The study intends to understand motivation to use M-payment in shopping centre, which can be considered to be a new technology of payment. The literature on technology acceptance has been flourishing for a long time. The three leading theories in technology acceptance are innovation diffusion, technology acceptance, and network externalities theories. The study employs a qualitative methodology using the approach of photo voice. Six participants were selected for the study. The results of the study indicate that the participants are motivated to use M-payment because of convenience, sales promotion, convergence, and keeping up with the trend or technology. The findings are then compared to the leading theories in technology acceptance.
{"title":"MOTIVATION TO USE M-PAYMENT IN SHOPPING CENTRE: A QUALITATIVE INQUIRY","authors":"Efendi Efendi, L. Salim","doi":"10.22219/MB.V10I2.13531","DOIUrl":"https://doi.org/10.22219/MB.V10I2.13531","url":null,"abstract":"The study intends to understand motivation to use M-payment in shopping centre, which can be considered to be a new technology of payment. The literature on technology acceptance has been flourishing for a long time. The three leading theories in technology acceptance are innovation diffusion, technology acceptance, and network externalities theories. The study employs a qualitative methodology using the approach of photo voice. Six participants were selected for the study. The results of the study indicate that the participants are motivated to use M-payment because of convenience, sales promotion, convergence, and keeping up with the trend or technology. The findings are then compared to the leading theories in technology acceptance. ","PeriodicalId":33544,"journal":{"name":"Manajemen Bisnis","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-10-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44796076","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The initial research that has been conducted aims to know the quality of college education services and know the possible quality of college education services to improve student satisfaction. In further research that has been conducted aims to determine the concept model of development of quality education services to improve student satisfaction, and create operational standards procedures (SOP) quality services education services that can be done to improve student satisfaction. In the initial study, the data collection technique used was questionnaire distributed to 255 respondents, with purposive sampling. The criteria used are active students, at least semester 3 in the Management Study Program. For further research is used focus discussion group to key person, namely faculty leaders and study programs, using quota sampling. Based on the results of the scale range obtained results, reliability, responsiveness, assurance, empathy, and physical evidence in the category of good. Based on the results of logit regression: simultaneously the dimension of service quality affects student satisfaction, while partially affecting student satisfaction is the conformity of curriculum and materials taught to the needs of students, assignments provided useful, academic supervisors have adequate competence, the existence of unit / insurance for students, care and special daily from lecturers / instructors to students who have academic difficulties, academic supervisors open consulting services for students, neatness and sympathetic lecturers / instructors, and academic officers. Based on the results of discussions with key persons, to improve student satisfaction, need to be improved and developed marketing mix of services through the resulting services, process, distribution, people, physical facilities.
{"title":"MODEL OF DEVELOPMENT OF QUALITY OF HIGHER EDUCATION SERVICES IN IMPROVING STUDENT SATISFACTION (STUDY AT MUHAMMADIYAH UNIVERSITY MALANG)","authors":"S. N. Andharini, Marsudi, N. Dewi","doi":"10.22219/MB.V10I2.15946","DOIUrl":"https://doi.org/10.22219/MB.V10I2.15946","url":null,"abstract":"The initial research that has been conducted aims to know the quality of college education services and know the possible quality of college education services to improve student satisfaction. In further research that has been conducted aims to determine the concept model of development of quality education services to improve student satisfaction, and create operational standards procedures (SOP) quality services education services that can be done to improve student satisfaction. In the initial study, the data collection technique used was questionnaire distributed to 255 respondents, with purposive sampling. The criteria used are active students, at least semester 3 in the Management Study Program. For further research is used focus discussion group to key person, namely faculty leaders and study programs, using quota sampling. Based on the results of the scale range obtained results, reliability, responsiveness, assurance, empathy, and physical evidence in the category of good. Based on the results of logit regression: simultaneously the dimension of service quality affects student satisfaction, while partially affecting student satisfaction is the conformity of curriculum and materials taught to the needs of students, assignments provided useful, academic supervisors have adequate competence, the existence of unit / insurance for students, care and special daily from lecturers / instructors to students who have academic difficulties, academic supervisors open consulting services for students, neatness and sympathetic lecturers / instructors, and academic officers. Based on the results of discussions with key persons, to improve student satisfaction, need to be improved and developed marketing mix of services through the resulting services, process, distribution, people, physical facilities.","PeriodicalId":33544,"journal":{"name":"Manajemen Bisnis","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-10-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44752843","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
