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Forecast of Changes in Business Administration Driven by Digitalization 数字化驱动下企业管理变革的预测
Pub Date : 2021-06-09 DOI: 10.4236/ojbm.2021.94092
Susan M. Wieczorek, S. Ludwig, L. Büttner, Mathias R. Bauer, P. Markovič
This paper on hand deals with a research gap, since there were no sources on the topic of changes in business administration studies induced by Industry 4.0 until the year 2018. For this reason, a document analysis was used to examine essential studies from the years 2010 to 2016. This was followed by twenty interviews with experts from universities and companies. Furthermore, a total of 71 people took part in a subsequent online survey. With digitization, the requirements for business administration graduates are also changing from technical competence to methodological and digital competence. Digitization has an impact on all areas, politics, society and the economy. The higher education sector is not unaffected by this either, because universities are forerunners in the transfer of knowledge. For this reason, there is a need to reform and at the same time strengthen the education system. Educational institutions should focus on effective learning and relevant learning content. Thus, the present research deals with the changes at university (especially business studies) and company level induced by Industry 4.0, focusing on the demands on business economists coupled with the entrepreneurial changes of tomorrow. Using the mixed-method approach, a qualitative and a quantitative research approach was carried out. This was based on a three-step sequential research approach: 1) document analysis, 2) expert interviews and 3) online surveys. As a result, the majority of the experts that have participated in the survey confirmed a strong impact of digitalization on the working environment. This change of the workplace requires an adaption by the employees as well as a revision of academic curriculars. Traditional education in business administration is not obsolete, however, requires a stronger link with topics of information technologies. Business administration in higher education must be subject to the following changes: 1) adaptation of curricula with regard to current trends business analytics, blockchain, artificial intelligence, 2) adaptation of IT infrastructure and resources in knowledge transfer such as blogs, online lectures, etc. as well as 3) stronger cooperation between business, science and education.
这篇论文处理了一个研究空白,因为直到2018年才有关于工业4.0引起的工商管理研究变化的话题的来源。出于这个原因,我们使用文献分析来检查2010年至2016年的基本研究。接下来是对大学和公司专家的20次采访。此外,共有71人参加了随后的在线调查。随着数字化的发展,对工商管理毕业生的要求也从技术能力转变为方法论和数字能力。数字化对政治、社会、经济等各个领域都产生了影响。高等教育部门也没有受到影响,因为大学是知识转移的先行者。因此,有必要改革并同时加强教育制度。教育机构应该注重有效的学习和相关的学习内容。因此,目前的研究涉及由工业4.0引起的大学(特别是商业研究)和公司层面的变化,重点关注对商业经济学家的需求以及明天的创业变化。采用混合方法,进行了定性和定量研究。这是基于三步顺序研究方法:1)文件分析,2)专家访谈,3)在线调查。因此,参与调查的大多数专家都证实了数字化对工作环境的巨大影响。这种工作场所的变化需要员工的适应,也需要对学术课程进行修订。然而,传统的工商管理教育并没有过时,需要与信息技术主题建立更强的联系。高等教育中的工商管理必须进行以下变革:1)适应当前趋势的课程,商业分析,区块链,人工智能,2)适应IT基础设施和知识转移资源,如博客,在线讲座等,以及3)加强商业,科学和教育之间的合作。
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引用次数: 0
Evaluating Management Support to the Internal Audit System in Bo District Council, Sierra Leone 评估塞拉利昂博区议会内部审计系统的管理支持
Pub Date : 2021-06-09 DOI: 10.4236/ojbm.2021.94087
Sualiho Sheriff
One of the daunting challenges facing the effective operations of Local Councils in Sierra Leone, particularly the Bo District Council is the quality of support services that drive accountability in the use of scarce financial resources. It is on this note that the study is intended to assess management supports towards the internal audit system. The study was conducted in Bo District Council located in the Southern Region of Sierra Leone. Bo District Council consists of 16 Chiefdoms, 25 Councilors, 3 Paramount Chiefs, 25 Wards, 16 Committees, 11 Constituencies, and 13 Core Staff Members. The secondary objectives were: 1) to assess the level of respondents’ perceptions on management support to the internal audit system; 2) to identify the scale of management support to the internal audit effectiveness, and 3) to establish the relationship between management support and internal audit effectiveness. The instruments employed for data collection include: questionnaires and documentary analysis. The sample population of the study is thirteen (13) core staff members that represents the sample size of the study, and includes all the departments and units of the Bo District Council. The 13 core staff members were selected by stratified sampling selection technique. The study employed descriptive design and results discussed in qualitative and quantitative methods. The reliability test was conducted 0.765 using the Crumb Alpha Test and was considered valid. The key findings of the study include: Lack of full support to the audit committee; lack of independence of the internal audit system; insufficient allocation of budget. It is recommended that the Local Service Commission should let the internal audit system being independent by creating a directorate of the internal audit department.
