Pub Date : 2005-06-13DOI: 10.1109/ICSSSM.2005.1500164
Xin Li, Q. Tan
The allocation of resources is an important question in the domain of services trade. Usually, in order to get a better allocating form, a great deal of computing price has to be paid. And also, because of the complexity of the computing, an optimized allocating form is unable to be acquired frequently in fact. A method of optimized allocation of resources is presented in this paper. It's based on the neural dynamic system. Via this way, the optimized allocating form is generated fully dynamically and there's no need to enumerate all kinds of allocating forms. The computing efficiency is improved quite greatly. At the same time, the neural dynamic system can be processed with thread technology. Cells in each group are able to function concurrently. Thus, the calculating speed is increased more.
{"title":"Optimized allocation of resources based on neural dynamic system","authors":"Xin Li, Q. Tan","doi":"10.1109/ICSSSM.2005.1500164","DOIUrl":"https://doi.org/10.1109/ICSSSM.2005.1500164","url":null,"abstract":"The allocation of resources is an important question in the domain of services trade. Usually, in order to get a better allocating form, a great deal of computing price has to be paid. And also, because of the complexity of the computing, an optimized allocating form is unable to be acquired frequently in fact. A method of optimized allocation of resources is presented in this paper. It's based on the neural dynamic system. Via this way, the optimized allocating form is generated fully dynamically and there's no need to enumerate all kinds of allocating forms. The computing efficiency is improved quite greatly. At the same time, the neural dynamic system can be processed with thread technology. Cells in each group are able to function concurrently. Thus, the calculating speed is increased more.","PeriodicalId":389467,"journal":{"name":"Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005.","volume":"60 1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133155492","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2005-06-13DOI: 10.1109/ICSSSM.2005.1499542
Qingyu Zhang, M. Cao
With escalating need for global and flexible interactions in increasingly networked society, virtual communities as a new model are becoming important for virtual communication and collaboration. From a technical perspective, the communicative and collaborative functionalities of virtual communities mostly consist of standard components, modules, and tools. These software components and functionalities increasingly come in a form of Web services discovered and invoked via the Internet. This article discusses what Web services are, why Web services are important, and where they are going. In addition, we are also going to look at Web service architecture, standards, advantages, development platforms, and semantic Web.
{"title":"Web services and virtual communities","authors":"Qingyu Zhang, M. Cao","doi":"10.1109/ICSSSM.2005.1499542","DOIUrl":"https://doi.org/10.1109/ICSSSM.2005.1499542","url":null,"abstract":"With escalating need for global and flexible interactions in increasingly networked society, virtual communities as a new model are becoming important for virtual communication and collaboration. From a technical perspective, the communicative and collaborative functionalities of virtual communities mostly consist of standard components, modules, and tools. These software components and functionalities increasingly come in a form of Web services discovered and invoked via the Internet. This article discusses what Web services are, why Web services are important, and where they are going. In addition, we are also going to look at Web service architecture, standards, advantages, development platforms, and semantic Web.","PeriodicalId":389467,"journal":{"name":"Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005.","volume":"19 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114234326","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2005-06-13DOI: 10.1109/ICSSSM.2005.1499548
X. Huang, Lue Lin, Ying Xiong
The original idea of the vendor managed inventory (VMI) is to reduce the stock cost considerably and get rid of "bull-whip effect" for the whole supply chain. However, it is common that the small supplier is always being oppressed by the big manufacturers because of the difference of strength between them. In this article, the extra cost for the small supplier which is one member of supply chain have been analyzed and the relative factors which support the extra cost have been calculated either.