To maintain the company's sustainability of quality and the increasingly rapid competition between banking institutions, a bank must continue to protect its customers from the ease and availability of services when needed anytime and anywhere. Automated Teller Machines (ATM) are the most common banking products and services used by the public. Previously, Activities carried out by the teller can already be done through an ATM. Availability of the ATM has been a special attention among the banking industry and CIT (Cash in transit) company. Factors that cause ATM unavailable are: hardware, receipt, network, and cash, one of the most critical factors is cash availability. Previous study shows some concern of cost and risk of inventory cash on ATM, that leads to study of cash prediction method to replenishment cash of the ATM. Current conditions, Bank ATMs have an average percentage of cash availability in the last 6 months of 92.86%, which means there is 7.1% of cash not available. The aim of this study is to adapt the lean replenishment pull system to manage cash replenishment of the bank ATMs and to achieve level 4 of sigma (99.38%) on ATM cash availability. By collecting, measuring and analyzing availability data and transactions data on both on-site and off-site ATMs samples for the certain period. The proposed model is to determine warning to do the cash replenishment and the Kmin of cash status. Thus, the cash supply at the ATM machine is sufficient, and no idle money occurs.
{"title":"IMPROVING CASH AVAILABILITY OF ATM USING LEAN REPLENISHMENT PULL FOR SHARIA BANK IN INDONESIA","authors":"Tazkiyah Herdi, Ardiansyah Dores","doi":"10.22219/MB.V10I2.13317","DOIUrl":"https://doi.org/10.22219/MB.V10I2.13317","url":null,"abstract":"To maintain the company's sustainability of quality and the increasingly rapid competition between banking institutions, a bank must continue to protect its customers from the ease and availability of services when needed anytime and anywhere. Automated Teller Machines (ATM) are the most common banking products and services used by the public. Previously, Activities carried out by the teller can already be done through an ATM. Availability of the ATM has been a special attention among the banking industry and CIT (Cash in transit) company. Factors that cause ATM unavailable are: hardware, receipt, network, and cash, one of the most critical factors is cash availability. Previous study shows some concern of cost and risk of inventory cash on ATM, that leads to study of cash prediction method to replenishment cash of the ATM. Current conditions, Bank ATMs have an average percentage of cash availability in the last 6 months of 92.86%, which means there is 7.1% of cash not available. The aim of this study is to adapt the lean replenishment pull system to manage cash replenishment of the bank ATMs and to achieve level 4 of sigma (99.38%) on ATM cash availability. By collecting, measuring and analyzing availability data and transactions data on both on-site and off-site ATMs samples for the certain period. The proposed model is to determine warning to do the cash replenishment and the Kmin of cash status. Thus, the cash supply at the ATM machine is sufficient, and no idle money occurs.","PeriodicalId":33544,"journal":{"name":"Manajemen Bisnis","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-10-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46684176","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ika Purwanti, Muhammad Dzikri Abadi, Umar Yeni Suyanto
This study would like to explains conceptual green marketing and its role as a source sustainable competitive advantage in industrial revolution 4.0. The environmental issue is a sizzling topic nowadays as almost every country’s government and society has started to be more aware of these issues. Plus, there is currently a phenomenon of industrial revolution 4.0 which demands business practices to be more consumer-oriented. Public concern over environmental damage has made marketers know the needs and value of environmentally friendly marketing, namely green marketing. which is a new strength to create a sustainable competitive advantage. This study is a library research gathering and analyzing information from related references and theories, which have become the basic foundation and sources in analyzing problems in this research. This study seeks to offer Green Marketing ideas as the latest approach in dealing with various business threats. The results show that green marketing able to encourage companies to prepare themselves faster and better, the definition of green marketing has changed over time according to the growing relevance of environmental sustainability.
