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Keeping Up Job Satisfaction: Relationship between Coaching Style Leadership and Employees’ Belief in Their Abilities to Handle Job 保持工作满意度:教练式领导与员工对自己处理工作能力的信心的关系
Pub Date : 2023-09-11 DOI: 10.33844/ijol.2023.60373
Azman Ismail, Nursaadatun Ahmad, Soliha Sanusi, Nur Ibrahim, Mustafa Tunca
This study assesses a direct effect of coaching style leadership on work-related attitudes and an indirect effect of employees’ belief in their abilities to handle jobs in the relationship between coaching style leadership and job satisfaction. The cross-sectional research design was employed to collect 579 survey questionnaires from employees in the Malaysian public sector. The SmartPLS was utilized to evaluate the measurement model and structural model. The adequacy of the study sample met that rule of thumb criterion, and the response bias was not present in the study sample. This study only used survey questionnaires that had no missing values, straight-lining answers, outliers, and non-normal data distribution. The indicators that represent each study construct in the model measurement satisfied the validity and reliability standards. The structural equation modeling test displayed that employees’ belief in their abilities to handle the job and job satisfaction was directly affected by leaders’ guidance and facilitation. Further, the effect of leaders’ guidance and facilitation on job satisfaction was indirectly affected by employees’ belief in their abilities to handle the job. This finding is useful to guide practitioners in understanding diverse viewpoints of employees’ belief in their abilities to handle job and plan an effective developmental relationship framework to maintain and upgrade organizational sustainability in times of global economy and turbulent environment.
本研究评估了教练式领导对工作态度的直接影响,以及员工对自己处理工作能力的信念在教练式领导与工作满意度的关系中的间接影响。采用横断面研究设计,从马来西亚公共部门的雇员中收集了579份调查问卷。使用SmartPLS对测量模型和结构模型进行评估。研究样本的充分性符合经验法则标准,研究样本中不存在反应偏倚。本研究仅采用无缺失值、直线答案、异常值和非正态数据分布的调查问卷。模型测量中代表各研究结构的指标均满足效度和信度标准。结构方程模型检验表明,员工对自己处理工作能力的信心和工作满意度直接受到领导引导和促进的影响。此外,领导的引导和促进对工作满意度的影响间接受到员工对自己处理工作能力的信念的影响。这一发现有助于指导从业者理解员工对自己处理工作能力的不同观点,并规划有效的发展关系框架,以在全球经济和动荡的环境中保持和提升组织的可持续性。
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引用次数: 0
The Role of Technology Adoption, Tax Base Expansion, Taxpayers' Education, Customer Service, and Strategy Communication on the Organizational Performance of Kenya Revenue Authority 技术采用、税基扩大、纳税人教育、客户服务和战略沟通对肯尼亚税务局组织绩效的影响
Pub Date : 2023-09-04 DOI: 10.33844/ijol.2023.60372
Michelle Vita, Stephen Muathe
Organizational performance is vital for conceptual and empirical research in strategic management. Strategic choice serves as the link between the organization and the operational environment. In the unpredictable and competitive business environment, it is paramount for organizations to enforce strategic decisions that will direct them to cope with changes in the background and attain a competitive advantage. Kenya Revenue Authority (KRA), a government-owned organization mandated to collect, assess, and account for all revenues, has faced sincere challenges in its operations and management. This study aimed to investigate the influence of technology adoption, tax base expansion, taxpayers' education, customer service, and strategy communication on the performance of Kenya Revenue Authority. The guiding theories were the resource-based view theory, the balanced scorecard, and the dynamic capabilities theory. A descriptive survey research design was adopted, targeting 90 top and middle-level departmental employees as the unit of analysis. Proportionate stratified and random sampling was used as the sampling technique. The data collection instrument was a pilot-tested questionnaire for accurate measurement examination. The study findings revealed that the five independent variables explain 60.8% of Kenya Revenue Authority's performance, as shown by R squared. The study revealed that adopting technology and customer service had the most impact on KRA’s performance. Tax base expansion, taxpayers’ education, and strategy communication also had a significant impact on the organization’s performance. The study recommends that for the organization to have continued improved performance, it should focus on enhancing its technological systems, expanding its tax base, providing efficient customer support, offering continued taxpayers’ education, and ensuring proper and effective communication of its strategies to staff. The study also recommends that other government-owned companies, corporations or agencies that seek to improve performance should incorporate strategic choice in their operations.
