Pub Date : 2021-05-31DOI: 10.24191/abrij.v7i1.14259
Norhidayah Mohd Rashid, Hairunnisa Ma’amor, Nur Idayu Badrolhisam, N. Humaidi, S. H. Shariff
Faculty of Business and Management has developed Student Industrial Training Information System (FBM-STIS) to facilitate the faculty pertaining to student internship placement in line with Industrial Revolution 4.0 (IR 4.0) emerged worldwide. Internship is a must for most undergraduate programs and it is carried out in the final semester. Owing to the complexity of the process, FBM-STIS is hoped to provide ease and accurate information to the students and FBM administrative staff. FBM-STIS also enhances efficiency through the reduction of time for students to receive the Confirmation Letter (CL), and support Green Nation program through its paperless initiatives and reduction of carbon emission since students’ physical presence is not needed at the faculty. Above all, it assists UiTM in its strategy to ‘Jana and Jimat’ in that, FBM-STIS is able to reduce operational cost. With the latest technologies, the study hopes the system match with the preferences of Generation Z who are more IT literate that favor simple and prompt process and feedback.
工商管理学院开发了学生工业培训信息系统(FBM-STIS)，以方便学院在全球范围内兴起的工业革命4.0 (IR 4.0)中安排学生实习。实习是大多数本科课程的必修课，通常在最后一个学期进行。由于这个过程的复杂性，FBM- stis希望为学生和FBM管理人员提供方便和准确的信息。FBM-STIS还通过减少学生收到确认函(CL)的时间来提高效率，并通过无纸化倡议和减少碳排放来支持绿色国家计划，因为学生不需要在学院亲自出现。最重要的是，它帮助UiTM实施“Jana and Jimat”战略，因为FBM-STIS能够降低运营成本。通过最新的技术，该研究希望该系统能符合Z世代的偏好，他们更了解IT，喜欢简单、迅速的流程和反馈。
{"title":"The Development of Students Industrial Training Information System (FBM-STIS): Impact towards Process Efficiency","authors":"Norhidayah Mohd Rashid, Hairunnisa Ma’amor, Nur Idayu Badrolhisam, N. Humaidi, S. H. Shariff","doi":"10.24191/abrij.v7i1.14259","DOIUrl":"https://doi.org/10.24191/abrij.v7i1.14259","url":null,"abstract":"Faculty of Business and Management has developed Student Industrial Training Information System (FBM-STIS) to facilitate the faculty pertaining to student internship placement in line with Industrial Revolution 4.0 (IR 4.0) emerged worldwide. Internship is a must for most undergraduate programs and it is carried out in the final semester. Owing to the complexity of the process, FBM-STIS is hoped to provide ease and accurate information to the students and FBM administrative staff. FBM-STIS also enhances efficiency through the reduction of time for students to receive the Confirmation Letter (CL), and support Green Nation program through its paperless initiatives and reduction of carbon emission since students’ physical presence is not needed at the faculty. Above all, it assists UiTM in its strategy to ‘Jana and Jimat’ in that, FBM-STIS is able to reduce operational cost. With the latest technologies, the study hopes the system match with the preferences of Generation Z who are more IT literate that favor simple and prompt process and feedback.","PeriodicalId":398893,"journal":{"name":"ADVANCES IN BUSINESS RESEARCH INTERNATIONAL JOURNAL","volume":"315 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123232176","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-05-31DOI: 10.24191/abrij.v7i1.12860
Khairul Hafezad Abdullah
Leadership research has long attracted interest among researchers. Analysing the evolution and development of this scientific domain is therefore essential. This study discusses the bibliometric review of scholarly research performed in leadership excellence in recent years. The study uses the Scopus database and a wide variety of bibliometric indicators such as publication trends, citations, and authors’ keywords. Graphical visualisation of bibliometric using VOSviewer software is also presented. Results showed that the number of studies covering this topic has fluctuated and is still minimal, with fewer than ten publications per year over four decades. It could also be interpreted that leadership excellence research is broad by evaluating publications and research areas. The bibliometric review conducted provides a comprehensive and in-depth view of leadership excellence research that may be of interest to researchers who are keen to improve or discover new knowledge in this area.
