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Digital Tools for Management of Innovative Activities of Tourism Enterprises: Ukrainian Analysis of Wartime Challenges 旅游企业创新活动管理的数字工具:乌克兰战时挑战分析
IF 1.1 Q4 MANAGEMENT Pub Date : 2023-05-01 DOI: 10.33844/ijol.2023.60362
Nataliia Yakуmenko-Tereshchenko, A. Kiziun, M. Hrabar, Anastasiia Brytvienko, L. Medvid
The article aims to analyse digital tools for managing the tourism enterprises' innovative activities based on the Ukrainian experience of overcoming the risks of martial law. The novelty of the research consists in determining the possibilities of digital management in war conditions, which is an extremely important experience for European countries that never faced such a crisis. In order to gain a comprehensive understanding of the integration of digital tools in Ukraine's tourism industry, statistical data obtained from over 200 enterprises were analysed. This data leveraging enabled the identification of the key management practices that were implemented during the COVID-19 pandemic and subsequently adapted to the martial law restrictions. An interdisciplinary methodological toolkit was used in order to conduct the research: analysis, synthesis, induction, deduction, and comparison. The results demonstrated modern digital tools for managing tourist activities based on consideration of the world and Ukrainian contexts. Special emphasis was also placed on the development of leadership as a phenomenon capable of improving the perception of innovations and appropriate management decisions against the general implementation of modern management methods. The conclusions showed the capabilities of information systems, multimedia databases, and customer relationship management software. It is also important to emphasise the role of digital tools in the tourism industry of Ukraine and their use as a response to the military challenge. Consequently, the importance of targeted advertising and the widespread use of mobile devices is evident. In martial law conditions, they are an important
本文旨在根据乌克兰克服戒严令风险的经验,分析管理旅游企业创新活动的数字工具。该研究的新颖之处在于确定了战争条件下数字化管理的可能性,这对从未面临过此类危机的欧洲国家来说是极其重要的经验。为了全面了解乌克兰旅游业中数字工具的整合情况,分析了来自200多家企业的统计数据。利用这些数据,可以确定在2019冠状病毒病大流行期间实施并随后适应戒严令限制的关键管理做法。为了进行研究,使用了跨学科的方法工具包:分析,综合,归纳,演绎和比较。结果显示,基于对世界和乌克兰背景的考虑,现代数字工具可以管理旅游活动。还特别强调发展领导能力,使其成为一种现象,能够在普遍执行现代管理方法的情况下提高对创新和适当管理决策的认识。结论显示了信息系统、多媒体数据库和客户关系管理软件的能力。同样重要的是要强调数字工具在乌克兰旅游业中的作用及其作为应对军事挑战的用途。因此,定向广告和移动设备的广泛使用的重要性是显而易见的。在戒严的情况下,他们是重要的
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引用次数: 1
Innovative Development of the Enterprise of the Future: Analysis of Prospects in Conditions of Economic Instability 未来企业的创新发展:经济不稳定条件下的前景分析
IF 1.1 Q4 MANAGEMENT Pub Date : 2023-05-01 DOI: 10.33844/ijol.2023.60363
Oksana Trubei, Nataliia Tiahunova, Olena Magopets, Oleg Shegynskiy, R. Ivanenko
The instability of the external environment, which is caused by global problems, such as the COVID-19 pandemic and the Russian military invasion of Ukraine, has focused enterprises on the new challenges to ensure the effectiveness of their functioning. The article analyzes the features of the functioning of enterprises of the future. The issues of directions for the formation and implementation of innovative activities have been resolved. The role of administrative leadership in business is analyzed. The conclusion is made about the need to consider the three components of leadership: territorial, remote, and social. Special attention is focused on the need to adapt to changes in the external environment in the short-term period of innovation planning.
