Pub Date : 2021-05-31DOI: 10.24191/abrij.v7i1.11584
Nur Shahrulliza Muhammad, Muhamad Raziq Mohd Razak, Shahira Ariffin, Hasman Abdul Manan, Fairus Hamdan
This study is aimed at investigating the determinants of intention-to-use online food delivery (OFD) service among corporate workers in Klang Valley where the market is made up largely of time starved people that are enduring difficulties in balancing working time and rest time or leisure time at their convenience. The research focuses on workers ranging from managers, executives, to junior level employees as well as interns in different corporate companies located in Kuala Lumpur to cover a wider range of audience with different background of working experiences that contribute to the high growth of corporate world. The respondents were 139 of corporate workers. Data processed and interpreted using the SPSS 23.0 in generating the mean and standard deviation of seven respective factors. The result shows that the respondents had moderate intention to use online food delivery service in helping them managing their time. The apps are trusted, provide reliable information and it is statistically proved that the online food delivery improved their quality of life.
{"title":"An Exploratory Study On The Intention to Use Online Food Delivery Among Corporate Workers","authors":"Nur Shahrulliza Muhammad, Muhamad Raziq Mohd Razak, Shahira Ariffin, Hasman Abdul Manan, Fairus Hamdan","doi":"10.24191/abrij.v7i1.11584","DOIUrl":"https://doi.org/10.24191/abrij.v7i1.11584","url":null,"abstract":"This study is aimed at investigating the determinants of intention-to-use online food delivery (OFD) service among corporate workers in Klang Valley where the market is made up largely of time starved people that are enduring difficulties in balancing working time and rest time or leisure time at their convenience. The research focuses on workers ranging from managers, executives, to junior level employees as well as interns in different corporate companies located in Kuala Lumpur to cover a wider range of audience with different background of working experiences that contribute to the high growth of corporate world. The respondents were 139 of corporate workers. Data processed and interpreted using the SPSS 23.0 in generating the mean and standard deviation of seven respective factors. The result shows that the respondents had moderate intention to use online food delivery service in helping them managing their time. The apps are trusted, provide reliable information and it is statistically proved that the online food delivery improved their quality of life.","PeriodicalId":398893,"journal":{"name":"ADVANCES IN BUSINESS RESEARCH INTERNATIONAL JOURNAL","volume":"54 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114659633","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-05-31DOI: 10.24191/abrij.v7i1.11446
F. M. Halil, M. Hasim, Siti Mazuen Kamaruddin
Interfirm collaboration is a cooperation between business organizations that allow achieving their common goals more effectively. Through partnering concept of collaboration, the organization will gain the benefits in terms of the project successfully run according to the time, cost and quality. The understanding of this concept of partnering is crucial for the clients in the construction project, without this knowledge of partnering concept the client will suffer cost overruns, delay, more variation order and dispute in the project implementation. The study conducted using a quantitative approach and involved the sampling from public and private clients. The main result indicates that that the public clients and private client understood the concept of partnering. Public clients agreed that specific projects require partnering with contractors. Suitability of the projects is complex projects, critical project and long term development. High impact projects in the public clients are given to the contractors that shows the capabilities and good reputation from the previously completed project. However, Private clients stated that projects that are critical to the client's business are suitable for the partnering concept.
