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Training and Development from the management`s viewpoint: a case study in the food sector 从管理角度的培训和发展:食品行业的案例研究
IF 0.1 Pub Date : 2020-05-22 DOI: 10.22279/navus.2020.v10.p01-14.1194
Evelin Panis Gil, Lenoir Hoeckesfeld, Luiz Fernando Cal da Silva, Christiane Mendes Drozdek Pereira
Faced with a competitive economic scenario, organizations use Training and Development (T&D) techniques to increase the performance of people, develop skills and acquire new knowledge that aim to increase the satisfaction of their human capital, preparing them for the challenges and changes that may occur in the social and work environment. This article sought to identify possibilities for improvements in T&D in a food industry organization from the perspective of its managers. It is a qualitative and descriptive research, carried out in a food company in the city of Alta Floresta (Mato Grosso). The instrument used for data collection was the semi-structured interview with managers of the Human Resources (HR) area, in addition to documents made available by the company. For data analysis, content analysis with thematic categorization was used. As a result, the need for investments in the training of HR managers, leaders and, mainly, employees of the industrial base were identified. As for leadership development, it was detected that there is the  need to work on communication practices between leaders and subordinates, aiming at improving working relationships. Therefore, the importance of thinking about T&D actions in an integrated way with Corporate Education is considered, with the purpose of enabling employees to develop them, in addition to meeting the strategic and operational needs of the organization.
面对竞争激烈的经济环境,组织使用培训和发展(T&D)技术来提高人们的绩效,发展技能并获得新的知识,旨在提高人力资本的满意度,为他们应对社会和工作环境中可能发生的挑战和变化做好准备。本文试图从管理者的角度确定食品工业组织中T&D改进的可能性。这是一项定性和描述性研究,在阿尔塔弗洛雷斯塔市(马托格罗索州)的一家食品公司进行。除了公司提供的文件外,用于数据收集的工具是对人力资源(HR)领域经理的半结构化访谈。数据分析采用主题分类的内容分析。因此,需要投资培训人力资源经理,领导,主要是工业基地的员工。在领导力发展方面,我们发现需要在领导和下属之间进行沟通实践,以改善工作关系。因此,考虑到将T&D行动与企业教育相结合的重要性,除了满足组织的战略和运营需求外,目的是使员工能够发展T&D行动。
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引用次数: 1
Qualificação Profissional, Inovação Tecnológica e Desempenho em Escritórios de Contabilidade 会计机构的职业资格、技术创新与绩效
IF 0.1 Pub Date : 2020-05-22 DOI: 10.22279/navus.2020.v10.p01-13.1243
Anderson Betti Frare, Vagner Horz, Alex Sandro Rodrigues Martins, Carla Milena Gonçalves Fernandes, Alexandre Costa Quintana
The study aims to analyze the indirect influence of professional qualification on the performance of Offices that provide Accounting Services, through technological innovation. Additionally, it investigates the direct relationship between professional qualification and technological innovation, as well as the influence of the latter with organizational performance. The methodological procedures are of descriptive, quantitative nature and were applied through a questionnaire on an electronic platform, and the data was analyzed using Structural Equation Modeling estimated using Partial Least Squares, in SmartPLS. The sample includes Accounting Offices associated with the Union of Accounting Services, Advisory, Expertise Information and Research in the State of Rio Grande do Sul (SESCON-RS). The findings indicate that professional qualification influences technological innovation, and latter influences performance. It is observed that technological innovation promotes total mediation between professional qualification and performance, since the indirect effect is significant, while the direct effect is not significant. This way, it is concluded that although the investments with the qualification of the accounting professionals do not directly influence the performance, it promotes a greater technological innovation, which consequently will significantly boost the performance. Theoretically, this research contributes by showing an indirect effect of professional qualification on performance, through the total mediation promoted by technological innovation. In a practical terms, subsidies are shown to infer the relevance of Accounting professionals in qualifying, mainly in the technological terms.
