新冠肺炎大流行导致许多酒店、餐馆和旅游活动暂时关闭。它对从事该子行业的公司的财务业绩有影响。本研究的目的是分析Covid - 19对从事酒店、餐厅和旅游分行业的公司财务绩效的影响。财务绩效是用几个比率来衡量的,即流动性比率、偿债能力比率、盈利能力比率和市场比率。研究的类型是描述性定量的。本研究的人口为35家,所有公司都在2019-2020年期间在印度尼西亚证券交易所上市的酒店,餐厅和旅游子行业。采用目的抽样法,从30家企业中抽取样本。假设检验采用配对样本t检验。实证结果显示,在印尼出现首例新冠肺炎病例前后,流动性比率和市场比率无显著差异。同时,在偿债能力比率和盈利能力比率上,两个时期之间存在显著差异。
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引用次数: 36
Struktur Kepemilikan dan Nilai Perusahaan pada Perusahaan Manufaktur yang Terdaftar di Bursa Efek Indonesia 在印尼证券交易所注册的制造公司的所有权和价值结构
Pub Date : 2021-05-31 DOI: 10.31289/JKBM.V7I2.4842
Indra Siswanti, Embun Prowanta
This study aims to examine the effect of ownership structure on firm value with financial decisions and investment decisions as intervening variables. This study uses secondary data from financial reports. The population used in this study are manufacturing companies in the consumer goods sector which listed on Indonesian stock exchange 2013-2019 of 35 (thirty five) companies. While the research sample was taken using certain criteria.The number of samples obtained are 7 (seven) companies. Data processing techniques using smartPLS 3.0. The results state: 1) ownership structure has a significant effect on firm value, 2) ownership structure has a significant effect on funding decisions, 3) ownership structure has a significant effect on investment decisions, 4) funding decisions has a significant effect on firm value, 5) investment decisions has a significant effect on firm value, 6) funding decisions mediate the effect of ownership structure on firm value, 7) investment decisions mediate the effect of ownership structure on firm value. The limitation of the results of this study is that the results of this study cannot be generalized because the objects used are limited to manufacturing companies in the consumer goods sub-sector.
本研究以财务决策和投资决策为中介变量,考察股权结构对企业价值的影响。本研究使用财务报告中的二手数据。本研究中使用的人口是消费品行业的制造公司,2013-2019年在印度尼西亚证券交易所上市的35(35)家公司。而研究样本是用一定的标准来取的。获得的样本数量为7(7)家公司。使用smartPLS 3.0的数据处理技术。结果表明:1)股权结构对企业价值有显著影响,2)股权结构对融资决策有显著影响,3)股权结构对投资决策有显著影响,4)融资决策对企业价值有显著影响,5)投资决策对企业价值有显著影响,6)融资决策中介股权结构对企业价值的影响,7)投资决策中介股权结构对企业价值的影响。本研究结果的局限性在于,本研究的结果不能一概而论,因为所使用的对象仅限于消费品子部门的制造公司。
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引用次数: 1
Disain Mitigasi Risiko Penularan Covid-19 di Lingkungan Industri Padat Karya dengan Metode FMEA 在FMEA的工业界,采用采用温和的方法降低Covid-19的风险
Pub Date : 2021-05-31 DOI: 10.31289/JKBM.V7I2.4674
Sugeng Santoso, Septian Sugestyo Putro, Arista Fatmawati, Caesarani Gloria Putri, Sa’dillah Sa’dillah
Indonesia has confirmed its first case of Covid-19 transmission on March 2, 2020 and since then the transmission of the virus has become more widespread and has created new epicenters. The epicenter always involves a crowd, including in labor-intensive factory areas. This research method uses quantitative-descriptive. Companies that operating labor-intensive require the involvement of large numbers of people. In the production process, the distance between workers is not far apart, thus increasing the risk of virus transmission. The latest case in September 2020, 150 employees of a factory in the city of Purbalingga tested positive for the Covid-19 virus. It is strongly suspected that transmission occurs in the work area through asymptomatic labor. With the continued occurrence of Covid-19 transmission in industrial areas, this article aims to submit a proposal for the application of a risk mitigation design for the risk of Covid-19 transmission in labor-intensive industries using the FMEA method, which includes the layout of the work area, the flow of human movement in the factory area, and the application of health protocols in the hope of helping labor-intensive industries in suppressing and preventing the transmission of Covid-19
印度尼西亚于2020年3月2日确认了第一例Covid-19传播病例,自那时以来,该病毒的传播变得更加广泛,并创造了新的中心。震中总是涉及人群,包括劳动密集型工厂区域。本研究方法采用定量描述法。劳动密集型企业需要大量员工的参与。在生产过程中,工人之间的距离相距不远,从而增加了病毒传播的风险。最新一例发生在2020年9月,普尔巴林加市一家工厂的150名员工的新冠病毒检测呈阳性。强烈怀疑在工作区域通过无症状劳动发生传播。随着新型冠状病毒在工业区域传播的持续发生,本文旨在提出应用FMEA方法对新型冠状病毒在劳动密集型行业传播风险进行风险缓解设计的建议,包括工作区布局、厂区内人员流动、健康协议的应用,以期帮助劳动密集型行业抑制和预防新型冠状病毒的传播
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引用次数: 8
期刊
JKBM Jurnal Konsep Bisnis dan Manajemen
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