{"title":"The Concept of Inter-Firm Partnering Practice Between Client and Contractor In The Construction Projects","authors":"F. M. Halil, M. Hasim, Siti Mazuen Kamaruddin","doi":"10.24191/abrij.v7i1.11446","DOIUrl":"https://doi.org/10.24191/abrij.v7i1.11446","url":null,"abstract":"Interfirm collaboration is a cooperation between business organizations that allow achieving their common goals more effectively. Through partnering concept of collaboration, the organization will gain the benefits in terms of the project successfully run according to the time, cost and quality. The understanding of this concept of partnering is crucial for the clients in the construction project, without this knowledge of partnering concept the client will suffer cost overruns, delay, more variation order and dispute in the project implementation. The study conducted using a quantitative approach and involved the sampling from public and private clients. The main result indicates that that the public clients and private client understood the concept of partnering. Public clients agreed that specific projects require partnering with contractors. Suitability of the projects is complex projects, critical project and long term development. High impact projects in the public clients are given to the contractors that shows the capabilities and good reputation from the previously completed project. However, Private clients stated that projects that are critical to the client's business are suitable for the partnering concept.","PeriodicalId":398893,"journal":{"name":"ADVANCES IN BUSINESS RESEARCH INTERNATIONAL JOURNAL","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122328854","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-05-31DOI: 10.24191/abrij.v7i1.13208
M. Rahmad, S. Z. Ibrahim
Covid-19 pandemic has hit the world at the end of 2019 and Malaysia is one of the affected countries. The Malaysian government has tried to minimize movement to reduce the spread of this virus. As we all know, the learning and training process is one of the areas affected. All institutions of higher learning and schools had to be closed for the benefit of all. UiTM has also issued operating guidelines during Covid-19. Institute of Leadership Development (ILD) UiTM is a training centre for staff that needs to be managed and given attention. Even in uncertain situations, training for staff needs to be continued. As a solution, ILD UiTM has adopted new practices to continue the functions of this centre. Online training was introduced to further enliven the training to staff. But there are challenges in reaching, adapting, and achieving effectiveness of online training.
{"title":"Adaptation of Online Training in UiTM During COVID-19 Pandemic: Experience of ILD UiTM","authors":"M. Rahmad, S. Z. Ibrahim","doi":"10.24191/abrij.v7i1.13208","DOIUrl":"https://doi.org/10.24191/abrij.v7i1.13208","url":null,"abstract":"Covid-19 pandemic has hit the world at the end of 2019 and Malaysia is one of the affected countries. The Malaysian government has tried to minimize movement to reduce the spread of this virus. As we all know, the learning and training process is one of the areas affected. All institutions of higher learning and schools had to be closed for the benefit of all. UiTM has also issued operating guidelines during Covid-19. Institute of Leadership Development (ILD) UiTM is a training centre for staff that needs to be managed and given attention. Even in uncertain situations, training for staff needs to be continued. As a solution, ILD UiTM has adopted new practices to continue the functions of this centre. Online training was introduced to further enliven the training to staff. But there are challenges in reaching, adapting, and achieving effectiveness of online training.","PeriodicalId":398893,"journal":{"name":"ADVANCES IN BUSINESS RESEARCH INTERNATIONAL JOURNAL","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133529151","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The call centre is a service-intensive organization with a significant proportion of its employees working in direct contact with its customers. Given the nature of front line employees, job satisfaction is a serious issue in call centre as well as the service industry. The front line employees, like any other service sector employees, need to develop and maintain a strong relationship with its human resources for effective performance in assisting customers’ problems and inquiries. Therefore, this paper formulates a framework postulating job satisfaction as an antecedent of organizational commitment in call centre industry. The finding of this study should enrich the existing theories by providing additional evidence on the relationship between employees’ job satisfaction and organizational commitment especially for call centre industry. Eventually, the findings provide empirical support to the concepts and theories that are currently discussed in the employees’ job satisfaction literature to be applied especially in the context of call centre perspective.
