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The Implication of Blockchain as a Disruptive Technology for Construction Industry b区块链作为颠覆性技术对建筑业的影响
IF 1.6 Q3 MANAGEMENT Pub Date : 2020-07-01 DOI: 10.1177/2277975220932343
M. Sharma, Sunil Kumar
Adoption of blockchain technology has been widely construed as disruptive. Blockchain is a distributed ledger technology. It is secure by design because of its cryptography and distributed consensus mechanism, which also offers anonymity, persistence, auditability and resilience. The construction industry adopts a project-based approach and globally has been considered as a fragmented sector, predominantly in unorganised space. Given these characteristics, the technology adoption has been slow. This study looks at the challenges and adopts interpretive structural modelling technique to understand the linkages between these barriers. This study can provide managerial insights into designing strategies for overcoming the barriers for adoption of this disruptive technology.
区块链技术的采用被广泛认为是颠覆性的。区块链是一种分布式账本技术。它在设计上是安全的,因为它的密码学和分布式共识机制,还提供了匿名性、持久性、可审计性和弹性。建筑业采用基于项目的方法,在全球范围内被认为是一个分散的行业,主要位于无组织的空间。鉴于这些特点,技术的采用一直很缓慢。本研究着眼于挑战,并采用解释性结构建模技术来理解这些障碍之间的联系。这项研究可以为设计策略提供管理见解,以克服采用这种颠覆性技术的障碍。
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引用次数: 33
Subcontractor Selection Process Through Vendor Bids: A Case of An Outsourcing Service in Construction 通过供应商投标选择分包商的过程——以一个施工外包服务为例
IF 1.6 Q3 MANAGEMENT Pub Date : 2020-07-01 DOI: 10.1177/2277975220942078
S. Ramalingam
Subcontractors handle a large portion of the work in construction projects. The ability of the general contractor to deliver projects on time, within budget and with the expected level of quality are significantly dependent on the performance of subcontractors. Thus, selecting the right subcontractor for the right task is a determining factor for project success. Literature has identified several criteria for subcontractor selection that predominantly includes financial capacity, ability to complete on time and reputation and quality of workmanship. However, as projects are becoming more global and complex, ensuring selection and award through a fair and competitive formal process becomes imperative. Nevertheless, an understanding of a formal process, backing the selection criteria, seems to be lacking; more so in the context of engineering outsourcing services. Vendor bid analysis is one such service, wherein the general contractor packages the bids received from several subcontractors to a team in a different country who evaluate and enable the general contractor to select and award the subcontractors for project tasks. To this end, an exploratory case study was conducted in an outsourcing firm in India that provide services to general contractors in the USA to understand the formal process of subcontractor selection across organizational boundaries along with its inherent risks and challenges. Data was collected through a participatory research approach, supplemented with participant observation and team interviews which were analysed through inductive reasoning and cross-case comparison methods. The findings showed a formalized 5-phase process across the organizational interface that included assess, identify, evaluate, negotiate and optimize phases. Further, delving into the evaluate, negotiate and optimize phases, the nuances in outsourced projects and the firms strategy to overcome them were evident, such as selection criteria and negotiation strategy adopted in the case of a single bidder with high pricing to mitigate probable bid-rigging practices or ensuring constant training to overcome the challenges due to lack of trade and country specific know-how. In addition, through a reflective approach, the value addition services provided to the general contractor aimed to optimize the process and improve project governance. These findings are expected to provide practical implication for firms in similar business and act as a steppingstone to conduct further robust research.
