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Identification, Characterization and Stakeholder Analysis of Eco-tourism Destinations in Lake Toba Area 多巴湖地区生态旅游目的地的识别、特征与利益相关者分析
Pub Date : 2019-02-20 DOI: 10.32535/ijthap.v2i1.355
Natalia Paramitha, Y. Manik, A. Halog
This study is aimed at identifying and characterizing the eco-tourism destinations in Lake Toba Area as well as mapping and analyzing the stakeholders involved in its value chain and governance. The study was conducted between January and April 2018 whereby a snowball sampling method was employed in identifying the eco-tourism destinations. A semi-structured questionnaire was used to record the characteristics of each destination point in terms of access, attraction, and amenities. Seventeen eco-tourism destinations located in seven regencies along Lake Toba Area have been identified. While access to these tourist destinations has been good enough, the destinations are lacking of attractions. The attractions are limited to natural panoramic views, such a pine forest and spectacular lake view without adequate activity options that can be done by tourist. In terms of supporting amenities, there are still many rooms that require attention and improvement. After that, the study continued by analyzing the role of stakeholders involved directly or indirectly in the operation, governance, and policy of eco-tourism destinations in the lake Toba region. The stakeholders are mapped and clustered based upon their power and interest into four categories: (i) key players, (ii) subjects, (iii) trend setter, and (iv) the crowd. It appears that owner/ administrator, regional tourism office, and several interrelated government offices, such as the Ministry of Tourism and the Ministry of Forestry and Environment are key players which possess high power and interest. On the other hand, private sector, mass media, and local communities are identified as dormant stakeholders or potential trend setters to some extent who possess high power but have low interest. The results of this study are essential inputs for further investigating the socio-economic impacts of the tourism-based development in the Lake Toba through Social Life Cycle Assessment methodology.
本研究旨在识别和描述多巴湖地区的生态旅游目的地,并绘制和分析其价值链和治理中涉及的利益相关者。该研究于2018年1月至4月进行,采用滚雪球抽样法确定生态旅游目的地。一份半结构化的调查问卷被用来记录每个目的地在交通、吸引力和便利设施方面的特征。在鸟巴湖一带的7个县域内确定了17个生态旅游目的地。虽然进入这些旅游目的地的条件已经足够好了,但这些目的地缺乏吸引力。景点仅限于自然全景,如松林和壮观的湖景,没有足够的活动可供游客选择。在配套设施方面,还有很多房间需要关注和改进。在此基础上,本研究进一步分析了多巴湖地区生态旅游目的地的运营、治理和政策中直接或间接参与的利益相关者的作用。根据利益相关者的权力和兴趣,将其划分为四类:(i)关键参与者,(ii)主题,(iii)趋势引领者和(iv)人群。业主/管理者、区域旅游局和几个相互关联的政府部门,如旅游部、林业和环境部,似乎是具有较高权力和利益的关键参与者。另一方面,私营部门、大众媒体和地方社区在某种程度上被认为是潜在的利益相关者或潜在的趋势引领者,他们拥有很高的权力,但兴趣很低。本研究的结果对于运用社会生命周期评价方法进一步研究多巴湖旅游开发的社会经济影响具有重要的参考价值。
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引用次数: 7
The Effect of Brand Personality and Customer Satisfaction to Customer Loyalty at The Mall: A Study Case 品牌个性与顾客满意对商场顾客忠诚的影响:个案研究
Pub Date : 2019-02-20 DOI: 10.32535/ijthap.v2i1.352
T. L. Anita
Visiting a mall nowadays become popular activities that many people do to entertain themselves, family or friends. With so many malls around, each visitor must have one favorite mall he or she preferred to go to. Some customer preferred to go to one mall and other customer preferred other mall. This study aims to analyzed if the customer loyalty to a preferred mall was because the effect of the mall’s brand personality and customer satisfaction. The study took place at Botani Square Shopping Mall, Bogor City. Method analysis used on this study is a multiple regression analysis. The Result of this study conclude that the study of the effect of Brand personality and Customer Satisfaction to Customer Loyalty clearly shows that brand personality and customer satisfaction have an influence on customer loyalty to visit Botani Square Shopping Mall, Bogor City.