{"title":"Job Satisfaction and Organizational Commitment Among Customer Service Representatives at Call Centre Industry in Malaysia","authors":"Noor Azlina Mohamed Yunus, Narazatul Akmal Mohamed Yunus, Marhani Mohamed Anuar","doi":"10.24191/ABRIJ.V6I2.10767","DOIUrl":"https://doi.org/10.24191/ABRIJ.V6I2.10767","url":null,"abstract":"The call centre is a service-intensive organization with a significant proportion of its employees working in direct contact with its customers. Given the nature of front line employees, job satisfaction is a serious issue in call centre as well as the service industry. The front line employees, like any other service sector employees, need to develop and maintain a strong relationship with its human resources for effective performance in assisting customers’ problems and inquiries. Therefore, this paper formulates a framework postulating job satisfaction as an antecedent of organizational commitment in call centre industry. The finding of this study should enrich the existing theories by providing additional evidence on the relationship between employees’ job satisfaction and organizational commitment especially for call centre industry. Eventually, the findings provide empirical support to the concepts and theories that are currently discussed in the employees’ job satisfaction literature to be applied especially in the context of call centre perspective.","PeriodicalId":398893,"journal":{"name":"ADVANCES IN BUSINESS RESEARCH INTERNATIONAL JOURNAL","volume":"40 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126799561","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-07-10DOI: 10.24191/abrij.v4i2.10049
R. Nordin, N. Ghazali, N. M. Mozie, Suryani Che Din
Call Centre industry has been the most challenging and yet highly stressful environment work place. Call Centre are known implementing high target as well as rotating shift pattern that further challenges by causing conflicts on the employee’s focus between work and family. This study will focus on work-family conflict challenges and solutions among employees and organizations in the Malaysia on the Asian context. Is it imperative to find the relationship between work and family with the employee’s Job Role, Career Role, Innovation Role, Team Role, and Organization Role. The research will adopt the quantitative approach using the survey (through a structured questionnaire). Primary data for this research will be collected from original sources through distribution of questionnaires to employees of call centre organizations in Klang Valley. The findings are expected to benefits the employee’s, the human resource professional and the organization itself.
{"title":"Work-Family Conflict and Family-Work Conflict on Worker’s Work Roles Effectiveness in the Call Centre Industry in Klang Valley: A Comprehensive Model","authors":"R. Nordin, N. Ghazali, N. M. Mozie, Suryani Che Din","doi":"10.24191/abrij.v4i2.10049","DOIUrl":"https://doi.org/10.24191/abrij.v4i2.10049","url":null,"abstract":"Call Centre industry has been the most challenging and yet highly stressful environment work place. Call Centre are known implementing high target as well as rotating shift pattern that further challenges by causing conflicts on the employee’s focus between work and family. This study will focus on work-family conflict challenges and solutions among employees and organizations in the Malaysia on the Asian context. Is it imperative to find the relationship between work and family with the employee’s Job Role, Career Role, Innovation Role, Team Role, and Organization Role. The research will adopt the quantitative approach using the survey (through a structured questionnaire). Primary data for this research will be collected from original sources through distribution of questionnaires to employees of call centre organizations in Klang Valley. The findings are expected to benefits the employee’s, the human resource professional and the organization itself.","PeriodicalId":398893,"journal":{"name":"ADVANCES IN BUSINESS RESEARCH INTERNATIONAL JOURNAL","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-07-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122949751","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-05-31DOI: 10.24191/abrij.v6i1.9939
Nor Azmaniza Azizam, M. R. Dzulkipli, Nor Intan Shamimi, S. Maon, Disera John, Jennifer Belawing, Judith Jawa, Nuraqirah Yahaya
In the era of increasing healthcare cost, private medical and health insurance ownership substantially reduces out of pocket expenses for medical care. The main objective of this paper is to apply theory of planned behavior and (TPB) model and protection motivation theory (PMT) in predicting intention to purchase health and medical insurance among graduating students. A cross-sectional survey was performed for data collection. A total of 443 questionnaires were completed and valid for data analysis purposes. Findings showed that there was statistically significant correlation between attitudes and subjective norm with the intention to purchase medical insurance. Severity, vulnerability and self-efficacy correlate negatively, while response efficacy demonstrates a positive correlation. Despite of the negative perception over private insurance, it significantly reduces out of pocket expenditures for medical care. Thus, there is a need of a further study examining the factors affecting the demand and individual’s decision purchasing private insurance in Malaysia