分包商负责施工项目中的大部分工作。总承包商在预算范围内按时交付项目并达到预期质量水平的能力在很大程度上取决于分包商的表现。因此,为正确的任务选择正确的分包商是项目成功的决定因素。文献已经确定了分包商选择的几个标准,主要包括财务能力、按时完成的能力、声誉和工艺质量。然而,随着项目变得越来越全球化和复杂,确保通过公平和有竞争力的正式程序进行评选和颁奖变得至关重要。然而,似乎缺乏对支持甄选标准的正式程序的了解;在工程外包服务的背景下更是如此。供应商投标分析就是这样一种服务,其中总承包商将从几个分包商收到的投标打包到不同国家的一个团队,该团队评估并使总承包商能够选择并授予项目任务的分包商。为此,在印度一家为美国总承包商提供服务的外包公司进行了一项探索性案例研究,以了解跨组织边界选择分包商的正式过程及其固有的风险和挑战。数据是通过参与式研究方法收集的,辅以参与者观察和团队访谈,通过归纳推理和跨案例比较方法进行分析。研究结果显示,整个组织界面有一个正式的5阶段流程,包括评估、识别、评估、谈判和优化阶段。此外,深入研究评估、谈判和优化阶段,外包项目中的细微差别以及公司克服这些细微差别的战略是显而易见的,例如在单个投标人定价过高的情况下采用的选择标准和谈判策略,以减少可能的操纵投标行为,或确保持续培训以克服由于缺乏贸易和特定国家的专业知识而带来的挑战。此外,通过反思性方法,向总承包商提供的增值服务旨在优化流程和改善项目治理。这些发现有望为从事类似业务的公司提供实际意义,并成为进行进一步稳健研究的垫脚石。
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引用次数: 2
The Impact of Team Association on Attendees’ Product Knowledge and Purchase Intentions: A Case of Indian Premier League 团队关联对参与者产品知识和购买意愿的影响——以印度超级联赛为例
IF 1.6 Q3 MANAGEMENT Pub Date : 2020-07-01 DOI: 10.1177/2277975219871341
J. Rai, Apar Singh
Many research studies conducted in the recent past have found that the success of sports sponsorship depends much on consumers’ affiliation with the sport or a team. In order to understand the mechanics of the same, this study explores team–sponsor congruence, team identification and team involvement as exogenous variables to measure the attendees’ association with the team and its impact on their knowledge of the sponsor brand in order to ascertain the impact of their brand knowledge on the brand image of the sponsor and their purchase intentions. Using structural equation modelling technique, the study found that the attendees’ team association positively affects their knowledge of the sponsor brand, which in turn affects the sponsor image and purchase intention of the attendees. The study also found a weak direct association between the attendees’ product knowledge and their purchase intentions, implying the mediation of sponsor image. The study’s strength is in its sample of the respondents who were filtered for their high interest in the sport and the team (cricket and KXIP, respectively) under study. After selecting a team from the Indian Premier League (IPL) and analysing the responses of on-ground sport fans, the study provides valuable insights for the organizations which do or intend to sponsor a team in professional sport.
最近进行的许多研究发现,体育赞助的成功在很大程度上取决于消费者对这项运动或团队的隶属关系。为了理解其机制,本研究将团队-赞助商一致性、团队认同和团队参与作为外生变量,以衡量参与者与团队的联系及其对赞助商品牌知识的影响,从而确定他们的品牌知识对赞助商品牌形象和购买意向的影响。采用结构方程建模技术,研究发现,与会者的团队关联对他们对赞助商品牌的了解产生了积极影响,进而影响了赞助商形象和与会者的购买意愿。研究还发现,与会者的产品知识与购买意向之间存在微弱的直接关联,这意味着赞助商形象的中介作用。这项研究的优势在于对受访者的抽样调查,这些受访者因对所研究的运动和团队(分别是板球和KXIP)的高度兴趣而被筛选。在从印度超级联赛(IPL)中挑选了一支球队,并分析了现场体育迷的反应后,这项研究为赞助或打算赞助职业体育球队的组织提供了宝贵的见解。
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引用次数: 3
Promoting Health in Rural India: Enhancing Job Performance of Lay Health Care Activists 促进印度农村健康:提高非专业卫生保健积极分子的工作绩效
IF 1.6 Q3 MANAGEMENT Pub Date : 2020-07-01 DOI: 10.1177/2277975219857411
Jatin Pandey, Manjari Singh, B. Varkkey, D. Mavalankar
The health of people in a nation is a potential indicator of its development. Over and above that, the job performance of people involved in the delivery and facilitation of health care services within a nation reflects the actual health conditions in it. In developing countries, where a large chunk of the population lives in rural areas, the job performance of grass-roots health care workers gains significant importance in order to ensure effective and efficient delivery of health care services to the masses and marginalized communities. The present study takes the case of Accredited Social Health Activists (ASHAs) in difficult rural areas of India to identify factors that affect their job performance and suggests interventions through which it could be enhanced. Fifty-five ASHAs were interviewed and five focused group discussions (FGDs) were conducted. Additionally, triangulation was done by interviewing other stakeholders, while studying relevant documents. Through content analysis of these interviews and documents, this study identifies the demands, resources and stressors that affect the job performance of these important intermediaries in the health care supply chain (in the Indian context). The study also suggests policy-level decisions that could help in enhancing job performance of ASHAs by managing demands, increasing resources and reducing stressors. Key Messages We have developed a model that delineates the demands, resources and stressors that affect job performance of women workers in rural India. We have studied Accredited Social Health Activists (ASHAs) who are part of community health care sector. However, our findings are applicable to a wider set of similar job roles. We have studied the nuances of factors affecting job performance for a category of community health care workers who are not full-time employees, have received minimal training and work in close proximity of their residence in a closely knit society. We have looked at job performance of ASHAs who are women community health workers, with low educational qualifications, based in rural setting of a developing country. We have recommended policy implications that would aid in enhancing the performance of ASHAs and thus improve the health care situation in rural India.