本研究旨在通过技术创新分析专业资格对提供会计服务的办事处绩效的间接影响。此外,研究了专业资格与技术创新之间的直接关系,以及后者对组织绩效的影响。方法程序是描述性的,定量的,并通过电子平台上的问卷进行应用,数据使用结构方程模型进行分析,使用偏最小二乘法估计,在SmartPLS中。样本包括与南巴西大德州会计服务、咨询、专业知识信息和研究联盟(SESCON-RS)相关的会计办公室。研究发现:职业资格影响技术创新,技术创新影响绩效。研究发现,技术创新促进了职业资格与绩效之间的总中介作用,间接效应显著,而直接效应不显著。由此得出,虽然具有会计专业人员资格的投资对绩效没有直接影响,但它促进了更大的技术创新,从而显著提升了绩效。从理论上讲,本研究的贡献在于通过技术创新促进的总中介,揭示了职业资格对绩效的间接影响。实际上,补贴显示出会计专业人员在资格方面的相关性,主要是在技术方面。
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引用次数: 7
Custos e formação do preço de vendas em hotéis 酒店销售成本及价格形成
IF 0.1 Pub Date : 2020-04-28 DOI: 10.22279/navus.2020.v10.p01-11.1126
Suzete Antonieta Lizote, Sayonara de Fátima Teston, Grazieli Vitali, Charlize de Morais Noval
To compete in the present economic context, where efficient cost management is crucial, adopting an entrepreneurial approach to establishing strategies becomes an essential factor for business success. With such understanding, this research aims to evaluate the relationship between organizational performance and hotel cost management. Methodologically, regarding its objectives, it is classified as descriptive and in relation to the approach of the problem, it is quantitative nature. The data were obtained from 26 hotels located in Balneario Camboriu and Itajai / SC through a survey with a questionnaire, which analysed the perception of managers. The costs were worked out according to the method used to estimate them, the daily price criterion, the main hosting costs and their usefulness. For the analysis of the results, Analysis of Variance (ANOVA) was used. The results of this study showed that hotels that adopt the activity-based costing method and form the price considering market values are the ones that have the highest performance. It was confirmed that cost practice has no correlation with performance.
在当前的经济环境中,有效的成本管理至关重要,为了在这种环境中竞争,采用创业方法制定战略成为企业成功的重要因素。有了这样的认识,本研究旨在评估组织绩效与酒店成本管理之间的关系。在方法论上,就其目标而言,它被归类为描述性的,就问题的方法而言,它是定量的。数据来自Balneario Camboriu和Itajai/SC的26家酒店,通过问卷调查分析了管理者的看法。成本是根据估计方法、每日价格标准、主要托管成本及其有用性计算出来的。对于结果的分析,使用方差分析(ANOVA)。研究结果表明,采用作业成本法并在考虑市场价值的情况下形成价格的酒店是绩效最高的酒店。经证实,成本做法与业绩无关。
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引用次数: 2
Mensuração da capacidade do processo de beneficiamento de uva de mesa em um packing house: estudo de caso em uma empresa no Vale do São Francisco 包装室内鲜食葡萄加工能力的测量:以Vale do sao Francisco公司为例进行研究
IF 0.1 Pub Date : 2020-04-28 DOI: 10.22279/navus.2020.v10.p01-15.1162
Wendell Ramon Barbosa Machado, Pedro Vieira Souza Santos
The Sao Francisco Valley is one of the main fruit and vegetable producers in the country, with several planting cultures. In this context, the state of Pernambuco is one of the largest grape producers, as is Rio Grande do Sul. Therefore, the objective of this research was to measure the capacity of the table grape processing processes in a company located in the Sao Francisco Valley, in the city of Petrolina-PE. The study was justified by the need to obtain forms of control of defective items to measure the production capacity in the stage of grape processing that happens in the packing house. Through statistical techniques, an average proportion of defective items of 8.33% was obtained in the assessments made from October to December 2018. Thus, the company obtained a production capacity index (C) of 91.17% in conformity. With the results obtained, the company set an annual goal and started using the process capacity indicator as a management indicator for weekly monitoring in order to guarantee the quality of its products to its customers and consumers.
