{"title":"Session details: Posters and Demos","authors":"Kellyton dos Santos Brito, Murray Scott","doi":"10.1145/3247605","DOIUrl":"https://doi.org/10.1145/3247605","url":null,"abstract":"","PeriodicalId":416111,"journal":{"name":"Proceedings of the 18th Annual International Conference on Digital Government Research","volume":"68 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-06-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126059171","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In e-government literature, there have been very few studies that constructed longitudinal data and empirically assessed the association of e-government development and corruption in different cultural context. This paper constructs a highly-balanced panel dataset of 57 countries from 2003 to 2014. We found that, although the level of corruption and e-government are negatively correlated, this association is a result of past time-invariant factors in different countries. The change of e-government development level seems to not affect the change ofcorruption levelin 57 countries in the past ten years. On the other hand, the magnitude of the way that e-government affect corruption does vary according to different cultural contexts. E-government development affects corruption more effectively in countries with a culture that have low uncertainty avoidance level and low power distance level. We also find that GDP per capita is a consistent estimator of corruption and e-government development, which implies that economic development is essential to cure corruption and provide funding for e-government development.
{"title":"E-government, corruption reduction and culture: a study based on panel data of 57 countries","authors":"Haoyu Zhao, M. Ahn, A. Manoharan","doi":"10.1145/3085228.3085292","DOIUrl":"https://doi.org/10.1145/3085228.3085292","url":null,"abstract":"In e-government literature, there have been very few studies that constructed longitudinal data and empirically assessed the association of e-government development and corruption in different cultural context. This paper constructs a highly-balanced panel dataset of 57 countries from 2003 to 2014. We found that, although the level of corruption and e-government are negatively correlated, this association is a result of past time-invariant factors in different countries. The change of e-government development level seems to not affect the change ofcorruption levelin 57 countries in the past ten years. On the other hand, the magnitude of the way that e-government affect corruption does vary according to different cultural contexts. E-government development affects corruption more effectively in countries with a culture that have low uncertainty avoidance level and low power distance level. We also find that GDP per capita is a consistent estimator of corruption and e-government development, which implies that economic development is essential to cure corruption and provide funding for e-government development.","PeriodicalId":416111,"journal":{"name":"Proceedings of the 18th Annual International Conference on Digital Government Research","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-06-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131107050","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Wilton de Paula Filho, Isabel Rosseti, J. V. Filho
Twitter is a microblogging where users can publish short messages restricted to 140 characters. It has been used in the political scene from different perspectives. One of them is predicting election results. In this area, many researchers have drawn their attention to hashtag studies. However, its use is still limited to the collection and selection stages, related to the prediction process. In addition, most studies investigating hashtags have performed an arbitrary hashtag selection. Tweets/retweets are still the main source of information to prediction election results. In this paper, the relevance of hashtags available on tweets / retweets and on the descriptions of user's profiles was investigated. Furthermore, descriptions of user's profiles were investigated to verify whether the political position expressed by users is relevant in a presidential sample. In order to do so, 1,974,401 tweets / retweets from 432,289 different users were collected during the 2016 presidential election campaign in the US. The main conclusion revealed that the most frequent hashtags contained first names, surnames and candidates' campaign slogans; 10% of all messages had a political hashtag, and users expressing some kind of political position in their descriptions posted 20.7% of all messages.
