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Actioning sustainability through tourism entrepreneurship: Women entrepreneurs as change agents navigating through the field of stakeholders 通过旅游创业实现可持续发展:作为变革推动者的女企业家在利益攸关方领域游刃有余
IF 0.9 Q2 Social Sciences Pub Date : 2024-03-01 DOI: 10.1108/cemj-12-2021-0159
Mine Karatas‐Ozkan, Renan Tunalioglu, Shahnaz Ibrahim, Emir Ozeren, Vadim Grinevich, J. Kimaro
PurposeSustainability is viewed as an encompassing perspective, as endorsed by the international policy context, driven by the UN’s Sustainable Development Goals (SDGs). We aim to examine how women entrepreneurs transform capitals to pursue sustainability, and to generate policy insights for sustainability actions through tourism entrepreneurship.Design/methodology/approachApplying qualitative approach, we have generated empirical evidence drawing on 37 qualitative interviews carried out in Turkey, whereby boundaries between traditional patriarchal forces and progressive movements in gender relations are blurred.FindingsWe have generated insights into how women entrepreneurs develop their sustainability practice by transforming their available economic, cultural, social and symbolic capitals in interpreting the macro-field and by developing navigation strategies to pursue sustainability. This transformative process demonstrates how gender roles were performed and negotiated in serving for sustainability pillars.Research limitations/implicationsIn this paper, we demonstrate the nature and instrumentality of sustainable tourism entrepreneurship through a gender lens in addressing some of these SDG-driven challenges.Originality/valueWe advance the scholarly and policy debates by bringing gender issues to the forefront, discussing sustainable tourism initiatives from the viewpoint of entrepreneurs and various members of local community and stakeholder in a developing country context where women’s solidarity becomes crucial.
目的在联合国可持续发展目标(SDGs)的推动下,可持续发展被认为是国际政策背景所认可的一个包罗万象的视角。我们旨在研究女企业家如何转变资本以追求可持续发展,并通过旅游创业为可持续发展行动提供政策见解。我们采用定性方法,通过在土耳其进行的 37 次定性访谈获得了实证证据,在这些访谈中,传统父权制力量与性别关系中的进步运动之间的界限变得模糊不清。研究结果我们深入了解了女企业家如何通过转变其现有的经济、文化、社会和象征资本来解释宏观领域,并通过制定导航战略来追求可持续发展,从而发展其可持续发展实践。这一转变过程展示了性别角色如何在为可持续发展支柱服务的过程中得到体现和协商。研究局限性/影响本文通过性别视角展示了可持续旅游创业的性质和工具性,以应对其中一些可持续发展目标驱动的挑战。原创性/价值我们将性别问题推到了学术和政策辩论的前沿,从企业家和当地社区不同成员以及发展中国家利益相关者的角度讨论了可持续旅游倡议,在此背景下,妇女的团结变得至关重要。
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引用次数: 0
Expectations of manufacturing companies towards suppliers in terms of implementing improvement activities 制造企业对供应商实施改进活动的期望
IF 0.9 Q2 Social Sciences Pub Date : 2024-02-29 DOI: 10.1108/cemj-07-2023-0286
Maciej Urbaniak, Dominik Zimon, Peter Madzík
PurposeThis article aims to map the expectations of manufacturing companies towards suppliers in terms of implementing improvement activities. The article poses two research questions: RQ1: What kind of improvement of activities do the surveyed producers expect from their suppliers? RQ2: Do factors such as size, capital or implemented systems influence different assessments of the analyzed requirements toward suppliers?Design/methodology/approachThe Computer Assisted Telephone Interview (CATI) technique was used to collect data. The sample consists of 150 producers (employing over 50 people) who were suppliers for enterprises from the automotive, electromechanical and chemical sectors operating in the Polish business-to-business (B2B) market. We analyzed 11 improvement activities, while their correlation structure was examined by exploratory factor analysis.FindingsWe have identified three latent factors – risk reduction, product innovation and increasing efficiency – which summarize the main expectations of manufacturing companies towards suppliers. Expectations for these factors are independent of the implemented management system, although the analysis showed higher expectations for product innovation in organizations with the implementation of Kaizen.Originality/valueThe article fills the research gap in the literature. The research results presented in the literature so far have focused on the expectations of enterprises towards suppliers in terms of meeting the criteria for their initial and periodic assessment. The research gap in the article is the result of empirical research presenting the expectations of manufacturers towards suppliers in terms of improving their processes. Based on the findings of the presented study, development trends and implications for managers responsible for purchasing processes and relationships with suppliers can be determined.