塞拉利昂地方议会,特别是博区议会要想有效运作,面临的一项艰巨挑战是在使用稀缺财政资源时推动问责制的支助服务质量。正是在这一点上,这项研究的目的是评价管理部门对内部审计制度的支持。这项研究是在塞拉利昂南部地区的博区议会进行的。博区议会由16个酋长、25个议员、3个最高酋长、25个区、16个委员会、11个选区及13名核心职员组成。次要目标是:1)评估受访者对内部审计系统管理支持的认知水平;2)确定管理层对内部审计有效性支持的规模;3)建立管理层支持与内部审计有效性之间的关系。数据收集的工具包括:问卷调查和文献分析。本研究的样本人口为十三(13)名核心工作人员,代表了研究的样本量,包括博区议会的所有部门和单位。采用分层抽样选择法选取13名核心工作人员。本研究采用描述性设计,并以定性和定量方法讨论结果。采用Crumb Alpha检验进行0.765的信度检验,认为有效。该研究的主要发现包括:审计委员会缺乏充分支持;内部审计制度缺乏独立性;预算分配不足。建议地方人事委员会设立内审司,使内审制度独立。
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引用次数: 1
Startups’ Valuation: A Bibliometric Analysis and Systematic Literature Review 创业公司估值:文献计量学分析与系统文献综述
Pub Date : 2021-06-09 DOI: 10.4236/ojbm.2021.94090
William Aparecido Maciel da Silva, Cristiane Orquisa Fantin, Marcelo Fukui, M. Jucá
This study maps and analyzes the academic literature regarding the main startups’ valuation methods by means of a bibliometric analysis and systematic review. The adoption of both methods requires the use of software such as RStudio, VOSViewer or Rank Words. In bibliometric analysis, the verification of its main laws—Zipf, Bradford and Lotka is also adopted. As a bibliometric analysis result, the most frequent keywords appear to be performance, innovation, entrepreneurship and venture capital. Most of the authors are associated with institutions located in Germany and in the United States. Concerning the systematic review results, the topic of identifying funding sources is urgent, considering the fact that startups are companies with high levels of uncertainty and risk. Another concern refers to the way of obtaining the types of data for inputs in the valuation models. Regarding the valuation methods, the ones of multiples are highlighted. As for future paths for further research, the authors emphasize the analysis of determinants influencing their value at different stages of maturity, as well as the adoption of unconventional valuation methods.
本研究采用文献计量分析和系统回顾的方法,对主要创业公司估值方法的学术文献进行了梳理和分析。采用这两种方法都需要使用RStudio, VOSViewer或Rank Words等软件。在文献计量学分析中,还采用zipf、Bradford和Lotka三条主要定律进行验证。从文献计量分析结果来看,最常见的关键词是绩效、创新、创业和风险投资。大多数作者都与位于德国和美国的机构有关。对于系统评估的结果,考虑到创业公司是具有高度不确定性和风险的公司,确定资金来源的话题迫在眉睫。另一个值得关注的问题是获取估值模型中输入的数据类型的方式。在估值方法上,着重强调了倍数法。对于未来进一步研究的路径,作者强调分析在不同成熟阶段影响其价值的决定因素,以及采用非常规的估值方法。
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引用次数: 1
Retaining Sales Associates in the Small Business Industry 在小型企业留住销售助理
Pub Date : 2021-06-09 DOI: 10.4236/ojbm.2021.94101
Benjamin O. Chukwu
The purpose of this multiple case study was to explore the managerial strategies that small businesses owners used to motivate and retain sales associates to increase profits. The study population included 4 small business owners in Texas who successfully implemented employee motivation and retention strategies. Data were collected from semistructured interviews, artifacts that included company websites and social media pages. The transformational leadership theory guided the study. Data were analyzed using Yin’s 5 steps of data analysis, including compiling data, disassembling data, reassembling data, interpreting data, and drawing conclusions. Three themes emerged from the data analysis: provide financial incentives, increase job satisfaction, and enhance job training. The findings showed that small business owners use the strategies to motivate and retain sales associates to increase business profits. This study’s results could contribute to positive social change by helping other small business owners implement motivation and retention strategies, which might enhance business sustainability. Business sustainability supports both local and state economies and fosters an optimum distribution of resources in the community.