圣弗朗西斯科山谷是该国主要的水果和蔬菜产地之一,有几种种植文化。在这种情况下,伯南布哥州是最大的葡萄生产国之一,就像巴西南大州一样。因此,本研究的目的是衡量位于圣弗朗西斯科山谷的一家公司的食葡萄加工过程的能力,在Petrolina-PE市。这项研究是合理的,因为需要获得对不良品的控制形式,以衡量葡萄加工阶段的生产能力,这发生在包装车间。通过统计技术,2018年10 - 12月的评估中,不良品平均占比为8.33%。因此,公司的生产能力指数(C)符合性为91.17%。在取得成果后,公司制定了年度目标,并开始将过程能力指标作为管理指标进行每周监测,以保证向客户和消费者提供的产品质量。
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引用次数: 3
Modelo de negócios em plataforma digital para comercialização de flores no Brasil 巴西花卉营销数字平台的商业模式
IF 0.1 Pub Date : 2020-04-28 DOI: 10.22279/navus.2020.v10.p01-17.1158
M. Hummel, A. Silva
The concept of the digital platform has emerged as one of the great axes of innovation in recent years. It has been developed and implemented in various segments of the economy, both by startups and large companies. This paper presents an account about the creation and implementation of a digital platform in a cooperative in Brazil dealing with  the commercialization of flowers and ornamental plants in B2B Market. This paper is based on the Business Problem Solving methodology that encompasses the understanding of the problem/opportunity, diagnosis, solution proposal, action plan and intervention on the reality investigated. From the diagnosis of this market, it was possible to recognize the potential gains with the new business model, especially transactions with futures market contracts, transactions with lower levels of losses and transaction costs to the cooperative members, and greater convenience to buyers. The implementation of the digital platform is an unprecedented innovation in the sector and has created a growing network effect by increasing revenue, profitability, and competitive differentials generated for all participants. The study also points out opportunities to extend and apply the new model in other segments of perishable products in the medium-sized agricultural market, such as the cooperative studied.
近年来,数字平台的概念已经成为创新的重要轴心之一。它已经在经济的各个领域得到了发展和实施,无论是初创公司还是大公司。本文介绍了巴西一家合作社在B2B市场上处理花卉和观赏植物商业化的数字平台的创建和实施情况。本文基于商业问题解决方法,包括对问题/机会的理解,诊断,解决方案建议,行动计划和对现实调查的干预。通过对该市场的诊断,可以认识到新商业模式的潜在收益,特别是期货市场合约交易,对合作成员来说损失和交易成本水平更低的交易,对买方来说更方便。数字平台的实施是该行业前所未有的创新,通过增加所有参与者的收入、盈利能力和竞争差异,创造了不断增长的网络效应。该研究还指出了在中型农业市场易腐产品的其他细分市场中推广和应用新模式的机会,例如所研究的合作社。
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引用次数: 1
Estrategias, tipos y grado de innovación: estudio en startups de tecnología de la información en el Noreste de Brasil 创新战略、类型和程度:巴西东北部信息技术初创企业研究
IF 0.1 Pub Date : 2020-04-18 DOI: 10.22279/navus.2020.v10.p01-17.1173
Ronalty Rocha, M. Olave, Edward David Moreno Ordonez, Maria Conceição Melo Silva Luft, Luis Steven Calisaya Centty
This article aimed to present the degree of innovation, typologies of strategies for innovation used by information technology startups in the northeast region of Brazil. Through an explanatory and exploratory study with a quantitative approach, this research specifically verified the type of innovation strategy most adopted by startups, as well as analyzing the degree of innovation in these companies, according to the model called radar of innovation, used by SEBRAE. The information collection was carried out through the use of an adapted version of the radar innovation form and the analysis of the data consisted of a review of the descriptive statistics and calculation of the means and standard deviation of the data collected. The analysis of the results indicated the predominance of process innovations as a systemic practice in information technology startups. With regard to innovation strategies, the frequency of partnerships with clients and organizations as the main practices was verified, while internationalization was the least perceived strategy. Regarding the degree of innovation of information technology startups, it was found that the companies consulted are classified as medium (occasional) innovators.