目的 本文旨在了解制造企业在实施改进活动方面对供应商的期望。文章提出了两个研究问题:问题 1:接受调查的生产商希望其供应商开展何种改进活动?问题 2:规模、资本或已实施系统等因素是否会影响对供应商的分析要求的不同评估? 设计/方法/途径采用计算机辅助电话访谈(CATI)技术收集数据。样本包括 150 家生产商(雇员超过 50 人),他们是波兰企业对企业 (B2B) 市场中汽车、机电和化工行业企业的供应商。我们对 11 项改进活动进行了分析,并通过探索性因素分析对其相关结构进行了研究。研究结果我们发现了三个潜在因素--降低风险、产品创新和提高效率--它们概括了制造企业对供应商的主要期望。对这些因素的期望与所实施的管理系统无关,但分析表明,实施改善措施的组织对产品创新的期望更高。迄今为止,文献中介绍的研究成果主要集中在企业对供应商的期望方面,即满足供应商初始评估和定期评估的标准。文章中的研究空白是实证研究的结果,介绍了制造商在改进流程方面对供应商的期望。根据本文的研究结果,可以确定发展趋势以及对负责采购流程和与供应商关系的管理人员的影响。
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引用次数: 0
Nurturing teamwork and team dynamics in a hybrid work model 在混合工作模式中培养团队精神和团队活力
IF 0.9 Q2 Social Sciences Pub Date : 2024-02-26 DOI: 10.1108/cemj-12-2022-0277
Piotr Buła, Anna Thompson, Agnieszka Anna Żak
PurposeWe aimed to analyze the impact of the transition to the hybrid model of teamwork and team dynamics from the perspective of the five key challenges, i.e. communication, coordination, connection, creativity and culture.Design/methodology/approachTo achieve the stated aim, we conducted a literature review and then an exploratory qualitative study. We split the research into phases: December 2021 to January 2022 and July to August 2022. In the first phase, we conducted computer-assisted online interviews (CAWIs) with all members of the remote team and an in-depth interview with the manager. After the transition from remote to hybrid work in February 2022, we returned to the team to conduct in-depth interviews with team leaders and the manager.FindingsWe identified key findings, i.e. managerial implications of differences across the 5 Cs (communication, coordination, connection, creativity and culture) noted in the functioning of the analyzed team as the team shifted from fully remote work to the hybrid work model.Research limitations/implicationsWe concluded that if people do not spend time together and are not impregnated with the unique culture and values of a given organization, they will not feel a connection to its distinctive ethos and may choose to leave. In the longer-term, the last challenge may be the biggest single opportunity for employees post-pandemic and concurrently the single biggest challenge that organizational leadership will need to address, given that sustainable market success depends on talent.Originality/valueThe results showed that team communication, teamwork coordination, social and emotional connections among team members, nurturing of creativity, as well as of the organizational culture were of high importance to the team in the hybrid work model. Thus, we confirmed the findings of other authors. The study contributes to our understanding of the impact of the hybrid work model on teamwork and team dynamics and provides some guidance on how organizations can mitigate these, in particular through the team manager.