逛商场如今已成为许多人娱乐自己、家人或朋友的热门活动。周围有这么多购物中心,每个游客一定有一个他或她最喜欢去的购物中心。一些顾客喜欢去一个商场,而另一些顾客喜欢去另一个商场。本研究旨在分析顾客对偏好购物中心的忠诚度是否因为购物中心的品牌个性和顾客满意度的影响。这项研究在茂物市的Botani广场购物中心进行。本研究采用的分析方法是多元回归分析。本研究的结果表明,品牌个性和顾客满意度对顾客忠诚的影响研究清楚地表明,品牌个性和顾客满意度对访问茂物市植物园广场购物中心的顾客忠诚有影响。
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引用次数: 4
Identification of Lake Perintis Tourism Development Opportunities in Huluduotamo Village, Suwawa Sub District, Bone Bolango Regency 博朗戈县苏瓦瓦街道葫芦多塔莫村佩里蒂斯湖旅游发展机遇的识别
Pub Date : 2019-02-20 DOI: 10.32535/ijthap.v2i1.353
N. Yusuf, Irwan Wunarlan
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引用次数: 1
Mobility as a Service in Nowadays Transportation Schemes: An Approach to Go-Jek`s Operational Challenges on its Indonesian Operation. 出行即服务:Go-Jek在印尼运营面临的挑战
Pub Date : 2019-02-20 DOI: 10.32535/ijthap.v2i1.356
C. Escobar, J. Franco, Yoga Pandalungan
The Case Study aims to get a viable solution on real corporate challenges that Asian companies face in the development of their commercial activities. For this scenario, the company to be taken into consideration will be “Go-Jek”, an Indonesian company based in Jakarta, which focuses its primary activity in ride-hailing (carpooling) using motorbike taxis, it offers 18 app-based on-demand services; Go-Jek, nevertheless, encounters challenges regarding its regulation and acceptance by independent motorbike companies. Based on the previous statement and due to the lack of laws regulating the business, Go-Jek has an uncertain future of developing its commercial activities to a broader market share. Correspondingly, the case study will be focused on proposing a viable solution for reducing frictions and possible accidents between the company and conventional taxis or any private transportation system already implemented. Keywords: Ride-hailing, Startup, application, motorbikes, Indonesia.
该案例研究旨在为亚洲公司在商业活动发展中面临的实际企业挑战提供可行的解决方案。在这种情况下,被考虑的公司将是“Go-Jek”,这是一家总部位于雅加达的印尼公司,其主要业务是使用摩托车出租车拼车,它提供18种基于应用程序的按需服务;然而,Go-Jek在监管和独立摩托车公司的接受方面遇到了挑战。基于之前的声明,由于缺乏规范业务的法律,Go-Jek在发展其商业活动以获得更广泛的市场份额方面存在不确定的未来。相应地,案例研究将侧重于提出一个可行的解决方案,以减少公司与传统出租车或任何已经实施的私人交通系统之间的摩擦和可能发生的事故。关键词:网约车,创业,应用,摩托车,印度尼西亚。
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引用次数: 1
DESIGN OF SEMI-AUTOMATIC ONION FRYING MACHINE EQUIPPED WITH TEMPERATURE, TIMER, SPEED CONTROL 设计一种配有温度、定时器、速度控制的半自动洋葱油炸机
Pub Date : 2018-10-19 DOI: 10.32535/IJTHAP.V1I1.108
S. Umaroh, M. Khofi, K. Huda, Ahmad Setyo Purnomo, Amalia Forma Alfianti
The purpose of this study is to provide solutions to existing problems in SME Fried Onion in Sidoarjo Region on the process of frying still conventional. The method used is to utilize technology TTS (Temperature, Timer, Speed Control) on the onion parser to produce fried onions with good quality and stable cooking temperature. The expected result is to improve the quality of fried onion productivity up to twice which initially only able to fry onion as much as 2 kg, can become 4 kg in one process of frying
本研究的目的是针对Sidoarjo地区中小企业油炸洋葱在油炸工艺上仍存在的问题提供解决方案。采用的方法是利用洋葱解析器上的TTS (Temperature, Timer, Speed Control)技术,制作出质量好、烹调温度稳定的油炸洋葱。预期的结果是将炸洋葱的质量生产率提高到原来只能炸洋葱2公斤的两倍,一次炸可以炸到4公斤
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引用次数: 0
SEMI-AUTOMATIC HONEY MACHINE WITH LOW PRESSURE SCREW GEARBOX HYDRAULIC SYSTEM 半自动蜂蜜机,低压螺杆变速箱液压系统
Pub Date : 2018-10-19 DOI: 10.32535/ijthap.v1i1.106
Adhitya Wira Dharma, A. Rianto, Andriyanti Achsan, Asrul Ludin, Ridwan Maulana
The purpose of this study is to provide solutions to existing problems in SMEs Honey in the sector of Malang which is still using the traditional way in its process of filtering honey that has been applied. The method used is to utilize the Jack Screw system as an alternative to press and filter honey. In addition, it is also equipped with an ECU as a control system to regulate the working mechanisms exist. The expected result is to improve the quality of honey filtering so as to increase the productivity of SME Honey up to 400%. Early production of 3kg to 25kg of honey filtered every day
本研究的目的是针对玛琅蜂蜜行业中小企业在蜂蜜过滤过程中仍采用传统方式存在的问题提供解决方案。所使用的方法是利用千斤顶螺旋系统作为替代压榨和过滤蜂蜜。此外,它还配备了ECU作为控制系统来调节存在的工作机制。预期的结果是提高蜂蜜的过滤质量,使SME蜂蜜的生产率提高400%。早期生产的蜂蜜每天过滤3公斤至25公斤
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引用次数: 0
SETTING STRATEGY AT FIVE-STAR HOTEL USING VALUE CHAIN ANALYSIS: CASE STUDY ON PT. SARASWATI GRIYA LESTARI, TBK 基于价值链分析的五星级酒店战略制定——以TBK萨拉斯瓦蒂•格里亚•莱斯塔里酒店为例