一个国家人民的健康状况是其发展的一个潜在指标。除此之外,一个国家内参与提供和便利医疗服务的人员的工作表现反映了该国的实际健康状况。在发展中国家,大部分人口生活在农村地区,基层卫生保健工作者的工作表现非常重要,以确保向群众和边缘化社区提供有效和高效的卫生保健服务。本研究以印度困难农村地区的认可社会卫生活动家为例,确定影响他们工作表现的因素,并提出可以加强工作表现的干预措施。对五十五名ASHA进行了访谈,并进行了五次重点小组讨论。此外,在研究相关文件的同时,还通过采访其他利益相关者进行了三角测量。通过对这些访谈和文件的内容分析,本研究确定了影响医疗保健供应链中这些重要中介机构工作表现的需求、资源和压力源(在印度背景下)。该研究还提出了政策层面的决策,可以通过管理需求、增加资源和减少压力源来帮助提高ASHA的工作绩效。关键信息我们开发了一个模型,描述了影响印度农村女工工作表现的需求、资源和压力源。我们研究了社区卫生保健部门的认可社会卫生活动家(ASHA)。然而,我们的研究结果适用于更广泛的类似工作角色。我们研究了影响一类社区卫生保健工作者工作表现的因素的细微差别,这些工作者不是全职员工,接受过最少的培训,在一个紧密联系的社会中在住所附近工作。我们研究了ASHA的工作表现,她们是发展中国家农村地区的女性社区卫生工作者,学历较低。我们建议了有助于提高ASHA绩效的政策影响,从而改善印度农村的医疗保健状况。
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引用次数: 3
Editorial 社论
IF 1.6 Q3 MANAGEMENT Pub Date : 2020-07-01 DOI: 10.1177/2277975220945411
R. K. Pati, S. Padhi
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引用次数: 0
List of Reviewers for IIM Kozhikode Society & Management Review IIM Kozhikode Society&Management Review评审员名单
IF 1.6 Q3 MANAGEMENT Pub Date : 2020-07-01 DOI: 10.1177/2277975220950839
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引用次数: 0
Can Projects on Blockchain Reduce Risks in Supply Chain Management?: An Oil Company Case Study 区块链项目能否降低供应链管理风险?:石油公司案例研究
IF 1.6 Q3 MANAGEMENT Pub Date : 2020-06-14 DOI: 10.1177/2277975220913370
Anil Kumar Vishnubhotla, R. K. Pati, S. Padhi
Increase in competition and the strategic move of enhanced outsourcing has made supply chain more complex. Various applications and software solutions are available to better manage this complexity. It has been observed that often such initiatives may not provide the excepted benefits. It has also been reported that an unclear understanding of business needs (including perceived risks) is the main reason of supply chain failure. The present study attempts to capture enterprise level supply chain risk in an oil company (case company) in India and explore if perception of a decision maker favours use of blockchain technology project to reduce the supply chain risk. The study adopts the following methodology: in-depth semi-structured interviews and structured survey was carried out with the top management of the case company to identify various enterprise level risks for supply chain management (SCM) projects which were subsequently clustered under Operations, Finance, Human Resources, and Strategic Business Risk categories. Inputs on the probability of occurrence and impacts of the identified risks on the enterprise-wide supply chain was mapped on the risk severity matrix (heat map) to prioritize the risks. Subsequently, the second round of questionnaire was developed and a similar survey carried out again with the same sample show the change in risk perception due to potential application of blockchain technology. Interesting insights could be gained from the practitioner’s perspective on the value contribution of using blockchain for improving management of SCM risks. It could be observed that a number of the high priority risk (in the initial scenario) could now be eliminated or managed due to specific characteristics of blockchain.. One of the major limitations of the present study is the lack of generalizability of the insights as it is based exclusively on the perspective of the case company towards the blockchain.