目的我们旨在从五个关键挑战(即沟通、协调、联系、创造力和文化)的角度,分析向团队工作和团队动力混合模式过渡的影响。我们将研究分为几个阶段:2021 年 12 月至 2022 年 1 月和 2022 年 7 月至 8 月。在第一阶段,我们对远程团队的所有成员进行了计算机辅助在线访谈(CAWI),并对经理进行了深入访谈。在 2022 年 2 月从远程工作过渡到混合工作后,我们再次回到团队,对团队领导和经理进行了深入访谈。研究结果我们确定了主要研究结果,即当团队从完全远程工作模式转变为混合工作模式时,5 个 C(沟通、协调、联系、创造力和文化)之间的差异对所分析团队运作的管理影响。研究的局限性/影响我们得出结论,如果人们没有在一起的时间,没有受到特定组织独特文化和价值观的熏陶,他们就不会感受到与该组织独特精神的联系,并可能选择离开。从长远来看,最后一项挑战可能是大流行后员工面临的最大机遇,同时也是组织领导层需要应对的最大挑战,因为可持续的市场成功取决于人才。 研究结果表明,在混合工作模式中,团队沟通、团队协作协调、团队成员之间的社会和情感联系、创造力的培养以及组织文化对团队具有重要意义。因此,我们证实了其他作者的研究结果。这项研究有助于我们了解混合工作模式对团队工作和团队动力的影响,并为组织如何减轻这些影响(尤其是通过团队管理者)提供了一些指导。
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引用次数: 0
Exploring virtual goods purchase intentions: an integrated SEM-NCA approach in online gaming 探索虚拟商品购买意向:网络游戏中的 SEM-NCA 综合方法
IF 0.9 Q2 Social Sciences Pub Date : 2024-02-26 DOI: 10.1108/cemj-09-2023-0350
Nadjim Mkedder, Mahmut Bakır, Yaser Aldhabyani, F. Z. Ozata
PurposeVirtual goods consumption has risen dramatically in recent years. Recognizing the benefits of virtual goods in generating revenue for online game companies, marketers strive to understand the motives behind virtual goods purchases. We investigated the direct and indirect effects of functional, emotional, and social values through player satisfaction on purchase intention toward virtual goods among online players.Design/methodology/approachIn total, we surveyed 332 online game players utilizing a structured questionnaire. We employed a multi-analytic approach combining partial least squares structural equation modeling (PLS-SEM) and necessary condition analysis (NCA) to examine the proposed relationships.FindingsThe findings show that all dimensions of value and player satisfaction significantly affect the intention to acquire virtual goods. However, social value does not exert a significant effect on player satisfaction. Moreover, we confirmed that player satisfaction mediates the relationships between functional value, emotional value, and purchase intention. Furthermore, NCA results indicated that all predictors in the model are necessary conditions of purchase intention for virtual goods.Originality/valueThese findings contribute to an enhanced understanding of purchase intentions among online game players from a symmetric (PLS-SEM) and asymmetric (NCA) perspective by proposing a multi-analytic approach.
目的 近年来,虚拟商品消费急剧上升。由于认识到虚拟物品能为网络游戏公司带来收益,营销人员努力了解虚拟物品购买背后的动机。我们研究了功能价值、情感价值和社会价值通过玩家满意度对网络游戏玩家购买虚拟物品意向的直接和间接影响。我们采用了结合偏最小二乘结构方程建模(PLS-SEM)和必要条件分析(NCA)的多元分析方法来研究提出的关系。研究结果研究结果表明,价值和玩家满意度的所有维度都会显著影响虚拟商品的购买意向。然而,社会价值对玩家满意度的影响并不明显。此外,我们证实玩家满意度在功能价值、情感价值和购买意向之间起到了中介作用。此外,NCA 结果表明,模型中的所有预测因素都是虚拟物品购买意向的必要条件。原创性/价值这些发现通过提出一种多重分析方法,从对称(PLS-SEM)和非对称(NCA)的角度加深了对网络游戏玩家购买意向的理解。
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引用次数: 0
Spiritual leadership and work engagement: a mediating role of spiritual well-being 精神领导力与工作投入:精神幸福的中介作用
IF 0.9 Q2 Social Sciences Pub Date : 2024-02-23 DOI: 10.1108/cemj-05-2023-0223
J. Samul
PurposeRecently, both researchers and practitioners have been very interested in the impact of leadership on employee engagement. Thus, I aimed to examine the relationship between spiritual leadership and work engagement through the mediating role of spiritual well-being at work.Design/methodology/approachI assessed spiritual leadership, engagement, and well-being in an empirical study based on a sample of 223 employees. I collected data through a survey-based method and analyzed them using structural equation modeling (SEM).FindingsThe present study contributes to the existing knowledge in the leadership field, especially spiritual leadership. The results revealed that spiritual leadership impacts employees’ work engagement by indirectly influencing employees’ spiritual well-being.Research limitations/implicationsTheoretically, the findings imply that spiritual well-being can be one of the factors considered in enhancing work engagement through spiritual leadership.Practical implicationsFinding evidence that spiritual leadership, like other leadership styles, can foster employee engagement. Therefore, leaders should take care of employees’ spiritual needs.Originality/valueMany researchers have indicated that well-being is associated with employee engagement. However, they overlooked employees’ spiritual well-being in the research. The study confirmed the unexplored mediating role of spiritual well-being between spiritual leadership and employee engagement.