{"title":"Applicability of Theory of Planned Behavior and Protection Motivation Theory in Predicting Intention to Purchase Health Insurance","authors":"Nor Azmaniza Azizam, M. R. Dzulkipli, Nor Intan Shamimi, S. Maon, Disera John, Jennifer Belawing, Judith Jawa, Nuraqirah Yahaya","doi":"10.24191/abrij.v6i1.9939","DOIUrl":"https://doi.org/10.24191/abrij.v6i1.9939","url":null,"abstract":"In the era of increasing healthcare cost, private medical and health insurance ownership substantially reduces out of pocket expenses for medical care. The main objective of this paper is to apply theory of planned behavior and (TPB) model and protection motivation theory (PMT) in predicting intention to purchase health and medical insurance among graduating students. A cross-sectional survey was performed for data collection. A total of 443 questionnaires were completed and valid for data analysis purposes. Findings showed that there was statistically significant correlation between attitudes and subjective norm with the intention to purchase medical insurance. Severity, vulnerability and self-efficacy correlate negatively, while response efficacy demonstrates a positive correlation. Despite of the negative perception over private insurance, it significantly reduces out of pocket expenditures for medical care. Thus, there is a need of a further study examining the factors affecting the demand and individual’s decision purchasing private insurance in Malaysia","PeriodicalId":398893,"journal":{"name":"ADVANCES IN BUSINESS RESEARCH INTERNATIONAL JOURNAL","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126802990","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-05-31DOI: 10.24191/abrij.v6i1.9932
A. Zainuddin, Sarah Irdina Ridzwan, Sarah Batrisyia Binti Ridzwan
This study examines the role of Halalan-Toyyiban supply chain practices (HTSCP) in the context of service management. Investigation was done to see how retail customers react to the role of HTSCP; that later influence their overall grocery experience. Halalan Toyyiban is a process associated with religious belief and as such it would be difficult to control and guarantee. From the consumer point of view, the process is difficult to evaluate and verify even after consuming the product. Therefore, consumers have to largely rely on the retailer on the reliable information to guide their purchase. In the traditional context of supermarket retailing, excellent customer service management could be interpreted as just meeting the expectations of the supermarket customers, not any sort of exceeding or falling short of their expectations. It is only recently that several of the supermarkets try to achieve competitive advantage by taking the responses of their customers beyond the level of just service satisfaction. These supermarket retailers are now towards exceeding their service expectations. This study attempts to fill this gap by examining the relationship between the roles of HTSCP as significant predictors towards excellent customer service management. Structured questionnaires were distributed to 489 supermarket customers using purposive sampling technique in the urban area. The instruments used for data collection for all variables in the study include halal inputs, halal processes, controls for halal, halal outputs and excellent customer service management were adapted from Halalan- Toyyiban Assurance Pipeline (Management System Requirements for Retailing) of Department of Standards Malaysia as well as from various studies using a five-point Likert scale. The results suggest that all determinants of HTSCP had a good relationship with excellent customer service management. This study identifies additional management efforts that can be implemented in enhancing good retail supermarket practice.
{"title":"The Role of Halalan-Toyyiban Supply Chain Practices As Significant Predictors towards Excellent Customer Service Management","authors":"A. Zainuddin, Sarah Irdina Ridzwan, Sarah Batrisyia Binti Ridzwan","doi":"10.24191/abrij.v6i1.9932","DOIUrl":"https://doi.org/10.24191/abrij.v6i1.9932","url":null,"abstract":"This study examines the role of Halalan-Toyyiban supply chain practices (HTSCP) in the context of service management. Investigation was done to see how retail customers react to the role of HTSCP; that later influence their overall grocery experience. Halalan Toyyiban is a process associated with religious belief and as such it would be difficult to control and guarantee. From the consumer point of view, the process is difficult to evaluate and verify even after consuming the product. Therefore, consumers have to largely rely on the retailer on the reliable information to guide their purchase. In the traditional context of supermarket retailing, excellent customer service management could be interpreted as just meeting the expectations of the supermarket customers, not any sort of exceeding or falling short of their expectations. It is only recently that several of the supermarkets try to achieve competitive advantage by taking the responses of their customers beyond the level of just service satisfaction. These supermarket retailers are now towards exceeding their service expectations. This study attempts to fill this gap by examining the relationship between the roles of HTSCP as significant predictors towards excellent customer service management. Structured questionnaires were distributed to 489 supermarket customers using purposive sampling technique in the urban area. The instruments used for data collection for all variables in the study include halal inputs, halal processes, controls for halal, halal outputs and excellent customer service management were adapted from Halalan- Toyyiban Assurance Pipeline (Management System Requirements for Retailing) of Department of Standards Malaysia as well as from various studies using a five-point Likert scale. The results suggest that all determinants of HTSCP had a good relationship with excellent customer service management. This study identifies additional management efforts that can be implemented in enhancing good retail supermarket practice.","PeriodicalId":398893,"journal":{"name":"ADVANCES IN BUSINESS RESEARCH INTERNATIONAL JOURNAL","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121590168","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-05-31DOI: 10.24191/abrij.v6i1.9946