竞争的加剧和加强外包的战略举措使供应链变得更加复杂。各种应用程序和软件解决方案可用于更好地管理这种复杂性。据观察,这种举措往往不能提供例外的好处。据报道,对商业需求(包括感知风险)的理解不清楚是供应链失败的主要原因。本研究试图捕捉印度一家石油公司(案例公司)的企业级供应链风险,并探讨决策者是否倾向于使用区块链技术项目来降低供应链风险。本研究采用了以下方法:对案例公司的高层管理人员进行了深入的半结构化访谈和结构化调查,以确定供应链管理(SCM)项目的各种企业级风险,这些项目随后被分为运营、财务、人力资源和战略业务风险类别。已识别风险对整个企业供应链的发生概率和影响的输入被绘制在风险严重性矩阵(热图)上,以确定风险的优先级。随后,开发了第二轮问卷,并对同一样本再次进行了类似调查,结果显示,由于区块链技术的潜在应用,风险感知发生了变化。从从业者的角度来看,使用区块链改善供应链管理风险的价值贡献可以获得有趣的见解。可以观察到,由于区块链的特定特性,许多高优先级风险(在最初的场景中)现在可以消除或管理。。本研究的主要局限性之一是缺乏见解的可推广性,因为它完全基于案例公司对区块链的看法。
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引用次数: 6
Segmenting Excessive Alcohol Consumers: Implications for Social Marketing 对过度饮酒消费者进行细分:对社会营销的启示
IF 1.6 Q3 MANAGEMENT Pub Date : 2020-06-03 DOI: 10.1177/2277975220913366
S. Sahadev, N. Malhotra, Avinandan Mukherjee
While extant studies have mainly investigated differences between drinkers and non-drinkers, the literature on segmenting heavy drinkers and profiling them is surprisingly scarce. This study makes a significant contribution to the social marketing literature by illustrating a novel way of targeting heavy drinkers by utilizing their health management styles and provides useful insights into understanding how segmentation could be a valuable tool for developing effective social marketing programmes that are aimed at reducing excessive alcohol consumption. Analysis of data collected through the HINTS study reveals a two-cluster segmentation model. The two segments of heavy drinkers distinctly differ in terms of the extent of reliance and trust they place on health service professionals. Hence, the segmentation analysis provides interesting and novel insights into the level of dependence of heavy drinkers on the health care system and their health management styles. The study provides an actionable perspective for future research, public policy and social marketing.
虽然现有的研究主要是调查饮酒者和不饮酒者之间的差异,但关于对重度饮酒者进行分类和分析的文献却少得惊人。本研究对社会营销文献做出了重大贡献,说明了一种利用酗酒者的健康管理风格来定位酗酒者的新方法,并提供了有用的见解,以了解细分如何成为开发有效的社会营销计划的有价值的工具,旨在减少过度饮酒。通过对HINTS研究收集的数据进行分析,揭示了一种双聚类分割模型。这两类重度饮酒者对卫生服务专业人员的依赖和信任程度明显不同。因此,细分分析为酗酒者对医疗保健系统的依赖程度及其健康管理方式提供了有趣而新颖的见解。该研究为未来的研究、公共政策和社会营销提供了可操作的视角。
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引用次数: 2
Benefits Formulation in Construction Projects: An Exploratory Study through a Social Sustainability Perspective 建设项目效益制定:社会可持续性视角下的探索性研究
IF 1.6 Q3 MANAGEMENT Pub Date : 2020-03-24 DOI: 10.1177/2277975219896510
Ashish Goel, L. Ganesh, Arshinder Kaur
Extant project management literature suggests that project benefits management (PBM) can facilitate social sustainability (SS) through benefits formulation for a wider set of project stakeholders. However, empirical evidence regarding the actual extent of SS considerations in benefits formulation is lacking, especially from large developing economies like India. To fill this gap, a SS-centric analysis of PBM plans of 80 construction projects has been conducted using content analysis to identify the benefits targeted at the internal and external stakeholders, viz., workers and project-affected community. The analysis reveals much higher occurrences of benefits for the affected community compared to those relating to the workers. The project proponents have highlighted the social relevance of projects mostly through ‘trickle down benefits’ – that may possibly accrue to the affected communities due to project investment – as compared to ‘co-created benefits’ – that empower the affected communities but require a deeper understanding of their needs and aspirations. ‘Local employment’ and ‘local business and economic growth’ are the most common benefits across projects. Three areas of improvement have been suggested in the benefits formulation process from a SS perspective – mandating worker-specific benefits, more focus on co-created benefits and specifying numeric measures of benefits along with timelines, to facilitate assessment of actual benefits realization during project implementation and operation phases. This study contributes to research literature on sustainable project management. Its findings offer useful implications for researchers, policymakers and project proponent organizations.