{"title":"Analysis of extra cost for small suppliers under VMI condition","authors":"X. Huang, Lue Lin, Ying Xiong","doi":"10.1109/ICSSSM.2005.1499548","DOIUrl":"https://doi.org/10.1109/ICSSSM.2005.1499548","url":null,"abstract":"The original idea of the vendor managed inventory (VMI) is to reduce the stock cost considerably and get rid of \"bull-whip effect\" for the whole supply chain. However, it is common that the small supplier is always being oppressed by the big manufacturers because of the difference of strength between them. In this article, the extra cost for the small supplier which is one member of supply chain have been analyzed and the relative factors which support the extra cost have been calculated either.","PeriodicalId":389467,"journal":{"name":"Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005.","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122819717","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2005-06-13DOI: 10.1109/ICSSSM.2005.1500182
Jianrong Hou, Pei-shiuan Huang, Xiaofeng Zhao
In order to determine an optimal route, the network performance and cost of many network providers must be compared when end-user visit the content provided by content provider under the certain QoS constraints in multi-provider network. The correlative network information is collected by mobile agent. The delay and cost between any two nodes of network is set to be random variables. The minimum model with expectation of cost and delay value is presented in a stochastic network. The optimal solution of mobile agent route from service provider to content provider is computed and using genetic algorithms. In a case scenario of data simulation, the result obtained show operation effectiveness of the above approach.
{"title":"On the multi-objective stochastic optimal route of a mobile agent in multi-provider network QoS with uncertain parameters","authors":"Jianrong Hou, Pei-shiuan Huang, Xiaofeng Zhao","doi":"10.1109/ICSSSM.2005.1500182","DOIUrl":"https://doi.org/10.1109/ICSSSM.2005.1500182","url":null,"abstract":"In order to determine an optimal route, the network performance and cost of many network providers must be compared when end-user visit the content provided by content provider under the certain QoS constraints in multi-provider network. The correlative network information is collected by mobile agent. The delay and cost between any two nodes of network is set to be random variables. The minimum model with expectation of cost and delay value is presented in a stochastic network. The optimal solution of mobile agent route from service provider to content provider is computed and using genetic algorithms. In a case scenario of data simulation, the result obtained show operation effectiveness of the above approach.","PeriodicalId":389467,"journal":{"name":"Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005.","volume":"53 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122868834","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2005-06-13DOI: 10.1109/ICSSSM.2005.1500156
Yanping Cui, Zhenmin Tang, Haibing Dai
This paper presents a knowledge-based approach for preventing railway operation incidents, which helps railway operation professionals explore opportunities for dispatch quality improvement. The approach consists of two processors: incident analysis and dispatch advisory. Given a specific operation incident description, the proposed approach enables the identification of underlying problems in the incident and the suggestion of appropriate dispatch strategies that can be implemented to prevent repetitions of similar incidents. Case-based reasoning (CBR) and rule-based reasoning (RBR) are applied to generate dispatch strategies by adapting ones applied to previous incidents and/or using generalised rule-based knowledge for dispatch.
{"title":"Case-based reasoning and rule-based reasoning for railway incidents prevention","authors":"Yanping Cui, Zhenmin Tang, Haibing Dai","doi":"10.1109/ICSSSM.2005.1500156","DOIUrl":"https://doi.org/10.1109/ICSSSM.2005.1500156","url":null,"abstract":"This paper presents a knowledge-based approach for preventing railway operation incidents, which helps railway operation professionals explore opportunities for dispatch quality improvement. The approach consists of two processors: incident analysis and dispatch advisory. Given a specific operation incident description, the proposed approach enables the identification of underlying problems in the incident and the suggestion of appropriate dispatch strategies that can be implemented to prevent repetitions of similar incidents. Case-based reasoning (CBR) and rule-based reasoning (RBR) are applied to generate dispatch strategies by adapting ones applied to previous incidents and/or using generalised rule-based knowledge for dispatch.","PeriodicalId":389467,"journal":{"name":"Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005.","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123867921","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2005-06-13DOI: 10.1109/ICSSSM.2005.1500187
Harri Karhunen, Marko Jäntti, Anne Eerola
The gap between business decision making and software engineering causes inefficiency and quality problems in software development. Software engineers do not understand organization's value creation objectives and their influence on software production and structure. For this reason software does not fulfill the requirements of business and software quality is inadequate too often. The objective of the authors in the service-oriented software engineering project (SOSE) is to develop methods and tools to improve quality and profitability of software development. In this paper the authors described SOSE framework and clarify with examples its phases, utility, and application in pilot projects. SOSE framework's first activity is to create a well-defined business case. Then, business processes and data concepts are identified, to meet business requirements of the business case, and modelled with informal diagrams like UML and BPML. Finally, the refinement continues with use case maps, system-level services, and business service components. It is proposed that service, process, entity, and utility components are used as design elements of the business service component. In implementation platform independent and platform specific models were utilized. This study has been carried out in cooperation with ICT companies and their customers in electricity domain in Finland.