Pub Date : 2018-10-19 DOI: 10.32535/ijthap.v1i1.104
Muhammad Affan Gaffar, Muhammad Aulia Rahman
ABSTRACT The purpose of this research is to discuss about the application of value chain analysis model by using Crain and Abraham (2008) model consisting of upstream and downstream analysis. The model is applied to PT Saraswati Griya Lestari, Tbk which manages five-star hotel. This research describes the value chain in the company from the upstream to the downstream side. Through the discussion of the application of the model, this study provides several alternative strategies that can be applied by the company. The research method used is case study which aims to present structured, factual, and accurate information about the object that is under study. The case study method is used to identify the value chain in the company engaging in hotel services through upstream activities up to the downstream side. This study uses SWOT analysis method to identify strategic strengths and weaknesses, as well as threats and opportunities that can be followed up by the company. This study identifies a number of strengths and weaknesses of firms based on (for example) corporate financial analysis. The results of the analysis are set forth in the IFAS and EFAS tables. Based on value chain analysis from upstream to downstream, the company allows to apply relevant strategies to the character of products and services offered by PT Saraswati Griya Lestari, Tbk. This study provides a managerial impact on the company that is under study, i.e. the company can apply the application of setting strategy to achieve company goals and can improve the components that are considered less.
本研究的目的是通过使用Crain and Abraham(2008)的由上游和下游分析组成的模型来讨论价值链分析模型的应用。该模型应用于管理五星级酒店的PT Saraswati Griya Lestari, Tbk。本研究描述了公司从上游到下游的价值链。通过对模型应用的讨论,本研究提供了公司可以应用的几种替代策略。所使用的研究方法是案例研究,其目的是提供结构化的、事实的和准确的信息,关于正在研究的对象。案例研究的方法是用来确定价值链的公司从事酒店服务,通过上游活动到下游。本研究使用SWOT分析法来识别战略优势和劣势,以及公司可以跟进的威胁和机会。本研究根据(例如)公司财务分析确定了公司的一些优势和劣势。分析结果列在IFAS和EFAS表中。基于从上游到下游的价值链分析,公司允许将相关策略应用于PT Saraswati Griya Lestari, Tbk提供的产品和服务的特征。本研究为所研究的公司提供了一种管理影响,即公司可以应用设置策略的应用来实现公司目标,并且可以改进较少考虑的组件。
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引用次数: 0
FACTORS THAT ENCOURAGE SURABAYA’S CITIZEN IN RESERVATION THROUGH OFFLINE TRAVEL AGENT (TRAVEL BUREAU) (Case Study on PT ANEKA TOURS AND TRAVEL SERVICES SURABAYA) 鼓励泗水市民通过线下旅行社(旅行社)预订的因素(以泗水PT ANEKA旅行社为例)
Pub Date : 2018-10-19 DOI: 10.32535/ijthap.v1i1.105
Irra Crisyanti Dewi, H. Adhianata, A. Suwignyo
This study want to know clearly about “ The factors that encourage Surabaya’s citizen in making a reservation through offline travel agent (Travel Agency) ” and the study was conducted at PT. Aneka Kartika Tours and Travel Services Surabaya. Which is the mainstay of this research is the rise of online business travel agent in Indonesia that make entrepreneurs of offline travel agents or travel agency must be competed. This competition aims to make travel agency can remain superior to online travel agents. However, although online travel agent has been growing rapidly but still found the customers who come and requires the existence of a travel agency. Therefore the aim of this study was to determine kind of factors that drive and influence Surabaya’s citizen to continue to use the service of offline travel agents. There are four main variables used in this study that are marketing mix, psychological factors, situational factors and social factors. The method used in researching is confirmatory factor analysis, which it is apart of SEM (Structural Equation Modeling). The populations in this study are customers of PT. Aneka Kartika Tours and Travel Services Surabaya by distributing questionnaires to 120 customers, while the technique used is judgmental sampling. After distributing the questionnaire, the questionnaire results are calculated and processed using SPSS ver 21 and AMOS ver 21 thus it is produced a result that variable marketing mix, psychological factors, and situational factors are affected positively towards purchasing decisions through an offline reservation except on fourth variable that is social factors that should be eliminated because it has negative influence or do not contribute significantly.
