Azman Ismail, Yusof Ismail, Zalina Ibrahim, C. Leng, Perry Tan Chee Kiong
{"title":"Relationship between Pay Level, Pay Structure and Job Commitment in Malaysian Public Community College: The Mediation Role of Distributive Justice","authors":"Azman Ismail, Yusof Ismail, Zalina Ibrahim, C. Leng, Perry Tan Chee Kiong","doi":"10.21002/SEAM.V3I2.5620","DOIUrl":"https://doi.org/10.21002/SEAM.V3I2.5620","url":null,"abstract":"","PeriodicalId":41895,"journal":{"name":"South East Asian Journal of Management","volume":"3 1","pages":"99-112"},"PeriodicalIF":0.5,"publicationDate":"2016-03-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"68244111","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Factors Affecting the Online Shoppers' Satisfaction: a Study of Indian Online Customers","authors":"Sumanjeet Sumanjeet","doi":"10.21002/SEAM.V2I1.5580","DOIUrl":"https://doi.org/10.21002/SEAM.V2I1.5580","url":null,"abstract":"","PeriodicalId":41895,"journal":{"name":"South East Asian Journal of Management","volume":"2 1","pages":"59-68"},"PeriodicalIF":0.5,"publicationDate":"2016-03-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.21002/SEAM.V2I1.5580","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"68243017","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Turnaround Strategies During Performance Decline in Indonesian Manufacturing Firms","authors":"Jullimursyida Ganto","doi":"10.21002/SEAM.V2I1.5579","DOIUrl":"https://doi.org/10.21002/SEAM.V2I1.5579","url":null,"abstract":"","PeriodicalId":41895,"journal":{"name":"South East Asian Journal of Management","volume":"2 1","pages":"43-58"},"PeriodicalIF":0.5,"publicationDate":"2016-03-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.21002/SEAM.V2I1.5579","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"68242962","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Assessing Measurement Invariance of Customer Value Scale Across Two Distinct Groups of Managers and Customers","authors":"H. Nasution","doi":"10.21002/seam.v2i1.5581","DOIUrl":"https://doi.org/10.21002/seam.v2i1.5581","url":null,"abstract":"","PeriodicalId":41895,"journal":{"name":"South East Asian Journal of Management","volume":"2 1","pages":"69-86"},"PeriodicalIF":0.5,"publicationDate":"2016-03-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.21002/seam.v2i1.5581","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"68243518","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Role Stressors and Job Performance: An Empirical Investigation in Malaysia","authors":"A. Nasurdin, Soon Lay Khuan","doi":"10.21002/seam.v2i1.5573","DOIUrl":"https://doi.org/10.21002/seam.v2i1.5573","url":null,"abstract":"","PeriodicalId":41895,"journal":{"name":"South East Asian Journal of Management","volume":"2 1","pages":"27-42"},"PeriodicalIF":0.5,"publicationDate":"2016-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.21002/seam.v2i1.5573","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"68242912","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Simultaneous Relationship Between Ownership Structure, Corporate Governance, and Firm Value in Indonesia","authors":"Kim Sung Suk","doi":"10.21002/SEAM.V2I1.5572","DOIUrl":"https://doi.org/10.21002/SEAM.V2I1.5572","url":null,"abstract":"","PeriodicalId":41895,"journal":{"name":"South East Asian Journal of Management","volume":"2 1","pages":"1-26"},"PeriodicalIF":0.5,"publicationDate":"2016-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.21002/SEAM.V2I1.5572","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"68242837","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2016-03-06DOI: 10.21002/SEAM.V10I1.5785
T. Diefenbach
Thai ‘One Tambon One Product’ organisations (OTOPs) have had considerable economic suc-cess since their initiation by the Thai government in 2001. However, in contrast to their ever-increasing economic relevance, OTOPs’ contributions to social development have been acknowl-edged and interrogated only very little. In particular the issue of empowerment, a key component of any social development whether within organisations, at community or even societal level, is strangely absent from any discourse about OTOPs. This article looks at how far the idea of em-powerment is realised within Thai OTOPs – or how far it is not realised. For this, a three-dimensional concept of empowerment has been developed and applied. The data show a rather mixed picture with regard to empowerment; only some people are empowered whereas many others are systematically disempowered. OTOPs seem to contribute to quite some extent to the further strengthening of existing patterns of social dominance, stratification and inequalities.