{"title":"Service-oriented software engineering (SOSE) framework","authors":"Harri Karhunen, Marko Jäntti, Anne Eerola","doi":"10.1109/ICSSSM.2005.1500187","DOIUrl":"https://doi.org/10.1109/ICSSSM.2005.1500187","url":null,"abstract":"The gap between business decision making and software engineering causes inefficiency and quality problems in software development. Software engineers do not understand organization's value creation objectives and their influence on software production and structure. For this reason software does not fulfill the requirements of business and software quality is inadequate too often. The objective of the authors in the service-oriented software engineering project (SOSE) is to develop methods and tools to improve quality and profitability of software development. In this paper the authors described SOSE framework and clarify with examples its phases, utility, and application in pilot projects. SOSE framework's first activity is to create a well-defined business case. Then, business processes and data concepts are identified, to meet business requirements of the business case, and modelled with informal diagrams like UML and BPML. Finally, the refinement continues with use case maps, system-level services, and business service components. It is proposed that service, process, entity, and utility components are used as design elements of the business service component. In implementation platform independent and platform specific models were utilized. This study has been carried out in cooperation with ICT companies and their customers in electricity domain in Finland.","PeriodicalId":389467,"journal":{"name":"Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005.","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129786364","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2005-06-13DOI: 10.1109/ICSSSM.2005.1500131
Zhijun Yan, Tianmei Wang
Virtual enterprise is a new collaboration form for some independent businesses and it is popular in the e-commerce environment. Many methodologies are proposed to model and analyze the interorganizational process collaboration in virtual enterprises. But the agile ability of the interorganizational process to face the changing environment is neglected. This paper analyzes the agility property of interorganizational processes from several aspects. And the agility analysis framework of interorganizational processes is given. Moreover, the interorganizational process model based on Petri nets and agent technology is proposed.
{"title":"Agility analysis framework and model of inter-organizational processes","authors":"Zhijun Yan, Tianmei Wang","doi":"10.1109/ICSSSM.2005.1500131","DOIUrl":"https://doi.org/10.1109/ICSSSM.2005.1500131","url":null,"abstract":"Virtual enterprise is a new collaboration form for some independent businesses and it is popular in the e-commerce environment. Many methodologies are proposed to model and analyze the interorganizational process collaboration in virtual enterprises. But the agile ability of the interorganizational process to face the changing environment is neglected. This paper analyzes the agility property of interorganizational processes from several aspects. And the agility analysis framework of interorganizational processes is given. Moreover, the interorganizational process model based on Petri nets and agent technology is proposed.","PeriodicalId":389467,"journal":{"name":"Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005.","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129972833","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2005-06-13DOI: 10.1109/ICSSSM.2005.1500251
Longsheng Cheng
The supply process and quality of medical service is related with the benefit of the general public, the evaluation and improvement of the medical service quality should be laid store by the charge department of hospital and hospitals themselves. The service quality of inpatient department is an important aspect of the hospital quality management. This paper constructs the evaluation index system of medical service quality for inpatient department, and employs the analytic hierarchy process to determine weights of forces based on the judgment of the specialists. Ten public & nonprofit hospitals in Nanjing have been studied; the result of evaluation of their medical service quality for inpatient department is gained, by using TOPSIS method and cluster analysis method. This research has been affirmed by the Health Bureau of Nanjing and the research also offers some decision reference for them.