{"title":"On tweets, retweets, hashtags and user profiles in the 2016 American Presidential Election Scene","authors":"Wilton de Paula Filho, Isabel Rosseti, J. V. Filho","doi":"10.1145/3085228.3085230","DOIUrl":"https://doi.org/10.1145/3085228.3085230","url":null,"abstract":"Twitter is a microblogging where users can publish short messages restricted to 140 characters. It has been used in the political scene from different perspectives. One of them is predicting election results. In this area, many researchers have drawn their attention to hashtag studies. However, its use is still limited to the collection and selection stages, related to the prediction process. In addition, most studies investigating hashtags have performed an arbitrary hashtag selection. Tweets/retweets are still the main source of information to prediction election results. In this paper, the relevance of hashtags available on tweets / retweets and on the descriptions of user's profiles was investigated. Furthermore, descriptions of user's profiles were investigated to verify whether the political position expressed by users is relevant in a presidential sample. In order to do so, 1,974,401 tweets / retweets from 432,289 different users were collected during the 2016 presidential election campaign in the US. The main conclusion revealed that the most frequent hashtags contained first names, surnames and candidates' campaign slogans; 10% of all messages had a political hashtag, and users expressing some kind of political position in their descriptions posted 20.7% of all messages.","PeriodicalId":416111,"journal":{"name":"Proceedings of the 18th Annual International Conference on Digital Government Research","volume":"120 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-06-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125581393","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Manuel Ríos, Valentín Robles, Federico Rudolf, T. Rahman
This poster paper presents initial results of a research and development project that aims at promoting citizen engagement on city issues through a mobile application and a back-office solution. Through a mobile app, called MiCiudad (MyCity) citizens can report different kinds of issues affecting their neighborhoods or lives in the city; for example, they can inform about non-working traffic lights, garbage on the street, power cuts on a given sector, insecurity issues on a specific neighborhood, etc. Through the back-office solution, the system facilitates communication between local government authorities, private companies responsible for service delivery and community members. The solution assists in reporting service malfunctioning, that is often hard and messy for citizens, mainly due to many different channels available for such communication. Usually, each service provider offers its own channels to report problems, and the local government also provides some more -- e.g. 911, email, social media accounts, etc. The availability of so many channels causes losses in both ends; citizens tend to choose not to report issues bothering them, and as a consequence, private companies or the local government delay in detecting service malfunction. Both situations end in lack of service improvements.
{"title":"\"miCiudad\" (myCity): Promoting Citizen Engagement to Improve Service Delivery in Cities","authors":"Manuel Ríos, Valentín Robles, Federico Rudolf, T. Rahman","doi":"10.1145/3085228.3085322","DOIUrl":"https://doi.org/10.1145/3085228.3085322","url":null,"abstract":"This poster paper presents initial results of a research and development project that aims at promoting citizen engagement on city issues through a mobile application and a back-office solution. Through a mobile app, called MiCiudad (MyCity) citizens can report different kinds of issues affecting their neighborhoods or lives in the city; for example, they can inform about non-working traffic lights, garbage on the street, power cuts on a given sector, insecurity issues on a specific neighborhood, etc. Through the back-office solution, the system facilitates communication between local government authorities, private companies responsible for service delivery and community members. The solution assists in reporting service malfunctioning, that is often hard and messy for citizens, mainly due to many different channels available for such communication. Usually, each service provider offers its own channels to report problems, and the local government also provides some more -- e.g. 911, email, social media accounts, etc. The availability of so many channels causes losses in both ends; citizens tend to choose not to report issues bothering them, and as a consequence, private companies or the local government delay in detecting service malfunction. Both situations end in lack of service improvements.","PeriodicalId":416111,"journal":{"name":"Proceedings of the 18th Annual International Conference on Digital Government Research","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-06-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132741225","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Government data interoperability facilitates information sharing between business processes and organizations contributing to enhance public service delivery and informed decisions to support public policy making. Despite its relevance, there is scarce research work on solutions to facilitate data interoperability in the Science and Technology government sector. This paper presents a case study describing a technical solution -- Integrated Management and Evaluation System (SIGEVA -- Sistema Integrado de Gestión y Evaluación), implemented by the National Council for Scientific and Technical Research (CONICET) in Argentina. SIGEVA comprises a set of applications for the management and evaluation of research projects and researchers, widely used by research centers, public and private universities, and the Ministry of Science, Technology and Productive Innovation in Argentina. The relevance of SIGEVA relies on showcasing a technical solution overcoming barriers for data exchange, enabling to nationally consolidate relevant information related to science and technology. However, the analysis of the case study reveals weaknesses. Results show that an initial stage of data interoperability contributes to break information silos among organizations contributing to improve end users' activities. However, further interoperability levels and non-technical issues are required and must be considered during the development process of technical solutions for data interoperability. The paper also presents a data interoperability framework to ensure semantic consistency while dealing with data heterogeneity. The framework is validated against the weaknesses identified for the case study, and an approach for generalizing its usage to other government sectors is discussed.