这个多案例研究的目的是探索小企业主用来激励和留住销售人员以增加利润的管理策略。研究对象包括德克萨斯州的4个小企业主,他们成功地实施了员工激励和保留策略。数据收集自半结构化访谈、公司网站和社交媒体页面等人工制品。本研究以变革型领导理论为指导。数据分析采用Yin提出的数据分析五步法,即汇编数据、拆解数据、重组数据、解释数据、得出结论。数据分析显示了三个主题:提供经济激励、提高工作满意度和加强职业培训。研究结果表明,小企业主使用这些策略来激励和留住销售人员,以增加企业利润。本研究的结果可以通过帮助其他小企业主实施激励和保留策略来促进积极的社会变革,这可能会提高企业的可持续性。商业可持续性支持地方和国家经济,并促进社区资源的最佳分配。
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引用次数: 1
Determinants of Export Demand Function for Malawi Tobacco 马拉维烟草出口需求函数的决定因素
Pub Date : 2021-06-09 DOI: 10.4236/ojbm.2021.94099
Nomore Nkhoma, Yohana James Mgale, Yunxian Yan
This paper examines the export demand function of Malawi tobacco using panel data from 1997 to 2019. It estimates the relationship of tobacco quantity exported with Malawi’s export price, competitor’s export price, Gross Domestic Product (GDP), Real effective exchange rate (REER) as well as the impact of the World Health Organization’s (WHO) Framework Convention on Tobacco Control (FCTC). A double log fixed effects model with driscoll- kraay standard errors as well as fixed effects model with Least Square Dummy Variables (LSDV) model was used for empirical estimation. The empirical results confirmed that there exists a significant relationship among Malawi tobacco export demand, trade partner’s real income and export price. Furthermore, REER was elastic, while own price and cross price elasticities were less than zero. The results indicated that Malawi should take advantage of the high incomes of the tobacco importing countries to enhance international market share.
本文使用1997年至2019年的面板数据检验了马拉维烟草的出口需求函数。它估计了出口烟草数量与马拉维出口价格、竞争对手出口价格、国内生产总值、实际有效汇率以及世界卫生组织《烟草控制框架公约》的影响之间的关系。采用具有driscoll- kraay标准误差的双对数固定效应模型和具有最小二乘虚拟变量(LSDV)模型的固定效应模型进行经验估计。实证结果证实,马拉维烟草出口需求与贸易伙伴的实际收入和出口价格之间存在显著的关系。REER具有弹性,而自身价格和交叉价格弹性均小于零。结果表明,马拉维应利用烟草进口国的高收入来提高国际市场份额。
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引用次数: 0
The Impact of Creativity and Innovation on Entrepreneurship Development: Evidence from Nigeria 创意和创新对创业发展的影响:来自尼日利亚的证据
Pub Date : 2021-06-09 DOI: 10.4236/ojbm.2021.94095
Nwokebuife Onyinyechi Juliana, H. Hui, Mintah Clement, Ejiofor Nnaemeka Solomon, Ofori Kwame Elvis
This paper seeks to investigate the relationship between creativity and innovation on entrepreneurship development. Before doing so, we marry the insights of several pieces of works of literature on creativity, innovation, and entrepreneurship stemming from Joseph Schumpeter’s perspectives, theory, and research on innovation and entrepreneurship development. A survey design was adopted for the study. A valid sample of 257 impacted the study using Yemane sample size determination formulae. The research employed the Ordinary Least Square method and ANOVA Test for data analysis. In this study, we accept hypotheses H2 and H5 due to their significant and mutual relationship on the measured variable whereas H1, H3, and H4 were not accepted owing to their insignificant impact on the independent variable (entrepreneurship development). The most significant variables in this research are technological advancement and strategy. The findings of this research are quite different from the influential factors (Ali Al Qudah 2018). The two measured significant variables can then be considered as major factors or requirements for innovation and the success of a country’s entrepreneurship development. Having established this fact is a call on policy support and frame- work-specific not only for Nigeria but to any other country which is striving to achieve economic success. Interestingly, the matrix analysis established a strong relationship between creative thinking and innovative ability, as well as technological advancement although was negatively estimated on entrepreneurship development. This indicates that technological advancement is support for creativity and innovation. However, its direct effect on entrepreneurship development was not significantly estimated. This can further be investigated to ascertain reality. Therefore, this is a call on policy support and framework not only for Nigeria but to any other country which is striving to achieve economic success.