新冠肺炎大流行和俄罗斯军事入侵乌克兰等全球性问题造成的外部环境不稳定,迫使企业集中精力应对新的挑战,以确保其运作的有效性。文章分析了未来企业的功能特征。制定和实施创新活动的方向问题已得到解决。分析了行政领导在企业中的作用。结论是关于需要考虑领导的三个组成部分:领土,远程和社会。特别注意在创新规划的短期内需要适应外部环境的变化。
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引用次数: 0
From Coaching Leadership Style to Construction Industry Project Success: Modelling the Mediating Role of Team Building and Goal Clarity 从教练领导风格到建筑业项目成功:团队建设和目标清晰度的中介作用建模
Q4 MANAGEMENT Pub Date : 2023-05-01 DOI: 10.33844/ijol.2023.60377
Aqeel Siddiqui, Shakir Iqbal, Muhammad Shaukat, Khawaja Latif
This study aims to determine the impact of the Coaching Leadership style (CL) on Project Success (PS) by applying the concept from the Resource Based View - (RBV) and Social Identity Theory - (SIT). This study further ascertains the mediating role of team building and goal clarity in the relationship between CL and PS. The data were collected from 302 project management professionals working in the Construction industry of Pakistan. The study applied partial least squares structural equation modeling to validate the direct and mediating effect. The results indicated that CL has a positive and significant impact on project success. Moreover, the results further validated that team building and goal clarity mediates the relationship between coaching leadership and project success. There is a dearth of empirical investigation on the relationship between CL and PS in developing republics context. This study makes a significant contribution to the field of Construction industry project management by demonstrating that CL impacts PS while team building and goal clarity mediate this relationship. This is one of the earliest studies that explores the inter-relationship among CL, PS, and team outcome.
本研究旨在运用资源基础观(RBV)和社会认同理论(SIT)的概念,确定教练领导风格(CL)对项目成功(PS)的影响。本研究进一步确定了团队建设和目标清晰度在CL和PS之间关系中的中介作用。数据收集自巴基斯坦建筑业的302名项目管理专业人员。本研究采用偏最小二乘结构方程模型验证了直接效应和中介效应。结果表明,团队协作对项目成功具有显著的正向影响。此外,研究结果进一步验证了团队建设和目标清晰度在教练领导与项目成功之间的关系中起中介作用。在发展中国家的背景下,缺乏对劳动生产率和劳动生产率之间关系的实证研究。本研究对建筑业项目管理领域有重大贡献,证明了团队建设影响团队绩效,而团队建设和目标清晰度在这种关系中起中介作用。这是最早的研究CL、PS和团队结果之间相互关系的研究之一。
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引用次数: 0
Leadership's Role in Navigating Sustainability and Digitalisation in Enterprise 领导力在企业可持续发展和数字化中的作用
Q4 MANAGEMENT Pub Date : 2023-05-01 DOI: 10.33844/ijol.2023.60378
Ihor Petrov, Viktoriia Samoilenko, Iuliia Kotelnikova, Viktoriia Tomakh, Nadiia Bocharova
Team management in the context of digitalisation and related challenges requires new solutions. The aim of the paper was to analyse leadership's role in addressing sustainability and digitalization challenges in enterprise management. The research design consisted of mixed methods, combining qualitative and quantitative data collection methods. This, in turn, provided a comprehensive understanding of the challenges, strategies, and leadership roles associated with sustainability and digitalisation in business management. To achieve the aim of the study, empirical research methods were used - a survey based on a pre-designed questionnaire. The problems of the impact of management decisions on the economic sustainability of enterprises and the peculiarities of the impact of digitalisation on modern management activities were highlighted in the paper. It was proved that leadership had a significant impact on creating a motivating and favourable working atmosphere, which helped increasing the productivity and reduce the staff turnover. The right management decisions become a decisive factor for the formation of overall stability in the working team. It was emphasised that the obtained data indicated that the majority of respondents considered the implementation of sustainability and digitalisation as key elements of modern management. Leadership, in turn, was of great importance in this process, especially in supporting and overcoming the main challenges on the way to enterprise digitalisation. These challenges, such as insufficient resources and technological limitations, require attention in order to ensure the successful implementation of management strategies through the prism of digitalisation. Implications: The practical significance of the obtained results was to build a model of management decision-making, the key principle of which is the emphasis on leadership and the formation of an atmosphere of trust in the team. The conclusions emphasised the relevance of further integration of digital technologies into the sphere of management and decision-making.