{"title":"EMPOWERMENT OF THE FEW AND DISEMPOWERMENT OF THE MANY - DISEMPOWERMENT IN THAI 'ONE TAMBON ONE PRODUCT' ORGANISATIONS (OTOPS)","authors":"T. Diefenbach","doi":"10.21002/SEAM.V10I1.5785","DOIUrl":"https://doi.org/10.21002/SEAM.V10I1.5785","url":null,"abstract":"Thai ‘One Tambon One Product’ organisations (OTOPs) have had considerable economic suc-cess since their initiation by the Thai government in 2001. However, in contrast to their ever-increasing economic relevance, OTOPs’ contributions to social development have been acknowl-edged and interrogated only very little. In particular the issue of empowerment, a key component of any social development whether within organisations, at community or even societal level, is strangely absent from any discourse about OTOPs. This article looks at how far the idea of em-powerment is realised within Thai OTOPs – or how far it is not realised. For this, a three-dimensional concept of empowerment has been developed and applied. The data show a rather mixed picture with regard to empowerment; only some people are empowered whereas many others are systematically disempowered. OTOPs seem to contribute to quite some extent to the further strengthening of existing patterns of social dominance, stratification and inequalities.","PeriodicalId":41895,"journal":{"name":"South East Asian Journal of Management","volume":"10 1","pages":"30"},"PeriodicalIF":0.5,"publicationDate":"2016-03-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.21002/SEAM.V10I1.5785","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"68242659","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2016-01-06DOI: 10.21002/SEAM.V10I1.5781
A. Kusnadi, G. Yudoko
To ensure the health and safety of their workforce and protection of their assets and the environment, a global oil and gas company operating in Indonesia requires comprehensive identification and evaluation of job hazards that were included in work permitting process prior work execution in the field. Based on 20 data points obtained in August 2013, start-working time for contractors who worked for Capital Project Management (CPM) Team in Facility B was in average at 09.05 a.m. The aim of this paper is to present how the firm implemented Lean Six Sigma to reduce non-added value activities while fulfilling to its safety requirements and to share lessons learned from practical and theory testing perspective. The methodology used is Lean Six Sigma’s DMAIC (Define, Measure, Analyze, Improve, Control) as mandated by the corporate policy of the firm. This research adopts a mix-methods approach, by using both qualitative and quantitative data. This study was a one year longitudinal study of the Lean Six Sigma implementation to improve contractors’ work preparation process. The improvement resulted in reduction of non-value added activities and successfully increased the available working time per day by 59.3 minutes in average. The results of this case study reconfirm Lean Six Sigma as a good management theory since it shows a consistency between the theory and the real practice in a global oil and gas company in Indonesia.
{"title":"Contractor Work Preparation Process Improvement Using Lean Six Sigma","authors":"A. Kusnadi, G. Yudoko","doi":"10.21002/SEAM.V10I1.5781","DOIUrl":"https://doi.org/10.21002/SEAM.V10I1.5781","url":null,"abstract":"To ensure the health and safety of their workforce and protection of their assets and the environment, a global oil and gas company operating in Indonesia requires comprehensive identification and evaluation of job hazards that were included in work permitting process prior work execution in the field. Based on 20 data points obtained in August 2013, start-working time for contractors who worked for Capital Project Management (CPM) Team in Facility B was in average at 09.05 a.m. The aim of this paper is to present how the firm implemented Lean Six Sigma to reduce non-added value activities while fulfilling to its safety requirements and to share lessons learned from practical and theory testing perspective. The methodology used is Lean Six Sigma’s DMAIC (Define, Measure, Analyze, Improve, Control) as mandated by the corporate policy of the firm. This research adopts a mix-methods approach, by using both qualitative and quantitative data. This study was a one year longitudinal study of the Lean Six Sigma implementation to improve contractors’ work preparation process. The improvement resulted in reduction of non-value added activities and successfully increased the available working time per day by 59.3 minutes in average. The results of this case study reconfirm Lean Six Sigma as a good management theory since it shows a consistency between the theory and the real practice in a global oil and gas company in Indonesia.","PeriodicalId":41895,"journal":{"name":"South East Asian Journal of Management","volume":"78 1","pages":"181123"},"PeriodicalIF":0.5,"publicationDate":"2016-01-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.21002/SEAM.V10I1.5781","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"68241473","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper aims to examine the performance measurement using the CSR Balanced Scorecard system in SMEs firms in Malaysia. It investigates the relationships of the four perspectives of CSR Balanced Scorecard system toward performance measurement. The purpose of this paper is to investigate whether or not the improvement of the non-financial CSR measures will lead to the improvement of performance measures. To test these relationships, data were collected using the four perspectives approach introduced by Utting (2007). The finding indicates that the organizational business performance can be greatly increased by putting greater emphasis to CSR measures. The results also reveal that the increases of firms customer’s satisfaction is caused by the increase implementation of CSR measurement. At the end of the article, the implications of this study for SME industries and some suggestions are discussed for future studies.