本文旨在探讨创造力和创新在创业发展中的关系。在此之前,我们结合了约瑟夫·熊彼特关于创新和创业发展的观点、理论和研究中关于创造力、创新和创业的几部文学作品的见解。本研究采用调查设计。使用Yemane样本量确定公式,有效样本257个影响研究。本研究采用普通最小二乘法和方差分析检验进行数据分析。在本研究中,我们接受假设H2和H5,因为它们对被测量变量具有显著的相互关系,而不接受假设H1、H3和H4,因为它们对自变量(创业发展)的影响不显著。本研究中最重要的变量是技术进步和战略。本研究的结果与影响因素有很大不同(Ali Al Qudah 2018)。这两个被测量的显著变量可以被认为是创新和一个国家创业发展成功的主要因素或要求。在确定了这一事实之后,就要求不仅为尼日利亚而且为任何其他正在努力取得经济成功的国家提供政策支持和具体框架。有趣的是,矩阵分析在创造性思维和创新能力以及技术进步之间建立了很强的关系,尽管对创业发展的估计是负向的。这表明,技术进步是对创造和创新的支持。然而,其对创业发展的直接影响并没有得到显著的估计。这可以进一步调查以确定事实。因此,这不仅是对尼日利亚的政策支持和框架的呼吁,也是对任何其他努力取得经济成功的国家的政策支持和框架的呼吁。
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引用次数: 17
Comparative Study of Strategic Management Schools (Prescriptive, Descriptive and Integrated) 战略管理学派比较研究(规定性、描述性和综合性)
Pub Date : 2021-06-09 DOI: 10.4236/ojbm.2021.94106
Farid Ahmad Monib, Jamaluddin Qanet, Mohammad Dawod Nabeel, Redwanullah Abdi
This article seeks to compare the schools of strategic management in three paradigms, especially descriptive and descriptive schools, and considers the integrated schools of strategic management as a combination of the other two types of schools. In this article, to achieve this goal, we first try to explain the concepts of strategic management, model, theory, approach, school and paradigm and schools of strategic management. Then, using the qualitative comparative research method and the type of close comparison, the researcher came to the conclusion that the schools of strategic management are not incomplete. They are complementary and it is necessary to use each of them in organizations. Then, we will compare the relationship between these concepts, especially the concepts of strategic management and strategic planning, with schools of learning and planning, and finally we will find out. The prescriptive and descriptive schools are complementary and supportive according to the integrated schools.
本文试图在三种范式下对战略管理学派进行比较,特别是描述性学派和描述性学派,并将综合型战略管理学派视为其他两种学派的结合。在本文中,为了实现这一目标,我们首先尝试解释战略管理的概念、模式、理论、方法、学派和范式以及战略管理学派。然后,运用定性比较研究方法和近比法,得出战略管理学派并非不完整的结论。它们是互补的,有必要在组织中使用它们中的每一个。然后,我们将这些概念,特别是战略管理和战略规划的概念,与学习和规划的学校之间的关系进行比较,最后我们会发现。规定性学校和描述性学校相对于综合学校是互补和支持的。
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引用次数: 1
Sustainability Reporting (SR) Disclosure and Value Relevance on Listed Saudi Firms 沙特上市公司可持续发展报告披露与价值相关性研究
Pub Date : 2021-06-09 DOI: 10.4236/ojbm.2021.94097
Hassan Haidar, R. Sohail
This study examines whether Sustainability Reporting (SR) contributes to the financial performance indicators of Saudi listed firms. The study’s data are imperiled to regression analysis using the econometric model in computing the Tobin’s Q value as proposed under the section on study variables. It also examines the value significance of SR on financial performance among the listed firms in Tadawul by determining whether Tobin’s Q is statistically significant by specific firm’s attributes, including firm size, leverage, and EPS. The outcomes indicate that Tobin’s Q is statistically significantly influenced by leverage, EPS and firm size. Additionally, the study validates that no correlation occurs between the SR practices of the listed firms in Tadawul and the corporate financial performance.