政府数据的互操作性促进了业务流程和组织之间的信息共享，有助于加强公共服务的提供和知情决策，以支持公共政策的制定。尽管它具有相关性，但在促进科技政府部门数据互操作性的解决方案方面的研究工作很少。本文介绍了一个案例研究，描述了阿根廷国家科学技术研究委员会(CONICET)实施的技术解决方案-综合管理和评估系统(SIGEVA - Sistema Integrado de Gestión y Evaluación)。SIGEVA包括一套用于管理和评估研究项目和研究人员的应用程序，被阿根廷的研究中心、公立和私立大学以及科学、技术和生产创新部广泛使用。SIGEVA的相关性依赖于展示克服数据交换障碍的技术解决方案，使国家能够整合与科学和技术有关的相关信息。然而，对案例研究的分析揭示了不足之处。结果表明，数据互操作性的初始阶段有助于打破组织之间的信息孤岛，从而改善最终用户的活动。然而，需要进一步的互操作性级别和非技术问题，并且必须在数据互操作性技术解决方案的开发过程中加以考虑。本文还提出了一个数据互操作框架，在处理数据异构的同时保证语义一致性。针对案例研究确定的弱点，对框架进行了验证，并讨论了将其推广到其他政府部门的方法。
{"title":"Facilitating Data Interoperability in Science and Technology: A Case Study and a Technical Solution","authors":"Karina M. Cenci, Elsa Estevez, P. Fillottrani","doi":"10.1145/3085228.3085291","DOIUrl":"https://doi.org/10.1145/3085228.3085291","url":null,"abstract":"Government data interoperability facilitates information sharing between business processes and organizations contributing to enhance public service delivery and informed decisions to support public policy making. Despite its relevance, there is scarce research work on solutions to facilitate data interoperability in the Science and Technology government sector. This paper presents a case study describing a technical solution -- Integrated Management and Evaluation System (SIGEVA -- Sistema Integrado de Gestión y Evaluación), implemented by the National Council for Scientific and Technical Research (CONICET) in Argentina. SIGEVA comprises a set of applications for the management and evaluation of research projects and researchers, widely used by research centers, public and private universities, and the Ministry of Science, Technology and Productive Innovation in Argentina. The relevance of SIGEVA relies on showcasing a technical solution overcoming barriers for data exchange, enabling to nationally consolidate relevant information related to science and technology. However, the analysis of the case study reveals weaknesses. Results show that an initial stage of data interoperability contributes to break information silos among organizations contributing to improve end users' activities. However, further interoperability levels and non-technical issues are required and must be considered during the development process of technical solutions for data interoperability. The paper also presents a data interoperability framework to ensure semantic consistency while dealing with data heterogeneity. The framework is validated against the weaknesses identified for the case study, and an approach for generalizing its usage to other government sectors is discussed.","PeriodicalId":416111,"journal":{"name":"Proceedings of the 18th Annual International Conference on Digital Government Research","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-06-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130153810","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The 2016 U.S. presidential election campaigns witnessed an unprecedented viral false news -- a type of misinformation referred to as "factitious information blend" that is motivated to discredit political rivals. Despite the different speculations of factors that might have influenced Donald Trump's surprised victory, empirical and theoretical research on the potential impacts of false news propagated by online news media during election campaigns on influencing voters' attitudes and public opinion is seriously lacking. By drawing on the literature on framing political-effects research and by developing our computational text analytics programs, we addressed questions regarding how online news media used false news to negatively frame the Trump presidential campaign. Our text analytics results indicate that although the negative frames against Trump far outnumbered those against Hillary Clinton, weak frames of unverifiable misinformation might have failed to influence the mass audience, leaving them to the power of Trump's direct political communications via Twitter.