这项研究想要清楚地了解“鼓励泗水公民通过线下旅行社(旅行社)预订的因素”,这项研究是在PT. Aneka Kartika Tours and travel Services Surabaya进行的。其中本研究的主要内容是在线商务旅行社在印度尼西亚的兴起,这使得线下旅行社或旅行社的企业家必须竞争。这种竞争的目的是使旅行社能够保持对在线旅行社的优势。然而,尽管在线旅行社已经发展迅速,但仍然找到了前来的客户,并要求旅行社的存在。因此,本研究的目的是确定驱动和影响泗水市民继续使用线下旅行社服务的因素。本研究使用了四个主要变量,即营销组合、心理因素、情境因素和社会因素。研究中使用的方法是验证性因子分析,它是结构方程模型的一部分。本研究的人群是PT. Aneka Kartika Tours and Travel Services Surabaya的客户,通过向120名客户分发问卷,而使用的技术是判断抽样。在发放问卷后,使用SPSS ver 21和AMOS ver 21对问卷结果进行计算和处理,从而产生了一个结果,即变量营销组合,心理因素和情境因素通过线下预订对购买决策产生积极影响,除了第四个变量,即社会因素,应该消除,因为它有负面影响或没有显著贡献。
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引用次数: 2
BUILDING DESIGN OF MES BANCHI (MACHINE PRODUCING BANANA CHIP) WITH UTILIZATION OF THERMOCOUPLE “K” TYPE 利用“k”型热电偶生产香蕉片机的结构设计
Pub Date : 2018-10-19 DOI: 10.32535/IJTHAP.V1I1.109
Raniya Nur Ningsih, H. Timur, B. D. Pratama, Sha’id Khana’fi, R. Ferdian
The purpose of this research is to create a Banana Chip Making Machine that is equipped with thermocontrol, so that the temperature of the frying oil is better maintained. Methodology This study designs the Banana Chip Making Machine, where the slicing process uses an eccentric blade system, then enters the frying pan with a controlled cooking temperature. The results of this study produced Banana Chip Making Machine, where during the trial, it was found that the capacity of 4 kg / hour, where 20 minutes for incision and 40 minutes for frying with a frying temperature reached 250 degrees Celsius. The findings of this study found designs and Banana Chip-making Machines with thermocontrol.
本研究的目的是制造一种配有温控装置的香蕉片制作机,以便更好地保持煎炸油的温度。本研究设计了香蕉片制作机,其中切片过程采用偏心刀片系统,然后在控制烹饪温度的情况下进入煎锅。本研究成果生产出香蕉片制造机,在试验过程中,发现容量为4公斤/小时,其中切开20分钟,油炸40分钟,油炸温度达到250摄氏度。这项研究的结果发现设计和香蕉芯片制造机器具有温控。
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引用次数: 0
Analysts in The Development of Food and Beverage Product That is Impact to The Supply Chain Aspect in PT. Aerofood ACS Garuda Indonesia 食品和饮料产品的发展对印尼航空食品公司供应链方面的影响分析
Pub Date : 2018-10-19 DOI: 10.32535/IJTHAP.V1I1.110
Yohana Ditya Puspita, Mustika Putri Fatimah Ardiyanti, M. Nasser
In this study aimed to develop of food and beverage product that is impact to the supply chain aspect in PT. Aerofood ACS Garuda Indonesia. The focus of this project is to develop the ability of the company to know the taste and flavor that were demanded from the consumer of their food and beverage product. Qualitative data were collected from public reports, articles, and journal. The contribution this paper offers is the way we could do to know, if PT. Aerofood ACS Garuda Indonesia products is acceptable to the consumer. In this project, we are focusing on the consumer of PT. Aerofood whom was from passenger of airplane in Indonesia.
在这项研究中,旨在开发食品和饮料产品,这是对印尼鹰航航空食品公司供应链方面的影响。这个项目的重点是发展公司的能力,以了解他们的食品和饮料产品的消费者所要求的味道和风味。定性数据收集自公开报告、文章和期刊。本文提供的贡献是我们可以知道,如果PT. Aerofood ACS印尼鹰航的产品是可接受的消费者。在这个项目中,我们关注的是来自印尼飞机乘客的PT. Aerofood的消费者。
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引用次数: 1
期刊
International Journal of Tourism and Hospitality in Asia Pasific
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