目的最近,研究人员和从业人员都非常关注领导力对员工敬业度的影响。因此,我旨在通过工作中精神幸福感的中介作用来研究精神领导力与工作投入之间的关系。我通过基于调查的方法收集数据,并使用结构方程模型(SEM)对数据进行分析。研究结果本研究为领导力领域,尤其是精神领导力领域的现有知识做出了贡献。研究局限/启示从理论上讲,研究结果表明,精神领导力可以作为通过精神领导力提高员工工作投入度的因素之一。实践意义研究结果证明,精神领导力与其他领导风格一样,可以促进员工的工作投入度。原创性/价值许多研究人员指出,幸福感与员工敬业度有关。然而,他们在研究中忽略了员工的精神幸福感。本研究证实了精神幸福感在精神领导力与员工敬业度之间的中介作用,而这一作用尚未被探索。
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引用次数: 0
The importance of emotions in contemporary human resource management 情感在当代人力资源管理中的重要性
IF 0.9 Q2 Social Sciences Pub Date : 2024-02-20 DOI: 10.1108/cemj-05-2023-0202
M. Juchnowicz, Hanna Kinowska, Hubert Gąsiński
PurposeThe literature currently offers only fragmentary insights into the research on the relationship between employee emotions and human resource management (HRM). Therefore, further research is essential to bridge this knowledge gap. Our study aims to identify the mediating effects of positive employee emotions and exhaustion in the relationship between HRM and employee engagement.Design/methodology/approachDrawing on the literature review findings, a conceptual model was formulated to illustrate the relationship between HRM, employee emotions and engagement. A confirmatory analysis was conducted using structural equation modelling (SEM CFA) on a sample of 1,000 employees to validate the proposed model. The data were collected in 2021, with a particular emphasis on exploring the indirect influence of HRM on engagement through positive employee emotions and exhaustion.FindingsThe quantitative research aimed to test a model depicting the relationship between HRM and employee emotions. The findings indicate the robust effect of HRM on positive employee emotions and exhaustion. The authors observed significant variation in the level of impact depending on the size of the organisation (stronger in large firms) and the sector (stronger in the public sector).Originality/valueThe study bridges the gap in our understanding of the link between HRM and employee emotions. It would be advisable to further explore the specific impact of individual HRM practices on both positive and negative employee emotions. It is worth extending the scope of future research to explore components of the investigated constructs as well as mediators and moderators of the relationship between HRM and employee emotions.
目的 目前的文献对员工情绪与人力资源管理(HRM)之间关系的研究只提供了零星的见解。因此,进一步的研究对于弥补这一知识空白至关重要。我们的研究旨在确定员工的积极情绪和疲惫感在人力资源管理与员工敬业度之间的中介效应。我们使用结构方程模型(SEM CFA)对 1,000 名员工样本进行了确认分析,以验证所提出的模型。数据收集于 2021 年,重点探讨了人力资源管理通过积极的员工情绪和疲惫对敬业度的间接影响。研究结果这项定量研究旨在检验描述人力资源管理与员工情绪之间关系的模型。研究结果表明,人力资源管理对员工的积极情绪和疲惫感有着强有力的影响。作者观察到,影响程度因组织规模(大型企业更强)和行业(公共部门更强)而存在明显差异。建议进一步探讨个别人力资源管理实践对员工积极和消极情绪的具体影响。值得扩大未来研究的范围,探讨所研究的构建要素以及人力资源管理与员工情绪之间关系的中介和调节因素。
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引用次数: 0
Does reaction to controversy in corporate narratives depend on its significance for various stakeholders? 企业叙述中对争议的反应是否取决于争议对不同利益相关者的意义?
