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Sentido e significado de felicidade no trabalho para professores 教师工作幸福的意义和意义
IF 0.1 Pub Date : 2020-10-05 DOI: 10.22279/navus.2020.v10.p01-10.1266
A. Ribeiro, Narbal Silva
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引用次数: 1
Análise Comparativa das Práticas de Gestão do Conhecimento de Processos Organizacionais entre Prefeituras de uma Região do Brasil e de uma Província do Equador 巴西某地区和厄瓜多尔某省市政当局组织过程知识管理实践的比较分析
IF 0.1 Pub Date : 2020-09-28 DOI: 10.22279/NAVUS.2020.V10.P01-16.1354
Rejane Sartori, Arthur Gualberto Bacelar da Cruz Urpia, Ana Santos Delgado, Viviana Marilú Chávez Capa
Knowledge Management contributes to making organizations more competitive. In the public sector, it can increase efficiency, innovate processes and improve the quality of services offered. However, consultations with databases show that there are few specialized authors in this field and the level of collaboration between them and international comparisons is low; the number of publications in Latin American journals dealing with the subject is also small and the literature contributes little to implementing Knowledge Management in public organizations. This paper aims to conduct a comparative analysis of the level of implementation and reach of Knowledge Management practices of organizational processes in city halls in a region of Brazil and in a province of Ecuador. This is a multiple case study, with a quantitative approach and, as for the objectives, it is characterized as being an exploratory research. Data collection took place through a questionnaire prepared by the Institute of Applied Economic Research. The results show that Ecuador's city halls have, on average, a higher level of implementation and reach of Knowledge Management practices associated with organizational processes than their counterparts in Brazilian. The level of implementation of these practices is low for the municipalities of the countries analyzed. The reach level is medium for Ecuador's city halls and low for the Brazilians ones. Thus, it is concluded that there is a need to create strategies in both countries to increase the level of implementation and reach of these practices.
知识管理有助于使组织更具竞争力。在公共部门,它可以提高效率、革新程序和改善所提供服务的质量。然而,与数据库的协商表明,这一领域的专门作者很少,他们与国际比较之间的合作水平很低;拉丁美洲期刊上涉及这一主题的出版物数量也很少,文献对公共组织实施知识管理的贡献不大。本文旨在对巴西一个地区和厄瓜多尔一个省的市政厅组织流程的知识管理实践的实施水平和范围进行比较分析。这是一个多案例研究,采用定量方法,至于目标,它的特点是探索性研究。数据收集是通过应用经济研究所编制的一份调查表进行的。结果表明,厄瓜多尔的市政厅,平均而言,与巴西的同行相比,与组织流程相关的知识管理实践的实施水平和范围更高。所分析的国家的市政当局执行这些做法的水平较低。厄瓜多尔市政厅的污染程度中等,巴西市政厅的污染程度较低。因此,得出的结论是,有必要在这两个国家制定战略,以提高这些做法的执行水平和范围。
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引用次数: 0
Inclusão da Diversidade na Força de Trabalho das Instituições de Ensino Superior 将多样性纳入高等教育机构的劳动力
IF 0.1 Pub Date : 2020-09-21 DOI: 10.22279/NAVUS.2020.V10.P01-19.1282
B. Rizzi, D. Colet
This article sought to analyze the practices of people management aimed at the inclusion of diversity in the workforce of community higher education institutions (IESC), in the state of Rio Grande do Sul. In order to meet the objective outlined, a multiple case study in eleven IESC, characterized as a qualitative research, exploratory and descriptive in nature was carried out. Data were collected using a semi-structured questionnaire and analyzed using content analysis. The results reveal that the researched IESC recognize the importance of diversity in the work teams. In addition, according to the data obtained, the institutions seek to offer equal treatment to all people profiles, in all people management actions, which is a relevant factor to provide equal access to opportunities and development. However, it was found that people management practices with a specific focus on the inclusion of diversity are directed only at people with disabilities. This means that diversity is a relevant theme for the researched IESC and, on the other hand, it needs to be prioritized to the point of being translated into plural and expanded policies and practices, effectively implemented, in order to positively impact the confrontation of the inequalities found in that field.