N. I. Hafit, N. Othman, Syezreen Dalina Rusdi, Nurul Salizawatee Mahpar, Mohd Fariq Izmeer Mat Sharie
Employment among people with disabilities remains debatable. This paper investigates employers' points of view towards accepting technological assistance for employees with disabilities at the workplace. Specifically, this paper examines the effects of perceived usefulness and perceived ease of use on acceptance towards Office Assistance Application among employers to disabled employees. Acceptance towards any technology has been broadly tested using Davis' Technology Acceptance Model (TAM). To prove if that is the case or not for Office Assistance Applications within the context of employers to employees with disabilities, this research was undertaken to affirm the past research. Data was collected via online questionnaires from 35 employers to Micro Enterprises organization. 6 of surveyed employers were current employers to disabled workers, 18 employers affirmed interest to employ PWDs in the future with 9 employers asserted no interest to hire disabled workers. Data was analysed using Partial Least Square Structural Equation Modelling (PLS-SEM). The result showed two hypotheses were supported evidencing positive and significant relationship between perceived ease of use and perceived usefulness, and relationship between perceived usefulness and technology acceptance. Findings are useful for employers to improve functions of their disabled workers at the workplace along with increasing employment prospects for people with disabilities.
{"title":"The Effects of Perceived Usefulness and Perceived Ease of Use on Acceptance towards Office Assistance Application among Employers to Disabled Employees","authors":"N. I. Hafit, N. Othman, Syezreen Dalina Rusdi, Nurul Salizawatee Mahpar, Mohd Fariq Izmeer Mat Sharie","doi":"10.24191/abrij.v6i1.9946","DOIUrl":"https://doi.org/10.24191/abrij.v6i1.9946","url":null,"abstract":"Employment among people with disabilities remains debatable. This paper investigates employers' points of view towards accepting technological assistance for employees with disabilities at the workplace. Specifically, this paper examines the effects of perceived usefulness and perceived ease of use on acceptance towards Office Assistance Application among employers to disabled employees. Acceptance towards any technology has been broadly tested using Davis' Technology Acceptance Model (TAM). To prove if that is the case or not for Office Assistance Applications within the context of employers to employees with disabilities, this research was undertaken to affirm the past research. Data was collected via online questionnaires from 35 employers to Micro Enterprises organization. 6 of surveyed employers were current employers to disabled workers, 18 employers affirmed interest to employ PWDs in the future with 9 employers asserted no interest to hire disabled workers. Data was analysed using Partial Least Square Structural Equation Modelling (PLS-SEM). The result showed two hypotheses were supported evidencing positive and significant relationship between perceived ease of use and perceived usefulness, and relationship between perceived usefulness and technology acceptance. Findings are useful for employers to improve functions of their disabled workers at the workplace along with increasing employment prospects for people with disabilities.","PeriodicalId":398893,"journal":{"name":"ADVANCES IN BUSINESS RESEARCH INTERNATIONAL JOURNAL","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115301527","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-05-31DOI: 10.24191/abrij.v6i1.9934
Zati Halwani Abd Rahim, N. A. Fahami, Farah Waheeda Azhar, Hilwana Abd Karim, Siti Khatijah Nor Abdul Rahim
This research aims to propose TOPSIS model in evaluating, comparing, and ranking the Malaysian companies under the construction sector according to their financial performance using financial ratio. Previously, TOPSIS model and financial ratio as tools of measurement have been applied to evaluate, compare, and rank the financial performance of the companies. Nevertheless, there are not many researches have been done on TOPSIS model in Malaysia’s construction sector. Hence, this paper intends to fill in the loopholes by assessing the performance of the companies from the construction sector in Malaysia stock market by implementing the proposed model. Based from the findings, TOPSIS model was able to assess the companies’ financial performance and consequently rank them. The results from the study parallel with the study done by other investment agencies. Therefore, this method can be opted to substitute the fundamental and technical valuation that is commonly utilised by the investment analysts.