{"title":"Publication Trends of Leadership Excellence: A Bibliometric Review Using VOSviewer","authors":"Khairul Hafezad Abdullah","doi":"10.24191/abrij.v7i1.12860","DOIUrl":"https://doi.org/10.24191/abrij.v7i1.12860","url":null,"abstract":"Leadership research has long attracted interest among researchers. Analysing the evolution and development of this scientific domain is therefore essential. This study discusses the bibliometric review of scholarly research performed in leadership excellence in recent years. The study uses the Scopus database and a wide variety of bibliometric indicators such as publication trends, citations, and authors’ keywords. Graphical visualisation of bibliometric using VOSviewer software is also presented. Results showed that the number of studies covering this topic has fluctuated and is still minimal, with fewer than ten publications per year over four decades. It could also be interpreted that leadership excellence research is broad by evaluating publications and research areas. The bibliometric review conducted provides a comprehensive and in-depth view of leadership excellence research that may be of interest to researchers who are keen to improve or discover new knowledge in this area.","PeriodicalId":398893,"journal":{"name":"ADVANCES IN BUSINESS RESEARCH INTERNATIONAL JOURNAL","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128514304","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-05-31DOI: 10.24191/abrij.v7i1.13208
M. Rahmad, S. Z. Ibrahim
Covid-19 pandemic has hit the world at the end of 2019 and Malaysia is one of the affected countries. The Malaysian government has tried to minimize movement to reduce the spread of this virus. As we all know, the learning and training process is one of the areas affected. All institutions of higher learning and schools had to be closed for the benefit of all. UiTM has also issued operating guidelines during Covid-19. Institute of Leadership Development (ILD) UiTM is a training centre for staff that needs to be managed and given attention. Even in uncertain situations, training for staff needs to be continued. As a solution, ILD UiTM has adopted new practices to continue the functions of this centre. Online training was introduced to further enliven the training to staff. But there are challenges in reaching, adapting, and achieving effectiveness of online training.
{"title":"Adaptation of Online Training in UiTM During COVID-19 Pandemic: Experience of ILD UiTM","authors":"M. Rahmad, S. Z. Ibrahim","doi":"10.24191/abrij.v7i1.13208","DOIUrl":"https://doi.org/10.24191/abrij.v7i1.13208","url":null,"abstract":"Covid-19 pandemic has hit the world at the end of 2019 and Malaysia is one of the affected countries. The Malaysian government has tried to minimize movement to reduce the spread of this virus. As we all know, the learning and training process is one of the areas affected. All institutions of higher learning and schools had to be closed for the benefit of all. UiTM has also issued operating guidelines during Covid-19. Institute of Leadership Development (ILD) UiTM is a training centre for staff that needs to be managed and given attention. Even in uncertain situations, training for staff needs to be continued. As a solution, ILD UiTM has adopted new practices to continue the functions of this centre. Online training was introduced to further enliven the training to staff. But there are challenges in reaching, adapting, and achieving effectiveness of online training.","PeriodicalId":398893,"journal":{"name":"ADVANCES IN BUSINESS RESEARCH INTERNATIONAL JOURNAL","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133529151","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The call centre is a service-intensive organization with a significant proportion of its employees working in direct contact with its customers. Given the nature of front line employees, job satisfaction is a serious issue in call centre as well as the service industry. The front line employees, like any other service sector employees, need to develop and maintain a strong relationship with its human resources for effective performance in assisting customers’ problems and inquiries. Therefore, this paper formulates a framework postulating job satisfaction as an antecedent of organizational commitment in call centre industry. The finding of this study should enrich the existing theories by providing additional evidence on the relationship between employees’ job satisfaction and organizational commitment especially for call centre industry. Eventually, the findings provide empirical support to the concepts and theories that are currently discussed in the employees’ job satisfaction literature to be applied especially in the context of call centre perspective.