组织绩效对于战略管理的概念研究和实证研究至关重要。战略选择是连接组织和运营环境的纽带。在不可预测和竞争激烈的商业环境中,组织执行战略决策是至关重要的,这将指导他们应对背景变化并获得竞争优势。肯尼亚税务局(KRA)是一个政府所有的组织,负责收集、评估和解释所有的收入,它在运营和管理方面面临着真正的挑战。本研究旨在探讨技术采用、税基扩展、纳税人教育、客户服务和策略沟通对肯尼亚税务局绩效的影响。指导理论为资源基础观理论、平衡计分卡理论和动态能力理论。采用描述性调查研究设计,以90名中高层部门员工为分析单位。抽样技术采用比例分层随机抽样。数据收集仪器是一种试点测试的问卷,用于准确的测量检查。研究结果显示,这五个自变量解释了肯尼亚税务局60.8%的绩效,如R平方所示。研究发现,采用技术和客户服务对KRA的绩效影响最大。税基扩大、纳税人教育和战略沟通对组织绩效也有显著影响。该研究建议,该组织要持续改善绩效,应着重于加强其技术系统,扩大其税基,提供有效的客户支持,提供持续的纳税人教育,并确保适当和有效地与员工沟通其战略。该研究还建议,其他寻求改善绩效的政府所有公司、企业或机构应将战略选择纳入其运营中。
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引用次数: 0
Polychronicity as Moderator in the Relationship between Skill Variety and Job Satisfaction 多重性在技能多样性与工作满意度的关系中起调节作用
Pub Date : 2023-08-13 DOI: 10.33844/ijol.2023.60369
Aneel Kumar, Bushra Memon, Zahid Hussain Sohu, Muhammad Waqas Maharvi
Building on the premises of person-job fit theory (Edwards, 1991), taking skill variety as the job characteristic (Hackman & Oldham, 1975, 1976) and polychronicity as an individual’s value, we seek to determine the interactive effect of skill variety and polychronicity on the job satisfaction level of garments’ franchise employees. Primary data were collected from the 175 employees of 24 franchise outlets of various well known garments’ companies located in Sukkur district of the Sindh province of Pakistan by applying random sampling. The results showed a positive and significant effect of skill variety on job satisfaction, as hypothesized. Further, moderation analysis showed the significant interactive effect of skill variety and polychronicity on job satisfaction, as hypothesized. The interaction graph showed that the relationship between the independent variable (i.e., skill variety) and dependent variable (i.e., job satisfaction) was stronger when the level of moderating variable (i.e., polychronicity) was high as compared to when it was low. Focusing on the behavioural aspects of the jobs, HRM managers designing the jobs of employees should consider both the job and individual characteristics. A fit between the job such as jobs offering skill variety, and the employees’ values such as polychronicity can yield the best possible outcome i.e., job satisfaction.
在人-工作契合理论(Edwards, 1991)的前提下,以技能多样性作为工作特征(Hackman & Oldham, 1977,500, 1976),以多时性作为个人价值,我们试图确定技能多样性和多时性对服装特许经营员工工作满意度的交互作用。采用随机抽样的方法,对巴基斯坦信德省苏库尔地区各知名服装公司24家特许经营网点的175名员工进行了初步数据收集。结果显示,技能多样性对工作满意度有显著的正向影响。此外,调节分析显示技能多样性和多时性对工作满意度有显著的交互作用,正如假设的那样。交互作用图显示,当调节变量(即多重性)水平高时,自变量(即技能多样性)与因变量(即工作满意度)之间的关系要强于调节变量(即多重性)水平低时。关注工作的行为方面,人力资源管理经理设计员工的工作应该考虑工作和个人的特点。工作(如提供技能多样性的工作)和员工的价值观(如多重性)之间的契合可以产生最好的结果,即工作满意度。
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引用次数: 0
The Impact of Emotional Intelligence and Organizational Identification on Creativity Performance 情绪智力和组织认同对创造力绩效的影响
Pub Date : 2023-08-01 DOI: 10.33844/ijol.2023.60367
Fikret Sözbilir
In this study, the interaction between emotional intelligence, organizational identification, and creativity performance was examined. In addition, it was aimed to make recommendations depending on the results regarding the impact of emotional intelligence and organizational identification on creativity performance. It was designed as an empirical study, and the data on emotional intelligence, organizational identification, and creativity performance perceptions were gathered from 1136 employees working at 37 tea factories in Türkiye by questionnaire. The data were analyzed by performing reliability, validity, correlation, and regression tests with SPSS 25, and the results are given in tables. The results showed that emotional intelligence-overall, emotional recognition, and emotional facilitation significantly impact organizational identification and creativity performance. It was also revealed that emotional intelligence overall, emotional recognition, emotional facilitation, and emotional regulation significantly impact creativity performance. This study hopes to provide practical management knowledge to organizations to improve their creativity performance by enhancing their employees' emotional intelligence and organizational identification. This study explored the factors that affect creativity performance in terms of both emotional intelligence and organizational identification. It fills an important gap by providing greater clarity with regard to creativity performance. In addition, the study has value from the perspective of results from a big public enterprise.