{"title":"Online Media Use of False News to Frame the 2016 Trump Presidential Campaign","authors":"A. Chatfield, C. Reddick, K. Choi","doi":"10.1145/3085228.3085295","DOIUrl":"https://doi.org/10.1145/3085228.3085295","url":null,"abstract":"The 2016 U.S. presidential election campaigns witnessed an unprecedented viral false news -- a type of misinformation referred to as \"factitious information blend\" that is motivated to discredit political rivals. Despite the different speculations of factors that might have influenced Donald Trump's surprised victory, empirical and theoretical research on the potential impacts of false news propagated by online news media during election campaigns on influencing voters' attitudes and public opinion is seriously lacking. By drawing on the literature on framing political-effects research and by developing our computational text analytics programs, we addressed questions regarding how online news media used false news to negatively frame the Trump presidential campaign. Our text analytics results indicate that although the negative frames against Trump far outnumbered those against Hillary Clinton, weak frames of unverifiable misinformation might have failed to influence the mass audience, leaving them to the power of Trump's direct political communications via Twitter.","PeriodicalId":416111,"journal":{"name":"Proceedings of the 18th Annual International Conference on Digital Government Research","volume":"36 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-06-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126635062","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Microblogging has been increasingly used by governments and citizens in emergency response. This paper aims to explore how citizens use microblogging to participate in emergency situations. By analyzing microblog data during the 2013 Water Contamination Emergency in Shanghai, this paper shows that citizens used microblogging platforms as a bottom-up channel to communicate with government agencies. Four different ways to use microblogging have been identified. Findings reveal that citizens turned it into a social sensor for governments to monitor and adjust their response actions. Citizens' subjective opinions and judgment reflected their focuses and concerns during the emergency, although they were sometimes inaccurate. Citizens used microblogging platforms to participate while they were still lack of capability and motivation to develop a collaborative network with government agencies. Government agencies still face great challenges to monitor online public participation and to effectively separate key information from noise more.
{"title":"Citizens' Use of Microblogging During Emergency: A Case Study on Water Contamination in Shanghai","authors":"Qianli Yuan, M. Gascó","doi":"10.1145/3085228.3085306","DOIUrl":"https://doi.org/10.1145/3085228.3085306","url":null,"abstract":"Microblogging has been increasingly used by governments and citizens in emergency response. This paper aims to explore how citizens use microblogging to participate in emergency situations. By analyzing microblog data during the 2013 Water Contamination Emergency in Shanghai, this paper shows that citizens used microblogging platforms as a bottom-up channel to communicate with government agencies. Four different ways to use microblogging have been identified. Findings reveal that citizens turned it into a social sensor for governments to monitor and adjust their response actions. Citizens' subjective opinions and judgment reflected their focuses and concerns during the emergency, although they were sometimes inaccurate. Citizens used microblogging platforms to participate while they were still lack of capability and motivation to develop a collaborative network with government agencies. Government agencies still face great challenges to monitor online public participation and to effectively separate key information from noise more.","PeriodicalId":416111,"journal":{"name":"Proceedings of the 18th Annual International Conference on Digital Government Research","volume":"53 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-06-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114200838","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The main goal of any digital government initiative is to create public value [34]. Although this sentence represents a powerful idea, there is no clear evidence about the causality route from technology to the creation of public value for citizens and businesses in a region. Local governments are more tangible examples of how digital government initiatives may transit from new ICT projects to benefits for citizens, governments and society. In theory, citizens may benefit by receiving more efficient and quality public services in a context of participation and transparency. Governments benefit by improving their strategic, regulatory and financial position to accomplish their mission. Society in general benefits from digital government initiatives by improving the quality of life in the region. However, understanding the causality routes from implementing digital government to improving public service delivery, and from these to the final creation of public value is complex and multifaceted. This article examines empirically these complex causality routes of digital government by adapting an integrative version of the public value framework and tests it by using Structural Equation Modelling (SEM) techniques on a dataset of municipalities in Mexico. The results indicate that the framework was useful to capture the transition from digital government advance to the improvements of public services in terms of efficiency and quality in the context of participation and transparency. It was also suitable to represent the transition from the improvements of public services and the enhancement of participation and transparency to the creation of public value in government, but more investigation is required for uncover the causality route of the creation of public value in society. Several conclusions are drawn for local digital government implementation.