{"title":"Job Satisfaction and Organizational Commitment Among Customer Service Representatives at Call Centre Industry in Malaysia","authors":"Noor Azlina Mohamed Yunus, Narazatul Akmal Mohamed Yunus, Marhani Mohamed Anuar","doi":"10.24191/ABRIJ.V6I2.10767","DOIUrl":"https://doi.org/10.24191/ABRIJ.V6I2.10767","url":null,"abstract":"The call centre is a service-intensive organization with a significant proportion of its employees working in direct contact with its customers. Given the nature of front line employees, job satisfaction is a serious issue in call centre as well as the service industry. The front line employees, like any other service sector employees, need to develop and maintain a strong relationship with its human resources for effective performance in assisting customers’ problems and inquiries. Therefore, this paper formulates a framework postulating job satisfaction as an antecedent of organizational commitment in call centre industry. The finding of this study should enrich the existing theories by providing additional evidence on the relationship between employees’ job satisfaction and organizational commitment especially for call centre industry. Eventually, the findings provide empirical support to the concepts and theories that are currently discussed in the employees’ job satisfaction literature to be applied especially in the context of call centre perspective.","PeriodicalId":398893,"journal":{"name":"ADVANCES IN BUSINESS RESEARCH INTERNATIONAL JOURNAL","volume":"40 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126799561","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-07-10DOI: 10.24191/abrij.v4i2.10049
R. Nordin, N. Ghazali, N. M. Mozie, Suryani Che Din
Call Centre industry has been the most challenging and yet highly stressful environment work place. Call Centre are known implementing high target as well as rotating shift pattern that further challenges by causing conflicts on the employee’s focus between work and family. This study will focus on work-family conflict challenges and solutions among employees and organizations in the Malaysia on the Asian context. Is it imperative to find the relationship between work and family with the employee’s Job Role, Career Role, Innovation Role, Team Role, and Organization Role. The research will adopt the quantitative approach using the survey (through a structured questionnaire). Primary data for this research will be collected from original sources through distribution of questionnaires to employees of call centre organizations in Klang Valley. The findings are expected to benefits the employee’s, the human resource professional and the organization itself.
{"title":"Work-Family Conflict and Family-Work Conflict on Worker’s Work Roles Effectiveness in the Call Centre Industry in Klang Valley: A Comprehensive Model","authors":"R. Nordin, N. Ghazali, N. M. Mozie, Suryani Che Din","doi":"10.24191/abrij.v4i2.10049","DOIUrl":"https://doi.org/10.24191/abrij.v4i2.10049","url":null,"abstract":"Call Centre industry has been the most challenging and yet highly stressful environment work place. Call Centre are known implementing high target as well as rotating shift pattern that further challenges by causing conflicts on the employee’s focus between work and family. This study will focus on work-family conflict challenges and solutions among employees and organizations in the Malaysia on the Asian context. Is it imperative to find the relationship between work and family with the employee’s Job Role, Career Role, Innovation Role, Team Role, and Organization Role. The research will adopt the quantitative approach using the survey (through a structured questionnaire). Primary data for this research will be collected from original sources through distribution of questionnaires to employees of call centre organizations in Klang Valley. The findings are expected to benefits the employee’s, the human resource professional and the organization itself.","PeriodicalId":398893,"journal":{"name":"ADVANCES IN BUSINESS RESEARCH INTERNATIONAL JOURNAL","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-07-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122949751","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-05-31DOI: 10.24191/abrij.v6i1.9939
Nor Azmaniza Azizam, M. R. Dzulkipli, Nor Intan Shamimi, S. Maon, Disera John, Jennifer Belawing, Judith Jawa, Nuraqirah Yahaya