本文旨在介绍巴西东北地区信息技术创业公司的创新程度、创新战略类型。本研究通过解释性和探索性研究,结合定量方法,具体验证了创业公司最常采用的创新战略类型,并根据SEBRAE使用的创新雷达模型分析了这些公司的创新程度。信息收集是通过使用雷达创新表的改编版本进行的,数据分析包括审查描述性统计数据和计算所收集数据的平均值和标准偏差。分析结果表明,流程创新作为一种系统实践在信息技术创业公司中占主导地位。在创新战略方面,与客户和组织建立伙伴关系作为主要实践的频率得到证实,而国际化是最不被认可的战略。关于信息技术创业公司的创新程度,我们发现被咨询的公司被归类为中等(偶尔)创新者。
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引用次数: 2
Capacidade de inovar em STARTUPs: Uma abordagem sob a ótica da orientação para aprendizagem 创业创新能力:学习导向视角下的一种方法
IF 0.1 Pub Date : 2020-03-16 DOI: 10.22279/navus.2020.v10.p01-21.1095
M. Filho, A. Andrade, G. Silva
In an increasingly competitive market, innovation becomes a mantra of businesses. This is evident in the context of startups, technology-based companies that are changing business models. This work is analysis of the ability to innovate in startups. The purpose of this paper is to understand how the elements of organizational learning contribute to innovation capacity of startups. The research is exploratory with a qualitative approach. Three semi-structured interviews were conducted. Data analysis was performed using the content analysis technique. The results showed that the intra-organizational knowledge sharing, open-mindedness and commitment to learning were the most evident aspects in the statements of interviewees. Also, a trend for sharing through more agile and interactive methods, such as dialogues, informal interactions for the dissemination of knowledge in a collaborative ecosystem was identified. Entrepreneurs are attentive to new ideas and to market gaps, they also stimulate employees' initiatives that generate innovations. The shared vision was the least emphasized construct in the respondents' reports.
在竞争日益激烈的市场中,创新成为企业的口头禅。这一点在初创公司、以技术为基础的公司改变商业模式的背景下表现得很明显。这项工作是对创业公司创新能力的分析。本文的目的是了解组织学习的要素如何促进创业公司的创新能力。本研究采用定性方法进行探索性研究。进行了三次半结构化访谈。采用内容分析技术进行数据分析。结果表明,组织内知识共享、思想开放和学习承诺是受访者陈述中最明显的方面。此外,还确定了通过更灵活和互动的方法进行共享的趋势,例如对话,在协作生态系统中传播知识的非正式互动。企业家关注新想法和市场缺口,他们也会激发员工产生创新的主动性。在受访者的报告中,共同愿景是最不被强调的结构。
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引用次数: 6
Felicidade no Trabalho: uma comparação com os resultados da pesquisa Guia Você S/A 工作中的幸福感:与调查结果的比较
IF 0.1 Pub Date : 2020-03-03 DOI: 10.22279/navus.2020.v10.p01-19.1038
Elizângela de Jesus Oliveira, D. Castro, Moises Andrade Coelho, R. Lopes, D. Andrade
Happiness at work, in this study, is discussed based on three dimensions of well-being: BEP, BES and BET. We chose to use the term happiness instead of well-being, as it denotes a more subjective dimension of the worker. In order to characterize the scientific field of happiness, the aspects of eudaimonic (BEP) and hedonic (BES) vision and their relation to work (BET) were considered. The aim of this study is to compare the results of a survey carried out using a five-point Likert self-completion questionnaire composed of the EBET (PASCHOAL; TAMAYO, 2008) and BET (SIQUEIRA, 1995; SIQUEIRA et al ., 2008) scales. ), respectively validated with the results of the Exame Voce S / A Guide (2016) Happiness at Work Index (IFT). Secondary survey data used a sample of 121 respondents out of 190 predominantly male employees, married, between 25 and 35 years old, with complete high school education. Regarding the comparisons of the findings of this study with the indexes presented by Guia Voce S/A. ,most of the results of this research were similar to those of Guia Voce S/A (2016). It was also confirmed that there is the need for the company to invest in the structuring of a people management area, which has already been the reason for implementation actions by the Distributor.