本研究考察了情绪智力、组织认同和创造力绩效之间的相互作用。此外,本研究旨在根据研究结果,就情商和组织认同对创造力表现的影响提出建议。本研究采用实证研究的方式,采用问卷调查的方式,对浙江省37家茶厂的1136名员工进行情绪智力、组织认同和创造力绩效感知等方面的调查。数据采用SPSS 25进行信度、效度、相关、回归检验,结果以表格形式给出。结果表明,情绪智力总体、情绪认知和情绪促进对组织认同和创造力表现有显著影响。整体情绪智力、情绪认知、情绪促进和情绪调节对创造力表现有显著影响。本研究希望通过提高员工的情商和组织认同,为组织提供实用的管理知识,从而提高组织的创造力绩效。本研究从情绪智力和组织认同两个方面探讨了影响创造力表现的因素。它通过提供更清晰的创造性表现来填补一个重要的空白。此外,从大型公共企业的结果来看,本研究具有一定的价值。
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引用次数: 0
The Role of Transformational Leadership in the Relationship between Proactive Personality and Employee Voice among Male and Female Nurses 变革型领导在男女护士主动性人格与员工建言关系中的作用
IF 1.1 Pub Date : 2023-06-07 DOI: 10.33844/ijol.2023.60355
Ruslan Kalenychenko, V. Mozalov, I. Petukhova, Iryna Yevchenko
Transformational leadership is seen as a mediator of employee voice behavior. This study attempts to investigate the influence of leadership style as an organizational variable that can motivate employee voice behavior and expand understanding of the relationship between personal characteristics and employee voice. The research was conducted among public sector employees online. A total of 410 questionnaires were collected. After the elimination of invalid questionnaires, 356 questionnaires were received. For data processing, we used the six-item Employee Voice Questionnaire, the 17-item Proactive Personality Scale (PPS), and the Multifactor Leadership Questionnaire (MLQ- 5S). The result shows that leadership style as an important organizational variable helps employees with a proactive personality to show more positive behavior. Transformational leadership style positively and significantly moderates the relationship between proactive personality and employee voice.
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引用次数: 0
Ethical Leadership and Perceived Organisational Politics: The Mediating Role of Social Loafing 伦理领导与组织政治感知:社会怠惰的中介作用
IF 1.1 Pub Date : 2023-06-01 DOI: 10.33844/ijol.2023.60354
Ayshe Hyusein, S. Eyupoglu
This study investigates the effect of ethical leadership on positive and negative discretionary behaviours, and management of perceived organisational politics levels. Specifically, the role of ethical leadership in organisational politics through the mediating role of social loafing was examined. Three hundred academics responded and completed the questionnaire. Ethical leadership theory was used alongside group engagement and collective effort models. Structural equation modelling, and regression analyses through bootstrapping techniques were directed to assess the model and the hypotheses. Statistical findings verified that ethical leadership stimulated employees to reduce their tendency to loaf and general social loafing levels, which subsequently enhanced employee ability to deal with perceived organisational politics in the workplace, be it positive or negative. Thus, by mitigating employee social loafing intentions, an ethical leader creates a transparent organisational environment and drastically improves employee efficiency by decreasing costs which would impact the company's bottom lines. Our findings expand the existing theory on ethical leadership, social loafing, and organisational politics by asserting the mediating effect of social loafing as a consequence of strategies constructed by an ethical leader reflected at the workplace organisational politics levels. Theoretical and practical implications for organisations and managers are discussed.