In the era of increasing healthcare cost, private medical and health insurance ownership substantially reduces out of pocket expenses for medical care. The main objective of this paper is to apply theory of planned behavior and (TPB) model and protection motivation theory (PMT) in predicting intention to purchase health and medical insurance among graduating students. A cross-sectional survey was performed for data collection. A total of 443 questionnaires were completed and valid for data analysis purposes. Findings showed that there was statistically significant correlation between attitudes and subjective norm with the intention to purchase medical insurance. Severity, vulnerability and self-efficacy correlate negatively, while response efficacy demonstrates a positive correlation. Despite of the negative perception over private insurance, it significantly reduces out of pocket expenditures for medical care. Thus, there is a need of a further study examining the factors affecting the demand and individual’s decision purchasing private insurance in Malaysia
{"title":"Applicability of Theory of Planned Behavior and Protection Motivation Theory in Predicting Intention to Purchase Health Insurance","authors":"Nor Azmaniza Azizam, M. R. Dzulkipli, Nor Intan Shamimi, S. Maon, Disera John, Jennifer Belawing, Judith Jawa, Nuraqirah Yahaya","doi":"10.24191/abrij.v6i1.9939","DOIUrl":"https://doi.org/10.24191/abrij.v6i1.9939","url":null,"abstract":"In the era of increasing healthcare cost, private medical and health insurance ownership substantially reduces out of pocket expenses for medical care. The main objective of this paper is to apply theory of planned behavior and (TPB) model and protection motivation theory (PMT) in predicting intention to purchase health and medical insurance among graduating students. A cross-sectional survey was performed for data collection. A total of 443 questionnaires were completed and valid for data analysis purposes. Findings showed that there was statistically significant correlation between attitudes and subjective norm with the intention to purchase medical insurance. Severity, vulnerability and self-efficacy correlate negatively, while response efficacy demonstrates a positive correlation. Despite of the negative perception over private insurance, it significantly reduces out of pocket expenditures for medical care. Thus, there is a need of a further study examining the factors affecting the demand and individual’s decision purchasing private insurance in Malaysia","PeriodicalId":398893,"journal":{"name":"ADVANCES IN BUSINESS RESEARCH INTERNATIONAL JOURNAL","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126802990","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-05-31DOI: 10.24191/abrij.v6i1.9932
A. Zainuddin, Sarah Irdina Ridzwan, Sarah Batrisyia Binti Ridzwan
This study examines the role of Halalan-Toyyiban supply chain practices (HTSCP) in the context of service management. Investigation was done to see how retail customers react to the role of HTSCP; that later influence their overall grocery experience. Halalan Toyyiban is a process associated with religious belief and as such it would be difficult to control and guarantee. From the consumer point of view, the process is difficult to evaluate and verify even after consuming the product. Therefore, consumers have to largely rely on the retailer on the reliable information to guide their purchase. In the traditional context of supermarket retailing, excellent customer service management could be interpreted as just meeting the expectations of the supermarket customers, not any sort of exceeding or falling short of their expectations. It is only recently that several of the supermarkets try to achieve competitive advantage by taking the responses of their customers beyond the level of just service satisfaction. These supermarket retailers are now towards exceeding their service expectations. This study attempts to fill this gap by examining the relationship between the roles of HTSCP as significant predictors towards excellent customer service management. Structured questionnaires were distributed to 489 supermarket customers using purposive sampling technique in the urban area. The instruments used for data collection for all variables in the study include halal inputs, halal processes, controls for halal, halal outputs and excellent customer service management were adapted from Halalan- Toyyiban Assurance Pipeline (Management System Requirements for Retailing) of Department of Standards Malaysia as well as from various studies using a five-point Likert scale. The results suggest that all determinants of HTSCP had a good relationship with excellent customer service management. This study identifies additional management efforts that can be implemented in enhancing good retail supermarket practice.