{"title":"GREEN MARKETING: STRATEGY FOR GAINING SUSTAINABLE COMPETITIVE ADVANTAGE IN INDUSTRY 4.0","authors":"Ika Purwanti, Muhammad Dzikri Abadi, Umar Yeni Suyanto","doi":"10.22219/JMB.V9I2.10039","DOIUrl":"https://doi.org/10.22219/JMB.V9I2.10039","url":null,"abstract":"This study would like to explains conceptual green marketing and its role as a source sustainable competitive advantage in industrial revolution 4.0. The environmental issue is a sizzling topic nowadays as almost every country’s government and society has started to be more aware of these issues. Plus, there is currently a phenomenon of industrial revolution 4.0 which demands business practices to be more consumer-oriented. Public concern over environmental damage has made marketers know the needs and value of environmentally friendly marketing, namely green marketing. which is a new strength to create a sustainable competitive advantage. This study is a library research gathering and analyzing information from related references and theories, which have become the basic foundation and sources in analyzing problems in this research. This study seeks to offer Green Marketing ideas as the latest approach in dealing with various business threats. The results show that green marketing able to encourage companies to prepare themselves faster and better, the definition of green marketing has changed over time according to the growing relevance of environmental sustainability. ","PeriodicalId":33544,"journal":{"name":"Manajemen Bisnis","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44036405","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Human resources (HR) have a very important role in an organization.Of course, by processing good human resources can drive the performance of an organization. This research was conducted at PT. XYZ, a company in the telecommunications sector in Indonesia. The purpose of this study is to determine the application of employee engagement, organizational culture conditions and performance at the company. The method used in this study is a quantitative method. This research is descriptive and causal research. The population in this study were employees of the PT. XYZ. Data analysis in this study used descriptive statistical analysis, normality test, multicollinearity test, heteroscedasticity test, and multiple regression analysis. The findings in this study concluded that employee engagement and organizational culture had a positive and significant influence partially on performance. In addition, it can be concluded that employee engagement and organizational culture have a significant simultaneous influence on performance.
{"title":"INFLUENCE OF EMPLOYEE ENGAGEMENT AND ORGANIZATIONAL CULTURE TOWARDS EMPLOYEE PERFORMANCE","authors":"Juliorita Alfachtur Nafi' Hutama, E. J. Sagala","doi":"10.22219/JMB.V9I2.7939","DOIUrl":"https://doi.org/10.22219/JMB.V9I2.7939","url":null,"abstract":"Human resources (HR) have a very important role in an organization.Of course, by processing good human resources can drive the performance of an organization. This research was conducted at PT. XYZ, a company in the telecommunications sector in Indonesia. The purpose of this study is to determine the application of employee engagement, organizational culture conditions and performance at the company. The method used in this study is a quantitative method. This research is descriptive and causal research. The population in this study were employees of the PT. XYZ. Data analysis in this study used descriptive statistical analysis, normality test, multicollinearity test, heteroscedasticity test, and multiple regression analysis. The findings in this study concluded that employee engagement and organizational culture had a positive and significant influence partially on performance. In addition, it can be concluded that employee engagement and organizational culture have a significant simultaneous influence on performance.","PeriodicalId":33544,"journal":{"name":"Manajemen Bisnis","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46140939","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This writing aims to prove several HR variables that affect the performance of teachers in this digital learning era. In this era of digital learning, it is believed that the role of the teacher as a channel for children's educators is even replaced by the digital device. Based on this phenomenon, teacher performance is assumed to decrease. This research was conducted at Pelita Harapan BangsaTegal. The study population was 57 teachers and data collection techniques were carried out by distributing questionnaires and the data were analyzed using the Smart PLS research tool.3.0. The results of the analysis show that the HR variable consisting of Work discipline, Organizational Commitment and the Work Environment positively influences teacher performance. HR strategies have positive effects such as: disciplining all levels, expressed organizational commitment and fulfillment, and work costs that are designed as comfortable as possible for teachers can improve.