数字化背景下的团队管理和相关挑战需要新的解决方案。本文的目的是分析领导力在解决企业管理中的可持续性和数字化挑战方面的作用。研究设计采用混合方法,将定性和定量数据收集方法相结合。这反过来又提供了对企业管理中与可持续性和数字化相关的挑战、战略和领导角色的全面理解。为了达到研究的目的,采用了实证研究的方法——基于预先设计的问卷调查。本文强调了管理决策对企业经济可持续性的影响问题以及数字化对现代管理活动影响的特殊性。事实证明,领导对创造一个激励和有利的工作氛围有重大影响,这有助于提高生产力和减少员工流失率。正确的管理决策成为工作团队整体稳定性形成的决定性因素。报告强调,获得的数据表明,大多数受访者认为可持续性和数字化的实施是现代管理的关键要素。反过来,领导力在这一过程中也非常重要,特别是在支持和克服企业数字化道路上的主要挑战方面。这些挑战,如资源不足和技术限制,需要引起重视,以确保通过数字化的棱镜成功实施管理战略。启示:所得结果的现实意义在于构建了一个管理决策模型,其关键原则是强调领导力,在团队中形成信任的氛围。结论强调了将数字技术进一步纳入管理和决策领域的相关性。
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引用次数: 0
Competitive Performance of the Ethiopian Flower Industry from a Pre-to Post COVID-19 Pandemic Era (2003-2022): A Comparative Study 新冠肺炎大流行前后(2003-2022)埃塞俄比亚花卉产业竞争绩效的比较研究
IF 1.1 Q4 MANAGEMENT Pub Date : 2023-05-01 DOI: 10.33844/ijol.2023.60370
Muluken Worku, K. Debela, H. Mudde
The purpose of this study was to examine the competitive performance of the Ethiopian flower industry in the world market from the pre-to post COVID-19 pandemic era in comparison with the Netherlands, Colombia, Ecuador, Kenya, Italy, China, Malaysia, Israel, and Canada. The study collected secondary data from the International Trade Centre (ITC) database for the years between 2003 and 2022. The data collected was analyzed by NRCA (Normalized Revealed Comparative Advantage) and RTA (Relative Trade Advantage) indexes as a measure of competitive performance as well as using both descriptive and inferential statistical analysis tools: mean, standard deviation, coefficient of variation, Pearson’s correlation test, and paired sample t -test. The findings show that Ethiopia, as well as the Netherlands, Colombia, Ecuador, and Kenya, have a strong competitive advantage in the flower industry in the pre-to post COVID-19 pandemic era (2003-2022), with relatively consistent competitive performance trend in the world market; while other countries with fluctuating competitive advantage and self-balancing (Israel, Malaysia, and China) and also countries such as Italy and Canada have a competitive disadvantage in flower in the world market. Ethiopia’s flower competitive advantage has achieved a steady improvement in the post COVID-19 pandemic era while other countries are facing inconsistent and huge decline, particularly, Colombia, as the finding revealed. Also, paired sample t-test result shows that statistically significant difference was found between Ethiopia’s competitive advantage and those of the top competin g countries with a p-value ˂ .05. The finding also indicated that with average values of the relative import advantage (RMA = .48) and relative trade advantage (RTA = 128.80) indexes, Ethiopia is a net exporter of flowers. Therefore, the findings of this study give managers robust evidence of how their flower industry’s competitive performance changes over time and the rank of their respective country. The flower competitive performance of Ethiopia, compared to the Netherlands, Colombia, Ecuador, Kenya, Italy, China, Malaysia, Israel
本研究的目的是通过与荷兰、哥伦比亚、厄瓜多尔、肯尼亚、意大利、中国、马来西亚、以色列和加拿大进行比较,研究埃塞俄比亚花卉产业在2019冠状病毒病大流行前后在世界市场上的竞争表现。这项研究从国际贸易中心(ITC)的数据库中收集了2003年至2022年的二手数据。采用标准化显示比较优势(NRCA)和相对贸易优势(RTA)指标作为衡量竞争绩效的指标,并使用描述性和推理性统计分析工具:均值、标准差、变异系数、Pearson相关检验和配对样本t检验。研究结果表明,在新冠肺炎大流行前后(2003-2022年),埃塞俄比亚与荷兰、哥伦比亚、厄瓜多尔和肯尼亚在花卉产业中具有较强的竞争优势,在世界市场上的竞争表现趋势相对一致;而其他具有波动竞争优势和自我平衡的国家(以色列,马来西亚和中国)以及意大利和加拿大等国家在世界花卉市场上具有竞争劣势。调查结果显示,埃塞俄比亚的花卉竞争优势在新冠肺炎大流行后取得了稳步改善,而其他国家,特别是哥伦比亚,却面临着不稳定和巨大的下降。此外,配对样本t检验结果显示,埃塞俄比亚的竞争优势与排名靠前的国家之间存在统计学上的显著差异,p值为小于0.05。研究结果还表明,相对进口优势(RMA = 0.48)和相对贸易优势(RTA = 128.80)指数的平均值表明,埃塞俄比亚是花卉净出口国。因此,本研究的发现为管理者提供了强有力的证据,证明他们的花卉产业的竞争绩效是如何随着时间和各自国家的排名而变化的。埃塞俄比亚的花卉竞争表现,与荷兰、哥伦比亚、厄瓜多尔、肯尼亚、意大利、中国、马来西亚、以色列相比
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引用次数: 0
Communication Management for the Successful Promotion of Goods and Services in Conditions of Instability: Attempts at Scientific Reflection 在不稳定条件下成功促进商品和服务的沟通管理:科学反思的尝试
IF 1.1 Q4 MANAGEMENT Pub Date : 2023-05-01 DOI: 10.33844/ijol.2023.60364
A. Vdovichen, O. Vdovichena, V. Chychun, V. Zelich, V. Saienko