{"title":"The Role of Halalan-Toyyiban Supply Chain Practices As Significant Predictors towards Excellent Customer Service Management","authors":"A. Zainuddin, Sarah Irdina Ridzwan, Sarah Batrisyia Binti Ridzwan","doi":"10.24191/abrij.v6i1.9932","DOIUrl":"https://doi.org/10.24191/abrij.v6i1.9932","url":null,"abstract":"This study examines the role of Halalan-Toyyiban supply chain practices (HTSCP) in the context of service management. Investigation was done to see how retail customers react to the role of HTSCP; that later influence their overall grocery experience. Halalan Toyyiban is a process associated with religious belief and as such it would be difficult to control and guarantee. From the consumer point of view, the process is difficult to evaluate and verify even after consuming the product. Therefore, consumers have to largely rely on the retailer on the reliable information to guide their purchase. In the traditional context of supermarket retailing, excellent customer service management could be interpreted as just meeting the expectations of the supermarket customers, not any sort of exceeding or falling short of their expectations. It is only recently that several of the supermarkets try to achieve competitive advantage by taking the responses of their customers beyond the level of just service satisfaction. These supermarket retailers are now towards exceeding their service expectations. This study attempts to fill this gap by examining the relationship between the roles of HTSCP as significant predictors towards excellent customer service management. Structured questionnaires were distributed to 489 supermarket customers using purposive sampling technique in the urban area. The instruments used for data collection for all variables in the study include halal inputs, halal processes, controls for halal, halal outputs and excellent customer service management were adapted from Halalan- Toyyiban Assurance Pipeline (Management System Requirements for Retailing) of Department of Standards Malaysia as well as from various studies using a five-point Likert scale. The results suggest that all determinants of HTSCP had a good relationship with excellent customer service management. This study identifies additional management efforts that can be implemented in enhancing good retail supermarket practice.","PeriodicalId":398893,"journal":{"name":"ADVANCES IN BUSINESS RESEARCH INTERNATIONAL JOURNAL","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121590168","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-05-31DOI: 10.24191/abrij.v6i1.9946
N. I. Hafit, N. Othman, Syezreen Dalina Rusdi, Nurul Salizawatee Mahpar, Mohd Fariq Izmeer Mat Sharie
Employment among people with disabilities remains debatable. This paper investigates employers' points of view towards accepting technological assistance for employees with disabilities at the workplace. Specifically, this paper examines the effects of perceived usefulness and perceived ease of use on acceptance towards Office Assistance Application among employers to disabled employees. Acceptance towards any technology has been broadly tested using Davis' Technology Acceptance Model (TAM). To prove if that is the case or not for Office Assistance Applications within the context of employers to employees with disabilities, this research was undertaken to affirm the past research. Data was collected via online questionnaires from 35 employers to Micro Enterprises organization. 6 of surveyed employers were current employers to disabled workers, 18 employers affirmed interest to employ PWDs in the future with 9 employers asserted no interest to hire disabled workers. Data was analysed using Partial Least Square Structural Equation Modelling (PLS-SEM). The result showed two hypotheses were supported evidencing positive and significant relationship between perceived ease of use and perceived usefulness, and relationship between perceived usefulness and technology acceptance. Findings are useful for employers to improve functions of their disabled workers at the workplace along with increasing employment prospects for people with disabilities.
{"title":"The Effects of Perceived Usefulness and Perceived Ease of Use on Acceptance towards Office Assistance Application among Employers to Disabled Employees","authors":"N. I. Hafit, N. Othman, Syezreen Dalina Rusdi, Nurul Salizawatee Mahpar, Mohd Fariq Izmeer Mat Sharie","doi":"10.24191/abrij.v6i1.9946","DOIUrl":"https://doi.org/10.24191/abrij.v6i1.9946","url":null,"abstract":"Employment among people with disabilities remains debatable. This paper investigates employers' points of view towards accepting technological assistance for employees with disabilities at the workplace. Specifically, this paper examines the effects of perceived usefulness and perceived ease of use on acceptance towards Office Assistance Application among employers to disabled employees. Acceptance towards any technology has been broadly tested using Davis' Technology Acceptance Model (TAM). To prove if that is the case or not for Office Assistance Applications within the context of employers to employees with disabilities, this research was undertaken to affirm the past research. Data was collected via online questionnaires from 35 employers to Micro Enterprises organization. 6 of surveyed employers were current employers to disabled workers, 18 employers affirmed interest to employ PWDs in the future with 9 employers asserted no interest to hire disabled workers. Data was analysed using Partial Least Square Structural Equation Modelling (PLS-SEM). The result showed two hypotheses were supported evidencing positive and significant relationship between perceived ease of use and perceived usefulness, and relationship between perceived usefulness and technology acceptance. Findings are useful for employers to improve functions of their disabled workers at the workplace along with increasing employment prospects for people with disabilities.","PeriodicalId":398893,"journal":{"name":"ADVANCES IN BUSINESS RESEARCH INTERNATIONAL JOURNAL","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115301527","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-05-31DOI: 10.24191/abrij.v6i1.9934
Zati Halwani Abd Rahim, N. A. Fahami, Farah Waheeda Azhar, Hilwana Abd Karim, Siti Khatijah Nor Abdul Rahim
This research aims to propose TOPSIS model in evaluating, comparing, and ranking the Malaysian companies under the construction sector according to their financial performance using financial ratio. Previously, TOPSIS model and financial ratio as tools of measurement have been applied to evaluate, compare, and rank the financial performance of the companies. Nevertheless, there are not many researches have been done on TOPSIS model in Malaysia’s construction sector. Hence, this paper intends to fill in the loopholes by assessing the performance of the companies from the construction sector in Malaysia stock market by implementing the proposed model. Based from the findings, TOPSIS model was able to assess the companies’ financial performance and consequently rank them. The results from the study parallel with the study done by other investment agencies. Therefore, this method can be opted to substitute the fundamental and technical valuation that is commonly utilised by the investment analysts.