{"title":"The evaluation and analysis on medical service quality of inpatient department of public & nonprofit hospital","authors":"Longsheng Cheng","doi":"10.1109/ICSSSM.2005.1500251","DOIUrl":"https://doi.org/10.1109/ICSSSM.2005.1500251","url":null,"abstract":"The supply process and quality of medical service is related with the benefit of the general public, the evaluation and improvement of the medical service quality should be laid store by the charge department of hospital and hospitals themselves. The service quality of inpatient department is an important aspect of the hospital quality management. This paper constructs the evaluation index system of medical service quality for inpatient department, and employs the analytic hierarchy process to determine weights of forces based on the judgment of the specialists. Ten public & nonprofit hospitals in Nanjing have been studied; the result of evaluation of their medical service quality for inpatient department is gained, by using TOPSIS method and cluster analysis method. This research has been affirmed by the Health Bureau of Nanjing and the research also offers some decision reference for them.","PeriodicalId":389467,"journal":{"name":"Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005.","volume":"56 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130226289","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2005-06-13DOI: 10.1109/ICSSSM.2005.1500126
Ning Ye, Fan Zhi-ping, Feng Bo
On the basis of reviewing on the existing literatures about knowledge sharing, this paper states that the tacit knowledge sharing among knowledge workers plays an important role in improving universities' competences. Through a KT model, the characteristics of different types of knowledge workers in universities are analyzed. And basing on an empirical research, motivation factors that make knowledge workers share their tacit knowledge in universities are obtained and it is also found that the importance of these motivators is dissimilar for different types of knowledge workers. Then a motivation model is presented suggesting more concrete and efficient motivation mechanisms for the tacit knowledge sharing in universities.
{"title":"Motivation factors that make knowledge workers share their tacit knowledge in universities: an empirical research","authors":"Ning Ye, Fan Zhi-ping, Feng Bo","doi":"10.1109/ICSSSM.2005.1500126","DOIUrl":"https://doi.org/10.1109/ICSSSM.2005.1500126","url":null,"abstract":"On the basis of reviewing on the existing literatures about knowledge sharing, this paper states that the tacit knowledge sharing among knowledge workers plays an important role in improving universities' competences. Through a KT model, the characteristics of different types of knowledge workers in universities are analyzed. And basing on an empirical research, motivation factors that make knowledge workers share their tacit knowledge in universities are obtained and it is also found that the importance of these motivators is dissimilar for different types of knowledge workers. Then a motivation model is presented suggesting more concrete and efficient motivation mechanisms for the tacit knowledge sharing in universities.","PeriodicalId":389467,"journal":{"name":"Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005.","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128714451","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2005-06-13DOI: 10.1109/ICSSSM.2005.1499547
Xiaoyu Zhao, Xiao-yuan Huang, Fuquan Sun
In this paper, a fuzzy linear programming model for bi-level distribution network design in supply chain management (SCM) is proposed, in which both customer demands for products and production capacity of branch plants are treated as fuzzy parameters. Then a fuzzy chance constrained programming model is presented to denote the problem further. The ways to convert chance constraints to their respective crisp equivalents are also discussed. To speed up the process of solving the problem, a heuristic method is combined with conventional branch and bound algorithm and satisfactory results have been achieved. A numerical example is given to illustrate the proposed model at the end of the paper.
{"title":"An optimization model for distribution network design with uncertain customer demands and production capacity","authors":"Xiaoyu Zhao, Xiao-yuan Huang, Fuquan Sun","doi":"10.1109/ICSSSM.2005.1499547","DOIUrl":"https://doi.org/10.1109/ICSSSM.2005.1499547","url":null,"abstract":"In this paper, a fuzzy linear programming model for bi-level distribution network design in supply chain management (SCM) is proposed, in which both customer demands for products and production capacity of branch plants are treated as fuzzy parameters. Then a fuzzy chance constrained programming model is presented to denote the problem further. The ways to convert chance constraints to their respective crisp equivalents are also discussed. To speed up the process of solving the problem, a heuristic method is combined with conventional branch and bound algorithm and satisfactory results have been achieved. A numerical example is given to illustrate the proposed model at the end of the paper.","PeriodicalId":389467,"journal":{"name":"Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005.","volume":"32 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128914165","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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