IF 0.9 Q2 Social Sciences Pub Date : 2024-02-19 DOI: 10.1108/cemj-05-2023-0230
Halina Waniak‑Michalak, Jan Michalak
PurposeThe study aims to determine whether a relationship exists between the potential significance of corporate controversies for stakeholders and how organisations respond to them in their annual and sustainability reports.Design/methodology/approachThis paper employs content analysis on annual and sustainability reports of 48 listed companies from the Refinitiv database. The logit regression was used to estimate the model.FindingsThe study revealed that the main factors increasing the probability of a controversial issue being addressed in a corporate report are the controversy’s potential significance, companies’ financial performance and lawsuits.Research limitations/implicationsOur study has three major limitations. These are a relatively small sample of companies and reports, focusing on disclosures made in corporate reports and omitting other channels of communication, for example, social media, and a certain amount of subjectivity in the process of coding information.Social implicationsFormer studies show that corporations face a serious risk of their hypocritical strategies becoming too evident for stakeholder groups. Our findings suggest that the risk is already materialising and may undermine the idea of CSR and sustainability reporting.Originality/valueOur research focuses on high-profile adverse incidents widely reported in the media, the omission of which from corporate reports seems to constitute a particular case of organised hypocrite. It also demonstrates that companies use an impression management strategy to defuse adverse publicity and that major controversies cause minor ones to be omitted from their reports.
目的本研究旨在确定企业争议对利益相关者的潜在意义与企业在年度报告和可持续发展报告中如何应对争议之间是否存在关系。研究结果研究结果表明,增加企业报告中涉及争议问题的概率的主要因素是争议的潜在重要性、企业的财务业绩和法律诉讼。研究局限性/意义我们的研究有三大局限性。社会影响先前的研究表明,企业面临着一种严重的风险,即其虚伪战略对于利益相关者群体来说过于明显。我们的研究结果表明,这种风险已经显现,并可能破坏企业社会责任和可持续发展报告的理念。原创性/价值我们的研究侧重于媒体广泛报道的高知名度负面事件,企业报告中的遗漏似乎构成了有组织的虚伪行为的特殊案例。研究还表明,企业利用印象管理策略来化解负面宣传,而重大争议会导致次要争议在报告中被忽略。
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引用次数: 0
The effects of shaping employee work engagement and job satisfaction on company performance results: the mediating role of HRM outcomes in Central European MNCs 塑造员工工作投入度和工作满意度对公司业绩结果的影响:中欧跨国公司人力资源管理成果的中介作用
IF 0.9 Q2 Social Sciences Pub Date : 2024-02-13 DOI: 10.1108/cemj-05-2023-0215
M. Stor
PurposeThe main goal of the article is to determine the mediating role of human resources management (HRM) outcomes in the relationships between shaping employee work engagement and job satisfaction (SEWE&JS) and company performance results and to establish whether there are any identifiable regularities in this scope in the pre-pandemic and pandemic period in the headquarters (HQs) and foreign subsidiaries of multinational companies (MNCs).Design/methodology/approachThe empirical research included 200 MNCs headquartered in Central Europe. The raw data in the variables were adjusted with the efficiency index (EI) to capture the actual relations between the variables under study. The partial least squares structural equation modeling (PLS-SEM) was used to verify the research hypotheses and assess the mediating effects.FindingsThe research findings show that the HRM outcomes positively mediate the relationships between SEWE&JS and the company performance results. HRM outcomes turned out to be a stronger mediator between SEWE&JS and company performance results in finance and quality in the HQs during the pandemic. By contrast, in the local subsidiaries, they were a stronger mediator of the relationships between the results in innovativeness and quality during the pandemic.Originality/valueIn addition to confirming the results of some other researchers, the research findings also provide new knowledge. They determine the mediating role of HRM outcomes in the relationship between SEWE&JS and the three categories of company performance results, namely finance, innovativeness and quality. In addition, they identify certain regularities in the four studied contexts, which is a novelty in this type of research. A novelty is also the use of employee key performance indicators (KPIs) in the data analysis as the efficiency index in analyzing the effect of the variables under study. The value of the research is also the fact that it covers HRM in MNCs established in Central Europe, which, compared to MNCs from the Western world, is not a frequent subject of research.