Communication management is critical in promoting products and services in an environment of volatility. It involves creating effective communication strategies to reach the target audience and provide them with the information they need to make informed purchasing decisions. The research aims to study communication management strategies and identify the most effective ones to ensure the full-fledged operation of an organization in negative conditions of its activity. The research methodology comprises general scientific (analysis, synthesis, induction, deduction) and special (abstraction, concretization, comparison) methods. The results analyze and systematize potential risks for companies in the process of promoting goods and services under conditions of uncertainty and also offer practical recommendations for minimizing risks. It was revealed that the main practical directions in managing communications in conditions of instability are the creation and/or strengthening of a strong company brand, the use of digital marketing, as well as crisis communication strategies. It is noted that, in general, the promotion of goods and services in conditions of instability is a complex and responsible task that requires a comprehensive and evidence-based approach. Relying on scientific reflection and a comprehensive study of the causes of instability, as well as effective communication and interaction strategies, it is possible not only to promote goods and services in an environment of instability but also to shape a more stable and sustainable future for the company.
沟通管理对于在不稳定的环境中推广产品和服务至关重要。它包括创建有效的沟通策略,以达到目标受众,并为他们提供他们需要的信息,以做出明智的购买决策。本研究旨在研究沟通管理策略,并找出最有效的策略,以确保组织在其活动的负面条件下全面运作。研究方法包括一般的科学方法(分析、综合、归纳、演绎)和特殊的方法(抽象、具体化、比较)。研究结果对企业在不确定条件下推广商品和服务过程中的潜在风险进行了分析和系统化,并提供了最小化风险的实用建议。据透露,在不稳定条件下管理传播的主要实践方向是创建和/或加强强大的公司品牌,使用数字营销以及危机传播策略。委员会指出,一般来说,在不稳定的条件下促进货物和服务是一项复杂和负责任的任务,需要采取全面和循证的办法。依靠科学的反思和对不稳定原因的全面研究,以及有效的沟通和互动策略,不仅可以在不稳定的环境中促进商品和服务,还可以为公司塑造一个更加稳定和可持续的未来。
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引用次数: 0
Strategic Human Resource Management, a Road to Organizational Performance: Evidence from Public Sector Organizations in the Oil and Gas Sector 战略人力资源管理,组织绩效之路:来自油气行业公共部门组织的证据
IF 1.1 Q4 MANAGEMENT Pub Date : 2023-05-01 DOI: 10.33844/ijol.2023.60365
Anurag Chourasia, P. C. Bahuguna, T. B. Raju
Underpinning the premises of the Ability, Motivation, Opportunity (AMO) paradigm, this study examines the effects of Strategic Human Resource Management (SHRM) on Organizational Performance (OP). Although several studies have investigated the relationship between SHRM and OP, how SHRM would significantly enhance OP still needs to be clarified. This study split the HR practices of Indian oil and Gas companies into three components, i.e., ability improving, motivation improving, and opportunity improving practices, to investigate the effects on organizational performance in large public-sector Indian oil companies. Drawing from the arguments and assumptions of the Social Exchange theory, this study uses a mixed research design. It employs semi-structured interviews (N = 30) and a self-developed scale to collect data from the oil and Gas sector executives. The study used a stratified random sampling technique to collect primary data using a 5-point Likert questionnaire from 234 executives from 10 Indian Oil and Gas companies. For data analysis and hypothesis testing, the study used Structural Equation Modeling (SEM). Results indicate that the three components had different effects on the performance. The findings show that ability-enhancing HR practices are significantly associated with firm performance, whereas HR practices that enhance ‘motivation’ and ‘opportunity’ are not significantly related to performance. The study makes a significant contribution by developing a scale in the context of the public sector for measuring SHRM based on the AMO framework. The study concludes that the relationship between SHRM and performance could be better understood by breaking down HR practices and creating configurations or bundles.