本研究探讨可持续发展报告(SR)是否有助于沙特上市公司的财务绩效指标。本研究的数据在使用计量经济模型计算Tobin’s Q值时存在回归分析的危险,这是在研究变量一节中提出的。本文还考察了SR对Tadawul上市公司财务绩效的价值显著性,通过公司规模、杠杆率和每股收益等特定公司属性来确定Tobin’s Q是否具有统计显著性。结果表明,杠杆率、每股收益和公司规模对托宾Q有显著的影响。此外,研究验证了Tadawul上市公司的社会责任实践与公司财务绩效之间不存在相关性。
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引用次数: 4
Development of Framework for Talent Management in the Global Context 全球背景下人才管理框架的发展
Pub Date : 2021-06-09 DOI: 10.4236/ojbm.2021.94096
Mohammed Al Haziazi
Talent management practices ensure that the right people want to join the company and effectively bring new, talented workers into the company. The purpose of this paper is to contribute to the development of framework for talent management under the current global context. The paper is built on the analysis and synthesis of scientific literature which enables to describe the phenomenon of the talent management. The advancement in the field of talent management, this paper tried to analyze the talent management in global context from four perspectives such as human centric culture, digital skills, employee wellbeing and human resource analytics and develop a framework. Talent management has emerged as the biggest challenge facing organizations. Today, human capital at every level is considered more important than ever to organizations that hope to raise their competitiveness, both globally and locally, as all organizations face a global competition. For countries operating in multinational environments, the framework and measurement approach can be applied to understand unique challenges in the current global scenario that may reflect both the capabilities and behaviors of human capital in those countries. The talent management framework also suggests that future research work will help the global organization to face the challenges in the talent management in the competitive environment.
人才管理实践确保合适的人愿意加入公司,并有效地为公司带来新的、有才华的员工。本文的目的是为当前全球背景下人才管理框架的发展做出贡献。本文在对科学文献进行分析和综合的基础上,对人才管理现象进行了描述。随着人才管理领域的发展,本文试图从以人为本的文化、数字技能、员工福利和人力资源分析四个角度来分析全球背景下的人才管理,并构建一个框架。人才管理已成为企业面临的最大挑战。今天,对于希望提高全球和本地竞争力的组织来说,各级人力资本被认为比以往任何时候都更加重要,因为所有组织都面临着全球竞争。对于在多国环境中运作的国家,可以应用该框架和测量方法来了解当前全球情景中可能反映这些国家人力资本能力和行为的独特挑战。人才管理框架还表明,未来的研究工作将有助于全球组织在竞争环境中面对人才管理方面的挑战。
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引用次数: 6
Relationship Marketing and Information Technology’s Impact on Customer Satisfaction and Commitment 关系营销与信息技术对顾客满意与承诺的影响
Pub Date : 2021-04-16 DOI: 10.4236/OJBM.2021.93055
Kamal Abubakar Abraham Sleiman, Xiangyu Cai, Juanli Lan, Hongzhen Lei, Ru Liu
The rapid growth of the technology industry has changed the condition of relationship marketing. The business has simultaneously become more comfortable and more complicated. It is easier because one can send and receive business information in the click of a button, it is complicated because the new technologies bring new demand and challenges to the companies. The use of self-service technology is widespread in China. The purpose of this paper is to show the impact of information technology on relationship marketing and the factors that lead to customer satisfaction and commitment to SSTs usage. SPSS was used for the study. The finding of this study shows that trust is a significant factor for achieving customer satisfaction and commitment, followed by perceived convenience. Customer satisfaction has the highest relationship with customer commitment. This study may help the bank administration to improve the (ATM) self-service technology in a way that will bring more satisfaction to the customer, which will result in commitment.
科技产业的快速发展改变了关系营销的状况。商业同时变得更加舒适和复杂。简单是因为人们可以通过点击一个按钮来发送和接收商业信息,复杂是因为新技术给公司带来了新的需求和挑战。自助服务技术的使用在中国很普遍。本文的目的是展示信息技术对关系营销的影响,以及导致客户满意度和承诺使用SSTs的因素。本研究采用SPSS统计软件。本研究发现,信任是实现顾客满意和承诺的重要因素,其次是感知便利。顾客满意度与顾客承诺的关系最高。本研究可以帮助银行管理部门改进(ATM)自助服务技术,使客户更满意,从而产生承诺。
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引用次数: 2
期刊
Open Journal of Business and Management
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