Pub Date : 2021-04-20DOI: 10.1080/1072303X.2021.1918602
Owolabi Kehinde Abayomi, Fauziyah Nihinlolawa Adenekan, A. Abayomi, Taiwo Abosede Ajayi, A. Aderonke
Abstract Due to the growing presence of artificial intelligence (AI) in developed countries, this study investigates the awareness and perception about artificial intelligence in the management of university libraries in Nigeria. The study is a survey design that is based on both qualitative and quantitative approaches. The population of the study comprised eighty academic librarians from eight purposively selected university libraries in the country. The finding of the study revealed that academic librarians are aware of the existence of AI usage in the university libraries and that the fear of job loss is the major constraint they face in the adoption of the technologies; even though they are aware that the innovative technologies will enable efficient user satisfaction. The study recommends the need for academic librarians to make themselves relevant in this era of the fourth industrial revolution, by acquiring necessary skills that are in line with the technologies. It is also critical that library management educate academic librarians to understand that the adoption of AI in the library does not translate to the loss of jobs.
{"title":"Awareness and Perception of the Artificial Intelligence in the Management of University Libraries in Nigeria","authors":"Owolabi Kehinde Abayomi, Fauziyah Nihinlolawa Adenekan, A. Abayomi, Taiwo Abosede Ajayi, A. Aderonke","doi":"10.1080/1072303X.2021.1918602","DOIUrl":"https://doi.org/10.1080/1072303X.2021.1918602","url":null,"abstract":"Abstract Due to the growing presence of artificial intelligence (AI) in developed countries, this study investigates the awareness and perception about artificial intelligence in the management of university libraries in Nigeria. The study is a survey design that is based on both qualitative and quantitative approaches. The population of the study comprised eighty academic librarians from eight purposively selected university libraries in the country. The finding of the study revealed that academic librarians are aware of the existence of AI usage in the university libraries and that the fear of job loss is the major constraint they face in the adoption of the technologies; even though they are aware that the innovative technologies will enable efficient user satisfaction. The study recommends the need for academic librarians to make themselves relevant in this era of the fourth industrial revolution, by acquiring necessary skills that are in line with the technologies. It is also critical that library management educate academic librarians to understand that the adoption of AI in the library does not translate to the loss of jobs.","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2021-04-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85179973","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-02-15DOI: 10.1080/1072303X.2021.1887987
M. Laskowski
Abstract This article presents findings from a survey regarding use of an e-reserve service, and how those findings contributed to a decision to discontinue an e-reserve service at a large, academic research library. In addition to survey results, the article explores how the nature of the e-reserve service changed from inception to discontinuation, what changes ultimately led to the demise of the service, and how the library worked with faculty and instructors to transition from e-reserves to a shared course management platform.
{"title":"The Life Cycle of an E-Reserve Service","authors":"M. Laskowski","doi":"10.1080/1072303X.2021.1887987","DOIUrl":"https://doi.org/10.1080/1072303X.2021.1887987","url":null,"abstract":"Abstract This article presents findings from a survey regarding use of an e-reserve service, and how those findings contributed to a decision to discontinue an e-reserve service at a large, academic research library. In addition to survey results, the article explores how the nature of the e-reserve service changed from inception to discontinuation, what changes ultimately led to the demise of the service, and how the library worked with faculty and instructors to transition from e-reserves to a shared course management platform.","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2021-02-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80774461","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-03-14DOI: 10.1080/1072303X.2020.1859426
Michelle Courtney Lee
Abstract Optical character recognition (OCR) is used to identify typed, printed and handwritten text, and encode it in a digital format. OCR has been used in libraries since the 1990s, but only recently have libraries started using it in interlibrary loan (ILL). This study focused on seeing if OCR could be applied to scans made in an ILL unit and sent to patrons while incurring minimal costs and requiring few new technical skills. Copies of 20 articles requested through ILL were used to test the process and accuracy of Adobe Acrobat Pro DC in creating searchable PDFs. The process involved calculating the accuracy of automatic OCR results, accuracy after manual corrections were made, and noting any problems that arose. The results showed that searchable PDFs could be created using Adobe Acrobat Pro DC that were 95% accurate or more in 12 of the 20 test files. Adobe Acrobat Pro DC had difficulties processing some information and text, but this provides a good starting point for an ILL unit desiring to provide their patrons with accessible materials.