本研究基于幸福感的三个维度:BEP、BES和BET来讨论工作幸福感。我们选择使用“快乐”一词而不是“幸福”,因为它代表了工人更主观的维度。为了描述幸福的科学领域,我们考虑了幸福愿景(eudaimonic, BEP)和快乐愿景(hedonic, BES)以及它们与工作的关系(BET)。本研究的目的是比较使用由EBET (PASCHOAL;TAMAYO, 2008)和BET (SIQUEIRA, 1995;SIQUEIRA et al ., 2008)。,分别用《考试声音S / A指南(2016)工作幸福感指数(IFT)》的结果进行了验证。二级调查数据使用了190名男性员工中的121名受访者的样本,他们已婚,年龄在25至35岁之间,完成了高中教育。关于本研究结果与贵州之音S/A提供的指标的比较。,本研究的大部分结果与Guia voice S/A(2016)的研究结果相似。还确认公司需要投资于人员管理区域的结构,这已经成为分销商实施行动的原因。
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引用次数: 2
Análise da composição dos intangíveis nas empresas de TI e telecomunicações da B3 B3 IT和电信公司无形资产构成分析
IF 0.1 Pub Date : 2020-02-20 DOI: 10.22279/navus.2020.v10.p01-13.1084
Antonio Rodrigues Albuquerque Filho
The objective of the study was to analyze the composition of the intangible assets of companies in the information technology and telecommunications sector listed in B3. A descriptive study was carried out, conducted by documentary analysis and quantitative data approach, which refer to the period from 2012 to 2018, of a sample composed of 15 companies. The results showed that the levels of intangible assets recorded by the companies presented significant differences during the years analyzed, with the highest value of intangible assets recorded in 2015, while 2016  recorded the lowest average level among the analyzed years. It was also observed that Linx was the company with the highest representativeness of intangible assets in relation to total assets, especially Itautec and Positive, showing fluctuations of falls and increases in its intangibles. It is also worth noting that the intangibles most evidenced by the companies were softwares, goodwill on investments, brands and patents, while non-competition agreements and concession contracts were the least evidenced. it was concluded that such companies have been gradually increasing the recording of intangible assets in their balance sheets, reflecting positively the quality of accounting information.
本研究的目的是分析B3中所列信息技术和电信行业公司无形资产的构成。采用文献分析和定量数据法对15家公司组成的样本进行了描述性研究,涉及2012年至2018年期间。结果显示,在所分析的年份中,各公司记录的无形资产水平存在显著差异,2015年的无形资产价值最高,而2016年的平均水平最低。还观察到,Linx是无形资产相对于总资产具有最高代表性的公司,尤其是Itautec和Positive,其无形资产呈现出波动性的下降和增加。还值得注意的是,这些公司证明最多的无形资产是软件、投资商誉、品牌和专利,而竞业禁止协议和特许经营合同证明最少。得出的结论是,这些公司一直在逐步增加无形资产在其资产负债表中的记录,积极反映了会计信息的质量。
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引用次数: 2
Aplicação do método analytic hierarchy process (ahp) na priorização das ações de inovações em serviços em um estudo de multicaso 在多案例研究中,层次分析法在服务创新行动优先排序中的应用
IF 0.1 Pub Date : 2020-02-18 DOI: 10.22279/navus.2020.v10.p01-19.1006
Roger da Silva Wegner, A. Battisti, Julia Tontini, Michel Barboza Malheiros, Vanessa Piovesan Rossato
In order to achieve greater performance in the service sector or in any organizational aspect, it is important that there be constant changes in the search for improvements, and this is where innovation is inserted. Innovation comes to contribute to the performance of organizations. Thus, the present research had as objective to use the AHP method to better understand the actions of innovation in a multi-case study. The research was carried out in the northern region of Rio Grande do Sul with three small services companies (a fitness gym, a nightclub and an internet provider), applying the AHP method to prioritize the decision-making of the companies investigated. As result company "A" prioritized leadership and culture (25.96%), company "B" highlighted leadership, organizational learning and marketing (19.43%) and company "C" prioritized leadership and organizational learning (29.07%). Given these results, companies can check which criteria are being highlighted, but also which ones are not being given due importance. Thus, it is possible to create strategies to improve the weak points of the business, generating better results.
为了在服务部门或任何组织方面取得更大的业绩,重要的是在寻求改进的过程中不断变化,这就是创新的地方。创新会对组织的绩效做出贡献。因此,本研究的目的是利用层次分析法在多案例研究中更好地理解创新行为。该研究是在南里约热内卢Grande do Sul的北部地区与三家小型服务公司(一家健身房,一家夜总会和一家互联网提供商)进行的,应用AHP方法来优先考虑被调查公司的决策。结果,A公司优先考虑领导力和文化(25.96%),B公司优先考虑领导力、组织学习和营销(19.43%),C公司优先考虑领导力和组织学习(29.07%)。根据这些结果,公司可以检查哪些标准被强调了,哪些标准没有得到应有的重视。因此,有可能创建策略来改进业务的弱点,从而产生更好的结果。
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引用次数: 2
期刊
Navus-Revista de Gestao e Tecnologia
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