{"title":"THE EFFECT OF DISCIPLINE, ORGANIZATIONAL COMMITMENT AND WORK ENVIRONMENT TO GAIN TEACHER PERFORMANCE IN PAUD","authors":"Andi Sulistiadi, O. Sihite, Virza Utama Alamsyah","doi":"10.22219/JMB.V9I2.10560","DOIUrl":"https://doi.org/10.22219/JMB.V9I2.10560","url":null,"abstract":"This writing aims to prove several HR variables that affect the performance of teachers in this digital learning era. In this era of digital learning, it is believed that the role of the teacher as a channel for children's educators is even replaced by the digital device. Based on this phenomenon, teacher performance is assumed to decrease. This research was conducted at Pelita Harapan BangsaTegal. The study population was 57 teachers and data collection techniques were carried out by distributing questionnaires and the data were analyzed using the Smart PLS research tool.3.0. The results of the analysis show that the HR variable consisting of Work discipline, Organizational Commitment and the Work Environment positively influences teacher performance. HR strategies have positive effects such as: disciplining all levels, expressed organizational commitment and fulfillment, and work costs that are designed as comfortable as possible for teachers can improve.","PeriodicalId":33544,"journal":{"name":"Manajemen Bisnis","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44050046","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study aims to develop a social companion model of the Joint Business Group (KUBE). There were 50 research respondents consisting of KUBE management and assistants in Pangkalpinang. The research method uses a mixed approach. Based on the results of the study, the KUBE social companion model that was developed is the professional assistance model, which starts with the process of selective recruitment of KUBE companions based on competency, followed by training, as well as the obligation to report KUBE developments periodically. In addition, this research produced the following findings: (1) 67% of training had an impact on companion skills; (3) There is a gap between the supply material and the companion needs by 50%; (4) It is necessary to improve the quality of the accompanying supplies both in terms of material, method, duration of implementation, instructor and training media; and (5) 58% of KUBE management felt that the mentor was able to help KUBE activities.
{"title":"REDESIGN OF JOINT BUSINESS GROUP MANAGEMENT (KUBE) THROUGH DEVELOPMENT OF GROUP SOCIAL COMPANION MODELS","authors":"M. Yusnita","doi":"10.22219/JMB.V9I2.10440","DOIUrl":"https://doi.org/10.22219/JMB.V9I2.10440","url":null,"abstract":"This study aims to develop a social companion model of the Joint Business Group (KUBE). There were 50 research respondents consisting of KUBE management and assistants in Pangkalpinang. The research method uses a mixed approach. Based on the results of the study, the KUBE social companion model that was developed is the professional assistance model, which starts with the process of selective recruitment of KUBE companions based on competency, followed by training, as well as the obligation to report KUBE developments periodically. In addition, this research produced the following findings: (1) 67% of training had an impact on companion skills; (3) There is a gap between the supply material and the companion needs by 50%; (4) It is necessary to improve the quality of the accompanying supplies both in terms of material, method, duration of implementation, instructor and training media; and (5) 58% of KUBE management felt that the mentor was able to help KUBE activities. ","PeriodicalId":33544,"journal":{"name":"Manajemen Bisnis","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44574559","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The purpose of this study was to analyze and test the differences in consumers in choosing retail mix at convenience stores at Giant Malang Olympic Garden and Hypermart Malang Town Square. The research conducted was descriptive research, with the technique of data collection used was a questionnaire. While the data analysis used is discriminant analysis.The results showed that there was a difference between consumers choosing retail mix at convenience stores at Giant Malang Olympic Garden and Hypermart Malang Town Square. What distinguishes consumers from choosing a retail mix at a convenience store at Giant Malang Olympic Garden and Hypermart Malang Town Square is offering various types of products, affordable prices, attractive discounts, providing a oduct catalog that makes it easier for consumers to choose products that will purchased, offering a bundling program (getting free other products that are usually packaged with the main product sold) on certain products, strategic locations (in the city center), always maintained conditions (neat, clean, and always paying attention interior design inside the store).