{"title":"Application of TOPSIS Analysis Method in Financial Performance Evaluation: A Case Study of Construction Sector in Malaysia","authors":"Zati Halwani Abd Rahim, N. A. Fahami, Farah Waheeda Azhar, Hilwana Abd Karim, Siti Khatijah Nor Abdul Rahim","doi":"10.24191/abrij.v6i1.9934","DOIUrl":"https://doi.org/10.24191/abrij.v6i1.9934","url":null,"abstract":"This research aims to propose TOPSIS model in evaluating, comparing, and ranking the Malaysian companies under the construction sector according to their financial performance using financial ratio. Previously, TOPSIS model and financial ratio as tools of measurement have been applied to evaluate, compare, and rank the financial performance of the companies. Nevertheless, there are not many researches have been done on TOPSIS model in Malaysia’s construction sector. Hence, this paper intends to fill in the loopholes by assessing the performance of the companies from the construction sector in Malaysia stock market by implementing the proposed model. Based from the findings, TOPSIS model was able to assess the companies’ financial performance and consequently rank them. The results from the study parallel with the study done by other investment agencies. Therefore, this method can be opted to substitute the fundamental and technical valuation that is commonly utilised by the investment analysts.","PeriodicalId":398893,"journal":{"name":"ADVANCES IN BUSINESS RESEARCH INTERNATIONAL JOURNAL","volume":"416 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116043377","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-12-31DOI: 10.24191/abrij.v5i3.10050
Nur Maisarah Mahadzir, Norziana Lokman
This study investigated the factors that influence employee level of integrity at UMW Toyota Motor. There are three factors identified as the predictor in the study, namely, individual, organizational, and situational factors, which are expected to affect employee level of integrity. Data were collected through questionnaires distributed between October 2018 and March 2019 to all employees of UMW Toyota Motor. A total of 300 respondents were approached, and 137 (46%) questionnaires were returned for analysis. The data collected were analyzed using descriptive, correlation, and regression analysis. The finding concluded that the level of integrity among employees of UMW Toyota Motor is high. The regression analysis result showed that situational factors have significant and positively associated with the employee level of integrity. The result indicated that situational factors such as peer pressure, financial distress, leadership influence, and ethical norms at the workplace affected the integrity level of employees.
{"title":"Factors Influence Employee Level of Integrity in Automotive Company","authors":"Nur Maisarah Mahadzir, Norziana Lokman","doi":"10.24191/abrij.v5i3.10050","DOIUrl":"https://doi.org/10.24191/abrij.v5i3.10050","url":null,"abstract":"This study investigated the factors that influence employee level of integrity at UMW Toyota Motor. There are three factors identified as the predictor in the study, namely, individual, organizational, and situational factors, which are expected to affect employee level of integrity. Data were collected through questionnaires distributed between October 2018 and March 2019 to all employees of UMW Toyota Motor. A total of 300 respondents were approached, and 137 (46%) questionnaires were returned for analysis. The data collected were analyzed using descriptive, correlation, and regression analysis. The finding concluded that the level of integrity among employees of UMW Toyota Motor is high. The regression analysis result showed that situational factors have significant and positively associated with the employee level of integrity. The result indicated that situational factors such as peer pressure, financial distress, leadership influence, and ethical norms at the workplace affected the integrity level of employees.","PeriodicalId":398893,"journal":{"name":"ADVANCES IN BUSINESS RESEARCH INTERNATIONAL JOURNAL","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121316346","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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