现有的项目管理文献表明,项目利益管理(PBM)可以通过为更广泛的项目利益相关者制定利益来促进社会可持续性(SS)。然而,缺乏关于福利制定中SS考虑的实际程度的经验证据,特别是来自印度等大型发展中经济体的经验证据。为了填补这一空白,我们对80个建设项目的PBM计划进行了以ss为中心的分析,使用内容分析来确定针对内部和外部利益相关者(即工人和受项目影响的社区)的利益。分析显示,与工人相关的福利相比,受影响社区的福利发生率要高得多。与“共同创造的利益”相比,项目的支持者强调了项目的社会相关性,主要是通过“涓滴效应”——由于项目投资可能会给受影响社区带来好处——而“共同创造的利益”——赋予受影响社区权力,但需要更深入地了解他们的需求和愿望。“当地就业”和“当地商业和经济增长”是各个项目最常见的好处。从SS的角度来看,在福利制定过程中提出了三个改进领域-强制规定特定于工人的福利,更加关注共同创造的福利,并指定福利的数字度量和时间表,以促进在项目实施和运营阶段对实际效益实现的评估。本研究对可持续项目管理的研究文献有所贡献。研究结果为研究人员、政策制定者和项目支持组织提供了有用的启示。
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引用次数: 6
Predicting Penetration of the Project Buffer Time of Critical Chain Project Management (CCPM) Using a Linear Programming Approach 用线性规划方法预测关键链项目管理(CCPM)项目缓冲时间的渗透
IF 1.6 Q3 MANAGEMENT Pub Date : 2020-03-24 DOI: 10.1177/2277975219896499
M. Jagtap
Managing the disruptions in projects is a challenging task for project managers. In this respect, critical chain project management (CCPM) has been considered as a promising methodology in expediting projects. However, the effectiveness of this methodology is often lost in search of optimal use of project buffers to hedge against delays occurring in the critical chain. The more critical chain activity gets delayed, the greater is the likelihood of penetration of project buffer time. The resource constraints of critical chains have been considered as a major determinant of project buffer penetration. Although a project buffer is provided to protect the critical chain, to keep the CCPM project schedule competitive, it is the priority of the project manager to minimize the blatant consumption of project buffer time by multiple critical chain activities. Historically, resource constraints within the critical chain have been associated with penetration of project buffer time. The literature suggests that the productivity of resources deployed in the critical chain can predict the penetration of project buffer time. Based on the premise that delays are omnipresent and unavoidable but predictable, this research aims to consider the post-facto measures of delays instead of pre-facto measures. Pre-facto measures are resources productivity and resources availability while post-facto measures are the compensation paid by the client and the cost of liquidity damages incurred by the contractor. It is assumed that pre-facto measures are convertible into post-facto measures. A linear programming model is formulated and tested using the case of Botanical Garden Construction Project in Pune city. Sensitivity analysis revealed that the propensity of project buffer penetration on a critical chain varies with the compensation matrix. Varieties of scenario are developed and the optimal solution is validated with the case study.
管理项目中的中断对项目经理来说是一项具有挑战性的任务。在这方面,关键链项目管理(CCPM)被认为是一种很有前途的加速项目的方法。然而,在寻找项目缓冲的最佳使用以对冲关键链中发生的延迟的过程中,这种方法的有效性经常会丢失。关键链活动越延迟,项目缓冲时间渗透的可能性就越大。关键链的资源约束被认为是项目缓冲渗透的主要决定因素。尽管提供项目缓冲是为了保护关键链,以保持CCPM项目进度的竞争性,但项目经理的首要任务是尽量减少多个关键链活动对项目缓冲时间的明显消耗。从历史上看,关键链中的资源约束与项目缓冲时间的渗透有关。文献表明,关键链上资源的生产率可以预测项目缓冲时间的渗透。基于延误无所不在、不可避免但可预测的前提,本研究旨在考虑延误的事后措施,而不是事前措施。事前措施是指资源的生产力和资源的可用性,而事后措施是指委托人支付的赔偿和承包商造成的流动性损害的成本。假定事前措施可转换为事后措施。以普那市植物园建设项目为例,建立了线性规划模型并进行了验证。敏感性分析表明,项目缓冲区在关键链上的渗透倾向随补偿矩阵的变化而变化。开发了多种场景,并通过实例验证了最优解。
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引用次数: 3
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IIM Kozhikode Society & Management Review
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