本文的主要目的是确定人力资源管理(HRM)结果在塑造员工工作投入度和工作满意度(SEWE&JS)与公司业绩结果之间关系中的中介作用,并确定在跨国公司(MNCs)总部和国外子公司大流行前和大流行期间,这一范围内是否存在任何可识别的规律性。用效率指数(EI)对变量的原始数据进行了调整,以反映所研究变量之间的实际关系。研究结果表明,人力资源管理成果对 SEWE&JS 与公司业绩结果之间的关系起着积极的中介作用。在大流行病期间,人力资源管理成果在 SEWE&JS 与总部财务和质量方面的公司业绩结果之间起到了更强的中介作用。与此相反,在大流行病期间,人力资源管理结果在当地子公司的创新性和质量结果之间起到了更强的中介作用。研究结果确定了人力资源管理成果在 SEWE&JS 与财务、创新性和质量这三类公司业绩结果之间关系中的中介作用。此外,他们还确定了所研究的四种情况的某些规律性,这在此类研究中是一个新颖之处。在数据分析中使用员工关键绩效指标(KPI)作为分析所研究变量影响的效率指标,也是一个新颖之处。这项研究的价值还在于它涵盖了中欧跨国公司的人力资源管理,与西方世界的跨国公司相比,中欧跨国公司的人力资源管理研究并不常见。
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引用次数: 0
The effects of shaping employee work engagement and job satisfaction on company performance results: the mediating role of HRM outcomes in Central European MNCs 塑造员工工作投入度和工作满意度对公司业绩结果的影响:中欧跨国公司人力资源管理成果的中介作用
IF 0.9 Q2 Social Sciences Pub Date : 2024-02-13 DOI: 10.1108/cemj-05-2023-0215
M. Stor
PurposeThe main goal of the article is to determine the mediating role of human resources management (HRM) outcomes in the relationships between shaping employee work engagement and job satisfaction (SEWE&JS) and company performance results and to establish whether there are any identifiable regularities in this scope in the pre-pandemic and pandemic period in the headquarters (HQs) and foreign subsidiaries of multinational companies (MNCs).Design/methodology/approachThe empirical research included 200 MNCs headquartered in Central Europe. The raw data in the variables were adjusted with the efficiency index (EI) to capture the actual relations between the variables under study. The partial least squares structural equation modeling (PLS-SEM) was used to verify the research hypotheses and assess the mediating effects.FindingsThe research findings show that the HRM outcomes positively mediate the relationships between SEWE&JS and the company performance results. HRM outcomes turned out to be a stronger mediator between SEWE&JS and company performance results in finance and quality in the HQs during the pandemic. By contrast, in the local subsidiaries, they were a stronger mediator of the relationships between the results in innovativeness and quality during the pandemic.Originality/valueIn addition to confirming the results of some other researchers, the research findings also provide new knowledge. They determine the mediating role of HRM outcomes in the relationship between SEWE&JS and the three categories of company performance results, namely finance, innovativeness and quality. In addition, they identify certain regularities in the four studied contexts, which is a novelty in this type of research. A novelty is also the use of employee key performance indicators (KPIs) in the data analysis as the efficiency index in analyzing the effect of the variables under study. The value of the research is also the fact that it covers HRM in MNCs established in Central Europe, which, compared to MNCs from the Western world, is not a frequent subject of research.