{"title":"From Technology to Social Development: Applying a Public Value Perspective to Digital Government in Local Governments in Mexico","authors":"G. Puron-Cid","doi":"10.1145/3085228.3085272","DOIUrl":"https://doi.org/10.1145/3085228.3085272","url":null,"abstract":"The main goal of any digital government initiative is to create public value [34]. Although this sentence represents a powerful idea, there is no clear evidence about the causality route from technology to the creation of public value for citizens and businesses in a region. Local governments are more tangible examples of how digital government initiatives may transit from new ICT projects to benefits for citizens, governments and society. In theory, citizens may benefit by receiving more efficient and quality public services in a context of participation and transparency. Governments benefit by improving their strategic, regulatory and financial position to accomplish their mission. Society in general benefits from digital government initiatives by improving the quality of life in the region. However, understanding the causality routes from implementing digital government to improving public service delivery, and from these to the final creation of public value is complex and multifaceted. This article examines empirically these complex causality routes of digital government by adapting an integrative version of the public value framework and tests it by using Structural Equation Modelling (SEM) techniques on a dataset of municipalities in Mexico. The results indicate that the framework was useful to capture the transition from digital government advance to the improvements of public services in terms of efficiency and quality in the context of participation and transparency. It was also suitable to represent the transition from the improvements of public services and the enhancement of participation and transparency to the creation of public value in government, but more investigation is required for uncover the causality route of the creation of public value in society. Several conclusions are drawn for local digital government implementation.","PeriodicalId":416111,"journal":{"name":"Proceedings of the 18th Annual International Conference on Digital Government Research","volume":"102 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-06-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123786119","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper aims to contribute to understanding design challenges and opportunities in public governance, and as such contribute to the debate on e-government theory. The paper discusses the role of design science in radical innovation in the domain of public governance, from perspectives of both relevant political, as well as technical innovation. To this end, it elaborates on and puts into context the concepts at stake, namely design science (method of designing novel artefacts), technology, and radical innovation (form of innovation that enables transformation).
{"title":"e-Gov Theory and the Role of Design Science in Transforming Public Governance","authors":"A. Paulin","doi":"10.1145/3085228.3085300","DOIUrl":"https://doi.org/10.1145/3085228.3085300","url":null,"abstract":"This paper aims to contribute to understanding design challenges and opportunities in public governance, and as such contribute to the debate on e-government theory. The paper discusses the role of design science in radical innovation in the domain of public governance, from perspectives of both relevant political, as well as technical innovation. To this end, it elaborates on and puts into context the concepts at stake, namely design science (method of designing novel artefacts), technology, and radical innovation (form of innovation that enables transformation).","PeriodicalId":416111,"journal":{"name":"Proceedings of the 18th Annual International Conference on Digital Government Research","volume":"50 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-06-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124807428","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Smart city is an approach to managing and coping with urban challenges in search for innovative solutions leading to better quality of life and sustainability in cities. Several initiatives have been undertaken, with a significant worldwide growth trend in the coming years. Such initiatives, however, may require non-trivial public investment, and failures resulting from them can have important consequences such as monetary loss, loss of reputation, reduced confidence and lack of public value. This article aims at setting a methodology in smart cities composed of a reference model and an assessment method from the Public Value perspective. It follows Design Science as its epistemological paradigm and Design Science Research as its method, uniting theoretical and methodological rigor as well as practical utility for society.
{"title":"Assessment Methodology in Smart Cities Based on Public Value","authors":"J. Porto, Marie Anne Macadar","doi":"10.1145/3085228.3085276","DOIUrl":"https://doi.org/10.1145/3085228.3085276","url":null,"abstract":"Smart city is an approach to managing and coping with urban challenges in search for innovative solutions leading to better quality of life and sustainability in cities. Several initiatives have been undertaken, with a significant worldwide growth trend in the coming years. Such initiatives, however, may require non-trivial public investment, and failures resulting from them can have important consequences such as monetary loss, loss of reputation, reduced confidence and lack of public value. This article aims at setting a methodology in smart cities composed of a reference model and an assessment method from the Public Value perspective. It follows Design Science as its epistemological paradigm and Design Science Research as its method, uniting theoretical and methodological rigor as well as practical utility for society.","PeriodicalId":416111,"journal":{"name":"Proceedings of the 18th Annual International Conference on Digital Government Research","volume":"383 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-06-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126727844","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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