本文试图分析人员管理的做法,旨在将多样性纳入社区高等教育机构(IESC)的劳动力,在巴西南大德州。为了实现概述的目标,在11个IESC中进行了多案例研究,其特点是定性研究,探索性和描述性。数据收集采用半结构化问卷,分析采用内容分析法。结果表明,研究的IESC认识到多样性在工作团队中的重要性。此外,根据所获得的数据,各机构力求在所有人员管理行动中对所有人员提供平等待遇,这是提供平等获得机会和发展的一个相关因素。然而,研究发现,特别注重包容多样性的人事管理实践只针对残疾人。这意味着多样性是所研究的IESC的一个相关主题,另一方面,它需要得到优先考虑,以便转化为多元化和扩大的政策和做法,并得到有效执行,以便对该领域发现的不平等现象的对抗产生积极影响。
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引用次数: 0
Práticas de gestão do conhecimento em comércio eletrônico do segmento de vestuário e acessórios 服装及辅料电子商务知识管理实践
IF 0.1 Pub Date : 2020-09-11 DOI: 10.22279/navus.2020.v10.p01-16.1278
Simone Oliveira dos Santos Cardoso, E. Massuda, Arthur Gualberto Bacelar da Cruz Urpia, Flávio Bortolozzi
The objective of the present research was to identify the knowledge management practices in micro, small and medium e-commerce companies in the clothing and accessories sector in the city of Maringa-PR. The study is exploratory and descriptive. The occurrence of knowledge management practices was analyzed through the use of a questionnaire translated and adapted from the Vietnamese thesis Nguyen (2011). Within the universe surveyed, there were twenty-nine legal entities having the profile of micro, small and medium enterprises, out of a total of thirty-one organizations in the clothing and accessories sector in activity in the municipality under investigation. Knowledge management practices were identified that, even if used at an early stage, were considered as essential for the sustainability of the companies due to the global competitive market in which they are inserted. The data collected also allowed us to observe that the following stages of the Bukowitz and Williams KM cycle are present in the companies participating in the research: the first stage (to obtain and use knowledge); the second stage (learn); the third stage (contribute); the fifth step (build and maintain). All of these stages had a strong presence level.
本研究的目的是确定在Maringa-PR市服装和配饰部门的微型、小型和中型电子商务公司的知识管理实践。该研究是探索性和描述性的。通过使用越南论文Nguyen(2011)翻译和改编的问卷调查,分析了知识管理实践的发生。在被调查的范围内,在被调查的城市中有活动的服装和配饰部门的31个组织中,有29个法人实体具有微型、小型和中型企业的特征。认识到,即使在早期阶段使用知识管理实践,由于它们所处的全球竞争市场,也被认为对公司的可持续性至关重要。收集的数据还使我们能够观察到,参与研究的公司存在Bukowitz和Williams知识循环的以下阶段:第一阶段(获取和使用知识);第二阶段(学习);第三阶段(贡献);第五步(构建和维护)。所有这些阶段都有很强的存在感。
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引用次数: 1
A influência das ferramentas tecnológicas de comunicação nas relações pessoais dentro do ambiente organizacional 技术沟通工具对组织环境中个人关系的影响
IF 0.1 Pub Date : 2020-09-06 DOI: 10.22279/navus.2020.v10.p01-18.1270
Cássia Juliano Mello, M. P. Nunes
Technology is increasingly integrated with organizational processes and the use of technological communication tools has become commonplace in the work environment. This work was developed with the objective of identifying how the technological tools of communication can affect interpersonal and interorganizational relationships in the organizational environment. For this, a survey was conducted with the application of 406 valid questionnaires. The quantitative analysis of the data included the use of descriptive statistics, the Mann-Whitney and Jonckheere-Terpstra tests for data comparison and exploratory factor analysis. At first, it was sought to identify which communication tools are used in the organizational environment. It was found that the most used tool is WhatsApp, followed by email and telephone contact. Then, the perception of professionals regarding the use of these communication tools in the organizational environment in their relationships in the organizational environment was analyzed. It was found that these tools can influence interpersonal relationships, the performance of activities by professionals, as well as some aspects of the organization itself.
技术越来越多地与组织过程相结合,技术通信工具的使用在工作环境中已经变得司空见惯。这项工作的目的是确定沟通的技术工具如何影响组织环境中的人际关系和组织间关系。为此,运用406份有效问卷进行了调查。数据的定量分析包括使用描述性统计、Mann-Whitney和jonckheee - terpstra检验进行数据比较和探索性因素分析。首先,它试图确定在组织环境中使用哪些通信工具。调查发现,最常用的工具是WhatsApp,其次是电子邮件和电话联系人。然后,分析了专业人员在组织环境中使用这些沟通工具的感知以及他们在组织环境中的关系。研究发现,这些工具可以影响人际关系、专业人员的活动表现以及组织本身的某些方面。
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引用次数: 0
Estratégias para a retomada do desenvolvimento no ciclo de vida de uma empresa de tecnologia da informação 在信息技术公司的生命周期中恢复开发的策略
IF 0.1 Pub Date : 2020-09-03 DOI: 10.22279/navus.2020.v10.p01-15.1225
A. Rodrigues, Adílson Caldeira
The article reports the intervention carried out in a company of information technology services. The objective was to reconfigure the business model to create value for customers and also for the company´s managing partners. We sought to reverse the downward trend in the life cycle of the company.  The work, of interventionist character, follows the methodological procedures for practical and applied works proposed by Marcondes, Miguel, Franklin and Perez (2017), and focuses on proposing problem solutions and identifying opportunities. Compared to the initial scenario, which revealed inefficiency in communication processes, contract management, integration between areas, performance control and customer satisfaction, the business was improved through the adoption of a new business model. This new model considers the needs of customers and the conditions to expand the offer of value. Among the results, we highlight the awakening of managers' awareness to the demand for resources, key activities and strategic partnerships, which transformed the ability to meet market opportunities with economic and financial self-sufficiency. By sharing the description of the found solutions to deal with elements such as:  the complexity related to the uncertainty surrounding the decision-making process, the need to change people's behavior,  resistance to change, and communication obstacles, it is expected that it will contribute to the development of other businesses, and also to society in general, through  consequent expansion of the offer of jobs and satisfaction of community needs.