{"title":"Application of TOPSIS Analysis Method in Financial Performance Evaluation: A Case Study of Construction Sector in Malaysia","authors":"Zati Halwani Abd Rahim, N. A. Fahami, Farah Waheeda Azhar, Hilwana Abd Karim, Siti Khatijah Nor Abdul Rahim","doi":"10.24191/abrij.v6i1.9934","DOIUrl":"https://doi.org/10.24191/abrij.v6i1.9934","url":null,"abstract":"This research aims to propose TOPSIS model in evaluating, comparing, and ranking the Malaysian companies under the construction sector according to their financial performance using financial ratio. Previously, TOPSIS model and financial ratio as tools of measurement have been applied to evaluate, compare, and rank the financial performance of the companies. Nevertheless, there are not many researches have been done on TOPSIS model in Malaysia’s construction sector. Hence, this paper intends to fill in the loopholes by assessing the performance of the companies from the construction sector in Malaysia stock market by implementing the proposed model. Based from the findings, TOPSIS model was able to assess the companies’ financial performance and consequently rank them. The results from the study parallel with the study done by other investment agencies. Therefore, this method can be opted to substitute the fundamental and technical valuation that is commonly utilised by the investment analysts.","PeriodicalId":398893,"journal":{"name":"ADVANCES IN BUSINESS RESEARCH INTERNATIONAL JOURNAL","volume":"416 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116043377","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-12-31DOI: 10.24191/abrij.v5i3.10050
Nur Maisarah Mahadzir, Norziana Lokman
This study investigated the factors that influence employee level of integrity at UMW Toyota Motor. There are three factors identified as the predictor in the study, namely, individual, organizational, and situational factors, which are expected to affect employee level of integrity. Data were collected through questionnaires distributed between October 2018 and March 2019 to all employees of UMW Toyota Motor. A total of 300 respondents were approached, and 137 (46%) questionnaires were returned for analysis. The data collected were analyzed using descriptive, correlation, and regression analysis. The finding concluded that the level of integrity among employees of UMW Toyota Motor is high. The regression analysis result showed that situational factors have significant and positively associated with the employee level of integrity. The result indicated that situational factors such as peer pressure, financial distress, leadership influence, and ethical norms at the workplace affected the integrity level of employees.
{"title":"Factors Influence Employee Level of Integrity in Automotive Company","authors":"Nur Maisarah Mahadzir, Norziana Lokman","doi":"10.24191/abrij.v5i3.10050","DOIUrl":"https://doi.org/10.24191/abrij.v5i3.10050","url":null,"abstract":"This study investigated the factors that influence employee level of integrity at UMW Toyota Motor. There are three factors identified as the predictor in the study, namely, individual, organizational, and situational factors, which are expected to affect employee level of integrity. Data were collected through questionnaires distributed between October 2018 and March 2019 to all employees of UMW Toyota Motor. A total of 300 respondents were approached, and 137 (46%) questionnaires were returned for analysis. The data collected were analyzed using descriptive, correlation, and regression analysis. The finding concluded that the level of integrity among employees of UMW Toyota Motor is high. The regression analysis result showed that situational factors have significant and positively associated with the employee level of integrity. The result indicated that situational factors such as peer pressure, financial distress, leadership influence, and ethical norms at the workplace affected the integrity level of employees.","PeriodicalId":398893,"journal":{"name":"ADVANCES IN BUSINESS RESEARCH INTERNATIONAL JOURNAL","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121316346","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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