本文的主要目的是确定人力资源管理(HRM)结果在塑造员工工作投入度和工作满意度(SEWE&JS)与公司业绩结果之间关系中的中介作用,并确定在跨国公司(MNCs)总部和国外子公司大流行前和大流行期间,这一范围内是否存在任何可识别的规律性。用效率指数(EI)对变量的原始数据进行了调整,以反映所研究变量之间的实际关系。研究结果表明,人力资源管理成果对 SEWE&JS 与公司业绩结果之间的关系起着积极的中介作用。在大流行病期间,人力资源管理成果在 SEWE&JS 与总部财务和质量方面的公司业绩结果之间起到了更强的中介作用。与此相反,在大流行病期间,人力资源管理结果在当地子公司的创新性和质量结果之间的中介作用更强。研究结果确定了人力资源管理成果在 SEWE&JS 与财务、创新性和质量这三类公司业绩结果之间关系中的中介作用。此外,他们还确定了所研究的四种情况的某些规律性,这在此类研究中是一个新颖之处。在数据分析中使用员工关键绩效指标(KPI)作为分析所研究变量影响的效率指标,也是一个新颖之处。这项研究的价值还在于它涵盖了中欧跨国公司的人力资源管理,与西方世界的跨国公司相比,中欧跨国公司的人力资源管理研究并不常见。
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引用次数: 0
COVID-induced virtual teams: A phenomenon-based framework and methodological advice for studying novel events COVID 引发的虚拟团队:研究新事件的基于现象的框架和方法建议
IF 0.9 Q2 Social Sciences Pub Date : 2024-02-13 DOI: 10.1108/cemj-12-2022-0244
Jasmin Mahadevan, Tobias Reichert, Jakob Steinmann, Annabelle Stärkle, Sven Metzler, Lisa Bacher, Raphael Diehm, Frederik Goroll
PurposeWe conceptualized the novel phenomenon of COVID-induced virtual teams and its implications and provided researchers with the required information on how to conduct a phenomenon-based study for conceptualizing novel phenomena in relevant ways.Design/methodology/approachThis article stems from phenomenon-based and, thus, theory-building and grounded qualitative research in the German industrial sector. We conducted 47 problem-centered interviews in two phases (February–July 2021 and February–July 2022) to understand how team members and team leaders experienced COVID-induced virtual teamwork and its subsequent developments.FindingsEmpirically, we found COVID-induced virtual teams to be characterized by a high relevance of shaping positive team dynamics via steering internal moderators; crisis is a novel external moderator and transformation becomes the key output factor to be leveraged. Work-from-home leads to specific configuration needs and interrelations between work-from-home and on-site introduce additional dynamics. Methodologically, the phenomenon-based approach is found to be highly suitable for studying the effects of such novel phenomena.Research limitations/implicationsThis article is explorative. Thus, we advocate further research on related novel phenomena, such as post-COVID-hybrid and work-from-home teams. A model of how to encourage positive dynamics in post-COVID-hybrid teams is developed and lays the groundwork for further studies on post-COVID teamwork. Concerning methodology, researchers are provided with information on how to conduct phenomenon-based research on novel phenomena, such as the COVID-induced virtual teams that we studied.Practical implicationsCompanies receive advice on how to encourage positive dynamics in post-COVID teamwork, e.g. on identifying best practices and resilient individuals.Social implicationsIn a country such as Germany that faces labor shortages, our insights might facilitate better labor-market integration for those with care-work obligations and international workers.Originality/valueWe offer a first conceptualization of a relevant novel phenomenon, namely COVID-induced virtual teams. We exemplify the phenomenon-based approach as a suitable methodology that serves to build relevant theory using active categorization.
目的我们对 COVID 引发的虚拟团队这一新颖现象及其影响进行了概念化,并为研究人员提供了如何开展基于现象的研究的必要信息,以便以相关方式对新颖现象进行概念化。我们分两个阶段(2021 年 2 月至 7 月和 2022 年 2 月至 7 月)进行了 47 次以问题为中心的访谈,以了解团队成员和团队领导是如何体验 COVID 引发的虚拟团队工作及其后续发展的。研究结果从经验上看,我们发现 COVID 引发的虚拟团队的特点是,通过引导内部调节因素塑造积极的团队动态具有高度相关性;危机是一种新的外部调节因素,而转型则成为需要利用的关键产出因素。在家工作会导致特定的配置需求,在家工作与现场工作之间的相互关系会带来额外的动力。在方法论上,我们发现基于现象的方法非常适合研究此类新现象的影响。因此,我们主张进一步研究相关的新现象,如后 COVID 混合团队和在家工作团队。我们建立了一个如何鼓励后 COVID 混合型团队中积极动态的模型,为进一步研究后 COVID 团队工作奠定了基础。在方法论方面,为研究人员提供了如何对新现象(如我们研究的由 COVID 引发的虚拟团队)进行基于现象的研究的信息。实践意义企业将获得如何在后 COVID 时代团队工作中鼓励积极动力的建议,如确定最佳实践和有弹性的个人。社会意义在德国这样一个面临劳动力短缺的国家,我们的见解可能会促进那些有护理工作义务的人和国际工人更好地融入劳动力市场。原创性/价值我们首次提出了相关新现象的概念,即 COVID 引发的虚拟团队。我们举例说明了基于现象的方法是一种合适的方法,有助于通过积极的分类建立相关理论。
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Central European Management Journal
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