{"title":"CSR Balanced Scorecard Systems and Business Performances: SMEs Case Study","authors":"E. Wong","doi":"10.21002/seam.v9i2.5465","DOIUrl":"https://doi.org/10.21002/seam.v9i2.5465","url":null,"abstract":"This paper aims to examine the performance measurement using the CSR Balanced Scorecard system in SMEs firms in Malaysia. It investigates the relationships of the four perspectives of CSR Balanced Scorecard system toward performance measurement. The purpose of this paper is to investigate whether or not the improvement of the non-financial CSR measures will lead to the improvement of performance measures. To test these relationships, data were collected using the four perspectives approach introduced by Utting (2007). The finding indicates that the organizational business performance can be greatly increased by putting greater emphasis to CSR measures. The results also reveal that the increases of firms customer’s satisfaction is caused by the increase implementation of CSR measurement. At the end of the article, the implications of this study for SME industries and some suggestions are discussed for future studies.","PeriodicalId":41895,"journal":{"name":"South East Asian Journal of Management","volume":"9 1","pages":"125"},"PeriodicalIF":0.5,"publicationDate":"2015-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.21002/seam.v9i2.5465","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"68245645","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Edward Wong Sek Khin, Chong Kei Loong, Gurcharan Singh
This study examined the relationship between control management and family business performance in the Malaysian context. It has two objectives, the first being to determine the relationship of organizational credit control policy and procedures, employee development and motivation, and intelligence collection systems to subsequent collection reports in Malaysian family SMEs. The second objective is to investigate the moderating effect of participation in decision-making and work effort towards innovation and business performance. This is a descriptive study involving 90 senior executives employed in 90 Malaysian family SMEs/firms. A correlation analysis from this study confirmed previous researchers’ observations that high-level organizational commitment to credit control management is linked to improvements in business performance. The results suggest that three components – credit policy, employee development, and intelligence collection systems – are the most important predictors for the efficiency and effectiveness of credit control management.
{"title":"Control Management and Business Performances: The Malaysian Family SMEs Perspectives","authors":"Edward Wong Sek Khin, Chong Kei Loong, Gurcharan Singh","doi":"10.21002/SEAM.V9I1.4493","DOIUrl":"https://doi.org/10.21002/SEAM.V9I1.4493","url":null,"abstract":"This study examined the relationship between control management and family business performance in the Malaysian context. It has two objectives, the first being to determine the relationship of organizational credit control policy and procedures, employee development and motivation, and intelligence collection systems to subsequent collection reports in Malaysian family SMEs. The second objective is to investigate the moderating effect of participation in decision-making and work effort towards innovation and business performance. This is a descriptive study involving 90 senior executives employed in 90 Malaysian family SMEs/firms. A correlation analysis from this study confirmed previous researchers’ observations that high-level organizational commitment to credit control management is linked to improvements in business performance. The results suggest that three components – credit policy, employee development, and intelligence collection systems – are the most important predictors for the efficiency and effectiveness of credit control management.","PeriodicalId":41895,"journal":{"name":"South East Asian Journal of Management","volume":"9 1","pages":"181038"},"PeriodicalIF":0.5,"publicationDate":"2015-08-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.21002/SEAM.V9I1.4493","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"68245539","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}