光学字符识别(OCR)用于识别打字、印刷和手写文本，并将其编码为数字格式。自20世纪90年代以来，OCR就在图书馆中使用，但直到最近图书馆才开始在馆际互借(ILL)中使用它。这项研究的重点是看看OCR是否可以应用于在ILL单元中进行的扫描，并在产生最低成本和不需要新的技术技能的情况下发送给顾客。通过ILL请求的20篇文章的副本被用来测试adobeacrobatprodc创建可搜索pdf文件的过程和准确性。这个过程包括计算自动OCR结果的准确性，人工校正后的准确性，并注意出现的任何问题。结果表明，使用adobeacrobat Pro DC创建的可搜索pdf文件在20个测试文件中的12个中准确率达到95%或更高。Adobe Acrobat Pro DC在处理一些信息和文本时遇到了困难，但这为希望为其用户提供可访问材料的ILL单位提供了一个很好的起点。
{"title":"Improving Accessibility in Interlibrary Loan Using OCR","authors":"Michelle Courtney Lee","doi":"10.1080/1072303X.2020.1859426","DOIUrl":"https://doi.org/10.1080/1072303X.2020.1859426","url":null,"abstract":"Abstract Optical character recognition (OCR) is used to identify typed, printed and handwritten text, and encode it in a digital format. OCR has been used in libraries since the 1990s, but only recently have libraries started using it in interlibrary loan (ILL). This study focused on seeing if OCR could be applied to scans made in an ILL unit and sent to patrons while incurring minimal costs and requiring few new technical skills. Copies of 20 articles requested through ILL were used to test the process and accuracy of Adobe Acrobat Pro DC in creating searchable PDFs. The process involved calculating the accuracy of automatic OCR results, accuracy after manual corrections were made, and noting any problems that arose. The results showed that searchable PDFs could be created using Adobe Acrobat Pro DC that were 95% accurate or more in 12 of the 20 test files. Adobe Acrobat Pro DC had difficulties processing some information and text, but this provides a good starting point for an ILL unit desiring to provide their patrons with accessible materials.","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-03-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73772050","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-03-14DOI: 10.1080/1072303X.2020.1850599
M. Massey
Abstract The Office Delivery service at the Pennsylvania State University Libraries’ University Park campus allows faculty and staff to request and receive libraries owned and borrowed materials in their campus offices. This service is operated by the Interlibrary Loan team and was created in the summer of 2013. The service has grown since its inception, and in December 2017, the Interlibrary Loan team took steps to expand the service to graduate students. This article presents a brief history of the office delivery service, including procedures followed to request materials and steps taken to offer the service to graduate students. The article will also describe how staff solicited feedback from pilot users of the graduate delivery service, and plans for the future.
{"title":"Expanding Penn State’s Office Delivery Service to Include Graduate Students","authors":"M. Massey","doi":"10.1080/1072303X.2020.1850599","DOIUrl":"https://doi.org/10.1080/1072303X.2020.1850599","url":null,"abstract":"Abstract The Office Delivery service at the Pennsylvania State University Libraries’ University Park campus allows faculty and staff to request and receive libraries owned and borrowed materials in their campus offices. This service is operated by the Interlibrary Loan team and was created in the summer of 2013. The service has grown since its inception, and in December 2017, the Interlibrary Loan team took steps to expand the service to graduate students. This article presents a brief history of the office delivery service, including procedures followed to request materials and steps taken to offer the service to graduate students. The article will also describe how staff solicited feedback from pilot users of the graduate delivery service, and plans for the future.","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-03-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81284488","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-03-14DOI: 10.1080/1072303X.2020.1850598
S. Maluleke, M. Ngoepe, N. Marutha
Abstract Document delivery service in an open distance environment is one way of taking library services to remote students. However, this service is not without challenges. For example, problems related to document delivery services may include unclaimed library materials by students, which costs the library money, and ‘return to sender’ parcels from the post office. The purpose of this qualitative study was to investigate the provision of document delivery services in an ODeL environment with reference to the University of South Africa (UNISA). Data were collected through document analysis and interviews with purposively UNISA library staff working at the document delivery section. The findings indicated that UNISA library uses mail, courier and e-learning platforms for the provision of document delivery services. It was established that often, courier companies deliver parcels without contacting the students, which sometimes results in the parcel being received by the wrong recipient or returned to the university. It is concluded that even with the use of modern technology in document delivery services at UNISA, delivered documents still get lost. A framework for implementation of document delivery services that can speed up delivery and minimize loss of materials is suggested.