本研究探讨了道德领导对积极和消极自由裁量行为的影响,以及感知组织政治水平的管理。具体来说,伦理领导在组织政治中的作用通过社会懒惰的中介作用进行了检查。300名学者回答并完成了调查问卷。伦理领导理论与群体参与和集体努力模型一起使用。通过结构方程建模和自举技术的回归分析来评估模型和假设。统计结果证实,道德领导刺激员工减少他们的游手好闲倾向和总体社会游手好闲水平,从而提高员工处理工作场所中感知到的组织政治的能力,无论是积极的还是消极的。因此,通过减少员工的社会懒惰意图,一个道德的领导者创造了一个透明的组织环境,并通过降低影响公司底线的成本大幅提高员工效率。我们的研究结果扩展了现有的关于道德领导、社会懒惰和组织政治的理论,通过断言社会懒惰作为道德领导者在工作场所组织政治层面反映的战略的结果的中介效应。讨论了对组织和管理人员的理论和实践意义。
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引用次数: 0
The Impact of a Balanced Scorecard on Enterprise Performance in Ho Chi Minh City, Vietnam 平衡计分卡对越南胡志明市企业绩效的影响
IF 1.1 Pub Date : 2023-06-01 DOI: 10.33844/ijol.2023.60359
Chau Van Thuong, Harwindar Singh
This empirical study introduces a combination of financial and nonfinancial performance measurements based on the Balanced Scorecard (BSC) concept for advanced decision science in firm performance management processes. A need exists to confirm the BSC’s true value in the management process for achieving firm performance. The suitable sample size for testing this study’s model was 265 Vietnamese enterprises, all applying the BSC in their business administration. The data were collected using a questionnaire survey administered to the Vietnamese enterprises in Ho Chi Minh City (HCMC). The information was gathered through a questionnaire survey distributed to Vietnamese businesses in HCMC using a convenience sampling technique. The data was input into SPSS to t est the study’s model and hypotheses. The study outcomes indicated a significant relationship between BSC usage and the enterprises’ performance. When enterprises changed key factors in the BSC, their overall performance level also changed. The study’s results also indicated that enterprises' overall performance can have financial and nonfinancial components. Based on the results, the researcher recommends that Vietnamese enterprises can reference and apply the valuable data and knowledge provided by this study to restructure their strategic management. Thus, they could attain higher overall performance in their business, management, operational, and manufacturing sectors.
本实证研究介绍了基于平衡计分卡(BSC)概念的财务和非财务绩效测量的组合,用于企业绩效管理过程中的高级决策科学。需要确认平衡计分卡在实现公司绩效的管理过程中的真正价值。检验本研究模型的合适样本量为265家越南企业,均采用平衡记分卡进行企业管理。数据收集使用问卷调查管理的越南企业在胡志明市(HCMC)。信息是通过问卷调查收集的,问卷调查使用方便的抽样技术分发给胡志明市的越南企业。将数据输入SPSS以检验研究的模型和假设。研究结果表明平衡记分卡的使用与企业绩效之间存在显著的关系。当企业改变平衡记分卡中的关键因素时,企业的整体绩效水平也会发生变化。研究结果还表明,企业的整体绩效可以包含财务成分和非财务成分。基于研究结果,研究者建议越南企业可以参考并应用本研究提供的有价值的数据和知识来重组其战略管理。因此,他们可以在业务、管理、运营和制造部门获得更高的整体绩效。
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引用次数: 0
Understanding Leader Integrity on Employees’ Perceived Inclusion through Mediating Role of Leader-Member Exchange 通过领导-成员交换的中介作用了解领导诚信对员工感知包容的影响
IF 1.1 Pub Date : 2023-06-01 DOI: 10.33844/ijol.2023.60360
Lipika Arif, S. Chaudhury, Lisa LaCross
The emphasis of the current study is to investigate the relationship between leader integrity, and employees perceived inclusion in the workplace where Leader-Member Exchange (LMX) plays a mediating role. This study proposes and tests a mediation model to explain how leader integrity impacts employees’ perceived inclusion from the employe es’ points of view. Drawing from the social exchange theory, this study argues that leader integrity affects LMX relationships, subsequently affecting employees' perceived inclusion at work. Time-lagged data were collected from a public-school system in the southeastern United States using a field survey research design. The hypothesized relationships were examined using data from 263 (n = 263) full-time teachers and staff from 79 elementary, middle, and high schools, with an approximate average of four participants for each school/principal. The results confirm that leader integrity is positively related to LMX, and LMX is positively associated with employees’ perceived inclusion. Furthermore, there is a significant mediating effect in the relationship. These results suggest that leader integrity and LMX are critical for establishing perceived inclusion. By being the first study to consider LMX as a mediator from leader integrity for predicting perceived inclusion, this study contented a theoretical gap in the literature, thus advancing our knowledge of integrity in leadership and its relationship with other organizational phenomena. Finally, the paper discusses theoretical and practical implications, limitations, and future research directions.