本研究在能力、动机、机会(AMO)范式的前提下,探讨了战略人力资源管理(SHRM)对组织绩效的影响。虽然有一些研究调查了人力资源管理与OP之间的关系,但人力资源管理如何显著提高OP仍然需要澄清。本研究将印度石油和天然气公司的人力资源实践分为三个组成部分,即能力改进、动机改进和机会改进实践,以研究对印度大型公共部门石油公司组织绩效的影响。借鉴社会交换理论的论点和假设,本研究采用混合研究设计。它采用半结构化访谈(N = 30)和自行开发的量表来收集石油和天然气行业高管的数据。该研究采用分层随机抽样技术,对印度10家石油和天然气公司的234名高管进行了5点Likert问卷调查,收集了原始数据。本研究采用结构方程模型(SEM)进行数据分析和假设检验。结果表明,三种成分对性能的影响不同。研究结果表明,增强能力的人力资源实践与公司绩效显著相关,而增强“动机”和“机会”的人力资源实践与绩效不显著相关。这项研究作出了重大贡献,在公共部门的背景下,根据AMO框架制定了衡量人力资源管理的量表。该研究的结论是,人力资源管理和绩效之间的关系可以通过分解人力资源实践和创建配置或捆绑来更好地理解。
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引用次数: 0
A Cross-cultural Comparison of Perception of Professional Well-being by Iranian and Ukrainian Academic Staff 伊朗和乌克兰学术人员职业幸福感感知的跨文化比较
IF 1.1 Q4 MANAGEMENT Pub Date : 2023-04-15 DOI: 10.33844/ijol.2023.60351
Elena Voitenko, Serhii Myronets, O. Timchenko, Oleg Skrypkin, B. Yakymchuk
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引用次数: 0
Leadership Critical Roles on Employees' Job Outcomes and Performance 领导对员工工作成果和绩效的关键作用
IF 1.1 Q4 MANAGEMENT Pub Date : 2023-03-01 DOI: 10.33844/ijol.2023.60350
F. S. Ardabili, Takuma Kimura, Suhaila E. Alhashemi
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引用次数: 0
Inter-functional Coordination as a Pathway between Servant Leadership and the Implementation of TQM Practices 服务型领导与全面质量管理实践之间的职能间协调
IF 1.1 Q4 MANAGEMENT Pub Date : 2023-03-01 DOI: 10.33844/ijol.2023.603368
Desalegn Urgessa Yadet, M. E. Jaleta, M. Melese
Despite increasing studies on the importance of servant leadership as a fundamental contextual factor determining the implementation of TQM practices, recent studies have not thoroughly investigated the mechanisms that link servant leadership to implementing customer focus, people management, process management, strategic planning, information, and analysis. Hence, the main purpose of this study is to explore the role of servant leadership in the implementation of the five TQM practices and showcase whether inter-functional coordination mediates the link between servant leadership and these TQM practices. We surveyed 203 leaders in 104 firms located in Finfinne/Addis Ababa and surrounding cities to investigate the mediating roles of inter-functional coordination in the relationship between servant leadership and the implementation of customer focus, people management, process management, strategic planning, information, and analysis. To achieve this aim, we tested a structural model through an empirical investigation with SEM and bootstrapping methods. The results indicated that servant leadership was directly and positively related to implementing TQM practices. Furthermore, results showed that inter-functional coordination positively and partially mediated the relationship between servant leadership and the five TQM practices. These findings add to the literature by illuminating why servant leadership is positively associated with TQM practices.
尽管越来越多的研究表明,服务型领导作为决定TQM实践实施的基本背景因素的重要性,但最近的研究并没有彻底调查将服务型领导与实施客户关注、人员管理、流程管理、战略规划、信息和分析联系起来的机制。因此,本研究的主要目的是探讨服务型领导在实施五种TQM实践中的作用,并展示职能间协调是否介导了服务型领导与这些TQM实践之间的联系。我们调查了Finfinne/亚的斯亚贝巴及其周边城市104家公司的203名领导者,以调查职能间协调在服务型领导与实施客户关注、人员管理、流程管理、战略规划、信息和分析之间的关系中的中介作用。为了实现这一目标,我们通过SEM和bootapping方法对结构模型进行了实证研究。结果表明,服务型领导与实施TQM实践有直接的正向关系。此外,研究结果还表明,职能间协调在服务型领导与五种TQM实践之间具有正向和部分中介作用。这些发现通过阐明为什么仆人式领导与TQM实践呈正相关,增加了文献。
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引用次数: 0
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International Journal of Organizational Leadership
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