本文报道了在一家信息技术服务公司进行的干预。目标是重新配置业务模式,为客户和公司的管理合作伙伴创造价值。我们试图扭转公司生命周期下降的趋势。这项工作具有干预主义的特点,遵循Marcondes, Miguel, Franklin和Perez(2017)提出的实际和应用工作的方法程序,重点是提出问题解决方案和识别机会。与最初的场景相比,在沟通过程、合同管理、领域之间的整合、绩效控制和客户满意度方面效率低下,通过采用新的业务模式,业务得到了改善。这种新模式考虑了客户的需求和扩大价值提供的条件。在结果中,我们强调了管理者对资源需求、关键活动和战略伙伴关系的意识的觉醒,这改变了以经济和财务自给自足来满足市场机会的能力。通过分享发现的解决方案的描述来处理诸如:与决策过程的不确定性相关的复杂性,改变人们行为的需要,对变化的抵制和沟通障碍,预计它将有助于其他业务的发展,也有利于整个社会,通过随后的扩大提供工作和满足社区需求。
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引用次数: 1
Industrial challenges with photovoltaic applications: a systematic review 光伏应用的工业挑战:系统回顾
IF 0.1 Pub Date : 2020-08-30 DOI: 10.22279/navus.2020.v10.p01-16.1283
Antonio Carlos Franco, C. M. Piekarski, L. Franco
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引用次数: 0
Marketing Digital e o Comportamento de Compra do Consumidor: Um Panorama das Publicações e Proposição de Agenda de Pesquisa 数字营销与消费者购买行为:出版物全景和拟议的研究议程
IF 0.1 Pub Date : 2020-08-24 DOI: 10.22279/navus.2020.v10.p01-17.1300
Weverson Soares Santos, Martin de La Martinière Petroll, J. F. S. Júnior, Rudimar Antunes da Rocha
Market data reveal growth in internet access and in the connectivity of people and companies. In this context, digital marketing has been incorporated into the strategies of several companies. In view of the importance of the theme, this study is a bibliometric research followed by a systematic integrative review to understand the influence of digital marketing on consumers' purchasing behavior and propose a research agenda on the theme. For this,  articles published in the databases: Ebsco, Periodicos Capes, Scopus, Spell and Web of Science between the years 2000 to 2019 were evaluated. The results showed that more than 60% of the publications were made between 2016 and 2019 and that emerging themes such as “IOT”, “shared economy” and “digital sensory marketing” are emerging and need to be further explored. Cross-cultural and longitudinal studies on topics such as “digital influencers” and “on-line word of mouth marketing” were among important theoretical gaps. Cross-cultural studies are suggested to show characteristics and triggers in the use of digital word of mouth marketing, option for group purchase modality, options for companies with sustainable initiatives and involving impulse buying.