本研究的重点是探讨领导诚信与员工感知包容之间的关系,其中领导-成员交换(LMX)在工作场所起中介作用。本研究提出并检验了一个中介模型,以解释领导诚信如何从员工的角度影响员工的感知包容。根据社会交换理论,本研究认为领导者诚信影响LMX关系,进而影响员工在工作中的感知包容。使用实地调查研究设计从美国东南部的公立学校系统收集了滞后数据。研究人员使用了来自79所小学、初中和高中的263名全职教师和教职员工的数据来检验假设的关系,平均每所学校/校长有4名参与者。结果证实,领导诚信与LMX正相关,LMX与员工感知包容正相关。此外,在关系中存在显著的中介效应。这些结果表明,领导者诚信和LMX对于建立感知包容至关重要。本研究是第一个将领导诚信作为预测感知包容的中介因素的研究,填补了文献中的理论空白,从而促进了我们对领导诚信及其与其他组织现象关系的认识。最后,讨论了本研究的理论与实践意义、局限性以及未来的研究方向。
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引用次数: 1
Investigation of the Influence of Social Trust, Network, and Shared Goals on Sharing Knowledge Attitudes among Saudi Academics in Higher Education Institutions 社会信任、网络和共同目标对沙特高等教育机构学者分享知识态度的影响调查
IF 1.1 Pub Date : 2023-06-01 DOI: 10.33844/ijol.2023.60357
zainab Kodai, Alawia Saeed Osman Alzobeer
For over ten years, research on knowledge sharing has been a subject of focus, with the understanding that it can contribute to an organization's success. However, in Saudi Arabia, relatively little research has been conducted on this topic compared to other countries. The present study explores the impact of social trust, networks, and shared goals on the perception of academics in high-learning educational institutions toward knowledge sharing in Saudi Arabia. The study employs social trust, networks, and shared goals as independent variables. It examines their influence on attitudes toward knowledge sharing while considering control variables such as gender and experience. Data was assembled through a survey method using purposive sampling, and 88 usable responses from HEIs were analyzed. The study's findings proposed a positive relationship between social trust, social network, shared goals, and academic attitudes toward knowledge sharing. These results can benefit Saudi HEIs in developing policies to become knowledge-based institutions. The researcher recommends building a supportive and inspiring work environment for academics in order to exchange their knowledge with each other. The researcher addresses the limitations of the current study and provides a valuable suggestion for future research; conducting a comparative study that focuses on knowledge-sharing practices is recommended. This study does not explore mediating variables, so considering incentives as a mediating factor may result in valuable results for both public and private higher education institutions and business organizations within the context of Saudi.
十多年来,知识共享的研究一直是人们关注的焦点,人们认识到知识共享有助于组织的成功。然而,与其他国家相比,沙特阿拉伯对这一主题的研究相对较少。本研究探讨了社会信任、网络和共同目标对沙特阿拉伯高等教育机构学者对知识共享的看法的影响。该研究将社会信任、网络和共同目标作为独立变量。它考察了他们对知识分享态度的影响,同时考虑了性别和经验等控制变量。采用有目的抽样的调查方法收集数据,对88份高校的可用回复进行分析。研究结果表明,社会信任、社会网络、共同目标与学术态度对知识共享存在正相关关系。这些结果可以使沙特的高等教育机构在制定政策以成为知识型机构方面受益。研究人员建议为学者们建立一个支持性和鼓舞人心的工作环境,以便他们相互交流知识。作者指出了当前研究的局限性,并对未来的研究提出了有价值的建议;建议开展一项以知识共享实践为重点的比较研究。本研究没有探讨中介变量,因此考虑激励作为中介因素,可能会对沙特背景下的公立和私立高等教育机构和商业组织产生有价值的结果。
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引用次数: 0
The Relationship between Environmental Innovation, Sustainable Supply Chain Management, and Financial Performance: The Moderating Role of Environmental, Social and Corporate Governance 环境创新、可持续供应链管理与财务绩效的关系:环境、社会和公司治理的调节作用
IF 1.1 Pub Date : 2023-06-01 DOI: 10.33844/ijol.2023.60358
K. Çek, Ozlem Ercantan
Academics and professionals frequently relate the success of environmental, social, and corporate governance (ESG) performance to a company's financial performance. Due to their potential to reduce a company's sustainability challenges, environmental innovation and ESG have attracted considerable attention in the business environment and academia. This study aims to investigate the relationship between environmental innovation, ESG, sustainable supply chain management
学者和专业人士经常将环境、社会和公司治理(ESG)绩效的成功与公司的财务绩效联系起来。由于环境创新和ESG具有减少公司可持续性挑战的潜力,因此在商业环境和学术界引起了相当大的关注。本研究旨在探讨环境创新、ESG、可持续供应链管理三者之间的关系
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引用次数: 0
期刊
International Journal of Organizational Leadership
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