{"title":"A Framework for Document Delivery Services in an Open Distance e-Learning Environment Library","authors":"S. Maluleke, M. Ngoepe, N. Marutha","doi":"10.1080/1072303X.2020.1850598","DOIUrl":"https://doi.org/10.1080/1072303X.2020.1850598","url":null,"abstract":"Abstract Document delivery service in an open distance environment is one way of taking library services to remote students. However, this service is not without challenges. For example, problems related to document delivery services may include unclaimed library materials by students, which costs the library money, and ‘return to sender’ parcels from the post office. The purpose of this qualitative study was to investigate the provision of document delivery services in an ODeL environment with reference to the University of South Africa (UNISA). Data were collected through document analysis and interviews with purposively UNISA library staff working at the document delivery section. The findings indicated that UNISA library uses mail, courier and e-learning platforms for the provision of document delivery services. It was established that often, courier companies deliver parcels without contacting the students, which sometimes results in the parcel being received by the wrong recipient or returned to the university. It is concluded that even with the use of modern technology in document delivery services at UNISA, delivered documents still get lost. A framework for implementation of document delivery services that can speed up delivery and minimize loss of materials is suggested.","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-03-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84200755","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-10-20DOI: 10.1080/1072303x.2020.1740854
Molly Murphy
At the University of Oklahoma, we began campus or home delivery of items from our library as well as those from other libraries. We have added more services over the years in response to requests f...
{"title":"Campus Book Delivery at the University of Oklahoma","authors":"Molly Murphy","doi":"10.1080/1072303x.2020.1740854","DOIUrl":"https://doi.org/10.1080/1072303x.2020.1740854","url":null,"abstract":"At the University of Oklahoma, we began campus or home delivery of items from our library as well as those from other libraries. We have added more services over the years in response to requests f...","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2019-10-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85867620","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-10-20DOI: 10.1080/1072303x.2020.1752877
Z. Yang, Susan Goodwin, Doug-Woong Hahn
The object of this study is to assess Texas A&M University (TAMU) students/faculty/staff members’ use and awareness of the Libraries’ free document delivery and interlibrary loan service, branded a...
{"title":"Survey Says…?: Assessing Interlibrary Loan/Document Delivery Use and Awareness for Responsive Service Delivery","authors":"Z. Yang, Susan Goodwin, Doug-Woong Hahn","doi":"10.1080/1072303x.2020.1752877","DOIUrl":"https://doi.org/10.1080/1072303x.2020.1752877","url":null,"abstract":"The object of this study is to assess Texas A&M University (TAMU) students/faculty/staff members’ use and awareness of the Libraries’ free document delivery and interlibrary loan service, branded a...","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2019-10-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82659550","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-10-20DOI: 10.1080/1072303x.2020.1752878
Christopher Lee, M. Weldon
In July 2017 the California State University system of twenty-four libraries started an unmediated interlibrary loan service for print materials, known as CSU+. This paper examines four years of in...
{"title":"An Unmediated Consortia Interlibrary Loan Service: The Data and Discovery of CSU+","authors":"Christopher Lee, M. Weldon","doi":"10.1080/1072303x.2020.1752878","DOIUrl":"https://doi.org/10.1080/1072303x.2020.1752878","url":null,"abstract":"In July 2017 the California State University system of twenty-four libraries started an unmediated interlibrary loan service for print materials, known as CSU+. This paper examines four years of in...","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2019-10-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89682574","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-10-20DOI: 10.1080/1072303x.2020.1749750
Kaitlin Kehnemuyi, Sylvie C Larsen
Full-text research pirating sites are a fact of life at this point. Regardless of how we personally feel about this issue, the fact that students, researchers, and patrons are turning away from the...
{"title":"Shadow ILL Services: How Scholarly Pirate Websites and Hacking Affect ILL","authors":"Kaitlin Kehnemuyi, Sylvie C Larsen","doi":"10.1080/1072303x.2020.1749750","DOIUrl":"https://doi.org/10.1080/1072303x.2020.1749750","url":null,"abstract":"Full-text research pirating sites are a fact of life at this point. Regardless of how we personally feel about this issue, the fact that students, researchers, and patrons are turning away from the...","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2019-10-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85502439","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-10-20DOI: 10.1080/1072303x.2020.1722779
H. Kim, J. Wiggins, Lynda Sadusky
Interlibrary loan (ILL) services receive requests for resources that are available locally and form a major portion of canceled requests. The purpose of this study is to examine the relationship be...
馆际互借服务接收对当地可用资源的请求，并构成取消请求的主要部分。本研究的目的是检验……的关系。
{"title":"The Impacts of Library Services on Interlibrary Loan Requests Canceled due to Local Availability","authors":"H. Kim, J. Wiggins, Lynda Sadusky","doi":"10.1080/1072303x.2020.1722779","DOIUrl":"https://doi.org/10.1080/1072303x.2020.1722779","url":null,"abstract":"Interlibrary loan (ILL) services receive requests for resources that are available locally and form a major portion of canceled requests. The purpose of this study is to examine the relationship be...","PeriodicalId":35376,"journal":{"name":"Journal of Interlibrary Loan, Document Delivery and Electronic Reserve","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2019-10-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77055279","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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