本研究的目的是分析和测试消费者在巨马朗奥林匹克花园和马朗城广场便利店选择零售组合的差异。所进行的研究是描述性研究，使用的数据收集技术是问卷调查。而使用的数据分析是判别分析。结果显示，消费者在巨马朗奥林匹克花园和马朗广场的便利店选择零售组合存在差异。消费者在Giant Malang Olympic Garden和Hypermart Malang Town Square的便利店选择零售组合的区别在于，提供各种类型的产品、实惠的价格、有吸引力的折扣，提供产品目录，让消费者更容易选择将要购买的产品，提供某些产品的捆绑计划（免费获得通常与销售的主要产品包装在一起的其他产品）、战略位置（市中心）、始终保持的条件（整洁、干净，并始终关注店内的内部设计）。
{"title":"ANALYSIS OF CONSUMER DIFFERENCES IN DECIDING TO CHOOSE RETAIL MIX IN CONVENIENCE STORE","authors":"S. N. Andharini, M. Marsudi","doi":"10.22219/JMB.V9I2.10512","DOIUrl":"https://doi.org/10.22219/JMB.V9I2.10512","url":null,"abstract":"The purpose of this study was to analyze and test the differences in consumers in choosing retail mix at convenience stores at Giant Malang Olympic Garden and Hypermart Malang Town Square. The research conducted was descriptive research, with the technique of data collection used was a questionnaire. While the data analysis used is discriminant analysis.The results showed that there was a difference between consumers choosing retail mix at convenience stores at Giant Malang Olympic Garden and Hypermart Malang Town Square. What distinguishes consumers from choosing a retail mix at a convenience store at Giant Malang Olympic Garden and Hypermart Malang Town Square is offering various types of products, affordable prices, attractive discounts, providing a oduct catalog that makes it easier for consumers to choose products that will purchased, offering a bundling program (getting free other products that are usually packaged with the main product sold) on certain products, strategic locations (in the city center), always maintained conditions (neat, clean, and always paying attention interior design inside the store).","PeriodicalId":33544,"journal":{"name":"Manajemen Bisnis","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44808453","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study aims to determine several dimensions of indirect compensation of on the job break, hazard protection, service programs, legal payments and health insurance is a dimension of indirect compensationThe population in the study were all employees of Bank Perkreditan Rakyat (BPR) Sadyha Mukti Parama, there are 16 employees. This study used questionnaire to be answered the analysis and the data analysis used Partial Least Square (PLS). Based on the analysis of data in this study show that the compensation indirect positive effect on employee loyalty. Substantially the results showed that the strongest indicator that supports variable indirect compensation to the loyalty of the employees are the programs of the employees. The programs of employees in the opinion of the respondents is paramount, this is because employees of Bank Perkreditan Rakyat (BPR) Sadyha Mukti Parama already find facilities such as a break on the Job, protection against danger, service programs, payment of legal and health insurance was considered enough to meet the needs. This study provides some theoretical implications indicate that the compensation does not directly provide a significant impact on employee loyalty Bank Perkreditan Rakyat (BPR) Sadyha Parama Mukti and the results show that the indirect compensation variable dimensions are on the job break, hazard protection, service programs, legal payments and health insurance have a significant effect on employee loyalty.
{"title":"THE EFFECT OF INDIRECT PAYMENT TO EMPLOYEES LOYALTY IN BANK PERKREDITAN SADYHA MUKTI PARAMA","authors":"Lily Hendrasti Novadjaja","doi":"10.22219/JMB.V9I2.10961","DOIUrl":"https://doi.org/10.22219/JMB.V9I2.10961","url":null,"abstract":"This study aims to determine several dimensions of indirect compensation of on the job break, hazard protection, service programs, legal payments and health insurance is a dimension of indirect compensationThe population in the study were all employees of Bank Perkreditan Rakyat (BPR) Sadyha Mukti Parama, there are 16 employees. This study used questionnaire to be answered the analysis and the data analysis used Partial Least Square (PLS). Based on the analysis of data in this study show that the compensation indirect positive effect on employee loyalty. Substantially the results showed that the strongest indicator that supports variable indirect compensation to the loyalty of the employees are the programs of the employees. The programs of employees in the opinion of the respondents is paramount, this is because employees of Bank Perkreditan Rakyat (BPR) Sadyha Mukti Parama already find facilities such as a break on the Job, protection against danger, service programs, payment of legal and health insurance was considered enough to meet the needs. This study provides some theoretical implications indicate that the compensation does not directly provide a significant impact on employee loyalty Bank Perkreditan Rakyat (BPR) Sadyha Parama Mukti and the results show that the indirect compensation variable dimensions are on the job break, hazard protection, service programs, legal payments and health insurance have a significant effect on employee loyalty.","PeriodicalId":33544,"journal":{"name":"Manajemen Bisnis","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46475378","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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