市场数据显示,互联网接入以及人们和公司的连通性都在增长。在这种背景下,数字营销已被纳入几家公司的战略。鉴于这一主题的重要性,本研究是一项文献计量学研究,随后进行了系统的综合综述,以了解数字营销对消费者购买行为的影响,并提出了关于该主题的研究议程。为此,评估了2000年至2019年间发表在数据库中的文章:Ebsco、Periodicos Capes、Scopus、Spell和Web of Science。结果显示,超过60%的出版物是在2016年至2019年期间出版的,“物联网”、“共享经济”和“数字感官营销”等新兴主题正在出现,需要进一步探索。关于“数字影响者”和“在线口碑营销”等主题的跨文化和纵向研究是重要的理论空白。建议进行跨文化研究,以显示数字口碑营销的使用特点和触发因素,团购模式的选择,具有可持续举措和冲动购买的公司的选择。
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引用次数: 0
Cultura de Aprendizagem Organizacional e Adoção de Novas Tecnologias Educacionais em uma Instituição de Ensino Superior em Castanhal - Pará, Brasil 巴西Castanhal - para高等教育机构的组织学习文化和新教育技术的采用
IF 0.1 Pub Date : 2020-08-21 DOI: 10.22279/navus.2020.v10.p01-18.1281
E. Leal, F. Palácios, Patrícia Helena Martins Nazareth
The research aims to analyze the relationship between the culture of organizational learning and the adoption of new technologies in higher education institutions - HEI. Specifically, it seeks to identify elements of organizational learning culture, how new technologies are used by professors and what strategies are used by managers in the mobilization of this process. The study was carried out in a private HEI, located in the state of Para, from May 31 to June 19, 2019. In a qualitative and quantitative approach, an exploratory research was carried out, with the professors of the research unit as subjects. In the methodological procedures, a simplified version of the instrument Dimensions of the Learning Organization Questionnaire – DLOQ-A, was used to identify the elements of learning culture. With these elements, a general learning culture index of 4.99 was obtained, on a scale of 1 to 6, which were captured by 7 dimensions, with “Opportunities for continuous learning” being the dimension with the most prominence. As a result of the use of new educational technologies, positive results were obtained as regards the interest of teachers and students, who, despite not having an ideal technological structure, make good use of the available resources. A positive relationship was observed between the dimensions of organizational learning culture and the adoption of new educational technologies by professors in the researched HEI. However, there is still a need for the HEI studied to adapt its technological structure to a more effective use of new technologies in the pedagogical practices of professors.
本研究旨在分析高等教育机构组织学习文化与新技术采用之间的关系。具体而言,它试图确定组织学习文化的要素,教授如何使用新技术以及管理人员在动员这一过程中使用什么策略。该研究于2019年5月31日至6月19日在帕拉州的一家私立高等教育机构进行。在定性和定量的方法中,以研究单位的教授为对象进行了探索性研究。在方法程序中,使用简化版的学习型组织问卷工具维度(DLOQ-A)来确定学习型文化的要素。根据这些要素,总体学习文化指数为4.99,在1至6的范围内,由7个维度捕获,其中“持续学习的机会”是最突出的维度。由于使用了新的教育技术,在教师和学生的兴趣方面取得了积极的成果,尽管没有理想的技术结构,但他们充分利用了现有的资源。在被研究的高等教育中,组织学习文化的维度与教授对新教育技术的采用之间存在正相关关系。然而,所研究的高等教育机构仍然需要调整其技术结构,以便在教授的教学实践中更有效地利用新技术。
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引用次数: 0
Investigating the Effect of Implementing the Lean Six Sigma on Organizational Performance Based on the Mediating Role of Strategic Knowledge Management with Structural Equation Modeling Approach 基于结构方程建模方法的战略知识管理中介效应研究精益六西格玛实施对组织绩效的影响
IF 0.1 Pub Date : 2020-08-21 DOI: 10.22279/navus.2020.v10.p01-16.1302
Vahid Aramoon, Erfan Aramoon, Ardeshir Bazrkar
The main purpose of this study was to investigate the effect of implementing the lean six sigma on organizational performance with the strategic knowledge management as mediating variable in private hospitals in Tehran- Iran. The research method was based on purpose of applied research and in terms of data collection and the analysis method was survey-correlation. The statistical population of this study were 51 private hospitals in Tehran. Questionnaires were used for data collection. Structural equation modeling was used to analyze the data. The results showed that the implementation of the lean six sigma does not have a positive and significant effect on organizational performance; however, it is effective on the strategic knowledge management. On the other hand, strategic knowledge management has a positive and significant effect on organizational performance. Moreover, the implementation of the lean six sigma has a positive effect on the organizational performance through the mediating variable of strategic knowledge management.  The research findings can be used to improve the Organizational Performance of Medical centers and private hospitals through the implementation of Lean Six Sigma.
本研究以伊朗德黑兰私立医院为研究对象,以战略知识管理为中介变量,探讨实施精益六西格玛对组织绩效的影响。研究方法以应用研究为目的,在数据收集和分析方法上采用调查相关法。本研究的统计人群为德黑兰的51家私立医院。数据收集采用问卷调查。采用结构方程模型对数据进行分析。结果表明:实施精益六西格玛对组织绩效没有显著的正向影响;然而,它对战略知识管理是有效的。另一方面,战略知识管理对组织绩效有显著的正向影响。精益六西格玛的实施通过战略知识管理这一中介变量对组织绩效产生正向影响。研究结果可用于医疗中心和民营医院通过实施精益六西格玛来提高组织绩效。
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引用次数: 1
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Navus-Revista de Gestao e Tecnologia
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